Copyright  2014 b y PLAN ET Tec hnolog y Corp. A ll ri ghts res erved. No p art of th is pu blicati on m a y
be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or com puter language, in any form or by any means, electronic, mechan ical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of PLANET.
PLANET makes no r epresentations or warranties , either expressed or impli ed, with respect to the
contents hereof and specifically disclaims any warranties, merchantability or fitness for any
particular purpose. Any software described in this manual is sold or licensed "as is". Should the
programs prove def ective f ollo wing the ir pur chase, the buyer (and not PLAN ET, it s distr ibut or, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or
consequential damages resulting from any defect in the software. Further, PLANET reserves the
right to revise this pu blic ati on and t o m ak e changes f rom time to tim e in the cont ents h ereof without
obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or registered
trademarks of their respective holders.
Federal Communication Commission Interference Stat emen t
This equipment h as been tested and found to comply with the limits f or a Class B digital device,
pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection
against harmful interfer ence in a residential installation. This equipment generates, uses, and can
radiate radio frequenc y energy and, if not installed and used in ac cordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television recepti on, which can be determ ined by turning the e quipment off
and on, the user is encour aged to try to correct the interference b y one or more of the follow ing
measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued com pliance, for example, us e only shielded interface cables when connectin g
to computer or peripheral devices. Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device m ay not c ause har m ful inte rf erence, and ( 2) t his de vice must accept any
interference received, including interference that may cause undesired operation.
FCC Radiation Exposure Statement
This equipment com plies with FC C radiation ex posure set forth for an uncontrolled en vironment . In
order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human
proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention m ust be paid to the dangers of electric shock and static electr icity when
working with electrical equipment. All guidelines of this and of the computer manufacture must
therefore be allowed at all times to ensure the safe use of the equipment
.
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CE Mark Warning
This is a Class B produc t. In a dom estic environm ent, t his product ma y cause rad io interf erence, in
which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potent ial effects on the environm ent and human health as a result of the
presence of hazardous su bstances in electrical and electronic equ ipment, end users of
electrical and electronic equipment should understand the meaning of the crossed-out
wheeled b in symbo l. Do no t dispos e of W EEE as u nsorted m unicipal waste; the y shou ld
be collected separately.
Revision
User’s Manual of PLANET 600m AV2 Powerl ine Et her net Brid ge
Model: PL-802
Rev. 1.00 (March, 2015)
Part No. EM-PL-802
APPENDIX A TROUBLESHOOTING ............................................................................................................ 27
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and void the warranty for this product.
Chapter 1: Product Introduction
1.1 Package Contents
 PL-802 x 1 (PL-802 x 2 for PL-802-KIT)
 RJ45 Cable x 1 (RJ45 Cable x 2 for PL-802-KIT)
 Quick Installation Guide x 1
1. If any of the above items are missing, please contact your dealer immediately.
2. Using the power supply that is not the one included in the packet will cause damage
1.2 Product Description
High-speed Data Transfer Rate
With advanced HomePlug AV2 technology, PLANET PL-802 Powerline Ethernet Bridge provides
users with a stable, high-speed data transfer rate of up to 600Mbps over a powerline lengt h of up to
300 meters. Therefore, the PL-802 can transmit multiple HD streams and even Full HD movies to
every room, making it a great choice for easily building a multimedia entertainment network.
High Throughput Performance for Multi-stream Networking
PLANET continues to inn ovate on the suc cess of powerli ne AV to deliver e ven better perf ormance at
higher speeds. The PL-802 compliant with Homeplug AV2 specification was released for nextgeneration powerline networking. It’s now faster than ever to handle the most demanding online
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services and applicatio ns. The converge nce of voice, video a nd data within a var iety of multi -function
devices and new applicat io ns , m er ged with Smart Home applications or the I nternet of Things (IoT) , is
driving the need for increased high throughput connec t iv ity throughout the home while as s urin g a hi gh
level of reliability and sustained performance.
Full Interoperability with Other Powerline Ethernet Bridges
The AV2 powerline m aintains f ull interoperabi lity with ot her PLANET connected hom e technologies i n
order to facilitate a simple migration to next-generation powerline certified products. This is a key
benefit, as the PL-802 ena bles users to conn ect with the HomePlu g certified con sumer electronic s or
networking products for internet access in homes without hassle.
Securing Network Connection with the Touch of a Button
Simply by pressing the b utt on on t he P L-802 , users can e asil y set u p a h ass le-fr ee, secur e P owerlin e
network within minutes. It provides 128-bit AES encryption for network security and data protection.
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Getting Started is as Easy as 1-2-3
1. Connect one Power line Eth ernet Bri dge to your xDSL or cable m odem ’s Ethernet port an d plug it
into the nearest power socket.
2. Plug in the second Powerline Ethernet Bridge in your room or office.
3. Connect the PC/Laptop to the Powerline Ethernet Bridge via the network cable.
Users immediately have access to the Internet through the PC or laptop.
Reducing Power Consumption
The PL-802 consumes less power when compared with the existing Powerline Ethernet Adapters.
Moreover, when there is no Ethernet link, the PL-802 will automaticall y switch to the "Po wer-saving"
mode that would reduce en ergy wasting b y over 80%* when com pared with the adapt ers without this
feature.
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*Actual data will vary depending on the network conditions and environmental factors.
Efficient Bandwidth Management by QoS (Quality of Service)
Quality of Service (QoS) is provided by the PL-802 enabling a network to provide better service to
selected network traffic over various technologies.
600Mbps over powerline and 10/100Mbps over Ethernet
Distance
AC wire: 300 meters
Modulation
OFDM (QAM 8/16/64/256/1024, QPSK, BPSK, ROBO)
1.3 Product Features
 Complying with IEEE LAN Standards & HomePlug AV2
 Equipped with 10/100Mbps RJ45 ports for LAN / WAN, and auto MDI / MDI-X
Designed for high-definition multimedia streaming
 Data rate up to 600Mbps and distance up to 300 meters over existing electrical wiring
 IEEE 802.3, IEEE 802.3u, IEEE 1901 and HomePlug AV2 compliant
 Backward compatible with HomePlug AV2 (300Mbps) including PLANET Powerline products
 Equipped with 10/100Mbps RJ45 ports for LAN and WAN
 Secure Network Connection
 Plug and Play can be installed in minutes; convert any power socket into a wired connection
point
 Simple push-button setup with sophisticated data encryption, 128-bit AES encryption for
network protection enhancement
 Easy Installation & Management
 Creates a high-speed network connection throughout your home without the mess of cables
 Easy-to-use utility for powerline network management
 Up to 7 slaves with 1 master, 8 devices in total and max. 8 bridged devices per station
 Green technology applied to help conserve energy when no data link is detected
TDMA and priority-based CSMA/CA channel access schemes maximize efficiency and
throughput
1.4 Product Specifications
Model
LED
Powerline Activity: Red/Orange/Green/Off
Computer Interface
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10
Frequency Band
2~68 MHz (With Mask)
Access Methods
TDMA and priority-based CSMA/CA channel access
Operation Range
Estimated range of 300 meters in wall powerlines
Device detect/diagnostic, Windows2000, XP, Vista,
Windows 7, Windows 8 and Windows 10
Environment Specifications
Temperature: 0~45 degrees C
Relative Humidity:10~90% (non-condensing)
Temperature: -20~60 degrees C
Relative Humidity: 5~90% (non-condensing)
Power Supply
100~240V AC, 50~60Hz
Housing Dimensions (W x D x
H)
Weight
96 g
Emission
CE
Software Utility
Operating
Storage
User’s Manual of PL-802
78 x 56 x 29 mm
1.5 Physical Description
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LED
Status
Description
Steady on to indicate the PL-802 is connected to the power
outlet.
10/100BASE-TX
LED Definition
Ethernet RJ45 Port
Green
Power
Blinking
Off
Standby mode.
Power off.
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Blinking
Green
The PL-802 is act ively sending or recei ving data with the other
powerline.
The PL-802 is actively sending or receiving data over the
Ethernet port.
Button
Description
Press the Security button for 1~3 seconds to join
search the other powerline.
Powerline
Ethernet
 Button Definition
Security Button
Green
Orange
Red
Off
Green
Blinking
Off
The quality of signal is excellent with optimal network.
The quality of signal is normal with standard network.
The quality of signal is weak which causes slo wer net work.
This Powerline is not connected with the other one.
Ethernet Link detected.
Ethernet Link not active.
Hold the Security button down for 10 seconds to reset
Reset
to default setting. All of the LED lights will go out in 1
second and then light up again.
Pair
another powerline network. The power LED will flash to
1.6 Wire Diagram
High-speed Ethernet Connection via Home's Power Supply
PLANET provides several types of powerline products to meet various demands on Internet access
sharing at home. As illustrated, users may connect an IP STB to the PL-802, or connect a PC to the
PL-802 in the house freely. With the PLANET powerline products applied, no messy network cables
and additional switches are required at home and users can entirely enjoy home broadband network
from now on.
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Chapter 2: Initial Utility Installation
2.1 Overview
The installation of 500m Ethernet Bridge will only take minutes. No need to set up long wires
throughout the house; just simply insta ll the utility, and physically plug the unit into the wall outlet and
then co nnect RJ45 to the computer . Users can select to adjust its securit y functions and the platform
of the network after the installation. For further assistance, please read our Frequently Asked
Questions section in our Web site.
2.2 Running the InstallShield Wizard
PLANET Power Packet Utility is a software utility used to search and make connecting on a powerline
network quick and simple.
The installation procedure for the Power P ac ket Utility will var y depending on which operating system
you are using on your computer. The following procedure is for installation under Windows 7.
Installation of other operating systems is similar.
Once the software is loaded, it will display a dialog as shown below, and please click
on ‘Next’ to continue the installation.
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Please take a moment to read the license agreement now. If you accept the terms below, click “I
Agree” and then “Next“. Otherwise click “Cancel”.
This section allows you to change the default directory where the program is installed. Or go ‘Back’. If
you don’t want to change it, click on Next to continue the installation.
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Please click on ‘Next’ to confirm the installation.
Powerline Utility is being installed. Please wait for installation.
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This screen shows that the insta lla tio n has been completed successfully. Click on Close to exit the
wizard.
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Chapter 3: Configuration
3.1 Overview
The PL-802 uses 128-bit AES encryption to block outside access. The key is set by using the
Configuration Utilit y. By default, the pr otection is en abled; however, it is rec ommended to change the
default network pas sword. All yo ur Powerline d evices m ust use the same networ k password in order
to be connected together.
3.2 Main Screen
Part 1: Scanning a Local Powerline Device
Double-click the PowerPacket Utility icon on your desktop and utility screen will show up below:
The main tab shows the Powerline units that are connected to the current computer and other
Powerline devices on the home network, and it will also display Mac Address of each device.
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nothing in the Device window, try rebooting your computer.
If you do not see any unit in the device status except for the Powerline device, which
does exist, try to unplug all devices and plug them back again. Make sure the cable is
the right type and working correctly. If all seem to be correct, and you still receive
Part 2: Detecting the Network Powerline Device
The main tab shows all the other Powerline units on your home net work. It will represent them by
MAC address, and will also show the available bandwidth to each unit (Units farther away from
another Powerline devic e might have a lower Data Rate) . If you add or remove units from your home
network, click the “Scan” button to re-scan the network, and refresh with any changes.
Only units with the same Network Password will be shown (Password is casesensitive.).
If a unit shows MAC address of all 0’s, this unit might not have a solid connection, or
might not connect at all.
If there are units in th e home network , but nothing displa ys in this Network scan, try to
unplug all devices, a nd pl u g them back again (On ly do this with the units that you do not
view in the network screen; you don’t have to do this with all units.).
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If the problem per sists , tr y to m ove the unit closer to this c urrent unit (pr eferabl y p lug it in a n adjacent
wall socket). If the problem still persists and tha t unit is still not shown on the network, then the unit
might be defective. Contact your technical support. Distance might be the only issue.
3.3 Privacy
Setting Up Security on a Local Powerline Device
The Privacy tab will allow you to change the Network Password to the unit that is currently
connected to this com puter. This net work password e ncrypts all data t hat is sent f rom this unit using
128-bit data encryption standard (AES).
Every unit on your home network MUST have the same Network Password for
connectivity to be est ablished throughout your hom e. The default network pas sword is
“HomePlugAV”.
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Setting Up Security on a Network Powerline Device
The Privacy tab will allow us ers to us e one primary computer to contro l th e N etwork Passw ord of al l
units on the home network.
You will have to go back to the Main Tab first and then find th e DEK (Device Encryption Key) Ke y
located on the bott om of each device. Enter this Key into th e D evice Password area. Click Add. This
Device Key will then ap pear in th e bottom window. Add all the D EK Ke ys for each unit i n your hous e.
You can now go back to the Main Tab and change th e password remotel y from one computer. This
will allow you to change the password from one computer, instead of changing the password
individually.
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The DEK is unique f or EACH Powerline d evice. To use this, you will need to input the
DEK for each unit.
3.4 Diagnostics
The Diagnostics screen shows system information and a history of all devices seen.
Diagnostics Screen
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The upper panel shows technical data concerning software and hardware on the host computer used
to communicate over HomePlug. It includes the following:
 Operating System Type/Version
 Host Network Name
 User Name
 MAC Address of all NICs (network interface card)
 Chipset manufacturer name (Turbo Only devices)
 Firmware Version (Turbo Only devices)
The lower panel contains a history of all remote devices.
Devices are shown here regardless of whether or not they are on the same logical network.
 Device Name
 MAC Address
 Password
 Rate(Tx/Rx)
 Network
 Last Seen
 Last Known Network
 Chipset manufacturer name (Turbo Only devices)
 Date device last scanned
3.5 Security Button
This section describes how to use the Security button for configuration in the following situations:
Establishing a New Security Network (Network AB)
The procedure is as follows:
Step 1 Press and hold the Security button on Bridge A for no more than 10 seconds. It must
be released after 10 seconds. Once released, the Power light will flash. The password to Bridge A
has just been erased and random security key has been generated. It must now be linked to your
network to adopt the new network security key.
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Step 2 Press and hold the Security button on Bridge B for 10 seconds and release it when
the Power light flashes. The password to Bridge B has just been erased and random security key
has been generated. It must now be linked to your network to adopt the new network security key.
Step 3 Currently, Bridge A and Bridge B are not networked.
Step 4 Press and hold the Security button on Bridge A for 1~3 seconds and then release it.
Step 5 The Power lights on Bridge A and starts to flash.
Step 6 Within 120 seconds after the Power light on Bridge A starts to flash, press and hold
the Security button on Bridge B for 1~3 seconds and then release.
Step 7 Both Bridge A and Bridge B are now networked together.
Establishing Powerline (C) to Join an Existing Network (Network AB)
The procedure is as follows:
Step 8 Press and hold the Security button on Bridge C for no more than 10 seconds. Must
release after 10 seconds. Once released, the Power light will flash. The password to Bridge C has
just been erased and random security key has been generated. It must now be linked to your
network to adopt the new network security key.
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Step 9 Press and hold the Security button on Bridge A for 1~3 seconds. The Power lights on
Bridge A and starts to flash.
Step 10 Within 120 seconds after the Power lights on Bridge A and starts to flash, press and
hold the Security button on Bridge C for 1~3 seconds and then release.
Step 11 Bridge A, Bridge B and Bridge C are now networked to each other.
3.6 Reset Button
This section describes how to use the Res et butt on, which can be used to clear ALL data and restore
ALL settings to the factory default values.
The procedure is as follows:
Step 12 Hold the Reset button do wn while powering on for a few seconds.
Step 13 Release the Reset button.
Step 14 All the LEDs will be off, and then start again.
Step 15 The PL-802 is now using the factory default values.
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Appendix A Troubleshooting
Q1. If your PL-802 has difficulty communicating with each other, check the following:
• Try power cycling the unit by unplugging it from the wall for 10 seconds and plugging it in again.
• Hold the security/reset button down for more than 15 seconds to reset to default setting. The PL-
802 light will flash, and the unit will reset and attempt to link using default factory settings.
• Try plugging the PL-802 into an adjacent socket.
• HomePlug AV Ethernet Bridges work better when plugged directly into the wall outlet. Connecting
these Ethernet Bridges to a power strip or surge protector may degrade network performance or
completely stop network signals.
• This HomePlug AV nano Et her net Bri dge shou ld not be used on GFI protected outlets as some
outlets will filter out HomePlug Powerline signal.
• This HomePlug AV nano Et her net Bri dge shou ld not b e used in areas with ex c ess ive hea t.
• Certain fluorescent or incandescent lights are noise sources on the electrical and can degrade
performance.
• If your building has more than one circuit breaker box, your HomePlug AV Ethernet Bridges may
not be able to connect between the different circuit breaker boxes. In this case, connect one
HomePlug AV Ethernet Bridge to a power outlet located on each of the circuit boxes. Connect
Ethernet cable between each of the HomePlug AV Ethernet Bridges to link the different circuits
together. This will allow the HomePlug AV Ethernet Bridges from different circuit breaker boxes to
connect.
•To enter standby mode for this device, simply remove the Ethernet cable and wait for about 3
minutes.
Q2. Can I use 14m or 85m HomePlug such as PL-104 or PL-420 with PL-802?
There are two different standards:
1) Homeplug 1.0 / 1.0 Turbo for 14Mbps and 85Mbps, such as PL-1 04 and PL-420
2) Homeplug AV for 200Mbps, 500Mbps and 1G, such as PL-802
It should work with the same HomePlug AV device which is another PL-802.
It could co-exist with HomePlug 1.0 or HomePlug 1.0 Turbo such as PL-104 or PL-420 in the same
domain, but cannot connect with PL-104 and PL-420 (Homeplug 1.0).
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Homeplug1.0 / 1.0 Tubo
Homeplug AV
Homeplug AV
Standard
IEEE802.3;
IEEE802.3u
IEEE802.3;
IEEE802.3u
Max. Speed
14Mbps / 85Mbps
200Mbps
500Mbps
Co-existence
Yes
Yes
Yes
Homeplug 1.0
Yes
No
No
Homeplug AV
No
Yes
Yes
1.0 / 1.0Turbo
.
Q3. Is it necessary for PL-802 whose power for all the rooms should be from the same phase?
The number can be connected is 8 pairs (16 units).It is necessary for the PL-802 whose power for all
the rooms should be from the same phase. Different phases of the PL-802 are not able to connect to
each other.
Q4. [PL-802]Can I use a PLANET Powerline adapter with another brand I already own?
Yes; Powerline techno logy is based on the HomePlug standard. You will need to purchase a PLANET
Powerline adapter (e.g. PL-802) with the same speed and specifications as your existing adapter.
Q4. Your features have mentioned "Up to 500Mbps" on your PL-802, but only a 10/100Mbps
Fast Ethernet port is included. Why?
Fast Ethernet is full-duplex, so a port can transmit and receive simultaneously. Consequently, if a
Fast-Ethernet port is performing at its maximum throughput (e.g. sending and receiving) it can operate
near its theoretical maximum of 500Mbps.
Q5. Why are the data transfer rates less from the stated data rates at the PL-802?
Environmental factors, operational overhead, differences between different transport standards (UDP
vs. TCP vs. WFT) and the way each standard optimizes the data overhead (typically for error
handling).
Q6. What is Pick a Plug at the PL-802?
Pick a Plug is a technology that allows you to determine how fast your Powerline connection is --
simply by looking at a multi-color LED on the front of the device. Green is the fastest possible
connection. Orange indicates a less than optimal connection. Red indicates that you might experience
poor performance and should consider moving one of the devices to a different outlet.
Q7. Can I install multiple PL-802 units in a big building?
No, we suggest not to install in a big building. Please refer to the following points for more
understanding:
1. The PL-802 must build in the same power loop. If the loop is different, it can cause disconnection.
Based on experience, big buildings wil l have m an y differ ent loo ps .
2. The maximum distance of thePL-802 is 300m. If it is over than that, it can cause signal failure and
disconnection.
3. If the powerline is old or broken, it can cause signal failure and disconnection.
4. The maximum number is 16 pieces for one PL-802 after another PL-802 is in the same power
loop.
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