Plantronics WG100-B User Manual

Savi™ Go

Wireless headset system

WG100/B

User Guide

Welcome

Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi Go
WG100/B (BUA-200 USB adapter + WH100/B headset) wireless headset system.

Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

Plantronics Savi User Guide

Contents

1 Package contents and features ...................................4

1.1 USB adapter ............................................................ 4

1.2 Headset ................................................................... 4

2 Set-up ..........................................................................6

2.1 Connecting USB adapter to PC............................... 6

2.2 Connecting power supply to

charger base .................................................................. 6

2.3 Fitting headset ......................................................... 7

2.4 Docking and charging headset ................................ 7

3 Test call .......................................................................8

3.1 Making a test call ..................................................... 8

4 System information .....................................................9

Muting a headset call ..................................................... 9

USB adapter indicator light ........................................... 9

Headset indicator lights and tones ................................ 9

Out of range warning ................................................... 10

Low battery warning .................................................... 10

Checking battery level ................................................. 10

Turning headset indicator blue flash on/off ................. 10

Mute warning ............................................................... 10

Pairing headset to USB adapter .................................. 10

5 Using your headset with your Bluetooth

mobile phone ............................................................11

Pairing your headset to your Bluetooth

mobile phone ............................................................... 11

Placing, answering and ending calls

with your headset and Bluetooth mobile phone .......... 11

6 PerSono® Suite software ...........................................12

Softphone support ....................................................... 12

Battery life .................................................................... 12

Settings screen – headset and USB adapter............... 13

Help for USB adapter settings ..................................... 13

PC panel screen .......................................................... 14

Advanced settings ....................................................... 14

Support screen ............................................................ 14

Updates ....................................................................... 14

7 Troubleshooting and common questions ..................15

Plantronics Savi User Guide

1 Package contents and features

1.1 Savi Go USB adapter, charger and CD

USB adapter

CD includes:

• PerSono® Suite Software

• Complete User Guide

1.2 Savi Go WH100/B headset

Charger base

Base power supply

USB charging cable

Headset with pre-installed ear loop

Foam ear cushions

Plantronics Savi User Guide 4

Headband

Extra ear tab

Savi Go USB adapter features

Pairing button

Indicator light

Savi Go WH100/B headset features

Ear loop

Ear tab

Indicator light

Call control button (also controls power,
volume and mute functions)

Microphone

Plantronics Savi User Guide 5

2 Set-up

2.1 Connecting USB adapter to PC

1 Insert the USB adapter into the USB port on the PC. The

indicator light on the adapter will be solid red to indicate the
USB adapter is powered on.

IMPORTANT NOTE For best performance, it is recommended

that Windows is updated with Service Pack levels listed below:

2.2 Connecting power supply to charger
base

1 Connect the base power supply into the power jack on

the charger base.

2 Connect the power supply to the outlet. The power

indicator light will be solid green.

Microsoft Windows® XP - Service Pack 3 (SP3) or later

Microsoft Windows Vista® - Service Pack 1 (SP1) or later

Plantronics Savi User Guide 6