Powerware 700 3000 VA User Manual
Powerware® 9120
User's Guide
7003000 VA
www.powerware.com
Requesting a Declaration of Conformity
Units that are labeled with a CE mark comply with the following harmonized standards and EU directives:
Harmonized Standards: EN 50091-1-1 and EN 50091-2
EU Directives: 73/23/EEC, Council Directive on equipment designed for use within certain voltage limits
The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC
Declaration of Conformity, contact:
Powerware Corporation
Koskelontie 13
FIN-02920 Espoo
Finland
Phone: +358-9-452 661
Fax: +358-9-452 665 68
93/68/EEC, Amending Directive 73/23/EEC
89/336/EEC, Council Directive relating to electromagnetic compatibility
92/31/EEC, Amending Directive 89/336/EEC relating to EMC
VCCI Notice for Class A and Class B
(120V and 208V Models)
Powerware is a registered trademark of Powerware Corporation.
Copyright 2001 Powerware Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be
reproduced in any way without the express written approval of Powerware Corporation.
Class A EMC Statements
(20003000 VA Models)
FCC Part 15
NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
ICES-003
This Class A Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment
Regulations ICES003.
Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matériel brouilleur du Canada.
EN50091-2
Some configurations are classified under EN500912 as ClassA UPS for Unrestricted Sales Distribution." For these
configurations, the following applies:
WARNING This is a Class AUPS Product. In a domestic environment, this product may cause radio interference, in
which case, the user may be required to take additional measures.
Class B EMC Statements
(7001500 VA Models)
FCC Part 15
NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
ICES-003
This Class B Interference Causing Equipment meets all requirements of the Canadian Interference Causing Equipment
Regulations ICES003.
Cet appareil numérique de la classe B respecte toutes les exigences du Reglement sur le matériel brouilleur du Canada.
Special Symbols
The following are examples of symbols used on the UPS to alert you to important information:
CAUTION
Risk of Electric Shock
Do Not Open Cover
CAUTION To reduce the risk of electric shock,
Do not remove cover (or back)
No user-serviceable parts inside
Refer servicing to the factory
RISK OF ELECTRIC SHOCK - Indicates that a risk of electric shock is present and the
associated warning should be observed.
CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for
additional information, such as important operating and maintenance
instructions.
RJ-45 RECEPTACLE - For 208V and 230V models only: this receptacle provides
network interface connections. Do not plug telephone or telecommunications
equipment into this receptacle.
This symbol indicates that you should not discard the UPS or the UPS batteries
in the trash. The UPS may contain sealed, leadacid batteries. Batteries must be
recycled.
TABLE OF CONTENTS
1 Powerware 9120 One of the Best! 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Installation 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inspecting the Equipment 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Precautions 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Plug/Receptacle UPS 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Rear Panels 6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Hardwired UPS 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 Operation 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Front Panel 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Display Mode 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning the UPS On 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the UPS on Battery 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning the UPS Off 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Standby Mode 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Tests 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 Configuration 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Mode 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Additional UPS Features 21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Remote Emergency Power-Off 21. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Transient Protector 23. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Load Segments 24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication Port 26. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB Port 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Communication Slot 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SNMP/Web Adapter 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Relay Card 28. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 UPS Maintenance 29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS and Battery Care 29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storing the UPS and Batteries 29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents
Replacing Batteries 29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Replace External Batteries 30. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Replace Internal Batteries 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recycling the Used Battery 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 Specifications 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8 Troubleshooting 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Audible Alarms and UPS Conditions 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Silencing an Audible Alarm 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service and Support 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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C H A P T E R 1
POWERWARE 9120 ONE OF THE BEST!
The Powerware 9120 uninterruptible power system (UPS) protects
your sensitive electronic equipment from the most common power
problems including power failures, power sags, power surges,
brownouts, line noise, high voltage spikes, frequency variations,
switching transients, and harmonic distortion.
Power outages can occur when you least expect it and power quality can
be erratic. These power problems have the potential to corrupt critical
data, destroy unsaved work sessions, and damage hardware causing
hours of lost productivity and expensive repairs.
With the Powerware 9120, you can safely eliminate the effects of power
disturbances and guard the integrity of your equipment. Figure 1 shows
the Powerware 9120 UPS with an optional Extended Battery Module
(EBM).
Figure 1. The Powerware 9120 and Optional EBM
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Powerware 9120 One of the Best!
Providing outstanding performance and reliability, the Powerware
9120's unique benefits include the following:
The Powerware 9120 incorporates the latest in high-frequency,
double-conversion online topology, which provides uninterrupted,
clean, sine-wave power.
An intuitive LCD screen provides real-time updates of UPS status,
power usage, remaining battery run time, and other critical UPS
parameters.
Flexible communication options with USB, serial, and network
capabilities.
Advanced power management with the Software Suite CD for graceful
shutdowns and power monitoring.
Sequential shutdown and load management through separate
receptacle groups, called load segments.
Network Transient Protector guards your network communications
equipment from surges. Low voltage models can also guard modems,
fax machines, or other telecommunications equipment.
Hotswappable batteries simplify maintenance by allowing you to
replace batteries safely without powering down the critical load.
Startonbattery capability allows you to power up the UPS even if
utility power is not available.
Emergency shutdown control through the Remote Emergency
Power-Off (REPO) port.
The Powerware 9120 is backed by worldwide agency approvals and a
limited two-year warranty.
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C H A P T E R 2
INSTALLATION
This section explains:
Equipment inspection
Safety precautions
Plug/receptacle UPS installation and rear panels
Hardwired UPS installation
Inspecting the Equipment
If any equipment has been damaged during shipment, keep the shipping
cartons and packing materials for the carrier or place of purchase and
file a claim for shipping damage. If you discover damage after
acceptance, file a claim for concealed damage.
To file a claim for shipping damage or concealed damage: 1) File with
the carrier within 15 days of receipt of the equipment; 2) Send a copy of
the damage claim within 15 days to your service representative (see
page 40).
Safety Precautions
Read the following precautions before you install the UPS.
I M P O R T A N T S A F E T Y I N S T R U C T I O N S
SAVE THESE INSTRUCTIONS. This manual contains important instructions that you
should follow during installation and maintenance of the UPS and batteries. Please
read all instructions before operating the equipment and save this manual for future
reference.
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Installation
This UPS contains its own energy source (batteries). The output receptacles may
carry live voltage even when the UPS is not connected to an AC supply.
Do not remove or unplug the input cord when the UPS is turned on. This removes
the safety ground from the UPS and the equipment connected to the UPS.
To reduce the risk of fire or electric shock, install this UPS in a temperature and
humidity controlled, indoor environment, free of conductive contaminants. Ambient
temperature must not exceed 40°C (104°F). Do not operate near water or excessive
humidity (95% max).
To comply with international standards, the sum of earth leakage current from the
load connected to the UPS must not exceed 1 mA.
NOTE Do not make unauthorized changes to the UPS; otherwise, damage may occur
to your equipment and void your warranty.
Installing the Plug/Receptacle UPS
The following steps explain how to install the UPS. See UPS Rear
Panels" on page 6 for the rear panel of each model.
1. If you are installing power management software, connect your
computer to the UPS communication port using the supplied
communication cable.
2. If installing an optional Extended Battery Module, plug the
EBM cable into the battery connector on the EBM rear panel.
3. Plug the other end of the EBM cable into the battery connector
on the UPS rear panel.
4. If additional EBMs are to be installed, plug the EBM cable of the
second cabinet into the battery connector on the first EBM.
Repeat for each additional EBM.
5. On 208V or 230V models, plug the power cord into the input
connector on the UPS rear panel.
6. Plug the UPS power cord into a power outlet. The fan turns on
and the UPS enters Standby mode.
W A R N I N G
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Installation
7. Plug the equipment to be protected into the UPS output
receptacles.
DO NOT protect laser printers with the UPS because of the
exceptionally high power requirements of the heating elements.
NOTE If you are using the Load Segment feature, see page 24 for more information
on controlling and assigning the load segments.
8. To start the UPS, press and hold the button until you hear
the UPS beep (approximately one second). The LCD briefly
displays
On Delay and the
UPS conducts a selftest, briefly displaying
indicator illuminates. Then the
On BATTERY. If an
alarm condition occurs, see Table 10 on page 37.
When the self-test is complete, the LCD displays On Line
indicating that power is available from the UPS output
receptacles.
9. If you installed optional EBMs, configure the number of EBMs
through the front panel so that the UPS can estimate the
available battery run time (see Configuration Mode" on
page 17).
NOTE The batteries charge to 90% capacity in approximately 4 hours. However, it is
recommended that the batteries charge for 6 to 24 hours after installation or long-term
storage.
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Installation
UPS Rear Panels
This section shows the rear panels of the Powerware 9120
plug/receptacle models.
Communication
Port
Fan
REPO Port
700 VA, 120V
Communication Port
Network Transient
Communication SlotUSB Port
Protector
Network
Transient
Protector
Battery
Connector
Circuit
Breaker
Four 515
Receptacles
6-ft Power Cord
with 515 Plug
Fan
Communication
Port
Fan
REPO Port
Four 515
Receptacles
Communication SlotUSB Port
Communication SlotUSB Port
Network
Transient
Protector
Battery
Connector
Circuit
Breaker
Two 5-20
Receptacles
6-ft Power Cord
with 515 Plug
1000 VA, 120V
Battery
Connector
Circuit Breaker
REPO Port
Two 5-20
Four 515 Receptacles
Receptacles
6-ft Power Cord
with 515 Plug
1500 VA, 120V
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Installation
Communication
Port
Fans
Circuit Breaker
6-ft Power
Cord with
520 Plug
2000 VA, 120V
Communication
Port
Fans
Communication SlotUSB Port
USB Port
Communication
Network
Transient
Protector
Battery
Connector
REPO Port
Six 5-20
Receptacles
Circuit Breaker
Port
Fans
6-ft Power
Cord with
L530 Plug
Communication SlotUSB Port
Network
Transient
Protector
Two 5-20
Receptacles
REPO Port
One L530
Receptacle
Four 515
Receptacles
3000 VA, 120V
Communication Slot
Network
Transient
Protector
Battery
Connector
REPO Port
Two L6-15R
Receptacles
6-ft Power
Cord with
L620 Plug
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3000 VA, 208V
One L6-20R
Receptacle
One L6-30R
Receptacle
7
Installation
USB Port
Communication
Port
Fan
REPO Port
Communication
Port
Fans
7001000 VA, 230V
USB Port
Communication Slot
Communication Slot
Network
Transient
Protector
Battery
Connector
Four IEC-C13
Receptacles
IEC-C14 Input
Connector
Communication
Communication
Port
Network
Transient
Protector
Battery
Connector
REPO Port
One IEC-C19
Receptacle
Fans
USB Port
Port
REPO Port
Fan
IEC-C14 Input
Connector
USB Port
Communication Slot
Battery
Connector
Network
Transient
Protector
Four IEC-C13
Receptacles
1500 VA, 230V
Communication Slot
Network
Transient
Protector
Battery
Connector
REPO Port
One IEC-C19
Receptacle
IEC-C14 Input
Connector
8
2000 VA, 230V
Four IEC-C13
Receptacles
IEC-C20 Input
Connector
3000 VA, 230V
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Four IEC-C13
Receptacles
Installing the Hardwired UPS
Only qualified service personnel (such as a licensed electrician) should perform the
electrical installation. Risk of electrical shock.
The Powerware 9120 requires a dedicated branch circuit that meets the
following requirements:
40A circuit with short circuit and overcurrent protection
100-127 Vac
Single-phase
50/60 Hz
Flexible metal conduit is recommended for ease of service and
maintenance
To hardwire the UPS:
1. If you are installing power management software, connect your
computer to the UPS communication port using the supplied
communication cable.
2. If installing an optional Extended Battery Module, plug the
EBM cable into the battery connector on the EBM rear panel.
3. Plug the other end of the EBM cable into the battery connector
on the UPS rear panel.
4. If additional EBMs are to be installed, plug the EBM cable of the
second cabinet into the battery connector on the first EBM.
Repeat for each additional EBM.
5. Switch off utility power at the distribution point where the UPS
will be connected. Be absolutely sure there is no power.
Installation
W A R N I N G
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