TV Connector
User Guide
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Contents
1. Welcome
2. Getting to know your TV Connector
3. Getting started
3.1 Setting up the power supply
3.2 Supported audio connections
3.3 Connecting to an audio device
3.4 Optional: Connecting to an audio device
using the audio socket
3.5 Connecting the TV Connector to the
hearing aids
4. Daily use of the TV Connector
4.1 Adjusting the volume of the audio
4.2 TV Connector and phone calls
4.3 Switching off audio transmission
4.4 Understanding the indicator light (LED)
5. Troubleshooting
5.1 Testing the audio transmission
5.2 Questions and answers
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6. Service and warranty
6.1 Local warranty
6.2 International warranty
6.3 Warranty limitation
7. Compliance information
8. Information and explanation of symbols
9. Important safety information
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Congratulations on choosing the TV Connector. The TV
Connector allows you to connect your hearing aids to
your TV or other entertainment/communication devices.
Please read this user guide carefully to discover how
to benefit from the features of your TV Connector.
If you have any questions, please consult your hearing
care professional or go to www.phonak.com/tvconnector
Phonak – life is on www.phonak.com
1. Welcome
CE mark applied: 2018
2. Getting to know your
TV Connector
The intended use of the TV Connector is to establish
a wireless connection between your hearing aids
and a TV (or any other audio source). It sends audio
signals within a 15 meter (50 ft) radius wirelessly to
the hearing aids.
TV Connector is compatible with all Phonak direct
connectivity wireless hearing aids.
Toslink or Audio cable
USB cable
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2.1 Device description
1 Connect button
2 Indicator light (LED)
3 microUSB power socket
4 Audio socket for optical (Toslink)
or analog (3.5mm jack) cable
5 Power button
6 Volume up and down buttons (calibration)
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1
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3
TV Connector
Hearing aid
Up to 15 meters
(50 ft)
Line-of-sight between your hearing aids and
the TV Connector is not required. However,
environmental interference like walls or furniture
may reduce the operating range.
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2. Insert the smaller end of the USB cable into the free
socket of the TV Connector.
Alternatively the TV Connector can be powered via USB
cable on the TV. Insert the larger end of the USB cable
into the USB socket of the TV.
3.1 Setting up the power supply
1. Plug the power supply unit into the socket outlet of
the mains power.
3. Getting started
The TV Connector will turn ON the first time it is
connected to a power source. If the TV Connector
does not turn ON automatically when the power
supply is connected, press and hold the power button
for longer than 2 seconds to turn ON the device.
Upon the very first time powering the device, the
connection to the hearing aids will be initiated
automatically and the hearing aids will play a
confirmation tone.
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3.2 Supported audio connections
The TV Connector can be connected to any audio source
such as a TV, PC or HiFi system. It supports two different
audio cable inputs: Optical (Toslink) or Analog (3.5 mm
jack). Either of the audio cables can be plugged into the
dedicated audio socket on the TV Connector.
Optical (Toslink)
Digital signal
Fiber optic cable
(optical cable pre-installed)
Analog
3.5 mm jack
(optional)
3.3 Connecting to an audio device
Connect the free end of the optical (TOSLINK)
cable into the optical digital audio output of your TV
(or audio source).
Always connect the chosen audio cable of the TV
Connector to the audio OUTPUT of your TV or
alternative audio device!
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3.5 Connecting the TV Connector to the hearing aids
To connect new hearing aids to the TV Connector follow
the steps:
• Press the Connect button
on the back, and the indicator
light will start blinking blue.
• Make sure the hearing aids are
switched on and within
1 meter (3 ft) of the
TV Connector.
3.4 Optional: Connecting to an audio device using
the audio socket
Replace the supplied optical (Toslink) cable on the TV
Connector with the analog (3.5 mm jack) cable. Insert one
end of the analog cable into the TV Connector and
connect the other end of the analog cable to the audio
out port of your TV (or alternative audio source).
When the TV Connector is plugged into a power
source the very first time upon installation, the
connection to the hearing aids will be initiated
automatically and the hearing aids will play a
confirmation tone.
Some TVs will switch off their loudspeakers when
using the headset socket – the TV will not be audible
for other people.
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