Plantronics DUOPRO P171N, DUOPRO H151N, DUOPRO P151N, DUOPRO H161N, DUOPRO H171N User Manual

™

DUOPRO

1

Identify the
Components

Adjustable Headband
for over-the-head headsets

Cable Stabilizer Notch
Pivot Pin Holder

reverses direction
for left ear use.

Earloop
for over-the-ear headset,
tail adjusts for comfort.

Headset Receiver,
outside view setup for
right ear

Cable
to Quick
Disconnect™

Pivot Pin
Headset Receiver,

inside view

FAMILY OF HEADSETS

Stabilizer Bars

2

The Convertible Process

(171 and 171N models only)

Voice Tube Boom

Noise -Canceling
Microphone Boom

Assembling the Over-the-Head Headset

Assembling the Over-the-Ear Headset

Replaceable
Ear Cushion

Additional Features

5

Clothing Clip

The clothing clip keeps the headset
properly seated and free from the
cord’s weight. Attach the
clothing clip at a
comfortable level.

™

Quick Disconnect
Connector

This feature allows you
to place a call on hold
and move away from
the phone without
removing the headset.
When you separate
the Quick Disconnect,
you place an ongoing
conversation on hold.

Before using your headset, join
the Quick Disconnect to the mating
connector of the modular adapter cable.

To put your call on hold, grasp Quick
Disconnect, as shown, and pull straight
apart. To resume your conversation,
reconnect the two halves.

Adjusting the headset

4

Over-the-ear:
To put on
headset, move
earloop away
from receiver and
place earloop over
your ear. The over-the-ear
configuration allows further
control by adjusting the
flexible earloop as shown.

Over-the-head: Adjust
headband length so
stabilizer bars rest above
your ears. If necessary, to
increase or decrease tension
on your head, bend the
metal part of headband

inward or outward for
desired comfort. Push
receiver close to your ear until
it feels comfortable and you
can hear the sound from the telephone clearly.

In both configurations: The end of the boom should
be placed a distance of two fingers from the corner
of your mouth.

3

Left Ear Conversion

3.1 To convert the headset for
the left ear, first pull out the
front part of the microphone
boom (on noise-canceling
models) then rotate it
downward facing the opposite
direction. V oice tubes simply
rotate.

3.2 Then rotate the headset
receiver downward to the
opposite direction. It only
rotates in one direction.

3.3 For over-the-ear headsets,
place earloop on opposite side
of headset receiver. For over­the-head headsets, remove
cable from cable notch, rotate
the pivot pin holder as shown
and replace cable in cable
notch.

3.1

3.2

3.3

H161N/P161N

Headsets

of

Family

DuoPro™

Quick Start & Information Guide

H171/P171

H151N/P151N

H171/N
H161/N
H151/N

www.plantronics.com.
or visit our website at
[phone]x5538
Call Plantronics at

Information on Accessories

headset ready telephones (10 ft.).
Connects directly to headset port of

P/N 27190-01

to QD
Cable

Replace when worn (10 ft.).
Connects amplifier to headset.

P/N 26716-01

to QD
Cable

modules (10 ft.).
seconds to quick disconnect
reach and mobility– connects in
For extra long

P/N 40703-01

Cable
Extension

Printed in USA. 60908-01 (9-01)
clear color and curvature of the voice tube are trademarks of Plantronics, Inc. Patent Pending.

design combined are registered trademarks of Plantronics Inc. DuoPro, Quick Disconnect and the
© 2001 Plantronics, Inc. All rights reserved. Plantronics, the logo design, and the Plantronics and logo

www.plantronics.com
Plantronics, Inc. 345 Encinal Street, Santa Cruz, CA 95060 [phone]

comfortably in place.
keeping headset stabilized and
Attaches to headset cable,

P/N 43220-01

Clothing Clip

Replace every six months.
headset comfortable against the ear.
Covers, protects, and makes the

P/N 60967-01

Foam Replacement

over-the-head.
headset stabilized and comfortable
headset and used to keep the
Attaches to

P/N 60966-01

Headband

comfortable over-the-ear.
keep the headset stabilized and
Attaches to headset and used to

P/N 60965-01

Earloop

every six to nine months.
The voice tube should be replaced

P/N 29960-01

Voice Tube

Center (TAC).
For accessibility information also call the Technical Assistance

Support section of our website at www.plantronics.com.
Friday, 5 a.m. Pacific Standard Time or visit the Customer
assist you! Dial [phone] x5538 Sunday 5 p.m. through
The Plantronics Technical Assistance Center (TAC) is ready to

Plantronics Technical Assistance Center

disconnect your service before notifying you of the problem.
extreme cases, the telephone company may be forced to
you remove the equipment until the problem is resolved. In
telephone network, the telephone company may request that
replacement service. If the problem is causing harm to the
the warranty section for information on warranty and
If you experience problems with your headset, please refer to

uninterrupted services.
to make the necessary modifications to maintain
company should provide you advance notice in order for you
operation of the equipment. If this happens, the telephone
equipment, operation or procedures that could affect the
The telephone company may make changes in its facilities,
this information must be provided to the telephone company.
equivalence number (REN) for this equipment. If requested,
other information, the FCC registration number and ringer
On the baseline underside is a label that contains, among
This equipment complies with Part 68 of the FCC rules.

FCC Requirements—Part 68

ABOUT THE

DUOPRO™ FAMILY OF HEADSETS

H151

The DuoPro family of headsets is designed to meet the
needs of users who use headsets most of the day. In
summary:

1. Models 151 is an over-the-ear headset.

2. Model 151N is an over-the-ear headset using a (N)
noise-canceling microphone.

3. Models 161and 161N are over-the-head headsets.

4. Models 171 and 171N are convertible over-the-head
to over-the-ear headsets.

5. Models P151, P151N, P161, P161N, P171, and
P171N are Polaris versions of the above headsets.
Polaris applies to most headset ready telephones.
For compatibility questions call the Plantronics
Technical Assistance Center (TAC).

H161N

PARTS & ACCESSORIES

MAINTENANCE/TROUBLESHOOTING

Maintenance for Optimum Performance

■

Replace voice tube every 6-9 months

■

Replace ear cushion every six months

■

Clean cable with a moist cloth once a month

Troubleshooting

Callers cannot hear me

■

For Voice Tube models 151, 161, or 171 determine if the voice

tube is clogged or positioned improperly. Plantronics
recommends replacing the voice tube every 6-9 months.

For a temporary solution to a clogged voice tube, gently rinse
warm water through the voice tube for a minute then manually
swing or shake it dry. Make sure the voice tube is completely dry
before reattaching.

■ For Noise Canceling models 151N, 161N, or 171N

microphone is facing your mouth and positioned properly.

■

Verify that the transmit volume control of the modular adapter is

set properly.

I cannot hear callers

■

Verify that the Quick Disconnect™ is connected.

■

Make sure the headset is positioned properly.

■

Make sure the modular adapter, if used, is installed correctly.

■

Turn up the volume control on the modular adapter, if used.

Fit is uncomfortable

■

For over-the-ear configurations, determine if the earloop is

properly positioned on your ear.
For over-the-head configurations, make sure the headband length
is correct so the stabilizer bars rest gently just above the ear.

■

Try all possible adjustments for the receiver in the over-the-ear or

over-the-head configuration.

make sure the

FCC REGISTRATION & INFORMATION

WARRANTY AND SERVICE

Limited Warranty
What does this warranty cover?

This warranty covers any defects in workmanship or materials in this
product purchased in the U.S. or Canada. For warranty information
in other countries, contact your local distributor .

How long does the coverage last?
This warranty runs for two years from the date of purchase.

What will Plantronics do?
If the product is found defective, we will exchange it

at no charge.

What does this warranty NOT cover?
Damage caused by accident, abuse, misuse, or an act

of God (such as a flood) are not covered. Implied
warranties, including those of merchantability ,
fitness for a particular purpose and non-infringment
shall (a) have no duration greater than one year from
the date of purchase, (b) terminate automatically at
the end of that period, and (c) to the extent permitted
by law, be excluded. Consequential and incidental
damages, including without limitation, loss of
property and those arising from breach of any expr ess
or implied warranty , are not the responsibility of
Plantronics, and to the extent permitted by law , are
excluded. Some states do not allow exclusion or
limitation of incidental or consequential damages, so

the above exclusion may not apply to you.

How Do Y ou Get Service?
T o obtain service in the U.S. contact Plantronics at [phone] and

in Canada call [phone].
How Does State Law Apply?

This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.