Proline PFL1165W-U Service Manual

SERVICE MANUL

PFL1165W-U

１

SERVICE MANUAL

MODEL: PFL1165W-U

Washing Machine

Washing Machine
All rights reserved. Unauthorized copying and distribution is a violation of law.

This service information is designed for experienced repair technicians only and is not designed for use by the general public. It
dose not contain warnings and cautions to advice non-technical individuals of potential dangers in attempting to service a product.
Product powered by electricity should by serviced or repaired only by experienced professional technicians. Any attempt to service
or repair the product or products dealt with in this service information by anyone else could result in serious injury or death.

WARNING

Order No. FL0911S002V1.1

SERVICE MANUL

PFL1165W-U

２

Contents

Chapter 1 General Information ________________________________________________ ４

1-1. General Guidelines_____________________________________________________４

1-2. Caution and Warning symbols ____________________________________________ ４

1-3. Function indication symbols ______________________________________________ ４

Chapter 2 Product Feature ___________________________________________________ ５

2-1. Features _____________________________________________________________ ５

2-2. Specification __________________________________________________________６

Chapter 3 Matters needing attention ___________________________________________ ８

3-1. Safety _______________________________________________________________ ８

3-2. During Use ___________________________________________________________ ９

Chapter 4 Operational Guidance ____________________________________________ １

０

Chapter 5 Program Introduction_____________________________________________ １

２

Chapter 6 Washing Mathods________________________________________________ １３

6-1. Loading____________________________________________________________ １３

6-2. Adding detergent ____________________________________________________ １３

6-3. Selecting washing program ____________________________________________ １３

Chapter 7 Appearance brief introduction _____________________________________ １４

7-1. Name of parts _______________________________________________________ １４

7-2. Net dimension_______________________________________________________ １５

Chapter 8 Disassembly and Installation ______________________________________ １６

8-1. Remove packing materials _____________________________________________ １６

8-2. Dismantle packing bolts _______________________________________________ １６

SERVICE MANUL

PFL1165W-U

３

8-3. Adjusting the washing machine _________________________________________ １６

8-4. Joining the Inlet Hose to the Washing Machine _____________________________ １７

8-5. Drainage Hose ______________________________________________________ １７

8-6. Connecting to the Power Supply ________________________________________ １７

Chapter 9 Wiring circuit and Self check ______________________________________ １

８

9-1. Wiring circuit ________________________________________________________ １８

9-2. Self check __________________________________________________________ １９

Chapter 10 Error Display and troubleshooting _________________________________ ２

０

10-1. Error Display_______________________________________________________ ２０

10-2. Examination & Troubleshooting ________________________________________ ２４

10-2-1. Display nothing__________________________________________________ ２４

10-2-2. No water inletting ________________________________________________ ２４

10-2-3. No draining _____________________________________________________ ２５

10-2-4. Abnormal noise and vibration_______________________________________ ２５

10-2-5. Water leaking ___________________________________________________ ２６

Chapter 11 Maintenance ___________________________________________________ ２

７

SERVICE MANUL

PFL1165W-U

４

Chapter 1 General Information

1-1. General Guidelines

When servicing,observe the original lead dress.If a short circuit is found, replace all parts which are

overheated or damaged by the short circuit.After servicing ,see to it that all the protective devices such as

insulation barriers ,insulation papers shields are properly installed .Confirm that the screws,parts and wiring

which were removed in order to service are put in the original positions, or whether there are the portions

which are deteriorated around the service places serviced or not. And be sure safety of that.

1-2. Caution and Warning symbols

(You will see them in “Matters needing attention”)

Any instructions in this service manual with this “Warning “sign must be followed strictly.

To prevent damage to the washing machine, any instructions in this manual with this “Stop “sign

must be followed strictly.

1-3. Function indication symbols

(You will see them in the specification table)

Signify the washing machine has this function.

Signify the washing machine doesn’t have this function.

SERVICE MANUL

PFL1165W-U

５

Chapter 2 Product Feature

2-1. Features

(1). 300mm diameter porthole, door may be open at a 180 degrees.

Facilitate view of wash process, facilitate unloading and easy to use with large port.

(2). Class A energy-saving

Scientific design for tub can reduce the use of water heavy during washing, consequently upgrade the

energy efficiency class to A,also use scientific washing

(3). Multi-gear speed controller

According to different costuming，you can select corresponding spin speed，from 0 to 1000 rpm.

(4). Unique gasket design featuring no residual water hidden inside.

By the unique gasket，washing machine can left no residual water hidden between outer drum and front

board.

(5). Delay time adjustive.

According to different costuming，you can select delay time，from 1h to 24h.

SERVICE MANUL

PFL1165W-U

６

2-2. Specification

washing machines

PFL1165W-U

Product identification

Description of appliance Washing machine
Type of appliance(FS = standing, BI = built-in) FS
Supplier own brand

Supplier bar code （ Europe ）

EAN

Commercial Brand / Model

1.

Commercial bar code EAN

Key-Features

Energy efficiency class A
Washing performance class B
Spin efficiency class C
Programs n° 11
Capacity Kg 5
Spin speed (max.) rpm 1000

Noise level （ sound pressure level ）

dB(A) 71
Energy consumption per wash circle kWh 0.95
Water consumption per wash cycle l <49
Annual average energy consumption * kWh 190
Annual average water consumption* l 10800
Residual dampness (spin result) % 56%
Adjustable thermostat ( water temp. adjust from - to ) °C

80 - ※
Drum capacity dry laundry / water kg / l 5/49
Auto water level adjust (depending on volume of filled in laundry)

AWL

Washing time (max.) min 202(TBC)
Washing temperatures (program-controlled) °C 30/40/ 60 /80
Certification's ( CE ) CE/ISO 9001
Approvals (VDE/GS / TÜV/GS / IMQ) TÜV/GS (Rhl.)

2.

* per average 200 wash cycles (EN50242) T= COLD

3.

Basics data

Unit dimensions (H x W x D) cm 85*53.5*59.5
Net weight kg 64
Voltage/frequency V/Hz 220-240V~/50Hz
Input power / main fuse (intensity) W / A 2100/10
Work top / removable /
Control M = electromechanical, E = electronic, F = fuzzy E
Drum S = stainless steel / Z = zinc coated S
Tub P = Polyprop./ S = stainless steel P

Door:

aesthetic ( R = round, Y = big eye, Q = square) R
Diameter cm 30
Outer door frame S = stainless steel / M = metal / P = plastic

P
Inner door G = glass / P = plastic G
Detergent compartments n° 3
Removable compartment for liquid detergent -
Delay timer (from - to) h 0.5-24
Self cleaning suds pump ­Water inlet hose cold water / hot water

/-

Water drain hose / -support

/

Adjustable feet n° 4

Safety systems

Auto door lock

ADL

Motor overheating protection

MOP

4.

No heating without water

NHW

SERVICE MANUL

PFL1165W-U

７

Auto water cool-down (before drain 90°C boiled water)

AWC



Water overflow protection

WRP



Acqua Stop kit

-

Child protection



Programs

1) Strong action /cotton cycles (90°C/60°C/40°C/30°C/※)

n°  /

2) Normal action / synthetics (90°C/60°C/40°C/30°C/※)

n°  /

3) Delicate action / wool or cashmere cycles (60°C/40°C/30°C/※)

n°  /

4) Delicates silk (40°C/30°C/※)

n°



5) Speedy (40°C/30°C/※，29min)

n°



6) Sport

n° -

7) Hand wash

n° -

8) Underwear

-

9) Jeans

-

10) Duvet

-

11) Special programs

n°

4

Single Rinse n°



Single Spin n°



Single Drain



Single Wash



Optional function keys (additional program settings)
ON/OFF



Start / Pause



Delay



Extra Rinse

-

Rinse Hold (or Soak)

-

Eco Time

-

Spin Select



Temperature Select



Baby Care

-

hsaw dloC

-

Super Wash

-

Pre-wash

-

5.

Easy ironing

-

Packing dimensions & loadability

065*056*098 mc mm )D x W x H( snoisnemid gnikcaP

Gross weight kg 66

6.

40' Container load pcs 220

Logistic / recicling information

RS

Packing weight kg 2

Packing materials / Recycling symbols

Carton (weight) gr Shrink package
Polistyren (weight) gr 1800
Polyetylene foil (weight) gr 100
Other packing materials (weight) gr 100

7.

Wood (weight) kg

-

Service RS

User instruction (languages)

8.

Max. failure rate (12 Months after sales to end customer) %

9.

Delivery Time of First Batch Available

SERVICE MANUL

PFL1165W-U

８

Chapter 3 Matters needing attention

3-1. Safety

SERVICE MANUL

PFL1165W-U

９

3-2. During Use

SERVICE MANUL

PFL1165W-U

１０

Chapter 4 Operational Guidance

PP

PROG.

PP

Delay

Spin

Temperature

Delay

Temperature Spin

Start/Pause

On/Off

Prewash

Cotton

Synthetic

Wool

Delicate

Silk

Quick

Wash

Rinse

Spin

Drain

SERVICE MANUL

PFL1165W-U

１１

SERVICE MANUL

PFL1165W-U

１２

Chapter 5 Program Introduction

90

90

SERVICE MANUL

PFL1165W-U

１３

Chapter 6 Washing Mathods

6-1. Loading

6-2. Adding detergent

6-3. Selecting washing program

SERVICE MANUL

PFL1165W-U

１４

Chapter 7 Appearance brief introduction

7-1. Name of parts

SERVICE MANUL

PFL1165W-U

１５

7-2. Net dimension

height:850mm / width:595mm / depth:535mm

595

850

535

PP

PROG.

PP

Delay

Spin

Temperature

Delay

Temperature Spin

Start/Pause

On/Off

Prewash

Cotton

Synthetic

Wool

Delicate

Silk

Quick

Wash

Rinse

Spin

Drain

SERVICE MANUL

PFL1165W-U

１６

Chapter 8 Disassembly and Installation

8-1. Remove packing materials

8-2. Dismantle packing bolts

8-3. Adjusting the washing machine

SERVICE MANUL

PFL1165W-U

１７

8-4. Joining the Inlet Hose to the Washing Machine

8-5. Drainage Hose

8-6. Connecting to the Power Supply

13A

SERVICE MANUL

PFL1165W-U

１８

Chapter 9 Wiring circuit and Self check

9-1. Wiring circuit

PCB-Printed Circuit Board NTC-Temperature Sensor

FA-Interference Suppresser MR-Door Lock

Switch-Power Switch EVP,EVF-Water Inlet Magnetic Valve

P- Pressure Switch B1-Drainage Pump

R-Heating element M-Motor

SERVICE MANUL

PFL1165W-U

１９

9-2. Self check

softy

softy

the drain pump runs for about 1 mins,55:55 will be displayed

the motro runs for 10 secs with the spin speed 400rpm,then for ten secs with the spin speed
1000rpm,44:44 will be displayed.

softy

Herter runs for ten secs,66:66 will be displayed

Press the “temperature”and “delay”button at the same time，then switch on the power ,wait for about 3 secs
,the led will display “TEST”,now you can press “start/pause”to let washing maching start test function

Model selection

1.Press the temperature button and the power button at the same time for 4
seconds, and it will enter the model-selection mode.

2.The default display shows 1460. Press the speed button to choose
1460/1450/1260/1250/1060/1050/960/950/860/850/760/750 till the needed
model.Then press the reservation key and the model can be stored. The model
can not be changed after storage.

3.If you want to change the model again after storage, you can cut off the
NTC and do the cycle adjustment.

SERVICE MANUL

PFL1165W-U

２０

Chapter 10 Error Display and troubleshooting

10-1. Error Display

Error message:Door is not properly shut 20s after program is started.

Troubleshooting:

Error message: Drainage error, water not emptied within 4 min.

Troubleshooting:

Pushing the door to Check Whether
Door is properly shut or not

Y

Shut the door properly

Door lock is broken and need replacing,

then make sure wire is connected
properly.

N

Check the voltage between brown wire
and blue wire of PCB, is it between
AC 220-240V?

Check if drain pump acts by touching

pump position

Y

Check if drain pump or
drain pipe is jammed,
And open the filter and
clean

N

Cut off the power and choose spin
program to start ,then check the import
voltage of drain pump, is it between
AC 220-2240 V?

Replace drain pump

N

Cut off power and pull out water level
pressure switch wire connection. Set
spin program to start. Check the export
voltage to drain pump, is it between AC

-

Replace PCB

Cut off the power and then turn on again.
Check the voltage between brown wire
and blue wire of door lock, is it between
AC 220-240V?

N

Y

Replace
PCB

N

Connect the wire properly

Check if the wire connecting door lock

and PCB is loose

N

Y

Check if water is emptied

Y

Cut off power and water level pressure switch wire
connection, measure the resistance of 1 and 3 pin, is
it infinite? If not, it is water level pressure switch
failure and replaces it. If it is, then repair and check
PCB and wire as followed.

N

Y

The wire between PCB
and drain pump is not
connected properly.
Replace the wire.

Y

N

SERVICE MANUL

PFL1165W-U

２１

Error message:Temperature sensor is not properly connected or damaged

Troubleshooting:

Error message:The heater may be broken

Troubleshooting:

N

NTC exist open circuit. Replace it

Y

Cut off power, check the resistance of
two pins of heater element by
multimeter, is it between 32-35Ω?

Heater element must

be broken, please
replace it

Y

Check if NTC is connected properly

Cut off power and measure the resistance

of temperature sensor by

multimeter, is

it between 5-14kΩ ?

Y

N

Connect NTC well

N

N

The control wire may be broken,
Otherwise the PCB must be broken;
Please replace the broken.

N

Replace PCB

Check the white wire and black wire of NTC,
are they connected well?

Connect all wires well

Disconnect the white wire and black wire
from PCB, and measure if the resistance
between white wire and black wire of PCB, is
it infinite?

Y

N

Y

Replace wire

Check if overload laundry. Reduce the laundry

Y

SERVICE MANUL

PFL1165W-U

２２

Error message: The required water level is not reached within 8 min

Troubleshooting:

N

Check if inlet valve is jammed

Clean inlet valve

N

Draw out the dispenser and check if
water is entering

Observe if the
height of drain pipe
not reach 80 cm. If
water level pressure
switch and the hose
is leaking gas

Electromagnetic valve must be broken, please
replace it.

N

Check if tap is closed or water

pressure is too low (usual
between0.2 -1 MPa)

Open the tap or wait for normal water
pressure to use

The wire connected PCB and inlet valve is not
properly. Please reconnect it or replace it.

Y

Y

Y

Y

Y

Check if water is leaking from washer

bottom. Inlet pipe. drain pipe or
other pipe connection

Y

Replace PCB

Check if export voltage from PCB to
electromagnetic valve, is it between
AC 220-240V?

N

N

Connect it well.

N

Turn on power, and set pre-wash
mode, then start. Check the import
voltage of electromagnetic valve by
multimeter is it between AC

220-240V?

SERVICE MANUL

PFL1165W-U

２３

Error message. Motor overheat protection or is damaged.

Troubleshooting:

Error message. Water level exceeds protection value.

Troubleshooting:

Y

Cut off power and check if motor wires
are connected well

Reconnect well

Y

Measure if the resistance of motor
binding by multimeter, is it as followed?
1-2(between white and white)5 ;
3-5(between brown and red)4 ;
7-8(between gray and black)40 ;

N

Check if water switch hose and air collector

are jammed

Clean water switch hose and air
collector

N

Pull out water switch inserts and turn on
power, then set wash mode. while water
is entering at the position of 1/4 glass
window, check the resistance between ①

and ②, is it 0 ? Check the resistance
between

①

and ③ ,is it infinite?

Replace water pressure switch

N

N

Y

Y

Without starting but electrifying, measure

the import voltage of inlet valve, is it
between AC 220-240V?

Replace PCB

Y

Y

Put the motor in normal temperature

about ten minutes, and then test
again. If the resistance is natural, it
is caused by overheated protection.
Then check and deal with
overload, abnormal voltage. If not,
please replace motor

N

Without power ,connect inlet pipe to inlet
valve, then open the tap and observe if
water is entering in dispenser

Y

Replace inlet valve

Repair wires

Pull out the wire connection of motor
and driving computer board. Then
check if circuit is open by multimeter

SERVICE MANUL

PFL1165W-U

２４

10-2. Examination & Troubleshooting

10-2-1. Display nothing

Troubleshooting:

10-2-2. No water inletting

Troubleshooting:

Measure the power supply ,is it exists

220V-240V AC voltage？

Y

Repair power supply

N

Press the power switch

N

Check if power plug exists 220V-240V
AC voltage at the import pin

Is the tap shut off or the water pressure
too low?

Y

Open tap or wait for normal water
pressure

N

Check if water is leaking from washer
connection, especially between inlet pipe
and tap. to make sure of no bends.

Reconnect inlet pipe.

N

Check if filter of electromagnetic valve
is jammed

Clean filter

Choose pre-wash program and start，
then check if there is 220-240V at
ex

p

ort pin of electromagnetic valve

Is power switch on?

Y

Y

N

Insert the plug well and test

N

Press power switch and check the
voltage between two pins of power
switch. Is there 220-240V AC
volta

g

e?

N

Make sure power supply cable
assembly is connected well and then
replace power switch.

Cut off power and check if plugs are
connected well by pulling the plug of
PCB.

Y

N

Y

Replace PCB

Y

Choose pre-wash program and start，
Check if there is 220-240V at import
pin of electromagnetic valve

Is there open circuit between
electromagnetic valve and PCB?

Y

N

Replace electromagnetic valve

Reconnect the wire

Replace PCB

N

N

Y

SERVICE MANUL

PFL1165W-U

２５

10-2-3. No draining

Troubleshooting:

10-2-4. Abnormal noise and vibration

Troubleshooting:

Turn filter anticlockwise ， open and

check if filter is jammed

Clean and tighten filter clockwise.

Y

Is the pack screws dismantled?

Dismantle the screws

Clean

N

Is the height of drain pipe too high?

N

Adjust the height of drainpipe to
80-100 cm

Y

Y

Arrange hose and clean

Adjust adjustable feet

Is washer in balance?

Y

Turn on power and set spin program,
then start，check if there is different
noise from motor

Check if hose-connecting cylinder to

pump is bent or jammed

Turn on power and choose spin
program to start. Measure if import
voltage of drain pump is 220-240V

Cut off and check if the connection
between drain pump and PCB is open

Replace drain pump

Replace the wire .

N

Replace
PCB

Is belt loose or worn?

Remove belt and turn belt pulley by hand,
and then check if there is different noise

Y

Y

Replace it

Dismantle triangle and

check the bearing. If it is
broken, replace it.

Replace motor

N

N

N

N

Is there foreign material in the washer ?

N

N

Y

Y

Y

N

Y

N

Y

Turn on and select spin program to start,
Measure export voltage of PCB to the
drain pump, is it 220-240V?

N

SERVICE MANUL

PFL1165W-U

２６

N

10-2-5. Water leaking

Troubleshooting:

Y

Is drain pipe broken？

Readjust it

Is cushion of sight window broken?

Replace drainpipe

Reassemble or repair

Is water leaking from outer cylinder?

Remove clothes

Y

Y

Check if water is leaking from the inlet pipe
or the tap

N

Check if there is foreign material nipped
between cushion of sight window and
sight window

Check if all tubes and tie-in is leaking
water, including the connecting of tube
and valve, dispenser, tube and dispenser,
outer cylinder-cushion of sight

-

Y

Y

Replace outer cylinder

N

N

N

SERVICE MANUL

PFL1165W-U

２７

Chapter 11 Maintenance

SERVICE MANUL

PFL1165W-U

２８

SERVICE MANUL

PFL1165W-U

２９

Sincere Forever