Please complete the following information for future
reference:
Model Number: 3200
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
General information2
Loading documents and paper11
General setup18
Security features24
1
General information1
Using the
documentation1
Thank you for buying a Pitney Bowes
machine! Reading the documentation will
help you make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
BoldBold style indentifies keys on
the machine control panel or
computer screen.
ItalicsItalicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
Warning icons tell you what to do to
avoid the risk of injury.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Caution icons tell you about
procedures you must follow to
prevent damaging the machine.
Incorrect setup icons alert you to
devices and operations that are not
compatible with the machine.
Note icons give useful tips.
2
General information
Accessing the
complete User’s Guide 1
The printed User’s Guide does not contain all
the information about your machine. The
advanced features of the Printer, Network,
Scanner, and PC Fax are explained in the
complete User’s Guide that you can find on
the CD-ROM.
Viewing documentation1
Viewing documentation (Windows®) 1
To view the documentation, from the Start
menu, point to Pitney Bowes,
Multi-Function Suite from the program
group, and then click User’s Guide.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a Turn on your PC.
Insert the Pitney Bowes CD-ROM
labeled Windows
drive.
b If the language selection screen
appears, click your language.
®
into your CD-ROM
c If the model name screen appears, click
your model name.The CD-ROM main
menu will appear.
If this window does not appear, use
Windows
setup.exe program from the root
directory of the Pitney Bowes CD-ROM.
®
Explorer to find and run the
d Click Documentation.
e Click the documentation you want to
read:
Setup Guide: Setup and software
installation instructions.
User's Guide(3 manuals): User’s
Guide for stand-alone operations,
Network User’s Guide, and Software
User’s Guide.
PaperPort User's Guide: Document
management software.
1
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
3
Chapter 1
Software User's Guide:1
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver
(For Windows
Using ControlCenter2 in Chapter 3
Network Scanning (For models with built-
in network support) in Chapter 4
®
XP only) in Chapter 2
PaperPort® User's Guide:1
Instructions for scanning directly from
ScanSoft
®
PaperPort
®
How to find Internet FAX instructions 1
You can find the instructions in the Network
User’s Guide on the CD-ROM.
Viewing Documentation (Macintosh®) 1
a Turn on your Macintosh
Insert the Pitney Bowes CD-ROM
labeled Macintosh
drive.
b The following window will appear.
®
.
®
into your CD-ROM
c Double-click the Documentation icon.
d If the language selection screen
appears, double-click your language.
e Double-click the documentation you
want to read:
Setup Guide: Setup and Software
installation instructions.
User's Guides(3 manuals): User’s
Guide for stand-alone operations,
Network User’s Guide, and Software
User’s Guide.
How to find Scanning instructions1
There are several ways you can scan
documents. You can find the instructions as
follows:
4
Software User's Guide:1
General information
Scanning from a Macintosh® in Chapter 8
(For Mac OS
®
9.1-9.2/Mac OS® X 10.2.4
or greater)
Using ControlCenter2 in Chapter 9
(For Mac OS
®
X 10.2.4 or greater) on
page 148
Network Scanning in Chapter 10
(For Mac OS
®
X 10.2.4 or greater)
Presto!® PageManager® User's Guide:1
Instructions for scanning directly from
Presto!
®
PageManager
®
How to find Internet FAX instructions 1
You can find the instructions in the Network
User’s Guide on the CD-ROM.
1
5
Chapter 1
Control panel overview1
123
91011
1 One-Touch keys
These 20 keys give you instant access to 40
previously stored numbers.
Shift
Lets you access One-Touch numbers 21 to 40
when held down.
2 Status LED
The LED will flash and change color depending
on the machine status.
3LCD
Displays messages to help you use your
machine.
4 Menu keys:
Menu
Accesses the main menu.
Clear/Back
Deletes entered data or lets you exit the
menu.
OK
Selects a setting.
d or c
Scrolls backwards or forwards through menu
selections. Changes the volume when in fax
or standby mode.
a or b
Scrolls through the menus and options.
5Dialpad
Used to enter telephone and fax numbers or to
enter text.
The # key temporarily switches the dialing
mode from Pulse to Tone during a telephone
call.
6Stop/Exit
Stops an operation or exits from a menu.
7Start
Starts sending a fax, copying or scanning.
6
General information
34 5
987
8 Copy keys
Duplex
You can choose Duplex to copy on both
sides of the paper.
Contrast/Quality
Lets you change the quality or contrast for
the next copy.
Enlarge/Reduce
Reduces or enlarges copies.
Tray Select
Lets you change which tray will be used for
the next copy.
Sort
Sorts multiple copies using the ADF.
N in 1
You can choose N in 1 to copy 2 or 4 pages
onto one page.
9 Mode keys
Fax
Puts the machine in Fax mode.
Scan
Puts the machine in Scan mode.
(For details about scanning, see the Software
User’s Guide on the CD-ROM
Copy
Puts the machine in Copy mode.
.)
1
6
7
Chapter 1
10 Fax and telephone keys
Hook
Press before dialing if you want to make sure
a fax machine answers, and then press
Start. Also, press this key after you pick up
the handset of an external telephone during
the F/T ring (fast double-rings).
Resolution
Sets the resolution when sending a fax.
Search/Speed Dial
Lets you look up numbers stored in the
dialing memory and LDAP server.
You can search the stored number by
alphabetically.
It also lets you look up the stored number in
Speed-Dial numbers by pressing Shift and
Search/Speed Dial simultaneously and then
the three-digit number.
Redial/Pause
Redials the last number called. It also inserts
a pause when programming quick dial
numbers.
11 Print keys
Secure
When using Secure Function Lock, you can
switch restricted users by holding down Shift
as you press Secure. (see Secure Function
Lock on page 25
You can print data saved in memory when
you enter your four-digit password.
(For details about using the Secure key, see
the Software User’s Guide on the CD-ROM
Job Cancel
Cancels a programmed fax job or print job
and clears the machine’s memory.
.)
.)
8
General information
Status LED indications1
The Status LED (light emitting diode) will flash and change color depending on the machine’s
status.
The LED indications shown in the table below are used in the illustrations in this chapter.
LEDLED Status
Green
Green
Yellow
Yellow
Red
Red
LED is off.
LED is on.
LED is blinking.
1
LEDMachine StatusDescription
Sleep ModeThe power switch is off or the machine is in Sleep mode.
Warming UpThe machine is warming up for printing.
Green
ReadyThe machine is ready to print.
Green
Receiving DataThe machine is either receiving data from the computer,
processing data in memory, or printing data.
Yellow
Data Remaining in
Print data remains in the machine memory.
Memory
Yellow
9
Chapter 1
Service errorFollow the steps below.
1. Turn off the power switch.
Red
2. Wait a few seconds, and then turn it back on and try to print
again.
If you cannot clear the error and you see the same service call
indication after turning the machine back on, please call
Service/Support phone number:
In USA: 1-800-243-5556
In Canada: 1-800-672-6937
Cover openThe front cover or fuser cover is open. Close the cover.
Toner Life EndReplace the toner cartridge with a new one.
Red
Paper errorPut paper in the tray or clear the paper jam. Check the LCD
message.
Scan lockCheck that the scanner lock lever is released.
OthersCheck the LCD message.
Out of memoryMemory is full.
Note
When the power switch is off or the machine is in Sleep mode, the LED is off.
10
2
Loading documents and paper2
Loading documents2
All fax, scan and copy operations can be
performed from the ADF or the scanner
glass.
Using the ADF2
You can use the ADF (automatic document
feeder) to fax, scan or copy sheets of paper.
The ADF feeds each sheet one at a time.
When loading the ADF, make sure that
documents written with ink are completely
dry.
Single-sided Document
Documents must be from 5.8 to 8.5 inches
(148.0 to 215.9 mm) wide and from 5.8 to
14 inches (148.0 to 355.6 mm) long, and of a
standard weight [20 lb (80 g/m
2-sided Document
When you load a 2-sided document, the
document must be from 5.8 to 8.5 inches
(148.0 to 215.9 mm) wide and from 5.8 to
11.7 inches (148.0 to 297.0 mm) long.
2
)].
a Unfold the ADF document output
support flap (1).
1
b Fan the pages well.
c Place your documents face up, top edge
first in the ADF until you feel them touch
the feed roller.
d Adjust the paper guides to fit the width of
your documents.
2
For information on the capacity of the ADF
see Specifications on page 150.
To avoid damaging your machine while
using the ADF, do not pull on the document
while it is feeding.
To scan non-standard documents see
Using the scanner glass on page 12.
CAUTION
11
Chapter 2
Using the scanner glass2
You can use the scanner glass to fax, scan,
or copy the pages of a book or single sheets
of paper. Documents can be up to 8.5 inches
wide and up to 14 inches long (215.9 mm
wide to 355.6 mm long).
To use the scanner glass, the ADF must be
empty.
a Lift the document cover.
Acceptable paper and
other media2
Print quality may vary according to the type of
paper you are using.
You can use the following types of media:
plain paper, transparencies, labels or
envelopes.
For best results, follow the steps below:
Use paper made for plain paper copying.
Use paper that is 20 to 24 lb (75 to
90 g/m
Use labels or transparencies which are
designed for use in laser printers.
When using transparencies remove each
sheet immediately to prevent smudging or
paper jams.
Avoid touching the printed surface of the
paper immediately after printing.
Use long grain paper with a neutral Ph
value, and a moisture content of approx
5%.
2
).
b Using the document guidelines on the
left, center the document face down on
the scanner glass.
c Close the document cover.
If the document is a book or is thick, do not
slam the cover or press on it.
12
CAUTION
Recommended media2
To get the best print quality, we suggest using
the following paper.
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
Avoid touching either side of
transparencies, as this can decrease the
print quality.
Only use transparencies recommended
for laser printing.
Only use sharply creased envelopes.
Loading documents and paper
2
Improper Setup
Do not use any of the following paper, as
they will cause paper feed problems:
damaged, coated, curled, wrinkled, highly
textured, irregularly shaped, or paper that
has previously been printed on by a printer.
1 0.08 in. (4 mm) or longer
13
Chapter 2
Paper capacity of the paper tray2
Paper sizePaper typesNo. of sheets
Paper Tray
(Tray #1)
Multi-purpose tray
(MP tray)
Paper Tray
(Tray #2)
1
Folio size is 8 in. × 13 in.
A4, Letter, Legal,
Executive, A5, A6, B5,
B6 and Folio
1
Width: 2.75 to 8.5 in.
(69.9 to 215.9 mm)
Length: 4.57 to 16.0 in.
(116.0 to 406.4 mm)
A4, Letter, Legal,
Executive, A5, B5, B6
and Folio
1
Plain paper, Recycled
paper and Bond paper
up to 250
[20 lb (80 g/m
Transparency up to 10
Plain paper, Recycled
paper, Bond paper,
up to 50
[20 lb (80 g/m
Envelope and Labels
Transparency up to 10
Plain paper, Recycled
paper and Bond paper
up to 250
[20 lb (80 g/m
2
)]
2
)]
2
)]
14
Loading documents and paper
Loading paper and
other media2
When printing on plain paper 16 to 28 lb (60
to 105 g/m
paper tray.
For printing on other types of media use the
MP tray (Multi-purpose tray).
Loading paper2
a Unfold the output paper tray support
b Pull the paper tray completely out of the
2
) or laser transparencies use the
flap.
machine.
d Fan the stack of paper well to avoid
paper feeding problems.
e Insert the paper into the paper tray with
the top edge of the paper first and the
print side down.
Make sure that the paper is flat in the
tray and below the maximum paper
mark (1).
(1)
2
c While pressing the blue paper-guide
release lever (1), slide the paper guides
to fit the paper size. Make sure that the
guides are firmly in the slots.
For legal size paper, press the lever (2)
located at the back of the tray and pull
out the back of the paper tray. Move the
tray lock button (3) to the lock position.
(1)
(2)
(3)
(1)
f Push the paper tray firmly back into the
machine.
15
Chapter 2
Loading envelopes and other
media2
Use the MP tray when printing envelopes,
labels, and thick paper.
a Open the MP tray and lower it gently.
b Pull out the MP tray support.
Loading Envelopes2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
Do not use the following types of
envelopes, as they will cause paper feed
problems:
Glue 2
CAUTION
• That are of a baggy construction.
• That are embossed (have raised writing
on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Rounded
flap
2
Double
flap
2
Triangular
flap
2
c Insert the media into the MP tray with
the top edge first and the printing side
face up.
16
Loading documents and paper
Printable Area2
Printable Area for copies2
The printable area of your machine begins at
approximately 0.12 in. (3 mm) from the top
and bottom and 0.09 in. (2.3 mm) from both
sides of the paper.
2
1
1 0.12 in. (3 mm)
2 0.09 in. (2.3 mm)
Note
This printable area shown above is for a
single copy or a 1 in 1 copy using Letter
size paper. The printable area changes
with the paper size.
2
1
Printable Area when printing from a
computer2
When using the default driver the printable
area is smaller than the paper size, as shown
below.
Portrait
2
1
1 0.16 in. (4.23 mm)
2 0.25 in. (6.35 mm)
Landscape
2
1
2
1
2
2
1
1 0.16 in. (4.23 mm)
2 0.2 in. (5.08 mm)
Note
The printable area shown above is for
Letter size paper. The printable area
changes with the paper size.
17
3
General setup3
Mode timer3
The machine has three mode keys on the
control panel: Fax, Scan, and Copy.
You can set how much time the machine
takes after the last Copy or Scan operation to
return to Fax mode. If you select Off, the
machine will stay in the mode you used last.
Also, this setting sets the time the machine
will change from individual user to public user
when using Secure Function Lock. See
Switching Users on page 28.
a Press Menu, 2, 1
21.Mode Timer
a2 Min
5 Min
bOff
Select ab & OK
Paper settings3
Paper Type3
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
a Choose one of the options below:
To set the paper type for the
MP Tray press Menu, 2, 2, 1.
To set the paper type for Tray#1
press Menu, 2, 2, 2.
To set the paper type for Tray#2
press Menu, 2, 2, 3 if you installed
the optional tray.
22.Paper Type
1.MP Tray
aPlain
bThickSelect ab & OK
b Press a or b to select Thin, Plain,
Thick, Thicker, Transparency or
Recycled Paper. Press OK.
b Press a or b to select 0 Sec,
30 Secs, 1 Min, 2 Mins, 5 Mins or
Off. Press OK.
c Press Stop/Exit.
18
c Press Stop/Exit.
Note
• Transparency is not available for the
optional Tray #2.
• You can choose Transparency only if
A4, Letter, Legal or Folio size was
chosen as the paper size.
General setup
Paper Size3
You can use nine sizes of paper for printing
copies: A4, Letter, Legal, Executive, A5, A6,
B5, B6 and Folio, and four sizes for printing
faxes: A4, Letter, Legal or Folio (8"×13").
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
a Choose one of the options below:
To set the paper size for the MP Tray
press Menu, 2, 3, 1.
To set the paper size for Tray#1
press Menu, 2, 3, 2.
To set the paper size for Tray#2
press Menu, 2, 3, 3 if you installed
the optional tray.
23.Paper Size
1.MP Tray
aLetter
bLegalSelect ab & OK
Tray use in Copy mode3
You can change the priority tray that the
machine will use for printing copies.
When you select Tray#1 Only, MP Only or
Tray#2 Only
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
To change the tray setting follow the
instructions below:
a Press Menu, 2, 7, 1.
27.Tray Use
aMP>T1
bT1>MPSelect ab & OK
b Press a or b to select Tray#1 Only,
Tray#2 Only
or T1>T2
1
1
, the machine loads the
1.Copy
1
1
Tray#2 Only or T2 appears only if the
optional tray is installed.
, MP Only, MP>T1>T2 1
>MP. Press OK.
3
b Press a or b to select A4, Letter,
Legal, Executive, A5, A6, B5, B6,
Folio or Any.
Press OK.
c Press Stop/Exit.
Note
• Any (size) appears only when you select
the MP tray (Menu, 2, 3, 1).
• If you select Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
• A6 size is not available for the optional
Tray #2.
c Press Stop/Exit.
Note
• When loading the documents from the
ADF and MP>T1>T2 or T1>T2>MP is
selected, the machine looks for the tray
with the most suitable paper and pulls
paper from that tray. If no tray has suitable
paper, the machine pulls paper from the
higher priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
19
Chapter 3
Tray use in Fax mode3
You can change the default tray that the
machine will use for printing received faxes.
Selecting T1>T2
take paper from Tray #1 first before the MP
tray. MP>T1>T2
tray first.
Note
• You can use four sizes of paper for
printing faxes: A4, Letter, Legal or Folio.
When a suitable size is not in any of the
trays received faxes will be stored in the
machine
Check Paper Size will appear on the
LCD. For details, see Check Paper Size
on page 112.
• If the tray is out of paper and received
faxes are in the machine
No Paper will appear on the LCD. Insert
paper in the empty tray.
a Press Menu, 2, 7, 2.
27.Tray Use
2.Fax
aMP>T1
bT1>MP
Select ab & OK
b Press a or b to select Tray#1 Only,
Tray#2 Only, MP Only, MP>T1>T2
or T1>T2
1
Tray#2Only or T2 appears only if the
optional tray is installed.
1
>MP will let your machine
1
will take paper from the MP
’s memory and
’s memory,
1
>MP. Press OK.
1
Tray use in Print mode3
You can change the default tray the machine
will use for printing from your computer.
a Press Menu, 2, 7, 3.
27.Tray Use
3.Print
aMP>T1
bT1>MP
Select ab & OK
b
Pr es s a or b to select
Tray#2 Only 1,
or
T1>T2 1>MP
1
Tray#2Only or T2 appears only if the
optional tray is installed.
. PressOK.
Note
• The setting in the printer driver will take
priority over the setting made on the
control panel.
• If the control panel is set to
Tray#1 Only, Tray#2 Only, MP Only
or MP>T1>T2 and you choose ‘Auto
Select’ in the printer driver, the tray use
will be MP>T1>T2.
If the control panel is set to T1>T2>MP and
you choose ‘Auto Select’ in the printer
driver, the tray use will remain T1>T2>MP.
Tray#1 Only
,
MP Only, MP>T1>T2 1
20
General setup
Volume Settings3
Ring volume3
You can select a ring volume level from a
range of settings, from High to Off.
▲
While in Fax mode press or to
adjust the volume level. The LCD shows the
current setting, and each key press will
change the volume to the next. The machine
will keep the new setting until you change it.
You can also change the volume through the
menu, by following the instructions below:
a Press Menu, 2, 4, 1.
24.Volume
1.Ring
aMed
bHighSelect ab & OK
b Press a or b to select Off, Low, Med or
High. Press OK.
c Press Stop/Exit.
▲
Speaker volume3
You can select a range of speaker volume
levels, from High to Off.
To adjust the speaker volume, follow the
instructions below:
a Press (Fax)
b Press Hook.
▲
▲
c Press or .
This setting will stay until you change it
again.
You can also change the volume through the
menu, by following the instructions below:
a Press Menu, 2, 4, 3.
24.Volume
3.Speaker
aMed
bHighSelect ab & OK
b Press a or b to select Off, Low, Med
or High. Press OK.
3
Beeper volume3
When the beeper is on, the machine will beep
when you press a key, make a mistake, or
after you send or receive a fax. You can
select a range of volume levels, from High to
Off.
a Press Menu, 2, 4, 2.
24.Volume
2.Beeper
aMed
bHighSelect ab & OK
b Press a or b to select Off, Low, Med or
High. Press OK.
c Press Stop/Exit.
c Press Stop/Exit.
21
Chapter 3
Automatic daylight
savings time3
You can set the machine to change
automatically for Daylight Savings Time. It
will set itself forward one hour in the Spring,
and back one hour in the Fall.
a Press Menu2, 5.
25.Auto Daylight
aOn
bOffSelect ab & OK
b Press a or b to select On, or Off.
Press OK.
c Press Stop/Exit.
Ecology features3
Toner save3
You can save toner using this feature. When
you set toner save to On, print appears
lighter. The default setting is Off.
a Press Menu, 2, 6, 1.
26.Ecology
1.Toner Save
On
a
bOffSelect ab & OK
b Press a or b to choose On (or Off).
Press OK.
c Press Stop/Exit.
Note
We do not recommend Toner Save for
printing Photo or Gray Scale images.
22
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