PLANET NVR-3280 User Manual

32-Channel Rack Mount Network Video Recorder with 8-bay

NVR-3280

Hard Disks

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

Copyright © 2014 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.

PLANET makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not PLANET, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, PLANET reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

All brand and product names mentioned in this manual are trademarks and/or registered trademarks of their respective holders.

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experienced radio technician for help.

FCC Caution

To assure continued compliance. (example-use only shielded interface cables when connecting to computer or peripheral devices). Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the Following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Federal Communication Commission (FCC) Radiation Exposure Statement

This equipment complies with FCC radiation exposure set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation.

Safety

This equipment is designed with the utmost care for the safety of those who install and use it. However, special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

WEEE Regulation

To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately .

Energy Saving Note of the Device

This power required device does not support Stand by mode operation. For energy saving, please remove the AC-plug to disconnect the device from the power circuit. Without remove the AC-plug or switch off the device, the devices will still consuming power from

the power circuit. In the view of Saving the Energy and reduce the unnecessary power consuming, it is strongly suggested to switch off or remove the DC-plug for the device if this device is not intended to be active.

NVR-3280

Revision

User’s Manual of PLANET 32-ch Network Video Recorder Model: NVR-3280 Rev: 1.0 (Aug, 2014) Part No. EM-NVR

-3280_v1.0

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

Table of Contents

1. PRODUCT DESCRIPTION.....................................................................................................................5

1.1 PRODUCT FEATURES...........................................................................................................................5

1.2 SYSTEM REQUIREMENTS.....................................................................................................................6

1.3 PACKET CONTENTS.............................................................................................................................6

1.4 SPECIFICATIONS .................................................................................................................................7

1.5 PHYSICAL SPECIFICATIONS..................................................................................................................9

2. HARDWARE INSTALLATION............................................................................................................. 11

2.1 RACK MOUNTING ..............................................................................................................................15

3. CONNECTING TO THE NVR...............................................................................................................16

3.1 USE DEVICE SEARCH UTILITY............................................................................................................16

3.2 ACCESS NVR WITH ITS DEFAULT IP ADDRESS.....................................................................................21

4. LIVE VIEWING .....................................................................................................................................22

4.1 RETRIEVE CAMERA’S VIDEO STREAM ..................................................................................................22

4.2 RETRIEVE CAMERA’S STATUS.............................................................................................................23

4.3 PERFORM SEQUENCE VIEWING..........................................................................................................23

4.4 PTZ CONTROL..................................................................................................................................23

4.5 PERFORM PTZ PRESET VIEWING.......................................................................................................24

4.6 LIVE VIDEO CONTROL BUTTONS ........................................................................................................26

4.7 CHANGE WEB UI DISPLAY LANGUAGE................................................................................................31

5. PLAYBACK..........................................................................................................................................32

5.1 METHODS TO SEARCH PLAYBACK VIDEOS..........................................................................................32

5.2 ADVANCED FUNCTIONS FOR PLAYBACK VIDEO ...................................................................................38

5.3 EXPORT PLAYBACK VIDEOS TO AVI FILES..........................................................................................38

6. SYSTEM SETUP..................................................................................................................................41

6.1 SYSTEM CONFIGURATIONS ................................................................................................................41

6.1.1 Network Settings.....................................................................................................................41

6.1.2 DDNS Server...........................................................................................................................43

6.1.3 Time and Date.........................................................................................................................46

6.1.4 User Account...........................................................................................................................47

6.1.5 Group Privilege........................................................................................................................48

6.1.6 Disk Setup...............................................................................................................................50

6.2 CHANNEL CONFIGURATIONS ..............................................................................................................57

6.2.1 Add a Camera.........................................................................................................................57

6.2.2 OSD Settings...........................................................................................................................60

6.2.3 PTZ Preset Settings................................................................................................................62

6.2.4 PTZ Preset Sequence.............................................................................................................63

6.2.5 E-Map Setting..........................................................................................................................63

6.3 EVENT CONFIGURATIONS ..................................................................................................................68

6.3.1 General Settings .....................................................................................................................69

6.3.2 I/O Settings..............................................................................................................................69

6.3.3 Event Servers..........................................................................................................................70

6.3.4 Event Triggers.........................................................................................................................73

6.4 RECORDING CONFIGURATIONS ..........................................................................................................74

6.4.1 General Settings .....................................................................................................................74

6.4.2 Schedule Recording................................................................................................................76

6.5 SYSTEM OPTIONS .............................................................................................................................77

6.5.1 Device Information..................................................................................................................77

6.5.2 Logs and Reports....................................................................................................................78

6.5.3 Maintenance............................................................................................................................78

6.5.4 Disk Status..............................................................................................................................80

6.5.5 USB Backup............................................................................................................................80

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

1. Product Description

PLANET NVR-3280 is a rack-mount NVR, which optimizes your space utilization by controlling your systems in just 2U space on the rack. It is the new model of Network Video Recorder (NVR) series designed for IP surveillance system. Users can just turn on cameras and the NVR to easily protect their office and property under the Ethernet / IP networks. The recorded video files can be saved in the NVR and no need of using additional PC for files storage, which brings users a secure surveillance system with lower total cost.

The NVR-3280 provides powerful central surveillance management capability with its bundled Central Mana ge me nt S o f t w are ( C M S ). One NVR-3280 can manage up to 32 IP cameras vi a a connected IP n e t w or k. With the bundled CMS, the NVR system is expandable for multi-sites management of up to 1024 surveillance channels simultaneously*. With the NVR-3280, users can view remote surveillance in real time and play back recorded videos via the bundled CMS software or the web browser. The NVR also helps the administrators to monitor the surveillance system more efficiently by providing multi-monitor and E-Map function.

The NVR-3280 not only supports PLANET IP cameras but also is compatible with most of major IP camera brands in the market. Furthermore, the NVR-3280 can automatically search and find the available cameras in the network and provide smart setup wizard program, so it greatly reduces users’ effort when setting up the system.

The NVR-3280 is suitable to fit in various network environments. Besides for small scale applications in retail stores and SMB, the NVR-3280 offers 8 SATA HDD supporting RAID 5 / 10 function and able to be applied in large scale surveillance such as bank, enterprises, transportation, campus and etc.

* The full version of CMS software can be purchased additionally to manage up to 1,024 channels by working with the NVR-3280.

1.1 Product Features

Video/Audio

 Simultaneous Recording and Live Video Streams  32 channels IP cameras input  Supports M-JPEG / MPEG-4 / H.264 multiple compressions  Video resolution up to 5MP (256 0 * 1920)  VGA local display  Two-Way Audio function (G.711, G.726)

Record

 Manual / Schedule / Event recording of 32 IP cameras simultaneously  Video recycle function makes the video recording in 24/7  960fps at 1.3MegaPixel, H.264  Supports 8 SATA HDD (RAID 5 / 10), up to 4TB per HDD  1 x E-SATA (Max 8TB)  Exports record video file to AVI format

System

 Web / Local and management utility for easy configuration  E-Map interface in Web / Local and utility configuration  Auto discover by management software  Smart IP camera search  DI / DO port for external sensor and alarm  Multiple languages support  Complies with ONVIF  Supports mobile phone remote viewer  Manage up to 32 NVRs (max. 1024 IP camera channels) with the management software

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

 Supports Real Time Clock (RTC)

Network

 2 x RJ-45, 10/100/1000Base-T  TCP, DHCP, DNS, HTTP, FTP, NTP, SMTP, UPnP, ARP, RTSP  Supports PLANET DDNS

Hardware

 2U standard 19” rack-mount designed.  Gigabit Ethernet port  E-SATA / VGA / USB interfaces supported  Audio line-in, line out, Mic port  Supports external UPS  Auto power-on and recording after power recovery

1.2 System Requirements

The following are the minimum system requirements for the system to operate Network Video Recorder (NVR):

Operating System

Microsoft® Windows® 2000 Professional, Windows® XP Professional (32 bit) or Windows® Server 2003 (32 bit) Browser Microsoft Internet Explorer 7 or above

CPU

Minimum Intel® Pentium® 4 2.4 GHz or higher (Dual Core is recommended) RAM Minimum 1 GB of RAM, 2GB or above is recommended

Network

Minimum 10/100 Ethernet (Gigabit Ethernet is recommended)

Graphics Adapter

AGP or PCI-Express, minimum 1024 x 768, 16 bit colors. (We highly recommend to work above the 1024 x 768 resolution to get the full experience of the software.)

Make sure your display DPI setting is set to default at 96DPI To set DPI value, right-click on desktop, choose “Settings” tab >> “Advanced” >> “General”

1.3 Packet Contents

1 x NVR 1 x Power Cord 1 x RJ-45 Cable 1 x CD-ROM 1 x Quick Installation Guide 32 x HDD Screw 2 x Angle Bar 4 x Angle Screw 2 x Handle Kit 4 x Angle Screw

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

1.4 Specifications

NVR-3280

Product

NVR-3280

Hardware

Ethernet 2 x RJ-45, 10/100/1000Base-T USB Interface

6 x USB 2.0 for backup device, firmware upgrade

and mouse/keyboard control Video Interface VGA video interface Audio Interface Mic-in, line-in and line-out

Storage Device 8 x 3.5” SATA II hard disk connectors LED Power, System, Event Button Power, Reset

Camera

Max. Channels 32-channel IP Cameras Add camera Manual / Smart Camera Search / Auto setup

Video

Compression H.264 / MPEG-4 / M-JPEG Resolution

5MP / 3MP / 1080P / 2MP / SXGA / 720P / FD1 /

VGA / CIF / QCIF Video display frame rate 32CH, 320fps@1.3Mp,3Mbps, H.264 (intel i7) Video display frame rate

(Web UI) in recording

16CH, 320fps@1.3Mp,3Mbps, H.264 (intel i7) mode

Record

32CH, 960fps@1.3MP, 4Mbps/channel, H.264

Max. throughput: 200Mbps

Audio

Audio Type Two-way Audio format G.711, G.726 (Camera dependent)

Live Viewing

Display Mode Live View / Playback / Full Screen / Sequence view Split Screen 1 / 4 / 16 / 36 (Web), 1 / 4 (Local UI) Full Screen 1 / 4 / 16 / 36 (Web), 1 / 4 (Local UI)

Sequence Mode

Snapshot

Sequence All / Manually Selected cameras in split

view with configurable timer

Video snapshot in JPEG (Web) / PNG (Local)

format PTZ Support Digital PTZ / Auto Pan / Preset Point / Preset point

Sequence view

Playback

Split Screen 1 / 4 / 16 (Web), 1 / 4 (Local UI)

Play Method

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

Play / Pause / Stop / Forward / Reverse / Speed

Adjust / Frame by Frame

Search by time or event only Export

Export playback videos to local computer or USB in

AVI Format

Network and Configuration

Network Service

HTTP/TCP/SMTP/DHCP/ARP/NTP/DNS/UPnP/FT

P/RTSP Streaming Protocols Depending on the supported cameras

Triggers and Event

System Events –

z System Start z System Settings modified

Event T ype

z Camera Settings Modified z Start Recycle z Disk Full

Camera Events –

z Motion/Sensor Detection z Buzzer alarm

z Disable / enable event action

Event Action

z Duration of event action z Recording z Mail / FTP notification

Event Recording Pre/post event settings

Management

Number of Groups 7 (Administrator / Guest / User Define * 5)

Live View / Playback / System Configurations / Privileges

Camera Configurations / Recording Configuration /

Event Configuration / PTZ / System Options

z Graphic local user interface (Operated by

User Interface

mouse, keyboard, or USB joystick )*

z Web browser (Internet explorer 7 or above) z CMS Utility

Log Type Software Utility

System / Event Search utility / media player for recording export

Environment

Power 100~240V AC Consumption 400W Operating Temperature 0~40 degrees C Storage Temperature -20~60 degrees C Humidity 0~80% (non-condensing)

9.5 kg

Weight

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

USB1

HDD1

HDD5

HDD2

HDD6

HDD3

HDD7

HDD4

HDD8

USB2 System

LED

Power

LED

Event

LED

Power Button

Reset

Button

NVR-3280

Dimensions (W x D x H)

430 x 505 x 85 mm

z The full version of CMS software can be purchased additionally to manage up to 1,024 channels by

working with the NVR-3280.

1.5 Physical Specifications

Front Panel

LEDs Color Description Power Green

During power on / restart / reset to default / OS failure：stays steady Firmware upgrade : blinking

System Red

System failure (AP failure) : off System Normal : steady

Event

Green

Event Recording : steady No event : off

Button Description

Press and release for restart.

Reset/Restart

Press and hold for 3 seconds and then release for restoring to default. When 3 seconds is reached, system LED blinks until release of button

Power Press to start or shut down.

Rear Panel

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

Gigabit

Ethernet 1

Gigabit

Ethernet 2

Line in /

Line out / MIC.

AC Power VGA Port USB x 4 E-SATA DI x 8, DO x 4 System Fan

Power

Supply Fan

Connector Description

VGA VGA output Ethernet 10/100/1000 Mbps network USB Connect your USB flash disk for firmware upgrade and backup E-SATA External E-SAT A HDD Audio Line in / Line out / Mic. I/O DI x 8 / DO x 4

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

2. Hardware Installation

1. Start by removing the front plate.

NVR-3280

2. To remove the front plate, turn the tool-less screws on both sides counter-clock wise to loosen it from the unit. Please note the screws will still be attached to the front plate even after the screws are completely loosened from the unit.

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

3. Simply pull to remove the front plate once the screws are loosened from the unit.

4. Pull out the HDD tray by the latch.

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

5. Pull out the tray further to be removed.

NVR-3280

6. Once the tray is removed from the unit, note there are four holes, which are used to secure the HDD.

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

7. Once the HDD is placed in the tray, flip it over and secure the HDD with the screws.

8. Push the tray back into the unit and push it all the way in.

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

9. Secure the tray by pushing in the latch, which locks the tray with the unit.

NVR-3280

2.1 Rack Mounting

To install the NVR-3280 in a 19-inch standard rack, please follow the instructions

described below. Step 1: Place the NVR-3280 on a hard flat surface, with the front panel positioned

towards the front side. Step 2: Attach the rack-mount bracket to each side of the NVR-3280 with supplied

screws attached to the package.

You must use the screws supplied with the mounting brackets. Damage caused to the parts by using incorrect screws would invalidate the warranty.

Step 3: Secure the brackets tightly. Step 4: Follow the same steps to attach the second bracket to the opposite side. Step 5: After the brackets are attached to the NVR-3280, use the suitable screws to

securely attach the brackets to the rack.

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

3. Connecting to the NVR

There are various ways you can connect to the NVR and below are the suggested methods for different network setups:

The NVR is placed in a network with a DHCP server Utility.

The NVR is placed in a network without DHCP server

NVR with its default IP (192.168.0.20).

3.1 Use Device Search Utility

If the NVR is placed in a corporate network or a local area network where a DHCP server is already presented, ple a s e install the “Search NVR” utility from the bu n d l e d CD disk.

: Connect to the NVR by using “Device Search”

(or you are connecting to it directly): Access

To begin, launch the “Search NVR” utility from the CD and proceed with the installation.

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

Please click “Next” to continue.

NVR-3280

Please click “Install” to start the installation.

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

Once the installation is completed, please click “Finish”.

NVR-3280

Please go to Start => Programs => NVR => Search NVR to run the search tool. Then you will see the utility start search the network.

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

The NVR should be located and its IP address should be displayed: Double-click on it and the pro gram should automatically access the NVR’s web administration page from your defa ult bro wser.

You may change NVR’s IP address by clicking on the button highlighted below.

You will be prompted for the NVR’s login information before proceeding to change device’s IP address.

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

You may click on the button highlighted below to perform search again. Or double-click on any of the search results to access NVR’s web administration page.

Perform search again

Access NVR’s web administration page

You should be prompted for the NVR’s username and password. Enter its default username “admin” and password “admin” and then click ”OK” to enter the system.

Default User Name: admin Default Password: admin

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

3.2 Access NVR with its default IP address

The NVR comes with a pre-configured static IP address “192.168.0.20”. However, it is only used when there is no DHCP server presented in the network. C onnect the NVR and PC to your switch or hub, or connect the PC directly to the NVR using a crossover CAT5 Ethernet cable.

The PC that is connected directly to the NVR (or within the sam e local area network) should receive an IP from it. Simply access the NVR from your Web browser with NVR default IP address.

You should be prompted for the user name and password. Enter its default username “admin” and password “admin” and then click” OK” to enter the system.

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

4. Live Viewing

NVR-3280

The 32-channel NVR comes with a 32-video split window view with one video displaying on a larger window. Select a channel from the drop-down menu to display its video on the larger split window. You can also double-click on any of the smaller one to display its video to the larger window.

The “Live Viewing” page provides the following functions:

Retrieve camera’s video stream

Retrieve camera’s status

Perform live sequence viewing

PTZ control

Perform PTZ preset sequence viewing

Perform manual recording

Take snapshot

Receive audio of a video stream

Send audio

Control “Buzzer”

Change Web UI display language

4.1 Retrieve camera’s video stream

The camera list is expanded and displayed on the Live Viewing page.

Click “All” to display videos of 32 channels. Click “1-16” or "17-32" to display 16 or 32 videos.

Click on a “Group” (e.g., Group 1) to display videos from cameras under that group in quad view.

Click on any camera to display video in single-view mode

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

4.2 Retrieve camera’s status

The camera list can show each camera’s current status. Each status is represented with different colors and their meanings are explained on the right.

Blue Camera is connected Gray Camera is NOT connected

Red Camera is currently performing recording

Green Recording (manual/continuous/schedule )

White This channel is not configured with any camera

4.3 Perform Sequence Viewing

Sequence viewing is a function that allows you to view multiple video streams from certain cameras in sequence automatically without having to select them one by one. To perform sequence viewing, select “Sequence” from the upper-left hand corner. Next, select one or more camera(s) or camera group(s) for sequence viewing.

Select "1-16" or "17-32" to start sequence viewing of 16 or 32 videos. Select "Group(x)" to start sequence viewing in quad view. Select "cameras" to start sequence viewing in single video view.

Then select dwell interval from the drop-down menu

Finally click “Start” to start sequence viewing. Click “All Channels” to quickly select all available channels and start sequence viewing in the single-

view mode. Click “All Groups” to quickly select all available groups and start sequence viewing in the quad-view

mode. Or simply select the de sired channels and press “Start” to start sequence viewing.

4.4 PTZ Control

PTZ control prov ides f unct ions to pan , til t, and zoom a PTZ camera as well as the ability to adjust camera focus and iris.

32-Channel Rack Mount Network Video Recorder with 8-bay Hard Disks

NVR-3280

Camera(s) that are currently being selected for live viewing will be listed in the PTZ drop-down menu. Simply select a camera and then use the PTZ control panel to control the camera.

The bar shown below allows you to control the pan/tilt speed.

4.5 Perform PTZ Preset Viewing

There are three functions provided in the “Preset” section:

. Perform preset point viewing of a particular camera. . Auto pan a particular camera. . Perform preset point sequence viewing.

Preset Point Viewing

Start by selecting a PTZ camera from the drop-down list:

Its PTZ preset points available will be listed in the drop-down list shown below:

Select a preset position from the drop-down list and click “Go to” to move the live viewing to that position.

+ 56 hidden pages