Powerware 5125 Tower User Manual

POWERWARE®5125 Tower

User’s Guide

1000VA, 1500VA, 2000VA, 2200VA

www.powerware.com.au

POWERWARE®5125

1000, 1500, 2000 & 2200VA

User’s Guide

Special Symbols

The following are examples of symbols used on the UPS to alert you to important information.

RISK OF ELECTRIC SHOCK - Indicates that a risk of electric shock is present
and the associated warning should be observed.

CAUTION: REFER TO OPERATOR’S MANUAL - Refer to your operator’s manu­al for additional information, such as important operating and maintenance
instructions.

RJ-45 RECEPTACLE - This receptacle provides network interface connections.
Do not plug telephone or telecommunications equipment into this receptacle.

This symbol indicates that you should not discard the UPS or the UPS batteries in
the trash. The UPS may contain sealed, lead-acid batteries. Batteries must be
recycled.

5125Manual.qxd OMM5125TRev3

© Copyright 2004, Eaton’s Powerware Division. All rights reserved.

Where the brand name “Powerware” is used,

the term refers to Eaton’s Powerware Division, trading in Australia

as Eaton Power Quality Pty Ltd

1

Table of Contents

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

1.0 Powerware 5125 - One of the Best! . . . . . . . . . . . . . . . . . . . . .3

2.0 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

3.0 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

4.0 Additional UPS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

5.0 UPS Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

6.0 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

7.0 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

8.0 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

9.0 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Powerware Australia/New Zealand Offices . . . . . . . . . . . . . . .34

Trademarks

Windows is a registered trademark of Microsoft Corporation.
All other brand and product names are trademarks or registered trademarks of their
respective holders.

2

Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS!

SAVE THESE INSTRUCTIONS!

This User Guide contains important instructions for your Powerware 5125 that must be followed
during installation and maintenance of the UPS and batteries.

The installation and use of this product must comply with all national, federal, state, municipal, or
local codes that apply. For assistance, call Powerware Service or your local Powerware office.

If the Powerware 5125 has been damaged during shipment, call your vendor immediately.

If the Powerware 5125 is stored, the batteries should be recharged every 6 months. If stored
above 25° Celsius, recharge the batteries more often.

CAUTION!

Whenever the Powerware 5125 is “On,” there may be dangerous voltage present at the unit’s
outlets. This is true because the unit’s battery supplies power even if the unit is not plugged
into the wall outlet. The unit contains dangerous voltages.

To reduce the risk of electric shock, install in a temperature-controlled and humidity­controlled indoor area free of conductive contaminants.

The power supply cord is intended to serve as the disconnect device. The socket-outlet shall
be near the equipment and shall be easily accessible.

With the exception of the user-replaceable batteries, all servicing of this equipment must be
performed by qualified service personnel.

Before maintenance or repair, all connections must be removed. Before maintenance, repair,
or shipment, the unit must be completely switched off and unplugged or disconnected.

3

1.0 Powerware 5125 - One of the Best!

The Powerware 5125 uninterruptible power system (UPS) protects your sensitive electronic equip­ment from basic power problems such as power failures, power sags, power surges, brownouts,
and line noise.

Power outages can occur when you least expect it and power quality can be erratic. These power
problems have the potential to corrupt critical data, destroy unsaved work sessions, and damage
hardware - causing hours of lost productivity and expensive repairs.

With the Powerware 5125, you can safely eliminate the effects of power disturbances and guard
the integrity of your equipment. The Powerware 5125 was designed for critical applications such
as PC’s, servers, workstations, and telecommunications equipment. Figure 1 shows the
Powerware 5125 UPS with an optional Extended Battery Module (EBM)

Figure 1. The Powerware 5125

4

Providing outstanding performance and reliability, the Powerware 5125’s unique benefits include the
following:

• Advanced Battery Management Plus (ABM Plus

™

) doubles battery service life, optimises recharge

time and provides a warning before the end of useful battery life.

• Buck and Double Boost regulation ensures consistent voltage to your load by correcting voltage
fluctuations without using battery power.

• Hours of extended runtime with up to four EBMs.

• Hot-swappable batteries simplify maintenance by allowing you to replace batteries safely without
powering down the critical load.

• Start-on-battery capability allows you to power up the UPS even if utility power is not available.

• Advanced power management with the Software Suite CD for graceful shutdowns and power
monitoring.

• Sequential shutdown and load management through separate receptacle groups, called load
segments.

• Network Transient Protector guards your network communications equipment from surges.

• Optional X-Slot

™

modules provide enhanced communication capabilities for increased power

protection and control.

5

2.0 Installation

This section explains:

• UPS installation

• UPS rear panels

Installing the UPS

The following steps explain how to install the UPS. Figure 2 shows a typical installation only. See “UPS
Rear Panels” on Page 7 for the rear panel of each model.

NOTE Do not make unauthorised changes to the UPS, otherwise damage may occur to your

equipment and void your warranty

1. If installing an optional EBM, continue to Step 2; otherwise skip to Step 4

2. Plug the EBM cable into the battery connector on the UPS rear panel (See Figure 2).

3. If a second EBM is to be installed, plug the EBM cable of the second cabinet into the battery
connector on the first EBM. Up to four EBMs may be connected to the UPS.

Figure 2. Typical Installation with Two EBMs

6

4. If you are installing power management software, connect your computer to the UPS
communication port using the supplied communication cable.

5. Plug the detachable UPS power cord into the input connector on the UPS rear panel.

6. Plug the UPS power cord into a power outlet. The front panel indicators cycle through a startup
sequence while the UPS conducts a self-test.

When the self-test is complete, the indicator flashes, indicating the UPS is in Standby mode
with the equipment offline. If the alarm beeps or a UPS alarm indicator stays on, see Table 9 on

Page 25.

7. Plug the equipment to be protected into the appropriate UPS output receptacles (see page 15 for
more information on load segments).

DO NOT protect laser printers with the UPS because of the exceptionally high power
requirements of the heating elements.

8. Press and hold the ON button until you hear the UPS beep (approximately one second). The
indicator stops flashing and the bar graph indicators display the percentage of load being applied

to the UPS

The UPS is now in Normal mode and supplying power to your equipment.

NOTE The batteries charge to 90% capacity in approximately 3 hours. However, it is

recommended that the batteries charge for 24 hours after installation or long-term
storage.

7

Figure 3. PW51251000A and PW51251500A Rear Panel

Figure 4. PW51252000A and PW51252200A Rear Panel

8

3.0 Operation

This section describes:

• Operating modes

• Turning the UPS on and off

• Starting the UPS on battery

• Initiating the self-test

Operating Modes

Powerware 5125’s front panel indicates the UPS status through the UPS indicators. Figure 5 shows the
UPS front panel indicators and controls.

Figure 5. UPS Front Panel

9

Normal Mode

During normal mode the indicator illuminates and the front panel displays the percentage of UPS load
capacity being used by the protected equipment (see Figure 6). The UPS monitors and charges the
batteries as needed and provides power protection to your equipment.

When all the bar graph indicators and the indicator are illuminated, power requirements exceed UPS
capacity; see Page 25 for more information.

Buck and Double Boost Mode

With the Buck and Double Boost feature, the UPS accepts a wide input voltage range (-30%/_+20% of
nominal) and provides consistent, clean voltage to your equipment. The UPS operates normally from utility

power and alerts you of the voltage fluctuations. The indicator alternates between green and red while
in Buck, Single Boost or Double Boost mode as shown in Figure 7.

Figure 6. Load Level Indicators

Figure 7. Buck and Double Boost Indicators

10

Battery Mode

When the UPS is operating during a power outage, the alarm beeps once every four seconds and the
indicator illuminates. When the utility power returns, the UPS switches to Normal mode operation while the
battery recharges.

If battery capacity becomes low while in Battery mode, the indicator flashes and the alarm beeps twice
every two seconds. Immediately complete and save your work to prevent data loss and similar difficulties.
When utility power is restored after the UPS shuts down, the UPS automatically restarts.

Standby Mode

When the UPS is turned off and remains plugged into a power outlet, the UPS is in Standby mode. The

indicator flashes and the bar graph indicators are off, indicating that power is not available from the

UPS output receptacles. The battery recharges when necessary.

Sleep Mode

If the UPS is on battery for approximately five minutes and supporting a small electrical load (<

10%), the
UPS shuts down the load. After three minutes in Sleep mode, the UPS initiates a shutdown warning (two
beeps every two seconds). This feature conserves battery power. To enable this feature, contact your
service representative.

Turning the UPS On

After the UPS is connected to a power outlet, it conducts a self-test and enters Standby mode. To turn on

the UPS, press and hold the On button until you hear the UPS beep (approximately one second). The
indicator stops flashing and the bar graph indicators display the percentage of load being applied to the
UPS.

Starting the UPS on Battery

NOTE Before using this feature, the UPS must have been powered by utility power at least

once.

To turn on the UPS without using utility power, press and hold the On button for at least four seconds. The
UPS supplies power to your equipment and goes into Battery mode.

11

Turning the UPS Off

To turn off the UPS, press and hold the Off button until the long beep ceases (approximately five

seconds). The indicator begins to flash and the UPS remains in Standby mode until you unplug the
UPS from the power outlet.

Initiating the Self-Test

NOTE The batteries must be fully charged to perform the self-test.

Press and hold the button for three seconds to initiate the self-test. During the test, individual
indicators illuminate as various parts of the UPS are checked. If the alarm beeps or a UPS alarm indicator
stays on, see Table 9 on Page 25.

12

4.0 Additional UPS Features

This section describes:

• X-Slot modules

• Network Transient Protector

• Load Segments

X-Slot Modules

X-Slot modules allow the UPS to communicate in a variety of networking environments and with different
types of devices. The Powerware 5125 is factory-installed with a Single-Port module and is compatible with
any X-Slot module, including:

• Multi-Server Module - has six serial communication ports that can communicate with UPSs,

terminals, computers and modems

• ConnectUPS

TM

-MX SNMP Module - has Ethernet and SNMP capabilities.

• ConnectUPS-X SNMP/WEB Adaptor - has SNMP capabilities as well as monitoring through a web

browser interface.

• USB Module - connects to a USB port on your computer.

Figure 8. Optional X-Slot Modules

13

Single-Port Modules

The Powerware 5125 is factory installed with a Single-Port Module.

To establish communications between the UPS and a computer, connect your computer to the UPS
communication port using the supplied communication cable.

When the communication cable is installed, power management software can exchange data with the UPS.
The software polls the UPS for detailed information on the status of the power environment. If a power
emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment.

The cable pins are identified in Figure 9 and the pin functions are described in Table 1.

Table 1. Communication Port Pin Assignment

Pin Number Signal Name Function Direction from the

UPS

1 Low Batt Low Battery relay contact Out

2 RxD Transmit to external device Out

3 TxD Receive from external device In

4 DTR PnP (Plug and Play) from external device (tied to Pin 6) In

5 GND Signal common (tied to chassis) -

6 DSR To external device (tied to Pin 4) Out

7 RTS PnP from external device In/Out

8 AC Fail AC Fail relay contact Out

9 Power Source +V (8 to 24 Volts DC Power) Out

Figure 9. Communication Port

14

Network Transient Protector

The Network Transient Protector, shown in Figure 10, is located on the rear panel and has jacks labelled
IN and OUT. This feature accommodates a single RJ-45 (10BaseT) network connector.

Connect the input connector of the equipment you are protecting in the jack labelled IN. Connect the out­put connector to the jack labelled OUT.

Do not connect or attempt to connect this connector to telephone circuits.

In

Figure 10 Network Transient Protector

Out

15

Load Segments

Load segments are sets of receptacles that can be controlled by power management software, providing
an orderly shutdown and startup of your equipment. For example, during a power outage, you can keep
key pieces of equipment running while you turn off other equipment. This feature allows you to save bat­tery power. See your power management software manual for details.

NOTE If the power management software is not used, the individual load segments cannot be

controlled.

The following figures show the load segments for each UPS.

Figure 11. 1000VA and 1500VA Load Segments

Figure 12. 2000VA and 2200VA Load Segments

16

5.0 UPS Maintenance

This section explains how to:

• Care for the UPS and batteries

• Replace the batteries

• Test new batteries

• Recycle used batteries

UPS and Battery Care

For the best preventive maintenance, keep the area around the UPS clean and dust-free. If the
atmosphere is very dusty, clean the outside of the system with a vacuum cleaner.

For full battery life, keep the UPS at an ambient temperature of 25oC.

Storing the UPS and Batteries

If you store the UPS for a long period, recharge the battery every 6 months by plugging the UPS into a
power outlet. The batteries charge to 90% capacity in approximately 3 hours. However, it is recommended
that the batteries charge for 24 hours after long-term storage.

Check the battery recharge date on the shipping carton label. If the date has expired and the batteries
were never recharged, do not use the UPS. Contact your service representative.

When to Replace Batteries

When the indicator flashes and there is a continuous audible alarm, the batteries may need

replacing. Conduct a self-test by pressing and holdng the button for three seconds. If the indicator
stays on, contact your service representative to order new batteries.

17

Replacing the Batteries

NOTE: DO NOT DISCONNECT the batteries while the UPS is in Battery Mode

With the hot-swappable battery feature, UPS batteries can be replaced easily without turning the UPS off
or disconnecting the load.

If you prefer to remove input power to change the battery:

1. Press and hold the Off button until the long beep ceases (approximately five seconds), then

unplug the UPS.

2. Wait 60 seconds while the internal processor shuts down before you disconnect the battery.

Consider all warnings, cautions and notes before replacing batteries.

WARNING

• Batteries can present a risk of electrical shock or burn from high short-circuit current. The
following precautions should be observed. 1) Remove watches, rings or other metal
objects; 2) Use tools with insulated handles; 3) Do not lay tools or metal parts on top of
batteries.

• ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or connectors.
Attempting to alter wiring will cause injury.

How to Replace Extended Battery Modules

Use the following procedure to replace EBMs:

1. Unplug the EBM cable from the UPS.

2. Replace the EBM. See “Recycling the Used Battery” on Page 20 for proper disposal.

3. Plug the new EBM into the UPS as shown in Figure 13.

4. For additional EBMs, plug the EBM cable of the second cabinet into the battery connector on the
first EBM.

Figure 13. EBM Connections

18

How to Replace Internal Batteries

CAUTION

Pull the battery out onto a flat, stable surface. The battery is unsupported when you pull it
out of the UPS.

Use the following procedure to replace internal batteries:

1. Remove the UPS front panel by pulling the top.

2. Slide up and remove the metal battery cover.

1000VA

1500, 2000 and 2200VA

19

3. 1000VA units. Disconnect the red battery cable on the front of the battery. Pull the battery out
onto a flat, stable surface. Disconnect the black battery cable on the rear of the battery, then on
the front of the battery. Disconnect the red battery cable on the rear of the battery. See “Recycling
the Used Battery” on Page 20 for proper disposal.

4. 1500, 2000 and 2200VA units. Pull the battery out onto a flat, stable surface. Press the black tab
on the battery cable connector to disconnect the battery. See “Recycling the Used Battery” on
Page 20 for proper disposal.

5. Install the new batteries in the reverse order of removal.

6. Reinstall the metal battery cover removed in Step 2. Replace the front panel.

20

Testing New Batteries

Press and hold the button for three seconds to initiate a self-test. After the test is finished, the

indicator should turn off. If the indicator stays on, check the battery connections. Call your
service representative if the problem persists.

Recycling the Used Battery

Contact your local recycling or hazardous waste centre for information on proper disposal of the used
battery.

WARNING

• Do not dispose of the battery or batteries in a fire. Batteries may explode. Proper
disposal of batteries is required. Refer to your local codes for disposal requirements.

• Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the
skin and eyes. It may be toxic.

CAUTION

Do not discard the UPS or the UPS batteries in the trash. This product contains sealed,
lead-acid batteries and must be disposed of properly. For more information, contact your
local recycling or hazardous waste centre.

21

6.0 Specifications

This section provides the following specifications for the Powerware 5125 models:

• Electrical input and output

• Mass and dimensions

• Environmental and safety

• Battery

Table 2. Model Specifications

Model Number Power Levels Nominal Voltage Input Voltage Range

(rated at nominal inputs)

PW5125 1000A 1000VA, 700W 240V 168-288V (-30%/+20%)

PW5125 1500A 1500VA, 1050W 240V 168-288V (-30%/+20%

PW5125 2000A 2000VA, 1600W 240V 16/-288V (-30%/+20%)

PW5125 2200A 2200VA, 1600W 240V 168-288V (-30%/+20%)

Table 3. Weights and Dimensions

Dimensions (WxDxH) Mass

1000VA Models 162 x 401 x 240 mm 15 kg

1500VA Models 162 x 467 x 250 mm 23 kg

2000VA Models 205 x 493 x 250 mm 31 kg

2200VA Models 205 x 493 x 250 mm 31 kg

Extended Battery Module 162 x 474 x 250 mm 27 kg

Table 4. Power Connections

Input Connection Output Receptacles

PW5125 1000A 10A, IEC-320 C14 input connector 4 x 10A Australian

PW5125 1500A 10A, IEC-320 C14 input connector 4 x 10A Australian

PW5125 2000A 10A, IEC-320 C14 input connector 6 x 10A Australian

PW5125 2200A 16A, IEC-320 C20 input connector 6 x 10A Australian

22

Table 5. Technical Specifications

Operating Frequency 50/60 Hz, auto-sensing

Frequency Range 46-65 Hz

Noise Filtering MOVs and line filter for normal and common mode noise

Regulation (Normal Mode) -10% to +6% of nominal voltage

Regulation (Battery Mode) Nominal output voltage +

5%

Voltage Waveform Sine wave

Table 6. Environment and Safety

Operating Temperature 10oC to 40oC (Optimal Battery Performance 25oC)

Storage Temperature 0oC to 25oC

Transit Temperature -25oC to 55oC

Relative Humidity 5-95% non-condensing

Operating Altitude Up to 3,000 metres above sea level

Transit Altitude Up to 15,000 metres above sea level

Audible Noise Less than 40dBA Normal mode, typical load,

Less than 55dBA Battery Mode

Surge Suppression ANSI C62.41 Category B (formerly IEEE 587), IEC 61000-4-6

Safety Conformance UL 1778, UL 497A (data line only), CAN/CSA C22.2, No. 107.1,

EN 50091-1-1 and IEC 60950, AS/NZS60950, EN50091-1

Agency Markings C-Tick

EMC EN 50091-2, AS/NZS 62040.2, AS/NZS61000.3.2

23

Table 7. Battery

Configuration 1000VA; (2) 24V, 9 Ah internal batteries

1500VA; (4) 48V, 7.2 Ah internal batteries

2000VA; (4) 48V, 12 Ah internal batteries

2200VA; (4) 48V, 12 Ah internal batteries

EBM Configuration EBM-24; (8) 24V, 9 Ah batteries

EBM-48; (8) 48V, 9 Ah batteries

Type Sealed, maintenance free, valve regulated, lead-acid
Charging Internal battery; less than 3 hours to 90% usable capacity at nominal after

full load discharge
External battery; recharging at 80% load or less is recommended, no more
than 16x discharge time to 90% usable capacity at nominal line voltage after
full load discharge; an external battery charger is recommended for faster
recharge times when using more than 2 EBMs

Monitoring Advanced monitoring for earlier failure detection and warning, auto detection

of additional EBMs

Table 8. Battery Run Times (in Minutes at Full/Half Load)

Model Internal UPS Batteries 1 EBM 2 EBM 3 EBM 4 EBM

1000VA; 5/14 25/60 55/170 83/199 109/228

1500VA; 6/17 33/79 63/146 92/174 120/201

2000VA; 5/16 29/67 62/190 91/222 119/251

2200VA; 5/14 26/60 55/170 81/198 106/224

NOTE Battery times are approximate and vary depending on the load configuration and battery charge

Powerware reserves the right to change specifications without prior notice.

24

7.0 Troubleshooting

If you have a question or problem, the troubleshooting table may help (See Table 9). If you need
assistance, phone Powerware Service or your local Powerware office. Please have the model number and
serial number (located on the rear of the unit) available.
If the unit must be returned, Powerware will give you a Return Authorisation (RA) number. Phone
Powerware National Service & Repair Centre on 1300 303 059 for an RA number before returning the unit
for any reason.

This section explains:

• UPS alarms and conditions

• How to silence an alarm

• Service and Support

Audible Alarms and UPS Conditions

The UPS has an audible alarm feature to alert you of potential power problems. Use Table 9 to determine
and resolve the UPS alarms and conditions.

25

Silencing an Audible Alarm

To silence an alarm for an existing fault, press the button. If UPS status changes, the alarm beeps,
overriding the previous alarm silencing. The alarm does not silence if there is a low battery condition.

Table 9. Troubleshooting Guide

Alarm or Condition Possible Cause Action

The indicator is not on,. The power cord is not Check the power cord connections.
the UPS does not start connected correctly.

The wall outlet is faulty. Have a qualified electrician test and repair the

outlet.

The indicator is flashing, The UPS is in Standby Press the On button to supply power to the connected
power is not available at mode. equipment.
the UPS output receptacles.

The UPS does not provide The batteries need changing Plug the UPS into a power outlet for 24 hours to
expected backup time. or service. charge the battery. After charging the battery, press

and hold the button for3 seconds, then check

the indicator.

If the indicator is still on, see “UPS
Maintenance” on Page 16 to replace the battery.

The self-test failed. Plug the UPS into a power outlet for at least 3 hours

to charge the battery. After charging the battery, press

and hold the button for 3 seconds, the check the

indicator.

If the indicator is still on, see “UPS
Maintenance” on Page 16 to replace the battery.

UPS internal temperature is The UPS shuts down automatically in 10 seconds.
too high. Turn off and unplug the UPS. Clear vents and remove

any heat sources. Ensure the airflow around the UPS
is not restricted. Wait at least 5 minutes and restart
the UPS. If the condition persists, contact your service
representative.

1 beep every 4 UPS on battery. The UPS is powering the equipment with battery

seconds power. Prepare your equipment for shutdown.

2 beeps every 2 The battery is running low. 3 minutes or less of battery power remains (depending
seconds on load configuration and battery charge).

Save your work and turn off your equipment. The
alarm cannot be silenced.

26

Table 9. Troubleshooting Guide (continued)

Alarm or Condition Possible Cause Action

The UPS is running on Correct the input voltage, if possible. The UPS
battery power because the continues to operate on battery until the condition is
input voltage is too high or corrected or the battery is completely discharged.
too low. If the condition persists, the input voltage in your area

may differ from the UPS nominal.

The utility line voltage and Have a qualified electrician check the wiring.
frequency are out of
specification

1 beep every 5 The battery may be fully Plug the UPS into a power outlet for 24 hours to
seconds discharged. charge the battery. After charging the battery, press

and hold the button for 3 seconds, then check

the indicator.

if the indicator is still on, see “UPS
Maintenance” on Page 16 to replace the battery.

The battery is not connected Check the battery connection. Call your service
correctly representative if the problem persists.

Ground wire connection does Have a qualified electrician correct the wiring.
not exist or the line and neutral
wires are reversed in the wall
outlet.

Power requirements exceed Turn off and unplug the UPS. Remove some of the
UPS capacity (101-110% for equipment from the UPS. Wait at least 5 seconds until
3 minutes or 111-150% for 10 all LEDs are off and restart the UPS. You may need to
cycles) or the load is defective. obtain a larger capacity UPS.

UPS fault condition. Save your work and turn off your equipment. Turn off

and unplug the UPS. Contact your service
representative. The alarm cannot be silenced.

27

Service and Support

If you have a question or problem, Table 9, Troubleshooting Guide, may help. If you need more
help, please have your UPS model number and serial number (on the back label) nearby,

and call the Powerware National Service and Repair Centre on . . . .

1300 303 059

Powerware’s service technicians have in-depth knowledge of the UPS and power problems.

Powerware may tell you the UPS must be returned. If this happens, we will give you a Return
Authorisation (RA) number. When you return a Powerware 5125 to the factory for any rea-

son, please use the original packing material in which your unit was shipped to you. You
may be responsible for repair charges for damaged units which are not packed in
Powerware packing material. If you have discarded the original packing material, please call

the nearest Powerware office so that we can ship new packing material to you. If you have any
questions, please feel free to call or fax the nearest Powerware office. Please do not return your
Powerware 5125 without calling Powerware first. Powerware will advise you where to ship your
Powerware 5125.

28

8.0. Warranty

WARRANTY Information

This Warranty is subject to Eaton Power Quality Pty Ltd (EPQ) standard Conditions of Sale which
govern all sales of products by Eaton Power Quality Pty Ltd.

1. EPQ products, in general, are warranted against failure due to faulty materials and/or work­manship for a period of two years from despatch date (ex EPQ store) as per invoice. The
Ferroresonant and 95 Series Power Conditioners and Dry Type Transformers have an
extended warranty - 5 years from date of despatch.

2. If, within the applicable Warranty period, any EPQ product does not meet the warranty speci­fied above, and the product was installed and operated in accordance with Australian stan­dards and EPQ standard installation procedures, EPQ shall thereupon correct any defects
due to faulty materials and/or workmanship.

3. Any modifications made to the product other than those made by EPQ or its authorised repre­sentative may cause the Warranty to be void.

4. For units up to 3kVA that are installed as a portable device, the Warranty covers repair or
replacement of defective parts at the factory, or other service locations as nominated by EPQ,
provided the unit has been returned by the user packed adequately to prevent shipping dam­age, and approval has been obtained from EPQ before shipment. All costs associated with
the return of the product to EPQ are at the customer’s expense.

For hardwired products 3kVA and above, the Warranty covers on site repair (Metropolitan
area, Capital Cities only) during normal working hours, by EPQ technicians or appointed
agents. For units installed in remote locations, EPQ may, at its discretion, request the equip­ment to be recovered and returned to the factory or other nominated service locations. In this
case, it is the customer’s responsibility to pack the equipment adequately to prevent shipping
damages and pay freight charges to the location nominated by EPQ. Approval to return
goods must be obtained from EPQ before the goods are despatched.

5. Units returned for in-warranty repairs, which are found not to be defective, will be subject to
an inspection and handling charge, plus transportation charges.

6. High grade batteries, designated for Uninterruptible Power Supply (UPS) applications, are
supplied by EPQ for use with EPQ UPS equipment. These batteries have a finite life
expectancy depending on a number of variables, including rate of discharge, depth of dis­charge, operating temperature, etc.

29

7. Providing that the batteries are used within the limits as set out in the battery manufacturer’s
warranty statement and are provided as an integral part of new equipment, they are guaran­teed for two years, from despatch date as per invoice. A copy of this warranty statement is
available on request. Batteries provided as spare parts or replacements have a one year war­ranty. Other optional warranty terms for batteries are available on request.

8. EPQ reserves the right to charge for replacement batteries if within the one year guarantee
period replacement batteries are necessary as a result of misuse or misapplication by the
purchaser or end user.

Eaton Power Quality Pty Ltd

13 Healey Road

DANDENONG VIC 3175

AUSTRALIA

AFFIX

POSTAGE

STAMP

6.Please specify the equipment being protected by your Powerware UPS?

Brand........................................Model .................................. Operating System .........................

7.How would you classify your type of business?

Retail Wholesale/Distribution Manufacturing Telecommunications

Government/Eduction Banking/Finance Restaurant/Hotel Other .............................

8.What is your company’s annual revenue?

Less than $1m $1m-5$m $5m-$20m $20m-$100m Greater than $100m

9.Approximately how many personal computers are there in your company?

Less than 10 10-20 20-50 50-200 Greater than 200

10.Do you plan to purchase more UPS or Power Protection products?

 Within 1 month 1-6 months 6-12 months Unlikely

11.Would you like information about Eaon Power Quality Extended Warranty ?

Yes No

12.Would you like to be kept informed about new Powerware product developments and be added

to our customer service database?

Yes (you will receive mail from Powerware at least three (3) times per year) No

1. Where did you purchase this Powerware UPS from?

Retail StoreComputer Store Powerware Distributor Direct from Powerware

Electrical Wholesaler Mail Order Catalogue Internet Other .............

2. Why did you purchase a Powerware UPS? (Check all that apply)

Recommendation Reputation After Purchase Support Features

Price Other .................................................................................................

3. What price did you pay for this Powerware UPS? ...........................................................

4. What features of a UPS are important to you?

Appearance Front Panel Display Backup Time RS232

Communications

UPS Management Software Other ...................................

5. What equipment do you intend to protect with this Powerware UPS?

Personal Computer(s) Workstation(s) Service/Network Equip.

Midrange Computer(s) Mainframe(s) Industrial Automation

Telecommunications Equipment Retail/Point-of-Sale Equipment Facilities/

Building wide protection

Other .................................

UPS Model Number: ............................................ UPS Serial Number: ....................................... Date of Purchase: ...../...../.......

Contact Person: ...................................................................................................................................................................................

Company/Organisation: ......................................................................................................................................................................

Address: ..............................................................................................................................................................................................

City: .................................................. State: .......................... Country: ................................ Postcode: ...............

Telephone: ......................................... Fax: ....................................... E-mail: ...............................................................

Standard Warranty Registration

32

9.0 Configuration

This section describes how to reconfigure the input voltage of the PW5125 UPS:

Configuration Mode

When the UPS is in Configuration mode. the front panel LEDs represent the configuration options. The
control buttons (Configuration button, On button, Off button and Alarm Reset button) are used to modify the
UPS configuration. Figure 14 shows the indicators and Table 10 explains the corresponding options.

1. Remove the front plastic cover - refer Page 18 for instructions. Press the Configuration mode
button until the green configuration LED is On. The indicators flash briefly and then display the
enabled option.

2. Press the On button to scroll through the options. Each time you press the button, the UPS
beeps. The indicator for the selected option indicates the current setting; flashing represents a
selected but as yet disabled option.

3. Press the Off button once to toggle the selected option ON (this will cause the flashing indicator to
go solid and the original selected option LED to go out.

4. Press the Alarm Reset button until the green Configuration LED goes out.

WARNING

• The UPS exits the Configuration mode automatically after two (2) minutes

causing the green Configuration LED to go out.

Figure 14 Using the Configuration Mode

1. Remove the front plastic cover ­refer Page 18 for instructions. Press
the Configuration mode button until
the green configuration LED is On.

2. Press the On button to scroll to the
next option.

3. Press the Off button to toggle the
option ON.

4. Press the Alarm Reset button to
save the setting and exit
Configuration mode.

33

Parameter Parameter LED Explanation

(LED) Name Status

220 Nom ON Nominal utility voltage is 220VAC

230 Nom ON Nominal utility voltage is 230VAC

240 Nom ON Nominal utility voltage is 240VAC

34

Powerware Australia/New Zealand
Offices

Head Office - Sydney
Eaton Power Quality Pty Ltd

ABN 82 054 056 709

119-127 Wicks Road
North Ryde NSW 2113
Phone: [phone]
Fax: [phone]
National Service and Repair Centre 1300 303 059

Web Site: www.powerware.com.au

Customer Service Offices

Adelaide Brisbane
PO Box 481, Marlestone Business Centre Unit 4, 11 Donkin Street
SA 5033 West End QLD 4101
Phone: [phone] Phone: [phone]
Fax: [phone] Fax: [phone]

Melbourne Perth
13 Healey Road 23 Geddes Street
Dandenong VIC 3175 Balcatta WA 6021
Phone: [phone] Phone: [phone]
Fax: [phone] Fax: [phone]

Sydney Auckland
119-127 Wicks Road PO Box 39-572
North Ryde NSW 2113 Howick
Phone: [phone] Auckland New Zealand 1706
Fax: [phone] Phone: [phone]

Fax: [phone]

You have purchased a UPS that will provide you with many years of service, protecting your equipment
from surges, sags, and blackouts. This product incorporates the highest quality standards in engineering,
manufacturing and testing, and carries a 2 year warranty against defects in material and workmanship.
This product is backed by over 60 years of pride and integrity. We are sure you will agree, there is no
substitute for a Powerware product.

Did you know that Powerware also makes:

• Single Phase UPS systems up to 15kVA

• Three Phase UPS systems to 700kVA

• Parallel Three Phase UPS Systems to 1MVA

• Plug in Power Conditioners to 3kVA

• Hardwired Single Phase Power Conditioners to 22.5kVA

• Constant Voltage Transformers to 7.5kVA

• AC/DC switching and linear Power Supplies

• CVDC Constant Voltage Ferroresonant Power Supplies

• Low Voltage General Purpose Transformers

• Industrial Control Transformers

• Telecommunications DC Systems

Powerware products are available through an extensive distribution network. These distributors offer litera­ture, technical assistance, and a wide array of off-the-shelf products for the fastest possible delivery. In
addition, Powerware field sales offices are conveniently located to provide prompt attention to customer
needs. Call Powerware direct to find the location of your closest authorised distributor.

Powerware: Worldwide Manufacturers of Power Protection, Conversion and Transformation
Products