Psion Teklogix netpad 1000 Series, netpad 3000 Series User Manual
netpad
EPOC User Manual
August 26, 2002 Part No. A6122 0005 0001 REV A
ISO 9001 Certified
Quality ManagementSystem
© Copyright 2002 by Psion Teklogix Inc., Mississauga, Ontario
This document and the information it contains is the property of Psion Teklogix Inc.,
is issued in strict confidence, and is not to be reproduced or copied, in whole or in
part, except for the sole purpose of promoting the sale of Psion Teklogix manufactured goods and services. Furthermore, this document is not to be used as a basis for
design, manufacture, or sub-contract, or in any manner detrimental to the interests of
Psion Teklogix Inc.
All trademarks are the property of their respective holders.
Return-To-Factory Warranty
Psion Teklogix warrants a return-to-factory warranty for a period of 90 days from
shipment or 120 days from shipment where Psion Teklogix installs the equipment.
The warranty on Psion Teklogix manufactured equipment does not extend to any
product that has been tampered with, altered, or repaired by any person other than an
employee of an authorized Psion Teklogix service organization. See Psion Teklogix
terms and conditions of sale for full details.
Service
When requesting service, please provide information concerning the nature of the
failure and the manner in which the equipment was used when the failure occurred.
Type, model, and serial number should also be provided. Before returning any
products to the factory, call the Customer Services Group for a Return
Authorization number.
Support Services
Psion Teklogix provides a complete range of product support services to its
customers. In North America, these services can be accessed through the Psion
Teklogix Helpdesk. The Helpdesk coordinates repairs and training, helps you to
troubleshoot problems over the phone and arranges for technicians or engineers to
come to your site. For contact information and a listing of worldwide offices, please
refer to Appendix A: “Support Services And Worldwide Offices”.
Disclaimer
Every effort has been made to make this material complete, accurate, and up-todate. Psion Teklogix Inc. reserves the right to make changes without notice and shall
not be responsible for any damages, including but not limited to consequential
damages, caused by reliance on the material presented, including but not limited to
typographical errors.
TABLE OF CONTENTS
Approvals and Safety Summary .......................... ix
Chapter 1: Introduction
1.1 About This Manual ............................3
1.2 TextConventions.............................4
1.3 ApplicationsInstalledOnThenetpad ..................4
1.4 DisplayingHelp..............................5
1.5 CaringForThenetpad..........................7
1.6 AdditionalProgramsAndThirdPartyApplications........... 8
Chapter 2: Getting Started
2.1 FeaturesOfThenetpad..........................17
2.2 PreparingThenetpadForUse ......................18
2.2.1 Power..............................18
2.2.1.1 PowerManagement ..................18
2.2.1.2 FittingTheBattery...................19
2.2.2 FittingTheAntenna.......................20
2.2.3 InstallingTheSIMCard.....................20
2.3 TurningOnAndOff ...........................23
2.4 FindingAndUsingTheStylus......................23
2.5 TheScreen,CommandIconsAndToolbar................24
2.6 HowToResetThenetpad.........................25
2.7 TheScanner................................26
2.8 FirstSteps.................................28
2.8.1 AligningTheTouchScreen...................28
2.8.2 NavigatingBetweenFilesAndFolders.............29
2.8.3 StartingPrograms........................29
2.8.4 ProgramsAndFiles.......................30
Psion Teklogix netpad EPOC User Manual i
Contents
Chapter 3: Docking Station and MMC
Chapter 4: Using Infrared
2.8.5 EnteringInformation...................... 30
2.8.6 UsingMenus..........................32
2.8.7 Using Dialogues ........................32
2.8.7.1 DialogueButtons...................34
2.8.7.2 HowToDisplayACalendar.............34
2.8.8 CopyingInformationBetweenPrograms...........34
3.1 UsingTheDockingStationAndAnMMC............... 39
3.1.1 DockingStation........................ 39
3.1.2 MultimediaCards.......................40
3.1.3 CommunicationsSettings...................41
4.1 Introduction...............................45
4.2 SelectingDataToTransfer .......................45
4.3 TransferringTheInformation......................46
4.3.1 WhenTheTransferIsComplete................47
4.3.2 CancellingTheTransfer....................47
4.3.3 IfTheTransferFails......................47
Chapter 5: Configuring The netpad
5.1 ThingsToDoFirst............................51
5.1.1 EnteringOwnerInformation..................51
5.1.2 Setting A System Passcode ..................52
5.1.3 SettingTheTime,DateAndHomeCity............ 53
5.2 ThingsToDoNext ...........................54
5.2.1 ConnectingnetpadToThePCAndUsingPsiWin ...... 54
5.2.2 BackingUpToMultimediaCards...............55
5.2.3 ExploringTheControlPanel .................56
5.2.4 PowerandPowerSavingMode................57
5.2.5 SecuringYourInformation...................60
5.3 CustomizingYournetpad........................61
5.3.1 CreatingYourOwnWallpaper.................61
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Psion Teklogixnetpad EPOC User Manual
5.3.2 RecordingYourOwnAlarms..................62
5.3.3 CustomizingTheSystemScreen................62
Chapter 6: Files, Folders, and Programs
6.1 Introduction................................67
6.2 Moving Around . .............................67
6.3 OpeningFiles,FoldersAndPrograms..................68
6.4 ClosingPrograms/Files..........................69
6.5 CreatingNewFolders...........................69
6.5.1 CreatingNewFiles.......................70
6.6 BrowsingFolders.............................71
6.7 FindingFilesAndFolders ........................72
6.7.1 Using Passwords . .......................73
6.8 ChangingFileAttributes.........................73
Contents
6.9 ManagingFolders.............................74
6.10 CheckingMemoryUse..........................75
6.10.1 WhichFilesUseTheMostMemory?..............76
6.10.2 AdditionalMemoryAndPrograms...............77
Chapter 7: Connecting netpad To A PC
7.1 Introduction................................81
7.2 About PsiWin 2 . .............................81
7.3 UsingPsiWin...............................82
7.4 GettingHelp................................82
7.4.1 WhereCanIFindMoreHelp?.................82
7.4.2 TipsOnUsingPsiWinHelp...................83
7.5 WorkingWithYourFiles.........................83
7.5.1 Looking At Files On Your netpad................83
7.5.2 CopyingAFileUsingDragAndDrop.............84
7.5.3 CopyingAFileUsingCopyAndPaste.............87
7.5.4 OpeningnetpadFilesFromYourPC..............89
7.6 BackingUpYournetpadWithPsiWin..................89
7.6.1 PerformingYourFirstBackup.................89
7.6.2 Scheduling Regular Backups . . ................90
Psion Teklogix netpad EPOC User Manual iii
Contents
7.7 SynchronizingYournetpad.......................90
7.7.1 WhatIsSynchronization?...................90
7.7.2 SynchronizingYournetpadWithMicrosoftOutlook.....91
7.7.2.1 SoftwareCompatibility................91
7.7.2.2 CreatingNewSynchronizations ...........92
7.7.2.3 CreatingTheSynchronization............93
7.7.2.4 MultipleSynchronizations..............100
7.7.3 SynchronizingYournetpadWithMicrosoftSchedule+....101
7.7.3.1 SoftwareCompatibility................101
7.7.3.2 CreatingNewSynchronizations ...........101
7.7.3.3 CreatingTheSynchronization............102
7.7.3.4 MultipleSynchronizations..............108
7.7.4 SynchronizingYournetpadWithLotusOrganizer......108
7.7.4.1 SoftwareCompatibility................108
7.7.4.2 CreatingNewSynchronizations ...........109
7.7.4.3 CreatingTheSynchronization............111
7.7.5 SynchronizingWithOrganizer97GS.............117
7.7.5.1 MultipleSynchronizations..............118
7.7.6 UsingAnExistingSynchronization..............120
Chapter 8: Configuring Communications
8.1 Introduction...............................123
8.2 802.11 Radio Configuration .......................123
8.3 SignalStrengthIndicator ........................127
8.4 InternetAndE-MailSettings......................128
8.4.1 Overview............................128
8.4.1.1 DisplayingOnlineHelp................128
8.4.1.2 UsingTheInternetOnnetpad ............128
8.4.1.3 UsingE-mailOnnetpad ...............128
8.4.1.4 TypesOfE-mailAccount...............129
8.4.1.5 If You Don’t Have An Internet/E-mail Account . . . 130
8.4.1.6 GlossaryOfTerms..................131
8.4.2 SettingUpYournetpad....................131
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8.4.2.1 HowToUseOpera/Email..............131
8.4.2.2 GettingHelp.....................132
8.4.2.3 WhatInformationDoINeed?............132
8.4.3 SettingUpE-mailOnnetpad.................134
8.4.3.1 Connecting The Modem (Serial). . .........134
8.4.3.2 SettingUpDialling..................135
8.4.3.3 SettingUpTheModem ...............136
8.4.3.4 SettingUpInternetService..............137
8.4.3.5 SettingUpTheE-mailProgram...........140
Chapter 9: Printing With netpad
9.1 Introduction...............................145
9.2 SettingUpThePrinter .........................145
9.2.1 PrintingUsingInfrared....................146
Contents
9.2.2 PrintingToASerialPrinter..................147
9.2.3 UsingPsiWinToPrintViaAPC...............147
9.2.4 PrintingToAFile.......................147
9.3 SelectingThePrinterModel......................148
9.4 PageSetup ...............................149
9.5 PreviewingADocument........................149
9.6 PrintingADocument..........................150
Chapter 10: Powering The netpad
10.1 Overview................................153
10.2 HowDoICheckTheBatteryPower?.................153
10.3 ChangingTheBatteries.........................153
10.4 Lithium-IonBatterySafetyPrecautions................154
10.5 Prolonging Battery Life. . . ......................156
10.6 BatteryMonitoring...........................157
Chapter 11: netpad Accessories
11.1 Introduction...............................161
11.2 AccessoryProductList.........................161
11.3 TheIn-vehicleDockingStation.....................164
Psion Teklogix netpad EPOC User Manual v
Contents
Chapter 12: Troubleshooting netpad/PsiWin
12.1 General Troubleshooting Tips . . . ...................167
12.1.1 IfAnAlarmDoesn’tRing...................167
12.1.2 WorldTimesAren’tCorrectInTheTimeProgram......167
12.1.3 AFileAppearsToHave“Vanished” .............168
12.1.4 If You Forget Your Password .................168
12.1.5 ThenetpadDoesn’tTurnOn/Off...............168
12.1.6 HowToResetThenetpad...................169
12.1.7 Can’tPlaceThenetpadInTheDockingStation........170
12.1.8 TheCommandIconsDon’tWork...............171
12.1.9 TheKeyboardDisappears...................171
12.1.10 Using HyperTerminal To Locate A Connection Problem . . . 171
12.2 PsiWin 2.3 Connection Problems
UsingWindows95/98/NT4.0......................174
12.2.1 TipsWhenInstallingPsiWin2.3 ...............174
12.2.2 Basic Troubleshooting For Your netpad ............175
12.2.3 Basic Troubleshooting For Your PC . . ............176
12.2.4 DeviceConflicts........................177
12.2.5 Fax/ModemOnCOM1/2/3/4.................179
12.2.6 TheTempFolder........................180
12.3 Troubleshooting PsiWin 2.3
SynchronizationProblems........................182
12.3.1 Basic Troubleshooting For Synchronization Problems ....182
12.3.2 OtherThingsToTry......................183
12.3.3 Exporting And Re-importing A PC PIM With Outlook ....185
12.3.4 Exporting And Re-importing A PC PIM
WithSchedule+7.x......................187
12.3.5 Exporting And Re-importing A PC PIM With Organizer . . . 190
12.3.6 CreatingANewOutlookProfile ...............192
12.3.7 Outlook: Failed To Open Outlook . . . ............193
12.3.8 Outlook: Failed To Open Custom Form,
OutlookWillOpenAnOutlookFormInstead.........195
12.3.9 Lotus Organizer 2.1: Synchronizer Cannot Access
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Psion Teklogixnetpad EPOC User Manual
RequiredDirectory......................195
12.3.10 Lotus Organizer: Cannot Find xxxx (Section Name) . . . . . 196
12.3.11 Lotus Organizer: Unable To Open xxxx (Section Name). . . 196
Appendices
Appendix A: Support Services And Worldwide Offices
A.1 Technical Support ............................A-1
A.2 Product Repairs . ............................A-1
A.3 WorldWideOffices...........................A-3
A.4 WorldwideWeb.............................A-4
Contents
Index............................................I
Psion Teklogix netpad EPOC User Manual vii
APPROVALS AND SAFETY SUMMARY
DECLARATION OF CONFORMITY
Product: netpad 1000 Series with Serial Docking Station
Application of Council Directives: EMC Directive: 89/336/EEC
Low Voltage Directive: 73/23/EEC
Conformity Declared to Standards: EN 55022: 1998; Class B;
EN 55024: 1998;
EN 61000-4-2; ±4kV CD; ±8kV AD
EN 61000-4-3; 3V/m, 80-1000 MHz, 900 MHz
EN 61000-4-4; ±1kV Power lines
EN 61000-4-5; ±2kV Common;
±1kV Differential mode
EN 61000-4-6; 3V
EN 61000-4-11; AC Mains Ports
EN 61000-3-2; EN 61000-3-3
EN 60950: 1992 + A1 + A2 + A3 + A4 + A11
, 150 kHz-80 MHz
RMS
Manufacturer: PSION TEKLOGIX INC.
2100 Meadowvale Blvd.
Mississauga, Ontario; Canada L5N 7J9
Year of Manufacture: 2002
Manufacturer’s Address in the
European Community: PSION TEKLOGIX S.A.
La Duranne; 135 Rue Rene Descartes
BP 421000
13591 Aix-En-Provence
Cedex 3; France
Type of Equipment: Information Technology Equipment
Equipment Class: Commercial and Light Industrial
Manufacturer: Psion Teklogix Inc. Ontario
Legal Representative in Europe: Psion Teklogix S.A. France
Psion Teklogix netpad EPOC User Manual ix
Approvals And Safety Summary
Product: netpad 3000 Series with Serial Docking Station
Application of Council Directives: EMC Directive: 89/336/EEC
Conformity Declared to Standards: EN 55022: 1998; Class B;
DECLARATION OF CONFORMITY
Low Voltage Directive: 73/23/EEC
EN 55024: 1998;
EN 61000-4-2; ±4kV CD; ±8kV AD
EN 61000-4-3; 3V/m, 80-1000 MHz, 900 MHz
EN 61000-4-4; ±1kV Power lines
EN 61000-4-5; ±2kV Common;
EN 61000-4-6; 3V
EN 61000-4-11; AC Mains Ports
EN 61000-3-2; EN 61000-3-3
EN 60950: 1992 + A1 + A2 + A3 + A4 + A11
EN 60825-1, AM.2: 2001; Laser Safety
±1kV Differential mode
, 150 kHz-80 MHz
RMS
Manufacturer: PSION TEKLOGIX INC.
2100 Meadowvale Blvd.
Mississauga, Ontario; Canada L5N 7J9
Year of Manufacture: 2002
Manufacturer’s Address in the
European Community: PSION TEKLOGIX S.A.
La Duranne; 135 Rue Rene Descartes
BP 421000
13591 Aix-En-Provence
Cedex 3; France
Type of Equipment: Information Technology Equipment
Equipment Class: Commercial and Light Industrial
Manufacturer: Psion Teklogix Inc. Ontario
Legal Representative in Europe: Psion Teklogix S.A. France
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Psion Teklogixnetpad EPOC User Manual
Approvals And Safety Summary
FCC INFORMATION FOR THE USA
Applicant’s Name & Address: PSION TEKLOGIX
US Representative’s Name & Address: Psion Teklogix Corp.
FCC DECLARATION OF CONFORMITY (DOC)
2100 Meadowvale Blvd.
Mississauga, Ontario, Canada L5N 7J9
Telephone No.: (905) 813-9900
1810 Airport Exchange Blvd., Suite 500
Erlanger, Kentucky, 41018, USA
Telephone No.: (859) 371-6006
Equipment Type/ Environment Use: Computing Devices for Home and Office Use
Trade Name / Model No.: netpad
Year of Manufacture: 2002
Standard(s) to which Conformity is Declared:
The netpad and Serial Docking Station, supplied by Psion Teklogix, has been tested and
foundtocomplywithFCC PART 15, SUBPART B - UNINTENTIONAL RADIA-
TORS, CLASS B COMPUTING DEVICES FOR HOME & OFFICE USE.
Applicant: Psion Teklogix Inc.
Mississauga, Ontario, Canada
Legal Representative in US: Psion Teklogix Corp.
Erlanger, Kentucky, USA
Psion Teklogix netpad EPOC User Manual xi
Approvals And Safety Summary
CE MARKING
When used in a residential, commercial or light industrial environment the product and its approved UK and European peripherals fulfill all requirements for
CE marking.
R&TTE DIRECTIVE 1999/5/EC
This equipment complies with the essential requirements of EU Directive
1999/5/EC (Declaration available: www.psionteklogix.com).
Cet équipement est conforme aux principales caractéristiques définies dans la
Directive européenne RTTE 1999/5/CE. (Déclaration disponible sur le site:
www.psionteklogix.com).
Die Geräte erfüllen die grundlegenden Anforderungen der RTTE-Richtlinie
(1999/5/EG). (Den Wortlaut der Richtlinie finden Sie unter:
www.psionteklogix.com).
Questa apparecchiatura è conforme ai requisiti essenziali della Direttiva Europea
R&TTE 1999/5/CE. (Dichiarazione disponibile sul sito: www.psionteklogix.com).
Este equipo cumple los requisitos principales de la Directiva 1995/5/CE de la UE,
“Equipos de Terminales de Radio y Telecomunicaciones”. (Declaración disponible
en: www.psionteklogix.com).
Este equipamento cumpre os requisitos essenciais da Directiva 1999/5/CE do Parlamento Europeu e do Conselho (Directiva RTT). (Declaração disponível no
endereço: www.psionteklogix.com).
Οεξοπλισµός αυτός πληροί τις βασικές απαιτήσεις της κοινοτικής οδηγίας
EU R&TTE 1999/5/EΚ.(Ηδήλωσησυµµόρφωσης διατίθεται στη
διεύθυνση:
Deze apparatuur voldoet aan de noodzakelijke vereisten van EU-richtlijn betreffende radioapparatuur en telecommunicatie-eindapparatuur 199/5/EG. (verklaring
beschikbaar: www.psionteklogix.com).
Dette udstyr opfylder de Væsentlige krav i EU's direktiv 1999/5/EC om Radio- og
teleterminaludstyr. Erklæring findes på: www.psionteklogix.com).
www.psionteklogix.com)
Dette utstyret er i overensstemmelse med hovedkravene i R&TTE-direktivet
(1999/5/EC) fra EU. (Erklæring finnes på: www.psionteklogix.com).
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Psion Teklogixnetpad EPOC User Manual
Approvals And Safety Summary
Utrustningen uppfyller kraven för EU-direktivet 1999/5/EC om ansluten teleutrustning och ömsesidigt erkännande av utrustningens överensstämmelse (R&TTE).
(Förklaringen finns att läsa på: www.psionteklogix.com).
Tämä laite vastaa EU:n radio- ja telepäätelaitedirektiivin (EU R&TTE Directive
1999/5/EC) vaatimuksia. (Julkilausuma nähtävillä osoitteessa:
www.psionteklogix.com).
L
Use of the 802.11 netpad in France:
Owing to French Government restrictions, the French 802.11 netpad is limited
to indoor use. They may be used outdoors, on private property, only with prior
authorisation from the French Ministry of Defense.
FCC INFORMATION TO THE USER
RADIO AND TELEVISION INTERFERENCE
This equipment radiates radio frequency energy and if not used properly - that is, in
strict accordance with the instructions in this manual – may cause interference to
radio communications and television reception.
It has been tested and found to comply with the limits for a Class B digital device
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation distance between the equipment and the receiver.
• If you are using the equipment with a mains adaptor, plug it into an outlet
which is on a different circuit from that to which the receiver is connected.
• Consult an experienced radio/TV technician for help.
For customers in the USA, the following booklet prepared by the Federal Communications Commission may be of help: “How to Identify and Resolve Radio-TV
Interference Problems”. This booklet is available from the US Government Printing
Office, Washington, DC 20402 - Stock No 004-000-00345-4.
Psion Teklogix netpad EPOC User Manual xiii
Approvals And Safety Summary
RADIO FREQUENCY EMISSIONS
Do not use in aircraft or hospitals. Some equipment in hospitals and aircraft are not
shielded from radio frequency energy. Do not use the netpad onboard aircraft, or in
hospitals, without first obtaining permission.
Do not use near pacemakers. The product may affect the operation of some medically implanted devices such as pacemakers, causing them to malfunction. Avoid
placing your product next to such devices. Keep a minimum distance of 15 cm
between the device and the product to reduce the risk of interference. If you have
any reason to suspect that interference is taking place, turn off the netpad and contact your cardiologist for assistance.
Note: In August 1996 the Federal Communications Commission (FCC) of the
US adopted an updated safety standard for human exposure to radio frequency energy emitted by FCC regulated transmitters. The design of this
product complies with the FCC guidelines and those standards.
To maintain compliance with the FCC RF exposure guidelines, if you
wear the netpad on your body, use the supplied or approved carrying
case, holster, or other body-worn accessory. If you do not use a bodyworn accessory, ensure the antenna is at least 1.5 cm from your body
when transmitting. Use of non-approved accessories may violate FCC RF
exposure guidelines.
IMPORTANT SAFETY INSTRUCTIONS
This equipment was tested for FCC compliance under conditions that included the
use of shielded cables and connectors between it and the peripherals. It is important
that you use shielded cable and connectors to reduce the possibility of causing radio
and television interference. Shielded cables, suitable for the netpad, can be obtained
from an authorised Psion Teklogix dealer.
If the user modifies the equipment or its peripherals in any way, and these modifications are not approved by Psion Teklogix, the FCC may withdraw the user’s right to
operate the equipment.
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Psion Teklogixnetpad EPOC User Manual
Approvals And Safety Summary
EMISSIONS INFORMATION FOR CANADA
This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
INFRARED DEVICE SAFETY
CLASS 1 LED PRODUCT
This product includes an Infrared device for transmitting and receiving files from
devices supporting the IrDA format. Although this invisible beam is not considered
harmful, and complies with EN60825-1 (IEC825-1), we recommend the following
precautions when the Infrared device is transmitting:
• Do not stare into the Infrared beam.
• Do not view directly with optical instruments.
No parts in the device may be serviced by the user.
INTEGRATED SCANNER SAFETY
For your own safety, it is critical that you comply with the warnings described in
“The Scanner” on page 26.
BATTERY SAFETY PRECAUTIONS
CAUTION!
Danger of explosion if a netpad battery is incorrectly handled, charged, disposed of
or replaced. Replace only with the same or equivalent type recommended by the
manufacturer. Dispose of used batteries according to the instructions described in
“Lithium-Ion Battery Safety Precautions” on page 154. Carefully review all battery
safety issues listed in that section.
VORSICHT!
Explosiongefahr bei unsachgemäßem Austausch der Batterie Ersatz nur durch
denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ. Entsorgung
gebrauchter Batterien nach Angaben des Herstellers.
Psion Teklogix netpad EPOC User Manual xv
INTRODUCTION 1
1.1AboutThisManual ............................3
1.2 Text Conventions. .............................4
1.3ApplicationsInstalledOnThenetpad...................4
1.4DisplayingHelp..............................5
1.5CaringForThenetpad...........................7
1.6AdditionalProgramsAndThirdPartyApplications............8
Psion Teklogix netpad EPOC User Manual 1
Chapter 1: Introduction
About This Manual
1.1 About This Manual
This manual provides information on the operation and features of the Psion
Teklogix netpad. For additional information, refer to the netpad online help for the
application you are running, and to PsiWin online help, available on your PC when
PsiWin is installed. The manual references other user documents where applicable.
Chapter 1: Introduction
includes an overview of the manual, netpad applications, and instructions for
accessing the Help files.
Chapter 2: Getting Started
describes the netpad features, using the software, and directions on how to get
the netpad ready for use, including installation of battery, antenna and SIM card.
Chapter 3: Docking Station and MMC
details the docking station and multimedia card (MMC) slot (netpad-specific
hardware that supplies power, communications and removable storage).
Chapter 4: Using Infrared
describes data transfer and printing using netpad’s Infrared feature.
Chapter 5: Configuring The netpad
provides instructions on configuring the netpad’s security and Control Panel
features, and includes ways to customize your netpad.
Chapter 6: Files, Folders, and Programs
describes the netpad’s file manager and how to move around and manage the
information on your netpad.
Chapter7:ConnectingnetpadToAPC
explains how to use PsiWin to copy files between a PC and netpad, and how to
synchronize files such as Agenda, Data and Contact files.
Chapter 8: Configuring Communications
instructs on the use of 802.11 radios, and the programs Opera (the Internet
browser), and Email (the e-mail, fax and SMS application.
Chapter 9: Printing With netpad
details the print capabilities of the netpad, which include printing via Infrared,
PC, and serial printers.
Chapter 10: Powering The netpad
provides important battery use and safety information.
Psion Teklogix netpad EPOC User Manual 3
Chapter 1: Introduction
TextConventions
Chapter 11: netpad Accessories
describes the accessories that are available for the netpad, including the
Charging solutions and In-vehicle Docking station.
Chapter 12: Troubleshooting netpad/PsiWin
assists in the recognition and correction of problems that you may encounter
when operating the netpad and PsiWin.
Appendix A: Support Services And Worldwide Offices
presents information for technical support, contacts and the Psion Teklogix
worldwide web address.
1.2 Text Conventions
Note: Notes highlight additional helpful information.
Important: These statements provide particularly important instructions or
additional information that is critical to the operation of the
computer and other equipment.
Warning: These statements provide important information that may prevent
injury, damage to the equipment, or loss of data.
1.3 Applications Installed On The netpad
The netpad is capable of running a wide variety of applications but the ones
available on your particular netpad depend on the purpose for which the netpad is
provided. A number of standard applications exist and custom programs can be
installed easily.
The following standard programs are available:
• Word, a word processor for writing letters and other documents.
• Sheet, for spreadsheets, tables, and graphs.
• Contacts, an address book.
• Agenda, a diary program for appointments and lists of things to do.
• Email, for sending and receiving e-mail, SMS and fax messages.
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Psion Teklogixnetpad EPOC User Manual
Chapter 1: Introduction
Displaying Help
• Opera, for browsing the World Wide Web.
• Calc, a calculator with general and scientific features.
• Jotter, a notebook for jotting down ideas quickly.
• Time, for alarms and a world map with international times and
dialling codes.
• Data, a customisable database program.
• Sketch, for drawing pictures.
• Record, for recording and editing voice memos and sounds.
• Program, the editor in which you can create programs using the built-in
programming language.
• Spell, for checking spelling, thesaurus, solving anagrams and
crossword clues.
• Comms, for terminal emulation and file transfer.
1.4 Displaying Help
You can display Help at any time from the standard netpad programs including the
System screen. Help information is contained on a series of “Help cards”. Help is
specific to the program that you are using; wherever you are, you can just type a
“clue” to search for the information you need.
Note: The online help contains more detailed information than is included in
this manual.
To display Help:
Select the Help command from the Tools menu. In the System screen, general
help on the netpad is also available.
To search for help about something:
type your clue into the Find: box, and press Enter.IftheQuick find button is
selected from the Toolbar, the display will show a list of Help cards with the
clue in the title or initial description. Alternatively, if the Find in all button is
selected, the display will list all cards with the clue in the text. To move between
cards, tap on the Prev or Next buttons, press Enter, or use the left and right
arrow keys.
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Displaying Help
To look through the help text:
drag the scroll bar on the side of the Help card, or tap the up and down
arrow keys.
To print the current Help card:
tap the Print button on the Toolbar or select Print from the File menu.
To type in another search word:pressEsc, and then type in the word to search for
as before. To use one of the last five search words again, tap on the button next
to the Find: box, or press Tab and select the word you want to use.
To return to the program you were using:
tap the Go back button on the Toolbar, or tap the program’s icon.
Note: You can highlight text in a Help card using the stylus or keyboard, and
copy it to use in a file of your own. Copy the text by selecting the Copy
command from the Edit menu. Then go to your own file, and paste it in.
Text Found By Search
Search Clue
Help On Topic Card
Help Topics In Card Browser
Go Back
Without
Closing Help
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Chapter 1: Introduction
Caring For The netpad
1.5 Caring For The netpad
When used according to the instructions in this manual, the netpad should remain in
good working order for many years. However, there are certain precautions you
should take to ensure continued trouble-free use:
• Do operate the netpad within temperature limits of -20°C to +60°C (-20°C
to +55°C for scanner variants), and store when not being used within temperature limits of -25°C to +70°C (-25°C to +60°C for scanner variants). To
maximize long term battery life, where possible operate and store the
product within temperature limits of +10°C to +35°C. Avoid sudden
changes in temperature, exposure to direct sunlight and heat sources (electric heaters, etc.)
• Do keep the netpad away from strong magnetic fields (e.g. loudspeakers)
and sources of static electricity.
• Use only the Psion Teklogix-approved docking station.
• Do back up regularly. You can use PsiWin to back up your netpad to your
PC, or you can make backups to a multimedia card. See “Things To Do
Next” on page 54 for more information.
• To clean the screen: switch the netpad off and use a soft, clean, dry cloth to
gently wipe the keyboard and screen. (If the netpad is set to turn on auto-
matically when you open the case or tap the screen, you should turn this
preference off before cleaning the screen.)
Important: Under no circumstances use chemical solvents that may have a
corrosive effect.
• Do not tap the screen with any object that has a sharp tip or you may
damage the screen. Don't use any type of ink pen, as the ink may be impossible to remove. When not in use, keep the stylus supplied with the netpad
in its storage compartment.
• Do not throw,ortrytobendthenetpad.(Thenetpadisdesignedtowithstand a 5ft drop onto any surface.)
• Do not keep the netpad next to credit cards or transport tickets; the speaker
magnet could corrupt the information on the magnetic strip.
• Do not attempt to dismantle the netpad. There are no user-serviceable parts
inside and any attempt to do so will render the warranty void.
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Additional Programs And Third Party Applications
• Do not remove the main battery for longer than necessary. The backup
battery maintains the netpad’s memory for some hours; however, prolonged
reliance on the backup battery does reduce its life.
Important: If both the batteries run out of power you will lose all your infor-
mation on the internal disk.
1.6 Additional Programs And Third Party Applications
Psion Teklogix has partnered with a number of companies to provide a suite of connectivity and database tools for the netpad. Below is a list of the partners and their
applications. More details are available on the Psion Teklogix Partner Program web
site at: http://partners.psionteklogix.com/partners/.
Afaria
Afaria (from XcelleNet) helps you exploit your existing IT resources by providing a
cost-effective and reliable way to manage your mobile devices.
Easy to install and integrate into your current infrastructure, Afaria lets you quickly
implement systems management for mobile devices to reap the benefits of greater
efficiency, increased productivity, and improved user satisfaction. In addition, your
users enjoy improved service levels, hands-free maintenance and shorter connection
times required to access important corporate information from their mobile devices.
AirZip
AirZip Accelerator provides plug-and-play performance enhancement for delivering images—diagrams, CAD drawings, photos, scanned documents—quickly and
easily to mobile devices.
• AirZip Accelerator transparently boosts download speeds by 300-500%,
and reduces device memory storage requirements by up to 80%.
• AirZip Accelerator makes it possible to include mission-critical images and
graphics as part of Psion Teklogix solutions, dramatically improving end
user productivity, and overall solution ROI.
• AirZip Accelerator works with any web application or content, and all
Psion Teklogix EPOC or WinCE devices.
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Additional Programs And Third Party Applications
Broadbeam
Broadbeam Corporation is a proven wireless platform provider that offers the
industry-leading Axio™ platform, SystemsGO!™ wireless managed services, and
Professional Services that allow customers to rapidly create, deploy and manage
wireless applications.
Headquartered in Princeton, NJ, Broadbeam has multiple offices throughout the
United States, Japan and the United Kingdom, and serves over 500 customers on six
continents.
CIC
InkTools™ is a high performance software developers kit for implementing
systems using electronic ink or handwritten signatures. The toolkit enables application developers to create eSign compliant software. InkTools™ provides electronic
ink capture and display, signature verification, encryption and ink compression as
well as other algorithms that can add competitive and performance value to a wide
variety of vertical applications as well as document and transaction based applications. Developers use InkTools™ to add electronic handwritten signature and security features to enterprise applications deployed on mobile platforms.
Citrix
Psion Teklogix and Citrix are pleased to be able to announce the availability of the
Citrix ICA client running on Psion Teklogix devices supporting the EPOC platform.
This gives Psion Teklogix and Citrix solution providers the opportunity to provide
solutions that can deploy a wide range of traditional back office solutions onto most
of the devices in the Psion Teklogix range.
Eliad
Eliad Technologies, Inc. provides Java™ small footprint display technology for
advanced interfaces on multiple platforms. Eliad works with market leaders to
define tomorrow’s architecture for mobile computing. Eliad offers include two families of products:
• XML-Run™ : XML/Java GUI technology for mobile applications.
• JSmartGrid™: Advanced Lightweight and powerful Java™ Swing
component.
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Additional Programs And Third Party Applications
Ericom
PowerTerm WebConnect is a comprehensive platform-independent, Java-based
web-to-host connectivity solution for Psion Teklogix mobile computers, desktop
PCs and many thin client and PDA devices. PowerTerm WebConnect provides a
robust connection to a wide variety of hosts including IBM Mainframe, IBM
AS/400, Unix, Tandem, VAX/VMS, Alpha/OpenVMS, Hewlett Packard, SCO,
Data General and others.
Extended Systems
XTNDConnect Server is server-based synchronization and device management
software from Extended Systems that allows information to be transferred directly
between corporate applications and mobile devices without understanding IT concerns associated with corporate standards, security, data encryption or support costs.
FieldWorker
FieldWorker is a Rapid Mobile Application Development Utility written in Java
that has allowed FieldWorker, our resellers and our customers, to create over a
hundred mobile applications for a wide variety of different vertical applications.
FieldWorker is designed to be handheld PC independent, operating system independent, communications infrastructure independent and even language independent.
FieldWorker is designed to capture and exchange data with almost any ODBC SQL
compliant databases using docking cradles, wired and wireless LANs and WANs,
and even browsers on the Internet.
IBM DB2 Everyplace
IBM’s DB2 Everyplace is a small footprint relational database and synchronization
server designed to extend enterprise computing to mobile devices. DB2 Everyplace
is being used by application developers, systems integrators and enterprises around
the world to enable enterprise applications to be used on mobile devices. The DB2
Everyplace solution has the following key components:
• The DB2 Everyplace database on the mobile device is a small footprint,
robust, relational database.
• The SQL statements supported by DB2 Everyplace allow you to create or
drop a table or index, and delete, insert, or update rows of a table. The DB2
Everyplace database supports the following mobile platforms: EPOC,
Palm, WinCE/Pocket PC, embedded Linux and the desktop platforms of
Win32 and Linux.
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Psion Teklogixnetpad EPOC User Manual
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