Primera PTBurn User Manual
PTBurn™ Network
Software
User's Manual
© 2003 All rights reserved.
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Notices: The information in this document is subject to change without
notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD
TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. No liability is assumed for errors
contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated into another language without
priorwritten consent.
Trademark Acknowledgments: Windows® is a registered trademark
of Microsoft Corporation. All other trademarks are the property of
their respective owners.
PTBurn™ is trademark of Primera Technology, Inc.
Printing History
510869-110503
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Table of Contents
Section 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
A. How PTBurn Network Software works . . . . . . . . . . . . . 1
B. Note on terms and conventions . . . . . . . . . . . . . . . . . . . . 2
C. System Requirements (PTBurn Server) . . . . . . . . . . . . . . 3
D. System Requirements (PTBurn Client) . . . . . . . . . . . . . . 3
Section 2: Installation of PTBurn Server . . . . . . . . . . . . . . . . . . 4
A. Installation and Setup of PTBurn Server. . . . . . . . . . . . . 4
B. Running the PTBurn Server for the First Time . . . . . . . 6
Section 3: Setting up the PTBurn Server . . . . . . . . . . . . . . . . . . . 8
A. PTBurn Server's Main Application Window . . . . . . . . . 8
B. PTBurn Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 10
B.1. Robotics Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
B.2. Administration Settings . . . . . . . . . . . . . . . . . . . . . . 14
B.3. Job Handling Settings . . . . . . . . . . . . . . . . . . . . . . . . 18
Section 4: Installation and Setup of the PTBurn Client
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
A. Installing the PTBurn Client . . . . . . . . . . . . . . . . . . . . . . 21
B. Running PTBurn Client For the First Time. . . . . . . . . . 24
Section 5: Using PTBurn Client to Submit a Job . . . . . . . . . . . 25
A. Job Type Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
B. Sending a Data Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
C. Creating an Audio Job . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
D. Creating an Image Job . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
E. Creating a Print-Only Job . . . . . . . . . . . . . . . . . . . . . . . . 43
F. Opening an Existing PTBurn Job(*.PJB) . . . . . . . . . . . . 47
G. Using the 'Get Status' Feature . . . . . . . . . . . . . . . . . . . . . 48
H. Advanced Job Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Section 6: Using SureThing CD Labeler . . . . . . . . . . . . . . . . . . 53
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A. Creating a Disc Design. . . . . . . . . . . . . . . . . . . . . . . . . . . 53
B. Using Merge Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Section 7: Troubleshooting and Technical Support . . . . . . . . 59
A. Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . 61
B. Reinstalling PTBurn Server . . . . . . . . . . . . . . . . . . . . . . . 64
C. Reinstalling PTBurn Client . . . . . . . . . . . . . . . . . . . . . . . 64
D. Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Introduction 1
Section 1: Introduction
THANK YOU…
…for purchasing PTBurn™ Network Software for your Disc Publisher.
This software will enable your Publisher to be accessed by up to 5
users on your network, thus increasing your productivity. PTBurn™
adds the power and flexibility to allow multiple users to schedule
record-and-print disc jobs, with the ability to design labels right from
their workstations.
A. HOW PTBURN NETWORK SOFTWARE WORKS
PTBurn Network Software consists of three unique applications,
PTBurn Server, PTBurn Client and SureThing CD Labeler.
PTBurn Server is a server application that runs on the PC connected to
your Disc Publisher. This application must be running for the to
accept jobs over the network. The PTBurn Server creates a
'PTBurnJobs Shared Folder' upon installation. This folder is a shared
directory that acts as a collecting point for jobs sent from around the
network. The PTBurn Server Software will constantly monitor the
PTBurnJobs Shared Folder for job requests, and then queue submitted
jobs for processing. The PTBurn Server is able to prioritize jobs, and
will keep a log and status file on all activity in the server.
PTBurn Client runs on up to 5 workstations. Additional user licenses
are available from Primera Technology. The PTBurn Client is a
simple, wizard-like interface that allows a user to easily and quickly
create several different types of recording jobs. PTBurn Client also
provides real-time status to the user allowing them instant access to
the status of the jobs that are being processed.
Once a job is submitted using PTBurn Client, the files to be recorded
and the print file to be used to label the discs are temporarily copied
over to the PTBurnJobs Shared Folder. A job request is also submitted
at that time. The PTBurn Server reads in the job request, records and
prints the discs to fulfill the job, and moves on to the next job in queue.
SureThing CD Labeler is a powerful yet easy-to-use application for
2 Introduction
creating the image to be printed on your disc jobs. SureThing is set up
in an easy step-by-step wizard allowing even users with little or no
background in graphic design to create fast, professional looking
labels. SureThing also has a powerful merge tool built in to allow for
the automated insertion of serialized numbers, dates, merge fields
from databases and even unique images.
These three applications combine to create a network software package
that will allow users to create discs over the network as simply as
using an office printer or copier.
B. NOTE ON TERMS AND CONVENTIONS:
From this point forward, the following terms and conventions will
apply:
The Disc Publisher will be abbreviated simply as the Publisher.
Optical discs, such as CD-Rs, CD-RWs, DVD-Rs and more are all
referred to as CDs or discs. Please note that in order to copy and
record DVDs, you need to have purchased the DVD-R version of the
Publisher.
C. SYSTEM REQUIREMENTS (PTBURN SERVER):
· 1 GHz Pentium III/IV CPU or better
· Windows 2000 or XP Professional
· 512 MB SDRAM
· Available IEEE 1394 FireWire® port
· Available USB 1.1/2.0 port
· Free hard drive space of at least 40 GB for CD jobs; if
using DVD, at least 80 GB of space is recommended
· 10/100 Ethernet Connection
Introduction 3
D. SYSTEM REQUIREMENTS (PTBURN CLIENT):
· 750 MHz Pentium III/IV CPU or better
· Windows 2000 or XP Professional
· 512 MB SDRAM
· Free hard drive space of at least 10 GB or better
· 10/100 Ethernet Connection
4 Installation of PTBurn Server
Section 2: Installation of PTBurn
Server
This software is installed in two components, PTBurn Server and
PTBurn Client. PTBurn Server is the server software for the Publisher
and should be installed on the host PC connected to your Disc
Publisher. You will need to install PTBurn Server prior to installing
PTBurn Client. A third software package can be installed. SureThing
CD Labeler is found on the printer driver installation disc and can be
installed on any workstation that will be using the Publisher.
Please refer to the Publisher User manual for proper installation and
set up of the Publisher. Once you have properly set up your Publisher
and optional CD printer, the next step is to install the PTBurn Server
on your PC.
A. INSTALLATION AND SETUP OF PTBURN SERVER
As mentioned above, PTBurn Server is the server application and must
be installed on the PC to which the Publisher is connected. Make
certain this PC is networked and accessible to all who will be using the
Disc Publisher to publish discs, and verify the Disc Publisher is
connected and properly functioning. You must have Administrator
Rights on this PC to install this software properly. Make certain this
PC is running Windows 2000 or XP Professional.
Install PTBurn Server software as follows:
a. Close down all other software applications.
b. Insert the included CD into your computer's CD-ROM drive.
c. After a moment, the installer should automatically launch. If not,
right-click the Start button, then select Explore from the pop-up
menu, then double-click on the icon for the CD-ROM drive
containing your PTBurn Installer CD.
d. From the Installer, Click the Install PTBurn™
Server button.
This will open the PTBurn Server Install Menu
Click on the Next> button to start the install process.
Installation of PTBurn Server 5
After installing server you will now see this screen:
Click Next to continue. You will now be guided through the
installation of the SureThing CD Labeler Software. Once complete,
close the SureThing Installer and return the PTBurn Master Installer.
You will now be prompted to reboot your system.
Click the Restart button to reboot your computer. You MUST reboot
prior to launching the PTBurn Server Application.
B.
6 Installation of PTBurn Server
RUNNING PTBURN SERVER FOR THE FIRST TIME
Launch PTBurn Server by clicking Start> Programs> PTBurn Server.
When launching the PTBurn Server for the first time, you will be
prompted to select a "PTBurnJobs' Shared folder.
You can use the default location shown, or click Browse to find
another directory. This folder is where files will be temporarily copied
while jobs are queued for processing. Once a job has finished, these
files will be deleted. Keeping that in mind, you will want to make
sure you are creating this folder on a drive with enough hard drive
space to hold several jobs while they are awaiting completion. We
recommend 40 GB for those only making CDs, 80GB for DVDs. Once
the folder has been selected, click OK. The PTBurn Server Software
will automatically make the folder shared, granting full access to all
users. The PTBurn Server will also create 2 sub folders, Log and
Installation of PTBurn Server 7
Status. Log will contain a text file that constantly updates with a
record of all events on this server. Status also contains a constantly
updated text file that records the status of the server and jobs
submitted for processing.
It is important to note that PTBurn Server will not function properly
unless it has a valid PTBurnJobs Shared folder. The folder must be
shared with full access to all users, and must contain subdirectories
named Log and Status.
After clicking OK, you will see the following alert the first time
PTBurn Server is launched:
Until you call to activate the PTBurn Server, you will only have 1 of
the allowed 5 Clients available. Activating the additional clients is
covered in Section 3 - C. Administration. Click OK to open the
PTBurn Server Main Application Window. The next section will guide
you through the use and administration of the PTBurn Server
Software.
8 Setting up the PTBurn Server
Section 3: Setting up the PTBurn
Server
This section will guide you through the PTBurn Server software and it
configuration.
A. PTBURN SERVER'S MAIN APPLICATION WINDOW
Launch PTBurn Server by clicking Start> Programs> PTBurn Server. If
you see an Available Client Alert, click OK to open the software. You
will see the Server Main Application Window.
This window is where the current status of the server and the jobs that
have been submitted for completion.
Drive Status shows the progress of recording of the current disc.
Waiting Job
Queue
Drive Status
Pause Button
Abort Button
Settings ButtonOpen Log Button
Setting up the PTBurn Server 9
Pause Job will pause the server after the current disc has been
completed.
Abort Job will abort the current job.
Waiting Job Queue displays all jobs that have been submitted to the
Server. The widow also displays the number of discs requested with
the job, priority set in the client, and the Client who submitted the job
to the server.
Press the Open Log button to open the log file and display a record of
all events. This log is very useful in spotting any recording errors and
also allows you to track jobs that have been sent to the server.
10 Setting up the PTBurn Server
B. PTBURN SERVER SETTINGS
From the Main Application Window, click the Settings button to open
the Settings Window. These settings will govern how the Server will
handle the disc jobs that have been submitted by clients. Note that this
window will not be available while the server is completing queued jobs.
Once the server is idle, the Settings window will be available.
Settings Window
The PTBurn Settings Window can be broken down into three groups,
Robotics, Administration and Job Handling. These sections are
discussed below.
Robotics
Administration
Job Handling
Setting up the PTBurn Server 11
B.1. Robotics Settings
The Robotics Settings are controls that allow the Administrator to test
the robotics of the Disc Publisher and to configure how discs will be
delivered.
Robotics Settings
Under Robotics you will see two buttons, Options and Movements
Test. Press the Options button to open the Options/Services window.
This window contains some settings for the server allowing you to
control how the Disc Publisher creates discs.
In this window you will have the following options:
Enable Kiosk Mode will allow your server to operate in Kiosk Mode.
Kiosk Mode allows the Disc Publisher to use both 25 disc bins as input
doubling the capacity from 25 discs to 50 discs. The finished discs will
be ejected out the front of the unit. An optional Kiosk Kit containing
an output bin for the front reject area of the Disc Publisher is available
from Primera.
Print "Reject" will cause rejected discs to be printed with the word
"Reject" instead of the graphic selected for the job. This is useful in
Kiosk Mode since all discs are deposited out the front of the unit. If
12 Setting up the PTBurn Server
this mode is disabled the reject discs will contain no printing
whatsoever.
Record and Print Simultaneously allows the Disc Publisher to start
recording a new disc while printing a disc from the previous round.
This will greatly increase the throughput of the Disc Publisher, but
will also use more system resources.
Minimize Printing Dialog will suppress the printing dialog that
would otherwise be displayed during the printing of jobs. If this
feature is disabled, a dialog box showing the amount of remaining ink
and printing status will be pop up every time a disc job is printing.
It is a good idea after a clean install to make certain the Server is
communicating properly with the Disc Publisher. In the
Options/Services window you will see an option for the USB Port
currently used to connect the Disc Publisher to your system. You will
also see a Check Communications button. Select the proper port, then
press the Check Communications button to see if the Disc Publisher is
attached properly and being seen by the server. You should see the
following message:
If you do not see this message, close the server software and check the
Disc Publisher connection. Make certain the Disc Publisher has been
installed properly on this system. Consult the Disc Publisher's User's
Manual for troubleshooting tips on this Click OK to return to the
Options/Services Window. You can also test the robotics of the Disc
Setting up the PTBurn Server 13
Publisher by clicking the Movements Test button. Pressing this
button will open the Duplicator Movements window.
In this window you will be able to reset the Disc Publisher Robotics by
pressing the Reset Robotics button. This will clear the commands
from the Disc Publisher's internal memory and reset its processor. You
can also perform a test of the Disc Publisher by selecting a number of
discs and clicking the Start Test button. This will cause the Disc
Publisher to load discs, one at a time, from the input bin into the
recorder, then to the printer, and finally to the output. Click Exit to
return to the Options/Services window.
In to the Options/Services Window you will also see a button that
launches the SureThing CD labeler and will allow you to create a disc
design. If you use this, make certain you close SureThing. It is very
important that you do not have SureThing running on the server
while it is accepting jobs. If SureThing is running when the server
attempts to print, the job will fail.
14 Setting up the PTBurn Server
B.2. Administration Settings
The Administration Settings will allow the Administrator to choose the
shared folder for job queuing and administrate the clients allowed to
submit jobs to the server.
Administrator Settings
Click the Admin Utilities to access and administer licenses and clients
for the PTBurn Server Software.
The way the Administrator Utility works is available clients will be
automatically added to the Clients In Use… list on a first-come-firstserve basis until the number of available clients has been used. As
mentioned in the Install instructions, the PTBurn Software will come
with 1 client active prior to unlocking the 4 users included with your
purchase price.
Unlock additional Clients as follows:
Click the Generate Key button.
Jot down the key as shown or highlight and press Ctrl+C to copy it to
the clipboard. This key will need to be presented to Primera
Technology to redeem your 4 additional users.
Setting up the PTBurn Server 15
Call Primera Technology's Supply department at 800-797-2772 with
this key and the serial number on your software box.
A representative will then provide you with a License Key to unlock
the users. Additional users can be added in the same manner.
Once you have received the License Key from a Primera Technology
Supply Sales Representative, click the Enter New License Key button
and enter the key in the area provided. Click Submit when finished.
Once you have unlocked the users, you can administer which users
will have access to the server.
In the Administrator Utilities Window, you will see Available Clients
listed on the left, and Clients In Use listed on the right. As mentioned
earlier, the Clients in use will be automatically assigned in a firstcome-first-serve basis as jobs from these clients are submitted to the
16 Setting up the PTBurn Server
Server. If an administrator is running short on licenses, a Client can be
removed by simply highlighting the client in the Client In Use window
and pressing the <Remove button and an alternative client can then be
selected from the Available Client Window and added by clicking the
Add> button.
Click the Setup Admin Notifications… button to access the user list
for your network and select the workstation that you would like to
receive Administrator Messaging. Administrator Messaging sends
notifications of any error that requires Administrator attention such as
'out of disc' and 'out of ink' errors.
In the Admin Notifications window you will see a check box to allow
Setting up the PTBurn Server 17
you to enable or disable the Admin Notifications and you will see a
drop down list allowing you to select the workstation that will receive
these messages.
B.3. Job Handling Settings
This section identifies how the Server will handle queued jobs and
report their status.
Job Handling Settings
The Complete all copies… setting will allow you to decide whether
failed discs will be counted towards completing a requested job. For
instance, a client requests 5 copies in a job request. When the server
processes the job, 4 discs are successful, and 1 fails. If this option is
disabled, the job will
be completed as is, with 4 good discs and 1 failure. If this is enabled,
the server will record another disc to complete the
job request.
How Long before lower priority jobs get 'Promoted' will identify jobs
that have been waiting for a set time and change the priority to allow
them to be completed faster. Priority is set in the client application
(see section 5F Using PTBurn Client's 'Get Status' Window) and
assigned a number from 0 to 5 (0 being the highest, 5 being the lowest)
allowing certain jobs to be able to skip ahead in the queue if they are
more urgent.
18 Setting up the PTBurn Server
How long information is available to Clients will allow the
administrator to decide how long status on completed jobs will be
displayed in the PTBurn Client Get Status (see section 5F Using
PTBurn Client's 'Get Status' Window) Window.
How many rejects in a row are tolerated before giving up allows the
Administrator to decide how many back-two-back recording failures
will be tolerated before the Server aborts the job and goes to the next
request in the queue.
Once you have these values set, click Save Values. You will then need
to close and restart the PTBurn Server to have these changes take effect
(not necessary)
The Job Request Folder Window will allow you to select a folder in
which jobs will be queued for processing. As mentioned in the Install
instructions, all files to be burned on to a disc will be temporarily
copied to this folder so you will want to make certain the volume
containing this folder has ample space. If you want to change the
folder, click the Change button. You will see the following window:
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