Powerware FCC 15 User Manual

Powerware Modbus Card
®®
User’s Guide
Class A EMC Statements
FCC Part 15
NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
ICES-003
This Class A Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment Regulations ICES-003.
Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matériel brouilleur du Canada.
EN 50091-2
Some configurations are classified under EN 50091-2 as “Class-A UPS for Unrestricted Sales Distribution.” For these configurations, the following applies:
WARNING This is a Class A-UPS Product. In a domestic environment, this product may cause radio interference, in
which case, the user may be required to take additional measures.
Requesting a Declaration of Conformity
Units that are labeled with a CE mark comply with the following harmonized standards and EU directives:
S Harmonized Standards: EN 50091-1-1 and EN 50091-2; EC 60950 Third Edition
S EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain voltage limits
The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC Declaration of Conformity, contact:
Eaton Power Quality Oy Koskelontie 13 FIN-02920 Espoo Finland Phone: +358 -9-452 661 Fax: +358-9-452 665 68
93/68/EEC, Amending Directive 73/23/EEC 89/336/EEC, Council Directive relating to electromagnetic compatibility 92/31/EEC, Amending Directive 89/336/EEC relating to EMC
Eaton, Powerware, and X-Slot are registered trademarks of Eaton Corporation or its subsidiaries and affiliates. Modbus is a registered trademark of Schneider Electric. Wonderware is a registered trademark of Wonderware Corporation. HyperTerminal is a registered trademark of Hilgraeve. Microsoft and Windows are registered trademarks of Microsoft Corporation.
ECopyright 2002–2008 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.

Table of Contents

1 Introduction 1.........................................................
2 Installing the Modbus Card 3.............................................
Inspecting the Equipment 3................................................................
Four-Wire Communication 4...............................................................
Installing the Modbus Card into an X-Slot 6....................................................
3 Wiring the Modbus Card 7...............................................
Two-Wire Networks 7...................................................................
Four-Wire Networks 8...................................................................
RS-485 Terminal Strip 8..................................................................
RS-485 Modbus Port 9...................................................................
Termination 10.........................................................................
Biasing Resistors 11...................................................................
RS-232 Modbus Port 12...................................................................
4 Modbus Card Configuration 13.............................................
Configuring the Modbus Card 13.............................................................
5 Integrating the UPS 17...................................................
Generating Modbus Data 17................................................................
Example Modbus Profiler Output Files 18.......................................................
6 Troubleshooting 23......................................................
Service and Support 25...................................................................
EATON Powerware®Modbus®Card User’s Guide S 164201376 Rev C www.powerware.com
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TABLE OF CONTENTS
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EATON Powerware®Modbus®Card User’s Guide S 164201376 Rev C www.powerware.com

Chapter 1 Introduction

The Eaton®Powerware®Modbus®Card is an X-Slot®connectivity device that allows you to continuously and reliably monitor the UPSs in your Building Management System (BMS). The card uses the Modbus protocol to integrate data from the UPS into your building management software, such as Wonderware
The Modbus Card, shown in Figure 1, has the following features:
S RS-485 communication through an isolated DB-9 port or isolated
terminal strip
S Selectable termination and polarity resistance
S RS-232 communication through a DB-9 port
S Supports Modbus READ INPUT STATUS and READ INPUT REGISTER
commands
S Two-wire or four-wire communication topology
S LEDs showing communication activity
S The Modbus Profiler tool can generate a Modbus register map for
easy integration into your building management software (see page 17)
R
.
S X-Slot design for UPSs with an internal X-Slot or installed in a
Powerware Expansion Chassis for UPSs that do not have internal X-Slots
Configuration PortCommunication LEDs
(use either the DB-9 port or terminal strip)
RS-485 Modbus
Figure 1. The Modbus Card
Figure 2 shows a Powerware UPS added to an existing network by connecting the terminal strip on the Modbus Card to the RS-485 terminals on another device.
EATON Powerware®Modbus®Card User’s Guide S 164201376 Rev C www.powerware.com
RS-232 Modbus DB-9 Port
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INTRODUCTION
Building Management Software
Ethernet
Ethernet Gateway
RS-485 Network
-270.6 -270.6
Power Meter
PLC
Figure 2. UPS Integrated with RS-485 Network
UPS with Modbus Card
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Chapter 2 Installing the Modbus Card

The Modbus Card is available:
S as a separate card for use with UPSs that have an X-Slot
S factory-installed in a Powerware Expansion Chassis
Use the following sequence for installing the Modbus Card:
1. For four-wire networks only, change the jumpers on the Modbus
Card (see “Four-Wire Communication” on page 4).
2. If the Modbus Card will be the last device installed in the network
chain or the length of the network cable is excessive, termination needs to be enabled (see “Termination” on page 10).
3. Install the card with the UPS (see the Powerware Expansion
Chassis User’s Guide or “Installing the Modbus Card into an X-Slot”
on page 6).
4. Wire the card to your network (see Chapter 3, “Wiring the Modbus
Card”onpage7).
5. Configure the card (see Chapter 4, “Modbus Card Configuration”
on page 13).
6. Run the Modbus Profiler tool to integrate the UPS data with the
building management software (see Chapter 5, “Integrating the UPS” on page 17).

Inspecting the Equipment

If any equipment has been damaged during shipment, keep the shipping cartons and packing materials for the carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance, file a claim for concealed damage.
To file a claim for shipping damage or concealed damage: 1) File with the carrier within 15 days of receipt of the equipment; 2) Send a copy of the damage claim within 15 days to your service representative.
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INSTALLING THE MODBUS CARD

Four-Wire Communication

The factory-default setting for the Modbus Card is for two-wire communication. To change the default setting, adjust the jumpers on the Modbus Card.
To prevent electrostatic discharge (ESD), place one hand on an unpainted metal surface such as the UPS rear panel.
1. If you are installing the Modbus Card into an X-Slot, complete
Step 3 only.
If you are installing the Powerware Expansion Chassis with your UPS, complete Steps 2 through 4.
2. Remove the card from the slot on the Powerware Expansion
Chassis rear panel. Retain the screws (see Figure 3).
CAUTION
Figure 3. Removing the Modbus Card
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INSTALLING THE MODBUS CARD
3. Change the J9 and J10 jumpers to the desired setting as shown in
Figure 4.
Two-Wire
(Default)
J7 J8
J10
J9
1
ON
S2
1
23456
J11
J10
1
1
J9
Four-Wire
J10
1
1
J9
Figure 4. Modbus Card Jumpers
4. Reinstall the Modbus Card into the Powerware Expansion Chassis.
Align the Modbus Card with the slot guides and slide the card into the slot until it is firmly seated.
Secure the Modbus Card with the screws removed in Step 2.
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INSTALLING THE MODBUS CARD

Installing the Modbus Card into an X-Slot

To prevent electrostatic discharge (ESD), place one hand on an unpainted metal surface such as the UPS rear panel.
1. Remove the X-Slot cover (or existing X-Slot module) on the UPS
rear panel. Retain the screws (see Figure 5).
NOTE Some UPSs may have another X-Slot module already installed (such as the Powerware 9125 UPS). If there is a communication cable attached to this module, disconnect the cable and then remove the X-Slot module.
CAUTION
Figure 5. Removing the Single-Port Module
2. Install the Modbus Card into the X-Slot on the UPS.
Align the Modbus Card with the slot guides and slide the card into the slot until it is firmly seated.
Secure the Modbus Card with the screws removed in Step 1.
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Chapter 3 Wiring the Modbus Card

The Modbus Card provides an easy path for integrating a Powerware UPS into an RS-485 Modbus network and also provides isolation of the communication between the UPS and the RS-485 Modbus network.
You can use the DB-9 port or terminal strip on the Modbus Card to wire into a two-wire or four-wire network.

Two-Wire Networks

The Modbus Card’s default configuration is for two-wire, half-duplex, RS-485 networks. Figure 6 shows a detailed view of two-wire connections using the Modbus Card terminal strip.
Slave Device #1
Slave Device #2
UPS with
Modbus Card
RxD+ RxD–
RT*
Master Device
T-­R-­T+ R+
Gnd
T-- R+T+ GndR--
RT*
T-- R+T+ GndR--
*See Note
Figure 6. Two-Wire RS-485 Modbus Network
NOTE Only one transmission pair is used. It is not necessary to jumper the unused pair together (this connection is made internally). Belden 9841 or equivalent cabling (a single twisted-pair shielded cable with ground) is recommended.
NOTE If the Modbus Card is the last device installed in the network chain or the length of the network cable is excessive, termination needs to be enabled (see page 10).
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WIRING THE MODBUS CARD

Four-Wire Networks

The Modbus Card also supports four-wire, half-duplex, RS-485 networks. Figure 7 shows a detailed view of four-wire connections using the Modbus Card terminal strip.
Slave Device #1
Master Device
RT*
T-­R-­T+ R+
Gnd
Slave Device #2
T--R+ T+Gnd R-- T--R+ T+Gnd R--
UPS with
Modbus Card
RxD+ RxD–TxD+ TxD–
RT*
RT*
RT*
NOTE Belden 9842 or equivalent cabling (a dual twisted-pair shielded cable with ground) is recommended.
NOTE If the Modbus Card is the last device installed in the network chain or the length of the network cable is excessive, termination needs to be enabled (see page 10).

RS-485 Terminal Strip

The RS-485 five-position terminal strip provides an alternate interface to attach the RS-485 transmission lines. This connector also allows external resistors to be applied to terminate the network.
Before connecting the RS-485 network to the Modbus Card, remove the detachable plug from the 5-pin terminal strip connector. The RS-485 signal names are shown just above the connector (see Figure 8).
For two-wire networks. Connect the RS-485 network signal TxD(+) to the RxD(+) input signal on the Modbus Card terminal strip. Connect the RS-485 network signal TxD(–) to the RxD(–) input signal on the Modbus Card terminal strip. The Modbus Card factory-default jumper setting for J9 and J10 is two-wire communication.
*See Note
Figure 7. Four-Wire RS-485 Modbus Network
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WIRING THE MODBUS CARD
For four-wire networks. All four RS-485 network signals including TxD(+), RxD(+), TxD(–), and RxD(–) must be connected to the terminal strip as illustrated in Table 1. Verify that the Modbus Card J9 and J10 jumpers are set to the four-wire option (see “Four-Wire Communication” on page 4).
TxD+ RxD+ TxD– RxD– GND
12345
Figure 8. RS-485 Terminal Strip
Table 1. RS-485 Terminal Strip Pin Assignments
Pin Number Modbus Card Signal Name
1 TxD(+) RxD(+)
2 RxD(+) TxD(+)
3 TxD(–) RxD(–)
4 RxD(–) TxD(–)
5 Signal common Signal common
RS-485 Network Signals
Master Signal Name

RS-485 Modbus Port

For two-wire networks. Connect the RS-485 network signal TxD(+) to the Modbus RxD(+) input signal (DB-9 Pin 1). Connect the RS-485 network signal TxD(–) to the Modbus RxD(–) input signal (DB-9 Pin 6). The Modbus Card factory-default jumper setting for J9 and J10 is two-wire communication.
For four-wire networks. All four RS-485 network signals including TxD(+), RxD(+), TxD(–), and RxD(–) must be connected to the pin assignments on the DB-9 connector as illustrated in Table 2. Verify that the Modbus Card J9 and J10 jumpers are set to the four-wire option (see “Four-Wire Communication” on page 4).
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WIRING THE MODBUS CARD
3
245
1
9
8
7
6
Figure 9. RS-485 DB-9 Pin Numbers
Table 2. RS-485 DB-9 Pin Assignments
Pin Number Modbus Card Signal Name
1 RxD(+) TxD(+)
2 TxD(+) RxD(+)
3 Signal common Signal common
4 Reserved
5 Reserved
6 RxD(–) TxD(–)
7 TxD(–) RxD(–)
8 Reserved
9 Reserved
RS-485 Network Signals
Master Signal Name

Termination

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CAUTION
Termination resistors should be placed only at the extreme ends of the RS-485 network. No more than two termination points should be used in the RS-485 network.
Termination is not required unless the Modbus Card is located at the end of the RS-485 network or the length of the network cable is excessive.
If receive termination is required, an on-board 120 ohm termination resistor may be selected by setting S2-3 to the ON position. A 120 ohm resistor will be placed in parallel with the RxD(+) and RxD(–) lines (see Figure 10).
If transmit termination (four-wire networks) is required, an on-board 120 ohm termination resistor may be selected by setting S2-4 to the ON position. A 120 ohm resistor will be placed in parallel with the TxD(+) and TxD(–) lines (see Figure 10).
WIRING THE MODBUS CARD
Four-Wire
Two-Wire
ON
*OFF
J7 J8
J10
J9
1
S2
J11
123456
*Factory-default = OFF
TxD(–) Pull Down (620Ω)
TxD(+) Pull Up (620Ω)
TxD Terminator (120Ω)
RxD Terminator (120Ω)
RxD(+) Pull Up (620Ω)
RxD(–) Pull Down (620Ω)
Figure 10. S2 Termination Configuration
If a value other than the on-board 120 ohm termination is required, then S2-3 and S2-4 should be set to the OFF position. The Modbus Card terminal strip provides easy access to attach external termination resistors across the TxD(+), TxD(–), RxD(+), and RxD(–) RS-485 network lines.

Biasing Resistors

CAUTION
Biasing resistors should be used at only one point in the RS-485 network.
Biasing resistors are used to ensure that the idle voltage sensed across the receiver does not create false data bits. The factory-default for S2 (1–6) is OFF.
Two on-board 620 ohm biasing resistors may be selected by setting S2-1 and S2-2 to the ON position. If biasing is set at the master terminal unit, then S2-1, S2-2, S2-5, and S2-6 should be set to the OFF position.
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WIRING THE MODBUS CARD

RS-232 Modbus Port

It is also possible to use the RS-232 Modbus port for connecting to your network.
Table 3. RS-232 DB-9 Pin Assignments
3
245
1
9
8
7
6
Figure 11. RS-232 DB -9 Pin Numbers
Pin Number Function Direction from the Modbus Card
1 No connection
2 RS-232 transmit data Out
3 RS-232 receive data In
4 No connection
5 Signal common
6 No connection
7 No connection
8 No connection
9 No connection
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Chapter 4 Modbus Card Configuration

The Modbus Card has an RS-232 configuration port that you can access with a terminal or a computer equipped with a terminal emulation program.
To use the configuration screens for the Modbus Card, you need:
S A serial communication cable (supplied).
S A terminal with a serial communication port, or a computer with a
terminal emulation program such as HyperTerminal
The serial line should be set to 9600 baud, No parity, 8 data bits, 1 stop bit, and no hardware handshaking. The configuration port always runs at these settings.

Configuring the Modbus Card

NOTE The Modbus Card is already configured for communication at 9600 baud and the slave address is set to 29. If you do not need to change these settings, continue to Chapter 5, “Integrating the UPS” on page 17 to integrate the UPS data with your building management software.
To connect the card to the computer and start the terminal emulation program:
R
1. Connect the supplied serial cable from the configuration port on the
Modbus Card to an available RS-232 communication port on your computer (see Figure 12).
Configuration Port
Figure 12. Configuration Port
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MODBUS CARD CONFIGURATION
2. Press [Enter]. The Configuration screen appears (see Figure 13).
Current Configuration:
Baud Rate: 9600
Slave Address: 29
-----------------------------------------------------------------------------
Valid Commands:
AD Change Slave Address, usage AD n,
where n is the new slave address for the card (1 - 247 valid).
BD Change Modbus Baud Rate, usage BD n,
where n is the new baud rate (1200, 2400, 4800, 9600, 19200).
SA Save Configuration
-----------------------------------------------------------------------------
Powerware Modbus Card
Version 1.00 (1-16-02)
Figure 13. Configuration Screen
If the Configuration screen does not appear, press [Enter] one more time.
14
If you still do not see the Configuration screen, check the following conditions:
S The communication settings of the terminal should be
9600 baud, No parity, 8 data bits, 1 stop bit, and no hardware handshaking.
S If the serial configuration is correct, check the cabling to be sure
all connections are secure.
S Verify that your terminal emulation program is on the correct
communication port for serial communication.
S Verify that the UPS has input power and is turned on.
3. To configure the Modbus Card baud rate, type BD followed by a
space and the baud rate (1200, 2400, 4800, 9600, or 19200) and press [Enter]. The default is 9600 baud. This setting affects both RS-232 and RS-485 Modbus connections.
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MODBUS CARD CONFIGURATION
4. To configure the slave address, type AD followed by a space and
node (1 through 247) and press [Enter]. The default is 29. This setting affects both RS-232 and RS-485 Modbus connections.
5. To save and exit, type SA and press [Enter] to permanently save the
new configuration changes.
6. The card is now configured. Shut down the terminal emulation
program and disconnect the serial cable from the Modbus Card.
7. Continue to Chapter 5, “Integrating the UPS” on page 17.
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MODBUS CARD CONFIGURATION
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Chapter 5 Integrating the UPS

Powerware provides a software tool named Modbus Profiler that creates a Modbus register map specifically for your Powerware UPS. Refer to the Master Modbus Register Map for a complete list of the Status, Alarm, and Meter data for all Powerware UPS equipment (open the reg_map.pdf file in the directory where the Modbus Profiler tool is located).
You need the following system requirements to install the Modbus Profiler tool:
S Microsoft
S 100 KB of free hard drive space
S 100 KB of free RAM
S An open RS-232 communication port on your computer
S A working Internet connection

Generating Modbus Data

To generate Modbus data that your building management software needs to poll UPS information:
1. Connect the supplied serial cable from the configuration port on the
Modbus Card to an available RS-232 communication port on your computer (see Figure 14).
2. Create a directory on your computer for the Modbus Profiler tool,
such as: c:\ModbusProfiler
3. Download the Modbus Profiler tool from the Powerware Web site
at: http://www.powerware.com/software/modbus_profiler.asp
®
Windows®9x, NT, 2000, or XP operating system
Configuration Port
Figure 14. Configuration Port
4. Unzip the files to the directory created in Step 2.
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INTEGRATING THE UPS
5. Run profiler from the command prompt or double-click profiler.exe
from Microsoft Windows Explorer.
By default, Modbus Profiler uses the communication port specified in the [Connection] section of the profiler.ini file. If profiler fails to connect using this communication port, you are prompted with a list of alternate communication ports. You may also edit the Port= value in the [Connection] section of the profiler.ini file to change the default value.
6. Modbus Profiler creates an output file named profiler.csv in the
directory where the Modbus Profiler tool is located.
Before the program exits, you are prompted to view the data.
The comma delimited file can be easily imported into Microsoft Excel for viewing of the Modbus data. This data is used to create the necessary template files on your Building Management System for polling the desired UPS information.
NOTE Modbus Profiler does not provide Modbus data for the Powerware 9315 Series UPS. Powerware 9315 configuration-specific profiles are available in the directory where the Modbus Profiler tool is located (refer to the 950*.pdf files).

Example Modbus Profiler Output Files

The following tables are sample Modbus Profiler output files for a Powerware 9315 Reverse Transfer (RT) Single Module UPS. Refer to the Master Modbus Register Map for a complete list of the Status, Alarm, and Meter data for all Powerware UPS equipment (open the reg_map.pdf file in the directory where the Modbus Profiler tool is located).
Table 4. Read Input Status - Modbus Function Code 02 (Inputs Start at 10000)
Register Name Value Format Unit
1 On Battery 0 BOOL Status
10 On Bypass 1 BOOL Status
11 System Normal 0 BOOL Status
16 UPS Off 0 BOOL Status
NOTE Registers 1–16 are mutually exclusive.
112 Rectifier Status 1 BOOL Status
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INTEGRATING THE UPS
UnitFormatValueNameRegister
113 Rectifier Input Status 1 BOOL Status
114 Bypass Status 0 BOOL Status
115 Bypass Input Status 1 BOOL Status
116 Input Circuit Breaker Status (CB1) 1 BOOL Status
117 Battery Disconnect Status 1 BOOL Status
118 Inverter Disconnect Status 1 BOOL Status
119 Inverter Status 1 BOOL Status
120 UPM Normal 0 BOOL Status
121 UPM On Battery 0 BOOL Status
122 UPM Bypass (Off Line) 0 BOOL Status
123 UPM Notice 0 BOOL Status
124 UPM Alarm 0 BOOL Status
125 UPM Standby 0 BOOL Status
144 Inverter AC over voltage 0 BOOL Status
145 Inverter AC under voltage 0 BOOL Status
146 Inverter under or over frequency 0 BOOL Status
147 Bypass AC over voltage 0 BOOL Status
148 Bypass AC under voltage 0 BOOL Status
149 Bypass under or over frequency 0 BOOL Status
150 Input AC over voltage 0 BOOL Status
151 Input AC under voltage 0 BOOL Status
152 Input under or over frequency 0 BOOL Status
153 Output AC over voltage 0 BOOL Status
154 Output AC under voltage 0 BOOL Status
155 Output under or over frequency 0 BOOL Status
158 Building Alarm 6 0 BOOL Status
159 Building Alarm 5 0 BOOL Status
160 Building Alarm 4 0 BOOL Status
161 Building Alarm 3 0 BOOL Status
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INTEGRATING THE UPS
162 Building Alarm 2 1 BOOL Status
163 Building Alarm 1 0 BOOL Status
169 Output overload 0 BOOL Status
172 DC link over voltage 0 BOOL Status
173 DC link under voltage 0 BOOL Status
174 Rectifier failed 0 BOOL Status
176 Battery contactor fail 0 BOOL Status
177 Bypass breaker fail 0 BOOL Status
191 Battery current limit 0 BOOL Status
194 Output current over 100% 0 BOOL Status
199 Shutdown imminent 0 BOOL Status
200 Battery low 0 Status
212 Battery DC over voltage 0 BOOL Status
214 Power supply failure 0 BOOL Status
229 Network not responding 0 BOOL Status
241 Emergency shutdown command 0 BOOL Status
249 Bypass not available 0 BOOL Status
251 Battery contactor open 0 BOOL Status
252 Inverter contactor open 0 BOOL Status
270 Battery totally discharged 0 BOOL Status
295 Battery not charged 0 BOOL Status
312 UPS On Battery 0 BOOL Status
313 UPS On Bypass 1 BOOL Status
314 Load Dumped (Load Power Off) 0 BOOL Status
337 Fan Failure 0 BOOL Status
345 Transformer Over Temperature 0 BOOL Status
361 Input Breaker Failed 0 BOOL Status
UnitFormatValueNameRegister
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Table 5. Read Input Registers - Modbus Function Code 04 (Input Registers Start at 30000)
Register Meter Name Scale Unit
1 OUTPUT VOLTS AB /10 Volts
2 OUTPUT VOLTS BC /10 Volts
3 OUTPUT VOLTS CA /10 Volts
4 INPUT VOLTS AB /10 Volts
5 INPUT VOLTS BC /10 Volts
6 INPUT VOLTS CA /10 Volts
10 BYPASS VOLTS AB /10 Volts
11 BYPASS VOLTS BC /10 Volts
12 BYPASS VOLTS CA /10 Volts
19 INPUT CURRENT PHASE A /10 Amps
20 INPUT CURRENT PHASE B /10 Amps
21 INPUT CURRENT PHASE C /10 Amps
22 OUTPUT TRUE POWER /10 kW
23 INPUT TRUE POWER /10 kW
24 OUTPUT APPARENT POWER /10 kVA
25 INPUT APPARENT POWER /10 kVA
26 OUTPUT POWER FACTOR /100
27 INPUT POWER FACTOR /100
28 OUTPUT FREQUENCY /10 Hz
29 INPUT FREQUENCY /10 Hz
30 INVERTER FREQUENCY /10 Hz
31 BYPASS FREQUENCY /10 Hz
33 BATTERY CURRENT /10 Amps
34 BATTERY VOLTAGE /10 Volts
35 % BATTERY LEFT /10 %
36 BATTERY TIME REMAINING /10 Minutes
60 INVERTER VOLTS PHASE A /10 Volts
61 INVERTER VOLTS PHASE B /10 Volts
INTEGRATING THE UPS
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INTEGRATING THE UPS
62 INVERTER VOLTS PHASE C /10 Volts
66 LOAD CURRENT PHASE A /10 Amps
67 LOAD CURRENT PHASE B /10 Amps
68 LOAD CURRENT PHASE C /10 Amps
69 LOAD CURRENT PHASE A BAR CHART /10 Amps
70 LOAD CURRENT PHASE B BAR CHART /10 Amps
71 LOAD CURRENT PHASE C BAR CHART /10 Amps
72 OUTPUT VA BAR CHART /10 kVA
79 OUTPUT VOLTS A /10 Volts
80 OUTPUT VOLTS B /10 Volts
81 OUTPUT VOLTS C /10 Volts
UnitScaleMeter NameRegister
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Chapter 6 Troubleshooting

g
Problem Possible Cause Corrective Action
The Modbus Profiler tool does not generate the profiler.csv file
Communication doesn’t work
The wrong communication port number was entered in the profiler comX command.
The serial cable is not connected.
Incorrect communication parameters. Verify that the communication parameters are
RS-485 communication lines are reversed. For two-wire networks. Verify that the
Verify the correct port number on your computer that is connected to the Modbus Card.
Verify that the serial cable connections are secure.
set to the desired baud rate, No parity, 8 data bits, 1 stop bit, and no hardware handshaking.
master RS-485 network signal TxD(+) is connected to the Modbus Card RxD(+) input signal and the RS-485 network signal TxD(–) is connected to the Modbus Card RxD(–) input signal.
For four-wire networks. Verify that all four
RS-485 network signals are connected to the terminal strip or DB-9 connector as illustrated in Table 1 on page 9 or Table 2 on page 10, respectively.
See Chapter 3, “Wiring the Modbus Card” on page 7 for more information.
If the Modbus Card is the last device installed in the network chain or the length of the network cable is excessive, termination needs to be enabled.
J9 and J10 jumpers could be in the incorrect position for your configuration.
The polling rate in the Building Management Software (BMS) application or Modbus software is set below 500 mS.
Verify the termination settings (see “Termination” on page 10 for the correct settings).
Verify the jumpers are in the correct position (see Figure 4 on page 5).
The Modbus Card updates the status of the Eaton equipment every 1000 mS. Configure the BMS/Modbus application polling rate to 500 mS or greater to ensure proper operation.
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TROUBLESHOOTING
J7 J8
DCE
(Default)
11
J10
J9
1
ON
S2
Termination
(Default ”OFF”)
S2
213456
J11
J11
Half Duplex
(Default)
1
Full-Duplex
1
Figure 15. Modbus Card Default Jumper Settings
J7 J8
DCE/DTE
Two-Wire
(Default)
J10
1
1
J9
Two-Wire/Four-Wire
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EATON Powerware®Modbus®Card User’s Guide S 164201376 Rev C www.powerware.com

Service and Support

If you have any questions or problems with the Modbus Card, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a Modbus Card technical representative.
TROUBLESHOOTING
United States:
1-800-356-5737 or 1-919-870-3149
Canada: 1-800-461-9166 ext 260 All other countries: Call your local service representative
Please have the following information ready when you call the Help Desk:
S Model number
S Date of failure or problem
S Symptoms of failure or problem
S Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization (RMA) Number. This number must appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper packaging are not covered under warranty. A replacement or repair unit will be shipped, freight prepaid for all warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the Help Desk for the dealer or distributor nearest you.
EATON Powerware®Modbus®Card User’s Guide S 164201376 Rev C www.powerware.com
25
TROUBLESHOOTING
26
EATON Powerware®Modbus®Card User’s Guide S 164201376 Rev C www.powerware.com
*164201376C*
164201376 C
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