Electronic Ignition and built in Freeze protection
Suitable for heating potable water only - Not approved for space heating purposes
GWH-635-ESO-N - Natural Gas
GWH-635-ESO-L - Liquefied Petroleum (LP) Gas
Warning: If the information in this manual is not
followed exactly, a fire or explosion may result
causing property damage, personal injury or death.
Do not store or use gasoline or other flammable
vapor and liquids in the vicinity of this or any other
appliance.
Improper installation, adjustment, alteration,
service or maintenance can cause injury or
property damage. Refer to this manual. For
assistance or additional information consult a
qualified installer, service agency or the gas
supplier.
In the Commonwealth of Massachusetts this
product must be installed by a licensed plumber or
gas fitter.
Upon completion of the installation, these
instructions should be handed to the user of the
appliance for future reference.
6 720 607 437 US (05.12) AL
What to do if you smell gas
• Close gas valve.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• If you cannot reach your gas supplier, call the fire
department.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• Installation and service must be performed by a
qualified installer, service agency or the gas supplier.
Index
Index
1Warning 2
2Appliance details 4
2.1Features 4
2.2GWH-635-ESO Specifications (Technical data) 4
2.3Dimensions and Minimum installation clearances 6
2.4General rules to follow for safe operation 7
2.5Proper location for installing your heater 7
2.6Heater Placement and Clearances 8
2.7Mounting installation 8
2.8Gas piping & connections 10
2.9Measuring gas pressure 12
2.9.1 Connecting Manometer 12
2.9.2 Static Pressure Test 12
2.9.3 Operating Pressure Test 12
2.10 Water connections 13
2.11 Electrical connections 14
2.12 Operating instructions 14
2.13 For your safety read before operating your water
heater 15
2.14 Lighting and operating instructions 15
3Operation instructions 16
3.1Power 16
3.2Temperature selection 16
3.3Use of remote control accessory 18
3.4Operation 18
3.5Reset button 18
3.6Program button 18
3.7Locked condition 18
4Maintenance and service 19
1Warning
Warning: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury or death.
Warning: Improper installation,
adjustment, alteration, service or
maintenance can cause injury or
property damage. Refer to this manual.
For assistance or additional information
consult a qualified installer, service
agency or the gas supplier.
Upon completion of the installation,
these instructions should be handed to
the user of the appliance for future
reference.
Featuring
Electronic Ignition and Power Venting
For your safety
Do not store or use gasoline or other flammable,
combustible or corrosive vapors and liquids in the
vicinity of this or any other appliance.
Warning: Carefully plan where you
install the heater. If a gas appliance is
not installed correctly, fatal accidents
can result from lack of air, carbon
monoxide poisoning or fire.
5Troubleshooting 19
6Electrical diagram 22
7GWH-635-ESO Functional scheme 23
8Interior components diagram and parts list 24
8.1Interior components 24
8.2Components diagram 25
8.3Parts list 26
9Special adjustment for measuring and adjusting
CO2 levels 27
10Protecting the environment 29
11Fifteen Year Limited Warranty 30
Warning: Place the heater in a location
where water leaks will do NO DAMAGE
to adjacent areas.
Warning: Field wiring connections and
electrical grounding must comply with
local codes, or in the absence of local
codes, with the latest edition of the
National Electric Code, ANSI/NFPA 70,
or in Canada, all electrical wiring must
comply with the local codes and the
Canadian Electrical Code, CSA C22.1
Part 1.
Warning: Shock hazard line voltage is
present. Before servicing the water
heater, turn off the electrical power to
the water heater at the main disconnect
or circuit breaker. Failure to do so could
result in severe personal injury or death.
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What to do if you smell gas
• Close gas valve.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
• Installation and service must be performed by a
qualified installer, service agency or the gas supplier.
Warning: The heater must be
disconnected from the gas supply
piping system during any pressure
testing of that system at test pressures
equal to or more than 0.5 psig.
FCC:
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Warning
Caution: Any changes or
modifications not expressly approved
by the party responsible for compliance
could void the user’s authority to
operate the equipment.
Fig. 1
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Fig. 2
3
Appliance details
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2Appliance details
2.1Features
Parts
• Touch Pad interface control
• High power pre-mix compact burner with low NOx
emissions
• Modulating Gas Valve with constant gas:air ratio
control
• Modulating water valve for improved comfort and
temperature control
• Freeze protection.
Safety
• Flame sensor (ionization) rod
• Overheat sensor
• Temperature limiter
• Fan speed monitoring.
High Quality Materials for Long Working Life
• Copper heat exchanger
• High efficiency Ceramat Burner
• Compact space saver: mounts on a wall with a
supplied bracket.
• Easily removable two-piece cover.
Features
• Electronic Ignition
• LCD Display
• On/Off and Temperature control switches
• Reset button
• Program Key (Selectable temperature default)
• Failure codes for easy diagnostic and repair.
Accessories
• Optional wireless remote control accessory to
operate with the appliance.
BOSCH is constantly improving its
products, therefore specifications are
subject to change without prior notice.
2.2GWH-635-ESO Specifications
(Technical data)
Approved in US/Canada
Capacity
Maximum flow rate: 6.35 GPM (24 l/min) at a 45°F
(25°C) rise.
* To measure Gas Pressure, see Measuring Gas
Pressure, chapter 2.9.
Water
• Hot water connection (inches) - ¾”
• Cold water connection (inches) - ¾”
• Water valve material: Polymer (PPS) (Polypropylene
Sulfid)
• Minimum water flow: 0.8 gallon/minute (3 l/m)
• Minimum recommended water pressure: 30 PSI
(2.07 bar)
• Connections:
– Bottom of heater
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Appliance details
Combustion
• NOx ≤ 55 ppm
• CO ≤ 250 ppm.
Dimensions
• Depth (in): 8 ½” (220 mm)
• Width (in): 15 ¾” (400 mm)
• Height (in): 26” (650 mm)
• Weight: 47 pounds (21 kg).
Gas types
Natural Gas.
LP Gas.
CO2 analyzer is required to convert from one gas type
to another. Please contact BBTNA for specific
instructions.
Voltage
120 V AC (50/60 Hz)
Amperage
IDLE - 40 mA
Operation - ≤ 2,5 A
UNPACKING THE GWH-635-ESO HEATER
This heater is packed securely.
The box includes:
• Control panel shield
• Pressure relief valve
• Bracket for wall hanging the heater
• Plastic decal shields for covering front cover screws
and control panel, installer should affix these decals
to the front of the unit after installation is complete.
See Fig. 6.
• Installation manual
• Product registration card.
Do not lose this manual. Please complete and return
the enclosed product registration card.
Before installing the unit, be certain you have the
correct heater for your type of Gas - Propane or
Natural Gas. Identification labels are found on the
shipping box, and on the rating plate which is located on
the right side panel of the cover.
Noise
≤ 50 db (A)
Safety devices
• Flame failure device (ionization flame rod sensor)
• Pressure relief valve (supplied with heater)
• Over heat prevention (temperature limiter).
Water resistant
IP X5 (protection against water drops).
The GWH-635-ESO is not approved or designed
for:
• Manufactured (mobile) homes, RV's or boats
• Heating or other recirculating/pumping applications*
• Solar/preheat backup or high temperature booster
use
* This includes domestic hot water circulator pump loop
systems that may previously exist in a home hot water
system. The use of a small electric mini-tank (4-6 gallon
size) should be used for this application; when
designed so the pump will circulate the hot water in the
mini-tank only and through the building's hot water
return loop (timed or thermostatic controlled operation
of the pump is commonly done). The GWH-635-ESO
should be plumbed in line before the mini-tank water
heater, contact BBTNA if further instruction is needed.
B 1. You should follow these instructions when you
install your heater. In the United States: The
installation must conform with local codes or, in the
absence of local codes, the National Fuel Gas Code
ANSI Z223.1/NFPA 54.
In Canada: The Installation should conform with
CGA B149.(1,2) INSTALLATION CODES and /or
local installation codes.
B 2. Carefully plan where you install the heater. Proper
clearances must be followed.
B 3. The appliance must be isolated from the gas
supply piping system by closing its individual manual
gas shutoff valve (not supplied with heater) during
any pressure testing at pressures in excess of ½ Psig
(3.5 kPa).
The appliance and its gas connection must be leak
tested before placing the appliance in operation.
B 4. Keep water heater area clear and free from
combustibles and flammable liquids. Do not locate
the heater over any material which might burn.
B 5. Correct gas pressure is critical for the optimum
operation of this heater. Gas piping must be sized to
provide the required pressure at the maximum output
of the heater, while all the other gas appliances are in
operation. Check with your local gas supplier, and
see the section on connecting the gas supply.
B 6. Should overheating occur or the gas supply fail to
shut off, turn off the gas supply at the manual gas
shut off valve, on the gas line. Note: manual gas
shutoff valve is not supplied with the heater.
B 7. Do not use this appliance if any part has been
underwater. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been underwater
Electrical power must be maintained to the heater to
allow this to function.
WARNING: Proper insulation of the
water lines below the heater is required
if below freezing temperatures, below
32°F, are ever anticipated!
Danger: If the temperature drops
below 5°F, freeze damage to the water
heater itself must be prevented by
turning off the power to the heater, then
disconnecting the plumbing connections and introducing short bursts of
compressed air (20-40 psi) through the
heater's connections. This will remove
the residual water in the horizontal
pipes and water valve..
Danger: Keep children away as the top
of the water heater vent cap will get very
hot during operation. Install in a place
that prevents the top of the heater being
reached by small children.
Danger: Flue gases will be released
through the vent cap. Flue gas is very
hot and contains carbon monoxide. The
heater cannot be installed indoors. To
prevent risk of fire and poisoning by
carbon monoxide, assure all clearances
indicated in manual.
Danger: Surface temperature around
vent cap is less than 140°F, except
highest top surface of vent cap may
reach 400°F.
2.5Proper location for installing your
heater
Carefully select the location of the water heater.
Follow the guidelines below:
B 1. Locate the heater where an adequate gas line size
and plumbing connections are feasible and
convenient.
B 2. The hot water lines should be kept short to save
energy. Centrally locating the water heater is best. It
is always best to have hot water lines insulated to
prevent the possibility of any freeze damage.
B 3. The water in this heater is cold and always remains
cold except for the times that hot water is being used.
The heater is equipped with freeze prevention
equipment that will operate and prevent freezing of
the water in the heater to 5°F with no wind chill.
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Danger: Do not place or store any
combustible material within 5 feet of the
appliance. Risk of fire could be caused
by hot flue gas. Note: Exception is
made for the wall where the appliance
is installed and any adjacent walls or
overhang. In this case observe
clearances required in chapter 2.6.
Warning: Flammable materials,
gasoline, pressurized containers, or any
other items or articles that are potential
fire hazards must NOT be placed on or
adjacent to the heater. The appliance
area must be kept free of all
combustible materials, gasoline and
other flammable vapors and liquids.
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Appliance details
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Plastic decals
2.6Heater Placement and Clearances
The GWH-635-ESO is design certified for installation
directly on a combustible wall. (see 2.7 Mounting
installation) For installation on vinyl siding see Fig. 10.
Keep the area below the heater free of combustible
material.
Minimum clearances
If the appliance is installed under an overhang, there
must be a 36” clearance from the top of the appliance
and the mounting area must be open in front and on the
sides of the appliance.
2.7Mounting installation
Warning: before starting installation:
B check that there are no loose parts
inside the appliance
B ensure that gas pipe, gas valve, mixer,
fan and burner have no damage and are
properly fitted.
Front cover should be removed in order to
inspect components visually (see
instructions below).
To remove front cover.
B Loosen the two Philips head screws located on front
panel (beneath plastic decal shields if they are
already attached, see Fig. 6).
Fig. 5
Danger: The top of the kit will get hot
due to the flue gases. Install away from
children.
Ref.Description
ADirectly below or from an
B
C
D
E
FAbove ground≥ 1 ft
G
Table 2 Clearances
opening; operable windows,
doors and any fresh air
openings
From any adjacent wall or tall
shruberry
Below a gutter, sanitary
pipework, eaves or overhang
From a gas meter, gas
regulator, electrical box or
another 635-ESO heater.
Min.
distances
≥ 4 ft
≥ 4 ft
≥ 3 ft
≥ 3 ft
Fig. 6Remove front cover
B Remove the two top screws securing the vent cap to
the top of the heater, being careful the washers on
the screws are not lost, see Fig. 7.
Fig. 7
B Lift the top vent cap completely upward from the
heater.
B From the bottom of the heater, holding the sides, lift
the front cover panel of the heater upward and
slightly toward you to remove.
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Appliance details
B After inspection, replace front cover and tighten
screws, then replace plastic decal shields
B Fix the top vent cap on the top of the heater, as
shown in Fig. 8). Make sure the vent cap is well fitted
by taking special care that the front cover stays inside
the extended corners of the vent cap, as shown in
Fig. 8). The sides of the cover must be pressed with
your hands to ensure it fits inside those corners.
Secure it in place with its two screws.
attached to the wall surface. The heater must also be
kept level on the wall surface.
Fig. 9
Fig. 8
B The water heater is design certified for mounting on
a wall. Secure the wall mounting bracket provided
with the water heater to a wall surface. See Fig. 9.
B The installation method of the mounting bracket will
depend on what type of surface it’s being mounted
to. Due to the varying types of building surfaces, the
installer must decide on how best to support and
level the heater on an outside wall. It is always
recommended that horizontal or vertical support
boards or plywood sheathing (1/2” minimum) first be
Warning: Do not mount heater directly
to vinyl siding. With vinyl siding
surfacing, a 6' x 4' area of the siding
must first be removed and then
replaced with wood or other non-plastic
made material. See Fig. 10.
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Fig. 10
Vent Safety System
The GWH-635-ESO will shut down if the intake or
exhaust louvers on the vent cap are blocked for any
reason; see troubleshooting section on page 19. See
error code table to confirm error, correct the problem
and then reset the heater before operating.
9
Appliance details
Gas piping
Inlet gas particle screen
2.8Gas piping & connections
Before connecting the gas supply, check the rating
plate on the right side of the heater to be sure that the
heater is rated for the same gas to which it will be
connected.
In the United States: The installation must conform with
local codes or, in the absence of local codes, the
National Fuel Gas Code ANSI Z223.1/NFPA 54.
In Canada: The Installation should conform with CGA
B149 INSTALLATION CODES and/or local installation
codes.
GAS LINE SIZING
The gas supply piping should be sized according to the
applicable plumbing code for a maximum draw of
175,000 BTUH. Measure the length of gas supply line
and use the tables in Fig. 12 or the gas line
manufactures sizing tables to determine the pipe
diameter necessary to accommodate the BTU demand
of the unit. If there are more gas drawing appliances on
the line, size the gas line according to the total maximum
amount of BTU draw for all appliances.
Note: Under sizing the gas line may result in diminished
output and improper operation. See chapter 2.9 for the
procedure to confirm gas pressure.
Warning: The heater must be isolated
from the gas supply piping system
during any pressure testing of that
system at test pressures equal to or
more than 0.5 psig.
The water heater must not be piped with gas supply
pressures in excess of 0.5 psig. If overpressure has
occurred, such as through improper testing of the gas
lines or malfunction of the supply system, the gas valve
must be checked for safe operation.
When connections are made, check for gas leaks at all
joints. Apply some gas leak detection solution to all gas
fittings. Bubbles are a sign of a leak. A Combustible
Gas Detector may also be used to detect for leaks.
Danger: If you have a leak, shut off the
gas. Tighten appropriate fittings to stop
leak. Turn the gas on and check again
with a gas leak detection solution.
Never test for gas leaks using a match
or flame.
Fig. 11
B Install a manual gas shut off valve, on the gas supply
line.
B The use of a union when connecting gas pipe to the
gas inlet connection is important, this will facilitate
any necessary servicing and cleaning of the inlet gas
particle screen.
B The minimum diameter required for any appliance
connector used is ¾”.
B National Fuel Gas Code requires that a sediment
trap (drip leg) be installed on gas appliances not so
equipped. The drip leg must be accessible and not
subject to freezing conditions. Install in accordance
with the recommendations of the serving gas
supplier.
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Appliance details
Follow boxed numbers for piping just one GWH-635-ESO (example: ¾” B.I. Natural Gas pipe for 20 ft
(6.1m). will handle 190,000 btu’s (55.7 kWh). For multiple appliances combine the total btu input load and
then refer to applicable chart below.
* EHD = Equivalent Hydraulic Diameter. The greater the
value of EHD, the greater the gas capacity of the tubing
.
Nominal
IronLength of Black Iron Pipe, Feet
Pipe Internal
Length of Flexible Corrugated Stainless Steel Tubing (CSST), Feet
Maximum Capacity of Semi-Rigid copper Tubing in
Thousands of BTU per Hour of Undiluted Liquefied
Petroleum Gases (at 11 inches Water Column Inlet
Pressure).
(Based on a Pressure Drop of 0.5 Inch Water Column)
* Source National Fuel Gas Code NFPA 54, ANSI
Z223.1 - No Additional Allowance is necessary for an
ordinary number of fittings
FOR LP GAS
Maximum Capacity of Pipe in Thousands of BTU per Hour of Undiluted Petroleum Gases (at 11 inches Water Column Inlet
Pressure) (Based on a Pressure Drop of 0.5 Inch Water Column).
* EHD = Equivalent Hydraulic Diameter. The greater the
value of EHD, the greater the gas capacity of the tubing.
Tube
size
inchesEHD*
102030405060
1/2
18 EHD
1299174645853
3/4
23 EHD
254 183 151131118 107
1
30 EHD
521 365 297256227 207
1 1/4
37 EHD
971 661 528449397 359
Length of Flexible Corrugated Stainless Steel Tubing (CSST), Feet
FOR NATURAL GAS
Maximum Capacity of pipe in Cubic Feet of Gas per Hour for Gas Pressure of 0.5 Psig or less and a Pressure drop
of 0.3 in Water Column (0.75mbar).(Based on a 0.60 Specific Gravity Gas) Btu numbers given in thousands.
Fig. 12
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Appliance details
2.9Measuring gas pressure
2.9.1Connecting Manometer
B Shut off gas.
B Remove front cover and locate inlet gas pressure
measuring point (see Fig. 14).
B Loosen screw inside test point fitting (do not remove)
and connect manometer tube on test point.
2.9.2Static Pressure Test
B Turn gas supply back on.
B Operate all other gas appliances on same gas piping
system at maximum output.
B Record static gas pressure reading in table 3.
2.9.3Operating Pressure Test
B ON/OFF switch in position OFF (0).
B Press and hold "Program" (M) button and turn ON/
OFF switch to ON position.
Static Gas Pressure Reading (see Chapter 2.9)
enter here: ___________________
Operating Gas Pressure Reading (see Chapter 2.9)
enter here: ___________________
Table 3
HIGH ALTITUDE OPERATION
AltitudeNatural
0 - 4,000 ft
(0 - 1,219 m)
4,000 ft - 7,000 ft
(1,219 m - 2,134 m)
Above 7,000 ft
(above 2,134 m)
Gas:
no
modification
CO2 adjustment with flue
gas analyzer required See
chapter9 for instructions.
Liquid
Propane:
no
modification
Not approved
For operation at
elevations
above 2,000 ft
(610 m) the
equipment
ratings shall be
reduced at the
rate of 4% for
each 1,000 ft
(305 m) above
Table 4
sea level
Fig. 13
B As soon as '188' is displayed, release "Program"
button and the display should read P2.
B Press , until P1 appears.Note: While in this mode the appliance will run
constantly at maximum power and allow maximum water
flow. These program modes are for test purposes only
and not intended for normal operation.
B Turn on high volume of hot water flow (at least 6
gpm) and heater will ignite.
B Record operating gas pressure reading in table 3.
Gas pressures lower than 5" W.C. for Natural Gas or
11" W.C. for LPG will result in insufficient degree rise
to the hot water being used, and must be corrected.
See Gas Connections, chapter 2.8.
Fig. 14 Gas pressure measuring (left tapping)
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Appliance details
HOT
COLD
INLET FILTER
SCREEN
2.10Water connections
When facing the heater, the ¾” cold water inlet is on the
bottom right and the hot water outlet is on the bottom
left. Install the heater where it’s centrally close to hot
water use of points if possible, and make hot water piping runs as short as possible.
Fig. 15
B THE USE OF A UNION WHEN CONNECTING
BOTH WATER PIPES TO THE INLET AND
OUTLET CONNECTIONS IS RECOMMENDED,
THIS WILL FACILITATE ANY NECESSARY
SERVICING AND REQUIRED CLEANING OF
THE INLET WATER PARTICLE SCREEN.
Although water piping throughout your structure may be
other than copper, we recommend that copper piping
or suitably rated stainless steel flex line piping be used
for at least three feet before and after the heater (follow
local codes if more stringent). Never sweat any rigid
piping directly to or beneath the water connections,
damage can occur to the internal water valve from
heating of the pipe. Plastics or other PEX type plumbing
line materials are not suitable for connecting directly to
the water heater. Keep water inlet and outlet pipes to no
less than ¾" (19.05mm) diameter to allow the full flow
capacity.
It is recommended that all water piping below the
heater be properly insulated to avoid heat loss. If
below freezing temperatures are ever anticipated
where the heater is located, insulation material
is required and must be capable of protecting the
piping from freezing. The freeze protection that is
equipped within the heater will not prevent any
freeze damage to the exterior water piping.
If the cold and hot connections to the heater are
reversed, the heater will not function. Be certain there
are no loose particles or dirt in the piping. Blow out or
flush the lines before connecting to the water heater.
Full port valves should be installed on both the cold
water supply and hot water outlet lines to facilitate
servicing the heater (see Fig. 16). For installation on a
private well system with the use of a pressure tank, the
lowest pressure range setting recommended is 30-50
psi (2.07 and 3.45bar).
Connecting the pressure relief valve (PRV)
A listed pressure relief valve supplied with the heater
must be installed at the time of installation. No valve is
to be placed between the PRV and the heater. No
reducing coupling or other restriction may be installed
in the discharge line. The discharge line must be a
minimum of 4” above a drain and installed such that it
allows complete drainage of both the PRV and the line.
The location of the PRV must be readily accessible for
servicing or replacement, and be mounted as close to
the water heater as possible. See Fig. 16. To install the
PRV, a suitable fitting connected to an extension on a
“T” fitting can be sweated to the hot water line.
Support all piping.
Fig. 16 Plumbing Connections and Pressure Relief
Valve
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Appliance details
Appliance electrical
power supply
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2.11Electrical connections
Warning: Confirm that the water
heater is appropriately grounded and
that the installation meets all electrical
codes. Outdoor electrical outlets have
special requirements.
Warning: For safety reasons,
disconnect the power supply to the
heater before any service or testing is
performed.
Warning: This heater must be
electrically grounded in accordance
with the most recent edition of the
National Electrical Code. NFPA 70. In
Canada, all electrical wiring to the
heater should be in accordance with
local codes and the Canadian Electrical
Code, CSA C22.1 Part 1. Do not rely
on the gas or water piping to ground the
metal parts of the heater.
Warning: The heater is equipped with
freeze prevention equipment that will
operate and prevent freezing of the
water in the heater to 5°F with no wind
chill. Electrical power must be
maintained to the heater to allow this to
function. WARNING: Proper
insulation of the water lines below
the heater is required if below
freezing temperatures, below 32°F,
are ever anticipated.
2.12Operating instructions
B Remove the control cover shield to access the
controls of the water heater.
The GWH-635-ESO requires an electrical power
supply from a 120VAC 60Hz circuit and must be
properly grounded.
A means for switching off the 120VAC power supply
must be provided.
The heater is wired as shown in the wiring diagram
(chapter 6, Fig. 29).
Fig. 17
Fig. 18
Warning: The control cover must be
replaced after the initial operation
begins, and must be in place at all
times.
B Before proceeding with the operation of the heater
make sure that the system is filled with water.
B Turn off power supply to heater.
B Open the cold water inlet supply to the heater fully.
B Open a hot water faucet to permit the water to fill the
heater and the piping and to eliminate the air trapped
in the system.
B Close the hot water faucet after the water flows freely
and all the air has escaped from the system. Turn on
power supply to heater. The water heater is now
ready to operate.
NOTE: A default temperature setting of
122 F will appear on the display screen.
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2.13For your safety read before
operating your water heater
Warning: If you do not follow these
instructions exactly, a fire or explosion
may result causing property damage,
personal injury or loss of life.
A. This appliance is equipped with electronic ignition for
lighting the main burners. When turning the heater on,
follow these instructions exactly.
B. Before operating the unit, turn the On/Off switch to
the right position.
WHAT TO DO IF YOU SMELL GAS
B Do not try to light any appliance.
B Do not touch any electric switch; do not use any
phone in your building.
B Immediately call your gas supplier from a neighbors
phone. Follow the gas supplier’s instructions.
B If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to turn the on/off control switch.
Never use tools. Follow these instructions exactly. If
control switch is jammed, close the gas supply and call
a qualified service technician. Attempted forceful repair
may result in a fire or explosion.
D. Do not use this appliance if any part has been under
water. Immediately call a qualified service technician to
inspect the appliance and to replace any part of the
control system and any gas control which has been
under water.
NOTE: on a first time initial
installation or after gas line work
has been done, air in the gas line
will cause ignition delay when the
hot water is turned on. This will
result in an error (EA or EC) on the
units display screen. This is
normal. When this occurs, leave
the hot water running and wait 3-5
seconds, then press reset button
to reset the unit (Fig.19, pos. 2).
Wait for (EA or EC) to disappear.
The heater will begin to attempt
ignition again, if the (EA or EC)
reappears then repeat this same
process until all air has been bled
from the gas line.
When the heater is in operation you will hear its power
vent fan and burner operating. Upon turning off the hot
water flow the power vent fan will continue to operate
for up to 60 seconds to exhaust all flue gases. The
power vents fan speed is variable depending on the rate
of hot water used and the burner output.
TO TURN OFF GAS TO APPLIANCE
B Turn off the manual gas shut off valve on the supply
line to the heater and set the ON/OFF switch to the
OFF position (turn to the left position). Note: a
manual gas shut off valve is not supplied with the
heater.
2.14Lighting and operating instructions
B 1. STOP! Read the previous safety information.
B 2. The gas valve must be shut off by putting the ON/
OFF switch to the OFF position (turn to the left
position). Wait five (5) minutes to clear out any gas.
If you smell gas, STOP! Follow “B” in the safety
information above. If you do not smell gas, go to the
next step.
B 3. This appliance is equipped with electronic ignition
for lighting the main burners. When turning the
heater on, follow these instructions exactly.
B 4. Set the ON/OFF switch to the ON position (turn to
the right position). In this position, the water heater is
ready to use.
B 5. Open a hot water tap.
B 6. The burners will remain on until the hot water tap
is turned off.
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15
Operation instructions
3Operation instructions
Fig. 19
1On/Off switch
2Reset button
3Program button
4Increasing temperature button
5Decreasing temperature button
6LCD display
B Press buttons and in order to reach
requested temperature.
3.1Power
On
B To start the appliance switch the button to the ON
position (turn to the right position).
LCD display the default temperature - temperature
factory setting 122°F (50°C).
Fig. 20
Off
B To shut down the appliance, switch the button to the
OFF position (turn to the left position).
Fig. 21
If the outlet water temperature is set too high, the heater
can produce temperatures that are too hot. A
temperature balance shower valve can automatically
mix in cold water to reduce such hot water temperature.
In the event of any temperature instability with the use
of a temperature balance shower valve, refer to shower
valve manufacturer's instructions for internal adjustment
setting. Adjustments should be made to the hottest
setting in the shower valve. Additionally the temperature
control of the heater can be lowered to produce a more
comfortable hot water temperature.
3.2Temperature selection
To select water temperature outlet:
16
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Operation instructions
Hot Water Flow and Temperature with Various Inlet Temperature (lpm/Celsius)
The desired temperature of the hot water can be adjusted on the front control panel of the heater.
The GWH-635-ESO has an electronically controlled gas valve that modulates the burner input in response to both
varying hot water flow rates and/or changes in any incoming and outgoing water temperatures.
Fig. 22 Flow/temperature charts
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17
Operation instructions
i
3.3Use of remote control accessory
Fig. 26 Reset button
If the problem persists, contact your installer.
Fig. 23 Remote control
The wireless remote control accessory and the
temperature selector buttons on the front of the water
heater operate identically. Contact your distributor or
BBTNA to order if the remote control accessory is
preferred. Modification of the water heaters interior
control unit (Fig. 24, component 12) is required when
programming the remote control with this heater.
NOTE: up to 6 remote controls can be
programmed for one single water heater,
each with a range distance of 98 ft (30 m).
3.4Operation
B When a hot water tap is opened, main burner ignites
and LCD displays indication .
Fig. 24
B LCD blinks until selected temperature is reached.
3.6Program button
Program button can be used/programmed in the
appliance and in the remote control.
Programming “Program” function
Programming actions are similar for both controls
(appliance control pad and wireless remote control).
Fig. 27 “Program” key
B Press buttons and to select temperature to
be memorized.
B Hold “Program” button for 3 seconds to save
temperature.
When LCD stops blinking. Temperature is saved on
“Program”.
Using “Program” function
In order to select memorized temperature
3.5Reset button
If the LCD shows the error symbol .
Note: do not use the ON/OFF switch when error is
present.
See the error code on LCD and consult
“Troubleshooting” section.
Fig. 25
After following instructions indicated in
“Troubleshooting” section
B press reset button in order to make the appliance
ready-to-work.
18
B Press “Program” key.
LCD shows pre-memorized temperature, which is now
the hot water selected temperature.
3.7Locked condition
This condition is only valid for appliances with more than
1 controller (an appliance with one or more remote
controls).
Fig. 28 Locked condition
Whenever LCD shows the temperature setting
cannot be adjusted because the appliance is in use by
a user which already selected a different temperature.
Appliance will be automatically unlocked after closing
hot water tap.
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4Maintenance and service
Maintenance and service
Warning: Always turn off the electrical
power supply, turn off the manual gas
valve and turn off the manual water
control valves whenever servicing.
The unit should be checked once a year by a gas
technician. If repairs are needed, the repairs should be
done by a gas technician
To remove front cover
B See instructions to remove front cover on page 8.
Systems and parts that should be checked at
least once a year
Reference diagrams on pages 24 and 25.
• Venting system
• Burners -see page 24 for observation window
• See relief valve manufacture's instruction for
pressure relief valve maintenance
• Periodic cleaning of the water filter screen, see Fig.
15, chapter 2.10.
• Flushing the heat exchanger with a descaling
solution if mineral build up is evident. Scale build up
will shorten the life of the water heater, descale heat
exchanger thoroughly and repeat annually depending
on mineral content of ground water.
5Troubleshooting
Introduction
The GWH-635-ESO burner is activated by a water flow
valve. Numerous water related problems can cause this
water valve to malfunction such as: Insufficient water
flow volume to activate the burners at its minimum flow
requirement; Dirt in the inlet filter screen; Sediment
build-up in faucet aerators, or shower heads; Uneven
pressures between cold and hot (with single lever mix
valves); and Plumbing crossovers. These water flow
related problems can cause the heater to deliver less
than its full output, or to fail to ignite or to shut down
completely.
Problems stated below in upper case and in bold face
should be investigated when there is a problem with the
performance of the water heater but there is NO error
code on the heater's LCD display or wireless remote
control.
Any failures that result in a displayed error code are
referenced on page 21. A Functional Scheme of the
GWH-635-ESO is detailed on page 23. If there is a
problem with the installation, venting or operation of the
unit, the heater will communicate the source by these
error codes.
BURNERS DO NOT IGNITE WHEN HOT WATER IS
TURNED ON
• Cold incoming water connection made to
wrong side of heater
Make sure cold water inlet connection is plumbed to
the right side of heater when facing unit
• Water flow rate at hot water tap is too low
A minimum of 0.8 gallon/minute (3 l/m) is required to
activate the heater
• Cold water inlet filter screen is dirty
Remove water inlet filter screen and clean. The
screen is located at the inlet connection to the water
heater, disconnecting the main cold supply line at the
heater is required. Check and clean faucet aerator
screens too.
• Crossover in plumbing
The heater activates when there is sufficient water
flow through its water valve, a minimum of 0.8 gallon/
minute (3 l/m) is required. If there is a crossover in the
plumbing, the necessary hot water flow rate through
the unit may not be reached, even though the flow at
the hot water tap is sufficient. A plumbing crossover
can be caused by a failed washer at a single lever
faucet, incorrect plumbing or a faulty mixing valve in
the piping. The crossover will create a back pressure
on the water heater and prevent an adequate flow of
water through it. To confirm there is no crossover in
the plumbing, shut off the cold water supply feed to
the water heater. Individually open each of the hot
water taps. There should be no water flowing under
a constant pressure. If there is a constant flow of
water then the plumbing crossover must be
corrected before the heater can operate properly.
WATER IS TOO HOT
• Temperature selection too high
Lower temperature adjustment on heater or wireless
remote control accessory, see chapter 3.2.
WATER IS NOT HOT ENOUGH
• Temperature selection too low
Increase temperature adjustment on heater or
wireless remote control accessory, see chapter 3.2
• Btu input is too low due to inadequate gas line
sizing
See specifications in chapter 2.8 - 2.9. The GWH635-ESO requires adequate gas pressure to reach
desired temperatures, to compensate for inadequate
gas supply or lack of gas pressure the GWH-635ESO will effectively reach the selected output
temperature by reducing the hot water flow rate. Its
motorized water valve makes this adjustment
• Cold water is mixing with the hot water outlet
(crossover)
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19
Troubleshooting
Test by following 4th bullet under BURNERS DO
NOT IGNITE WHEN HOT WATER IS TURNED ON.
LOW WATER FLOW/PRESSURE
• Too many hot water applications are being
used simultaneously or too much flow is being
demanded
The GWH-635-ESO will effectively support two 2.0-
2.5 gpm shower heads simultaneously or multiple
sink applications. Greater draws will result in
increased pressure drop and reduced flow at taps.
See flow/temperature chart on page 17.
• Btu input is too low due to inadequate gas line
sizing
See specifications in chapter 2.8 - 2.9. The GWH635-ESO requires adequate gas pressure to reach
expected temperatures and flow rates, to
compensate for inadequate gas supply or lack of gas
pressure the GWH-635-ESO will effectively reach
the selected output temperature, but only by
reducing the hot water flow rate. Its motorized water
valve makes this adjustment. Proper gas pressure
will need to be delivered before the motorized water
valve will allow greater flow rates through it. Lowering
the set temperature will also allow increased water
flow rate through the motorized water valve. See
flow/temperature chart on page 17.
• Cold water inlet filter screen is dirty
Remove water inlet filter screen and clean. The
screen is located at the inlet connection to the water
heater, disconnecting the main cold supply line at the
heater is required. Check and clean faucet aerator
screens too.
control of the heater can be lowered to produce a
more comfortable hot water temperature.
• Inlet water pressure is erratic due to
fluctuating supply water pressure
For installation on a private well system with the use
of a pressure tank, the lowest pressure range setting
recommended is 30-50 psi (2.07-3.45 bar). The use
of a pressure reducing valve after the pressure tank
is also an effective way to maintain a constant water
pressure to the water heater. Watts brand 25AUB¾” or N35B-¾” pressure relief valves or equivalent
are suggested.
HOT WATER TEMPERATURE FLUCTUATES /
UNIT DEACTIVATED
• Unbalanced pressure in water lines
Any restriction caused by the water heater in the hot
water system can result in uneven pressures
between the cold and the hot. In such cases when
mixing cold water at the tap (manually or
automatically through a mix-type shower valve) the
lower hot water pressure may be overpowered by the
higher cold water pressure in the building and cause
the hot water flow rate to fall below the minimum rate
required. A pressure balance valve will help to
resolve this symptom.
• Temperature balance valves
If the outlet water temperature is set too high, the
heater can produce temperatures that are too hot. A
temperature balance shower valve can automatically
mix in cold water to reduce such hot water
temperature. In the event of any temperature
instability with the use of a temperature balance
shower valve, refer to shower valve manufacturer's
instructions for internal adjustment setting.
Adjustments should be made to the hottest setting in
the shower valve. Additionally the temperature
20
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DisplayCauseSolution
Troubleshooting
E9Temperature limiter opened circuit
(overheat). Trips at 220F (104C).
EANo ionization during safety time (safety time
out).
Note: appliance makes 3 ignition attempts
before entering error mode “EA”.
ECThe ionization signal momentarily
disappeared more then 5 times in less then
30 seconds. CO2 may be out of adjustment
FALeakage error (gas valves do not close gas
circuit).
F7Ionization error (flame sensing at stand-by).Check control unit.*
E0Internal software/hardware failure.Check control unit.*
A7Hot water temperature sensor/receiver
defect (from control unit).
A9
(flashing)
Hot water temperature sensor/receiver misassembled (from control unit).
Note: if display shows “A9” flashing, the
appliance can be operated normally, but
performance may be affected.
Check gas pressure. (see chapter
Check that gas is not diluted with air, as a result
from recent gas pipeline rework.*.
Check if vent terminal is blocked (especially when
the appliance starts up for some seconds and then
looses ionization signal).*
Check ionization electrode.*
Check for a proper ground.*
Check CO2 levels.* (see chapter 9)
Check gas valve and control unit.*
Check water temperature sensor/receiver and
connections.*
Check incoming water temperature to heater, it
must be above 32°F (0°C)
Check that the water temperature sensor/receiver is
properly assembled on the horizontal of the hot
water pipe.*
Check that the water temperature sensor/receiver is
free from corrosion or moisture.*
2.9
) *
C1FAN rotation too low at start-up (from
control unit).
C6FAN rotation too low at operation (from
control unit).
C7No rotational speed sensor signal from FANCheck fan and connections.*
CAWater flow signal over specified maximum
value
E2Inlet temperature sensor faultCheck water temperature sensor/receiver and
A2Overheat protection faultCheck connections to the overheat protection.*
Check supply voltage.*
Check fan and connections.*
Check control unit.*
Check if vent terminal is blocked. *
Check supply voltage.*
Check fan and connections.*
Check control unit.*
Check control unit.*
Check water valve and flow sensor.*
connections.*
Check incoming water temperature to heater, it
must be above 32°F (0°C)
Check sensor continuity.*
Check heat exchanger sealings and walls.*
Table 5
* By installer or service technician only.
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21
Electrical diagram
6Electrical diagram
Fig. 29 Electrical scheme
1Intlet water temperature sensor
2Ionization sensor
3Water flow sensor
4Over heat protection
5Temperature limiter
6Gas valve
7Fan
8Water valve
9AC Plug
10Ignition electrode
11Display PCB
12ON/OFF switch
13Fuse T 2,5A
14Fuse T 3,15A
15Terminal block
16Ground post
17Outlet water temperature sensor
18Connector for Anti-freeze
19Anti-freeze device (Heating resistors)
20Temperature sensor
Fig. 30 Anti-freeze electrical scheme
22
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7GWH-635-ESO Functional scheme
GWH-635-ESO Functional scheme
Fig. 31 Functional scheme
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23
Interior components diagram and parts list
8Interior components diagram and parts list
8.1Interior components
Fig. 32 Components
1Cover
2On/Off switch
3Reset button
4LCD display
5Program button
6Temperature buttons
7Flue gas collector
8Mixer
9Heat exchanger
10Observation window
11Inlet air duct
12Control unit
13Exhaust fan
14Water valve
15Gas valve
24
Fig. 33 Appliance overview
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8.2Components diagram
43
7
6720607440-08.2 JF
1
3
4
5
5
5
2
6
7
8
8
9
10
10
12
13
7
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
31
33
34
36
35
37
38
11
39
32
30
41
40
42
44
Interior components diagram and parts list
Fig. 34 Components Diagram
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25
Interior components diagram and parts list
8.3Parts list
ItemDescriptionReference
1Front cover8 705 421 837
2Shield8 705 506 753
3Heat exchanger8 705 406 285
4Heat exchanger top gasket8 704 701 052
5Clip8 716 102 607
6Heat exchanger bottom gasket8 704 701 054
7O-ring8 700 205 147
8Temperature sensor8 700 400 015
9Washer 1/2"8 710 103 045
10Wireform spring8 714 606 002
11Air inlet duct8 705 700 097
12Water filter8 700 507 001
13O-ring 8 700 205 134
14Water valve with engine8 708 505 016
15Main burner8 708 120 515
16Fan / Burner gasket8 704 701 050
17Set of electrodes8 708 107 020
18Exhaust Fan8 707 204 039
19Gas / Air Mixer 8 705 700 115
20Mixer / Fan gasket8 704 701 059
21Gas valve washer8 704 701 062
22Gas valve8 707 021 019
23Gas valve washer8 700 103 014
24Remote control8 707 207 153
25Control unit8 707 207 133
26Ignition cable8 704 401 220
27Cables / 24V8 704 401 214
28Cables8 704 401 239
29Power supply cord8 704 401 287
30Overheat cutoff fuse8 700 400 019
31Top vent cap7 709 003 243
32Freeze protection device8 700 400 022
33Flue gas collector8 705 700 100
34Flue gas collector collar8 705 700 114
35Cold water pipe8 700 715 156
36Hot water pipe8 700 715 155
37Air inlet screen8 700 507 069
38Crossover tube8 700 715 247
39Overheat sensor (ECO)8 707 206 204
40Clip - Heat exchanger8 701 201 028
41Clip - Over heat fuse8 701 201 024
42Gasket Exhaust8 700 103 710
43Gasket Set combustion Chamber8 704 701 046
44O-ring air duct8 700 205 149
Table 6
26
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Special adjustment for measuring and adjusting CO2 levels
9Special adjustment for measuring and adjusting CO2 levels
The CO2 can only be adjusted by a certified gas
technician with a calibrated CO2 analyzer.
Caution: One factor that may affect
CO2 levels is improper gas pressure.
Please see Chapter 2.9 for the
procedure to measure gas pressure
and record your findings below:
Static Gas Pressure: “ WC
P1 Operating Pressure: “ WC
The P1 minimum operating pressure is 5" WC for
Natural Gas and 11"WC for Propane. Do not proceed
in adjusting CO2 until pressure has been verified to be
at or above these levels, but not to exceed 14” WC.
A. Once Pressure is good
B Turn ON/OFF switch to the OFF (O) position.
B Remove plug by prying with a small flathead
screwdriver. Fig. 35
B Insert CO2 analyzer probe into the measuring port on
the front right of the vent cap at an angle. The tip of
the probe should be inserted to the middle of the vent
cap (approx 5" inserted).
Note: Vent cap must be in place in order to measure
CO2.
B. Measuring CO2 (Cover Installed):
B Open hot water taps to achieve a flow rate of at least
4 gallons per minute. (1 tub and 2 sinks should be
sufficient).
B Record the CO2 reading in P2 below. (Analyzer
reading may take several minutes to stabilize).
B Press the button until P1 appears. Unit will ramp
up to high fire and the flow should increase.
B Record the CO2 reading in P1 on the next page.
P2 CO2 Reading: % CO
P1 CO2 Reading: % CO
2
2
Compare your readings to those found in table 1 under
the “With Front Cover” column. If CO2 readings are off
make adjustments as outlined below.
Note: The “Without Front Cover” column gives
approximate values with the cover off to ease the
adjustment process. Final readings should be taken
with the cover on.
C. Adjusting CO2:
Note: P1 adjustment will change the P2 reading.
Confirm the P1 value BEFORE adjusting the P2 level.
1. P1 CO2 level off:
B Loosen yellow painted Philips screw (1) and cover
should rotate down (2) revealing a brass slotted
screw. Fig. 37.
B Adjusting the slotted screw counter clockwise will
raise P1 CO2 levels and clockwise will lower P1
CO2 levels. Adjustments to the slotted screw will
also change P2 CO2 levels.
Fig. 35
B While holding the Program (M) button, move the ON/
OFF switch to ON (I) position (see Fig. 36). As soon
as ‘188’ flashes on the display, release the Program
button. The display should now read P2.
Fig. 36
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2. P2 CO2 level off:
B Remove yellow painted #40 Torx cover from the front
of the gas valve. (Fig. 38 ) A plastic #40 Torx screw
will be revealed.
B Adjusting the plastic #40 Torx screw counter
clockwise will lower P2 CO2 levels and clockwise
will raise P2 CO2 levels.
Note: These screw adjustment are very sensitive and
may take several minutes to stabilize.
3. Verify both P1 and P2 are within the ranges specified
in table 1 under the “With Front Cover” column. Repeat
steps 1 and 2 as necesssary until CO2 values are within
the specified ranges.
27
Special adjustment for measuring and adjusting CO2 levels
D. Returning to Service:
1. Return slotted cover to original position.
2. Reinstall Torx cover.
3. Remove CO
analyzer probe and reinstall plug in
2
exhaust collar.
4. Turn ON/OFF switch to the OFF (O) position and
then back to the ON (I) position.
5. Heater is ready for normal operation.
Without Front
Cover
Nat. GasNat. Gas
max. inputP19.1 ± 0.1 %9.7 ± 0.1 %
min. inputP29.4 ± 0.1 %9.7 ± 0.1 %
LP GasLP Gas
max. inputP110.1 ± 0.1 %10.7 ± 0.1 %
min. inputP210.4 ± 0.1 %10.7 ± 0.1 %
* Final reading must be confirmed with the front cover
on, CO2 levels increase when the cover is installed.
With Front
Cover
Table 7
Final Readings
P2 CO2 Reading: % CO
P1 CO2 Reading: % CO
2
2
Fig. 38
Fig. 37
28
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10Protecting the environment
Packing
The packing box may be fully recycled as confirmed by
the recycling symbol .
Components
Many parts in the heater can be fully recycled in the end
of the product life. Contact your city authorities for
information about the disposal of recyclable products.
Saving water resources:
B Make sure you close all the taps after any use. Avoid
leaving the taps dripping. Repair any leaking tap.
B Whenever possible use taps with built-in water flow
limiters. They will give you the same comfort level
while saving water.
B Define the temperature you want, in the appliance or
with the remote control. This way you have the
precise water flow needed (mixing cold water to
regulate temperature will increase the water flow with
consequent waste of water).
Protectingtheenvironment
For increased safety shut off the appliance from
the main water supply if your are staying away
from home for a considerable time.
At below freezing temperatures, disconnect the
plumbing connections to the heater and allow
the heater to drain.
To prevent any freeze damage, introduce short
bursts of compressed air (20-40 psi) through
these connections to remove the residual water
in the horizontal pipes and water valve.
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29
Fifteen Year Limited Warranty
i
11Fifteen Year Limited Warranty
General
BOSCH PRO water heaters are warranted by the
Manufacturer (BOSCH) through BBT North America.
BBT North America (BBTNA) will furnish a replacement
heat exchanger and will furnish a replacement of any
other part which fails in normal use and service within
the applicable periods specified below, in accordance
with the terms of this warranty. The BBTNA
replacement will be warranted for the unexpired portion
of the original warranty. This warranty will be valid only
for water heaters in possession of the original purchaser
as recorded on the warranty card.
The Heat Exchanger
If the heat exchanger fails within fifteen (15) years after
the original installation and operation, BBTNA will
furnish a replacement heat exchanger. However, if the
water heater is installed in other than a single family
dwelling, this heat exchanger warranty is limited to two
(2) years from date of original installation and operation.
Exceptions
This warranty will not apply:
• 1. to defects or malfunctions resulting from failure to
properly install, operate or maintain the unit in
accordance with the printed instructions provided;
• 2. to damage or abuse, accident, neglect or freezing
and other acts of nature;
• 3. to damage resulting from operation with either the
flame sensor rod or overheat sensor removed;
• 4. to failure of the heat exchanger resulting from the
operation of the water heater in a corrosive
atmosphere or at water temperatures exceeding the
maximum rating, or if the water heater is not supplied
with potable water;
• 5. to defects or damage cause by any attachment
or modification, including any energy-saving device.
All Other Parts
If any other part fails within three (3) years after original
installation and operation, BBTNA will furnish a
replacement part free of charge.
Shipping costs
In addition to supplying the replacement part(s),
BBTNA will provide ground service delivery for these
parts. Expedited or upgraded shipping will be charged
to the customer.
of the original water heater or a replaced water heater.
Certain service labor allowances are available to PHCC
member contractors, dependent on prior authorization
by BBTNA.
NOTE: the water heater must be free of
damaging scale deposits and not subject
to gas pressures greater than those
shown on the rating plate, which must not
be altered, defaced or removed.
How to Make a Claim
Any claim for warranty parts should be made by the
original installer or service person to the local dealer,
distributor or to BBTNA. If BBTNA, please contact the
Technical Support Department:
BBT NORTH AMERICA
Bosch Group
340 Mad River Park
Waitsfield, VT 05673
Phone: 866-330-2730
www.boschpro.com
In most cases, the dealer or distributor will be able to
promptly honor your claim and subsequently notify
BBTNA. However, all replacements are made subject to
validation by BBTNA of in-warranty coverage. The
damaged or defective item must be made available in
exchange for the replacement.
Miscellaneous
No one is authorized to make any other warranties on
behalf of BBTNA. It is expressly understood that the
replacement warranty of BBTNA shall be in lieu of any
and all other warranties, express or implied, including
warranties of merchantability or fitness for a particular
use or purpose, and further that BBTNA shall not be
liable for any loss or damage directly or indirectly arising
from the use of the hot water heater, or for any
consequential damages arising from such use
(including damages from water leakage). BBTNA sole
liability with respect to any defect shall be for the
replacement of the defective part(s). Some states do
not allow such limitations and exclusions, so the above
may not apply to you.
This warranty gives specific legal rights. You may also
have other rights which vary from state to state.
Service Labor Costs
This warranty does not cover any labor costs
associated with service, removal or re-installation of
part(s). All such costs must be borne by the Purchaser.
Additionally, this warranty does not cover any labor
costs associated with service, removal or re-installation
30
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Fifteen Year Limited Warranty
6 720 607 437
31
Installer Checklist, to be performed by installer upon installation
Serial Number___ ___ ___ ___ ___ ___ ___ ___
(8 digit serial number is located on rating plate on right side panel)
Gas Pressure Reading*Static__________Operating__________
Building Water Pressure__________ Range if on Well system __________