Primera LX610 User Manual
User’s Manual
© 2019 All rights reserved.
For the most recent version of this manual please visit
http://www.primera.com/customer-support
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Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE
WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of this material. This document contains
proprietary information that is protected by copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated into another language without prior written consent.
Trademark Acknowledgments: Primera and Primera LX610 are registered trademarks of Primera Technology, Inc.
Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective
owners.
Revision History
Edition 1.0, Copyright 2019, All rights reserved.
FCC Compliance Statement: This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
For Users in the United States: This product is intended to be supplied by a UL listed Direct Plug-In Power Supply
marked "Class 2"or a UL listed ITE Power Supply marked "LPS" with output rated 12VDC, 5A or higher. This equipment
has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. In
a domestic environment this product may cause radio interference, in which case the user may be required to take
adequate measures. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Re-orient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cables is required to comply with the Class A limits of Part 15 of the FCC Rules. You are cautioned that
any changes or modifications not expressly approved in this manual could void your authority to operate and/or obtain
warranty service for this equipment.
For Users in Canada: This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set
out on the Radio Interference Regulations of the Canadian Department of Communications. Le present appareil
numerique n'emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la class
A prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada.
122019
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Table of Contents
Section 1: Getting Started ..................................................................................................................................... 6
1A Choosing a Good Location ........................................................................................................................... 6
1B Unpacking and Inspection ........................................................................................................................... 7
1C Installing the Roll Holders ............................................................................................................................ 8
1D Identifying the Parts .................................................................................................................................. 12
Section 2: Media, Cartridges and Knives ............................................................................................................ 14
2A Label and Roll Specifications ..................................................................................................................... 15
2B Installing Digital Die-Cutting Label Stock ................................................................................................... 18
2C Installing Pre Die-Cut Label Stock .............................................................................................................. 21
2D Replacing the Digital Die Cutting Knife holder .......................................................................................... 25
2E Replacing the Cutting Knife ........................................................................................................................ 27
2F Replacing Ink Cartridges ............................................................................................................................. 28
2G Adjusting the Gap Sensor Position (Pre Die-Cut Labels Only) ................................................................... 30
Section 3 Primera PrintHub ................................................................................................................................ 32
3A Adjusting Knife Pressure and Stretch Factor ............................................................................................. 33
3B Using the Cost Estimator ........................................................................................................................... 35
3C Set the Gap Sensor Mode (Pre Die-Cut Labels Only) ................................................................................. 36
3D Set the Present/Cut Mode......................................................................................................................... 38
3E Adjusting Print Alignment .......................................................................................................................... 40
3F PrintHub Settings ....................................................................................................................................... 42
3G PrintHub Printer Settings .......................................................................................................................... 44
3G1. Multiple Printer Support .................................................................................................................... 45
Section 4 Printing and Cutting with PTCreate .................................................................................................... 46
4A Overview (Standard version vs Pro version) ............................................................................................. 46
4B PTCreate Software Activation .................................................................................................................... 49
4C Software Deactivation ............................................................................................................................... 51
4D Tutorial How to setup a Print and Cut in PTCreate Standard .................................................................... 52
4D.1 Choosing a Label Size (Page Layout) ................................................................................................... 52
4D.2 Import a flat Image (JPG, BMP, PNG, TIF, GIF) ................................................................................... 53
4D.3 Add a Cut file ...................................................................................................................................... 55
4D.4 Print. ................................................................................................................................................... 58
4E: Tutorial: How to Setup a Print and Cut using PTCreate Pro – Vector File Cut .......................................... 59
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4E.1 Choosing a Label Size (Page Layout) ................................................................................................... 59
4E.2 Import a flat Image (JPG, BMP, PNG, TIF, GIF) .................................................................................... 60
4E.3 Working with Layers in an Imported Vector File ................................................................................ 63
4F Tutorial: How to Setup a Print and Cut using PTCreate Pro – Contour Cut ............................................... 65
4F.1 Choosing a Label Size (Page Layout) ................................................................................................... 65
4F.2 Import an Image. ................................................................................................................................. 66
4F.3 Trace Image and create Cut Line ......................................................................................................... 68
4F.4 Offset a Cut Path ................................................................................................................................. 72
4G Setup multiple identical cuts (Duplicate and Array) ................................................................................. 74
4H Print Preview ............................................................................................................................................. 79
4I Vector File Specifications for Designer ....................................................................................................... 80
Section 5: Printing only to Pre Die-Cut labels ..................................................................................................... 81
5A Using BarTender for Pre Die-Cut Printing .................................................................................................. 81
5B Add Text, Barcodes and Graphics to a BarTender Label ........................................................................... 88
5C Printing from Other Programs ................................................................................................................... 89
5D Creating a Full Bleed Print ......................................................................................................................... 90
5E Printer Driver Settings ................................................................................................................................ 92
Section 6: Troubleshooting ................................................................................................................................. 95
6A Solving Pre Die-Cut Print Alignment Problems .......................................................................................... 95
6B Maintenance .............................................................................................................................................. 97
6C Poor Print Quality – Cleaning the Cartridge .............................................................................................. 98
6D Technical Support. ................................................................................................................................... 101
Section 7: Technical Specifications ................................................................................................................... 102
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Section 1: Getting Started
THANK YOU…
...for choosing an LX610 Color Label Printer. The LX610 Printer will print razor-sharp text and
barcodes, vibrant colors, and even stunning photo-realistic photographs directly onto rolls of labels,
card stock and a variety of other approved media. AND with the built in digital die cutter you can
cut and create your labels in any size or shape you choose.
This User's Manual is your complete step-by-step guide to quickly and easily setting up and printing
with your new Color Label Printer!
1A Choosing a Good Location
Place the printer on a flat surface in a location with adequate air circulation to prevent
internal heat buildup.
Do not place the printer near heat sources such as radiators or air ducts, or in a place subject
to direct sun light, excessive dust, mechanical vibration or shock.
Allow for adequate clearance in front of the printer to accommodate the printed label stock
as it is leaving the printer to avoid the possibility of binding or jamming of the label stock.
Allow for 6” of clearance behind the printer to accommodate loop creation during cutting
operations. The area directly behind the printer must also not be obstructed by USB or
power cables connected to the printer.
Allow for adequate overhead clearance for opening the top cover to allow easy access to the
labels tock and ink cartridge. The printer will require 7 inches (17.78 cm) of additional space
on the top side to completely open the cover (Total = 16.5" or 41.91 cm).
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1B Unpacking and Inspection
While unpacking your printer, inspect the carton to ensure that no damage has occurred during
shipping. Make sure that all supplied accessories are included with your unit. The following items
are included in the supply box:
1. Power Adapter and Cord
2. 6’ USB Cable (If other USB cable is used, it must be 6’ (2 M) or less)
3. Color Dye Ink Cartridge Part Number 53496 (Pigment is also available – Part Number: 53491)
4. Die Cutting Knife Holder with knife preinstalled
5. Label roll holders (Assembly required – section 1C)
6. Large Roll Hub
7. Small Roll Hub
8. T8 Allen Key and two screws
9. Printed documentation
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1
4 5 6
7 8 5
5
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1C Installing the Roll Holders
Some light assembly is required before operating the printer. Follow these instructions to install the
roll holders.
1. Set the printer on its front so the bottom is facing you.
2. Install the movable label roll holder by attaching the hooked end on the rail. The bottom of
the holder will fit in the notch on the printer.
Rail
Notch
Tab
Movable Roll Holder
Movable Roll Holder
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3. Slide the Roll Holder to the far right.
4. Install the roll guide by attaching
the hooked end on the rail. The
bottom of the holder will fit in the
notch on the printer.
Notch
Roll Guide
Roll Guide
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5. Slide the Guide to the stop.
6. Locate the remaining roll holder with the protruding wire. Connect the wire to the port on
the printer. Tuck the wire inside the cavity.
Stop
Wire
Push the wire
into the cavity
as you move the
holder closer to
the notch
Notch
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7. Snap the holder in place so the two screw holes line up with the holes on the printer.
8. Install the T8 screws using the INCLUDED Allen key or a Torx T8 screwdriver.
9. Rotate the printer back on its feet.
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1D Identifying the Parts
These illustration shows the printer from various angles so all important parts can be identified.
The Power LED indicates that the printer is on and ready to receive print jobs.
The Ink LED will illuminate when a cartridge has 10% or less of its ink remaining.
The Pause Button is pressed to pause a job to allow for loading of label stock and ink cartridges. The
printer pauses after the printing of the current label has finished.
The Feed Button is pressed in order to load label stock if the printer does not automatically detect
the stock. When stock is loaded each press of the button will cause one label or a few inches to be
fed through the printer.
The Unload Button is pressed to unload label stock after you receive an End of Roll message in
PrintHub. The printer will reverse the label stock through the feed area.
Front Cover
Control Panel
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Interior
Die Cutting
Carriage
Die Cutter
Ribbon Cable
Upper Guide
Shaft
Print Carrier
Ribbon Cable
Print Carrier
Knife Collar
Handle
Die Cutting
Knife
Lower Guide
Shaft
Pre die-cut
rollers
Die Cutting
Pinch Rollers
Cutter Wheel
Mechanism
Wear Strip
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Back
Section 2: Media, Cartridges and Knives
Infeed Area
Gap Sensor
Adjustment
Power Switch
Movable
Throat Guide
USB
Power
Fixed Roller
Holder w/
Chip Reader
Fixed Guide
Movable Roll
Holder
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2A Label and Roll Specifications
Pre Die-Cut Labels. A wide variety of pre die-cut label stock can be used in the printer. Refer to the
specifications and settings in the following sections before ordering custom stock from Primera or
any stock from another company.
Digital Die-Cut Labels. If you are using the printer to digitally die-cut your own shapes and sizes only
Primera label stock can be used.
Important! Test all custom made label stock with the intended printer before ordering large quantities!
Primera will only assume responsibility for custom label stock ordered from Primera.
Max
Min
Label width
5” (127mm)
0.5" (13mm)
Liner/media width
5.125 (130.17mm)
2" (50.8mm)
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Label height/length
12” (305mm)
0.5" (13mm)
Gap between labels
10" (253mm)
0.10" (2.5mm)
Width of through-hole
0.5" (12.65mm)
0.25" (6.325mm)
Gap Sensor Adjustment
Range (from left edge)
2.05" (52mm)
0.40" (10.16mm)
Reflective/Black Mark Width*
N/A
0.1" (2.54mm)
Max Outer Diameter (OD)
6.0"(152.4mm)
N/A
Inner Core Diameter (ID)
3.0" (76.2mm)
3.0" (76.2mm)
Recommended Total
Thickness
(Liner + Label)**
.0010” (10 mil)
Distance from edge of media
to edge of label
Printer assumes 2mm (1/16”) gap. However, this is adjustable
via the left margin offset.
* The Reflective/Black Mark should be opaque to infrared light. The mark should be between the
labels. The end of the mark should correspond with the beginning of the label.
** This is the recommended maximum. There are two factors that determine whether the printer
will accept any particular stock thickness.
1. The ability for the printer to pull the paper through the print area.
2. The ability for the sensor to read through the backing if the sensor is set to die-cut.
If you are printing in continuous or reflective label sensing mode number 2 does not apply. The fact
that the printer must read through the backing in die-cut mode will limit the thickness much more
than the printer's ability to pull the paper through the print area. However, if you adjust opacity
level of the liner enough to allow the label to be seen by the stock sensor, the thickness will only be
limited by the printer's ability to pull it through the printer area. For these reasons the weight or
thickness of the liner is a variable that cannot easily be defined. Primera recommends and uses 40#
liner with all Pre Die-Cut label stock.
It is important to test all label stock with the intended printer before ordering large quantities!
Roll Specifications:
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Note on Label Orientation: If you are using an applicator to apply your labels, be sure to order label
stock with the correct orientation for your applicator. For example, most applicators will apply the
side of the label first, so you will want to print the labels sideways.
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2B Installing Digital Die-Cutting Label Stock
1. Move the roll holder to the preset position for on demand digital die-cutting (3rd mark from
the left – 1.25”)
2. Install the Blue Hub on the open side of the digital die-cutting media.
Move to third
mark from Left
Digital Die Cutting
Media comes with
black hub with green
chip.
Blue Hub
Note: The green hub is not needed for
digital die-cutting and can be stored in
the notch on the movable holder.
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3. Set the roll in place so that the blue pin sits in the notch on the roll holder.
4. Make sure the green chip holder fits in the corresponding green slot on the roll holder.
Blue Pin
Notch
Notch
Green Chip
Holder
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5. Before feeding the stock you must plug in power and switch on the printer.
6. Guide the leading edge of the roll into the feed area. Move the blue guide to the far side.
7. Push until the printer detects the stock, grabs it and pulls it through the printer.
Power Cable
Power Switch
Blue Guide
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2C Installing Pre Die-Cut Label Stock
1. Move the roll holder to the approximate position which matches the width of the stock you
are installing. You can always fine tune this later.
2. Install the Green Hub on the right side of the pre die-cut media.
Green Hub
Die Cuts
Blank Chip Holder
Pre Die-Cut Roll
Digital Die-Cut Roll
Smart Chip
Black Hub
Continuous Media
(User must install Green Hub)
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3. Install the Blue Hub on the left side of the digital die cutting media.
4. Set the roll in place so that the blue pin sits in the notch on the roll holder.
Pre Die-Cut Media
Blue Hub
Blue Pin
Notch
(Hub/Chip comes preinstalled)
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5. Make sure the green blank chip holder fits in the corresponding green slot on the roll holder.
Before feeding the stock you must plug in power and switch on the printer.
Notch
Blank Chip
Holder
Power Cable
Power Switch
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6. Guide the leading edge of the roll into the feed area. Move the blue guide so that it touches
the label stock.
7. Push until the printer detects the stock, grabs it and pulls it through the printer.
Blue Guide
Gap Sensor Position
Indicator from right
edge of media
Gap sensor
should intersect
the gap between
labels
Note the positon of the label sensor. Slide
the sensor position indicator so that it
intersects with the gaps between your labels.
For most label stock you will not need to
move this.
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2D Replacing the Digital Die Cutting Knife holder
Install the included die cutting knife shown here.
1. Open the Cover
2. Pull out on the blue handle to loosen the knife collar.
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3. Install the knife holder.
4. Push on the knife so it goes all the way down
before pushing the collar in.
5. Push the collar to tighten the knife holder
and allow it to cut.
Incorrect
Correct
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2E Replacing the Cutting Knife
When a knife is dull it will no longer cut through the label at maximum pressure. You will start to
see ragged cuts or cuts that do not cut all the way through the label material. You can attempt to
increase the pressure but you’ll probably need to replace the knife.
If a knife cuts through the liner and contacts the wear strip it may break the tip of the knife. This
can be seen under 10x magnification using a loupe or magnifying glass. If the tip is broken the knife
must be replaced.
If your knife needs replacement, follow this procedure:
1. Remove the knife holder from the carrier using the instructions from
section 2D.
2. Rotate the cap of the knife holder counter clockwise.
3. Remove the knife from the holder. You can tap the holder on a hard
surface to free the knife from the holder.
4. Locate a new knife. Remove the molded plastic cover from the knife. The plastic cap covers
the cutting end of the knife. However, both sides are sharp! The cutting end has an angled
carbide tip. The top end comes to a point so it can be easily centered in
the receiving divot on the knife holder cap.
5. Insert the cutting end into the knife holder.
6. Using the knife holder cover center the back end of the knife in the
holder. You may need to screw down the cover and reverse it several
times until the knife has been centered. Do not force the cap on the holder. The
carbide tip will break. A very light amount of force is necessary to secure the
knife holder cap.
Replacement Cutter Knife 5 pack Part Number: 074332
Replacement Knife Holder Part Number: 074548
Knife Holder
Carbide Tip
(Cutting End)
Centering
Point
Knife
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2F Replacing Ink Cartridges
You can replace cartridges at any time or wait for the Low Ink Warning to prompt you to replace
cartridges. You will receive low ink warnings at 10% and 0%. Press the Load/Feed button to continue
printing after you receive this warning.
To change a cartridge, follow this procedure:
1. Open the front cover. That cartridge will automatically move to the right side if it is not
already there.
2. Press or pinch the tab on the front of the cartridge holder.
3. Remove the cartridge.
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4. Locate a new cartridge and remove it from its packaging. Remove the foil outer package and
the tape covering the nozzles.
5. Place the new cartridge into the empty carriage. Note: When installing the cartridge, tilt the
cartridge at a slight backward angle of approximately 30 degrees.
6. Make sure the cartridge is pushed back far enough so the ridge on the cartridge is behind
the spring-loaded pusher on the lid. Push down on the cartridge. Close the lid on the
cartridge by lightly pressing down from the top until you hear a click.
PUSH DOWN
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2G Adjusting the Gap Sensor Position (Pre Die-Cut Labels Only)
If you are using label stock other than standard square / rectangular die-cut labels such as circular
die-cut labels or through-hole stock use the instructions below to adjust the position of the label
stock gap sensor. The sensor can be adjusted using the slide bar on the back of the printer. Below
the slide bar is a measurement which represents the distance between the edge of the label stock
and the sensor. Measure the distance from the edge of the label stock to the correct position on the
stock. Set the sensor so the side of the slide bar lines up to this measurement. See dashed line in the
illustration below.
Circular Labels
If you are using Circular Labels you must adjust the stock sensor to correspond with the very top of
the label where the circles are closest together. If the sensor is too far to the right or the left the
printer will still sense the label but the image may be offset downward because the printer will start
printing at the wrong position. If you are using stock that has multiple labels across, make sure the
sensor corresponds to a place on the stock that has a label and not a vertical gap
Important Note: You must adjust the stock sensor
before loading nonstandard label stock.
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