Qnap TS-431K, TS-131K, TS-231K User Manual
TS-x31K
TS-131K
TS-231K
TS-431K
User Guide
Document Version: 2
30/03/2020
TS-x31K User Guide
Contents
1. Preface
About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3
2. Product Overview
About the TS-x31K....................................................................................................................................... 4
Hardware Specifications............................................................................................................................... 4
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................6
Rear Panel................................................................................................................................................8
Drive Numbering.....................................................................................................................................10
Package Contents.......................................................................................................................................11
Installation Requirements........................................................................................................................... 12
Setting Up the NAS.....................................................................................................................................12
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 13
Drive Installation.....................................................................................................................................13
Expansion Unit Installation..................................................................................................................... 19
QTS Installation.......................................................................................................................................... 21
Installing QTS Using Qfinder Pro........................................................................................................... 21
Installing QTS Using the Cloud Key....................................................................................................... 22
4. Basic Operations
Power Button.............................................................................................................................................. 25
Reset Button............................................................................................................................................... 25
LEDs........................................................................................................................................................... 26
USB One Touch Copy Button..................................................................................................................... 27
Audio Alert.................................................................................................................................................. 27
5. Troubleshooting
Hot-swapping Failed Drives........................................................................................................................29
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 29
Recovering Unintentionally Removed Healthy Drives................................................................................ 30
Support and Other Resources.................................................................................................................... 30
6. Glossary
CloudKey.................................................................................................................................................... 31
myQNAPcloud Link.....................................................................................................................................31
myQNAPcloud............................................................................................................................................ 31
myQNAPcloud ID........................................................................................................................................31
Qfinder Pro................................................................................................................................................. 31
QTS.............................................................................................................................................................31
7. Notices
Limited Warranty.........................................................................................................................................32
Disclaimer................................................................................................................................................... 32
GNU Public License....................................................................................................................................32
CE Notice....................................................................................................................................................40
1
FCC Notice................................................................................................................................................. 40
VCCI Notice................................................................................................................................................ 41
BSMI Notice................................................................................................................................................41
SJ/T 11364-2006.........................................................................................................................................41
2
TS-x31K User Guide
1. Preface
About This Guide
This guide provides information on the QNAP TS-x31K NAS and step-by-step instructions on installing the
hardware. It also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
Preface 3
TS-x31K User Guide
2. Product Overview
This chapter provides basic information about the QNAP TS-x31K NAS.
About the TS-x31K
The TS-x31K is powered by Annapurna Labs Alpine AL-214 ARMv7 processors for multi-tasking. The TSx31K ensures data security and performance with built-in AES 256-bit encryption engines. It features a USB
One Touch Copy port for quick and convenient backup and data transfer. The TS-x31K is available in 1-drive
bay, 2-drive bay, and 4-drive bay models that support SATA 6 Gbps data transfer. The TS-x31K series NAS
with the exception of the 1-drive bay model, offers two Gigabit Ethernet ports (two GbE RJ45 ports) for
optimal throughput and streaming multimedia content while on the move.
Hardware Specifications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAPauthorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Ordering P/N Drive bays Memory Power supply
TS-131K 1 1 GB DDR3 Single
TS-231K 2 1 GB DDR3 Single
TS-431K 4 1 GB DDR3 Single
Component TS-131K TS-231K TS-431K
Processor
CPU Annapurnalabs Labs Alpine AL-214 ARMv7
Frequency 4-core 1.7 GHz
Architecture ARM 32-bit
Encryption engine AES-256
Memory
Pre-installed memory 1 GB RAM: 1GB DDR3
Note
This memory is not expandable.
Maximum memory 1 GB RAM: 1GB
Flash memory 512 MB (Dual boot OS protection)
Storage
Drive bays 1 x 3.5-inch SATA 6
Gbps
2 x 3.5-inch SATA 6 Gbps 4 x 3.5-inch SATA 6 Gbps
Product Overview 4
Component TS-131K TS-231K TS-431K
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
2.5-inch bays:
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
SSD cache acceleration
support
• 3.5-inch drive bays:1 • 3.5-inch drive bays:1
to 2
Hot-swapping Supported
Network
Gigabit Ethernet ports 1 x GbE RJ45 2 x GbE RJ45
External I/O Ports & Expansion Slots
USB ports Front panel:
1 x USB 3.2 Gen 1 (5 Gbps)
TS-x31K User Guide
• 3.5-inch drive bays:1
to 4
Note
This USB port supports One Touch Copy.
Rear panel:
2 x USB 3.2 Gen 1 (5 Gbps)
Interface
Buttons • Power
• Reset
• USB One Touch Copy
Dimensions
Form factor Tower
Dimensions (H x W x D) 169 x 73 x 219 mm
6.65 x 2.87 x 8.62 in
169 x 102 x 219 mm
6.65 x 4.02 x 8.62 in
169 x 160 x 219 mm
6.65 x 6.3 x 8.62 in
Net weight 1.04 kg (2.29 lb) 1.28 kg (2.82 lb) 3 kg (6.61 lbs)
Others
Power supply unit 36W, 100-240V DC,
50/60 Hz
60W, 100-240V DC,
50/60 Hz
90W, 100-240V DC,
50/60 Hz
Warning
To reduce the risk of fire or electric shock, ensure that you
only connect the power cord to a properly grounded electrical
outlet.
Product Overview 5
Component TS-131K TS-231K TS-431K
System battery CR2032 lithium battery (3V, 225 mAh)
Warning
To avoid potential battery explosion, causing injury or damage
to components, ensure that you replace the existing battery
with a battery of the same type.
Important
Dispose of used batteries according to local regulations or the
instructions of the battery manufacturer.
Sound level 16.0 db(A) 22.1 db(A) 23.2 db(A)
Note
The sound level was tested at a bystander position, which is
within one meter of the NAS. The test NAS operated at low
speed with the maximum number of drives installed.
TS-x31K User Guide
Fans System: 1 x 50mm, 12V
DC smart fan
Warning
To avoid potential injury or damage to components, do not
touch the fans while the NAS is connected to a power source.
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
System: 1 x 70mm, 12V
DC smart fan
Components
Front Panel
System: 1 x 120 mm,
12V DC smart fan
TS-131K
Product Overview 6
TS-x31K User Guide
No. Component No. Component
1 Status LED 5 Power button
2 LAN LED 6 USB One Touch Copy button
3 USB LED 7 USB 3.2 Gen 1 One Touch Copy Type-A port
4 Drive LED - -
TS-231K
No. Component No. Component
1 Status LED 5 Drive 2 LED
2 LAN LED 6 Power button
3 USB LED 7 USB One Touch Copy button
4 Drive 1 LED 8 USB 3.2 Gen 1 One Touch Copy Type-A port
Product Overview 7
TS-431K
TS-x31K User Guide
No. Component No. Component
1 Status LED 6 Drive 3 LED
2 LAN LED 7 Drive 4 LED
3 USB LED 8 Power button
4 Drive 1 LED 9 USB One Touch Copy button
5 Drive 2 LED 10 USB 3.2 Gen 1 One Touch Copy Type-A port
Rear Panel
TS-131K
Product Overview 8
No. Component No. Component
1 Reset button 4 USB 3.2 Gen 1 Type-A ports
2 Gigabit Ethernet Port (RJ45) 5 Power input
3 Gigabit Ethernet LEDs 6 Kensington security slot
TS-x31K User Guide
TS-231K, TS-431K
No. Component No. Component
1 Reset button 5 USB 3.2 Gen 1 Type-A ports
2 Gigabit Ethernet Port 1 (RJ45) 6 Power input
3 Gigabit Ethernet Port 2 (RJ45) 7 Kensington security slot
4 Gigabit Ethernet LEDs - -
Product Overview 9
Drive Numbering
TS-x31K User Guide
TS-131K
TS-231K
Product Overview 10
TS-431K
TS-x31K User Guide
Package Contents
Item Quantity
TS-x31K 1
AC power adapter 1
Power cord 1
Ethernet cable 1 x 1GbE (Cat 5e)
Screws for 3.5-inch drives • TS-131K:4
• TS-231K:8
• TS-431K:16
Screws for 2.5-inch drives • TS-131K:3
• TS-231K:6
• TS-431K:12
Quick Installation Guide (QIG) 1
Product Overview 11
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct NAS ventilation or apply
pressure to the NAS or power cord
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
TS-x31K User Guide
• Flat head screwdriver
• Anti-static wrist strap
Setting Up the NAS
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the drives.
For details, see the following topics:
• Installing 3.5-inch Hard Drives on 3.5-inch Trays
• Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
3. Connect the NAS to the network.
4. Optional: Connect USB expansion units.
For details, see Connecting USB Expansion Units.
5. Connect the power cord and all applicable cables.
6. Power on the NAS.
For details, see Front Panel.
7. Install QTS.
For details, see QTS Installation.
Product Overview 12
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