Plantronics W420, W410 User Manual
Savi® W410/W420
Wireless headset system
User Guide
Welcome
Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your
Savi W410/W420 (D100 USB Adapter + WH300/350 Headset) Wireless Headset System.
Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
Plantronics Savi User Guide
Contents
1 Package Contents ................................................................ 4
2 System Features ................................................................... 5
3 Headset Setup ...................................................................... 6
Installing the headset battery......................................... 6
Customize your headset ................................................ 6
Assembling Base ........................................................... 6
4 System Setup ....................................................................... 7
Connecting the power supply ........................................ 7
Docking and charging the headset ................................ 7
Connecting the USB adapter to your PC ...................... 7
Loading software ........................................................... 7
USB adapter indicator light ........................................... 8
5 Using Your Headset System ............................................... 10
Powering up the headset ............................................... 9
Talk time ......................................................................... 9
Muting a headset during a call ...................................... 9
Placing, Answering, Ending Calls with Desk Phone ...... 9
Placing the headset in sleep mode .............................. 10
Headset tones .............................................................. 10
Battery life .................................................................... 10
Headset indicator light ................................................. 10
Subscribing a headset ................................................. 10
Ending subscription ..................................................... 10
6 Making Calls With Your Headset and PC ........................ 11
Software installation .................................................... 11
Making calls with your headset and PC ...................... 11
Softphone support ......................................................... 1
Auto answer ................................................................. 11
Conferencing up to three guest headsets ................... 12
7 Plantronics Control Panel ................................................ 13
Devices tab .................................................................. 13
Applications tab ........................................................... 15
Preferences tab ............................................................ 16
About tab ..................................................................... 16
8 Plantronics Update Manager ........................................... 17
9 Troubleshooting and Common Questions ....................... 18
Plantronics Savi User Guide
1 Package Contents
Savi W410/W420 USB Adapter and Charger
USB Adapter
Base Power Supply
Charger Base Base Stabilizer
Savi WH300/350 Headset
Carrying Case
Headset
Plantronics Savi User Guide 4
2 System Features
Savi USB Adapter Features
Indicator Light
Subscription Button
Savi WH300/350 Headset Features
Microphone
Volume Button
Indicator Light
Call Control Button
Mute Button
Headset
Plantronics Savi User Guide 5
3 Headset Setup
3.1 Adjust the Headband
1 To adjust the headband, lengthen or shorten the band
until it fits comfortably. Position the headset receivers so
that the foam cushions sit comfortably over the center of
your ears.
2 On the WH300, position the stabilizer T-bar above
your ear.
3 For a tighter fit, gently pull the opposite ends of
the headset inward as shown.
1
2
1
2
3
front back
2"
50.8
mm
3
3.2 Adjust the Mouthpiece
1 Carefully bend and shape the boom with both
hands as shown. Avoid bending or twisting the boom
near the microphone or earpiece.
2 Position the click-stop turret and boom so that the
microphone is two finger-widths from the corner
of your mouth.
3 Make sure the front of the microphone faces your
mouth. If necessary, twist the microphone slightly so it’s
in the proper position. Do not use forceful twisting motions
or try to turn the microphone completely around.
Assembling Base
1 Separate the top from the bottom of the charger base.
2 Attach the base stabilizer to the base, then re-attach the
top.
NOTE This product has a replaceable battery. Use only
the battery type supplied by Plantronics.
Plantronics Savi User Guide 6
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