Powerware 3115 User Manual

02/15/01

Powerware®3115

User’s Guide

300-650 VA

www.powerware.com

Powerware is aregistered trademark of Powerware Corporation.

E

Copyright 1999 Powerware Corporation, Raleigh, NC. All rights reserved. No part of this document may be reproduced

in any way withouttheexpresswrittenapprovalof PowerwareCorporation.

Class B Statement for FCC and ICES

NOTE This equipmenthas been tested and found to comply with the limits for a Class B device pursuantto Part 15 of

FCC Rules. These limits are designed to provide reasonable protection against harmful interference when this equipment is
operated in a residential environment. This equipmentgenerates,uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may causeharmfulinterference to radio communications.
However, there is no guarantee that interference willnot occur in a particularinstallation. If thisequipment does cause
harmfulinterference toradio or television reception,whichcan be determinedby turningthe equipmentoff and on, the
user is encouraged to tryto correctthe interference by one ormoreof the following measures:

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Reorient or relocate the receivingantenna.

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Increase the separation between the equipment and the receiver.

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Connectequipmentinto a n outleton a circuit different fromthatto which the receiver is connected.

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Consultthedealer or an experienced radio/TVtechnician for help.

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Ensure that mounting screws, connectorattachment screws, and all ground wiresaresecuredand tight.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.

For Users in Canada

This Class B Interference Causing Equipment meetsall requirements of the Canadian Interference Causing Equipment
Regulations ICES-003.

Cet appareil numérique de la classe A respecte toutes les exigences du Reglement sur le matériel brouilleur du Canada.

Requesting a Declaration of Conformity

The EC Declaration of Conformityis available upon request forproducts with a CE mark. For copies of the EC
Declaration of Conformity, contact:

Powerware Corporation
Koskelontie 13
FIN-02920 Espoo
Finland
Phone: [phone]
Fax: [phone]

EMC Statement

Some configurations are classified under EN50091-2 as “Class-A UPS for Unrestricted Sales Distribution.” For these
configurations, the following applies:

WARNING This is a Class A-UPS Product. In a domestic environment, this productmay cause radiointerference, in which

case, the usermay be required to take additionalmeasures.

Special Symbols

The followingare examples of symbols used on the UPS to alert you to important information:

CCCCAAAAUUUUTTTTIIIIOOOONNNN

RiskofElectricShock

DoNotOpen Cover

CAUTIONToreduce the risk of electricshock,

Donot remove cover (or back)

Nouser-serviceable parts inside

Refer servicing to the factory

RISKOF ELECTRIC SHOCK - Indicates that a risk of electric shock is present and the

associated warning should be observed.

CAUTION: REFERTO OPERATOR’S MANUAL - Refer to your operator’smanual for

additional information, such as importantoperating and maintenance
instructions.

This symbolindicates that you should not discardthe UPS or the UPS batteries
in the trash. The UPS may contain sealed, lead-acid batteries. Batteries must be
recycled.

TABLE OF CONTENTS

1 Powerware 3115 –One of the Best! 1..................................

2 Installation 3.....................................................

InspectingtheEquipment 3.......................................................

SafetyPrecautions 3............................................................

Installing the UPS 4.............................................................

UPSRear Panels 6..............................................................

3 Operation and Configuration 9.......................................

Turning the UPS On 9............................................................

Startingthe UPSon Battery 9...................................................

Turning the UPS Off 9...........................................................

StandbyMode 10...............................................................

Howto SetDIP Switches 10........................................................

Communication Port Configuration 11.................................................

4 UPS Maintenance 13...............................................

UPSand BatteryCare 13..........................................................

Storingthe UPSand Batteries 13..................................................

ReplacingBatteries 14...........................................................

Testing NewBatteries 17.........................................................

Recycling the Used Battery 17......................................................

5 Specifications 19..................................................

6 Troubleshooting 23.................................................

SiteWiringFault (120VModelsonly) 23...............................................

AudibleAlarmsand UPSConditions 23................................................

Silencing an Audible Alarm 23....................................................

Service and Support 25...........................................................

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Table of Contents

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CHAPTER 1

POWERWARE 3115 – ONE OF THE BEST!

The PowerwareR3115 uninterruptible power system (UPS) protects
your sensitive electronic equipment from three basic power problems:
power failures, powersags, and power surges.

Poweroutages can occurwhen youleast expect it and powerquality can
be erratic.These power problems have the potential to corrupt critical
data, destroy unsavedwork sessions, and damage hardware — causing
hours of lost productivity and expensive repairs.

Withthe Powerware 3115, you can safely eliminate the effects of power
disturbances and guard theintegrityof your equipment. Ideal for PCs,
workstations, point-of-sale systems, network nodes, and similar
equipment, the Powerware 3115 provide s cost-effective power
protection.

Becausean integralpart of power protection is power management
software,the Powerware 3115 comes fully equipped with a
communication port,serial cable, anda CDcontainingboth LanSafeIII
for networked systems and FailSafe III for standalonesystems.

Providingoutstanding performance and reliability, the Powerware 3115’s
unique benefits include the following:

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Compactdesign conserves valuable space andmakes the UPS easyto
install.

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User-replaceable batteriesextend the service life of yourUPS.

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The Site WiringFault indicator immediately informs you of wall
outlet wiringproblems (available on120V models only).

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Audible alarms alert you of any fault conditions.

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Start-on-battery allows you to power up the UPS even if utility power
is not available.

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The Powerware3115 isback e d by worldwideagency approvals.

Powerware®3115 User’sGuideSwww.powerware.com

1

Powerware3115 – ONE OF THE BEST!

650 VA

300 VA and420 VA

Figure 1. Powerware3115

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CHAPTER 2

INSTALLATION

This section explains:

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Equipment inspection

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Safetyprecautions

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UPS installation

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UPSrear panels

Inspecting the Equipment

If any equipment has been damaged during shipment, keep the shipping
cartonsand packing materials for the carrier or place of purchase and
file a claimfor shippingdamage. If you discoverdamage after
acceptance,file a claim forconcealed damage.

To file a claimfor shippingdamage or concealeddamage: 1) File with
the carrier within 15 daysof receipt of theequipment;2) Send a copy of
the damage claim within 15 days to your service representative.

Safety Precautions

Read the following precautions before you installthe UPS.

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESEINSTRUCTIONS.Thismanualcontains important instructions that you
shouldfollowduring installation and maintenance ofthe UPSand batteries.Please
read all instructions beforeoperating the equipment andsave thismanualfor future
reference.

Powerware®3115 User’sGuideSwww.powerware.com

3

Installation

Installing the UPS

The following steps explain how to install the UPS. See “UPS Rear
Panels” on page 6 for the rear panel of each model.

WARNING

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ThisUPS contains its ownenergy source(batteries).Theoutput receptaclesmay
carrylive voltage evenwhen theUPS is notconnected toan ACsupply.

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Donot removeor unplugthe inputcord whenthe UPSisturned on. This removes
the safety groundfrom theUPS andthe equipmentconnected tothe UPS.

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To reduce the riskof fireor electricshock,install thisUPS in a temperature and
humiditycontrolled,indoorenvironment,freeofconductivecontaminants.Ambient

°

temperaturemust notexceed 40
excessive humidity (95% max).

1. If you are installing the power management software, connect
your computer to the UPS communication port using the
supplied communication cable.

C(104°F).Donot operate nearwater or

NOTE Ifyou needto change the factory-setdefaultsfor output voltageorutility
powerrange, see“Howto Set DIP Switches” on page 10 beforeinstalling the UPS.

2. On 230V models, plugthe UPS power cord into the input
connector on the UPS rear panel.

3. Plug the UPS power cord into a wall outlet or other power
source.

4. Plugthe equipment to be protected into the UPS output
receptacles.

DO NOT protectlaser printers with the UPSbecause of the
exceptionally highpower requirements of theheating elements.

4

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5. Start the UPS by pressing the button as shownin Figure 2.
The Power On indicator illuminates indicating that power is
available from the rearreceptacles.

On/Off Button

T est/AlarmReset Button

Figure 2. Powerware 3115 Front Panel

Installation

Power On Indicator

The UPSconducts a self-test and entersNormal mode. If the
alarm beeps, consult“Troubleshooting” on page 23.

NOTE The UPSchargesto 90%in approximately12 hours.However,itis
recommendedthat theUPS chargefor 24hours afterinstallationor longstorage.

Powerware®3115 User’sGuideSwww.powerware.com

5

Installation

UPS Rear Panels

This sectionshows the rear panels of all Powerware 3115 models.

Communication Port

10A, Resettable
Circuit Breaker

Power Cord with
5-15 Plug

Figure 3.PW3 300 andPW3 420 Rear Panel

Communication Port

Site Wiring Fault Indicator
DIP Switches

T wo5-15Output
Receptacles

Site Wiring Fault Indicator
DIP Switches

10A, Resettable
Circuit Breaker

Four 5-15 OutputReceptacles

Power Cord with
5-15 Plug

Figure 4.PW3 650 RearPanel

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Powerware®3115 User’sGuideSwww.powerware.com

Communication Port DIP Switches

Installation

10A, IEC-320 Input Connector
with Fuse

Figure 5. PW3300i and PW3 420i Rear Panel

Communication Port

Four IEC-320 Output
Receptacles

T woIEC-320 Output
Receptacles

DIP Switches

10A, IEC-320, Input Connector
with Fuse

Figure 6. PW3 650i Rear Panel

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Installation

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Powerware®3115 User’sGuideSwww.powerware.com

CHAPTER 3

OPERATION AND CONFIGURATION

Thissection covers:

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Turning the UPS on and off

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Starting the UPS on ba ttery

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Standby mode

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How to set DIP switches

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Configuring the communication port

Turning the UPS On

To turn on the UPS,p ress the button on the front panel (shownin
Figure 2 on page 5). After the UPS is turned on, it conducts a self-test
and enters Normal mode. The Power On indicator illuminates indicating
that power is availablefrom therear receptacles.

Starting the UPS on Battery

To turn on the UPS without using utility power ,press and hold the

button for three seconds.When the UPS starts on battery, it does not

conducta self-test to conserve battery power.

NOTE The UPSdoesnot automatically detectthe inputfrequency whenstartingon
battery.Thedefaultfrequencyfor120Vmodelsis60 Hz;the defaultfrequencyfor 230V
modelsis50 Hz.

Turning the UPS Off

To turn off the UPS, press the button onthe frontpanel and then
unplug the UPS from the power source. If you do not unplug the UPS, it
remainsin Standby mode.

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Operation and Configuration

Standby Mode

When the UPS is turned off and plugged into a wall outlet or other
power source, theUPS is inStandby mode. Thebattery recharges when
necessary and the Power On indicatoris off, indicating that poweris not
available from the rearreceptacles.

How to Set DIP Switches

The DIPswitches onthe rear panelof each unit(see Figure 7) are used
to configure the output voltage and utility power range.

1. The UPS must be completely shutdown.
Turn the UPS off by pressing the

and then unplug the UPS.

2. Set theDIP switchesaccordingto the DIP switchconfigurations
in Table 1.

3. Plug the UPS into a wall outlet or other power source and press
the

buttononthefrontpanel

button to turn the UPS on.

10

UPS Rear Panel

DIP Switches

DIPSwitchDetail

4321

OFF

ON

Figure 7. DIP Switch Location

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Table 1.DIP SwitchSettings

p

g

y

p

g

y

Output Voltage

Utility Power
Range

Output Voltage

Utility Power
Range

*Default position

110V ON OFF
120V* OFF OFF
127V OFF ON
103V - 142V* OFF OFF
98V - 142V
93V - 142V OFF ON
88V - 142V ON OFF

220V ON OFF
230V* OFF OFF
240V OFF ON
196V - 260V* OFF OFF
186V - 260V
176V - 260V OFF ON
166V - 260V ON OFF

Operation and Configuration

120V Models

DIPSwitch1 DIPSwitch2 DIPSwitch3 DIPSwitch4

ON ON

230V Models

DIPSwitch1 DIPSwitch2 DIPSwitch3 DIPSwitch4

ON ON

Communication Port Configuration

To establish communication between the UPSand a computer, connect
your computer to the UPS communication port using the supplied
communication cable.Use only thefactory-supplied cable and software.
See Table 2 for detailed information.

CAUTION

To preventdamageto yourequipment,connectonlyafactory-suppliedcableor acable
builtto factoryspecifications (seeTable 2) to the communication port.A standard
serialcablemay damageyour computer.

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11

Operation and Configuration

Whenthe communication cable is installed, power management
software can exchange data withthe UPS.The software polls the UPSfor
detailed information onthe status of the powe r e nvironment. I f a power
emergency occurs,the softwareinitiatesthe savingof all data and an
orderlyshutdown of the equipment.

6789

12345

Figure 8.Communication Port

Table 2. Communication Port Configuration

PinNumber SignalType Function

1 Input: RS-232 high level signal for>0.4

seconds

2 Output: Open closing tologic ground pin4 ImpendingLow Battery: Indicates thebattery has less than 2

3 Output: Open closing tologic ground pin4 ACInput Failure: Indicates absenceof normal AC input
4 Signal Return Logic Ground
5 Output: RS-232 levellow Impending Low Battery: Indicates the batteryhas less than2

6 Output: RS-232 levelhigh AC InputFailure: Indicates absence of normal AC input
7 NotUsed NotUsed
8 NotUsed NotUsed
9 Chassis Ground (connected topin 4) Chassis Ground

Conditional PowerOff: In absence ofAC power,output is
turned off untilnormal AC power returns

to 5 minutes of backuptime left

to 5 minutes of backuptime left

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CHAPTER 4

UPS MAINTENANCE

This section explains how to:

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Care for the UPS and batteries

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Replace the batteries

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Test new batteries

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Recycleused batteries

UPS and Battery Care

Forthe best preventive maintenance,keep the area around theUPS
clean anddust-free.If the atmosphere is very dusty, clean the outsideof
the system with a vacuumcleaner.

Forfull batterylife, keep the UPSat an ambienttemperatureof
25°C (77°F).

Storing the UPS and Batteries

If youstore the UPSfor a long period,recharge the battery everysix
months by plugging the UPS into a power outlet. The UPS charges to
90% in approximately12 hours. However, it is recommended that the
UPS charge for 24 hours after long storage.

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UPS Maintenance

Replacing Batteries

The following stepsexplain how to replace the batteries. Considerall
warnings, cautions, and notesbefore replacing batteries.

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WARNING

Batteriescan present a risk ofelectricalshockor burnfrom highshort circuit
current.The following precautionsshould be observed:1) Removewatches,rings,
or other metalobjects;2) Usetoolswith insulated handles;3) Donot laytoolsor
metalparts ontop ofbatteries.

The battery isnot isolatedfromAC input.Hazardousvoltagemay exist between
batteryterminals.

Replacebatterieswith thesame numberand typeof batteriesasoriginally
installed in the UPS.

The UPS mustbeunplugged fromthe AC powersourcebefore replacingbatteries.

1. Turn off and unplug the equipment from the UPS.

2. Turn off the UPS and unplug the power cord from the power

source. Wait 30 seconds.

3. Turn the UPS over and remove the screw(s) holding the battery
door in place on the bottom of the UPS. Slide the door off (see
Figure 9 and Figure 10).

4. Gently pullout the battery by grasping the removaltabs.

5. Disconnect the two wires connectingthe battery to the UPS.

6. Connect the battery wires to the new battery; red to

positive (+), black to negative (–). Carefully place the new
battery into the case.

7. Slidethe battery doorback into place and secure with the
screw(s) removed in Step 3.

8. Reconnectthe power cordto the power source and turnthe
UPS on.

9. Reconnect the equipment to the UPS. Turn on the equipment
one piece at a time.

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UPS Maintenance

Black(–)

Figure 9. Replacing Batteries (300 VA and 420 VAmodels)

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Red(+)

15

UPS Maintenance

16

Black(–)

Red(+)

Figure 10. Replacing Batteries (650 VA models)

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Testing New Batteries

NOTE Itis recommendedthat the UPS charge for 24 hours before testingthe new

batteries.

Press and hold the button for three seconds to initiate the battery
test. The UPS automatically distributessome of the load to the batteries
for 15 seconds and tests thebattery’s performance. If thereis a problem
withthe battery,the UPS returns to Normal mode andthe alarm beeps.
For moreinformation, see “Troubleshooting”on page 23.

Recycling the Used Battery

Contactyour localrecyclingor hazardous waste center forinformation
on properdisposal of the used battery.

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Donot disposeof batteryor batteriesina fire.Batteriesmay explode.Proper
disposalofbatteries isrequired.Refer toyour localcodesfor disposal
requirements.

UPS Maintenance

WARNING

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Donotopen ormutilatethebattery or batteries.Releasedelectrolyteisharmfulto
the skin and eyes. It may be toxic.

Donotdiscardthe UPSor the UPSbatteriesin thetrash.Thisproduct containssealed,
lead-acidbatteriesand mustbe disposedof properly.For more information,contact
your local recycling or hazardous wastecenter.

Powerware®3115 User’sGuideSwww.powerware.com

CAUTION

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UPS Maintenance

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Powerware®3115 User’sGuideSwww.powerware.com

CHAPTER 5

SPECIFICATIONS

Thissection provides the following specifications for the
Powerware3115 models:

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Electrical input and output

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Battery

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W eights and dimensions

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Environmental and safety

Table 3. Model List

120V Models 230VModels

UPS Models PW3 300

PW3 420
PW3 650

PW3 300i
PW3 420i
PW3 650i

Table 4. Electrical Input

120V Models 230VModels
NominalVoltage 120V default; 110, 120, 127V selectable 230V default; 220, 230,240V selectable
PowerFactor 0.6

VoltageRange User-selectable:

88V - 142V
93V - 142V
98V - 142V

103V - 142V (default)

NominalFrequency 50/60 Hz
OnlineEfficiency 96%
Noise Filtering Full-time EMI/RFI filtering
Overcurrent

Protection

Connections 6-foot power cord with a 5-15plug (90° angle) 10A, IEC-320, input connector with fuse

10A, resettable circuit breaker PW3 300i: 3.15A fuse(12.6A fault current)

PW3 420i: 3.15A fuse(12.6A fault current)

PW3 650i: 6.3A fuse (25.2A fault current)

User-selectable:

166V - 260V
176V - 260V
186V - 260V

196V - 260V (default)

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Specifications

Table 5. Electrical Output

120V Models 230V Models

PowerLevels
(ratedat nominalinputs)

RegulationOnline Less than 1%of nominal input voltageloss from input to output at fullload
OverloadProtection Online: 110 ±10% overload for3 minutes; 120 ±10% overloadfor 10 cycles

RegulationOn-Battery
(NominalVoltage±5%)

On-Battery Output
Frequency

On-Battery Voltage
Regulation

On-Battery Output Wave
Form

Overcurrent Protection Online: resettable circuit breaker

Connections PW3 300: Two5-15receptacles

PW3 300: 300 VA, 180W
PW3 420: 420 VA, 252W
PW3 650: 650 VA, 400W

On-Battery: 110 ±10% overloadfor 10 seconds; 120 ±10%overload for 1second

120V default; 110, 120, 127V selectable 230V default; 220, 230, 240V selectable

50/60 Hz ±1Hz ofnominal frequency

±5%,-10% at low battery

Step wave (synthesized sinewave)

On-Battery: active current limit and short

circuit protection

PW3 420: Two5-15receptacles
PW3 650: Four 5-15 receptacles

PW3 300i: 300 VA, 180W
PW3 420i: 420 VA, 252W
PW3 650i: 650 VA, 400W

Online: replaceable fuse

On-Battery: active current limit and short

circuit protection

PW3 300i: TwoIEC-320 receptacles
PW3 420i: TwoIEC-320 receptacles
PW3 650i: Four IEC-320 receptacles

Table 6. Battery

120V Models 230V Models
Configuration Internalbatteries
Voltage PW3 300: 1 each 12Vdc battery

PW3 420: 1 each 12Vdc battery

PW3 650: 2 each 6Vdc batteries

Type Sealed, maintenance-free, valve-regulated, lead-acid
Charging 12 hours to90% usable capacity at nominal line and no supplementary power supply load
Monitoring Advanced monitoring for earlierfailure detectionand warning
BackupTime

(typical full load)

Typical Life Minimum 3years float service lifeat ambient temperature

20

PW3 300: 9 minutes
PW3 420: 5 minutes
PW3 650: 5 minutes

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PW3 300i: 1 each 12Vdc battery
PW3 420i: 1 each 12Vdc battery

PW3 650i: 2 each 6Vdc batteries

PW3 300i: 9 minutes
PW3 420i: 5 minutes
PW3 650i: 5 minutes

Table 7. Weightsand Dimensions

Specifications

120V Models 230V Models

UPS Dimensions
(HxWxD)

UPS Weights PW3 300: 5.2 kg (11.5 lb)

PW3 300: 155 x 86 x 371mm

(6.1x 3.4 x14.6in)

PW3 420: 155 x 86 x 371mm

(6.1x 3.4 x14.6in)

PW3 650: 163 x 117 x 356mm

(6.4x 4.6 x14.0in)

PW3 420: 5.2 kg (11.5 lb)
PW3 650: 7.5 kg (16.5 lb)

PW3 300i: 155 x 86 x371 mm

(6.1x 3.4 x14.6in)

PW3 420i: 155 x 86 x371 mm

(6.1x 3.4 x14.6in)

PW3 650i: 163 x 117 x356 mm

(6.4x 4.6 x14.0in)

PW3 300i: 5.2 kg (11.5 lb)
PW3 420i: 5.2 kg (11.5 lb)
PW3 650i: 7.5 kg (16.5 lb)

Table 8. Environmental andSafety

120V Models 230V Models

OperatingTemperature 0°C to40°C (32°F to 104°F)0 - 1500 meters abovesea level

0°C to35°C (32°F to 95°F) 1501 - 3000 meters above sea level

StorageTemperature -15°C to 55°C (-5°F to 131°F)
Relative Humidity 0-95% noncondensing
OperatingAltitude Up to 3,000meters abovesea level
AudibleNoise Less than 45dBA typical
SurgeEnergyRating More than 240joules, 6500A
SurgeSuppression Meets IEEE587/ANSI C62.41 Category A IEC 801-5, Level 3
SafetyConformance UL1778; CAN/CSA C22.2, No. 107.1 EN 50091-1
Safety Markings UL,cUL CE,NEMKO
EMC FCC Part15 Class B EN 50091-2

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Specifications

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CHAPTER 6

TROUBLESHOOTING

This section explains:

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Site wiring fault on 120V models

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UPS alarms and conditions

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How to silence an alarm

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Service and support

Site Wiring Fault (120V Models only)

The Site WiringFault indicator on the rear panel of the UPS illuminates
if the ground wire connection does not exist or the line and neutral
wiresare reversed in the line receptacle. Thisindicatorstays on until the
condition is resolved. Have a qualified electrician correctthe wiring
fault. The UPS operates when the indicator is illuminated, but does not
provideratednoiseandsurgesuppression.

Audible Alarms and UPS Conditions

The UPShas an audible alarm feature to alertyou of potential power
problems. Whenthe alarm is activated, the UPS beeps indifferent
intervals accordingto a particularcondition. Use Table 9 to determine
and resolve the UPSalarms and conditions.

Silencing an Audible Alarm

To silence thealarm for anexistingfault, pressthe button.If UPS
statuschanges,the alarm beeps,overridingthe previous alarm silencing.
The alarm does not silence if there is a UPS fault, low battery condition,
or ifthe battery needs to be replaced.

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23

Troubleshooting

equ

entp

owero

utage

s

S

requentpoweroutages

replacethebattery

Table 9. Troubleshooting

AlarmorCondition Possible Cause Action

The Power On indicator is
not on; theUPS doesnot
start.

The UPS operates in
Battery mode only,even
though normal AC is
present.

UPS doesnot provide the
expected backup time.

The UPS beeps 1 time
every 4 seconds.

The UPS beeps 1 time
every second.

The UPS beeps 1 time
every 2 seconds.

The line cordis not connectedor not
plugged in.

The wall outlet is dead.
A circuit breaker or aninput fuse on

the rear panelis open.

The battery maybe fully discharged
because of:

S

long-term storage

S

fr

S

end of batterylife

Utility power failed. The UPS is powering your equipment with its internal

The UPS is running onbattery power
because the linevoltage is toohigh
or low.

The battery isrunning low. 2 to 5 minutes of battery time remains (depending on

Weakbattery. Plug the UPS into apower outletfor 24 hoursto

Connect the line cord tothe UPS and plug the UPS
into a working outlet.

Have a qualified electrician testand repair the outlet.
Save your work and turnoff your equipment. Turnoff

the UPS. Reduce the load, thenpush the circuit
breaker button orreplace the fuse.

Plug the UPS into apower outletfor 24 hoursto
charge the battery. Push the button, if the alarm
beeps, see “Replacing the Battery” on page 14 to
replace the battery .

During extended power outages, turnoff the UPS
after saving yourwork and shutting down your
computer to conservebattery charge.

battery.If this isan extended power outage, save
your work andturn off your equipment toconserve
battery power.

See “How to Set DIP Switches” on page10 to extend
the input/output voltagerange.

the configuration with normal load and ample
charge); prepare fora shutdown. Save yourwork and
turn off yourequipment. Thealarm cannot be
silenced.

charge the battery. Push the button; if the alarm
beeps, see “Replacing the Battery” on page 14 to
replace the battery .

.

The UPS beeps 3 times
every 20 seconds.

The UPS beeps 3 times
every 5 seconds.

24

The UPS is operating aspecial
detecting procedure.

Battery replacement required. See “Replacing Batteries” on page14 to replacethe

The battery wasnot fully charged before pressingthe

button. Plug theUPS intoa power outlet for
24 hours andthen retest. Ifthe alarm persists,
contact your servicerepresentative.

battery.Thealarm cannotbe silenced.

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Troubleshooting

ActionPossible CauseAlarmorCondition

The UPS beeps 1 time
every 0.5 second.

The UPS beeps
continuously.

Power requirements exceed UPS
capacity (overload isgreater than
120%) or theload is defective.

UPS faultcondition. Save your workand turn off your equipment. Turnoff

Service and Support

If youhave any questions or problemswith the UPS,call yourL

DDDDiiiissssttttrrrriiiibbbbuuuuttttoooorrrr

and ask fora UPS technicalrepresentative.

In the United States 1111----888800000000----333366665555----4444888899992222
In Canada 1111----888800000000----444466661111----9999111166666666
All other countries 1111----999911119999----888877770000----3333111144449999

Pleasehave the following information readywhen you callthe Help
Desk:

S

Model number

S

Serial number

S

Version number (if available)

S

Date of failure or problem

S

Symptoms of failureor problem

S

Customer returnaddress andcontact information

If repair is required, you will be given a Returned Material Authorization
(RMA) Number.This number must appear on the outside of the package
and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk or distributor. Unitsdamaged in
shipment as a resultof improperpackaging arenot coveredunder
warranty. A replacementor repairunit willbe shipped, freight prepaid
for all warrantied units.

or the H

HHHeeeellllppppDDDDeeeesssskkk

Remove someof the equipment from the UPS. You
may need toobtain a larger capacity UPS.

the UPS. Contact your service representative.

l

LLLooooccccaaaalll

k at one of the following telephone numbers

NOTE Forcriticalapplications,immediatereplacementmaybe available.Callthe

HHHHeeeellllppppDDDDeeeesssskkkk forthe dealeror distributornearest you.

Powerware®3115 User’sGuideSwww.powerware.com

25

Troubleshooting

26

Powerware®3115 User’sGuideSwww.powerware.com