Plantronics CS60 User Manual 2
find your space
Electronic hook switch guide
For Plantronics wireless systems
For detailed information on what to order and how to set up EHS on each
of these systems, please click on table to take you to the appropriate page.
SupraPlus
Wireless
TM
Voyager
510
TM
CS60
CS70N
EHS modules allow remote call answering.
Electronic Hook Switch Overview
The Plantronics family of wireless headsets are designed to work with a wide range of telephone systems. Plantronics has developed the Electronic Hook Switch (EHS)
range to enable customers to answer and end calls away from their desks. This is especially important where the physical design of the telephone does not allow for
the use of Plantronics traditional HL10 lifter which also performs this function. This document provides guidance on the current system compatibility for the Electronic
Hook Switches. For telephones not listed on this guide refer to the ‘Find My Headset’ tool on Plantronics.com
Agfeo
AP-1 Yes Yes Yes
4
ST30, ST40
Alcatel
AP-2 Yes No* Yes
5
IP Touch 4068, IP Touch 4028, IP Touch 4038, 4029, 4039
Auerswald
AP-1 + EHS Module
No Yes Yes
6
COMfort 1000, COMfort 1200, COMfort 2000 Plus, COMfortel 2500
Avaya
N/A Yes Yes Yes
7
2420, 4610, 4610SW, 4620, 4620SW, 4621, 4622, 4625, 5420, 5610, 5620
Avaya
N/A Yes No Yes
7
9620, 9630, 8410, 8411, 6416, 6424
Avaya Integral
AEI Yes Yes Yes
8
TH13, T3 Comfort
Aastra DeTeWe
AP-1 + EHS Module
Yes Yes Yes
2
OpenPhone 63, 65, 71, 73, 75, 73IP, 75IP
Cisco
HHC Yes Yes Yes
9
7942G, 7945G, 7962G, 7965G, 7975G
Aastra Intelligate
AP-1 Yes Yes Yes
3
Office 60IP, 70IP, 80IP
Funkwerk
AP-1 Yes Yes Yes
10
CS290U, CS410, CS410U, IP-S400
Siemens optiPoint
AP-1 Yes Yes Yes
11
optiPoint 410 with Acoustic Adapter, optiPoint 500 with Acoustic Adapter, optiPoint 600
with Acoustic Module, optiPoint 420 with Acoustic Adapter
Phones Supported
Manufacturer
Electronic
Hookswitch
type
Electronics Hookswitch
controls
Ringer
Alert
Phone Headset
Page
No.
System Compatiblity Overview
Operational Performance
Order Information
EHS Type Part No.
Standlone SKU for use with any
Plantronics Wireless system
Avaya Wireless Headsets with integrated EHS
Part No.Description
AP-1/A 36664-01
39361-01
AEI
AEI P 36477-02
36477-01
(Tenovis branded)
(Plantronics branded)
HHC 37978-01
ABT-35+ 72837-02 (UK)
72836-02 (Euro)
AWH-65+
Part No.Description
77306-03 (UK)
77306-02 (Euro)
AWH450N
(Monaural
NC)
72236-03 (UK)
72236-02 (Euro)
AP-2/A
36650-20 (UK)
36650-19 (Euro)
AWH-75N
AWH-460N
(Binaural
NC)
72235-03 (UK)
72235-02 (Euro)
*The AP-2
maintains a
constant link
between the
headset and the
base even when
the headset is
docked.
Snom
N/A Yes Yes Yes
13
320, 360, 370
Siemens openStage
AP-1 Yes Yes Yes
12
openStage 40, openStage 60, openStage 80
T-Systems
AP-1 Yes Yes Yes
14
Octophon F20 with Acoustic Adapter, Octophon F30 with Acoustic Adapter, Octophon F40
with Acoustic Adapter, Octophon F50 with Acoustic Adapter, System F900 an F20/F30/F40
with Acoustic Adapter
Tiptel
AP-1 Yes Yes Yes
15
85 System
Plantronics Ltd
Wootton Bassett, UK
0800 410014
+44 (0)1793 842200
Plantronics Ireland
Regus House,
Harcourt Centre, Harcourt Rd
Dublin 2
Office: ++353 (0) 1 477 3919
Service ROI: 1800 551 896
Plantronics GmbH
Hürth, Deutschland
Deutschland: 0800 9323 400
Österrreich: 0800 242 500
Schweiz: 0800 932 340
Plantronics B.V.
Hoofddorp, Nederland
(0)0800 PLANTRONICS
0800 7526876 (NL)
00800 75268766 (BE/LUX)
Plantronics Sarl
Noisy-le-Grand, France
+33 (0)1 41 67 41 41
Nordic Region
Finland: 0800 117 095
Sverige: 0200 21 46 81
Danmark: 8088 4610
Norge: 800 11336
Plantronics Middle East,
Eastern Europe and Africa
+44 (0)1793 842443
Plantronics Iberia,
S.L.Madrid, España
902 41 51 91
Portugal
800 84 45 17
Plantronics Acoustics
Italia Srl, Milano, Italia
Numero Verde: 800 950934
1
Accessory
Power
Telephone
Handset not
connected
Aastra DeTeWe
Electronics Hook Switch
5. Setup Information
Set rotary switch to 1
Set rear slide switch to 3
Set bottom slide switch to B
Headset set up information Diagrams
OpenPhone 63, 65
A2 Adapter
EHS Module
EHS Solution:
Also required:
1. Supported Telephones
Voyager System
EHS
6/6
4/4
Telephone
OpenPhone 71, 73, 75,
73IP, 75IP
AP-1
EHS Solution:
2. Order Information
Headset System
Description Part No.
CS70N
CS60
SupraPlus
Wireless
Voyager510S
A2-Adapter
Order from
DeTeWe for
openphone
63, 65
AP-1
For openphone
71, 73, 75,
73IP, 75IP
EHS Module
Order from
Service-und
for openphone
63 and 65 only
DescriptionEHS Adapter Part No.
3. Add EHS Module
*Service-und, Dienstleistungszentrum GmbH Leipzig, Schöbachstr. 65a, 04299 Leipzig, Germany
36995-01 (UK)
36995-02 (Euro)
39448-01 (UK)
39448-02 (Euro)
72272-04 (UK)
72272-05 (Euro)
Monaural NC
39986-01 (UK)
39986-02 (Euro)
Binaural NC
39261-01 (UK)
39261-02 (Euro)
Plantronics Ltd
Wootton Bassett, UK
0800 410014
+44 (0)1793 842200
Plantronics Ireland
Regus House,
Harcourt Centre, Harcourt Rd
Dublin 2
Office: ++353 (0) 1 477 3919
Service ROI: 1800 551 896
Plantronics GmbH
Hürth, Deutschland
Deutschland: 0800 9323 400
Österrreich: 0800 242 500
Schweiz: 0800 932 340
Plantronics B.V.
Hoofddorp, Nederland
(0)0800 PLANTRONICS
0800 7526876 (NL)
00800 75268766 (BE/LUX)
Plantronics Sarl
Noisy-le-Grand, France
+33 (0)1 41 67 41 41
Nordic Region
Finland: 0800 117 095
Sverige: 0200 21 46 81
Danmark: 8088 4610
Norge: 800 11336
Plantronics Middle East,
Eastern Europe and Africa
+44 (0)1793 842443
Plantronics Iberia,
S.L.Madrid, España
902 41 51 91
Portugal
800 84 45 17
Plantronics Acoustics
Italia Srl, Milano, Italia
Numero Verde: 800 950934
2
Aastra Intelligate
Electronics Hook Switch
4. Setup Information
Set rotary switch to 1
Set rear slide switch to 3
Set bottom slide switch to B
Headset set up information Diagrams
Office 60IP
1. Supported Telephones
Voyager System
Office 70IP
Office 80IP
2. Order Information
Headset System
Description Part No.
CS70N
CS60
SupraPlus
Wireless
Voyager510S
AP-1 36664-01
DescriptionEHS Adapter Part No.
36995-01 (UK)
36995-02 (Euro)
39448-01 (UK)
39448-02 (Euro)
72272-04 (UK)
72272-05 (Euro)
Monaural NC
39986-01 (UK)
39986-02 (Euro)
Binaural NC
39261-01 (UK)
39261-02 (Euro)
PLT BaseAP-1
Telephone
Headset Socket on
Acoustic Adapter
Accessory
Power
Telephone
Handset not
connected
3. Add EHS Module
Plantronics Ltd
Wootton Bassett, UK
0800 410014
+44 (0)1793 842200
Plantronics Ireland
Regus House,
Harcourt Centre, Harcourt Rd
Dublin 2
Office: ++353 (0) 1 477 3919
Service ROI: 1800 551 896
Plantronics GmbH
Hürth, Deutschland
Deutschland: 0800 9323 400
Österrreich: 0800 242 500
Schweiz: 0800 932 340
Plantronics B.V.
Hoofddorp, Nederland
(0)0800 PLANTRONICS
0800 7526876 (NL)
00800 75268766 (BE/LUX)
Plantronics Sarl
Noisy-le-Grand, France
+33 (0)1 41 67 41 41
Nordic Region
Finland: 0800 117 095
Sverige: 0200 21 46 81
Danmark: 8088 4610
Norge: 800 11336
Plantronics Middle East,
Eastern Europe and Africa
+44 (0)1793 842443
Plantronics Iberia,
S.L.Madrid, España
902 41 51 91
Portugal
800 84 45 17
Plantronics Acoustics
Italia Srl, Milano, Italia
Numero Verde: 800 950934
3
Accessory
Power
Telephone
Handset not
connected
Agfeo
Electronic Hook Switch
1. Supported Telephones
5. Setup Information
Set rotary switch to 1
Set rear slide switch to 3
Set bottom slide switch to B
Headset set up information Diagrams
PLT BaseAP-1
Telephone
Headset socket on
HS-Module30
2. Order Information
Headset System
Description Part No.
CS70N
CS60
SupraPlus
Wireless
Voyager510S
Binaural NC
39261-01 (UK)
39261-02 (Euro)
36995-01 (UK)
36995-02 (Euro)
39448-01 (UK)
39448-02 (Euro)
72272-04 (UK)
72272-05 (Euro)
4. Also Required
(for ST30 Only)
AP-1 36664-01
HS-Module
30
Order from
Agfeo
DescriptionEHS Adapter Part No.
3. Add EHS Module
Monaural NC
39986-01 (UK)
39986-02 (Euro)
HI(%
HI(&
HI)%
Plantronics Ltd
Wootton Bassett, UK
0800 410014
+44 (0)1793 842200
Plantronics Ireland
Regus House,
Harcourt Centre, Harcourt Rd
Dublin 2
Office: ++353 (0) 1 477 3919
Service ROI: 1800 551 896
Plantronics GmbH
Hürth, Deutschland
Deutschland: 0800 9323 400
Österrreich: 0800 242 500
Schweiz: 0800 932 340
Plantronics B.V.
Hoofddorp, Nederland
(0)0800 PLANTRONICS
0800 7526876 (NL)
00800 75268766 (BE/LUX)
Plantronics Sarl
Noisy-le-Grand, France
+33 (0)1 41 67 41 41
Nordic Region
Finland: 0800 117 095
Sverige: 0200 21 46 81
Danmark: 8088 4610
Norge: 800 11336
Plantronics Middle East,
Eastern Europe and Africa
+44 (0)1793 842443
Plantronics Iberia,
S.L.Madrid, España
902 41 51 91
Portugal
800 84 45 17
Plantronics Acoustics
Italia Srl, Milano, Italia
Numero Verde: 800 950934
4
Alcatel Lucent
Electronic Hook Switch
IP Touch 4068
IP Touch 4038
IP Touch 4028
Touch 4039
Touch 4029
1. Supported Telephones
4. Setup Information
Set rotary switch to 1
Set rear slide switch to 3
Set bottom slide switch to B
Headset set up information Diagrams
Telephone 4068, 4038, 4028
PLT BaseAP-2
AP-2
Headset Socket
External Bell
Telephone 4039, 4029
Headset Socket
Line Socket
Splitter Cable Supplied with AP-2
Telephone Line
Accessory
Power
Telephone
Adapter
Accessory
Power
Telephone
Handset not
connected
3. Add EHS Module
2. Order Information
Headset System
Description Part No.
CS70N
CS60
36995-01 (UK)
36995-02 (Euro)
39448-01 (UK)
39448-02 (Euro)
Monaural NC
39986-01 (UK)
39986-02 (Euro)
Binaural NC
39261-01 (UK)
39261-02 (Euro)
SupraPlus
Wireless
EHS Adapter
Description Part No.
39361-01
AP-2
The AP-2 maintains a constant link between
the headset and base even when the headset
is docked.
Plantronics Ltd
Wootton Bassett, UK
0800 410014
+44 (0)1793 842200
Plantronics Ireland
Regus House,
Harcourt Centre, Harcourt Rd
Dublin 2
Office: ++353 (0) 1 477 3919
Service ROI: 1800 551 896
Plantronics GmbH
Hürth, Deutschland
Deutschland: 0800 9323 400
Österrreich: 0800 242 500
Schweiz: 0800 932 340
Plantronics B.V.
Hoofddorp, Nederland
(0)0800 PLANTRONICS
0800 7526876 (NL)
00800 75268766 (BE/LUX)
Plantronics Sarl
Noisy-le-Grand, France
+33 (0)1 41 67 41 41
Nordic Region
Finland: 0800 117 095
Sverige: 0200 21 46 81
Danmark: 8088 4610
Norge: 800 11336
Plantronics Middle East,
Eastern Europe and Africa
+44 (0)1793 842443
Plantronics Iberia,
S.L.Madrid, España
902 41 51 91
Portugal
800 84 45 17
Plantronics Acoustics
Italia Srl, Milano, Italia
Numero Verde: 800 950934
5
Loading...