PLANET IKVM-17080 User Manual

User’s Manual
IKVM-17080 / IKVM-17160
Drawer 8/16 Port Combo-Free IP
KVM Console with 17" LCD
Copyright
Copyright (C) 2012 PLANET Technology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted. No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form by any means by electronic or mechanical. Including photocopying, recording, or information storage and retrieval systems, for any purpose other than the purchaser's personal use, and without the prior express written permission of PLANET Technology.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose. PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred. Information in this User’s Manual is subject to change without notice and does not represent a commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s Manual, at any time without notice. If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments and suggestions.
FCC
This device has been tested and found to comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received. Including interference that may cause undesired operation.
CE
This equipment is in compliance with the requirements of the following regulations: EN 55 022: CLASS A
WEEE regulation
To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WE
EE separately.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, these designations are claimed as trademarks or registered trademarks by their respective companies.
Revision
User’s Manual for Drawer 8/16 Port Combo-Free IP KVM Console with 17" LCD Display Model: IKVM-17080/17160 Rev: 1.0 (March, 2012) Part No. EM-iKVM-17080/17160_v1.0

0BSafety Instructions

1. Please disconnect this equipment from AC outlet before cleaning. Don’t use liquid or
sprayed detergent for cleaning. Use moisture sheet or clothe for cleaning.
2. For pluggable equipment, the socked-outlet shall be installed near the equipment and
shall be easily accessible.
3. Please keep this equipment from humidity.
4. Lay this equipment on a reliable surface when install. A drop or fall could cause injury.
5. Do not leave this equipment in an environment unconditioned, storage temperature
above 60
o
C, it may damage the equipment.
6. The opening on the enclosure is for air convection hence the equipment from overheating.
DO NOT COVER THE OPENING.
7. Make sure the voltage of the power source connect the equipment to the power outlet.
8. Please keep the power cord such a way that people can not step on it. Do not place
anything over power cord. The power cord must rate for the voltage and current marked
on the product’s electrical ratings label. The voltage and current rating of the cord should
be greater than the voltage and the current rating marked on the product.
9. All cautions and warning on the equipment should be noted.
10. If the equipment is not in use for long time, disconnect the equipment from mains to avoid
being damaged by transient over-voltage.
11. Never pour any liquid into ventilation openings; this could cause fire or electrical shock.
12. Never open the equipment. For safety reason, qualified service personnel should only
open the equipment.
13. If one of the following situations arises, get the equipment checked by service personnel.
The Power Cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment has not worked well or you can not get it work according to
User’s Manual.
The equipment has dropped and damaged.
If the equipment has obvious signs or breakage
I

1BIndex of Contents

USafety InstructionsU ......................................................................................................................................I
UIndex of ContentsU ........................................................................................................................................I
U1.U UGeneral InformationU .......................................................................................................................... 1
U1.1 Packing ListU ............................................................................................................................... 1
U1.2 Product FeatureU ........................................................................................................................ 1
U1.3 Product SpecificationU................................................................................................................ 2
U2. InstallationU ......................................................................................................................................... 4
U2.1 Before InstallationU........................................................................................................................4
U2.2 Hardware Kits ContentsU.............................................................................................................. 5
U2.3 LCD ComponentsU.........................................................................................................................7
U2.4 Connecting the ConsoleU ............................................................................................................... 8
U2.5 Web ManagementU ........................................................................................................................ 9
U3. OSD OperationU ............................................................................................................................... 10
U3.1 Panel Controls and LCD OSD FunctionU .................................................................................. 10
U3.2 KVM OSD FunctionU .................................................................................................................. 12
U3.2.1 Manual KeyU .....................................................................................................................12
U3.2.2 Hot Key and Mouse ClickingU .........................................................................................12
U3.2.3 OSD (On Screen Display)U ...............................................................................................12
U4. Remote UsageU ...................................................................................................................................19
U4.1 PrerequisiteU................................................................................................................................. 19
U4.2 Login and LogoutU....................................................................................................................... 20
U4.2.1 LoginU ................................................................................................................................20
U4.2.2 LogoutU ..............................................................................................................................22
U4.3 The Remote ConsoleU ..................................................................................................................22
U4.3.1 Remote Console Control BarU .........................................................................................22
U4.3.2 Remote Console Status LineU...........................................................................................27
U5. Menu OptionsU .................................................................................................................................... 28
U5.1 Remote ControlU .......................................................................................................................... 28
U5.1.1 KVM ConsoleU ..................................................................................................................28
U5.1.2 Telnet/SSHConsoleU..........................................................................................................28
U5.1.3 Remote WakeupU .............................................................................................................. 29
U5.2U UVirtual MediaU ............................................................................................................................. 32
U5.2.1 Drive RedirectionU ............................................................................................................32
U5.2.2 Virtual DriveU....................................................................................................................33
U5.2.3 CD/DVD ImageU ...............................................................................................................34
I
U5.3 User ManagementU ...................................................................................................................... 36
U5.3.1 Change PasswordU ............................................................................................................36
U5.3.2 UsersU .................................................................................................................................36
U5.4 KVM SettingsU ............................................................................................................................. 37
U5.4.1 User ConsoleU ....................................................................................................................37
U5.4.2 Keyboard/MouseU .............................................................................................................40
U5.4.3 VideoU ................................................................................................................................41
U5.5 Device SettingsU............................................................................................................................ 42
U5.5.1 NetworkU............................................................................................................................42
U5.5.2 Dynamic DNSU ..................................................................................................................44
U5.5.3 SecurityU ............................................................................................................................46
U5.5.4 CertificateU ........................................................................................................................48
U5.5.5 Serial PortU ........................................................................................................................49
U5.5.6 Date / TimeU.......................................................................................................................49
U5.5.7 Event LogU.........................................................................................................................50
U5.5.8 AuthenticationU .................................................................................................................51
U5.5.9 USBU...................................................................................................................................52
U5.5.10 Config FileU......................................................................................................................52
U5.6 MaintenanceU ...............................................................................................................................52
U5.6.1 Device InformationU .........................................................................................................52
U5.6.2 Even logU............................................................................................................................53
U5.6.3 Unit ResetU.........................................................................................................................54
UAppendix A Cable Connectors SpecificationsU ....................................................................................... 55
UAppendix B Troubleshooting & Frequently Asked QuestionsU............................................................. 56
II

1. 2BGeneral Information

The PLANET IKVM-17080 / IKVM-17160 is the drawer KVM with single-rail console design offering industrial level input solution, which optimizes your space utilization by controlling your systems in just 1U space on the rack. The separate rail design helps users to use the 8/16-Port combo-free KVM easily. Users do not have to prop the heavy console during the installation but just lock the rails into the rack and then pull the KVM console into the rails.
The IKVM-17080 / IKVM-17160 captures, digitizes and compresses video signal, then transmits it with keyboard and mouse signals through IP network. Multiple remote sites can monitor the same PC server simultaneously. With HTTPS/SSL authentication and data encryption, the IKVM-17080 / IKVM-17160 provides a non-intrusive solution for remote access and control. The remote access and control software operates on its embedded processors only, but not on mission critical servers, so that there would be no interference with server operation or decrease on the network performance.
The combo-free KVM Switch modules are loaded with rich features, such as one local console port, Daisy chain capability, On Screen Display (OSD) menu, Password security, Searching PC server name, Hot key control, Push button and Auto-Scan control, complete keyboard and mouse emulation for simultaneously PC boot-up processes.

5B1.1 Packing List

The complete package consists of:
One 1.8 m KVM cable. (HDB-15 / VGA + PS/2 x 2)
One 1.8m power cord
One user’s manual CD
One quick installation guide
Two Rack mount bracket kit
One Rack Mount Screw pack
Check to make sure that the unit was not damaged in shipping. If you encounter a problem,
contact your dealer.
Please read this manual thoroughly, and follow the installation and operation procedures
carefully to prevent any damage to the product, and / or any of the devices that connect to it.
1

6B1.2 Product Feature

z Remote mass storage control
z 19” rack mount 1U size design, easy to install
z Cascade controls up to 64 computers from single consol
z No Software Required easy PC selection via On Screen Display (OSD) menu, Push
Buttons, Hot Keys
z Supports Combo KVM module to connect servers / KVM via USB & PS/2 connection
z Fully supports Logitech / Microsoft / IBM PS/2 mouse / trackball and compatible PS/2
mouse / trackball
z High Video Quality :resolution up to 1920 x 1440 (local side) or 1600 x 1200 (remote
side)
z Supports SSL protocol for any encrypted network traffic between itself and a connected
client
z Heavy-Duty Electroplate Steel
z Supports hot plug; not necessary to turn off the original system regardless of a newly
installed PC or KVM
z Supports password protection and PC server name search
1

7B1.3 Product Specification

Model IKVM-17080 IKVM-17160
Hardware Interface
PC Port 8 16
 
PC Port Connector (All Female Type)
Keyboard Mouse
3-in1 HDDB 15 pin Female
Monitor
Console Connection
Keyboard Mini DIN 6 pin Female Mouse Mini DIN 6 pin Female Monitor HDDB 15 pin Female Mouse USB USB (TYPE A) Keyboard USB
USB (TYPE A)
(Female) Keyboard Mouse 105 key keyboard with touch pad Touch pad 1000 points/ inch (40 points/mm)-graphics tablet mode
Control Feature
Max. PC Connections 64 (by cascade 8 KVM-810) 256(by cascade 16 KVM-1610)
Port Selection Keys 8 16
PC Selection On Screen Display Menu / Hot Key / Button
KVM Video Resolution Up to 1920X1440 60Hz
Hardware Specification & Environment
Display Size 17 inches
Panel Type 4CCFL LCD Panel
LCD Resolution Capabilities
Maximum Resolution up to 1280 x 1024 (SXGA)
Pixel Pitch Supports 0.264(H) x 0.264(V) / 0.294(H) x 0.294(V)
Backlight lifetime 50,000 hrs
Operating System Windows 98SE/ ME/ 2000/ XP/ 2003/ Vista/ 7 Server, Linux,
Mac OS9/ OSX and Sun Microsystems
Chassis Construction Heavy duty steel materials
2
Rail slide Dimension 45 cm (extended length 22cm)
Dimension (W x D x H) 440 x 450 x 44 mm
Weight 10.5 Kg
 
Environmental Specification
Operate: 5 ~ 40 Degree C (41 ~ 104 Degree F)
Storage: -20 ~ 60 Degree C ( -4 ~ 140 Degree F)
Relative humanity: 0 ~ 80% (non-condensing)
Power Requirement Universal 100~240V AC input
Certification FCC, CE
3

2. Installation

8B2.1 Before Installation

1. Please check all peripherals according the list before installation. To make sure of
the whole unit was not damaged and lost during shipping process. If you
encountered any problem, please contact your dealer.
2. Before installation, make sure all peripherals and computer have been turned off.
3. The standard brackets are for 500 ~ 800 mm (distance means front bracket to rear
bracket) cabinet, contact your dealer if you need longer rear brackets.
4. If your cabinet depth is above 800 to 1000 mm, please contact your dealer for the
 
stretch rails and replace it for your demand.
5. Reliable accessories of rack-mounted equipment should be maintained. Particular
attention should be given to supply connections other than direct connections to the
branch circuit.
6. The KVM and console are a little bit heavy, please prevent these devices from falling
down during the installation. That may make some people hurt and the console
damage.
9B
4

2.2 Hardware Kits Contents

1. Adjust rail with pull or push to fit your cabinet
2. Install front and rear bracket on cabinet.
 
3. Repeat step 1~2 for the other side.
4. Pull the console until rails automatically are locked. When users hardly push the
console and it can be unlocked by the power is over 4kg.
5. Pull and turn the lock knobs (left and right at the same time) then users can
open console to operate.
5
6. Put the KVM module into the console form the back. There are two ways to install the
KVM module in suitable position, users can fix KVM module with the KVM
accessories (Both sides) or the extra Rack- mounted Screws (Bothsides).
KVM accessories (L& R) X2
 
7. Finish installation as below.
Extra rack- mounted Screws X8
6

10B2.3 LCD Components

3
11
 
1
2
4
9
6 7
8
No. Component Function Description
Handle Holder Pull to Slide the LCD console in or out
1
LCD Display Panel Display
2
LCD Panel OSD Buttons Controls Display Required Quality
3
LED Indicators Switching Operation for KVM Module ( Optional )
4
Slide Rail Single Slide Rail
5
USB Ports x 2 (K/B, Mouse) Plug-in external K/B and Mouse.
6
Power LED Indicates Power Status
7
Power Switch Turn on / Turn off
8
Touch Pad Mouse Operation
9
Keyboard Module Keyboard Operation
10
LCD Lock Screws Fix or Release LCD panel
11
8/ 16 ports KVM Modular KVM for 8/ 16 ports
12
12
10
5
7

11B2.4 Connecting the Console

To connect an LCD console to a computer, perform the following steps
8 Port of KVM
16 Port of KVM
1. Turn off your computer. You should always turn off your computer before connecting or
 
disconnecting a device.
2. Connect the video (VGA) connector of the KVM cable to the video card connector on the
rear panel of your computer.
3. Identify and connect the PS/2 mouse and PS/2 keyboard connector to the correct PS/2
ports on the rear panel of your computer. Or you can use USB interface to connect your
computer (Use PS/2-USB switch to select your interface). The switch has to be on PS/2
side when you use PS/2 interface connector.)
Please don't plug PS/2 and USB cables at the same time
8

12B2.5 Web Management

If you have installed the IP-KVM on a network that enables DHCP, you can use the PSetup to find out the IP-KVM’s IP.
1. Run "psetup_1.1.0.exe" from the CD
 
2. Please click on Refresh button to find your IKVM-17080/17160 in the network. You can find the MAC address labeled on the bottom side of the IP-KVM module. MAC address is detected as connection from computer and IP-KVM is valid through USB or network.
3. [DHCP server available in the Network] Lanuch Web Browser and key in the IP address of the IKVM-17080/17160. Please configure your PC to the same IP subnet as well.
4. [DHCP server not available in the Network] Lanuch Web Browser and key in the default IP address of the IKVM-17080/17160. If there is no DHCP server in the network, your IKVM-17080/17160 will use IP address 192.168.0.20 as its default. Please configure your PC to the same IP subnet as well.
5. As soon as the Web browser start up, IKVM-17080/17160 will prompt for User name and Password. Please key in "super" and "pass".
6. You may now start to configure your IKVM-17080/17160 such as Remote Control, Network Configuration, and so on.
9

3. OSD Operation

A

13B3.1 Panel Controls and LCD OSD Function

Controls Description
 
Soft power on/off button. Adjacent LED is lit when
on.
To access the main menu. This button also acts as
Menu
the “Enter” button.
Auto-synchronize and scale down display to any
Auto
valid factory preset timings.
UP Press to scroll the function you want to adjust.
DOWN Press to scroll the function you want to adjust.
Table 3.1 Panel Controls
Figure 3-1. OSD Control Bar
Controls Description
Automatically size, cent d fine tunes Video ers direction an
AUTO
signal to eliminate “noise” and direction
BRIGHTNESS reen image Adjusts back ground black level of the sc
CONTRAST Adjusts for ground white level of the screen image
SHARPNESS Adjusts the clarity and focus of the screen image
H.POSITION Moves the screen image left or right
V.POSITION Moves the screen up or down
djusts image distortion appearing as vertical bars or “noise”
CLOCK
on the screen
distortion appearing as horizontal “noise” on Adjusts image
PHASE
the screen
COLOR
Adjusts color temperatures for users
METER
Allows you to choose from among five languages as
LANGUAGE
English, French , German , Italia , Simplified Chinese,
10
Espanola, and Nederland
SPEAKER Volume control
 
OSD
V.P N
OSITIO
OSD
H.P N
OSITIO
Adjust operation
Adjust operation of right/left on the screen
of up/down on the screen
O OSD “time of staying” on the screen SD OFF TIME
RECALL Returns all controls back to factory sorting
SOURCE Analog/Digital signal choice
EXIT/SAVE Exit OSD control
11

14B3.2 KVM OSD Function

24B3.2.1 Manual Key

It is the simplest switching method. You just need to press the Port Selection Switch on
the front panel of the KVM. The Selection LED (Red) is on, indicating that you are
switching to the corresponding port.
1. The Port Selection Switch functions only when connected to a PC.
2. If the Offline Skip of the OSD System Setting is Auto, then you can not
make any switch when pressing an offline Port Selection switch.
3. For Auto Scan Mode, none of the Port Selection Switches functions

25B3.2.2 Hot Key and Mouse Clicking

Hot key and mouse clicking are applicable for switching a small section. You can select
 
the SVS (Smart View Setting) from the OSD of the PC first (for a quick switch of PC) and
use the keyboard (press the Ctrl key twice) or the mouse (press and hold the middle
button while pressing the left or right button) to switch to the previous or next set of PC.
The mouse must have at least 3 keys. As far as you select a PC with the SVS,
you can use this method for the switch
.

26B3.2.3 OSD (On Screen Display)

Press the NumLock on the keyboard twice or simultaneously press the Push Buttons 1
and 2 of the Port Selection Switch on the KVM panel to start the OSD. Use the key Up,
Down and Enter keys on the keyboard to switch or directly move the mouse to the target
PC, and then double click the left button.
Additionally, you also can use the numeric keys to enter the direct switch. For example,
if you want to switch a PC to the Slave KVM port 04 under the Master KVM port 03, then
you can start the OSD and then directly enter 0304. If you are using a standalone
machine, then just enter the first two digits.
More OSD related information is given in the following OSD sections.
Start
Press the NumLock twice or the Port Selection Switches 1 and 2 on the panel to enter the
OSD.
12
If you have modified the Hot Key for starting the OSD and are unable to
enter the OSD by pressing NumLock, then you can start the OSD by
using Port Selection Switch first, and then press F9 to enter into
the System Setting to modify the options of the OSD Entry Hot Key.
If you have modified the Hot Key for starting the OSD and are unable to enter the OSD
by pressing NumLock, then you can start the OSD by using the Port Selection Switch first,
and then press F9 to enter into the System Setting to modify the options of the OSD Entry
Hot Key.
Operation
You can operate the options by keyboard or mouse. For the keyboard operation,
besides the common Up and Down keys, there are special function keys such as Enter,
 
Space Bar, Function Key (F1, F4…) under the OSD remark field. For the mouse
operation, the left key refers to Enter and the right key refers to Exit. For example, move
the mouse point to your desired PC, and click the left key. The selection bar will move to
that position and then click the left key again for the execution.
You must use the keyboard to complete the two functions: Name Edit and
Password.
Switch Menu
Master List
1
2
3
03-04:Mail Ser 4
LIST: MASTER
PWR C# KVM NAME SVS
01 Admin
02 Θ
03 04 Mail Group Ο
04 Θ
05 Peter
06 08 Web Group Ο
07 16 Data Group Ο
08 Θ
) *↑↓: Move Space: Edit Esc: Exit F1: Smart View Enter: Switching
4
F4: Auto Scan F9: System Setting F5: Clear Name List
Press Enter
13
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