Plantronics W445-M, W445 User Manual
Savi W445
(W445-M)
Wireless headset system
User guide
Welcome
Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi
W445-M (D100-M USB Adapter + WH500 headset) wireless headset system.
Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
DECT INFORMATION
Plantronics is a member of the DECT Forum and has fully adopted their recommendations for enhancements to security within all DECT
products.
Plantronics DECT-based products now fully incorporate the latest recommendations for Enhanced Security from the DECT Forum and
ETSI. These improvements cover registration, authentication, authorisation and encryption procedures. Plantronics DECT products are now
secure against all the known vulnerabilities that were highlighted by the public announcements of the Chaos Council in 2009.
Plantronics Savi 400 Series DECT products have been tested against and passed the DECT Forum security certification requirements and
consequently have been granted 'DECT Forum security' logo certification. Plantronics products using the new enhanced version of DECT
that includes these security improvements are marked on the base with the DECT Forum security logo.
The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by country. DECT 6.0 devices are
generally authorised for use in The Americas. Use of this DECT 6.0 product in unauthorised countries is a violation of law, may disrupt
telecommunications networks and devices and can subject you to fines and penalties by regulatory agencies. For specific countries in
which DECT 6.0 devices may be lawfully used, please consult: http://www.dect.org
Plantronics Savi User Guide
Contents
1 Package contents ................................................................. 4
2 System features .................................................................... 5
3 Headset setup ...................................................................... 6
Installing the headset battery......................................... 6
Customise the headset .................................................. 6
Wearing the headset ...................................................... 7
Fitting the headset with a headband ............................. 7
4 System setup ....................................................................... 8
Connecting the power supply ........................................ 8
Docking and charging the headset ................................ 8
Charging the spare battery ............................................ 8
Connecting the USB adapter to your PC ..................... 9
USB adapter indicator light ........................................... 9
Loading software .......................................................... 9
5 Using your headset system ................................................ 10
Powering up the headset ............................................. 10
Talk time ....................................................................... 10
Conserve talk time: ...................................................... 10
Muting a headset during a call .................................... 10
Right ear headset button functions ............................. 10
Replacing your headset battery ................................... 11
Conserving battery life ................................................. 11
Battery storage time .................................................... 11
Headset tones .............................................................. 11
Battery life status ......................................................... 11
Power consumption ..................................................... 12
Headset indicator light ................................................. 12
Subscribing a headset ................................................. 12
Ending subscription ..................................................... 12
Listening to other PC audio ......................................... 12
6 Making calls with your headset and PC ............................. 13
Software installation ................................................... 13
Making calls with your headset and PC ..................... 13
Auto answer ................................................................. 13
Conferencing Additional Headsets and
Security Levels ............................................................. 14
7 Advanced Use .................................................................... 15
Install Plantronics Hub ................................................. 15
Start Hub ..................................................................... 15
Hub tabs ...................................................................... 15
Devices tab .................................................................. 15
8 Update firmware and software ........................................... 20
9 Troubleshooting and common questions ........................... 21
10 Appendix .......................................................................... 22
Plantronics Savi User Guide
1 Package contents
Savi W445-M USB adapter and charger
USB adapter
Base power supply
Deluxe charging base with spare battery
Savi WH500 headset
Headbands
Deluxe USB Charging
Cable
Headset
Battery
Fit kit with earloops, eartips and foam sleeve
Plantronics Savi User Guide 4
2 System features
Savi USB adapter features
Indicator light
Subscription button
Savi WH500 headset features
Volume and mute button
(press in to mute/unmute)
Headset (fitted with ear loop and ear tip)
Call control button
Indicator light
Microphone
Plantronics Savi User Guide 5
3 Headset setup
90º
Installing the headset battery
Position the battery as shown on the headset and slide
into position until the battery snaps into place.
NOTE Set headset battery to Off when not in use.
Customise the headset
The headset can be converted for wearing on the left or right ear
with either an ear loop or headband.
Right ear loop configuration
1 Choose the size of ear loop that fits most
comfortably. Align the ear loop as shown and insert it
onto the headset.
4 Press in to attach.
Left ear loop configuration
1 Choose the size of ear loop that fits most
comfortably. Align the ear loop as shown and insert it
onto the headset.
2 Rotate the ear loop up 90 degrees.
3 Choose the size and style of ear tip that fits
most comfortably. Align the ear tip with the notch
facing the microphone as shown.
2 Rotate the ear loop up 90 degrees.
90º
4 Press in to attach.
3 Choose the size and style of ear tip that fits
most comfortably. Align the ear tip with the notch
facing the microphone as shown.
Plantronics Savi User Guide 6
Wearing the headset
Fitting the headset with a headband
When you wear the headset, the microphone should rest as close
to your cheek as possible without touching. The microphone
can be adjusted inward by the pivoting earpiece to optimise the
position of the headset.
1 Slide the headset over and behind your ear and fit the
ear tip into your ear.
2 Place your index finger on the headset indicator light
and gently push in towards your cheek. As the headset
is pushed in, you will feel soft clicks as the pivoting earpiece
moves the microphone close to your mouth.
The headset can be rotated for wearing on the left or right ear.
1 Hold the headband so it is aligned to receive the
headset as shown and insert the headset into
the headband.
2 Rotate the headset up.
3 To optimise the position of the headset, push the
headset in so the microphone is close to your
mouth.
Plantronics Savi User Guide 7
4 System setup
Connecting the power supply
1 Connect the base power supply into the power jack on
the deluxe charging base.
2 Connect the power supply to the outlet. The power
indicator light will be solid green.
Docking and charging the headset
1 Gently push the headset into the charging
cradle.
The charging indicator light on the headset will flash white to
indicate that the headset battery is charging and will turn solid
white when fully charged.
2 Charge for at least 20 minutes prior to first use. A full
charge takes 3 hours.
CHARGING TIME
20 min .....................
Minimum charge
before first use
3 hours ...................
Full charge
Charging the spare battery
Both the Deluxe Charging Base and Deluxe Charging Cable
can charge both the headset battery and the spare battery
simultaneously or independently if desired. The spare battery
is shipped with Savi 445 in the Deluxe Charging Base battery
compartment. See “Replacing your headset battery” for details
on replacing your battery even during a call.
Charging the battery in the charging base.
1 Ensure the deluxe charging base is powered on and the
battery is correctly seated in the battery compartment.
While charging the battery charging indicator will flash green;
once fully charged the charging indicator will be solid green.
Charging the battery in the Deluxe USB Charger.
1 Connect the USB charger to an available USB port on
the PC.
Charging indicator light
2 Set the battery on the battery-shaped receptacle and
Power indicator light
NOTE THE USB CHARGING CABLE CAN ALSO BE USED
TO CHARGE THE HEADSET.
To successfully charge your headset with the USB cable,
the PC must be on and in an active state (not standby). The
charging time will vary according to the number of other
devices drawing power from the PC’s USB port(s).
Plantronics Savi User Guide 8
gently push down. Then slide the battery in the direction
shown until the battery clicks into place. While charging
the battery charging indicator will flash green; once fully
charged the charging indicator will be solid green.
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