Planet NVR-3685 User Manual

H.265 36-Ch NVR with 8-bay Hard Disks
H.265 36-Ch NVR with
NVR-3685
8-bay Hard Disks
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H.265 36-Ch NVR with 8-bay Hard Disks
NVR-3685
Copyright
Copyright 2016 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, tr ansmitted, transcribed, stored in a retrieval system, or translated into any language or com puter language, in any form or by an y means, electron ic, mechanica l, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
PLANET makes no represe ntations or warr anties, e ith er expr essed or im plied, wit h respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove def ective f oll owing their purc hase, th e bu yer (and no t PLANET, its distributor, or its dealer) assum es the entire cost of al l necessary ser vicing, repair, and any incidental or consequential dam ages resulting from an y defect in the software. Further, PLANET reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or registered trademarks of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. T hese lim its are des igned to pro vide reas onab le prot ection against harmful i nterference i n a residential insta llation. T his equ ipment ge nerates, us es, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, ma y cause harmful interference to radio c ommunications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to cor rect the interf erence by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance, for example, use only shielded interface cables when
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connecting to computer or peripheral devices. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device com plies with Part 15 of t he FCC Rules. O peration is subject t o the follo wing t wo conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In ord er to avoid the possi bility of exceeding th e FCC r adio freque nc y exposure limits, human proxim ity to the antenna s hall not be les s than 20 cm (8 inches) during norm al operation.
Safety
This equipment is d esign ed with the utmos t care f or the saf et y of those who install a nd use i t. However, special attention must be paid to the da ngers of electric s hock and static electricit y when working with electrical equipment. All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment,
end users of electrical and elec tron ic eq ui pment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Energy Saving Note of the Device
This power required device does not support Stand by mode oper ation. For energy saving, please remove the AC-pl ug to disconnect the device from the power circuit. W ithout remove the AC-plug or switch off the dev ice, the devices will still consum ing power from the power circuit. In the view of Saving the En ergy and reduce the unnec essary power co nsuming, it is
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strongly suggested to switch off or remove the DC-plug for the device if this device is not intended to be active.
Revision
User’s Manual of PLANET H.265 36-Ch Network Video Recorder Model: NVR-3685 Rev: 1.0 (July, 2016) Part No. EM-NVR-3685_v1.0
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Table of Contents
Chapter 1. Product Description ...................................................................... 8
1.1 Product Features ..............................................................................12
1.2 System Requirements ......................................................................14
1.3 Packet Contents ...............................................................................14
1.4 Specifications ...................................................................................15
1.5 Physical Specifications .....................................................................18
Chapter 2. Hardware Installation...................................................................20
2.1 Accesso ries Check ...........................................................................20
2.2 Installation ........................................................................................20
Chapter 3. Connecting to the NVR ...............................................................28
3.1 Using Device Search Utility ..............................................................28
3.2 Accessing NVR with its default IP address .......................................33
Chapter 4. System ........................................................................................35
4.1 Main Console ...................................................................................35
4.2 System Information ..........................................................................35
4.3 Scre en Division ................................................................................35
4.4 Sub-screen Functions ......................................................................36
Chapter 5. System Setting ............................................................................39
5.1 Camera Setup ..................................................................................40
5.1.1 Auto Setting .......................................................................40
5.1.2 Template Setting ...............................................................41
5.1.3 Camera List .......................................................................42
5.1.4 Camera Setup ...................................................................43
5.1.5 Parameter Setting .............................................................44
5.1.6 Search Camera .................................................................46
5.2 Schedule Setting ..............................................................................46
5.3 Network Setting ................................................................................49
5.3.1 Network .............................................................................49
5.3.2 PPPoE ...............................................................................50
5.3.3 UPnP .................................................................................50
5.3.4 UPnP Transversal .............................................................50
5.3.5 Server ................................................................................50
5.3.6 DDNS ................................................................................50
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5.3.7 DHCP Server .....................................................................51
5.4 System Setting .................................................................................51
5.4.1 Device Information ............................................................51
5.4.2 Date & Time Info ...............................................................52
5.5 User Setting ......................................................................................53
5.6 Motion Detection Setting ..................................................................54
5.7 Address Book Setting .......................................................................55
5.8 Notification Setting ...........................................................................56
Chapter 6. System Management ..................................................................58
6.1 System Management .......................................................................58
6.2 Disk Management ............................................................................60
6.3 RAID Management ...........................................................................61
6.4 Snapshot ..........................................................................................62
6.5 Event Snapshot ................................................................................63
6.6 Samba Server ..................................................................................64
Chapter 7. Event Setting ...............................................................................66
7.1 Adding a New Event .........................................................................66
7.2 Modifying Existing Event Schedule or Output Action ........................69
7.3 Deleting Existing Event Schedule or Output Action ..........................70
7.4 Event Action Type ............................................................................70
Chapter 8. Log Viewer ..................................................................................74
8.1 System Log ......................................................................................74
8.2 Event Log .........................................................................................75
8.3 Bitrate Log ........................................................................................76
Chapter 9. Camera List .................................................................................77
9.1 Search ..............................................................................................78
Chapter 10. Setup Wizard ...............................................................................81
10.1 System Configuration ...............................................................81
Chapter 11. Playback......................................................................................84
11.1 Search Recorded Video Files ...................................................84
11.2 Playback Control Buttons .........................................................86
11.3 Converting into AVI File ............................................................87
11.4 Backup Video File .....................................................................87
Chapter 12. E-map .........................................................................................88
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Chapter 13. Web Remote Management .........................................................90
13.1 Connection to NVR ...................................................................90
13.2 Live View on Internet Explorer ..................................................92
13.3 System Information ...................................................................92
13.4 Screen Division.........................................................................92
13.5 Sub-screen Functions ...............................................................93
13.6 Playback on Internet Explorer ..................................................95
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Chapter 1. Product Description

Ideal Solution to Storing More Videos
PLANET NVR-3685, a ne w H.265 IP surveillance s olution, is design ed to work with P LANET H.265/H.264 camer as or ONVIF cameras for chain stores, public plac es and other security monitoring applicati ons. The NVR -3685 is a Linux-embedd ed NVR that c an conn ect up to 36 IP cameras and supports 8 hard disks. The unit employs RAID 0/1/5 to optimize the process of securing data easily and quickly.
Besides, the NVR-3685 features dual Gigabit Ethernet ports, eMap, dual local display, e-SATA, and PLANET DDNS. Once the NVR-3685, armed with a complete surveillance equipment, detects any suspicious eve nts, you will be alerted with alarm via email; FTP, HTTP and TCP servers; and more. The NVR-3685 is thus able to further enhance security within the premises to protect your property. Moreover, it is fully compatible with mobile app and Inter net Explorer on Windows operating system for multi-platform remote access.
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Bandwidth Saving
With H.265 compression technology and embedded with 8 HDDs design providing up to 48TB, the NVR-3685 offers over 30% more of recording capacity than systems employing H.264 compression. This advance gives users larger storage space for longer durations of video recording.
Location Management with eMap
The eMap function helps visualize the layout of IP cameras in the surveillance network enabling you to quickly identify the location of each IP camera, especially when an alarm
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occurs. Just uplo ad the p ictures of the m onitoring locations and dr ag and drop the I P camer a icons to the right place on the eMap.
High-resolution Local Display
The NVR-3685 comes with HDMI and VGA video output interfaces for dual local display. It can be connected to an HDMI monitor and VGA monitor separately, where live viewing contents or playback contents can be displayed simultaneously. With the dual local display function, us ers can monitor locally with high flexibility in a different display resolution, thus eliminating the need for a separate PC to view video fr om the unit. Besides , the NVR also ca n be operated with the USB mouse to configure and monitor all the system easily.
Real-time, Remote Monitoring
You are able to search and install Planet IP cameras via Web interface with more convenience and efficiency. Besides the Web interface, the NVR a lso supp orts aCV5 an d iCV5 viewer app software for smart phone, so you can connect to the NVR anywhere, anytime.
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Live View and CMS Administration
The Central Managem ent System (CMS) of the NVR-3685 can m anage up to 256 channels . With low bitrate transm ission and unlimited group managem ent, the CMS is able to view a maximum of 64 channels on one page a nd you may switch bet ween groups to see up to 2 56 channels of live v ie w or a maximum of 16 channels o f playback on one page. T h e CM S of the NVR-3685 is good for chai n stores via Intern et, large installations in the LAN envi ronment, or any environment where its control center is utilized to monitor via multiple NVRs.
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1.1 Product Features

Hardware
Linux-embedded, highl y-reliable standalone NVR Supports dual Gigabit Ethernet ports Supports VGA/HDMI dual local display Supports 8 SATA HDDs, up to 6TB per HDD Supports e-SATA
Video and Audio
Simultaneous recording and live video streams Up to 36 channels of video recordings Supports H.265/H.264 compression
NVR-3685
Video resolution up to 5 megapixels (2560 x 1920) Supports throughput up to 300Mbps 2-way audio (G.711, G.726)
Video Recording/Backup
Scheduled recording of 36 IP cameras simultaneously Samba path supported Supports RAID 0/1/5 Exports recorded video files in the AVI format to USB device or local storage Instant event notification and recording
Network Service
Easy access with PLANET Dynamic DNS and built-in NTP server Supports PPPoE/DHCP/static network connection Supports low bit-rate connection for remote access
Easy Installation and Management
ONVIF compliant for interoperability Location management with emap Supports multiple languages Auto discovered by management software Web-based and management utility for easy configuration
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English
Manages up to 256 channels through central management software Supports mobile phone remote view
*The remote control and joystick are optional
NVR-3685
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1.2 System Req uir e men ts

The following are the minimum system requirements for the system to operate Network Video Recorder (NVR):
Microsoft® Windows® 2000 Professional, Windows® XP Professional
Operating System
CPU
Network
Graphics Adapter
Make sure your display DPI setting is set to default at 96dpi.
To set DPI value, right-click on desktop, choose “Settings” tab >> “Advanced” >> “General”
(32 bit) or Windows® Server 2003 (32 bit) Browser Microsoft Internet Explorer 7 or above Minimum Intel® Pentium® 4 2.4 GHz or higher (Dual Core is recommended); minimum 1GB of RAM (2GB or above is recommended) Minimum 10/100 Ethernet (Gigabit Ethernet is recommended) AGP or PCI-Express, minimum 1024 x 768, 16 bit colors. (We highly recommend to work above the 1024 x 768 resolution to get the full experience of the software.)

1.3 Packet Contents

1 x NVR 1 x Power Cord 8 x SATA Cable 1 x Screw Packet 2 x Rack Mount 1 x Quick Installation Guide
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1.4 Specifications

Product NVR-3685
Hardware
Ethernet 2 x RJ45, 10/100/1000BASE-T (failover) USB Interface 2 x USB 2.0 and 1 x USB 3.0 for backup device and mouse Video Interface VGA and HDMI video interfaces Audio Interface 1 x mic-in (phone jack 3.5mm), 1 x audio-out (phone jack 3.5mm) Storage Device 8 x 3.5” SATA III hard disk connector, 1 x e-SATA connector LED Power, HDD, LAN, REC, Event, Alarm, Camera, DI and DO Button Reset Buzzer 1 x buzzer DI and DO 4 x digital in, 4 x digital out
Camera
Max. Channels
Camera Added Manu al/Au to Sear c h/ Aut o Setu p
Video
Compression H.265/H.264 Resolution 5M, 3M, Full HD, SXGA, VGA, QVGA Max. Live View Frame
Rate (Local Display) Max. Playback Frame
Rate (Local Display) Max. Live View Frame
Up to 36 IP cameras in H.265 only mode Up to 32 IP cameras in mixed mode
Mixed mode: 960fps H.265 only mode: 1080fps
Mixed mode: 960fps H.265 only mode: 1080fps
Mixed mode: 960fps
Rate (Remote) Max. Playback Frame
Rate (Remote) Max. Throughput 300Mbps
Snapshot
H.265 only mode: 1080fps
480fps
Preview snapshots in HDD or removable device Search event snapshots
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Back up to removable device
Audio
Audio Type 2-way Audio Format G.711, G.726
Live View
Display Mode Live View, Playback, Full Screen Split Screen 1, 4, 9, 16, 25, 32, 36 (H.265 mode), Full Scree n Full Screen 1/4/9/16/25/32/36 PTZ Support Preset, tour, auto pan, iris, focus, speed and joystick
Playback
Split Screen 1, 4, 9, 16, 25, 32, 36 (H.265 mode), Full Scree n
NVR-3685
Search Mode Simple, graphic, event Play Method Play, Reverse, Pause, Seek, Pre I-frame, Next Frame,
Search by Time or Event
Record
Recording Mode Scheduled recording of each camera
Round the clock, motion record mode, DI detection, event
triggering
Pre-alarm/Post-alarm configuration Auto recycle
Monitor
Dual Monitor Displays the same contents, depending on max. channels Monitor Resolutions 1920 x 1080, 1440 x 900, 1280 x 1024, 1024 x 768
Network and Configuration
Network Service Fixes IP/DHCP/PPPOE/DIPS Report/UPNP/DDNS/DHCP Server Notification SMTP/HTTP/FTP/TCP
Triggers and Event
Event Type Motion
Disconnection Digital Input Scheduled Triggering HDD Error
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Schedule-able Event Detection
Event Action
Management
Number of Groups 2 (Administrator and User ) Privileges Live View, Playback, Record, Setting, PTZ, Two-way Audio
User Interface
Display on Screen DO Buzzer Alarm Snapshot Recording Mail FTP TCP HTTP
Graphic local user interface (operated by mouse) Web browser (Internet Explorer 7 or above) CMS utility
Log Type System/event/bit-rate Software Utility Searc h uti lity, mobile app, CMS Language English, Traditional Chinese, German, Greek, Thai
Environment
Power 115/230 AC, 60/50Hz, 8A (max.) Consumption 350W Operating Te mperature 0~40 degrees C Storage Temperature -40~70 degrees C Humidity 0~85% (non-condensing)
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1.5 Physical Specifications

Front Panel
NVR-3685
LEDs Description
PWR LED on when system is ready HDD LED on when HDD is readi ng or wr iting LAN LED on when network is communication REC LED on when record schedule is on Event LED on when event detection schedule is on Alarm LED on when hard disk writes error CAM LED on when system has camera disconnected Digital In (1~4) LED on when digital input X is closed Digital Out (1~4) LED on when digital output X is closed USB (USB2.0 x 2) For connecting USB stick or mouse
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, DI0~DI3, Ground,
Rear Panel
Connector Description
NVR-3685
USB (USB 3.0 x 1) For connecting USB stick to backup Reset Press and hold reset button to factory default HDMI HDMI output VGA VGA output e-SATA Connect to e-SATA storage device LAN1/LAN2 (Fail over ) 10/100/1000Mbps network .
I/O
Audio Audio out / Mic in AC-In Switch current voltage with 115V or 230V Power Switch to “I” for power on; switch to “O” for power off
Failover:
1. If both ports are connected to Ethernet, the system will adopt LAN1 first.
2. When LAN1 fails, the system will change to LAN2 automatically.
DI x 4 / DO x 4 (12V out, RS485 D+, RS485 D­DO0~DO3)
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English

Chapter 2. Hardware Installation

2.1 Accessories Check

NVR-3685

2.2 Installation

1. Remove all screws on the box.
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2. Push up and remove the cover.
NVR-3685
3. Remove the screws on the fixed plates of hard drives and case.
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4. Take out the 1 and 2 fixed plates for hard drives.
NVR-3685
5. Install the hard drives on the fixed plates with screws.
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6. Place back the bottom of fixed plates of hard drives.
NVR-3685
7. Latch the fixed plates of hard drives and case with screw.
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8. Place back the upper of fixed plates of hard drives on the other.
NVR-3685
9. Latch the fixed plates of hard drives and case with screws.
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10. Connect the power cable to the hard drives.
NVR-3685
11. Connect the SATA cable to the hard drives.
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12. Put the cover back.
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13. Assemble all screws to the box.
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14. Latch the rack mounting ears on case with screws.
NVR-3685
15. The HDD has been completely assembled.
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Chapter 3. Connecting to the NVR

There are various ways you can connect to the NVR and below are the suggested methods for different network setups:
The NVR is placed in a network with a DHCP server: Connect to the NVR by using “PLANET IP Wizard II” Utility.
The NVR is placed in a network without DHCP server (or you are connecting to it directly):
Access NVR with its default IP (192.168.0.20).

3.1 Using Device Search Utility

If the NVR is placed in a corporate network or a local area network where a DHCP server is already presented, please install the “PLANET IP Wizard II” utility from “Download” of NVR-3685 Web page.
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To begin, launch the “PLANET IP Wizard II” utility from PLANET website and proceed with the installatio n .
Please click “Next” to continue.
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