Phonak SKY M70-PR, SKY M90-PR, SKY M50-PR, SKY M30-PR, BTE RIC User Manual
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Phonak Sky M
User Guide
Phonak Sky M-PR
Phonak Sky M-PR Trial
Your hearing aid & charger details
This user guide is valid for:
If no box is checked and you do not know the model
of your hearing aid or charging accessory, please ask
your hearing care professional.
Hearing aids
The hearing aids described in this user guide contain
a built-in and non-removable rechargeable lithiumPhonak Sky M90-PR
Phonak Sky M70-PR
Phonak Sky M50-PR
Phonak Sky M30-PR
Phonak Sky M-PR Trial
Charging accessory
Phonak Charger BTE RIC
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2019
2019
2019
2019
2019
2019
ion battery.
Please also read safety information regarding
handling rechargeable hearing aids (chapter 22).
Hearing aid models
c Sky M-PR (M90/M70/M50/M30)
c Sky M-PR Trial
Charging accessory
c Charger BTE RIC incl. power supply
Earpieces
c Classic earmold
c Universal eartip
c Dome
c SlimTip
Your hearing aids and charger have been developed by
Phonak – the world leader in hearing solutions based in
Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your hearing aids. For
more information about features and benets, simply
contact your hearing care professional.
Phonak - life is on
www.phonak.com
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Contents
Your hearing aid and charger
1. Quick guide
2. Parts of the hearing aid & charger
Using the charger
3. Preparing the charger
4. Charging the hearing aids
Using the hearing aid
5. Left & right hearing aid markings
6. Putting on the hearing aid
7. Removing the hearing aid
8. Multi-function button with indicator light
9. On/O
1 0. Connectivity overview
1 1. Initial pairing
12. Phone calls
13. Flight mode
14. Rebooting your hearing aid
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8
10
12
13
17
18
20
22
25
26
27
29
33
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Further information
15. Operating conditions
16. Care and maintenance
17. Exchanging the earpiece
18. Service and warranty
19. Compliance information
20. Information and description of symbols
21. Troubleshooting
22. Important safety information
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1. Quick guide
Charging your hearing aid
Before using your hearing aid for the rst time, it is
recommended to charge it for 3 hours.
After placing your hearing aid
in the charger, the indicator light
will show the charging state of
the battery until the hearing aid
is fully charged. When fully
charged the indicator light will
be constantly on, i.e. solid
green light.
Left & right hearing aid markings
Blue marking for
left hearing aid.
Red marking for
right hearing aid.
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Multi-function button with indicator light
The button has several functions.
It functions as an on/o switch, a
volume control and/or a program
change depending on the hearing aid
programming. This is indicated in
your individual instructions. If paired
with a Bluetooth® enabled phone,
a short press will accept and a long
press will reject an incoming call.
On/O
Firmly press the lower part of the
button for 3 seconds until the indicator
light turns solid green (On) or solid
red (O).
Enter ight mode
When device is o, press the lower part
of the button for 7 seconds until the
solid orange light appears. Then release
the button.
2. Parts of the hearing aid & charger
The following pictures show the hearing aid model and
Charger
charger accessory described in this user guide. You can
identify your personal models by:
• checking “Your hearing aid & charger details” on
page 3.
• comparing your hearing aid and charger with the
following models.
Hearing aid charging slots
with left/right indicators
Possible
earpieces
Classic
earmold
Sky M-PR / Sky M-PR Trial
Multi-function button with indicator light
Hook
Classic
earmold (detachable)
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Universal
eartip
SlimTip Dome
USB port to external
power supply
Indicator light for power
Charging contacts
3. Preparing the charger
4. Charging the hearing aids
Connecting the power supply
Low power: You will hear two beeps when the battery
is low. You will have approximately 60 minutes before
you have to charge the hearing aids (this can vary,
depending on the hearing aid settings).
c
The hearing aid contains a built-in and non-
removable rechargeable lithium-ion battery.
Before using your hearing aid for the rst time, it is
a
d
b
recommended to charge it for 3 hours.
The hearing aid must be dry before charging, see
chapter 16.
a) Plug the larger end of the charging cable into the
power supply.
b) Plug the smaller end into the USB port on the charger.
c) Plug the power supply into a power outlet.
d) The indicator light is green when the charger
is connected to the power supply.
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4.1 Using the charger
The charging process will automatically stop when
the batteries are fully charged, so the hearing aid can
Please refer to chapter 3 for how to set up the charger.
be safely left in the charger. It can take up to 3 hours
to charge the hearing aid. The charger can be closed
1.
while charging.
Insert the hearing aid into the
charging slots. Make sure the left
and right hearing aid markings
match the left (blue), right (red)
indicators next to the charging
slots. The hearing aids will
automatically be muted when
inserted into the charger.
2.
Charging times
Indicator light Charging state Approx. charging times
0 – 10%
11 – 80%
81 – 99%
100% 3 h
30 min (30%)
60 min (50%)
90 min (80%)
The indicator light will show the
charging state of the battery until
the hearing aid is fully charged.
When fully charged the indicator
light will be solid green.
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5. Left & right hearing aid markings
3.
Remove the hearing aid from the
charger by
1. pulling the hearing aid gently
toward yourself and
2. lifting it out of the charger.
Do not hold the tube to remove the hearing aid from
the charger as this can damage the tube.
When the charger is connected to the power supply,
the hearing aid switches on automatically when removed
from the charger. The indicator light starts blinking.
The solid green light indicates for 3 seconds that the
hearing aid is ready.
If you unplug the charger while the hearing aid is
charging inside, please make sure to turn o the hearing
aid to prevent discharge.
Turn o your hearing aid before inserting it in the
disconnected charger to store it.
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1
2
There is a red or blue marking on the back of the hearing
aid and on the speaker. This will tell you if it is a left or a
right hearing aid.
Blue marking
for left hearing aid.
Red marking
for right hearing aid.
6. Putting on the hearing aid
6.1 Putting on the hearing aid with
classic earmold
1.
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
2.
Place the hearing aid behind
your ear.
3.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.
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6.2 Putting on the hearing aid with dome,
SlimTip or universal eartip
1.
Place the hearing aid behind
your ear.
2.
Insert the earpiece into your
ear canal.
3.
If there is an anchor attached to
the earpiece, tuck it into the bowl of
your ear to secure your hearing aid.
7. Removing the hearing aid
7.1 Removing the hearing aid with
classic earmold
1.
Lift the hearing aid above the
upper part of your ear.
7.2 Removing the hearing aid with dome, SlimTip or
universal eartip
1.
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.
2.
Grasp the earmold with your
ngers and gently remove it.
Please try to avoid gripping the tube to remove the
hearing aid.
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8. Multi-function button with
indicator light
The multi-function button has several functions.
It functions as an on/o switch, a volume
control and/or a program change depending
on the hearing aid programming. This is
indicated in your individual “Hearing aid
instructions”. Please ask your hearing care
professional for a printout.
If the hearing aid is paired with a Bluetooth® enabled
phone, a short press on the upper or the lower part of the
button will accept an incoming call and a long press will
reject an incoming call – refer to chapter 12.
Indicator light
Parents and caregivers of infants and young children can
easily be informed about the hearing aid status with the
indicator light. The indicator light is integrated in the
multi-function button and shows the status of the hearing
aid as long as it is powered on and charged.
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Your hearing care professional can activate/deactivate the
indicator light in dierent ways.
The complete list of the hearing aid status alerts is shown
below. Please ask your hearing care professional to mark
what has been activated accordingly.
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