Q-See H.264 User Manual

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1.1 Summarization ............................................................................................... 5
1.2 System Requirements ................................................................................... 7
1.2.1 QSDT4PCRC/QSDT4PCRP Card System Requirements .............................................. 7
1.2.2 QSDT8PCRP Card System Requirements
1.2.3 QSP D 4116 Card System Requirements
1.3 System Specifications .................................................................................. 10
2.1 Video Capture Card Hardware
2.1.1 QSDT4PCRC Card Hardware ....................................................................................... 11
2.1.2 QSDT4PCRP Card Hardware
2.1.3 QSDT8PCRP Card Hardware
2.1.4 QSPD4116 Card Hardware
2.1.5 Alarm Board Hardware
2.1.6 Connect Audio Signal
2.2 Install Video Capture Card Driver ................................................................ 18
3.1 Display Control Panel
3.1.1 Display Control Panel .................................................................................................. 22
3.1.2 Display Modes
3.1.3 Flip Pages
3.1.4 Auto Dwell Display Mode
3.1.5 Capture
3.1.6 Urgent Record
3.2 Login ............................................................................................................ 23
3.3 Record
3.3.1 Record Modes ............................................................................................................. 24
3.3.2 Rec ord Setup
3.3.3 Record Status Panel
3.3.4 Manual Record Mode
3.3.5 Se nsor Alarm Record M ode
3.3.6 Motion Detection Record Mode
3.3.7 Schedule Rec o rding
3.3.8 Recycling Recordings
4.1 Basic Configuration ..................................................................................... 28
4.2 Video Configuration ..................................................................................... 30
4.3 Motion Detection Configuration
4.3.2 Set Motion Detection Area ........................................................................................... 32
4.3.3 Clear Motio n D etection Area
4.4 Schedule Configuration ............................................................................... 33
4.5 Motion Detection Alarm Configuration
4.5.1 Alarm Triggering Conditions Configuration ................................................................... 34
4.5.2 Alarm Record
4.5.3 Alarm Output
4.5.4 Auto Mail Function
4.6 E-map Configuration .................................................................................... 38
4.6.1 Ed it M ap ...................................................................................................................... 38
4.6.2 Vie w Map
4.7 P.T.Z Control Configuration .......................................................................... 41
4.7.1 Pr otocol Setup ............................................................................................................. 41
4.7.2 Serial Ports Setup
4.8 Users Configuration ..................................................................................... 43
4.8.1 Change User rights ...................................................................................................... 43
4.8.2 Add User
SuperDVR & H.264 Series Cards
User Manual
CONTENTS
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SuperDVR & H.264 Series Cards
User Manual
4.8.3 Delete User ................................................................................................................. 44
5.1 P.T.Z Control …………………………………………………………………… Error! Bookmark not defined.
6.1 Record Search
6.2 Playing Back and Control ............................................................................ 50
6.3 Other Functions
6.3.1 Recorded File Backup ................................................................................................. 53
6.3.2 Delete Recorded Files
6.3.3 Capture Pictures
6.3.4 Image Zoom in/out
Remote Live Surveillance .................................................................................. 59
7.1 Remote Surveillance Server Configuration
7.2 Setting up Router for Internet Access
7.2.1 Port Forwarding ........................................................................................................... 61
7.2.2 Finding Router’s Public IP address
7.2.3 Dyn amic Domai n Name Services
7.2.4 To Access through Internet Explorer
7.2.5 Unknown Publisher or Unsigned Program Error
7.3 Accessing IE client ....................................................................................... 65
7.4 Remote playback
7.4.1 Record playback and control ........................................................................................ 69
7.5 System setup ............................................................................................... 72
7.5.1 Basic Configuration ...................................................................................................... 73
7.5.2 Camera setup
7.5.3 Schedule configuration
7.5.4 Alarm configuration
7.5.5 Record configuration
7.5.6 Motion configuration
7.5.7 EMAIL Configuration
7.5.8 P.T.Z Configuration
7.6 Mobile Surveillance ..................................................................................... 83
7.6.1 Introduction to Mobile Surveil lance ............................................................................... 83
7.7 By Smart Phone with Win Mobile Pro or Classic Operating System ............ 83
7.8 By Smart Phone with Symbian Operating System ....................................... 86
Appendix1 Frequently Asked Questions ....................................................... 90
Appendix 2.1 Installation
Appendix 2.1.1 Cannot Install the SuperDVR Driver ............................................................. 90
Appendix 2.1.2 Can’t find H.264 series Devices in Device Manager
Appendix 2.2 How to Use SuperDVR ................................................................ 90
Appendix 2.2.1 Meanings of the indicator lights .................................................................... 90
Appendix 2.2.2 How do the different record modes work? Appendix 2.2.3 How to set recycling record mode on the system Appendix 2.2.4 How to set aut o reboot func tion Appendix 2.2.5 How to quickly setup the schedule record function Appendi x 2.2.6 What are the byte rates for different image qualities from highest to normal? Appendi x 2.2.7 The fram e rate seems t o be lower than what I set Appendix 2.2.8 Why can’t I select more channels to backup?
Appendix 2.3 How to Use Network Function ..................................................... 92
Appendix 2.3.1 How to monitor on the client-side .................................................................. 92
Appendix 2.3.2 Why can’t I download the client-side sof tware? Appendix 2.3.3 Why can’t the server be configured at the client-side?
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Appendix 2.3.4 Why can’t I see the images? ......................................................................... 92
Appendix 2.3.5 What should I do if the Internet speed is quite slow? Appendix 2.3.6 Why can’t I start Webcam server or RPB ser ver ? Appendix 2.3.7 How much hard dr iv e space do the recorded f iles take up?
Appendix 2.4 Other Questions .......................................................................... 94
Appendix 2.4.1 Why doesn’t the computer display work, or why can’t I access Window system? Appendix 2.4.2 Why I can’t find the recorded files?
Appendix 2.4.3 Why is the screen’s display unstable with dithering and water-wave images? Appendix 2.4.4 Why does it delay playing back, and why is it slow to close and open the driver?
Appendix 2.4.5 Why can’t I play back? Appendix 2.4.6 Why do I see some gray blocks on time progress bar area when playing back?
Appendix 2.4.7 Why could I see some old recording sections that weren’t available for play back? Appendi x 2.4.8 Prec autions on c hanging system time Appendix 2.4.9 If system time must be changed, please do follow ing preparations first Appendix 2.4.10 How to use REPAIRDB to repair SuperDVR database Appendix 2.4.11 How to set power options of Microsoft VISTA system
Appendix2 Quick Start for Using ................................................................. 96
Appendix 3.1 Installation Instructions Appendix 3.2 T r ouble shoo tin g
Appendix3.2.1 When opening the SuperDVR program, it says ‘ Can’t find card ’. ............... 97
Appendix 3.2.2 How to setup the web client to monitor from Internet
Appendix3 Function Tree ............................................................................. 99
Appendix 4.1 SuperDVR Function Tree Appendix 4.2 System Configuration Tree Appendix 4.3 IE Client FunctionTree Appendix 4.4 Remote Playback Function Tree
SuperDVR & H.264 Series Cards
User Manual
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SuperDVR & H.264 Series Cards
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User Manual
1.1 Summarization
Thank you for choosing our digital video capt ure car ds. 4 Channel, 8 Channel and 16 Channel cards adopt H.264 compression form at,
and enable a maximum of 16 c hannels re al-time surv eillance in CIF resolution. Our cards are mature and cost-effective products that should be your ideal choices. They enable synchronous audio and video compression and transmission along with their powerful compression rate and network transmission function. They are widely used in banks, intelligent communities, traffic management units, medical systems, educational systems, armed forces and so on.
This manual is suitable for SuperDVR 6.2, which supports QSDT4PCRC, QSDT4PCRP, QSDT8PCRP, and QSPD4116 cards.
In this manual, you will learn how to ins t al l t he hardware and driver (software), and how to setup the systems on this range of products. Please make sure your operations with the products are strictly in accordance with the manual, to maintain the sta bil ity of the digital surveillance systems.
The following are standard functions of these products:
Schedule record mode Users can choose any period in a day to record and set up record modes, i.e. sensor alarm record, motion detection record, manual record, Schedule Record.
Motion detection mode Motion detection areas are adjustable with a maximum 16 areas for each channel. Users can also set motion detection sensitivity for each channel. The system begins to record only when motion is detected is detected on the channel and af ter motion stops it will stop recording af ter a certain time period, which is adjustable by users.
Sensor alarm record mode The system has an external alarm which enables the system to support alarm input and output.
Recycling record mode Users can set recording storage sequence for HDD partitions. The recording storage will automatically switch to the next partition when the current one is full. If all t he parti ti ons ar e fu ll an d recyc lin g rec or d mod e is enabled, the oldest recorded data will be covered by new data. Users can also set HDD minimum storage alarm. Then once the present storage
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1 Introduction

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space is less then the minimum storage and recycling record mode is not enabled, recording will automatically stop.
P.T.Z control function Supports a number of protocols. Users can control multiple speed domes and integrative cameras, including pan, tilt, zoom, focus and iris adjustment for P.T.Z devices. Supports preset points and auto scout.
User management Different users have different rights, user names and passwords, to ensure system security.
Multi-channel display Supports different multi-channel display modes, full screen display and auto dwell display.
Watch dog function The 16 Channel card has watchdog function. In case SuperDVR driver or Windows system is frozen, the watchdog will restart the computer and login to SuperDVR system again automatically.
One PC can contain 1 to 4 cards of the same model, up to a total of 32
channels
Supports 320x240 (NTSC), 352x288 (PAL) standard resolutions.
Im age color is adjustable for each channel, including contrast, brightness,
hue and saturation.
H.264 compression format greatly reduces HDD usage.
Powerful video playback functions, including playing back, pause, stop,
fast-forward, single-fram e play and image captur e.
Supports advanced search mode. Users can search by date/time, camera,
record mode, and random combination of the three methods.
Supports recorded file backup, delete by date/time, camera.
Conveniently extend system functions through software upgrades.
Supports multiple languages, including Chinese (Traditional), English,
German, Spanish, Portuguese and other customized languages.
CPU and storage resource saving by advanced technology
Remote Surveillance and P.T.Z control through LAN, Intranet, and
Internet.
Supports alarm pre-record.
Supports buzzer, email alarm out.
Can greatly decrease fragmented files while using NTFS partiti on.
User-friendly graphical user interface.
SuperDVR & H.264 Series Cards
User Manual
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PC Module
Supports MOST* AGP and PCI-E Video Cards
NVIDIA GeForce 8500GT
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1.2 System Requirements

Our H.264 series car ds s upport video cards on Windows VISTA as long as the computer that the card is installed in supports Vista, and Vista supports the video card being used.

1.2.1 QSDT4PCRC/QSDT4PCRP Card System Requirements
Card
CPU Intel P4 processor 2.0G minimum HDD 100Gb minimum free space RAM 512MB minimum
QSDT4PCRC/QSDT4PCRP
VIDEO CARDS
OS (32 bit) Win2000 /WinXP /VISTA DirectX 9.0
Table1-1 QSDT4PCRC/QSDT4PCRP System Requirements
NOTICE
1. Motherboards listed below which have passed our testing and work well with QSDT4PCRC/QSDT4PCRP:
Intel 865G
GA-945PL-S3E
GA965P-S3
GA-K8V7890-9
GA-8IE2004P
ASUS P5PL2
ASUS P5B-E
2. VGA cards listed below which have passed our testing and work well with QSDT4PCRP:
ATI X1600
ATI X300
NVIDIA GeForce 7300LE
NVIDIA GeForce 7600GS
with 64MB of RAM or more with full Direct Draw support. *Some ne wer PCI-E cards are not yet supported
NOTE: If recorded disk partition’s format is FAT32 and the system has run for a long time, the system will create a lot of data fragments that may result in system running slowly. It’s recommended to run a disk defragmenter every 10 to 30 days. We strongly suggest that you use NTFS format for recording disk partition.
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Card
PC Module
Supports MOST* AGP and PCI-E Video Cards
Motherboard
Video card
ATI HD2400
NVIDIA GeForce 7600
NVIDIA GeForce 7300
ATI HD2400
ATI X300
ATI HD2400
NVIDIA GeForce 7600
NVIDIA GeForce 7300
ATI X300
ATI HD2400
NVIDIA GeForce 7300
ATI X300
ATI HD2400
NVIDIA GeForce 7600
ATI X300
ATI HD2400
NVIDIA GeForce 7600
ATI X300
ATI HD2400
NVIDIA GeForce 7600
ATI X300
ATI X700
Motherboard
Video card
COLORFUL C975X-MVP
ATI HD2400
1.2.2 QSDT8PCRP Card System Requirements
CPU Intel P4 processor 2.0G minimum HDD 200GB minimum free space RAM 512M minimum
SuperDVR & H.264 Series Cards
User Manual
QSDT8PCRP
VIDEO CARDS
OS (32 bit) Win2000/WinXP/VISTA DirectX 9.0
with 64MB of RAM or more with full Direct Draw support. *Some ne wer PCI-E cards are not yet supported
Table1-2 QSDT8PCRP System Requirements
Motherboards and V ideo cards listed below have passed our testing and work well with QSDT8PCRP in Windows XP systems:
COLORFUL C975X-MVP
ASUS P5LD2-X
ASUS P5B
GA-965P-S3
GA-945PL-S3E
ASUS P5L-1394
ASUS P5GD1-VM
Table1-3 Motherboards and Video Cards Supporting XP
Motherboards and Video cards listed below which have passed our testing and work well wit h QSPD4116 in Windows VISTA systems:
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Motherboard
Video card
ATI HD2400
ATI X300
ATI HD2400
ATI X300
ATI HD2400
ATI X300
ATI HD2400
ATI X300
ATI X700
Card
PC Module
Motherboard
Video card
ATI HD2400
NVIDIA GeForce 7600
NVIDIA GeForce 7300
ATI HD2400
ATI X300
ATI HD2400
NVIDIA GeForce 7600
NVIDIA GeForce 7300
ATI X300
ATI HD2400
NVIDIA GeForce 7300
ATI X300
ATI HD2400
NVIDIA GeForce 7600
ATI X300
ATI HD2400
NVIDIA GeForce 7600
ATI X300
ATI HD2400
NVIDIA GeForce 7600
SuperDVR & H.264 Series Cards
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ASUS P5LD2-X GA-965P-S3 ASUS P5L-1394
ASUS P5GD1-VM
Table1-4 Motherboards and Video Cards Support VISTA
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1.2.3 QSPD4116 Card System Requirements
QSPD4116
CPU Intel P4 processor 2.0G minimum HDD 200GB minimum free space RAM 512MB minimum
Supports MOST* AGP and PCI-E Video Cards
VIDEO CARDS
OS (32 bit) Windows 2000/WinXP/VISTA DirectX 9.0
with 128MB of RAM or more with full Direct Draw support. *Some ne wer PCI-E cards are not yet supported
Table1-5 QSPD4116 System Requirements
Motherboards and Video cards listed below which have passed our testing and work well wit h QSPD4116 in Windows XP system:
COLORFUL C975X-MVP
ASUS P5LD2-X
ASUS P5B
GA-965P-S3
GA-945PL-S3E
ASUS P5L-1394
ASUS P5GD1-VM
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Motherboard
Video card
ATI X300
ATI X700
Motherboard
Video card
COLORFUL C975X-MVP
ATI HD2400
ATI HD2400
ATI X300
ATI HD2400
ATI X300
ATI HD2400
ATI X300
ATI HD2400
ATI X300
ATI X700
Table1-6 Motherboards and Video Cards Supporting XP
SuperDVR & H.264 Series Cards
Motherboards and Video cards listed below which have passed our testing and work well wit h QSPD4116 in Windows VISTA system:
ASUS P5LD2-X GA-965P-S3 ASUS P5L-1394
ASUS P5GD1-VM
User Manual
Table1-7 Motherboards and Video Cards Supporting VISTA
1.3 System Specifications
Format: PAL/NTSC.
Resolution: 320x240 (NTSC), 352x288 (PAL).
Maximum Frame rate per channel: 25 fps (PAL), 30 ftp (NTSC). Screen
set: resolution 1024×768, color quality 16 bits or 32 bits.
Compression code rate: 50kbps – 1.2Mbps.
Data format: H.264.
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Pin Port
Definition
Interpret
1PIN
5V
Power Source (5V)
2PIN
ALARM_COM
Alarm COM
3PIN
ALARM_NC
Alarm Normal Close
4PIN
ALARM_IN1
Alarm Input 1
5PIN
ALARM_NO
Alarm Normal Open
6PIN
ALARM_IN2
Alarm Input 2
7PIN
GND
Ground
8PIN
ALARM_IN3
Alarm Input 3
9PIN
GND
Ground
10PIN
ALARM_IN4
Alarm Input 4
User Manual
2.1 Video Capture Card Hardware
2.1.1 QSDT4PCRC Card Hardware
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2 Hardware Installation
Figure2-1 QSDT4PCRC Video Capture Card
Table2-1 QSDT4PCRC Card Pins
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PIN1
AUDIO-1
PIN2
GND
PIN3
AUDIO-2
PIN4
GND
PIN5
AUDIO-3
PIN6
GND
PIN7
AUDIO-4
PIN8
GND
J5
E 1 2 3 4
6
7
2.1.2 QSDT4PCRP Card Hardware
SuperDVR & H.264 Series Cards
User Manual
Figure2-2 QSDT4PCRP Video Capture Card
GiL-G-8P-S3T2-
5
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Figure2-3 Definition of Audio Connector’s Pins
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Figure2-4 QSDT4PCRP Video Capture Card
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PIN1
VIDEO-1
PIN9
GND
PIN2
GND
PIN10
AUDIO-1
PIN3
VIDEO-2
PIN11
AUDIO-2
PIN4
GND
PIN12
AUDIO-3
PIN5
VIDEO-3
PIN13
AUDIO-4
PIN6
GND
PIN14
NULL
PIN7
VIDEO-4
PIN15
GND
PIN8
GND
SuperDVR & H.264 Series Cards
User Manual
Figure2-5 Definition of Audio and Video Connector’s Pins
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When there are multiple QSDT4PCRP cards connected together, please connect the lines as in the following figure:
Figure2-6 Multi-Card Connection
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2.1.3 QSDT8PCRP Card Hardware
Figure2-7 QSDT8PCRP Video Capture Card
SuperDVR & H.264 Series Cards
User Manual
Figure2-8 Definition of Audio and Video Connector’s Pins
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PIN1 VIDEO-1 PIN9 GND
PIN2 GND PIN10 AUDIO-1 PIN3 VIDEO-2 PIN11 AUDIO-2 PIN4 GND PIN12 AUDIO-3
PIN5 VIDEO-3 PIN13 AUDIO-4 PIN6 GND PIN14 NULL
PIN7 VIDEO-4 PIN15 GND
PIN8 GND
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Data Line
Video Line 9-16
Video Line 1-8
Data Line
Motherboard
Accessorial board
Call Monitor
Audio Line 1-16
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When there are multiple QSDT8PCRP cards connected together, please connect the line as in the following figure:
Figure2-9 Multi-Card Connection
2.1.4 QSPD4116 Card Hardware
The Call Monitor interface is used to connect the spot monitor.
Figure2-10 QSPD4116 Video Capture Card
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P2
DFD202-F -26-R-T
1 2 3 4 5 6 7 8 9
10 11 12 13 14 15 16 17 18
19 20 21 22 23 24 25 26
28
27
PIN1
AUDIO2
PIN11
AUDIO3
PIN2
AUDIO4
PIN12
AUDIO5
PIN3
AUDIO6
PIN13
AUDIO7
PIN5
AUDIO10
PIN15
AUDIO11
PIN6
AUDIO12
PIN16
AUDIO13
/
PIN9
AUDIO16
PIN10
AUDIO1
PIN26
J1
GiL-G-8P-S3T2-E
1 2 3 4 5 6 7 8
J2
GiL-G-8P-S3T2-E
1 2 3 4 5 6 7 8
PIN1
VIN-1
PIN2
GND
PIN1
VIN-5
PIN2
GND
PIN3
VIN-2
PIN4
GND
PIN3
VIN-6
PIN4
GND
PIN5
VIN-3
PIN6
GND
PIN5
VIN-7
PIN6
GND
PIN7
VIN-4
PIN8
GND
PIN7
VIN-8
PIN8
GND
PIN4 AUDIO8 PIN14 AUDIO9
PIN7 AUDIO14 PIN17 PIN8 AUDIO15
Figure2-11 Audio Connector and Pins Definition
SuperDVR & H.264 Series Cards
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GND
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Figure2-12 Video Pins Definition
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2.1.5 Alarm Board Hardware
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Connect J2 to PC serial port and you can use alarm board on SuperDVR system.
2.1.6 Connect Audio Signal
For QSDT4PCRP, connect the audio input device to the microphone connector on the motherboard.
Before installing the Video Capture Card hardware in PCI port of the motherboard, make sure you’ve installed Microsoft DirectX 9.0 or later. Then turn on the computer, the system will display ‘Found new hardware’.
Insert the CD that contains H.264 series capture card driver into the CD tray, and run Setup.exe program to install the driver. The default installation path is ‘C:\Program Files\SuperDVR’.
Figure2-13 Alarm Board
Figure2-14 Pins Definition of Alarm Board
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NOTICE: If you get the error message “Can’t find card” when
SuperDVR & H.264 Series Cards
running the SuperDVR software, try restarting the computer.
2.2 Install Video Capture Card Driver
STEP1 Run Setup.exe, and the installation interface appears as shown
below:
User Manual
Figure2-15 H.264 Series Video Capture Card Installation Interface
Figure2-16 Welcome Page
STEP2 Select video system, in the US we use NTSC format, click “next”
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STEP3 Install driver fir st.
STEP4 After this process, it begins to install the application package
SuperDVR, as shown below:
Figure2-17 Select Video Format
Figure2-18 Rate of Progress of Driver Installation
Figure2-19 Select Installation Folder
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