PTZOptics PT-STUDIOPRO User guide

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Page 1

Studio Pro

Live Streaming and Video Conferencing Camera

User Manual

Model No. PT-STUDIOPRO

V1.0

(English)

Please check ptzoptics.com for the most up to date version of this document.

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Table of Contents

Preface .......................................................... 3

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Warning .............................................................................. 3

Warranty ......................................................... 4

Supplied Accessories ............................................... 4

FCC Statement .............................................. 4

NDI®|HX Connection ................................................ 5

Connection Guide .................................................. 6

Dimensional Drawings ............................................... 7

Features ......................................................... 8

IR Remote Controller Guide .......................................... 11

On Screen Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

On Screen Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Network Connection ................................................ 29

Discovering your Network Info .................................. 30

Web UI ........................................................... 32

Maintenance and Troubleshooting ..................................... 53

Camera Maintenance .......................................... 53

Unqualied Applications ....................................... 53

Troubleshooting .............................................. 53

Control ..................................................... 54

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Preface

Congratulations on receiving your new PTZOptics Studio Pro live streaming and video conferencing camera.This manual introduces the function, installation, and operation of the HD camera. Prior to installation and usage, please read the manual thoroughly. Please contact our

Support team if you have any questions or issues with this process.

Precautions

This product can only be used in the specied conditions in order to avoid any damage to the unit

itself.

• Don’t subject the camera to rain or moisture.

• Don’t remove the cover. Removal of the cover may result in an electric shock in addition to voiding the warranty. In case of abnormal operation, contact https://community.ptzoptics.

com/s/.

• Never operate outside of the specied operating temperature range, humidity, or with any other power supply than the one originally provided with the unit.

• Please use a soft dry cloth to clean the unit. If the unit is very dirty, clean it with diluted neutral detergent; do not use any type of solvents, which may damage the surface.

Warning

• Electrical Safety

Installation and operation must be in accordance with national and local electric safety standards. Do not use any power supply other than the one originally supplied with this camera.

• Polarity of Power Supply

The power supply output for this product is 12V DC with a maximum current supply of 2A. Polarity of the power supply plug is critical and is as follows:

• Handling

Ŝ Avoid any stress, vibration, or moisture during transportation, storage, installation,

and operation.

Ŝ Do not expose the camera to any corrosive solid, liquid, or gas to avoid damage to

the cover which is made of a plastic material.

Ŝ Never power the camera on before installation is complete.

• Do not dismantle the camera – PTZOptics is not responsible for any unauthorized

modication or dismantling.

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Warranty

PTZOptics includes a limited parts & labor warranty for all PTZOptics manufactured cameras. The warranty is valid only if PTZOptics receives proper notice of such defects during the warranty period. PTZOptics, at its option, will repair or replace products that prove to be defective. PTZOptics manufacturers its hardware products from parts and components that are new or equivalent to new in accordance with industry standard

practices.

Supplied Accessories

When you unpack your camera, make sure that all the supplied accessories are included:

• Camera 1

• AC Power Supply 1

• IR Remote 1

• Quick Start Guide 1

• AAA Batteries 2

• USB-A to USB-C Screw Locking Cable 1

• LED Panel Light 1

FCC Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. FCC Caution: Any changes or modication

not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Operation is subject to the following two conditions: This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

• Warning - This is a class A product. In a domestic environment, this product may cause radio inter-

ference in which case the user may be required to take adequate measures.

• Remote Control Battery Safety Information - Store batteries in a cool and dry place. Do not throw

away used batteries in the trash. Properly dispose of used batteries through specially approved disposal methods. Remove the batteries if they are not in use for long periods of time. Battery leakage and corrosion can damage the remote control. Do not use old batteries with new batteries.

Do not mix and use di󰀨erent types of batteries: alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium). Do not dispose of batteries in a re. Do not attempt to short-circuit the battery

terminals.

The entire contents of this manual / guide, whose copyright belongs to PTZOptics, may not be cloned, copied, or translated in any way

without the explicit permission of the company. The product specications referred to in this document are for reference only and as

such are subject to updating at any time without prior notice.

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NDI®|HX3 Connection

The NDI®|HX connection allows you to connect and control your camera through any NDI compatible hardware or software on your Local Area Network. Once your camera is setup on a LAN, you can utilize the NDI®|HX3 connection.

NDI® Setup:

1. Download and install the latest NDI®|HX Tools from https://www.ndi.tv/tools.

2. Congure your camera settings from the NDI Cong tab in the camera’s web interface.

3. Select your camera within the NDI®|HX compatible device.

4. Select your camera. The NDI feed will utilize the camera’s device friendly name.

NewTek® NDI®, NDI® & NDI®|HX3 are all registered trademarks by NewTek®. Please note that your NDI License key is non-transferrable.

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Connection Guide

Item Name

1. HDMI Interface

2. Horizontal and Vertical Screen Switch

3. MIC IN Interface

4. Power Indicator

5. DC 12V Power Interface

6. LAN (PoE) Interface

7. USB 3.0 Interface (Type C)

8. USB 2.0 Interface (Does not supply Video)

9. Cold Shoe Tilt Mount

10. LED Light Panel

11. USB C Port

3 4

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Dimensional Drawings

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Features

• Full-featured USB Interface

Full-featured USB Type-C interface, compatible with USB 3.0 and USB 2.0, supports audio, encoding output, and UVC 1.5.

• Precise Focus

Equipped with TOF close-range assisted focusing, combined with advanced focusing algorithms, it can quickly and stably focus regardless of distance.

• 1080P HD Image

Adopts a new generation of Panasonic 1/2.8-inch, 2.07 million e󰀨ective pixel

high-quality HD CMOS sensor, which can achieve high-quality images with a maximum resolution of 1920x1080.

• Easy to Use

Supports Portrait and Landscape screen switching. Suitable for horizontal and vertical screen display screens. USB plug-and-play, simple and fast. The cold shoe mount allows the panel light or an external microphone to be integrated to enrich the scene.

• HDMI 1.4b

Supports HDMI 1.4b, can directly output uncompressed 1080P60 original video.

• 72.5° Wide Lens + 12x Optical Zoom

Adopts 72.5° high quality ultra wide-angle lens, optical zoom up to 12x, and supports 16x digital zoom.

• LED Panel Light

Color adjustment with warm/natural light and dimming range. Can be charged by Studio Pro USB 2.0 port.

• Supports PoE

Supports PoE power control, video and audio only needs one network cable to complete.

• Network Encoding Output

Supports dual network video stream output (rst stream, second stream).

• Multiple Interfaces

Supports HDMI, USB 3.0 and network interface, can output 1080P60 video at the same time.

• Three Power Supply Methods

Supports USB 5V, DC 12V power adapter and PoE power supply.

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Model PT-STUDIOPRO

Type PTZOptics Studio Pro Camera

Video System 1080P@60 / 50 / 30, 1080I@60 / 50, 720P@60 / 50 Sensor 1/2.8", CMOS, E󰀨ective Pixels 2.07M Scanning Mode Progressive Lens f=3.5mm ~ 42.3mm, F1.8 ~ F2.8 Zoom 16X Digital Zoom, 12X Optical Zoom Minimal Illumination 0.5 Lux @ (F1.8, AGC ON) Shutter 1/30s ~ 1/190s White Balance Auto, Indoor, Outdoor, One Push, Manual, VAR Digital Noise Reduction 2D & 3D Digital Noise Reduction Video S/N ≥55dB Horizontal Angle of View 6.9° ~ 72.5° Vertical Angle of View 3.9° ~ 44.8° Horizantal & Vertical Flip Supported Image Freeze Supported LED Color Adjustment with warm.Natural Light and Dimming range Number of Presets 255

Network Features

Operating System Windows 7 / 8.1 / 10 / 11, Mac OS, Linux, Android, Color System / Compression YUY2 / H.264 / MJPEG Video Format YUY2 (ISOC), H.264 AVC, H.264 SVC, MJPEG USB Audio Supported USB Video Protocol UVC 1.1 ~ 1.5 UVC PTZ Support Video Compression H.264 / HEVC/H.265* / MJPEG Video Stream Capable of up to two simultaneous video streams. First Stream Resolution 1920x1080, 1280x720, 640x480, 640x360 Second Stream Resolution 1280x720, 1024x576, 720x576(50Hz support), 720x480(60Hz

support), 720x408, 640x360, 480x270, 320x240, 320x180 Video Bit Rate 32Kbps ~ 102400Kbps Bit Rate Control CBR, VBR Frame Rate 50Hz: 1fps ~ 50fps, 60Hz: 1fps ~ 60fps Audio Compression AAC Audio Bit Rate 96Kbps, 128Kbps, 256Kbps Support Protocols TCP/IP, HTTP, RTSP, RTMP, ONVIF, DHCP, and Multicast.

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Interface

USB Interface USB 3.0: Type C, Supplies Video

USB 2.0: Type A, Only supplies power to 3rd Party Devices HD Output HDMI 1.4b Audio Interface MIC IN: 3.5mm Network Interface 1 x RJ45: 10M/100M, Adaptive Ethernet Port, support PoE Power Jack JEITA type (DC IN 12V) H & V Screen Switch Vertical Screen, Horizontal Screen

Physical Parameter

Input Voltage DC 12V / USB 5V / PoE(802.3af)

Current Consumption 12V 1.0A (Max.) / 5V 1.5A (Max.) Operating Temperature 14F ~ 104F (-10°C ~ 40°C)

Storage Temperature -40F~ 140F (-40°C ~ 60°C)

Power Consumption 6W

Dimensions 5.8 x 4.4 x 3.0 (inches) / 147 x 113 x 77 (mm) Weight 1.54 lbs / 0.7Kg

* HEVC/H.265 is a registered trademark of Access Advance®, LLC

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IR Remote Controller Guide

3. * Button

For multiple functions. Typically used when calling shortcuts.

4 & 13. Set / Clear Preset Buttons

Set Preset: Store a preset position [PRESET] + Numeric button (0-9): Setting a corresponding numeric key preset position. Clear Preset: Erase a preset position. [RESET] + Numeric button (0-9) or; [*] + [#] + [RESET]: Erase all presets

5 & 14. Pan / Tilt Control Buttons

Press the arrow buttons to pan and tilt. Press the [HOME] button to face the camera back to the front. (PTZ Cameras Only)

6. Return Button

Press the [RETURN] button to go back a previous menu within the OSD menu.

1. Standby Button Press this button to enter standby mode. Press it again to enter normal mode.

Note: Power consumption in standby mode is approximately half of the normal mode.

2. Position Buttons To set or call preset position.

7. Zoom Buttons Zoom+: Zoom In (Slow and fast speed). Zoom-: Zoom Out (Slow and fast speed).

8. L / R Set Buttons

Set the Left & Right direction of the remote control. [L/R SET] + [1]: Normal direction [L/R SET] + [2]: Left and right directions will be reversed. Press buttons simultaneously.

9. Focus Buttons

Used for focus adjustment. [AUTO]: Automatically focus image on the center object. [MANUAL]: Allow for manual control of focus. Make adjustments using [FAR] (focus on far object) and [NEAR] (focus on near object).

10. Camera Address Select Buttons

Press the camera select button corresponding to the camera in which you want to operate.

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11. # Button For multiple functions. Typically used when calling shortcuts

12. Multiple Function Buttons Function 1. For setting camera IR address.

• Press 3 keys in sequence to set the camera IR address as follows:

[*] > [#] > [F1]: Address 1 [*] > [#] > [F2]: Address 2 [*] > [#] > [F3]: Address 3 [*] > [#] > [F4]: Address 4

Function 2. Image Freeze function Press [F4] to enable Image Freeze. After enabled, “Freeze” will be displayed in the upper left corner for 5 seconds. To disable Image Freeze, press [F4] again.

15. Menu Settings

Used for adjusting the camera On Screen Display (OSD) settings [MENU]: Open or close the On Screen Display menu

16. Backlight Button

Use to enable or disable backlight compensation.

Note: Only eective in auto exposure

mode. Note: If there is light behind the subject, the subject may appear darker. In this case, use Backlight Compensation to enhance image.

17. P / T RST Button

Perform camera self-calibrate pan and tilt movement. (PTZ Cameras Only)

IR Shortcut Functions:

[*] > [#] >[1]: Display OSD menu in English [*] > [#] > [3]: Display OSD menu in Chinese [*] > [#] > [4]: Show IP address [*] > [#] > [6]: Quickly restore the default settings [*] > [#] > [8]: Show the camera version [*] > [#] > [9]: Quickly set mount mode

(ip / normal)

[*] > [#] > [MANUAL]: Resets IP information to default [#] > [*] > [7]: OnePush White Balance Trigger (Camera must be in OnePush White Balance) [*] > [*] > [AUTO] Performs the “Startup Dance” on repeat [#] > [*] > [4]: Enable Dynamic IP address [#] > [*] > [#] > [1]: Sets IP address to

192.168.100.81 [#] > [*] > [#] > [2]: Sets IP address to

192.168.100.82 [#] > [*] > [#] > [3]: Sets IP address to

192.168.100.83 [#] > [*] > [#] > [4]: Sets IP address to

192.168.100.84 [#] > [*] > [#] > [5]: Sets IP address to

192.168.100.85 [#] > [*] > [#] > [6]: Sets IP address to

192.168.100.86 [#] > [*] > [#] > [7]: Sets IP address to

192.168.100.87 [#] > [*] > [#] > [8]: Sets IP address to

192.168.100.88 [#] > [*] > [#] > [9]: Sets IP address to

192.168.100.89 [#] > [*] > [#] +>[0]: Sets IP address to

192.168.100.80 [#] > [*] > [7]: OnePush White Balance Trigger (Camera must be in OnePush White Balance)

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PTZOptics Serial VISCA & VISCA over IP Command List

Part 1: Camera Issued Commands

ACK / Completion Messages

Command Function Command Packet Comments

ACK

ACK / Completion Messages

Completion

z0 4y FF

(y: Socket No.)

z0 5y FF

(y: Socket No.)

Error Messages Command Function Command Packet Comments

Error Messages

Syntax Error

Command Bu󰀨er Full

Command Canceled

No Socket

Command Not Executable

z0 60 02 FF

z0 60 03 FF

z0 6y 04 FF

(y: Socket No.)

z0 6y 05 FF

(y: Socket No.)

z0 6y 41 FF

(y: Execution command Socket No. Inquiry command: 0)

Returned when the command format is di󰀨erent or

when a command with illegal command parameters is accepted.

Indicates that two sockets are already being used (executing two commands) and the command could not be accepted when received

Returned when a command which is being executed in

a socket specied by the cancel command is canceled.

The completion message for the command is not returned.

Returned when no command is executed in a socket

specied nu the cancel command, or when an invalid Socket No. is specied

Returned when a command cannot be executed due to current conditions. For example: when commands controlling the focus manually are received during auto focus mode.

Returned when the command is accepted.

Returned when the command has been executed.

VISCA over IP control: z = 9 Serial VISCA control: z = Camera Address + 8

Part 2:PTZOptics Command List

Command Function Command Packet Comments

IF Clear Broadcast

CAM_Power

CAM_Zoom

O󰀨

Stop

Tele (Standard)

Wide (Standard)

Tele (Variable)

Wide (Variable)

Direct

8x 01 00 01 FF

8x 01 04 00 02 FF

8x 01 04 00 03 FF

8x 01 04 07 00 FF

8x 01 04 07 02 FF

8x 01 04 07 03 FF

8x 01 04 07 2p FF

8x 01 04 07 3p FF

8x 01 04 47 p q r s FF

I/F Clear

Power On/O󰀨

p = 0 (low) – 7 (high)

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CAM_Focus

CAM_AFSensitivity

CAM_WB

Stop

Far (Standard)

Near (Standard)

Far (Variable)

Near (Variable)

Direct

Auto Focus

Auto / Manual

Snap Focus

Focus Lock

Focus Unlock

High

Low

Auto

Indoor

Outdoor

OnePush

Manual

ColorTemperature (VAR)

OnePush Trigger

Reset

8x 01 04 08 00 FF

8x 01 04 08 02 FF

8x 01 04 08 03 FF

8x 01 04 08 2p FF

8x 01 04 08 3p FF

8x 01 04 48 0p 0q 0r 0s FF

8x 01 04 38 02 FF

8x 01 04 38 03 FF

8x 01 04 38 10 FF

8x 01 04 38 04 FF

8x 0a 04 68 02 FF

8x 0a 04 68 03 FF

8x 01 04 58 01 FF

8x 01 04 58 02 FF

8x 01 04 58 03 FF

8x 01 04 35 00 FF

8x 01 04 35 01 FF

8x 01 04 35 02 FF

8x 01 04 35 03 FF

8x 01 04 35 05 FF

8x 01 04 35 20 FF

8x 01 04 10 05 FF

8x 01 04 03 00 FF

p = 0 (low) – 7 (high)

pqrs: Zoom Position (0x04 0x00 0x00 0x00 = Full Zoom in. 0x00 0x00 0x00 0x00 = Full Zoom out.)

Auto Focus On / O󰀨Manual Focus

Focus image while maintaining manual focus mode.

Prevents any other operation or command from adjusting the current focus state.

AF Sensitivity High / Normal / LowNormal

Normal Auto mode

Indoor mode

Outdoor mode

One Push White Balance mode

Manual control mode

Color Temperature mode

One Push White Balance Trigger

Default Bright position

CAM_RGain

CAM_BGain

CAM_ColorTemp

CAM_RTuning Direct

CAM_BTuning

CAM_AE

Down

Direct

Reset

Down

Direct

Reset

Down

Direct

Full Auto

Manual

Shutter Priority

Iris Priority

Bright

8x 01 04 03 02 FF

8x 01 04 03 03 FF

8x 01 04 43 00 00 0p 0q FF

8x 01 04 04 00 FF

8x 01 04 04 02 FF

8x 01 04 04 03 FF

8x 01 04 44 00 00 0p 0q FF

8x 01 04 20 00 FF

8x 01 04 20 02 FF

8x 01 04 20 03 FF

8x 01 04 20 0p 0q FF

8x 0A 01 12 pq FF

8x 0A 01 13 pq FF

8x 01 04 39 00 FF

8x 01 04 39 03 FF

8x 01 04 39 0A FF

8x 01 04 39 0B FF

8x 01 04 39 0D FF

pq: Red Gain

Manual control of blue gain

pq: Blue Gain

Default ColorTemperature settings

pq: ColorTemperature position: 0x00: 2500K ~ 0x37: 8000K

pq: Red / Blue Tuning position 0x00 (-10) ~ 0x14 (+10)

Automatic Exposure mode

Manual exposure mode

Shutter priority auto exposure mode

Iris priority auto exposure mode

Bright manual exposure mode

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Reset

CAM_Iris

CAM_DRC Direct

CAM_Shutter

CAM_Gain

CAM_Bright

CAM_ExpComp

CAM_NR(2D)Mode

CAM_NR(2D)Level

CAM_NR(3D)Level

CAM_WDRStrength

CAM_Backlight

CAM_Flicker

CAM_ApertureMode (Sharpness)

CAM_Aperture (sharpness)

Down

Direct

Reset

Down

Direct

Reset

Down

Direct

Gain Limit

Reset

Down

Direct

O󰀨

Reset

Down

DIrect

Auto

Manual

Direct

Reset

Down

Direct

O󰀨

Auto

Manual

Reset

Down

Direct

8x 01 04 0B 00 FF

8x 01 04 0B 02 FF

8x 01 04 0B 03 FF

8x 01 04 4B 00 00 0p 0q FF

8x 01 06 01 0E 0E 03 02 FF

8x 01 04 0A 00 FF

8x 01 04 0A 02 FF

8x 01 04 0A 03 FF

8x 01 04 4A 00 00 0p 0q FF

8x 01 04 0C 00 FF

8x 01 04 0C 02 FF

8x 01 04 0C 03 FF

8x 01 04 0C 00 00 0p 0q FF

8x 01 04 2C 0p FF

8x 01 04 0D 00 FF

8x 01 04 0D 02 FF

8x 01 04 0D 03 FF

8x 01 04 0D 00 00 0p 0q FF

8x 01 04 3E 02 FF

8x 01 04 3E 03 FF

8x 01 04 0E 00 FF

8x 01 04 0E 02 FF

8x 01 04 0E 03 FF

8x 01 04 4E 00 00 0p 0q FF

8x 01 04 50 02 FF

8x 01 04 50 03 FF

8x 01 04 53 0p FF

8x 01 04 54 0p FF

8x 01 04 21 00 FF

8x 01 04 21 02 FF

8x 01 04 21 03 FF

8x 01 04 51 00 00 0p 0q FF

8x 01 04 33 02 FF

8x 01 04 33 03 FF

8x 01 04 23 0p FF

8x 01 04 05 02 FF

8x 01 04 05 03 FF

8x 01 04 02 00 FF

8x 01 04 02 02 FF

8x 01 04 02 03 FF

8x 01 04 42 00 00 0p 0q FF

Default Iris position

Iris setting

pq: Iris position

p: 0(low) - 8(high)

Default shutter position

Shutter setting

pq: Shutter position

Gain Setting

pq: Gain Position

p: Gain Position

Default Bright position

Bright setting

pq: Bright position

Exposure Compensation On / O󰀨

Default ExpComp position

ExpComp setting

pq: ExpComp position

ND2D Auto/Manual

p: NR Setting (0: O󰀨, level 1 to 5)

p: NR Setting (0: O󰀨, level 1 to 8)

pq: WDR Level Positon

Backlight Compensation On / O󰀨

p: Flicker settings - (0: O󰀨, 1: 50Hz, 2:

60Hz)

Aperture Control

pq: Aperture Gain

x = Camera Address + 8

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CAM_Picture E󰀨ect

CAM_Memory

Preset_Recall_ Speed Preset Speed

CAM_ImageFreeze Freeze Image

CAM_LR_ Reverse

CAM_PictureFlip

CAM_ColorGain

Pan_TiltDrive

Pan_TiltLimitSet

CAM_Brightness Direct

CAM_Contrast Direct

CAM_Flip

CAM_SettingSave Save

CAM_AWB Sensitivity

CAM_AFZone

O󰀨

B&W

Reset

Recall

O󰀨

Direct

Down

Left

RIght

UpLeft

UpRight

DownLeft

DownRight

Stop

AbsolutePosition

RelativePosition

Home

Reset

LimitSet

LimitClear

O󰀨

Flip-H

Flip-V

Flip-HV

High

Normal

Low

Top

Bottom

8x 01 04 63 00 FF

8x 01 04 63 04 FF

8x 01 04 3F 00 pp FF

8x 01 04 3F 01 pp FF

8x 01 04 3F 02 pp FF

8x 01 06 01 p FF

8x 01 04 62 0p FF

8x 01 04 61 02 FF

8x 01 04 61 03 FF

8x 01 04 66 02 FF

8x 01 04 66 03 FF

8x 01 04 49 00 00 00 0p FF

8x 01 06 01 VV WW 03 01 FF

8x 01 06 01 VV WW 03 02 FF

8x 01 06 01 VV WW 01 03 FF

8x 01 06 01 VV WW 02 03 FF

8x 01 06 01 VV WW 01 01 FF

8x 01 06 01 VV WW 02 01 FF

8x 01 06 01 VV WW 01 02 FF

8x 01 06 01 VV WW 02 02 FF

8x 01 06 01 VV WW 03 03 FF

8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

8x 01 06 03 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

8x 01 06 04 FF

8x 01 06 05 FF

8x 01 06 07 00 0W 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

8x 01 06 07 01 0W 07 0F 0F 0F 07 0F 0F 0F FF

8x 01 04 A1 00 00 0p 0q FF

8x 01 04 A2 00 00 0p 0q FF

8x 01 04 A4 00 FF

8x 01 04 A4 01 FF

8x 01 04 A4 02 FF

8x 01 04 A4 03 FF

8x 01 04 A5 10 FF

8x 01 04 A9 00 FF

8x 01 04 A9 01 FF

8x 01 04 A9 02 FF

8x 01 04 AA 00 FF

8x 01 04 AA 01 FF

8x 01 04 AA 02 FF

Picture E󰀨ect setting

pp: Memory number (=0 to 127)Set

P: Speed grade (0x01 ~ 0x18)

p: 2 ON; p: 3 OFF

Image Flip Horizontal On / O󰀨

Image Flip Vertical On / O󰀨

P: Color Gain setting 0h (60%) to Eh(200%)

VV: Pan Speed 0x01 (low) to 0x18 (high)

WW: Tilt Speed 0x01 (low) to 0x14 (high)

YYYY: Pan position, ZZZZ: Tilt position

W: 1 (UpRight), 0: DownLeft YYYY: Pan position, ZZZZ: Tilt position

pq: Brightness position

pq: Contrast position

Single Command for video ip

Save Current Setting

AF Zone weight selectCenter

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Top

CAM_AFZone

Bottom

CAM_ColorHue Direct

Open / Close

Navigate Up

OSD_Control

CAM_LensType

CAM_AFCalibration

CAM_TallyLight

CAM_NDIMode

CAM_Multicast Mode

CAM_PTZMotion Sync

CAM_UACStatus

CAM_RTMPSet

CAM_FocusRange

CAM_SettingSave

CAM_SettingReset

CAM_NetworkReset

Navigate Down

Navigate Left

Navigate Right

Enter

Return

Type1

Type 2

Re-Calibrates Focus

Tally Light Control

High

Medium

Low

O󰀨

Multicast Mode

PTZ Motion Sync On

PTZ Motion Sync O󰀨

PTZ MS Upper Speed Limit

PTZ MS Lower Speed Limit

Toggle USB Audio

Toggle RTMP

Focus Range

Save

Reset

Reset Network Parameters

8x 01 04 AA 00 FF

8x 01 04 AA 01 FF

8x 01 04 AA 02 FF

8x 01 04 4F 00 00 00 0p FF

8x 01 04 3F 02 5F FF

8x 01 06 06 03 FF

8x 01 06 01 0E 0E 03 01 FF

8x 01 06 01 0E 0E 03 02 FF

8x 01 06 01 0E 0E 01 03 FF

8x 01 06 01 0E 0E 02 03 FF

8x 01 06 06 05 FF

8x 01 06 06 04 FF

8x 0A 01 04 1B 00 FF

8x 0A 01 04 1B 01 FF

8x 0A 01 03 12 FF

8x 0A 02 02 0p FF

8x 0B 01 01 FF

8x 0B 01 02 FF

8x 0B 01 03 FF

8x 0B 01 04 FF

8x 0B 01 23 0p FF

8x 0A 11 13 02 FF

8x 0A 11 13 03 FF

8x 0A 11 14 pq FF

8x 2a 02 a0 04 0p FF

8x 0A 11 A8 pq FF

8x 0A 11 42 0p rs tv FF

8x 01 04 A5 10 FF

8x 01 04 A0 10 FF

8x 0A 01 AA FF

AF Zone weight selectCenter

P: Color Hue setting 0h (-14°) to Eh (+14°)

Corrects camera focus capabilities

p=1: Flashing, p=2: Light always on, p=3: normal

p=1: On, p=2: O󰀨

pq: Speed stage

p=2: On, p=3: O󰀨

p: 1 Stream 1; p: 2 stream 2; q: 2 ON, q: 3 OFF

p=0: O󰀨 p=1: On, rs: furthest position(0x00

~ 0x0B), tv: nearest position(0x00 ~ 0x0B)

Save Current Setting

Reset to Factory Settings

VISCA over IP control: x = 1

Serial VISCA control: x = Camera Address + 8

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Page 18

Part 3: PTZOptics Query Command List

CAM_PowerIng

CAM_ZoomPosIng

CAM_FocusAFModeIng

CAM_FocusPosIng

CAM_WBModeIng

CAM_RGainIng

CAM_BGainIng

CAM_ColorTempIng

CAM_RTuningInq

CAM_BTuningInq

CAM_AEModeIng

CAM_ShutterPosIng

CAM_IrisPosIng

CAM_BrightPosInq

CAM_ExpCompModeInq

CAM_ExpCompPosInq

CAM_BacklightModeInq

CAM_Noise2DModeInq

CAM_Noise2DLevel

CAM_Noise3DLevel

CAM_FlickerModeInq

CAM_ApertureModeInq (Sharpness)

SYS_MenuModeInq

CAM_PictureE󰀨ectModeInq

8x 09 04 00 FF y0 50 02 FF

y0 50 03 FF

y0 50 04 FF

8x 09 04 47 FF y0 50 0p 0q 0r 0s FF

8x 09 04 48 FF y0 50 02 FF

y0 50 03 FF

8x 09 04 35 FF y0 50 0p 0q 0r 0s FF

y0 50 00 FF

y0 50 01 FF

8x 09 04 35 FF

8x 09 04 43 FF y0 50 00 00 0p 0q FF

8x 09 04 44 FF y0 50 00 00 0p 0q FF

8x 09 04 12 FF 90 50 00 00 0p 0q FF

8x 09 04 13 FF 90 50 00 00 0p 0q FF

8x 09 04 39 FF

8x 09 04 4A FF y0 50 00 00 0p 0q FF

8x 09 04 4B FF y0 50 00 00 0p 0q FF

8x 09 04 4D FF y0 50 00 00 0p 0q FF

8x 09 04 3E FF

8x 09 04 4E FF y0 50 00 00 0p 0q FF

8x 09 04 33 FF

8x 09 04 50 FF

8x 09 04 53 FF y0 50 0p FF

8x 09 04 54 FF y0 50 0p FF

8x 09 04 55 FF y0 50 0p FF

8x 09 04 05 FF

8x 09 06 06 FF

8x 09 04 63 FF

y0 50 02 FF

y0 50 03 FF

y0 50 05 FF

y0 50 pq FF

y0 50 00 FF

y0 50 03 FF

y0 50 0A FF

y0 50 0B FF

y0 50 0D FF

y0 50 02 FF

y0 50 03 FF

y0 50 02 FF

y0 50 03 FF

y0 50 02 FF

y0 50 03 FF

y0 50 02 FF

y0 50 03 FF

y0 50 02 FF

y0 50 03 FF

y0 50 02 FF

y0 50 04 FF

O󰀨 (Standby)

Internal Power Circuit Error

pqrs: Zoom position

AutoFocus

Manual Focus

pqrs: Focus Position

Auto

Indoor

Outdoor

OnePush

Manual

ColorTemperature

pq: Red Gain

pq: Blue Gain

pq: ColorTemperature position

pq: 0x00 ~ 0x14

Full Auto

Manual

Shutter Priority (SAE)

Iris Priority (AAE)

Bright

pq: Shutter position

pq: Iris position

pq: Bright position

O󰀨

pq: ExpComp position

O󰀨

Auto Noise 2D

Manual Noise 2D

Noise Reduction (2D) p: 0 to 5

Noise Reduction (3D) p: 0 to 5

p=0: O󰀨, 1: 50Hz, 2: 60Hz

Auto Sharpness

Manual Sharpness

O󰀨

B&W

v1_1 rev 5-23

Page 19

CAM_MemoryInq

CAM_LR_ReverseIng

CAM_PictureFlipIng

CAM_ColorGainIng

CAM_PanTiltPosIng

CAM_GainLimitIng

CAM_AFSensitivityIng

CAM_BrightnessIng

CAM_ContrastIng

CAM_FlipIng

CAM_AFZone

CAM_ColorHueIng

CAM_AWBSensitivityInq

CAM_UACInq

CAM_PTZMotionSyncInq

CAM_RTMPInq

VISCA over IP control: x = 1

Serial VISCA control: x = Camera Address + 8

8x 09 04 3F FF y0 50 0p FF

8x 09 04 61 FF

8x 09 04 66 FF

8x 09 04 49 FF y0 50 00 00 00 0p FF

8x 09 06 12 FF y0 50 0w 0w 0w 0w 0z 0z

8x 09 04 2C FF y0 50 0q FF

8x 09 04 58 FF

8x 09 04 A1 FF y0 50 00 00 0p 0q FF

8x 09 04 A2 FF y0 50 00 00 0p 0q FF

8x 09 04 A4 FF y0 50 00 FF

8x 09 04 AA FF y0 50 00 FF

8x 09 04 4F FF y0 50 00 00 00 0p FF

8x 09 04 A9 FF

8x 2A 02 A0 04 FFy0 50 02 FF

8x 09 11 13 FF 90 50 0p FF

8x 09 11 14 FF 90 50 pq FF

8x 09 11 53 FF

y0 50 02 FF

y0 50 03 FF

y0 50 02 FF

y0 50 03 FF

0z 0z FF

y0 50 01 FF

y0 50 02 FF

y0 50 03 FF

y0 50 01 FF

y0 50 02 FF

y0 50 03 FF

y0 50 01 FF

y0 50 02 FF

y0 50 00 FF

y0 50 01 FF

y0 50 02 FF

y0 50 03 FF

90 50 00 FF

90 50 01 FF

90 50 02 FF

90 50 03 FF

p: Memory number last operated

O󰀨

P: Color gain 0h (60%) to Eh (200%)

WWWW: Pan position, ZZZZ: Tilt position

p: Gain limit

High

Normal

Low

pq: Brightness position

pq: Contrast position

O󰀨

Flip-H

Flip-V

Flip-HV

Top

Center

Bottom

P: Color Hue 0h (-14°) to Eh (+14°)

High

Normal

Low

O󰀨

p: MotionSync setting 0: O󰀨, 1: On

pq: Max MotionSync speed 00 (185) ~ 09 (230)

Stream 1 OFF; Stream 2 OFF

Stream 1 ON; Stream 2 OFF

Stream 1 OFF; Stream 2 ON

Stream 1 ON; Stream 2 ON

Block Inquiry Command List Command Command Packet Inquiry Packet Comments

CAM_LensBlockIng

8x 09 7E 7E 00 FF y0 50 0u 0u 0u 0u 00 00

0v 0v 0v 0v 00 0w 00 FF

UUUU: Zoom position VVVV: Focus position W.bit0: Focus mode 1: Auto, 0: manual

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Page 20

CAM_CameraBlockIng

CAM_OtherBlockIng

CAM_EnlargmentBlockIng

VISCA over IP control: x = 1 Serial VISCA control: x = Camera Address + 8

VISCA over IP control: y = 9

Serial VISCA control: y = Camera Address + 8

8x 09 7E 7E 01 FF y0 50 0p 0p 0q 0q 0r 0s

8x 09 7E 7E 02 FF y0 50 0p 0q 00 0r 00 00

8x 09 7E 7E 03 FF y0 50 00 00 00 00 00 00

tt 0u vv ww 00 xx 0z FF

00 00 00 00 00 00 00 FF

00 0p 0q rr 0s 0t 0u FF

PP: Red Gain, QQ: Blue Gain R: WB Mode, S: Aperture TT: AE Mode, U.bit2: Backlight U.bit1: Exposure Comp, VV: Shutter position. WW: Iris position, XX Bright position, Z: Exposure Comp position

P.bit0: Power 1: On, 0: O󰀨,

Q.bit2: LR Reverse: 1: On, 0:

O󰀨 R.bit3~0: Picture E󰀨ect

Mode

P: AF sensitivity

Q.bit0: Picture ip: 1: On, 0: O󰀨 RR.bit6~3: Color Gain (0h

(60%) to Eh (200%))

S: Flip 0: O󰀨, 1: Flip-H, 2: FlipV,

3: Flip-HV T.bit2~0: NR2D level U: Gain limit

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Page 21

Part 4: Pelco-D Protocol Command List

Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7

Up 0xFF Address 0x00 0x08 Pan Speed Tilt Speed SUM

Down 0xFF Address 0x00 0x10 Pan Speed Tilt Speed SUM

Left 0xFF Address 0x00 0x04 Pan Speed Tilt Speed SUM

Right 0xFF Address 0x00 0x02 Pan Speed Tilt Speed SUM

Zoom In 0xFF Address 0x00 0x20 0x00 0x00 SUM

Zoom Out 0xFF Address 0x00 0x40 0x00 0x00 SUM

Focus Far 0xFF Address 0x00 0x80 0x00 0x00 SUM

Focus Near 0xFF Address 0x00 0x00 0x00 0x00 SUM

Set Preset 0xFF Address 0x00 0x03 0x00 Preset ID SUM

Clear Preset 0xFF Address 0x00 0x05 0x00 Preset ID SUM

Call Preset 0xFF Address 0x00 0x07 0x00 Preset ID SUM

Auto Focus 0xFF Address 0x00 0x2B 0x00 0x01 SUM

Manual Focus 0xFF Address 0x00 0x2B 0x00 0x02 SUM

Query Pan Position 0xFF Address 0x00 0x51 0x00 0x00 SUM

Query Pan Position Response 0xFF Address 0x00 0x59 Value High Byte Value Low Byte SUM

Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 SUM

Query Tilt Position Response 0xFF Address 0x00 0x5B Value High Byte Value Low Byte SUM

Query Zoom Position 0xFF Address 0x00 0x55 0x00 0x00 SUM

Query Zoom Position Response 0xFF Address 0x00 0x5D Value High Byte Value Low Byte SUM

Part 5: Pelco-P Protocol Command List

Function Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7

Up 0xFF Address 0x00 0x08 Pan Speed Tilt Speed SUM

Down 0xFF Address 0x00 0x10 Pan Speed Tilt Speed SUM

Left 0xFF Address 0x00 0x04 Pan Speed Tilt Speed SUM

Right 0xFF Address 0x00 0x02 Pan Speed Tilt Speed SUM

Zoom In 0xFF Address 0x00 0x20 0x00 0x00 SUM

Zoom Out 0xFF Address 0x00 0x40 0x00 0x00 SUM

Focus Far 0xFF Address 0x00 0x80 0x00 0x00 SUM

Focus Near 0xFF Address 0x00 0x00 0x00 0x00 SUM

Set Preset 0xFF Address 0x00 0x03 0x00 Preset ID SUM

Clear Preset 0xFF Address 0x00 0x05 0x00 Preset ID SUM

Call Preset 0xFF Address 0x00 0x07 0x00 Preset ID SUM

Auto Focus 0xFF Address 0x00 0x2B 0x00 0x01 SUM

Manual Focus 0xFF Address 0x00 0x2B 0x00 0x02 SUM

Query Pan Position 0xFF Address 0x00 0x51 0x00 0x00 SUM

Query Pan Position Response 0xFF Address 0x00 0x59 Value High Byte Value Low Byte SUM

Query Tilt Position 0xFF Address 0x00 0x53 0x00 0x00 SUM

Query Tilt Position Response 0xFF Address 0x00 0x5B Value High Byte Value Low Byte SUM

Query Zoom Position 0xFF Address 0x00 0x55 0x00 0x00 SUM

Query Zoom Position Response 0xFF Address 0x00 0x5D Value High Byte Value Low Byte SUM

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Page 22

On Screen Display

Main Menu

There are many ways to adjust the camera’s On-Screen Display (OSD) Menu. The following instructions will go over the OSD Menu while using the included IR remote.

Press the [Menu] button to display the OSD Menu. Use the arrow buttons to navigate the OSD menu, the [Enter] button to make selections, and the [Return] button to go back a sub menu.

Menu Exposure Color Image P / T / Z Noise Reduction Setup Communication Setup Restore Defaults Select [Enter] Menu[ ] Exit

(Exposure) Mode: Full Auto, Manual, SAE, AAE, Bright

ExpCompMode: On, O󰀨 (E󰀨ective only in

Full Auto mode).

Exp-Comp: -7 ~ 7 (E󰀨ective only in

ExpCompMode item to On). Backlight: Toggle Backlight Compensation.

Options include: On, O󰀨

(Only available in Full Auto mode).

Bright: 0 ~ 17 (E󰀨ective only in AAE, Bright

mode).

Gain Limit: 0 ~ 15 (E󰀨ective only in Full

Auto, AAE, Bright mode).

Anti-Flicker: O󰀨, 50Hz, 60Hz (E󰀨ective only in

Full Auto, AAE, Bright mode). Iris: F1.8, F2.0, F2.4, F2.8, F3.4, F4.0, F4.8, F5.6, F6.8, F8.0, F9.6, F11.0, Close

(E󰀨ective only in Manual, AAE mode).

Meter: Average, Canter, Smart, Top. (Available only in Full Auto, SAE, AAE, & Bright mode) Shutter: 1/30, 1/40, 1/50, 1/60, 1/70, 1/80, 1/90, 1/100, 1/110, 1/120, 1/130, 1/140, 1/150,

1/160, 1/170, 1/180, 1/190 (E󰀨ective only

in Manual, SAE mode).

Gain: 0 ~ 15 (E󰀨ective only in Manual mode). DRC Strength: 0 ~ 7

Exposure

Move the cursor to the “Exposure” option and press the [Enter] button to enter the Exposure

page, as shown in the gure below.

Exposure

Mode Full Auto

Exp-CompMode O󰀨 Backlight O󰀨

Gain Limit 10 Anti-Flicker 60Hz Meter Average DRC 1 [Menu] Back

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Page 23

Color

Image

Move the cursor to the “Color” option and press the [Enter] button to enter the Color page, as

shown in the gure below.

Color WB Mode Auto AWB Sens High RG tuning 0 BG tuning 1 Saturation 100% Hue 7 Return

WB Mode: Auto, Indoor, Outdoor, One Push, Manual, VAR

AWB Sens: Auto White Balance Sensitivity Options include: Low, Middle, High

E󰀨ective only in Auto, One Push mode.

R. Gain: Camera Red Gain value. Options include: 0 - 255

E󰀨ective only in Manual mode.

B. Gain: Camera Blue Gain value. Options include: 0 - 255 (Only available in Manual modes).

Color Temp: 2500K ~ 8000K (E󰀨ective only

in VAR mode).

RG Tuning: -10 ~ +10 (E󰀨ective only in Auto,

One Push, VAR mode).

BG Tuning: -10 ~ +10 (E󰀨ective only in Auto,

One Push, VAR mode).

Saturation: Camera Saturation value. Options include: 0 ~ 14

Hue: Camera Hue value. Options include: 0 ~ 14

Move the main menu cursor to [Image], and press [HOME] key enter the Image page, as

shown in the following gure.

Image

Luminance 7 Contrast 7 Sharpness 5

B&W-Mode O󰀨 Flip-H O󰀨 Flip-V O󰀨

Gamma EXT Image Style Default Return

Image Style: Face, Jewelry, Default.

Luminance: 0 - 14 Contrast: 0 - 14 Sharpness: 0 - 15, Auto B&W-Mode: O󰀨, On Flip-H: O󰀨, On Flip-V: O󰀨, On Gamma: Default, EXT, 0.56, 0.63

Focus

Move the main menu cursor to [Focus], and press [HOME] key enter the Focus page as

shown in the following gure:

Focus TOF Focus On AF Sense High Auto Focus On AF Zone Front Return

TOF Focus: Toggle Time of Flight Focus

Options include: On, O󰀨

AF Sense: Adjust how sensitive the auto focus is. High, Normal, Low AF Zone: Select the zone that Auto Focus prioritizes. Options include: Front, Top, Middle, Bottom

Auto Focus: On or O󰀨

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Page 24

P / T / Z

Move the main menu cursor to [Focus], and press [HOME] key enter the Focus page as shown in

the following gure:

Focus

SpeedByZoom On, O󰀨

AF-Zone Front AF Sense High L/R Set Std Display Info On

Digital Zoom O󰀨 Call Preset Speed O󰀨

Pre Zoom Speed 5 [Menu] Back

SpeedByZoom: On, O󰀨 AF Zone: Front, Top, Center, Bottom AF Sense: High, Normal, Low L/R Set: STD, REV Display Info: On, O󰀨 Digital Zoom: On, O󰀨 Call Preset Speed: 1-24 Pre Zoom Speed: 0 - 7

Noise Reduction

Move the main menu cursor to [Noise Reduction], and press [HOME] key enter the Noise reduction

page, as shown in the following gure.

Noise Reduction NR3D 6 [Menu] Back

3D NR: Close, 1 ~ 8.

Setup

Move the main menu cursor to [Setup], and press [HOME] key enter the Setup page, as shown in

the following gure.

Setup Language English

Auto Scan Shoot O󰀨 Auto Focus L O󰀨 OSD TimeOut O󰀨

Motion Sync Focus Limit Video Mode Other [Menu] Back

Language: Options include: English, Chinese, Russian, French, Spanish, Italian and German, Auto Scan Shoot: Call each of the camera’s pre sets sequentially.

Options include: O󰀨, On

Auto Focus L: Lock the focus in the current position.

Options include: O󰀨, On

OSD TimeOut: Auto close OSD Menu.

Options include: O󰀨, 2.5min

Motion Sync: Synchronize pan, tilt, and zoom to arrive at the preset simultaneously.

Options include: O󰀨, On (Can be reached

by entering the Setup > Motion Sync). Max Speed: The maximum speed Motion Sync will use when calling presets. Options include: 185 ~ 230 (increments of

Focus Limit: Dene a range the camera can

focus within.

Options include: O󰀨, On (Can be

reached by entering Setup > Focus Limit).

• Furthest Pos: Dene the farthest focus

position. Options include: INF, 1m ~ 20m

• Nearest Pos: Dene the nearest focus

position. Options include: INF, 1m ~ 20m

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Page 25

Noise Reduction

Move the main menu cursor to [Noise Reduction], and press [HOME] key enter the Noise reduction

page, as shown in the following gure.

Noise Reduction

2D NR Auto 3D NR Auto Return

2D NR: Close, Auto, 1 ~ 5. 3D NR: Close, Auto, 1 ~ 8.

Setting

Move the main menu cursor to [Setting], and press [HOME] key enter the Setting page, as

shown in the following gure.

Setting Language English Guard Position Preset 0 Video Format 1080P60 Audio Enable On Audio PC Mono On Return

Language: English, Chinese. Guard Position: Preset 0 Priority, Zoom, Stop, Save Video Format: 1080p60. 1080p50, 1080p30,

720p60, 720p50

Audio Enable: On, O󰀨 Audio PC Mono: On, O󰀨

Information

Move the main menu cursor to [Information], and press [HOME] key enter Information page, as

shown in the following gure.

Information Version 9.0.05 Model P7.TC Date 2021-08-05 AF Version 7.3.09 IP 192.168.100.88 Gateway 192.168.100.1 Netmask 255.255.255.0 Return

Restore Default

Move the cursor to the “Restore Default” option and press the [Enter] button to enter the Restore

Default page, as shown in the gure below.

Restore Default Yes No Return

Note: Press the [Enter] button to conrm.

All camera parameters will return to default, including IR remote & VISCA Addresses.

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Page 26

Network Connection

Operating Environment

• Operating System: Windows 7 / 8.1 / 10 / 11 Mac OS, Linux, Android

• Network Protocol: TCP/IP

• Client PC: P4 / 128M RAM / 40G HDD / , Supports scaled graphics card, Supports DirectX 8.0 or more advanced version.

Equipment Installation

1. Connect the camera to your network via a CAT5 or CAT6 cable directly to your network switch.

2. Turn on power.

3. If successful, the orange network light will illuminate and the green light will start ashing.

Picture 1.2 Connections to LAN via patch cable to LAN wall jack or LAN Switch

Finding the Camera’s IP Address

The camera will automatically acquire an IP address when connected to the network. If the network cannot assign an IP address, the camera will default to “192.168.100.88”. If you don’t know the camera IP, please do one of the following:

• Method 1: Use a Internet browser and type in “http://ptzoptics.local/” to reach the camera’s web interface. From there, the Network Settings page will allow you to view the camera’s network settings.

• Method 2: Connect camera to PC with network cable, use Upgrade Tool to search for IP address.

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Page 27

Discovering your Network Info

To discover your IP address range/scheme, Subnet Mask, Gateway, & First DNS, follow the instructions below for Windows or Mac OS. You may need to talk with your IT department to obtain this information.

Windows

1. Open the Start menu and type “CMD” into the search bar.

2. Once the Command Prompt is open, type in “ipcong” and press the Enter key.

3. Scroll down to the section titled “Ethernet adapter Ethernet” or “Ethernet adapter Wireless Network Connection”.

4. Locate the “IPv4 Address” in that section. This is your computers local IP address.

5. In the example above, the PC’s local address is “192.168.15.117”, making the network range “192.168.15”.

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Page 28

Mac

1. Open a new Finder window and go to the Applications folder.

2. Open the Utilities folder and select the Terminal program.

3. Once the Terminal program is open, type in “ipcong getifaddr en0” and press the Enter key.

4. In the example above, the Mac’s local address is 192.168.17.107”, making the network range “192.168.17”.

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Page 29

Web UI

Access Camera

1. Enter “http://ptzoptics.local/” or the camera’s IP address into a web browser.

2. Enter the username and password into the login elds. Both the username and password are “admin” by default. You can change the login credentials on the System Settings page.

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Page 30

Navigation Panel

The Navigation Panel allows you to quickly and easily select the various control options for the camera. It can be collapsed for more room on the user interface.

You can load precongured Proles to the camera by selecting the desired Prole from the Navigation

Panel.

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Page 31

Camera Settings

The Camera Settings page accesses the PTZ Control, OSD Menu, Preset Control, Speed settings, Image settings, Advanced Image settings, and Control settings sections.

The settings available in the Image & Advanced Image sections are also available in the camera’s

Menu. The settings are o󰀨ered in the Web UI so you don’t have to open the Menu while the camera is

in use.

• The PTZ Control section allows you to Zoom & Focus the camera.

• The Menu & Menu Back buttons allow you to traverse the Menu when needed.

• The Preset Control section allow you to save and call up to 254 presets.

Ŝ The Preset 0 – 9 buttons allow you to quickly call the rst 10 presets.

• The Speed tab allows you to adjust the speed at which the camera will Zoom and Focus within the Web

UI.

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Image

• The Image tab allows you to adjust the Brightness, Saturation, Contrast, Sharpness and Hue of the image. You can also turn on / o󰀨 Horizontal or Vertical Flip and Black and White Mode.

Ŝ You must hit the “Apply” button for these changes to take e󰀨ect. Ŝ The “Default” button will revert the Image settings to factory default.

Ŝ The “Undo” button will revert the Image settings to the last saves settings.

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Advanced Image

• The Advance Image > Focus tab allows you to adjust the various focus settings, including Auto Focus, AF Zone, Auto Focus Sensitivity, Focus Lock, & Focus Limit.

• The Advanced Image > Exposure tab allows you to ne tune the camera’s exposure settings to ensure image clarity as well as ensuring the images from multiple cameras match.

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Page 34

• The Advanced Image > Color tab allows you to ne tune the camera’s white balance and color tint settings to adjust for lighting as well as ensuring images from multiple cameras match.

• The Advanced Image > Noise Reduction tab allows you to ne tune the 2D & 3D Noise

Reduction setting.

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Page 35

• The Advanced Image > Setup tab allows you to change the Image Style and Toggle Tally Mode on / o󰀨.

• The Control tab allows you to access the camera’s TCP, UDP, & Sony UDP control ports.

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Audio & Video Settings

The Audio & Video Settings page accesses the Video Encoding Settings, IP Video Stream 1 / Stream 2 Encoding Settings, & Audio Encoding Settings sections of the network video feeds.

• Video Encoding Settings Ŝ Refresh Rate: Frequency adjustment for displays. Select the refresh rate for your region.

▪ Option includes: Dial Priority, 50Hz, 60Hz

Ŝ Encoding Protocol: The Encoding Prole denes the compression method and color

reproduction of the IP Stream.

▪ Options include: main, high.

Ŝ Video Template: Select from frequently used pre-congured settings. You can manually

dene these settings.

▪ Option includes: O󰀨, Ultra, High, Medium, Low, NDI|HX3 H264 1080@50, NDI|HX3

H264 1080@60, NDI|HX3 H265 1080@50, NDI|HX3 H265 1080@60 When the

NDI|HX3 templates are selected, the Refresh Rate, Encoding Prole, Encoding

Protocol, Resolution, Bitrate, Frame Rate, I Key Frame Interval, & Bit Rate Control settings are locked.

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Page 37

• HDMI Output: Encoding Settings

Ŝ Video Format: Dene the resolution and framerate of the HDMI output

▪ Options include: 1080p60, 1080p50, 1080p30, 720p60, 720p50

• IP Video Stream 1 & 2: Encoding Settings

Ŝ Encoding Protocol: Dene the compression method for the stream.

▪ Option includes: H264, H265, MJPEG

Ŝ Resolution: Dene the resolution of the stream.

▪ Stream 1 option includes: 3840x2160, 1920x1080, 1280x720, 1024x576, 720x480,

720x408, 640x480, 640x360

▪ Stream 2 option includes: 720x480, 720x408, 640x480, 640x360, 480x320, &

320x240

Ŝ Bitrate (kbps): Dene the bit rate of the stream in kilobits. The higher the value, the higher

the video quality at the cost of higher bandwidth.

▪ Stream 1 Range: 1 ~ 102400 ▪ Stream 2 Range: 1 ~ 20480

Ŝ QFactor: Dene the Quality Factor of the stream. The higher the value, the higher the video

quality at the cost of higher bandwidth (Only available when MJPEG is selected as the Encoding Protocol).

▪ Range: 1 ~ 99

Ŝ Frame Rate: Dene the Frame Rate of the stream.

▪ Range: 1 ~ 60

Ŝ I Key Frame Interval: Dene the I-Key Frame Interval of the stream.

▪ Range: 1 ~ 1200

Ŝ Bit Rate Control: Select whether the Bit Rate uctuates (VBR) or is static (CBR).

▪ Options include: CBR, VBR

• Audio Encoding Settings Ŝ Audio Switch: Select whether Audio is included on the applicable video outputs.

▪ Options include: On, O󰀨

Ŝ Audio Encoding Protocol: Dene the audio compression method.

▪ Options include :AAC

Ŝ Sample Rate (kbps): Dene the amount of samples per second the audio utilizes.

▪ Options include: 44.1, 48

Ŝ Bitrate (kbps): Dene the amount of bits per second the audio utilizes in kilobits

▪ Option includes: 96, 128

Ŝ Input Volume: Dene the Input Volume of the Audio Input.

▪ Range: 0db ~ 59db

Ŝ ADTS Options: Select whether Audio Data includes timestamps.

▪ Options include: On, O󰀨

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Streaming Settings

The Streaming Settings page accesses the RTMP(S) Settings, SRT Settings, RTSP Settings, Multicast Settings, & ONVIF Settings sections.

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• RTMP(S) Stream 1 & 2 Settings Ŝ RTMP(S) Stream URL: Dene the RTMP Address of the CDN you wish to stream to. Ŝ RTMP(S) Stream Key: Dene the stream key of the CDN you wish to stream to. Ŝ Enable Stream: Toggle the RTMP stream on or o󰀨.

• SRT Settings Ŝ SRT: Toggle the SRT stream on or o󰀨. Ŝ SRT Mode: Dene whether the SRT stream is pulled (Listener) from the camera, or

whether the stream must be pushed (Caller) to a server.

Ŝ SRT Server: Dene the Server IP address. This is only used in Caller mode. Ŝ SRT Port: The SRT Port is how you reach the SRT video feed of your camera. Ŝ SRT Encryption: Toggle SRT Encryption on or o󰀨. Ŝ SRT Password: Dene the SRT password when utilizing SRT Encryption Ŝ SRT Bandwidth Overhead: SRT Bandwidth is a percentage that you assign that helps

determine the total bandwidth that the SRT stream will use up. This percentage should not exceed 50%, and is set to 25% by default.

Ŝ SRT Variable Latency(ms): Dene the maximum bu󰀨er size for maintaining SRT packets

from the camera to the destination.

• RTSP Settings Ŝ RTSP Authentication: Toggle RTSP Authorization on or o󰀨. Ŝ RTSP Port: The RTSP Port is how you reach the RTSP video feed(s) of your camera.

• Multicast Settings Ŝ Multicast Mode: Toggle Multicast on or o󰀨. WARNING! Only use this setting with a network

congured for Multicast.

Ŝ Multicast Address: Dene the Multicast Address. Recommended format:

234.1.2.[camera IP address last octet]

Ŝ Multicast Port: The Multicast Port is how you reach the stream through RTP Multicast.

• ONVIF Settings Ŝ Enable ONVIF: Toggle ONVIF control on or o󰀨 Ŝ ONVIF Authentication: Toggle ONVIF Authentication on or o󰀨

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UI / Proﬁles

The UI / Proles page accesses the Logo Upload, Prole Conguration, Quick Proles, Custom CSS Conguration, & Tutorial Mode sections.

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• Logo Upload Ŝ Upload File: Browse your PC for an image le you’d like to upload to the camera’s web

interface. The resolution of this logo should be 2500x1000 and PNG or JPG type le.

• Prole Menu Ŝ Prole Name: Give your Prole a unique name so you can easily remember. Ŝ Call Preset: Select a preset to be called when the Prole is loaded. This eld is optional.

Ŝ Select All: Select all of the below options in the Prole Menu section. Ŝ Image Settings: Select whether the Image Settings on the Camera Settings page are

stored in the Prole.

Ŝ Audio Encoding Settings: Select whether the Audio Settings on the Audio & Video

Settings page are stored in the Prole. This will require a camera reboot when loaded.

Ŝ Video Output Settings: Select whether the Video Settings on the Audio & Video Settings

page are stored in the Prole. This will require a camera reboot when loaded.

Ŝ Network Settings: Select whether the settings on the Network Settings page are

stored in the Prole. This will require a camera reboot when loaded.

Ŝ Device Settings: Select whether the settings on the Device Info page are stored in the

Prole. This will require a camera reboot when loaded.

Ŝ Include on Quick Prole Select: Select whether the Prole is displayed in the Quick

Prole Select section on the Navigation Panel.

Ŝ Download: Download the prole from the Prole Menu section. Ŝ Save: Save the congured Prole. The Include on Quick Prole Select checkbox needs to

be checked in order to save the Prole to the camera.

• Prole Upload Ŝ Upload File: Upload a saved Prole from your computer to the camera.

• Quick Prole Select Ŝ Download Button: Download the selected Prole to your computer. Ŝ Remove Button: Remove the selected Prole from the camera.

Ŝ Custom CSS Ŝ Color Mode: Select the color mode of the Web UI. Custom allows you to dene your own

colors.

Ŝ Highlight Color Selector: Dene the color that buttons glow while hovering over or

pressing the buttons.

Ŝ Font Color Selector: Dene the font color. Ŝ Background Color Selector: Customize the background color of the Web UI. Ŝ Middleground Color Selector: Customize the middleground color of the Web UI. Ŝ Foreground Color Selector: Customize the foreground color of the Web UI. Ŝ Button Color Selector: Customize the button background and text eld color of the Web

UI.

▪ The colors can be dened by using the eyedropper tool, decimal code, HSL code, or

hex code.

• CSS Upload Ŝ Upload File: Upload a saved Custom CSS le from your computer to the camera.

• Tutorial Mode Ŝ Show Tutorial Mode: While checked, the Information Symbols and associated text will be

available, giving a description of each available setting.

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Network Settings

The Network Settings page accesses the LAN Settings & NTP Settings sections.

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• LAN Settings Ŝ IP Conguration Type: Select whether the camera automatically congured the network

settings (DHCP) or whether you manually congure the network settings (Static).

Ŝ IP Address: The IP address is a unique address the network uses to connect and congure

the camera.

Ŝ Subnet Mask: The Subnet Mask is a set of numbers that denes how large your network

is.

Ŝ Gateway: The Gateway is the address associated with your router to connect to the

internet.

Ŝ DNS Address: The DNS address is a unique IP address the camera will query when trying

to reach a specic website.

Ŝ MAC Address: The MAC Address is a unique address the Ethernet port utilizes to

communicate with the network. You can not change this address.

Ŝ DHCP Timeout: DHCP Timeout is the amount of time the camera will try to acquire an IP

address through DHCP. After this time, the camera will revert to the Static Fallback Address & Static Fallback Mask. You can not change this timeout.

Ŝ Static Fallback Address: Static Fallback Address is the IP address the camera will revert

to if one can’t be acquired automatically. You can not change this address.

Ŝ Static Fallback Mask: Static Fallback Mask is the Subnet Mask the camera will revert to if

one can’t be acquired automatically. You can not change this subnet mask.

• NTP Settings Ŝ NTP Time Sync: Toggle Network Time Protocol (NTP) on or o󰀨. Ŝ NTP Time Zone: Select your time zone. Ŝ Server Address: Dene the NTP Server Address you wish to utilize. Ŝ Time Interval: Dene how frequently NTP queries the server (in seconds).

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NDI® Conﬁg Settings

The NDI Cong Settings page accesses the camera’s NDI settings.

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• NDI Cong

Ŝ NDI Local Device Name: The Local Device Name is the name you assign to your NDI

device.

Ŝ NDI Local Device Channel: The Local Device Channel is the video feed that you assign to

your NDI Local Device Name.

Ŝ NDI Receive Group: The Receive Group denes which devices on a LAN can view the

NDI sources. The camera and computer’s Receive Group must match in order to view the NDI source. Your camera can be part of multiple groups.

Ŝ NDI Discovery Server: Toggle the NDI Discovery Server connection on or o󰀨. The

Discovery Server handles discovering and distributing NDI sources more reliably across your LAN.

Ŝ NDI Discovery Server Address: Dene the Discovery Server IP address. Ŝ NDI Multicast Server: Toggle the NDI Multicast Server on or o󰀨. NDI Multicast allows for a

single NDI source to be viewed across multiple PCs more reliably. WARNING! Only use this setting with a network congured for Multicast.

Ŝ NDI Multicast Address: Dene the NDI Multicast Server Address. Ŝ NDI Multicast Mask: Dene the Multicast Subnet Mask. Ŝ NDI Multicast TTL: Dene how frequently Multicast Time to Live (TTL) queries (in

minutes).

Ŝ NDI Firmware Version: The NDI Firmware version currently running on the camera. Ŝ NDI Port: The NDI Port is how you reach the NDI feed of your camera.

For more information on how to utilize the NDI® Discovery Server, please see :

https://help.ptzoptics.com/en/support/solutions/articles/13000086877-ndi-discovery-server

NewTek®, NDI®, NDI® 4, & NDI®|HX are all registered trademarks by Vizrt Group®.

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MIDI Control

The MIDI Control page accesses the PTZOptics MIDI Control, Control Mapping, Mass Command Edit & Information sections. The MIDI Control page can be reached by accessing the

HTTPS version of the camera’s web interface. (https://[Camera IP]/). The page must remain open for MIDI Control tofunction.

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• PTZOptics MIDI Control Ŝ MIDI Control: Toggle MIDI Control on or o󰀨. Ŝ MIDI Controller: Select a MIDI Controller that’s connected to your PC.

• Control Mapping Ŝ Command: What function you’d like the camera to perform. Ŝ Event: How you would like the trigger the command to be sent. Ŝ MIDI Value: The value associated with the button / dial / knob / etc. on the MIDI Controller.

• Mass Command Edit Ŝ View Mapped Commands Button: View the commands currently mapped to the camera. Ŝ Download Conguration: Download the commands currently mapped to the camera. Ŝ Upload Mapped Commands: Upload a list of mapped MIDI commands to the camera.

• Information Ŝ Display MIDI Commands below: Select whether the camera displays the commands

being sent from the MIDI Controller. This is typically used when Control Mapping.

Ŝ Last Command Event: The most recent MIDI Event the Controller sent. Ŝ Last MIDI Command: The most recent MIDI Command the Controller sent. Ŝ Last Command Value: The most recent MIDI Value the Controller sent.

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Device Info

The Device Info page accesses the Device Information, Power Control, Restore Default & Firmware Upload sections.

• Device Information Ŝ Device ID: Dene the camera’s Device ID to clearly designate which camera you’re

interacting with. The Device ID is displayed at the top left of the Navigation Panel and anything that queries the camera’s name.

Ŝ Firmware Version: The Firmware Version displays the rmware le currently running on

the camera.

Ŝ Device Model: The Device Model is a eld that PTZOptics uses to designate the camera. Ŝ Webware Version: The Webware Version is the version of the web interface. Ŝ Serial Number: The camera’s serial number. Ŝ Mirrors: Dene a server address for acquiring the latest PTZOptics rmware les. By

default, the camera will query PTZOptics’ at https://rmware.ptzoptics.com/.

Ŝ Check Firmware Version Button: Check to see if your camera is running the latest

rmware from the Firmware Update Server.

• Power Control Ŝ Reboot Camera: Reboot / Power Cycle the camera.

• Restore Default (Basic) Ŝ Menu Reset: Reset the camera’s non-network settings to factory default.

• Firmware Upload Ŝ File Upload: Select a rmware le from your PC to upload to the camera.

• Restore Default (Advanced) Ŝ Network Reset: Reset the camera’s network settings to factory default. Ŝ Factory Reset: Reset the camera’s network and non-network settings to factory default.

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System Settings

The System Settings page accesses the HTTPS Settings, IR Remote Channel Selection & Access Settings sections.

• HTTPS Settings Ŝ HTTPS Certicate: Upload a HTTPS Certicate from your computer. Ŝ HTTP Port: The HTTP Port is how you reach the web interface of your camera

(http://[Camera IP]:[port]/)

• IR Remote Channel Selection Ŝ 1 – 4 Button: Dene the communication channel the camera utilizes with the remote

control. This allows you to easily use multiple cameras with a single IR remote.

• Access Settings Ŝ Admin Name: Administrator username login. This username can not be changed. Ŝ Admin Password: Administrator password. If you desire to change the password, all

letters, numbers, and specically “!@#$%^&*()” can be used, up to 15 characters. Please note the circles in the eld are encrypted and do not reect the password saved on the

camera.

Ŝ Guest Name: Guest username login. This username can not be changed. Ŝ Guest Password: Guest password. If you desire to change the password, all letters,

numbers, and specically “!@#$%^&*()” can be used, up to 15 characters. Please note the circles in the eld are encrypted and do not reect the password saved on the camera.

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Maintenance and Troubleshooting

Camera Maintenance

• If the camera will not be used for a long time, power o󰀨 the camer.a

• Use a soft cloth or lotion-free tissue to clean the camera body.

• Use a soft, dry, lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluter

neutral detergent. DO not use any type of solvert or harsh detergent which may damage the surface.

Unqualiﬁed Applications

• Avoid shooting at particularly bright objects, such as sunlight, lights, etc. for a long period of

time.

• Do not operate close to powerful electromagnetic radiation, such as TV or radio transmitters, etc.

Troubleshooting

• No image

1. Check whether the power cord is connected, voltage is OK, & Power LED is lit.

2. Check whether the camera can “self-test” after startup. You can also press [*] > [#] >

3. [Auto Focus] on the IR remote to trigger the camera to perform the startup dance on repeat.

4. If using SDI or HDMI, check that the desired connection is selected to output video. You can select the desired connection from the OSD Menu or through the Web Interface.

5. Check that the video cable is connected correctly to th destination device

• Image is shaky or vibrating

1. Check whether the camera is mounted solidly or sitting on a steady horizontal and level

surface.

2. Check the building and any supporting furniture for vibration. Ceiling mounts are often

a󰀨ected by building vibration more than wall mounts.

3. Any external vibration that is a󰀨ecting the camera will be more apparent when zoomed in.

• Abnormal display of image

1. Check the resolution dial on the back of the camera. Verify that the resolution and refresh rate is supported by your destination device.

2. If using SDI, check that the SDI level is set to the desired level.

• Image settings are changing on their own

1. The cameras have a feature called “Preset 2.0” where many of the Exposure, White Balance, and Image settings are saved with each preset. When a preset is called, the saved Exposure, White Balance, and Image settings are then loaded.

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Control

• IR remote controller does not control the camera

1. Does one of the four “Camera Select” buttons at the top of the remote light up when you

press any of the buttons?

▪ If not, change the batteries in the remote.

2. Check that the remote and camera are on the same IR channel. The “Camera Select”

buttons will light up with the selected IR channel when a button is pressed. You can change the camera’s IR channel by accessing the System Settings of the web interface.

3. Try removing other sources of IR interface (sunlight, uorescent lighting, etc.)

• Serial communication does not control the camera

1. Verify that the RS232 / RS485 cable is connected correctly and using the proper pinout. Verify the communication settings of the control software / device (e.g. joystick).

2. Verify that the communication port on the controlling device is active (e.g. Com port on

3. PC).

4. Verify that the communication settings in the camera’s OSD Menu match the

communication settings of the controlling software / device.

• IP communication does not control the camera

1. Verify that the camera and controlling device are on the same LAN with unique IP

addresses.

2. Verify that the controlling device is using the appropriate control port for the protocol.

The default control ports are as follows: TCP 5678, UDP 1259, Sony UDP: 52381, NDI: 5961

If you need further assistance, please contact our support team at https://help.ptzoptics.com/support/

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