Contents
Headset Overview 3
Charge case overview 4
Charge case to PC or USB wall charger 4
Charge your Headset 5
Check Battery Level 5
Low battery warnings 6
Use charge case 7
Fit 8
8
8
Connect and pair 9
Connect to PC 9
Configure for media 9
Pair to mobile device 9
NFC pairing 10
Re-Pair the USB adapter 10
The Basics 11
Make/Take/End Calls 11
Adjust the volume 11
Voice assistant 12
Enable Amazon Alexa 12
Mute 12
Pause or restart streaming audio 12
Use sensors 12
Advanced features 14
Enable Tile 14
Voice alerts list 14
Adjust voice alert volume 14
Load software 15
Firmware Update 16
Headset recovery 16
Troubleshooting 17
What's in the box 18
Accessories 19
Specifications 20
Support 21
2
Siri, Google Now,
Alexa*
NFC
Headset Overview
Charge port
Call button
Siri, Google Now,
Alexa*
Bluetooth button (use when pairing a device)
Virtual Personal Assistant (VPA) button *Alexa requires Plantronics Hub app
Mute button
Volume buttons
Indicator light
Power button
Near Field Communication
3
Charge case overview
The USB Bluetooth adapter is stored inside of the charge case.
IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and
protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1
minute. The LEDs flash when charging.
Charge case to PC or USB
wall charger
Charge the case for 90 minutes before docking your headset. Once the case is fully charged, it
can recharge your headset twice while on the go before needing connection to a charge cable
providing up to 14 hours of talk time.
4
Charge your Headset
Your new headset has enough power to pair and make a few calls directly out of the box. It takes
approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is
complete.
A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not
included) or through a PC's USB port. The PC must be powered on to charge via USB 2.0 or higher.
Or you can use the charge case.
NOTE Always charge at near room temperatures; never charge battery at temperatures below 0°C
(32°F) or above 40°C (104°F).
Check Battery Level
There are multiple ways to check the battery level of the headset:
• Listen to voice prompts on the headset by pressing the Call
• Check the LED indicators on the headset or charging case.
• Use the Plantronics Hub application for desktop or mobile. You can download the software by
visiting plantronics.com/software.
button.
5
Headset LED behavior
Off Charging complete
Battery high
Battery medium
Battery low
Battery critical
Low battery warnings
Battery Level Voice Prompt
30 minutes of talk time remaining "Battery Low" repeats every 15 minutes
10 minutes of talk time remaining "Recharge Headset" every 5 minutes
6
Use charge case
A fully charged case can recharge your headset fully two times for an additional 14 hours of
headset talk time.
IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and
protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1
minute. The LEDs flash when charging.
Check the charge case battery status by pressing the button on the side.
Battery status LEDs for charge case
Battery high
Battery medium
Battery low
Battery critical; Recharge case/headset
7