This equipment has been tested and complies with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. If not installed and used in accordance with proper
instructions, this equipment might generate or radiate radio frequency energy and cause harmful
interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measurers:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Shielded interface cables must be used in order to comply with emission limits.
Safety Precautions
Before getting started, read the following important cautions.
1. Be sure to ground yourself to prevent static charge when installing the internal components.
Use a grounding wrist strap and place all electronic components in any static-shielded devices.
Most electronic components are sensitive to static electrical charge.
2.
Disconnect the power cords from the NAS server before making any installation. Be sure both
the system and the external devices are turned OFF. Sudden surge of power could ruin
sensitive components. Make sure the NAS server is properly grounded.
3. Do not open the system’s top cover. If opening the cover for maintenance is a must, only a
trained technician is allowed to do so. Integrated circuits on computer boards are sensitive to
static electricity. To avoid damaging chips from electrostatic discharge, observe the following
precautions:
ü Before handling a board or integrated circuit, touch an unpainted portion of the system unit chassis for a few
seconds. This will help to discharge any static electricity on your body.
ü When handling boards and components, wear a wrist-grounding strap, available from most electronic
component stores.
Copyright
Copyright 2004 by PLANET Technology Corp. All rights reserved. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of PLANET.
PLANET makes no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties, merchantability or fitness for any
particular purpose. Any software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not PLANET, its distributor, or
its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or
consequential damages resulting from any defect in the software. Further, PLANET reserves the
right to revise this publication and to make changes from time to time in the contents hereof
without obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or registered
trademarks of their respective holders.
Revision
User’s Manual for PLANET Network Attached Storage RAID Server
Model: NAS-5400
Rev: 1.0 (March, 2003)
Part No. EM-NAS5KV1
2.2 Installing Hard Drives to HDD Trays----------------------------------------------------------------------5
2.3 Setting Up the NAS-5400------------------------------------------------------------------------------------7
2.4 Replace the hot-swap redundant power supply-----------------------------------------------------11
2.5 Turn off the NAS Server------------------------------------------------------------------------------------11
Chapter 3 Quick Configuration--------------------------------------------------12
Chapter 4 Using NAS-5000 Series Manager---------------------------------21
4.1 Server Information-------------------------------------------------------------------------------------------21
4.2 Server Configuration----------------------------------------------------------------------------------------27
5.3 Restoring data back to the server---------------------------------------------------------------------100
5.4 Third party backup support------------------------------------------------------------------------------105
Chapter 6 Using Data Replicator----------------------------------------------106
6.1 Before you begin-------------------------------------------------------------------------------------------106
6.1.1 Set up the NAS server--------------------------------------------------------------------------------------------------106
6.1.2 PLANET NAS-5000 series Replicator Basic Requirements---------------------------------------------------109
6.2 Install PLANET NAS-5000 series Replicator-------------------------------------------------------109
6.3 Start Using PLANET NAS-5000 series Replicator-------------------------------------------------110
6.3.1 Backup Windows client data to the NAS server------------------------------------------------------------------110
6.3.2 Recover files from the NAS server to Windows client-----------------------------------------------------------115
6.3.3 Tag Management---------------------------------------------------------------------------------------------------------116
6.3.4 User Preferences---------------------------------------------------------------------------------------------------------119
Chapter 7 Trouble Shooting----------------------------------------------------122
Appendix 1 What Is RAID--------------------------------------------------------134
Appendix 2 Windows Access to NAS Server-----------------------------136
Appendix 3 UNIX Access to NAS Server-----------------------------------137
Appendix 4 Mac Access to NAS Server-------------------------------------140
Appendix 5 Third Party Backup Support-----------------------------------141
CA BrightStor Enterprise Backup v10.0-------------------------------------------------------------------141
CA BrightStor ARCserve Backup v9 for Windows------------------------------------------------------142
Veritas BackupExec v8.6--------------------------------------------------------------------------------------142
Dantz Retrospect Backup v5.6------------------------------------------------------------------------------143
Appendix 6 Using PLANET NAS Assistant on Mac---------------------144
Using PLANET Filer Assistant on Mac OS 9-------------------------------------------------------------144
Using PLANET Filer Assistant on Mac OS 10-----------------------------------------------------------145
As the storage demands for enterprise, small business, SOHO, and home use are increasing
tremendously, the successful management of the data is critical to success of business. PLANET
provides a reliable and affordable solution, the NAS-5400. The staff with technical background or
specialized training is not required, regardless of the operating systems installed in your network,
the NAS-5400 has straightforward setup procedures and can be installed in any existing network
environment with its simple and intuitive management interface.
1.1 Features
• 4 ATA-66/100/133 hot swappable IDE trays
• Provides scalability up to 1TB
• Supports RAID 0, 1, 5, and 5+hot spare with on-line rebuild
• External UPS support through COM port
• Gigabit Ethernet support
• Two 10/100Mbps RJ-45 ports support Trunking and Fail-over network connection
• Multi-protocol system support for Microsoft, Apple, and UNIX/LINUX networks
• Powerful utility for data backup and replication
• Multi-language support and user friendly web management interface
• SNMP MIB II support
• Fully integrated ability for Windows 2000/2003 domains, NT 4.0 domains, and UNIX NIS
domains
• File level ACL (Access Control List) support for Windows, Macintosh, and UNIX clients
• Rich log records for easy diagnostics
• 3rd Party Backup Application Support: Veritas Backup Exec, CA BrightStor, and Dantz
Retrospect
• Redundant hot-swap power supplies
1.2 Package Contents
The following items should be included:
• NAS-5400 x 1
• HDD Tray x 4
• Key x 1
• Power Cord x 2
• Utility and User's manual CD X 1
• Quick Installation Guide x1
1
• Mounting accessories
If any of the above items are damaged or missing, please contact your dealer immediately.
1.3 Physical Details
Front View
POWER button
1. Make sure the A/C power cable is in socket.
2. When the A/C switch of power supply is switched on, the NAS-5400 starts up.
3. Press POWER button once to shutdown the NAS-5400, and then press once again to switch it
on.
Attention:
1. When the NAS-5400 is switched on, pressing this button continuously over 4 seconds
would cut off the power immediately. This enforced shutdown activity can only be used
when the server is hung, otherwise it may make the server non-operational or damage the
drives.
2.It takes around 20 seconds for shutdown.
Reset button
Press this button continuously over 4 seconds to reset the server.
Attention:
Press this button only when the server is hung, otherwise it may make the server
non-operational or damage the drives.
2
LED definition:
w x y z { |
LED Color Function
SYS
Green
Red Indicating system alert.
Indicating system status.
1. One flash per 0.5 second:the system is booting.
2. One flash per 1.0 second:the system is being shutdown.
3. One flash per 2.0 second:the system is rebuilding.
4. Always on:the system is ready.
1. When system is booting, the orange LED will turn on for
1 second while BIOS is doing POST (power on self
test), then the LED turns to green.
2. One flash per 0.5 second:when one of the redundant
power supplies fails at normal operation. And the server
will generate a buzzer to alarm the administrator. The
buzzer can be disabled by pressing the red button at the
rear panel outlet once.
3. One flash per 1.0 second:when one or more of the 6
Fans fail. Fan 1 to 4 are on the backplane. Fan 5 is the
chassis fan and Fan 6 is the CPU fan.
4. The orange LED is continuously on when the server is
identified. The unique design finds out the appliance
quickly and makes it in control.
LAN 1, 2
HDD 1, 2, 3, 4
Rear View
u v
Green On: LAN is connected at 100Mbps speed.
Blink: Transmitting or receiving data through the LAN.
Red On: LAN is connected at 10Mbps speed.
Blink: Transmitting or receiving data through the LAN.
Green Continuously on: the HDD is identified.
Blink: there is transmit or receive activity from drive.
Off: there is no drive in this drive bay.
Red On: this HDD fails. In this situation, you need to replace
with a new drive.
3
1. G. LAN: Gigabit Ethernet Port
2. LAN 1: 10/100M Ethernet Port
3. COM (for UPS): The NAS-5400 uses a DB-9 connector for its serial port connection. The pin
assignments of this connector are as follows:
Pin # Signal Name
1 DCD, Data carrier detect
2 RXD, Receive data
3 TXD, Transmit data
4 DTR, Data terminal ready
5 GND, ground
6 DSR, Data set ready
7 RTS, Request to send
8 CTS, Clear to send
9 RI, Ring indicator
4. LAN 2: 10/100M Ethernet Port
5. Chassis FAN
6. Redundant Power Supply #1
7. Redundant Power Supply #2
8. Power Fail Buzzer Reset Button
4
Chapter 2
Installation
2.1 Hardware Installation Procedures
Before start using NAS-5400, please follow the procedures below to complete the hardware
Installation.
Step 1: Install at least one hard disk via hot-swappable drive tray and insert the tray to one of
the drive bays of NAS-5400. Note that All HDDs must be set to master mode.
Step 2: Connect one end of an Ethernet cable to the LAN port located on the NAS-5400 rear
panel and attach the other end to a hub or switch.
Step 3: Connect the provided power cord to the power supply of the NAS-5400. Press the A/C
switch of the power supply to ON position.
Step 4: The red system LED is continuously on for 2 seconds, then the green system LED flash
rapidly (one flash per 0.5 second) indicating the NAS-5400 is booting.
Step 5: The continuous green LED indicates the NAS-5400 is ready to use.
Note: NAS-5400 has two power supplies by default. If you only deploy electricity to one power
supply, the Power Fail Buzzer would keep beeping for warning. You can turn it off by
pressing the red button (Power Fail Buzzer Reset Button), which locates at the right side of
the rear panel.
2.2 Installing Hard Drives to HDD Trays
The NAS-5400 has four hot-swappable HDD trays, which can be used to install 3.5” IDE hard
drive each. You don’t’ need to turn off the server when replacing a failed hard drive. The hard drive
must be 3.5” ATA66/100/133 IDE compliance. The hot-swappable drive tray connects to the
backplane. The backplane is the printed circuit board behind the bay.
Note:
1. Do not use any other drive tray which is not designed for NAS-5400, or a serious damage
might be caused.
2. For best flexibility, the NAS-5400 is designed to fit most types of hard drive form various
hard disk drive vendors. But each of them might have slightly different mechanical
dimension. We strongly recommend applying hard drives with the same type or with the
same dimension to NAS-5400.
5
To remove and relocate the front panel
In order to install a new hard drive or replace failed one, you must remove the front panel first.
UnlockLock
Figure 1
1. Turn the lock in front panel to Unlock position with the provided key.
2. Pull the panel toward front, then release it.
3. After the HDD installation or replacement is done, push the panel back and lock it securely.
To install a hard drive to a hot-swap drive tray
Figure 2
Figure 3
6
1. Remove the front panel.
2. Remove the empty hot-swap drive tray by unlocking the thumbscrew of the tray, the tray
handle will be in open position. Pull the tray handle toward the front about 10mm(0.39 in.), the
tray is disconnected from the hot-swap backplane. Slide the tray off the drive bay. See figure 2
3. Mount the new HDD drive(s) into the empty slot. Connect the cable of tray backplane into new
HDD. Secure the HDD drive by mounting the screws on each side of the drive tray. See figure
3.
To install a hot-swap drive tray to the hot-swap drive bay
1. Ensure the drive tray handle is open (the thumbscrew is unlock).
2. Align the rails on the hot-swap drive tray with the guide rails in the hot-swap drive bay.
3. Gently push the hot-swap drive tray into the hot-swap drive bay until the tray connects to the
hot-swap backplane.
4. Push the drive tray handle toward to the close position and lock the thumbscrew. See figure 2.
Verify the HDD status
1. When the HDD red LED is continuously on, the drive is failed.
2. When the HDD red/green LED is off, the drive tray is in bad connection.
3. When the system green LED flashed slowing (one flash per two second), the drive is being
rebuilding.
4. When the system green LED is continuously, the drive is ready to use.
5. When the HDD green LED flash rapidly, the drive is accessing by host.
2.3 Setting Up the NAS-5400
After connecting the NAS-5400 to a power cord and the LAN, power it up and follow the
procedures below to set up the server.
1. Choose a computer in the same network as NAS-5400 running Microsoft Windows
98/ME/NT/2000/XP and an IE5.0 (or above) web browser installed.
2. Insert the bundled CD in the CD-ROM drive to initiate the autorun program. Once completed a
menu screen will appear as follows:
7
3. Click on the "NAS-5000 series Assistant" hyperlink to activate the program.
If the above screen is not shown, you can start the installation as follows.
A. Click on Start Menu/ Run.
B. Enter “E:\UTILITY\Assistant\Windows\ NAS5000SeriesAssistant.exe” in the appeared
box, where “E” is the letter of your CD-ROM drive.
C. Click on “OK” button.
4. NAS-5000 series Assistant will automatically search and list all available NAS servers on the
LAN. The Server Status column will show current status of the server.
8
Suppose you want to set up a server called NAS-5400 for the first time. By default the system
obtains the network configuration information through the DHCP server. If a DHCP server
does exist on the LAN, its IP Status will show DHCP, referring that the NAS-5400 has correctly
received IP from DHCP server. Please double click the server name or click the Manage
button, and NAS-5000 series Assistant will automatically activate the browser, connect to the
server’s IP address, and then start the Quick Configuration. Please refer to user’s manual for
more details.
5. If there is no DHCP server on the LAN, or the client that runs NAS-5000 series Assistant does
not belong to the same network as NAS-5400, the IP Status column will show Unknown
instead.
Note: If the NAS-5400 supports more than 1 network interface, the NAS-5000 series
Assistant will show only one of them for system administrator to configure. To configure the
other network interfaces, you must access the Server Configuration page of NAS-5400 to
setup.
Double-click on the server name NAS-5400 to open the network configuration screen. Input
password into System administrator password field; the default value is blank. You can either
select Get Network Configuration through DHCP to automatically configure the network
through the DHCP server, or choose Use Manual Configuration and enter the IP address,
9
domain name, subnet mask, gateway, and DNS server. The setup program will get the
network configuration for your reference. If the information is not enough, click on Suggestion;
the setup program will check available IPs on the LAN and provide a suggested IP address.
6. Click Apply to confirm the network settings. The program will automatically activate the
browser and connect to the server’s IP address, then start the Quick Configuration.
If the NAS-5000 series Assistant cannot locate your NAS-5400 or fails to setup, please verify
followings before trying again.
1. Make sure the power cord is attached and the server is start up successfully.
2. Make sure the server has an active LAN connection. You can verify it by checking the LAN
LED status on the panel of NAS-5400.
3. Make sure the managed computer (which is running NAS-5000 series Assistant) and the
NAS-5400 are physically in the same LAN.
4. Make sure the managed computer has installed and set the TCP/IP protocol, and is running
Microsoft Internet Explorer 5.0 or above.
5. Make sure the selected server name is correct.
6. Make sure the LAN still has valid IP addresses.
10
7. Make sure the manually configured network settings are correct.
2.4 Replace the hot-swap redundant power supply
The NAS-5400 comes with two power supplies; each has a LED indicator. If the power cord is
connected and the A/C switch is at ON position, but the LED is still off, the power supply is failed.
Please follow the procedures below to replace it.
1. Switch-off the AC switch of the failed power supply. Disconnect its power cord.
2. Unlock the thumbscrew of the failed power supply.
3. Pull out the failed power supply by the handle. Replace a new one and lock the thumbscrew.
4. Connect the AC power cord and switch on the power.
2.5 Turn off the NAS Server
There are two ways to turn off the NAS-5400.
1. When the NAS-5400 is running, you can turn it off by pressing the power control button once.
The NAS-5400 will shutdown automatically after around 20 seconds. Do not press the power
button continuously for over 4 seconds, for this action will turn off the power immediately and
may cause the server non-operational or corrupt the drives.
2. You can turn off (shutdown) the NAS-5400 via Toolkits option of its web management interface.
11
Chapter 3
Quick Configuration
The NAS server offers a simple and easy-to-use approach, which called NAS-5000 Series
Manager, for administration. Use this manager to configure the server, system and network
parameters, including Windows, UNIX, and Apple Macintosh network settings, as well as the hard
disk configuration.
When you install the NAS server for the first time, PLANET NAS-5000 series Assistant will
complete the IP configuration of the server, then automatically activate the web browser to
connect to the server. The Quick Configuration page with basic configuration options will appear.
Please follow the instructions to complete all steps.
Note:
1. There are always hints on the right side of the screen during setup procedures. You can
12
obtain some useful information of every screen there.
2. This system only supports Microsoft IE 5.0 browsers or above. Netscape or other
browsers are not supported.
Step 1: Enter the root password
Since this is the first time using this system, the system will prompt for changing the default root
(system administrator) password. Make a note of this password for future access to the NAS
server.
The password is case sensitive, and up to 12 displayable characters can be entered, including
letters, numbers, signs, and space, etc. However, the password of root cannot be empty. After
entering the password, please confirm your choice by re-entering it in the Confirm password field.
Step 2: Basic server configuration
13
System administrator can change the default server name here and further configure the network
settings. Please note that the server name must be unique, meaning that no other server in the
network should have the same name. The name is not case-sensitive and cannot exceed 15
characters. The first character must be a letter; the other characters can be letters, numbers, the
underscore or minus sign.
This system supports up to four domain names and three DNS servers. The length of the domain
name cannot exceed 64 characters. If the existing DHCP server has already created multiple
domain names and DNS server setup while NAS server obtains its network settings from DHCP
server, this page will capture the first item from the DHCP server. The system administrator must
specify other items manually.
Step 3: LAN port 1
14
Next, please setup the IP address of the first network card. This page will show the setup
information previously defined in PLANET NAS-5000 series Assistant, and system administrator
can make additional change here.
If the LAN includes a DHCP server, click “Get network configuration through DHCP”. Otherwise,
choose “Use manual configuration”, and fill out the related settings. Filling out the column with a
red star sign on the right is mandatory, while filling out the column with the orange star is
recommend by the system.
Step 4: Enter the system date and time
15
Use a 24-hour format to enter the system date and time, as well as the correct time zone. The
NAS server will automatically adjust itself if daytime saving time (DST) is applicable to the
selected time zone. There is no need for extra setup.
To activate network time synchronization, please choose “Enable network time synchronization”,
in the “Period” pull down menu, choose the appropriate period, and then fill out the hostname or
IP in the Primary time server field. If a spare time server is available, fill out its hostname or IP in
the Secondary time server field. When the primary time server is failed, the NAS server will try to
synchronize the time with the secondary time server.
Note: Please find below NTP server web address for your reference to set the time server.
http://www.eecis.udel.edu/~mills/ntp/clock1a.html
http://www.eecis.udel.edu/~mills/ntp/clock2a.html
Step 5: Select a language
16
You can perform all the language settings on this page. Please choose a display language for
NAS-5000 Series Manager, event notification emails, and the code page for different kinds of
client.
In Display Language column, when selecting Browser Default Language, NAS-5000 Series
Manager will automatically display the same language as the browser of the client when system
administrator or general user is connected to NAS-5000 Series Manager.
For some languages at least 2 sorting methods are available for the administrator to choose. The
sorting method is used to sort information on NAS-5000 Series Manager, such as shared folders
and user accounts. The sorting method can be chosen from the “Sort by:” pull-down menu.
Encoding for Windows/ Apple will be applied for the three clients, and allow them to access the
server correctly with the defined encoding when Unicode is not available. After selecting the
encoding for Windows/ Apple, please select the appropriate encoding for NFS clients under the
same locale language.
Once Quick Configuration is complete, NAS-5000 Series Manager will use that language. If you
do not know the correct code page of your Windows client, enter the command “chcp” in the
17
command prompt and press Enter to retrieve the correct code page information.
Note:
1. Inconsistent codepage settings between the system and the clients will result in incorrect
display on accessing the data. The system codepage must be the same with that of the
clients.
2. If the administrator set a single-byte language (code page), such as English, for Windows
clients, an error will occur when the client attempts to save double-byte files or folder names
(e.g. Traditional Chinese) on the NAS server, and some files cannot be deleted once saved.
In this case, the system administrator must use the Server ConfigurationàLanguage Setup
to change the code page to double-byte encoding; only then can the file be properly
accessed and deleted.
Step 6: Enter a recipient for notification
NAS server can notify the system administrator of important events via e-mail. Enter a SMTP
server and the primary e-mail address 1. When an important event occurs, the system
18
administrators will be informed via e-mail and can respond immediately, thus ensuring system
safety. You have the option to send a test message after setup to make sure you have entered a
valid configuration.
Due to the excessive amount of junk mail pervading the Internet, many providers do not allow
their SMTP servers to be used by outside users. We therefore strongly recommend using the
SMTP server of your e-mail domain (the address 1, address 2). E.g., if you use root@abc.com,
select the SMTP server belonging to this provider, for example mail.abc.com.
Note: if you enter the host name (e.g. mail.abc.com) of the SMTP server, instead of the IP
address (e.g. 192.168.1.1), please also enter the DNS address to ensure the notification emails
can be sent to administrators.
Step 7: Cache setup
In order to improve data access performance, you can select to turn on "Disk write cache" support
on this page. It is suggested that an UPS is accompanied with the server if this option is turned on
to prevent from data loss when abnormal power failure occurs.
19
Step 8: Completing Quick Configuration
Once you have completed the Quick Configuration, the NAS server should operate properly on
the LAN. Click “Finish” to apply all settings and activate NAS-5000 Series Manager.
20
Chapter 4
Using NAS-5000 Series Manager
After the Quick Configuration is complete, the NAS server will open the web-based NAS-5000
Series Manager program, where the system administrator can further edit the settings of the
server.
Note:
1. NAS-5000 Series Manager does not include a Back option, but lists all of the configurable items
on the left-hand side of the browser window. When you are done with one screen, simply select
the next item you wish to configure from the list on the left.
2. If no entry modification in NAS-5000 Series Manager for 15 minutes, you will automatically be
logged out, and will have to log in again to continue.
4.1 Server Information
You can obtain information about your NAS server here.
General tab
Shows system version and manufacturer information.
21
Configuration tab
Shows the current configurations of the server. You can change these settings under Server
Configuration.
22
Status tab
Shows the current operation status of the server, including network port (s) and hard disk usage. If
an error occurs on the server, such as network card malfunction or hard disk failure, the
information on this page will be immediately updated, and a notification message will be sent via
e-mail to the system administrator.
23
Moreover, when the hard disk is at “Damages in system area” or “With bad sectors” status, you
can check the bad sector details of the hard disk by moving the mouse over the hard disk
graphics on this page. When bad sectors occur on the hard disk, the NAS server provides a
Dynamic Bad Sector Recovery (DBSR) mechanism by reserving a space on each partition of the
hard disk for mapping bad sectors when bad sectors are used and recovering data in the future,
so the file can be protected against access failure.
i. Bad sector mapping: If a HDD bad sector is used when writing data to an existing volume,
the bad sector will be automatically mapped to the reserved space. Any request for the data
in the future will be redirected to the mapped space.
ii. Bad sector recovery: On a RAID1 volume, if a HDD bad sector occurs on an existing data
entry, when reading the data, the system will still generate the correct data by calculating
the RAID1 consistency and map the data to a reserved space. Any request for the data in
the future will be redirected to the mapped space.
Icon description:
The disk is normally operating.
24
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