PARTS AND ACCESSORIESIMPORTANT SAFETY INSTRUCTIONS
WARRANTY AND SERVICESMAINTENANCE/TROUBLESHOOTING
ABOUT THE
PLANTRONICS M1000
BLUETOOTH
™
CORDLESS HEADSET
Your Plantronics M1000 headset utilizes 2.4GHz Bluetooth
technology to provide lightweight, hands-free, private and com-
pletely secure communication — without the hassle of wires.
Designed to provide maximum comfort and ease of use, this
cordless headset contains many advanced features tailored to
suit your mobile lifestyle. This guide will help you set up and
use your Bluetooth headset.
This product is compatible with devices that support Bluetooth
(Version 1.1) and the Headset Profile. For more information on
compatibility, visit www.plantronics.com.
For accessibility information call the Technical Assistance Center
(TAC) at (800) 544-4660.
M1000 BATTERY
Replacement headset battery, 2.4V Nickel
Metal Hydride (NiMH)
M1000 FLEXIBLE EARLOOP
Replacement earloop.
AC ADAPTER
110-Volt AC Adapter. Replacement AC
adapter/charger for North America
220-Volt AC Adapter. Replacement AC
adapter/charger for Europe.
220-Volt UK AC adapter. Replacement AC
adapter/charger for United Kingdom.
CAR LIGHTER ADAPTER
Optional car lighter Y-adapter allows you
to charge your M1000 headset and one
other device from any 12-Volt car lighter
socket.
MAINTENANCE HINTS FOR OPTIMAL PERFORMANCE
1. Replace the headset’s rechargeable battery every 12 months.
2. Clean the outside of the headset with a moist cloth once a month.
Dirt can decrease the efficiency of the headset.
TROUBLESHOOTING
What do I do if...
MY HEADSET DOES NOT WORK WITH MY CELL PHONE?
Make sure your headset is turned on. See Section 5.1 for detailed instructions.
Make sure the battery is fully charged.
Verify that your cell phone is turned on, properly charged, and able to make calls.
Refer to your mobile phone user guide and perform the pairing process again.
CALLERS DO NOT HEAR ME.
Make sure that the headset’s microphone is facing your mouth and positioned properly.
Verify that the unit is not in mute mode.
I DON’T HEAR CALLERS.
Turn up the volume using the volume control.
Make sure the headset’s speaker is positioned snugly over your ear.
THE HEADSET IS UNCOMFORTABLE.
Check to make sure that the adjustable earloop is properly positioned and resting gently on your ear.
Adjust the height and direction of the earloop, both up and down, front and back, so pressure
is not being exerted on any part of your ear, causing you discomfort.
Gently bend the angle of the flexible earloop to conform to the shape of your ear.
HOW DO I USE THE HEADSET ON MY LEFT EAR?
The headset, as packaged, is ready to be used on your right ear. However, with one very
simple adjustment, the headset is easily aligned for your left ear. Please see the footnote in
Section 4 for detailed instructions.
I NEED MORE HELP.
Visit www.plantronics.com or call 1.800.544.4660 for assistance.
345 Encinal Street, Santa Cruz, CA 95060 (800) 544-4660 • www.plantronics.com
© 2002 Plantronics Inc. All rights reserved. Plantronics, the logo design, and Plantronics and the logo design combined are
registered trademarks of Plantronics Inc. The Bluetooth name and the Bluetooth trademarks are owned by Bluetooth SIG, Inc.
and used by Plantronics, Inc. under license. Patents Pending.
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The following one-year warranty and service information applies
only to product purchased and used in the U.S. and Canada.
Contact your local retail dealer for warranty
information in your country.
During this warranty time, if the product is defective in workman-
ship or materials, Plantronics, at our option, will replace or
exchange it for a model of equal value. Damage caused by
improper care, accidents, unauthorized repair or modifications
are not covered under this warranty.
NEITHER PLANTRONICS NOR YOUR RETAIL DEALER OR SELL-
ING DISTRIBUTOR HAS ANY RESPONSIBILITY FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING
WITHOUT LIMITATION, DAMAGE TO PROPERTY, COMMER-
CIAL LOSS OF PROFIT, OR FOR ANY EXPENSES, LOSS OF
TIME, OR INCONVENIENCE. SOME STATES DO NOT
ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGE, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
To obtain warranty service, please prepay shipment and return
the unit to the appropriate facility listed at right:
IN THE UNITED STATES IN CANADA
Plantronics Service Center Plantronics Service Center
345 Encinal Street 1455 Pitfield Boulevard Santa
Santa Cruz, CA 95060 Saint-Laurent, Quebec H4S lG3
Tel: 800.544.4660 (toll free) Tel: 800.540.8363 (toll free)
514.956.8363 (toll call)
Fax:800.279.0162 (toll free) Fax : 514.956.1825 (toll call)
Please use the original container, or pack the unit(s) in
a carton with sufficient packing material to prevent damage.
Include the following information:
1. Proof of purchase indicating model number and date
of purchase.
2. Bill-to address.
3. Ship-to address.
4. Number and description of units shipped.
5. Name and telephone number of person to call, should
contact be necessary.
6. Reason for return and description of the problem.
45837-01
07.02
SAFETY
Check local laws regarding use of a mobile phone
and headset while driving.
If you use the product while driving ensure your
attention and focus remains on your responsibility of
driving safely.
CHILDREN. Never allow children to play with the
headset — small parts may be a choking hazard.
Batteries can be swallowed by children and are
dangerous if swallowed. Always store and dispose
of batteries where children can’t reach them.
Observe all signs that require an electrical device or
RF radio product to be switched off in designated
areas. These could include hospitals, blasting areas,
and potentially explosive atmospheres.
Turn off your headset prior to boarding an aircraft.
Do not use your headset in an aircraft.
Never mount or store your headset over any air bag
deployment area as serious injury may result when
an air bag deploys.
BATTERY
CAUTION: To reduce the risk of fire or injury
to persons, read and follow these instructions.
1. Use only the battery supplied with this product.
2. Do not dispose of battery in a fire. The cells may
explode. Check with local codes for possible
disposal instructions.
3. Do not open or mutilate battery. Released electrolyte
is corrosive and may cause damage to eyes or skin
and may be toxic if swallowed.
4. Exercise care in handling the battery in order not
to “short” the battery contacts with conducting
materials such as rings, bracelets, or keys. The
battery or conductor may overheat and cause burns.
5. Charge the battery in accordance with instructions
supplied with this unit.
6. Observe proper orientation between battery and
charger contacts.
CHARGING
CAUTION: Use only the supplied Class 2 AC
adapter to charge the headset from an AC voltage
or wall outlet.
CAUTION: If the headset becomes hot during
charging, disconnect the AC adapter from the wall
and contact qualified service personnel.
CAUTION: Do not disassemble the AC adapter
of this product as it may expose you to dangerous
voltages or other risks. Incorrect reassembly can cause
electric shock when the product is subsequently used.
CAUTION: Do not use the charger outdoors or
in damp areas.
Only charge the headset battery in accordance with
the instructions of this manual.
Charger Output: 5.5V/250mA maximum, center
contact positive
CARE
Never submerge your headset in water or other
liquids.
Protect your headset from spills, excessive rain, and
wet locations.
Do not use liquid cleaners or aerosol cleaners as they
may damage the headset or finish of the headset.
Use a damp cloth to clean the external portions of
the headset.
Do not stick anything inside the product as this may
damage internal components.
FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules.Operation is subject to the following two conditions:
1. This device may not cause harmful interference; and
2. This device must accept any interference received, including interference that may cause undesired operation.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equip-
ment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruc-
tions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTE: Modifications not expressly approved by Plantronics, Inc. could void the user’s authority to operate the equipment.
Exposure to Radio Frequency Radiation
The radiated output power of this internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless,
the wireless radio shall be used as described in the manual.
The internal wireless radio operates within guidelines found in radio frequency safety standards and recommendations, which
reflect the consensus of the scientific community.
Plantronics therefore believes the internal wireless radio is safe for use by consumers. The level of energy emitted is far less
than the electromagnetic energy emitted by wireless devices such as mobile phones. However, the use of wireless radios
may be restricted in some situations or environments, such as aboard airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning on the wireless radio.