QNAP Turbo NAS
Software User Manual
(Version: 4.0)
This manual is applicable to the following Turbo NAS models: TS-110, TS-112, TS-119P II, TS-120, TS-121, TS-210, TS-212, TS-219P II, TS-220, TS-221, TS-259 Pro+, TS-269L, TS-410, TS-410U, TS-412, TS-412U, TS-419P II, TS-419U II, TS-420, TS-420U, TS-421, TS-421U, TS-459 Pro II, TS-459 Pro+, TS-469 Pro, TS-469L, TS-509 Pro, TS-569L, TS-669L, TS-809 Pro, TS-869L, SS-439 Pro and SS-839 Pro.
For user manuals of other Turbo NAS models and firmware versions, please visit http://docs.qnap.com
© 2013 QNAP Systems, Inc. All Rights Reserved.
Table of Contents
1. Notice................................................................................................................ |
5 |
|
1.1.............................................................................................................. |
Legal Notice and Disclaimer |
6 |
1.2.............................................................................................................. |
Regulatory Notice |
8 |
1..............................................................................................................3 |
Symbols in this Document |
12 |
1.4............................................................................................................. |
Safety Information and Precautions |
13 |
2. Getting................................................................................................................Started |
14 |
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2.1.............................................................................................................Hardware Installation |
15 |
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2.1................................................................................................................................ |
1 |
Hard Disk Drive Compatibility List |
16 |
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2.1................................................................................................................................ |
2 |
Checking System Status |
17 |
2.2.............................................................................................................Software Installation |
21 |
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2.2................................................................................................................................ |
1 |
Online Installation |
22 |
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2.2................................................................................................................................ |
2 |
Cloud Installation |
35 |
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2.2................................................................................................................................ |
3 |
CD Installation |
44 |
2.3.............................................................................................................Getting Utilities |
45 |
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2.4............................................................................................................. |
Connecting to NAS Shared Folders |
48 |
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2.4................................................................................................................................ |
1 |
Connecting to NAS shared folders in Windows |
49 |
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2.4................................................................................................................................ |
2 |
Connecting to NAS shared folders in Mac or Linux |
54 |
2.5.............................................................................................................Connecting to NAS by Web Browser |
60 |
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2.6............................................................................................................. |
Migrating from Old NAS |
62 |
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3. QTS................................................................................................................Basics and Desktop |
65 |
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3..............................................................................................................1 |
Introducing QTS |
66 |
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3..............................................................................................................2 |
Using QTS Desktop |
70 |
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4. System................................................................................................................Settings |
86 |
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4..............................................................................................................1 |
General Settings |
87 |
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4..............................................................................................................2 |
Storage Manager |
95 |
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4.2................................................................................................................................ |
1 |
Volume Management |
96 |
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4...2.............................................................................................................................. |
2 |
RAID Management |
100 |
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4...2...................... |
3 |
Hard Disk S.M.....A...R...............................................................................................T |
123 |
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4...2.............................................................................................................................. |
4 |
Encrypted File System |
124 |
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4...2.............................................................................................................................. |
5 iSCSI |
135 |
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4...2...5..................................................................................................................1 Portal Management |
136 |
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4...2...5..................................................................................................................2 Target Management |
144 |
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170 |
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4...2...5..................................................................................................................3 Advanced ACL |
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173 |
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4...2...5..................................................................................................................4 LUN Backup |
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4...2.............................................................................................................................. |
6 |
Virtual Disk |
200 |
4..............................................................................................................3 |
Network |
205 |
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4..............................................................................................................4 |
Security |
229 |
2
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4..............................................................................................................5 |
Hardware |
232 |
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4..............................................................................................................6 |
Power |
238 |
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4..............................................................................................................7 |
Notification |
243 |
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4..............................................................................................................8 |
Firmware Update |
246 |
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4..............................................................................................................9 |
Backup/Restore |
250 |
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4..............................................................................................................10 External Device |
252 |
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4.....10............................................................................................................................1 External Storage |
253 |
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4.....10............................................................................................................................2 USB Printer |
261 |
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4.....10...................................................................................................................2 1 Setting up Printer Connection in Windows 7 |
265 |
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4.....10...................................................................................................................2 2 Setting up Printer Connection in Windows XP |
270 |
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272 |
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4.....10....................................................................2 3 Setting up Printer Connection in Mac OS 10...............................................6 |
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275 |
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4.....10....................................................................2 4 Setting up Printer Connection in Mac OS 10...............................................5 |
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280 |
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4.....10....................................................................2 5 Setting up Printer Connection in Mac OS 10...............................................4 |
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284 |
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4.....10.............................................................................2 6 Setting up Printer Connection in Linux (Ubuntu 10......................................10) |
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4.....10............................................................................................................................3 UPS |
289 |
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4..............................................................................................................11 System Status |
295 |
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4..............................................................................................................12 System Logs |
302 |
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5................................................................................................................. |
Privilege Settings |
308 |
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5..............................................................................................................1 |
Users |
309 |
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5..............................................................................................................2 |
User Groups |
325 |
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5..............................................................................................................3 |
Shared Folders |
327 |
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5..............................................................................................................4 |
Quota |
363 |
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5..............................................................................................................5 |
Domain Security |
365 |
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5...5..............................................................................................................................1 Joining NAS to Active Directory (Windows Server 2003/2008) |
367 |
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5...5..............................................................................................................................2 Connecting NAS to an LDAP Directory |
378 |
6.................................................................................................................Network Services |
384 |
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6..............................................................................................................1 |
Win/Mac/NFS |
385 |
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6..............................................................................................................2 |
FTP |
393 |
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6..............................................................................................................3 |
Telnet/SSH |
396 |
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6..............................................................................................................4 |
SNMP Settings |
397 |
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6..............................................................................................................5 |
Service Discovery |
399 |
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6..............................................................................................................6 |
Network Recycle Bin |
401 |
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6..............................................................................................................7 |
Qsync |
403 |
7................................................................................................................. |
Applications |
426 |
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7..............................................................................................................1 |
Station Manager |
427 |
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7..............................................................................................................2 iTunes Server |
435 |
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7..............................................................................................................3 |
DLNA Media Server |
437 |
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7..............................................................................................................4 |
Media Library |
439 |
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7..............................................................................................................5 |
Web Server |
444 |
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7...5..............................................................................................................................1 Virtual Host |
465 |
3
7..............................................................................................................6 |
LDAP Server |
469 |
7..............................................................................................................7 |
VPN Service |
473 |
7..............................................................................................................8 |
MySQL Server |
489 |
7..............................................................................................................9 |
Syslog Server |
491 |
7..............................................................................................................10 Antivirus |
498 |
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7..............................................................................................................11 RADIUS Server |
509 |
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7..............................................................................................................12 TFTP Server |
513 |
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8.................................................................................................................QNAP Applications |
515 |
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8..............................................................................................................1 |
Backup Station |
516 |
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8...1..............................................................................................................................1 Backup Server |
517 |
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8...1..............................................................................................................................2 Remote Replication |
526 |
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8...1..............................................................................................................................3 Cloud Backup |
550 |
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8...1..............................................................................................................................4 External Backup |
557 |
8..............................................................................................................2 myQNAPcloud Service |
576 |
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8..............................................................................................................3 |
File Station |
599 |
8..............................................................................................................4 |
Photo Station |
623 |
8..............................................................................................................5 |
Music Station |
638 |
8..............................................................................................................6 |
Multimedia Station |
644 |
8..............................................................................................................7 |
Download Station |
672 |
8..............................................................................................................8 |
HD Station |
691 |
8..............................................................................................................9 |
Surveillance Station Pro |
713 |
8..............................................................................................................10 App Center |
723 |
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9.................................................................................................................Use the LCD Panel |
731 |
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10................................................................................................................GNU GENERAL PUBLIC LICENSE |
737 |
4
1. Notice
Legal Notice and Disclaimer 6 Regulatory Notice 8 Symbols in this Document 12
Safety Information and Precautions 13
5
1.1 Legal Notice and Disclaimer
Thank you for choosing QNAP products! This user manual provides detailed instructions of using the Turbo NAS (network-attached storage). Please read carefully and start to enjoy the powerful functions of the Turbo NAS!
The Turbo NAS is hereafter referred to as the NAS.
This manual provides the description of all the functions of the Turbo NAS. The product you purchased may not support certain functions dedicated to specific models.
Legal Notices
All the features, functionality, and other product specifications are subject to change without prior notice or obligation. Information contained herein is subject to change without notice.
QNAP and the QNAP logo are trademarks of QNAP Systems, Inc. All other brands and product names referred to are trademarks of their respective holders.
Further, the ® or ™ symbols are not used in the text.
Disclaimer
Information in this document is provided in connection with QNAP® products. No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP Assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
QNAP products are not intended for use in medical, life saving, life sustaining, critical control or safety systems, or in nuclear facility applications.
In no event shall QNAP Systems, Inc. (QNAP) liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its accompanying software, or its documentation. QNAP makes no warranty or representation, expressed, implied, or statutory, with respect to its
6
products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. QNAP reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity.
Back up the system periodically to avoid any potential data loss. QNAP disclaims any responsibility of all sorts of data loss or recovery.
Should you return any components of the NAS package for refund or maintenance, make sure they are carefully packed for shipping. Any form of damages due to improper packaging will not be compensated.
QNAP, QNAP logo, QTS, myQNAPcloud and VioStor are trademarks or registered trademarks of QNAP Systems, Inc. or its subsidiaries. Other names and brands may be claimed as the property of others.
7
1.2 Regulatory Notice
FCC Notice
QNAP NAS comply with different FCC compliance classes. Please refer the Appendix for details. Once the class of the device is determined, refer to the following corresponding statement.
=================================================================
FCC Class A Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.This device may not cause harmful interference.
2.This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.
Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
FCC Class B Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.This device may not cause harmful interference.
2.This device must accept any interference received, including interference that may cause undesired operation.
8
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
Modifications: Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
9
CE NOTICE
QNAP Turbo NAS models comply with different CE compliance classes. Please refer to the table below for details.
NAS Models |
FCC |
CE |
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TS-EC1679U-RP |
Class A |
Class A |
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TS-EC1279U-RP |
Class A |
Class A |
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TS-EC879U-RP |
Class A |
Class A |
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TS-1679U-RP |
Class A |
Class A |
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TS-1279U-RP |
Class A |
Class A |
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TS-879U-RP |
Class A |
Class A |
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TS-1270U-RP |
Class A |
Class A |
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TS-879U-RP |
Class A |
Class A |
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TS-1269U-RP |
Class A |
Class A |
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TS-869U-RP |
Class A |
Class A |
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TS-469U-RP/SP |
Class A |
Class A |
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TS-419U II |
Class A |
Class A |
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TS-412U |
Class A |
Class A |
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TS-420U |
Class A |
Class A |
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TS-421U |
Class A |
Class A |
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TS-1079 Pro |
Class A |
Class A |
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TS-879 Pro |
Class A |
Class A |
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TS-869 Pro |
Class B |
Class B |
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TS-669 Pro |
Class B |
Class B |
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TS-569 Pro |
Class B |
Class B |
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TS-469 Pro |
Class B |
Class B |
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TS-269 Pro |
Class B |
Class B |
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10
TS-869L |
Class B |
Class B |
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TS-669L |
Class B |
Class B |
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TS-569L |
Class B |
Class B |
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TS-469L |
Class B |
Class B |
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TS-269L |
Class B |
Class B |
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TS-419P II |
Class B |
Class B |
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TS-219P II |
Class B |
Class B |
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TS-119P II |
Class B |
Class B |
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TS-412 |
Class B |
Class B |
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TS-212 |
Class B |
Class B |
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TS-112 |
Class B |
Class B |
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TS-120 |
Class B |
Class B |
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TS-220 |
Class B |
Class B |
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TS-420 |
Class B |
Class B |
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TS-121 |
Class B |
Class B |
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TS-221 |
Class B |
Class B |
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TS-421 |
Class B |
Class B |
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11
1.3 Symbols in this Document
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This icon indicates the instructions must be strictly followed. |
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Warning |
Failure to do so could result in injury to human body or death. |
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This icon indicates the action may lead to disk clearance or |
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Caution |
loss OR failure to follow the instructions could result in data |
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damage, disk damage, or product damage. |
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This icon indicates the information provided is important or |
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Important |
related to legal regulations. |
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12
1.4 Safety Information and Precautions
1.The NAS can operate normally in the temperature of 0ºC–40ºC and relative humidity of 0%–95%. Please make sure the environment is well-ventilated.
2.The power cord and devices connected to the NAS must provide correct supply voltage (100W, 90–264V).
3.Do not place the NAS in direct sunlight or near chemicals. Make sure the temperature and humidity of the environment are in optimized level.
4.Unplug the power cord and all the connected cables before cleaning. Wipe the NAS with a dry towel. Do not use chemical or aerosol to clean the NAS.
5.Do not place any objects on the NAS during normal system operations and to avoid overheat.
6.Use the flat head screws in the product package to lock the hard disk drives in the NAS when installing the hard drives for proper operation.
7.Do not place the NAS near any liquid.
8.Do not place the NAS on any uneven surface to avoid falling off and damage.
9.Make sure the voltage is correct in your location when using the NAS. If unsure, please contact the distributor or the local power supply company.
10.Do not place any object on the power cord.
11.Do not attempt to repair the NAS in any occasions. Improper disassembly of the product may expose you to electric shock or other risks. For any enquiries, please contact the distributor.
12.The chassis (also known as rack mount) NAS models should only be installed in the server room and maintained by the authorized server manager or IT administrator. The server room is locked by key or keycard access and only certified staff is allowed to enter the server room.
Warning:
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
Do NOT touch the fan inside the system to avoid serious injuries.
13
2. Getting Started
New NAS users are advised to follow the steps below one by one to complete their NAS installation. For users who already own a QNAP NAS and would like to move the data to a new QNAP NAS, please refer to Migrating from Old NAS 62 for detailed instructions.
For New NAS Users:
Hardware Installation 15
Software Installation 21
Getting Utilities 45
Connecting to the Shared Folders 48
Connecting to the NAS by Web Browser 60
For Existing NAS Users:
Migrating from Old NAS 62
14
2.1 Hardware Installation
After unpacking the NAS from the package, please first follow the instructions below to install your hardware:
1.Install the hard drives. Please also make sure that the hard drives (HDDs) that you use are compatible with the NAS. Go to the Hard Disk Drive Compatibility List 16 section for more details.
2.Connect the QNAP NAS to the same network as your PC and power it on. During your installation process, please pay attention to LEDs and alarm buzzers to make sure that the NAS functions properly. Go to the Checking System Status 17 section for details.
Note: The steps above are also illustrated in the Quick Installation Guide (QIG) that can be found in the product package or QNAP website (http://start.qnap.com).
15
2.1.1 Hard Disk Drive Compatibility List
Hard Disk Drive Compatibility List
This product works with 2.5-inch and 3.5-inch SATA hard disk drives and/or solid-state drives (SSD) from major hard drive brands. For the compatible hard disks, please check the compatibility list on QNAP website (http://www.qnap.com/compatibility).
Important: QNAP disclaims any responsibility for product damage/malfunction or data loss/recovery due to misuse or improper installation of hard disks in any occasions for any reasons.
Caution: Note that if you install a hard drive (new or used) which has never been installed on the NAS before, the hard drive will be formatted and partitioned automatically and all the disk data will be cleared.
16
2.1.2 Checking System Status
LED Display & System Status Overview
LED |
Colour |
LED Status |
Description |
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1)The hard disk drive on the NAS is being |
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formatted. |
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2)The NAS is being initialized. |
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Flashes green and |
3)The system firmware is being updated. |
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red alternately every |
4)RAID rebuilding is in process. |
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0.5 sec |
5)Online RAID capacity expansion is in |
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process. |
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6)Online RAID level migration is in |
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process. |
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1)The hard disk drive is invalid. |
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2)The disk volume has reached its full |
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capacity. |
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3)The disk volume is going to be full. |
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4)The system fan is out of function (TS- |
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119 does not support smart fan). |
System |
Red/ |
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5)An error occurs when accessing (read/ |
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Status |
Green |
Red |
write) the disk data. |
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6)A bad sector is detected on the hard |
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disk drive. |
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7)The NAS is in degraded read-only mode |
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(2 member hard drives fail in a RAID 5 |
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or RAID 6 configuration, the disk data |
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can still be read). |
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8)(Hardware self-test error). |
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Flashes red every |
The NAS is in degraded mode (one |
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member hard drive fails in RAID 1, RAID 5 |
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0.5 sec |
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or RAID 6 configuration). |
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Flashes green every |
1)The NAS is starting up. |
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2)The NAS is not configured. |
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0.5 sec |
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3)The hard disk drive is not formatted. |
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Green |
The NAS is ready. |
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17
LED |
Colour |
LED Status |
Description |
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Off |
All the hard disk drives on the NAS are in |
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standby mode. |
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The disk data is being accessed from the |
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LAN |
Orange |
Orange |
network and a read/write error occurs |
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during the process. |
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Flashes orange |
The NAS is connected to the network. |
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Green |
The 10GbE network expansion card is |
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10 |
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installed. |
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Green |
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GbE* |
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Off |
No 10GbE network expansion card is |
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installed. |
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Flashes red |
The NAS is being accessed from the |
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network. |
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Red/ |
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HDD |
Red |
A hard drive read/write error occurs. |
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Green |
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Flashes green |
The disk data is being accessed. |
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Green |
The hard drive can be accessed. |
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1)A USB device (connected to front USB |
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port) is being detected. |
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2)A USB device (connected to front USB |
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Flashes blue every |
port) is being removed from the NAS. |
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0.5 sec |
3)The USB device (connected to the |
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front USB port) is being accessed. |
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4)The data is being copied to or from the |
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USB |
Blue |
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external USB or eSATA device. |
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Blue |
A front USB device is detected (after the |
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device is mounted). |
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1)No USB device is detected. |
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Off |
2)The NAS has finished copying the data |
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to or from the USB device connected to |
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the front USB port of the NAS. |
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eSATA* |
Orange |
Flashes |
The eSATA device is being accessed. |
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|||
* |
Off |
No eSATA device can be detected. |
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*The 10 GbE network expansion function is only supported by the TS-470 Pro, TS-670
18
Pro, TS-870 Pro, TS-870U-RP, TS-879 Pro, TS-1079 Pro, TS-879U-RP, TS-1270U-RP, TS-1279U-RP, TS-EC879U-RP, and TS-EC1279U-RP.
**TS-210, TS-212, TS-219, TS-439U-SP/RP, TS-809 Pro, TS-809U-RP do not support eSATA port.
19
Alarm Buzzer
The alarm buzzer can be disabled in “Control Panel” > “System Settings” > “Hardware” > “Buzzer”.
Beep sound |
No. of Times |
Description |
|
|
|
Short beep |
1 |
1)The NAS is starting up. |
(0.5 sec) |
|
2)The NAS is being shut down (software shutdown). |
|
|
3)The user presses the reset button to reset the |
|
|
NAS. |
|
|
4)The system firmware has been updated. |
|
|
|
Short beep |
3 |
The NAS data cannot be copied to the external |
(0.5 sec) |
|
storage device from the front USB port. |
|
|
|
Short beep |
3, every 5 |
The system fan is out of function (TS-119 does not |
(0.5 sec), long |
min |
support smart fan). |
beep (1.5 sec) |
|
|
|
|
|
Long beep |
2 |
1)The disk volume is going to be full. |
(1.5 sec) |
|
2)The disk volume has reached its full capacity. |
|
|
3)The hard disk drives on the NAS are in degraded |
|
|
mode. |
|
|
4)The user starts hard drive rebuilding. |
|
|
|
|
1 |
1)The NAS is turned off by force shutdown (hardware |
|
|
shutdown). |
|
|
2)The NAS has been turned on and is ready. |
|
|
|
20
2.2 Software Installation
After installing the NAS hardware, proceed to software installation. There are three approaches for software installation:
1.Online Installation 22
2.Cloud Installation 35
3.CD Installation 44
Online installation is available for all home and SOHO models, and cloud installation is only for selected home and SOHO models. CD installation is designed only for SMB models. To verify if your NAS supports cloud installation, please check if there is a sticker on the NAS, as shown in the figure below:
To confirm if your NAS is a home and SOHO model or SMB model, please check the QNAP website (go to http://www.qnap.com/ > Products > Storage.) All home and SOHO users are encouraged to use cloud and online installation. For all problems encountered in the installation process, please contact our technical support department (go to http:// www.qnap.com/ > Support > Customer Service.)
21
2.2.1 Online Installation
Follow the steps in this section to complete online installation for your NAS.
1. Go to http://start.qnap.com and click “Start Now”.
2. Choose the number of HDD bays and the model of your NAS and click “Next”.
22
3.Connect the network and power cables of your NAS, turn on the Turbo NAS and click “Next”.
4. Click the operating system your computer is running on.
23
5.Click “Get Qfinder” to download the QNAP Qfinder utility (For Mac users, please skip to Step 19 31.)
6. Launch the QNAP Qfinder installer from your computer and click “Next”.
24
7.Read the license agreement, check “I accept the terms of the License Agreement,” and click “Next”.
25
8. Click “Next”.
9. Click “Install”.
26
10. Click “Finish”.
11. Launch the QNAP Qfinder from your desktop.
27
12.The Quick Setup Wizard will be launched automatically. Please confirm that the IP address shown up on the dialog window matches the Turbo NAS you are trying to configure (please check the MAC address from the QNAP Qfinder and its corresponding IP address.) Click “Yes” to configure your Turbo NAS.
13. Click “Quick Setup”.
14.Install a hard drive on your Turbo NAS if you have not already done so and click “Detect Again”.
28
15. Confirm the setup details and click “Next”.
16. The wizard will proceed to finish the installation process.
29
17. Click “Finish” to complete the installation process and open the NAS login page.
30