Quantum LTO8SLOT, CLL1105 User Manual

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Quantum LTO Ultrium 8-Slot Autoloader User’s Guide, P/N50002762, B01, July 2005 Made in USA.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or

implied, including but not limited to the implied warranties of merchantability or fitness for a particular

purpose. Quantum Corporation may revise this publication from time to time without notice.

Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum and the Quantum logo registered trademarks of Quantum Corporation.

Other trademarks may be mentioned herein which belong to other companies.

Warnings

All safety and operating instructions should be read before this product is operated, and should be retained for future reference. This unit has been engineered and manufactured to assure your personal safety. Improper use can result in potential electrical shock or fire hazards. In order not to defeat the safeguards, observe the following basic rules for installation, use and servicing.

A Warning box alerts the user to the presence of “dangerous voltage” inside the product that might cause harm or electric shock.

Warning: Risk of electric shock! Do not open!

To reduce the risk of electric shock, do not remove the cover (or back). No user-serviceable parts are inside. Refer servicing to qualified service personnel.

• Heed warnings — All warnings on the product and in the operating instructions should be adhered to.

• Follow instructions — All operating and use instructions should be followed.

• Ventilation — The product should be situated so that its location or position does not interfere with proper ventilation.

• Heat — The product should be situated away from heat sources such as radiators, heat registers, furnaces, or other heat producing appliances.

• Power sources — The product should be connected to a power source only of the type directed in this document or as marked on the product.

• Power cord protection — The power cord should be routed so that it is not likely to be walked on or pinched by items placed upon or against it, paying particular attention to the cord at the wall receptacle, and the point where the cord exits from the product.

• To complete the disconnection of the electricity, please remove the power (electric) cord and the SCSI cable from their connections in the back of the autoloader. The plugs should be placed near the autoloader for easy access.

• Object and liquid entry — Care should be taken to insure that objects do not fall and liquids are not spilled into the product's enclosure through openings.

• Servicing — The user should not attempt to service the product beyond that described in the operating instructions. All other servicing should be referred to qualified service personnel.

For example:

Precautions

• Do not use oil, solvents, gasoline, paint thinners, or insecticides on the unit.

• Do not expose the unit to moisture or to temperatures higher than 140 °F (60 °C) or lower than

-40 °F (-40°C).

• Keep the unit away from direct sunlight, strong magnetic fields, excessive dust, humidity, and electronic/electrical equipment, which generate electrical noise.

• Hold the power cord by the head when removing it from the AC outlet; pulling the cord can damage the internal wires.

• Use the unit on a firm level surface free from vibration, and do not place anything on top of the unit.

FCC Notice

This equipment generates and uses radio frequency energy and, if not installed and used properly that is, in strict accordance with the manufacturer's instructions — may cause interference to radio communications or radio and television reception. It has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment on and off, you are encouraged to try to correct the interference by one or more of the following measures:

• Reorient the receiving antenna.

• Relocate the computer with respect to the receiver.

• Move the computer into a different outlet so that the computer and receiver are on different branch circuits.

Warning: Changes or modifications made to this equipment, which have not been expressly

approved by Certance, may cause radio and television interference problems that could void the user's authority to operate the equipment.

Further, this equipment complies with the limits for a Class B digital apparatus in accordance with Canadian Radio Interference Regulations ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

The external device drive described in this manual requires shielded interface cables to comply with FCC emission limits.

Warning: To prevent fire or electrical shock hazard, do not expose the unit to rain or moisture.

To avoid electrical shock, do not open the cabinet.

Refer servicing to qualified personnel.

Preface xiii

Chapter 1 Quick Start 1

Autoloader Components ................................................................................. 2

Starting the Autoloader.....................................................................................5

Operator's Panel.................................................................................................7

Installing the Data Cartridges .......................................................................... 8

Chapter 2 Introduction 9

Features .............................................................................................................10

Accessories........................................................................................................ 11

Optional Accessories ...................................................................................... 12

Chapter 3 Setting Up the Autoloader 13

Choosing a Location ........................................................................................ 13

Checking the Installation Environment................................................. 15

Unpacking the Autoloader ............................................................................. 15

LTO Ultrium 8-Slot Autoloader User’s Guide v

Contents

Installation Options..........................................................................................15

Installing the Autoloader into a Rack............................................................16

Requirements.............................................................................................16

Preparing the Autoloader ........................................................................17

Installing the Support Rails .....................................................................18

Installing the Rack-Mount Brackets .......................................................19

Securing the Autoloader ..........................................................................20

Connecting the Cables .....................................................................................21

Data Cartridges.................................................................................................22

Installing the Data Cartridges ................................................................22

Loading and Unloading a Cartridge .....................................................23

Updating the Cartridge Inventory..........................................................24

Chapter 4 Operating the Autoloader 25

Operator's Panel ...............................................................................................25

Status LEDs ...............................................................................................26

LCD ............................................................................................................27

Keypad .......................................................................................................27

Menu Options ..................................................................................................28

Inventory Status Characters ...........................................................................29

Operating Modes .............................................................................................30

Random Mode ...........................................................................................31

Sequential Mode........................................................................................31

Write-Protected Media .............................................................................32

Autoloader Operations....................................................................................32

Monitoring the Autoloader Operation and Status ...............................32

Performing Autoloader and Tape Drive Operations...........................33

Resetting the Autoloader ........................................................................33

Resetting the Tape Drive..........................................................................33

Maintenance .....................................................................................................34

Cleaning the Tape Drive .........................................................................34

Shipping the Autoloader ................................................................................35

Chapter 5 Troubleshooting and Diagnostics 37

Performing a System Test ..............................................................................37

Error Codes .......................................................................................................38

vi LTO Ultrium 8-Slot Autoloader User’s Guide

Contents

Error and Event Log ................................................................................ 41

Log Entry ................................................................................................... 42

Appendix A Specifications 45

Size and Weight................................................................................................ 46

SCSI Interface ................................................................................................... 46

SCSI ID Settings ....................................................................................... 47

Changing the SCSI ID Settings ............................................................. 47

SCSI Cable Requirements ....................................................................... 48

SCSI Terminator Requirements .............................................................49

Performance Specifications.............................................................................49

Capacity ..................................................................................................... 49

Tape Drive Performance.......................................................................... 49

Autoloader Self-Test Times .................................................................... 49

Initial Element Status Time .................................................................... 50

Move Complete Time .............................................................................. 50

Reliability ................................................................................................... 50

Power Specifications ....................................................................................... 50

AC Power................................................................................................... 50

AC Power Cord......................................................................................... 51

Environmental Specifications ........................................................................ 52

Acoustic Noise Limits .................................................................................... 53

Shock and Vibration ........................................................................................ 53

Shock Specifications ................................................................................ 53

Vibration Specifications .......................................................................... 54

Disposal of Electrical and Electronic Equipment ....................................... 55

Index 57

LTO Ultrium 8-Slot Autoloader User’s Guide vii

Contents

viii LTO Ultrium 8-Slot Autoloader User’s Guide

Figures

Figure 1 Front Panel Components ............................................................2

Figure 2 Back Panel Components.............................................................. 3

Figure 3 Internal Components ..................................................................4

Figure 4 Attaching the Power Cord and a SCSI Terminator ................. 5

Figure 5 Pressing the Power Switch.......................................................... 6

Figure 6 Operator’s Panel ........................................................................... 7

Figure 7 Autoloader.....................................................................................9

Figure 8 Rack Mount Kit........................................................................... 17

Figure 9 Power Switch .............................................................................. 18

Figure 10 Attaching the Rails to the Rack ................................................ 19

Figure 11 Securing the Brackets................................................................. 20

Figure 12 Securing the Autoloader to the Rack....................................... 21

Figure 13 Operator’s Panel ......................................................................... 26

Figure 14 Autoloader Menu Options........................................................ 28

LTO Ultrium 8-Slot Autoloader User’s Guide ix

Figures

x LTO Ultrium 8-Slot Autoloader User’s Guide

Tables

Table 1 SCSI ID Default Settings.............................................................. 5

Table 2 Physical Characteristics and Features ..................................... 10

Table 3 Parallel SCSI Communication Interface.................................. 11

Table 4 Inventory Status Characters...................................................... 29

Table 5 Oviewview of Error Codes ....................................................... 38

Table 6 Robotic Control Errors............................................................... 38

Table 7 Function Errors ........................................................................... 39

Table 8 Low Level Axis Errors ...............................................................40

Table 9 Electronic Harware Errors ........................................................ 41

Table 10 Drive Errors................................................................................. 41

Table 11 Example of Error/Evemt Log Display .................................... 42

Table 12 Entry Modes................................................................................ 42

Table 13 SCSI ID Default Settlings........................................................... 47

Table 14 AC Power .................................................................................... 51

LTO Ultrium 8-Slot Autoloader User’s Guide xi

Tables

xii LTO Ultrium 8-Slot Autoloader User’s Guide

Preface

The Quantum LTO Ultrium 8-Slot Autoloader User’s Guide aprovides automated data storage, archival, backup, and retrieval for a range of systems, from desktop workstations to small office local area networksAudience

Audience This document was written for users of the LTO Ultrium 8-Slot

Autoloader.

Purpose This document provides information about the LTO Ultrium 8-Slot

Autoloader including:

Document Organization

• Installing

• Basic operations

• Operator commands

• Troubleshooting

• Specifications

This User’s Guide describes how to install, configure, and care for the LTO Ultrium 8-Slot Autoloader autoloader. Please read the appropriate

LTO Ultrium 8-Slot Autoloader User’s Guide xiii

chapters and appendixes carefully, and keep this Guide handy for future reference.

Notational Conventions

• Chapter 1,

Quick Start provides quick-start instructions for getting

the autoloader up and running in the shortest possible time.

• Chapter 2,

Introduction describes the features and accesories of the

autoloader.

• Chapter 3,

Setting Up the Autoloader describes how to set up the

autoloader.

• Chapter 4,

Operating the Autoloader describes how to use and

maintain the autoloader.

• Chapter 5,

Troubleshooting and Diagnostics describes the

troublshooting and diagnostics operations and error codes..

• Appendix A,

Specifications describes technical and environmental

specifications. The WEEE Compliance Statement is in this appendix.

This manual uses the following conventions:

Note: Notes emphasize important information related to the main

topic.

Caution: Cautions indicate potential hazards to equipment and are

included to prevent damage to equipment.

Warning: Warnings indicate potential hazards to personal safety and

are included to prevent injury.

xiv LTO Ultrium 8-Slot Autoloader User’s Guide

1Quick Start

This chapter provides quick start information for the LTO Ultrium 8-Slot Autoloader, including:

• Front Panel Components

• Back Panel Components

• Internal Components

• Starting the Autoloader

• Operator's Panel

• Installing the Data Cartridges

LTO Ultrium 8-Slot Autoloader User’s Guide 1

Chapter 1 Quick Start Autoloader Components

Autoloader Components 1

The following describes the major components of the autoloader.

Figure 1 Front Panel Components

Cartridge access port Status LEDs

Liquid crystal display

KeypadPower switch

• Cartridge access port —Used to insert or remove cartridges from the

autoloader.

•

Status LEDs — Consists of several lights that provide information

about various system functions. See Status LEDs

on page 26 for more

information.

•

Liquid crystal display (LCD) — Displays two lines of text with 16

characters per line. The screen displays actions and status

information, menu items, and error messages, based on the operation

mode. See LCD

•

Keypad — Performs various tasks in interaction mode. See Keypad on

on page 27 for more information.

page 27 for more information.

•

Power switch — Lets you turn the autoloader and the enclosed tape

drive off and on. The switch is recessed into the front panel to

prevent the autoloader from being accidentally turned off during

operation.

2 LTO Ultrium 8-Slot Autoloader User’s Guide

Figure 2 Back Panel Components

Chapter 1 Quick Start

Autoloader Components

Bar code reader (optional)

SCSI connectors Fan AC outlet

• Bar code reader — The bar code reader is an optional accessory that

automatically scans each cartridge in the carousel. The information from each bar code label is stored in memory and available through SCSI to the computer’s operating system or backup application. For more information on the bar code reader, see Optional Accessories

page 12.

•

SCSI connectors — The autoloader has two wide SCSI connectors for

connecting the autoloader and tape drive to a single SCSI bus. The connectors can accommodate either of the following:

• A shielded male, high-density wide (68-pin) SCSI cable ( see SCSI

Interface on page 46.)

• An LVD or multi-node terminator

The wide SCSI configuration allows up to 16 devices (including one or more initiators) to be attached to a single SCSI bus.

•

Fan — The system fan provides cooling for the autoloader and the

tape drive.

•

AC outlet — The AC outlet provides AC power and chassis

grounding to the autoloader and the tape drive.

LTO Ultrium 8-Slot Autoloader User’s Guide 3

Chapter 1 Quick Start Autoloader Components

Figure 3 Internal Components

Cartridge loader Tape drive Carousel

Cartridge slots

• Cartridge loader — The cartridge loader moves cartridges between

the cartridge slots and the tape drive. When a cartridge slot is positioned in front of the tape drive, the loader grips the sides of the cartridge and slides it forward or backward, between the slot and tape drive. The loader then releases the cartridge and pushes it firmly into the drive or slot.

•

Tap e drive — The autoloader contains one tape drive. Please see the

associated User's Guide for the particular LTO version for details of tape drive performance and operation.

•

Cartridge slots and carousel — The carousel stores up to eight data

cartridges. The carousel consists of a drive chain, guides, and gears that move the cartridges into position in front of the tape drive. Each cartridge is installed in a cartridge slot that ensures that the cartridge is properly aligned to be inserted into the tape drive. If desired, you can use one cartridge slot to hold a cleaning cartridge.

4 LTO Ultrium 8-Slot Autoloader User’s Guide

Chapter 1 Quick Start

Starting the Autoloader

Starting the Autoloader 1

To start the autoloader:

1 Attach the power cord to the autoloader, and then to the AC outlet.

For more information on power cords, see Power Specifications page 50.

Figure 4 Attaching the Power Cord and a SCSI Terminator

Table 1 SCSI ID Default Settings

AC outletSCSI connectors

2 Connect the SCSI cables and the terminator. For more information

about the SCSI interface, see Performance Specifications

on page 49.

• Connect one end of the SCSI cable to one of the SCSI connectors on the back of the autoloader.

• Connect the other end of the SCSI cable to the SCSI connector on the SCSI host bus adapter or on the previous device of the SCSI bus.

• If this is the last device in the SCSI chain, connect the SCSI terminator to the remaining SCSI connector on the back of the autoloader.

Autoloader 5

Tape drive 6

LTO Ultrium 8-Slot Autoloader User’s Guide 5

Chapter 1 Quick Start Starting the Autoloader

Figure 5 Pressing the Power Switch

To change the SCSI ID settings, see Changing the SCSI ID

Settings on page 47.

3 Use the eraser end of a pencil, or something similar, to press the left

side of the power switch. The autoloader powers up. Never use a metal object, such as a screwdriver.

Note: The power switch lets you turn the power on and off for

the autoloader and the enclosed tape drive. The power switch is recessed into the front panel to prevent the autoloader from being accidentally turned off during operation.

When the autoloader powers up, or resets, it goes through several internally controlled processes that allow it to get initialized and running. While those processes are happening, the Operator’s Panel displays appropriate information to keep you informed about the events taking place. After initialization, the autoloader displays the mount status for the current drive. It also indicates that the sequential mode is ON by displaying the characters SEQ.

In addition, the appropriate inventory status characters display. For more information about inventory status characters, see Inventory

Status Characters on page 29.

4 Start the host computer system.

6 LTO Ultrium 8-Slot Autoloader User’s Guide

Chapter 1 Quick Start

Operator's Panel

Operator's Panel 1

The Operator's Panel consists of various status LEDs, an LCD, and keypad buttons that enable you to perform various tasks.

The following keypad buttons are used to navigate the menu options:

•

CANCEL button [X] — Cancel a user action and return to the last

menu item.

•

PREVIOUS button [-] — Navigate through menu items.

•

NEXT button [+] — Navigate through menu items.

•

ENTER button [ø] — Go to a sub-menu or to force a robotic action.

Figure 6 Operator’s Panel

For more information about the Operator’s Panel, see Operator's Panel page 25. For more information on the menu options, see Menu Options on page 28.

Clean Drive LED Media Attention LED

Ready/Activity LED

EnterPrevious

NextCancel

Error LED

LCD

LTO Ultrium 8-Slot Autoloader User’s Guide 7

Chapter 1 Quick Start Installing the Data Cartridges

Installing the Data Cartridges 1

Before using the autoloader, the data cartridges must be installed properly. For more information on data cartridges, see Data Cartridges on page 22.

Caution: The tape drive only operates with LTO-3 Ultrium (LTO-3

autoloader only), LTO-2 Ultrium (LTO-3 and LTO-2 autoloaders only), or LTO-1 Ultrium tape data cartridges. Attempting to use other types of cartridges may damage the unit. For best performance, Certance-brand cartridges are recommended.

To install the data cartridges:

1 Press any button on the Operator’s Panel to change to

mode.

2 Choose the 3 Choose 4 Enter the number of the cartridge slot and press 5 Insert the cartridge in the cartridge access port. The cartridge is now

placed in the selected slot.

6 Repeat steps 4 and 5 until all cartridges have been imported.

Commands menu, and then press Enter.

Import and press Enter.

Interaction

Enter.

8 LTO Ultrium 8-Slot Autoloader User’s Guide

Chapter 2

2Introduction

The autoloader provides automated data storage, archival, backup, and retrieval for a range of systems, from desktop workstations to small office local area networks.

This chapter contains general information about the autoloader, including:

Figure 7 Autoloader

• Features

• Accessories

LTO Ultrium 8-Slot Autoloader User’s Guide 9

Chapter 2 Introduction Features

Features 2

The LTO Ultrium 8-Slot Autoloader includes the following features:

• A carousel that encircles the tape drive and positions the specified cartridge slot in front of the tape drive. A robotic cartridge loader moves the cartridges between the cartridge slots and the tape drive.

• Storage for up to eight cartridges. Cartridges are stored in cartridge slots mounted on the carousel. One of these cartridge slots can contain a cleaning cartridge.

• A cartridge access port for importing or exporting a single cartridge from the autoloader.

• A liquid crystal display that lets you monitor autoloader operations, select configuration options, and control the cartridge loader and carousel from the front panel.

• The autoloader and the tape drive each include independent Small Computer System Interface (SCSI) controllers. Each supports independent sets of SCSI messages and commands. The autoloader and the enclosed tape drive use a wide, low-voltage differential (LVD) SCSI interface.

Note: The LVD SCSI interface is compatible with single-ended

SCSI.

Table 2 Physical Characteristics and Features

Drive technology LTO Ultrium 3 LTO Ultrium 2 LTO Ultrium 1

Total drives 1 1 1

Total storage elements 8 8 8

Cartridge access port 1 1 1

LCD display size and type

10 LTO Ultrium 8-Slot Autoloader User’s Guide

Two-line x 32 character, ASCII

Chapter 2 Introduction

Accessories

LCD user interface Four-button

keypad

Maximum capacity 6.4TB/ 3/2TB

(Compressed/ Native)

Maximum sustained data transfer rate MB/Sec

T able 3 Parallel SCSI Communication Interface

132/68 (Compressed/ Native)

Low-voltage differential (LVD) + SE YES

Maximum SCSI bus connections 1

Four-button keypad Four-button keypad

3.2TB/1600GB (Compressed/ Native)

68/32 (Compressed/ Native)

1.6TB/800GB (Compressed/ Native)

32/16 (Compressed/ Native)

Accessories 2

The autoloader is shipped with the following accessories:

• Power cord and adapter

•One wide SCSI-3 cable

• One LVD wide SCSI terminator (included in some configurations)

• Resource CD (product documentation). Basic diagnostic software for the tape drive and autoloader is available at www.quantum.com/

support. Please see the online documentation on the CD for details

about installation and operation.

LTO Ultrium 8-Slot Autoloader User’s Guide 11

Chapter 2 Introduction Optional Accessories

Optional Accessories 2

• Rack-mount kit — If you want to mount the autoloader in a rack,

you can purchase a rack-mount kit. The kit includes all the necessary hardware to mount the autoloader in a standard 19inch EIA rack. The autoloader occupies two rack units.

•

Bar code reader — Your autoloader may have come equipped

with an optional bar code reader. The bar code reader automatically scans each cartridge in the carousel upon power up, after a reset, or when the Re-Inventory command is used. Beyond that, there is no user interface with the bar code reader via the front panel operator controls or liquid crystal display.

If utilizing the bar code reader, you must apply bar code labels to the recessed area on the front of each cartridge. The information from each label is stored in memory and available through SCSI to the computer's operating system or backup application, upon request. The labels must conform to ANSI/AIM BC1 -1995, Uniform Symbology Specification Code 39.

The bar code reader is enclosed in a plastic housing that protrudes out the rear panel of the autoloader, just above the SCSI connectors.

12 LTO Ultrium 8-Slot Autoloader User’s Guide

Chapter 3

3Setting Up the Autoloader

This chapter describes how to set up the autoloader, and install the autoloader into a rack, if desired. Setting up the autoloader involves the following steps:

1 Choosing a Location 2 Unpacking the Autoloader 3 Installation Options 4 Connecting the Cables on page 21. 5 Data Cartridges

on page 22

Choosing a Location 3

Choose a location that meets the following criteria (see Specifications on page 45 for more information on autoloader specifications):

LTO Ultrium 8-Slot Autoloader User’s Guide 13

Chapter 3 Setting Up the Autoloader Choosing a Location

• Select a location that is flat, sturdy, level, and close to a host server. Do not place the autoloader on the floor or other carpeted surfaces.

Caution: Do not place the autoloader on its side or upside

• Rack requirements — Standard 19-inch rack with 2U of clearance

• Room temperature —

• LTO Ultrium 2 and LTO Ultrium 1: 50-95º F (10-35º C)

• LTO Ultrium 3: 50-104º F (10-40º C)

•Power source —

• AC power voltage: 100-127 VAC

• 200-240 VAC line frequency: 50-60 Hz

Note: Locate the AC outlet at the back of the autoloader. The

down, or stack items that weigh more than 33 lbs. (15 kg) on top of the autoloader.

power cord is the autoloader's main AC disconnect device and must be easily accessible at all times.

• Weight — 19.5 lbs. (8.8 kg)

• Air quality — Minimal sources of particulate contamination. Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, and smoke-filled rooms.

Caution: Excessive dust and debris can damage tapes and tape

drives.

• Humidity — 20-80% RH non-condensing

• Clearance —

• Back (minimum of six inches [15.4 cm])

• Front (minimum of 12 inches [30.8 cm])

• Sides (minimum of two inches [5.08cm])

14 LTO Ultrium 8-Slot Autoloader User’s Guide

Chapter 3 Setting Up the Autoloader

Unpacking the Autoloader

Checking the Installation Environment

After choosing a location for the autoloader, consider the following:

• The maximum recommended ambient temperature for the

autoloader is in an environment compatible with this temperature.

• The fan opening at the rear of the autoloader and the vent openings in the front should be free of cables and other obstructions.

• Make sure the supply circuit is suitable for all equipment loads in the rack.

• Make sure the outlet or power strip that you intend to use is reliably grounded.

• Make sure that the installation environment is free of conditions that could cause electrostatic discharge (ESD). If possible, use an antistatic mat and grounded static protection wristband during installation. If a mat and wristband are not available, touch a known grounded surface, such as a computer’s metal chassis.

+50°F to +104 °F (+10 °C to +40 °C). Install the autoloader

Unpacking the Autoloader 3

No special tools are required for unpacking the autoloader. Save all the original packing materials, including the accessory box, in case you need to ship or move the autoloader at a later time.

Installation Options 3

You have the option of installing the autoloader into a rack, or using it as a standalone unit.

• If you are installing the autoloader into a rack, go to Installing the

Autoloader into a Rack.

• If you are using the autoloader as a standalone unit, go to Connecting

the Cables on page 21.

LTO Ultrium 8-Slot Autoloader User’s Guide 15

Chapter 3 Setting Up the Autoloader Installing the Autoloader into a Rack

Installing the Autoloader into a Rack 3

The autoloader can be installed into a standard 19-inch rack.

Requirements 3

To install the autoloader into a rack, you will need the following:

• #2 PHILLIPS® screwdriver

• TORX T-10 screwdriver

• Rack mount kit — Make sure the rack-mount kit contains the following items:

• Two support rails

• Two rack-mount brackets

•Ten screws

•Ten clip-nuts

16 LTO Ultrium 8-Slot Autoloader User’s Guide

Figure 8 Rack Mount Kit

Chapter 3 Setting Up the Autoloader

Installing the Autoloader into a Rack

Screw

Support rails

Preparing the Autoloader

Rack-mount brackets

If the autoloader is currently in operation as a standalone unit, prepare it for installation in the rack as follows:

Warning: Before performing any installation or maintenance

procedures, be sure that the power switch is off and that the power cord is disconnected from the autoloader and the AC outlet.

1 Power off the autoloader by pressing the right side of the recessed

power switch located on the autoloader’s front panel. Use the eraser end of a pencil or a similar object to press the power switch.

Note: To avoid disrupting communication between the host

computer and other devices on the SCSI bus, make sure that there is no SCSI activity on the bus before you power off the autoloader.

Clip-nut

LTO Ultrium 8-Slot Autoloader User’s Guide 17

Chapter 3 Setting Up the Autoloader Installing the Autoloader into a Rack

Figure 9 Power Switch

2 Remove the power cord and any SCSI cables or terminators attached

to the autoloader. Note the configuration of the cables and terminator. You will need to reinstall them after installing the autoloader in the rack.

Installing the Support Rails

To install the support rails in the rack:

1 Remove the two support rails from the kit and note how they will be

positioned in the rack. When the rails are installed, the shelf flanges will face inward to support the autoloader.

2 From the front of the rack, position one of the rails on the appropriate

side. Slide the rail pieces apart to match the depth of your rack. Position the front flange so that it is on the outside of the strip of mounting holes in the rack.

3 Using a #2 Phillips screwdriver, attach the rail to the rack with four of

the screws from the kit. If your rack has square mounting holes, or the holes are larger than the screws provided in the kit, use the clipnuts to secure the screws, as shown in the following figure.

18 LTO Ultrium 8-Slot Autoloader User’s Guide

Figure 10 Attaching the Rails to the Rack

Chapter 3 Setting Up the Autoloader

Installing the Autoloader into a Rack

Clip-nut

Front flange

Installing the Rack-Mount Brackets

4 Repeat steps 2 and 3 for the second rail.

To install the rack-mount brackets on the autoloader:

1 Remove the rack-mount brackets from the rack-mount kit and

determine on which side of the autoloader you will attach them, as follows:

• From the front of the rack, slide the autoloader partially onto the shelf flanges between the support rails you just installed.

• Holding one of the rack-mount brackets against one side of the autoloader, line up the two holes in the bracket with the two screw holes on the side of the autoloader. The flange on the bracket should be toward the front of the autoloader, facing outward.

LTO Ultrium 8-Slot Autoloader User’s Guide 19

Chapter 3 Setting Up the Autoloader Installing the Autoloader into a Rack

• Slide the autoloader into the rack until the bracket you are

• Determine whether the screw hole on the bracket flange lines up

2 Remove the autoloader from the shelf and place it on the work

surface.

3 Using a TORX T-10 screwdriver, remove the two screws on each side

of the autoloader.

4 Position the correct bracket, as determined in step 1, on each side of

the autoloader. Secure each bracket by replacing the original screws.

Figure 11 Securing the Brackets

Flange

Rack-mount bracket

holding contacts the rack’s mounting holes.

with a mounting hole in the rack. If it does, you will mount the bracket on that side of the autoloader. If not, you will mount it on the other side of the autoloader.

Securing the Autoloader

To secure the autoloader to the rack:

1 From the front of the rack, position the autoloader on the shelf

flanges between the support rails. Slide it toward the rear of the rack until the brackets contact the rack’s mounting holes. Make sure that the tabs on the back of each shelf flange are fully engaged in the slots at the rear of the autoloader.

20 LTO Ultrium 8-Slot Autoloader User’s Guide

O W

E R

E N

+SE

Figure 12 Securing the Autoloader to the Rack

Chapter 3 Setting Up the Autoloader

Connecting the Cables

2 Place one screw from the rack-mount kit into the hole in the front of

each bracket. If your rack has square mounting holes or the holes are larger than the screws provided in the kit, use the clip-nuts to secure the screws. Use a #2 PHILLIPS screwdriver to tighten the screws.

P O W

E R

E N

S E L

E C

Connecting the Cables 3

To connect the cables to the autoloader:

1 Make sure that the power switch on the front of the autoloader is off

(the right side of the power switch is pressed).

2 Connect the female end of the power cord to the AC outlet on the

back of the autoloader.

Note: The power cord shipped with the autoloader is a 120 VAC

three-conductor power cord for use in the United States and Canada. An adapter for use outside of the United States and Canada is also included.

LTO Ultrium 8-Slot Autoloader User’s Guide 21

Chapter 3 Setting Up the Autoloader Data Cartridges

3 Connect the male end of the power cord to the power outlet. 4 Connect the SCSI cables and the terminator. For more information

about the SCSI interface, see SCSI Interface

• Connect one end of the SCSI cable to one of the SCSI connectors

• Connect the other end of the SCSI cable to the SCSI connector on

• If this is the last device in the SCSI chain, connect the SCSI

5 Push the power switch on the front of the autoloader to the ON

position (press the left side of the switch).

6 Power on the host computer system.

on page 46.

on the back of the autoloader.

the SCSI host bus adapter or on the previous device of the SCSI bus.

terminator to the remaining SCSI connector on the back of the autoloader.

Data Cartridges 3

Installing the Data Cartridges

22 LTO Ultrium 8-Slot Autoloader User’s Guide

Caution: The tape drive only operates with LTO-3 Ultrium (LTO-3

Note: Do not open the front door of the autoloader unless you must

perform interaction mode commands or change media. Use only the recommended types of media cartridges. Clean the drive whenever necessary.

Caution: Never insert or remove cartridges from the cartridge slot

unless READY/ACTIVITY is lit.

Chapter 3 Setting Up the Autoloader

Data Cartridges

To install the data cartridges:

1 Press any button on the Operator’s Panel to change to interaction

mode.

2 Choose the 3 Choose 4 Enter the number of the cartridge slot and press

Commands menu, and then press Enter.

Import and press Enter.

Enter.

5 Insert the cartridge in the cartridge access port. The cartridge is now

placed in the selected slot.

6 Repeat steps 4 and 5 until all cartridges have been imported.

The

Import command in the Library Commands menu places a cartridge

into a specific cartridge slot through the cartridge access port. When you use the

Import command, the cartridge carousel moves the specified

cartridge slot into position in front of the cartridge access port and slides the door open. You can then push the cartridge into the slot through the door. The cartridge loader then grasps the cartridge, pulls it into the autoloader, and closes the door.

The

Export command lets you remove a cartridge from a specific

cartridge slot through the cartridge access port. When you use the

Export

command, the cartridge carousel moves the specified cartridge slot into position in front of the cartridge access port and slides the door open. The cartridge loader then pushes the cartridge far enough out through the door to allow you to remove it.

Loading and Unloading a Cartridge

The Load Cartridge command in the Commands menu lets you load the cartridge in the specified slot into the tape drive. When you use the

Cartridge

command, the cartridge carousel moves the specified cartridge slot into position in front of the tape drive. The cartridge loader then extracts the cartridge from the cartridge slot and inserts it into the tape drive.

The

Unload Cartridge command causes the tape drive to unload the tape

from the tape path and eject the cartridge. After the cartridge is ejected, the cartridge carousel moves the slot from which the cartridge originated into position in front of the tape drive. The cartridge loader then extracts the cartridge from the tape drive and returns it to the cartridge slot.

LTO Ultrium 8-Slot Autoloader User’s Guide 23

Load

Chapter 3 Setting Up the Autoloader Data Cartridges

Updating the Cartridge Inventory

After you import or export a data cartridge, you can update the cartridge inventory using the menu. The autoloader checks for the presence of a cartridge in each

Re-inventory Option command in the Commands

cartridge slot.

24 LTO Ultrium 8-Slot Autoloader User’s Guide

Chapter 4

4Operating the Autoloader

This chapter information about using the autoloader, including:

• Operator's Panel

• Menu Options

• Inventory Status Characters

• Operating Modes

• Autoloader Operations

• Maintenance

• Shipping the Autoloader

on 25

on 28

on 29

on 30

on 32

on 34

on 35

Operator's Panel 4

The operator's panel consists of the following:

• Status LEDs

• LCD

• Keypad

on 27

on 26

on 27

LTO Ultrium 8-Slot Autoloader User’s Guide 25

Chapter 4 Operating the Autoloader

Operator's Panel

Figure 13 Operator’s

Clean Drive LED Media Attention LED

Panel

Ready/Activity LED

EnterPrevious

NextCancel

Error LED

Liquid crystal display

Status LEDs 4 The LEDs are updated during power up and reset sequences. Upon

power up or software reset, the autoloader will illuminate all LEDs as soon as the power-on self-test (POST) allows. This assists you in verifying that all LEDs are functional.

When mechanical initialization starts, all LEDs will be extinguished and the

READY/ACTIVITY LED will flash at a reasonable rate of approximately

one second per cycle.

When the mechanical initialization is complete, the will stop flashing and be constantly illuminated.

If a loader failure occurs, the the

ERROR LED will be illuminated. The Operation’s Panel will also

READY/ACTIVITY LED will be turned off and

display an appropriate error code to help identify the failure.

Note: The circuitry to illuminate four external LED's is incorporated

into the autoloader.

•

READY/ACTIVITY (Green LED) — Lit any time the unit is powered on

and able to function. It should blink whenever there is autoloader or drive activity.

26 LTO Ultrium 8-Slot Autoloader User’s Guide

READY/ACTIVITY LED

Chapter 4 Operating the Autoloader

Operator's Panel

• CLEAN DRIVE (Amber LED) — Lit when the drive is to be cleaned.

The LED will be turned off after the drive is cleaned successfully.

•

MEDIA ATTENTION (Amber LED) — Lit when there has been a failure

that indicates that there is a piece of media that is bad, marginal, or invalid. It will be cleared when all invalid cartridges have been exported from the autoloader.

•

ERROR (Red LED) — Lit when there is an unrecoverable autoloader

or drive failure. A message displays at the same time on the screen. It will be cleared when the error state is resolved.

LCD 4 The LCD consists of two lines, with 16 characters per line. The screen

displays actions, status information, menu items, and error messages equivalent to the operation mode.

Keypad 4 The keypad buttons are used for navigating the various menu options

that are available. For more information on the menu options, see Menu

Options on 28.

Note: The keypad buttons are only available for use in interaction

mode. For more information on operating modes, see

Operating Modes

•

CANCEL button [X] — Push the Cancel button to cancel a user action

on 30.

and return to the last menu item.

•

PREVIOUS button [-] — Navigate through menu items.

•

NEXT button [+] — Navigate through menu items.

•

ENTER button [ø] — Push the Enter button to go to a sub-menu or to

force a robotic action.

LTO Ultrium 8-Slot Autoloader User’s Guide 27

Chapter 4 Operating the Autoloader Menu Options

Menu Options 4

Figure 14 Autoloader Menu Options

Commands Information Configuration Diagnostic

Import

Export

Load cartridge

Unload

cartridge

Clean drive

Re-Inventory

Cycle count

View event log

Product Rev.

Serial numbers

Firmw are revisions

Reset

Change SCSI

Code update

Circular mode

Autoload mode

System test

The menu options are accessed from the Operator’s Panel by pressing the

Enter button. Use the Previous and Next buttons to navigate through the

menu items. Use the

Cancel button to cancel the last action and return to

the previous menu item.

For most installations, the default configuration for the autoloader does not need to be changed. However, if necessary, you can use the Operator’s Panel to change the SCSI IDs for the autoloader and the tape drive using the

Configuration menu.

Note: The autoloader and the tape drive must each have unique SCSI

IDs. It is your responsibility to make sure you do not assign duplicate IDs within a bus. For more information on changing SCSI IDs, see SCSI ID Settings

28 LTO Ultrium 8-Slot Autoloader User’s Guide

on page 47.

Chapter 4 Operating the Autoloader

Inventory Status Characters

Inventory Status Characters 4

The inventory status characters represent the status of each slot within the tape drive. They display in the second line of text in the liquid crystal display as an eight-character string, with four blank spaces on each side.

Table 4 Inventory Status Characters

Character Meaning

1 … 8

Slot Full: Indicates that slot contains a cartridge

Slot Empty: Indicates the slot does not contain a

cartridge.

1/J A cartridge that is being loaded, unloaded, imported,

exported, or is loaded in the drive is represented by the slot number alternating with the block (J) character.

! (Exclamation point and the

Media Attention LED is on)

The cartridge in that slot is faulty. An invalid cartridge is identified the same way.

To clear the faulty status (exclamation point) and the Media Attention LED, export the faulty cartridge.

If a drive does not contain any cartridges, the following displays in the liquid crystal display. In this example, there is no cartridge in slot 6.

Drive empty

12345-78 SEQ

If the autoloader detects that a cartridge is loaded when it first powers on, the following displays in the liquid crystal display. In this example, there is no cartridge in slot 6. If the cartridge in the drive came from slot 8, the 8 would be alternating with the block character.

LTO Ultrium 8-Slot Autoloader User’s Guide 29

Chapter 4 Operating the Autoloader Operating Modes

Drive loaded

12345-78 SEQ

Operating Modes 4

The System Driven mode is the normal mode of operation. In this mode, the Operator’s Panel displays the status associated with the actions that were caused from commands issued via the drive's SCSI interface. Some of these actions including loading, rewinding, and moving tape display.

When an operator’s panel button is pressed and released, the operator’s panel changes to the unit.

Interaction mode. In Interaction mode, you can operate

Interaction mode continues for three minutes after you stop pushing

buttons or the requested robotic action stops. After this time, the operator’s panel returns to

The autoloader has two operating modes —

System Driven mode automatically.

Random and Sequential. The

operating mode used depends on whether automation software is controlling cartridges in the autoloader. Initially, the autoloader assumes you are not using automation software to control cartridge or drive activity. This is called

Sequential mode. If the autoloader detects that

automation software is controlling tape drive activity, it switches to

Random mode automatically.

Note:

SEQ appears in the operator's panel LCD when the autoloader

is in

Sequential Mode. No message appears during Random

Mode.

The following sections provide more information about

Random modes.

Sequential and

30 LTO Ultrium 8-Slot Autoloader User’s Guide

Chapter 4 Operating the Autoloader

Operating Modes

Random Mode 4 Random mode is the normal operating mode when a backup software

application is being used. In

Random mode, the autoloader loads tape

into the drive when it receives the appropriate commands from software. To use this mode, your backup software must support autoloaders. This support often requires an autoloader/library software module to be installed.

Sequential Mode 4 Sequential mode is used when autoloader software is not available. In

Sequential mode, the autoloader loads and unloads tapes automatically.

The operator specifies which tape is to be loaded first by using the autoloader operator's panel controls. (For more information on loading cartridges, see Loading and Unloading a Cartridge

on page 23.)

When the first tape is full or unloaded, the autoloader removes the tape from the drive automatically, returns it to its original slot, and loads another tape in the next higher numbered slot that is available. For additional control over loading tapes in

Circular and Autoload options from the autoloader’s front panel.

Sequential mode, you can set

Circular Mode

This option is accessed from the Configuration menu. When Circular mode is enabled, the autoloader reloads the original first cartridge in the sequence after it cycles through all available cartridges. If

Circular mode

is disabled, the autoloader stops loading cartridges after the last cartridge has been unloaded and waits until you load another cartridge manually.

Caution: Use caution with circular mode, as it can overwrite data on

previously written cartridges.

Autoload Mode

This option is accessed from the Configuration menu. When autoload mode is enabled, the autoloader automatically loads the cartridge from the lowest numbered full slot into the tape drive when powered on. It then follows standard sequential operation as described above.

LTO Ultrium 8-Slot Autoloader User’s Guide 31

Chapter 4 Operating the Autoloader Autoloader Operations

Write-Protected Media

If the drive detects a write-protected media, an internal bit is set and the autoloader posts the 'WP' string on the display indicating a write

protected media is loaded in the drive. The display shows the following status:

As soon as the write-protected media is ejected, the drive resets the internal bit and the 'WP' string on the display is cancelled.

Autoloader Operations 4

After you install and configure the autoloader and install your application software on the host computer, the autoloader performs most operations automatically. Operator intervention includes the following activities:

• Monitoring autoloader operation and status

• Performing autoloader and tape drive operations

Monitoring the Autoloader Operation and Status

32 LTO Ultrium 8-Slot Autoloader User’s Guide

During normal operation, the Status screen is displayed on the liquid crystal display. You can use this screen to monitor autoloader activities. By default, the autoloader and tape drive.

To set the Operator’s Panel to lets you use the keypad to display options for issuing commands to the autoloader, viewing information screens, and configuring the autoloader.

Status screen displays the current operating status of the

Interaction mode, press any key. This mode

Chapter 4 Operating the Autoloader

Autoloader Operations

Performing Autoloader and Tape Drive Operations

Resetting the Autoloader

Resetting the T ape Drive

The Commands menu provides options for importing and exporting cartridges, loading and unloading a cartridge from the tape drive, cleaning the tape drive, and updating the cartridge inventory. For more information on data cartridges, see Data Cartridges

on page 22.

A reset causes the autoloader to perform its power-on self-test (POST) and check for the presence of the data cartridges. The autoloader can be

reset in any of the following ways:

• Power-on reset — Powering the autoloader off (or unplugging it),

and then back on again, resets the autoloader and the tape drive.

• Operator’s Panel — Choose the

choose

Reset, and then press Enter. For more information about using

the Operator’s Panel, see Operator's Panel

Configuration menu, press Enter,

on page 7.

• Bus device reset message — Issuing a bus device reset message from

the SCSI application program can reset either the autoloader or the tape drive.

Resetting the tape drive does not cause a cartridge loaded in the drive to be ejected. If a cartridge is in the tape drive during a reset, make sure that

it is safe to overwrite the loaded cartridge before performing a backup. If you perform a backup without checking the loaded cartridge, you may lose important data from a previous backup.

LTO Ultrium 8-Slot Autoloader User’s Guide 33

Chapter 4 Operating the Autoloader Maintenance

Maintenance 4

The autoloader requires no routine maintenance. Parts can be serviced only by the manufacturer, an approved maintenance organization, or by self-maintenance contract customers.

Caution: Do not clean or lubricate any of the autoloader’s

mechanical assemblies. Lubricating may adversely affect the function of those parts. All other parts can be serviced only by the manufacturer, an approved maintenance organization, or by self-maintenance contract customers.

Note: The autoloader warranty does not apply to failures of the

autoloader when it is repaired by untrained or unauthorized service personnel.

Cleaning the Tape Drive

34 LTO Ultrium 8-Slot Autoloader User’s Guide

The tape drive requires regular cleaning with an LTO tape cleaning cartridge to maintain optimal performance. Following a regular cleaning

schedule for your tape drive will maximize the reliability of your drive and the life of your LTO tape data cartridges.

Caution: Do not use cleaning cartridges other than a Quantum-

approved LTO cleaning cartridge. Carefully follow all

instructions and recommendations provided with the cleaning cartridge.

Note: The tape drive can also report its cleaning requirements to the

application software. Your application may notify you when the tape drive needs cleaning. Refer to your application documentation for more information.

To clean the tape drive, make sure there is an empty slot available to hold the cleaning cartridge. Select the menu on the Operator’s Panel. When you use this option, the autoloader imports a cleaning cartridge through the cartridge access port and inserts it into the tape drive. When the cleaning is complete, the tape drive ejects

Clean drive option from the Commands

Chapter 4 Operating the Autoloader

Shipping the Autoloader

the cleaning cartridge and the autoloader returns it to the cartridge access port for removal.

Alternatively, you can store a cleaning cartridge in one of the cartridge slots. You use the slot containing the cleaning cartridge into position and load the cartridge into the tape drive. When the cleaning is complete, the tape drive ejects the cleaning cartridge and the autoloader returns it to the slot from which it originated. Although this alternative lets you always have the cleaning cartridge in the autoloader, it has following disadvantages:

• You have to remember which slot your cleaning cartridge is in.

• The autoloader's data storage capacity is reduced by one cartridge.

Some software applications may support reserving a slot for a cleaning cartridge and thereby automate the cleaning process. Refer to your software documentation if your software has this capability.

Load command from the Commands menu to move the

Shipping the Autoloader 4

If you need to ship the autoloader, use the original shipping carton and packing materials (or replacement packaging obtained from the vendor) to prevent damage. The shipping carton and packing materials are not intended to be used for shipping items other than or in addition to the autoloader.

LTO Ultrium 8-Slot Autoloader User’s Guide 35

Chapter 4 Operating the Autoloader Shipping the Autoloader

36 LTO Ultrium 8-Slot Autoloader User’s Guide

Chapter 5

5Troubleshooting and

Diagnostics

The autoloader includes features to support troubleshooting and diagnostic operations. If an autoloader error occurs, an error message and error code are displayed on the Operator’s Panel.

Additional diagnostic tests are included on the diagnostic software on the Resource CD.

Performing a System Test 5

The System Test option cycles the autoloader through the process of loading, calibrating, and unloading all cartridges in the carousel. Running a system test verifies the basic operational soundness of the autoloader and tape drive. The system test continues indefinitely until you press the Cancel button. All regular backup or restore operations are suspended while a system test is in progress.

To run a system test:

1 From the main menu, press the Next [+] or Previous [-] button until

Diagnostics appears on the top line of the LCD screen.

2 Press the Enter button.

LTO Ultrium 8-Slot Autoloader User’s Guide 37

System Test is displayed.

Chapter 5 Troubleshooting and Diagnostics Error Codes

3 Press Enter to begin the test. The Test Count displays the number of

load-calibrate-unload cycles that have been completed during the test.

4 Press the

Cancel button to end the test.

Error Codes 5

T able 5 Oviewview of Error Codes

Table 6 Robotic Control Errors

Error Code Hex Notation Error Belonging to

80 - 8F Robotic control errors

90 - 96 Function errors

A0 - A5 Low level axis errors

B0 - B7 Electronic hardware errors

BA - BF Drive errors

Error Code Hex Notation Description

80 No error.

81 Invalid command error. This error

indicates that the Loader received an undefined command or an invalid parameter to a command.

82 Device status not suitable to execute this

command. If the robotics are busy, some commands can't be executed at the same time. This error will indicate a probable violation. This is not an error condition, but does result in busy being reported to the host for the requested SCSI command.

38 LTO Ultrium 8-Slot Autoloader User’s Guide

Chapter 5 Troubleshooting and Diagnostics

Error Code Hex Notation Description

83 Inventory not valid. The cartridge

inventory is not valid, because of manual changes or previous fatal errors. In such case, the inventory must be updated by appropriate commands.

84 Source element not ready. The transport

source element is empty.

85 Destination element not ready. The

destination element is already full.

86 Access door not possible. An attempt to

access the door is rejected, while a media removal is prevented.

87 Timeout. A timeout condition occurred.

Error Codes

Set Slot Status

Table 7 Function Errors

88 Communications error during loop-

back.

89 Timeout detected by loader on BHC

testing.

8F No error after autoloader recovery.

Error Code Hex Notation Description

90 Mechanical initialization failure. The

robotic wasn't able to get into its safe mechanical init position. Manual intervention will be necessary.

91 Scan failure. Fatal error during cartridge

scan, building up inventory.

92 Preposition failed. Belt positioning error

during the

Preposition command.

LTO Ultrium 8-Slot Autoloader User’s Guide 39

Chapter 5 Troubleshooting and Diagnostics Error Codes

Error Code Hex Notation Description

Table 8 Low Level Axis Errors

Error Code Hex Notation Description

A0 Belt axis error. Error during cartridge

93 Cartridge mount error. Movement of

cartridge into drive failed.

94 Cartridge dismount error. Failure during

cartridge removal and transport back to the slot.

95 Import error. Device wasn't able to finish

import of new cartridge without error.

96 Export error. Fatal error during cartridge

export.

carrier movement (position not found).

A1 Slider axis error. Transport slider unable

to reach estimated position.

A2 Gripper position error. Gripper unable to

reach position.

A3 Cartridge pick error. Missing cartridge

during pick operation of gripper.

A4 Door function error. Slider door in front

bezel not in requested position during device operation.

A5 Fan error. Loader processor has detected

a fan error.

40 LTO Ultrium 8-Slot Autoloader User’s Guide

Chapter 5 Troubleshooting and Diagnostics

Error Codes

Table 9 Electronic Harware Errors

T able 10 Drive Errors

Error Code Hex Notation Description

B0 ROM error.

B1 RAM error.

B2 NVRAM error.

B3 CTC error.

B4 UART error.

B5 Display error.

B6 Memory error.

B7 Timeout on loader command.

Error-Code Hex Notation Description

BA Drive load timeout.

BB Drive unload timeout.

Error and Event Log

BC Over temperature problem.

BD No connection to drive.

BE Generic drive response error.

BF Drive broken, needs repair.

Every autoloader provides an internal error and event log with 64 entries. This log data is helpful for development and service purposes. The error

and event log is accessible through the Operator’s Panel and can be read out entry by entry.

LTO Ultrium 8-Slot Autoloader User’s Guide 41

Chapter 5 Troubleshooting and Diagnostics Error Codes

Log Entry 5 A negative number in the top line shows the current position in the error

log.

Every log entry consists of a type identifier and two data bytes. This information is shown on the bottom line of the screen.

Entry: AA BB CC AA type identifier

BB data type 1

CC data byte 2

Table 11 Example of Error/Evemt Log Display

EVENT -6

03 A0 00

• Sequence number -6 indicates the position in sequence list, 0 being the most recent.

• Log shows a belt axis error (type identifier: 03 = error, data byte 1: A0 = belt axis error, data byte 2: 00 is not used).

The following entry modes can be assigned by the type identifier:

Table 12 Entry Modes

Type Description

01 Internal robotic command message which is received by

RobCtrl Module. Data byte 1 will show the command, data byte 2 means its first parameter (usually cartridge number).

02 Internal robotic command message which is received by

RobTest Module. Data byte 1 will show the command, data byte 2 means its first parameter (usually cartridge number).

03 Indicates an error message. Errors are represented by the

same codes as described before in this interface specification. Data byte 2 is not used in this mode.

42 LTO Ultrium 8-Slot Autoloader User’s Guide

Chapter 5 Troubleshooting and Diagnostics

Error Codes

Type Description

04 Represents a motion script information. Data byte 1 points to

the current script number, data byte 2 points to the last line executed in the script. The provided information is rather extensive and needs to be verified by the developer of the particular script.

05 Indicates a debug output. This type can be used by a software

developer to fix special problems. Data byte 1 and data byte 2 are free for any usage and may depend on the investigated problem. This type will only be used during the development phase.

LTO Ultrium 8-Slot Autoloader User’s Guide 43

Chapter 5 Troubleshooting and Diagnostics Error Codes

44 LTO Ultrium 8-Slot Autoloader User’s Guide

Appendix A

ASpecifications

This chapter provides technical specifications for the LTO Ultrium 8-Slot Autoloader.

The topics covered in this chapter are:

• Size and Weight

• SCSI Interface

• Performance Specifications

• Power Specifications

• Environmental Specifications

• Acoustic Noise Limits

• Shock and Vibration

• Disposal of Electrical and Electronic Equipment

LTO Ultrium 8-Slot Autoloader User’s Guide 45

Appendix A Specifications Size and Weight

Size and Weight 1

Length

Width 16.9 inches (42.9 cm)

Height 3.3 inches (8.4 cm)

Weight 19.5 pounds (8.8 kg) without cartridges installed

24.0 inches (60.9 cm)

SCSI Interface 1

The autoloader has a standard LVD SCSI interface. One SCSI cable and one SCSI terminator are included with the autoloader. Additional cables and terminators can be ordered from the manufacturer.

The LVD SCSI interface is compatible with a single-ended SCSI bus.

• Do not attach the autoloader to a non-LVD SCSI controller, as this will degrade the performance of the tape drive and the performance of your backups.

• Do not attach non-LVD SCSI devices to the same bus cable as your autoloader, as this will degrade the performance of the tape drive and the performance of your backups.

• Do not connect the tape drive to a disk RAID controller, as this is not supported.

• If you are installing an adapter, it is recommended that you purchase a SCSI LVD controller kit that includes a SCSI cable and SCSI terminator (unless provided with your autoloader).

• It is strongly recommended that the autoloader not be attached to the same SCSI bus as your SCSI hard drive(s).

46 LTO Ultrium 8-Slot Autoloader User’s Guide

Appendix A Specifications

SCSI Interface

SCSI ID Settings 1 The autoloader contains two SCSI ID settings — one for the autoloader’s

SCSI controller and one for the tape drive. If there is another device already assigned to these IDs, you will need to change the IDs. For information on how to do this, see Changing the SCSI ID Settings

Table 13 SCSI ID Default Settlings

Changing the SCSI ID Settings

Autoloader 5

Tape drive 6

To change the SCSI ID settings:

1 From the main menu, press the

Configuration displays in the liquid crystal display.

2 Press 3 Press the

Enter to select the Configuration menu.

Previous or Next button until Change SCSI ID displays in the

LCD

4 Press 5 Press the

Enter to select the Change SCSI ID option.

Previous or Next button until Loader displays in the LCD. To

change the SCSI ID of the tape drive, press the button until

6 Press 7 Press the 8 Press the

Drive displays in the liquid crystal display.

Enter to select the Loader option.

Previous or Next button until the desired SCSI ID displays. Enter button. Cycle Power for New SCSI ID displays on the

LCD screen.

Previous or Next button until

Previous or Next

9 Turn off the autoloader. Wait a few seconds, and then turn the

autoloader on again. The selected SCSI ID is now set.

Note: If you change the SCSI ID, you may also need to cycle power

on the host server and reconfigure your backup software before you can use the autoloader. The autoloader and the tape drive must each have unique SCSI IDs. It is your responsibility to make sure you do not assign duplicate IDs within a bus.

LTO Ultrium 8-Slot Autoloader User’s Guide 47

Appendix A Specifications SCSI Interface

SCSI Cable Requirements

The manufacturer recommends using 68-pin SCSI cables that conform to SCSI-3 specifications.

Caution: All wide SCSI configurations (single-ended, LVD, and

HVD) use the same 68-pin connector. Attaching the autoloader directly to an HVD SCSI will make the entire bus non-functional and may permanently damage the drive or other SCSI devices on the bus.

Note: To comply with the safety and regulatory agency standards for

the autoloader, all SCSI cables you use with the autoloader must be properly shielded.

SCSI Cable Length

The maximum allowable cable length for a low-voltage differential SCSI bus, including all internal and external cables, is specified as follows:

• If you have more than two devices on the LVD bus, the maximum allowable length is 39 feet (12 meters).

• If you are making a point-to-point connection (target and initiator only), the maximum length is 82 feet (25 meters).

Note: The autoloader and the tape drive are independent SCSI

devices on the same SCSI bus. As a result, when they are connected to the initiator, there are a minimum of three devices attached to the SCSI bus. Therefore, the maximum allowable cable length is 39 feet (12 meters).

• To determine the cable length of the bus, measure the lengths of all external SCSI cables. Add those lengths together. To that sum, add

26.8 inches (68 centimeters) for the internal SCSI cable length.

48 LTO Ultrium 8-Slot Autoloader User’s Guide

Appendix A Specifications

Performance Specifications

SCSI Terminator Requirements

If the autoloader or the tape drive is the last device on the SCSI bus, you must install an external, wide LVD terminator on the unused SCSI

connector. Do not use internal terminators to terminate the autoloader or the tape drive. The manufacturer recommends using a SCSI-3 type SE/ LVD multi-mode terminator.

Note: The manufacturer recommends using active termination. The

manufacturer’s testing has shown that older passive termination does not provide rising edge transitions that are fast or clean enough at fast SCSI speeds.

Performance Specifications 1

Capacity 1 The autoloader can accommodate up to eight LTO tape cartridges. The

storage capacity of the autoloader depends on the type of cartridge and the type of data being stored.

Tape Drive Performance

Autoloader SelfTest Times

When installed in the autoloader, the tape drive performs within its specifications. A minimum of an Ultra2 LVD-capable controller that can

transfer data at least 160 MB/second is required. For more information about tape drive performance specifications, refer to the documentation for the tape drive.

Each time the autoloader is powered on, it performs a power-on self-test (POST). POST includes a self-test of the control electronics, initialization

of the mechanical components, and a cartridge inventory. The POST time is measured from the time the autoloader is powered on until the autoloader indicates Ready status. The maximum time required for POST is 65 seconds.

The autoloader also performs a self-test when you select the Operator’s Panel or in response to a command. The maximum time required for this self-test is nine seconds.

LTO Ultrium 8-Slot Autoloader User’s Guide 49

SEND DIAGNOSTICS SCSI

Library Test from

Appendix A Specifications Power Specifications

If the cartridges are properly installed, the autoloader is ready for operation after performing either a POST or a self-test. If the autoloader encounters a problem during a POST or the self-test, it reports an error on the LCD.

Initial Element Status Time

Move Complete Time

Reliability 1 The mean cycles between failures (MCBF) for the autoloader's robot is

When an initiator sends an INITIALIZE ELEMENT STATUS (IES) command, the autoloader checks each cartridge slot for the presence of cartridge.

The autoloader requires 21 seconds to perform an

Move complete time is measured from the time the autoloader receives a

Move command to the time it returns status to the initiator indicating that

the move is complete. The average time required for the autoloader to move the cartridge slot into position in front of the tape drive and either insert or remove the cartridge from the tape drive is less than 45 seconds.

250,000 cycles. This value does not include failures attributable to the tape drive or cartridges.

During one full cycle, the cartridge loader completes the following actions:

1 Picks the cartridge from a cartridge slot. 2 Places the cartridge in the tape drive. 3 Removes the cartridge from the tape drive. 4 Replaces the cartridge in the cartridge slot.

IES command.

Power Specifications 1

AC Power 1 The autoloader has automatic AC input voltage selection and accepts the

input voltages shown in the following table. It is capable of continuous operation when the AC power experiences intermittent operation, voltage surges, and voltage spikes.

50 LTO Ultrium 8-Slot Autoloader User’s Guide

Appendix A Specifications

Power Specifications

Table 14 AC Power

Input voltage 100 to 240 V AC ±10%,47 to 63 Hz

Power consumption: Average while idle Average while operating Maximum while operating Average heat output while

20 watts 35 watts 70 watts

119.4 BTU/hour operating (based on the AC true power consumption)

AC Power Cord 1 The autoloader is shipped with a 7-foot (2.1-meter), three-conductor, 18

AWG power cord for 120 volt use in the United States and Canada, along with an international adapter. The power cord has a molded NEMA 515P male connector on one end and a molded IEC 320/EN 60320 female connector on the other end. The power cord is UL Listed and CSA Certified.

If you need an additional power cord, it must meet the following specifications.

United States and Canada — 120 VAC Power Cord

• The power cord must have a molded NEMA 6-15P attachment plug on one end.

• The power cord must have a molded EC 320/EN 60320 female connector on the other end.

• The cordage must be an SJT or SVT type, 3-conductor, 18 AWG minimum.

• The power cord must comply with local electrical code.

International — 230 VAC Power Cord

• The power cord must have a grounded attachment plug of the proper type, rating, and safety approval for the intended country.

• The power cord must have an IEC 320/EN60320 female connector on one end.

LTO Ultrium 8-Slot Autoloader User’s Guide 51

Appendix A Specifications Environmental Specifications

• The cordage must be harmonized to CENELEC publication HD-21. The electrical characteristics and rating must be minimum H05VVF3G0.75 (6 A).

Environmental Specifications 1

(2)

Specification Operating

(1)

Storage Non-operating

(3)

Transportation

(4)

Ambient temperature range

Temperature variation (thermal gradient)

Relative humidity (humidity gradient)

+50° F to +104° F (+10° C to +40° C)

(5)

2° F per minute; max 18° F per hour (1° C per minute; max 10° C per hour)

20% to 80%; Noncondensing 10% per hour

-40° F to +140° F (-40° C to +60° C)

1° F per minute; max 36° F per hour (1° C per minute; max 20° C per hour)

10% to 80%; Noncondensing 10% per hour

-4° F to +140° F (-20° C to +60° C)

2° F per minute; max 36° F per hour (1° C per minute; max 20°C per hour)

10% to 80%; Noncondensing 10% per hour

Wet bulb 79° F (26° C) max 84° F (29° C) max 84° F (29° C) max

Altitude -1000 ft. to

+30,000 ft. (-304.8 m to +9,144 m)

(1)

All operating specifications include a data cartridge. These measurements assume that the autoloader is installed in accordance with the installation instructions.

(2)

The autoloader is in its original packaging.

(3)

The autoloader has been unpacked but is still in its protective antistatic bag. The packaging is designed to protect the autoloader from the condensation caused by extreme temperature variations (15° C or more). When the autoloader is moved from a cold storage environment to a warm operating environment, it must acclimate in its packaging for at least 12 hours before opening to prevent serious condensation damage from occurring.

(4)

The autoloader has not been unpacked. The transportation period does not exceed 72 hours.

(5)

The data cartridges, temperature and humidity must be allowed to stabilize in the specified ambient environment for 24 hours.

-1000 ft. to +30,000 ft. (-304.8 m to +9,144 m)

52 LTO Ultrium 8-Slot Autoloader User’s Guide

Appendix A Specifications

Acoustic Noise Limits

Acoustic Noise Limits 1

The overall, averaged A-weighted sound pressure level (in decibels) for the autoloader does not exceed the upper limits specified in the following table.

Operating mode LpA (1)

The autoloader is powered on and idle. 55 dBA

The autoloader is operational (the carousel or cartridge loader is moving); the tape drive is in streaming mode.

(1)

LpA is the average A-weighted sound pressure level over the following frequency range: 5 Hz to 12.5 KHz.

(1)

Represents a maximum sustained operational level.

55 dBA (2)

Shock and Vibration 1

The autoloader meets the shock and vibration criteria described in the following sections.

Shock Specifications

The autoloader will operate normally after experiencing shock loads as specified in the following table. The operating shock levels indicate how

much shock the autoloader can withstand while the enclosed tape drive is reading and writing data. The non-operating and storage shock levels indicate how much shock the autoloader can withstand when it is not operating. After experiencing this amount of shock, the autoloader will operate normally.

LTO Ultrium 8-Slot Autoloader User’s Guide 53

Appendix A Specifications Shock and Vibration

Operating

(1)

Storage

(2)

Non-operating

(3)

Transportation

(2)

Vibration Specifications

3 g for 5 msec

(1)

The autoloader is unpacked and is picking and placing cartridges from the cartridge slots and tape drive.

(2)

The autoloader has not been unpacked.

(3)

The autoloader has been unpacked, but no power has been applied.

(4)

A minimum of 20 shock pulses were applied to the bottom/top axis. The shock pulses were half-sine waves and were applied at a rate not exceeding one shock per second.

(5)

A minimum of three 45 g shock pulses were applied to each of the autoloader's six sides.

45 g at 152 in/sec

ISTA Procedure 2A

The following table displays the vibration specifications for the autoloader during operation, non-operation, storage, and transportation.

The operating specifications indicate the amount of vibration the autoloader can withstand while the enclosed tape drive is reading and writing data.

Random vibration

(1)

applied during operation

1 Hz PSD = 0.0000040 g2/Hz

5 Hz PSD = 0.0000270 g2/Hz

10-150 Hz PSD = 0.0004048 g2/Hz

200-400 Hz PSD = 0.0001079 g2/Hz

Random vibration storage

(4)

(2)

applied during non-operation

1 Hz PSD = 0.0003 g2/Hz

3 Hz PSD = 0.00055 g2/Hz

12-100 Hz PSD = 0.01 g2/Hz

400 Hz PSD = 0.000003 g2/Hz

54 LTO Ultrium 8-Slot Autoloader User’s Guide

(3)

and

Appendix A Specifications

Disposal of Electrical and Electronic Equipment

Random vibration

(1)

applied during operation

Transportation (4)

ISTA Procedure 2A

Swept sine applied during non-operation

(5)

and operating

(6)

5 to 500 to 5 Hz

(1)

A 0.3 g rms random vibration spectrum is applied to the bottom/top axis for a minimum of 20 minutes per axis.

(2)

A 1.06 g rms random vibration spectrum is applied to each of three orthogonal axes for a minimum of 20 minutes per axis.

(3)

The autoloader has been unpacked, but is not operating.

(4)

The autoloader is packaged in its original shipping container.

(5)

Three sweeps at one octave per minute are applied to each axis at 0.75 g (0 . peak) input.

(6)

Three sweeps at one octave per minute are applied to the top/bottom axis at 0.3 g (0 . peak) input.

Disposal of Electrical and Electronic Equipment 1

This symbol on the product or on its packaging indicates that this product should not be disposed of with your other waste. Instead, it should be handed over to a designated collection point for the recycling of electrical and electronic

equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please visit our website at: http://qcare.quantum.com

or contact your local government authority, your household waste disposal service or the business from which you purchased the product.

LTO Ultrium 8-Slot Autoloader User’s Guide 55

Appendix A Specifications Disposal of Electrical and Electronic Equipment

56 LTO Ultrium 8-Slot Autoloader User’s Guide

Index

outlet

power power cord 51

accessories

optional

acoustic noise limits 53

back panel components 3 bar code reader buttons

3, 12

cables

connecting

capacity carousel cartridge

changing SCSI ID settings cleaning the tape drive 34 clearance components

connecting cables 21 connectors, SCSI

49 4

access port inventory loader 4 slots

back panel 3 front panel internal

data cartridges

installing loading

8, 22

LTO Ultrium 8-Slot Autoloader User’s Guide 57

unloading

depth

error

codes 41

log

event log

fan 3 features 10 front panel components

humidity 14

LEDs 2, 26

length liquid crystal display loading data cartridges 23

entry

location log

2, 27

maintenance 34 menu options move complete time

noise limits 53

operating modes

initial element status time 50 installing

autoloader data cartridges

interaction mode internal components 4 inventory status characters

interaction mode 30 system driven mode

Operator’s Panel

keypad 7, 27 LEDs liquid crystal display menu options 28 status LEDs

optional accessories

keypad 2, 7, 27

58 LTO Ultrium 8-Slot Autoloader User’s Guide

power

cord source specifications

AC power power cord

switch 2

system driven mode system test

tape drive 4

cleaning 34

temperature troubleshooting

system test 37

rack mount kit 12, 16 resetting the autoloader room temperature

SCSI

cables 48 connecting connectors ID settings 47 interface terminator

SCSI II specification xv self-test times setting up the autoloader settings

SCSI ID

shipping shock specifications 53 specifications

vibration

specifications shock 53 starting the autoloader status LEDs

2, 26

unloading data cartridges 23

vibrations specifications 54

weight 14, 46

width

LTO Ultrium 8-Slot Autoloader User’s Guide 59

60 LTO Ultrium 8-Slot Autoloader User’s Guide

Quantum LTO8SLOT, CLL1105 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Figures

Tables

Preface

1Quick Start

Autoloader Components 1

Starting the Autoloader

Operator's Panel

Installing the Data Cartridges 1

2Introduction

Features 2

Accessories

Optional Accessories 2

3Setting Up the Autoloader

Choosing a Location 3

Unpacking the Autoloader

Checking the Installation Environment

Installation Options 3

Installing the Autoloader into a Rack 3

Requirements 3

Preparing the Autoloader

Installing the Support Rails

Installing the Rack-Mount Brackets

Securing the Autoloader

Connecting the Cables

Data Cartridges 3

Installing the Data Cartridges

Loading and Unloading a Cartridge

Updating the Cartridge Inventory

4Operating the Autoloader

• Operator's Panel

Status LEDs 4 The LEDs are updated during power up and reset sequences. Upon

Keypad 4 The keypad buttons are used for navigating the various menu options

Menu Options 4

Inventory Status Characters

Operating Modes 4

Random Mode 4 Random mode is the normal operating mode when a backup software

Sequential Mode 4 Sequential mode is used when autoloader software is not available. In

Write-Protected Media

Autoloader Operations 4

Monitoring the Autoloader Operation and Status

Performing Autoloader and Tape Drive Operations

Resetting the Autoloader

Resetting the T ape Drive

Maintenance 4

Cleaning the Tape Drive

Shipping the Autoloader

Performing a System Test 5

Error Codes 5

Error and Event Log

Log Entry 5 A negative number in the top line shows the current position in the error

ASpecifications

Size and Weight 1

SCSI Interface 1

SCSI ID Settings 1 The autoloader contains two SCSI ID settings — one for the autoloader’s

Changing the SCSI ID Settings

SCSI Cable Requirements

Performance Specifications

SCSI Terminator Requirements

Capacity 1 The autoloader can accommodate up to eight LTO tape cartridges. The

Tape Drive Performance

Initial Element Status Time

Move Complete Time

Reliability 1 The mean cycles between failures (MCBF) for the autoloader's robot is

Power Specifications 1

AC Power 1 The autoloader has automatic AC input voltage selection and accepts the

AC Power Cord 1 The autoloader is shipped with a 7-foot (2.1-meter), three-conductor, 18

Environmental Specifications 1

Acoustic Noise Limits

Shock and Vibration 1

Shock Specifications

Vibration Specifications

Disposal of Electrical and Electronic Equipment

Index