Phonak SKY M90-M, SKY M70-M, SKY M50-M, SKY M30-M, SKY M-M Trial User Manual
Phonak SkyTM M
User Guide
Phonak Sky M-M
Phonak Sky M-M Trial
Your hearing aid details
This user guide is valid for:
Models
Phonak Sky M90-M
Phonak Sky M70-M
Phonak Sky M50-M
Phonak Sky M30-M
Phonak Sky M-M Trial
CE mark applied
2019
2019
2019
2019
2019
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.
Your hearing aids operate between 2.4 GHz–
2.48 GHz frequency range. When ying please check
if ight operator requires devices to be switched
into ight mode, see chapter 12.
Model
c Sky M-M (M90/M70/M50/M30)
c Sky M-M Trial
Battery size
312
312
Earpiece
c Classic earmold
c Universal eartip
c Dome
c SlimTip
3
Contents
Your hearing aids have been developed by
Phonak – the world leader in hearing solutions based
in Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your hearing aids. For
more information about features and benets, simply
contact your hearing care professional.
Phonak – life is on
www.phonak.com
4
Your hearing aid
1. Quick guide
2. Parts of the hearing aid
Using the hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on the hearing aid
7. Removing the hearing aid
8. Multi-function button with indicator light
9. Connectivity overview
10. Initial pairing
11. Phone calls
12. Flight mode
Further information
13. Care and maintenance
14. Exchanging the earpiece
15. Service and warranty
16. Compliance information
17. Information and description of symbols
18. Troubleshooting
19. Important safety information
6
8
10
11
12
17
19
21
24
25
27
31
33
36
40
42
48
52
54
1. Quick guide
Left & right hearing aid markings
On/O
For secured battery
OOn
doors instructions refer
to chapter 5.2.
Multi-function button with
Blue marking for left hearing aid.
Red marking for right hearing aid.
Changing batteries
1.
Remove the
sticker from the
new battery and
wait two minutes.
6 7
2.
Open the battery
door. For secured
battery doors
refer to chapter
5.2.
3.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
indicator light
The button has several functions. It functions
as a volume control and/or a program change
depending on the hearing aid programming.
This is indicated in your individual instructions.
If paired with a Bluetooth® enabled phone, a
short press will accept and a long press will
reject an incoming call. For indicator light
refer to chapter 8.
Flight mode
To enter ight mode press the lower part
of the button for 7 seconds while closing the
battery door. To exit ight mode, simply open
and close the battery door again.
2. Parts of the hearing aid
The following pictures show the possible earpieces and
Sky M-M / Sky M-M Trial
hearing aid model described in this user guide.
Possible earpieces
Earpiece:
Classic
earmold
8 9
Universal
eartip
SlimTip Dome
Dome (detachable)
Tube
Anchor
Multi-function
button with
indicator light
Battery door
3. Left & right hearing aid markings
4. On/O
There is a red or blue marking to tell you if it is a left or a
right hearing aid.
The battery door is also the on/o switch. To open secured
battery doors refer to chapter 5.2.
1.
Closed battery door =
hearing aid is on
2.
Blue marking for left hearing aid.
Red marking for right hearing aid.
10 11
Open battery door =
hearing aid is o
When you switch on the hearing aid you may hear a
start-up melody.
5. Batteries
5.1 Insert battery (standard battery doors)
Low power: You will hear two beeps when the battery is
low. You will have approximately 30 minutes to change
the battery (this can vary, depending on the hearing aid
settings and battery). We recommend that you always
have a new battery on hand.
Replacement battery
1.
Remove the sticker
from the new
battery and wait
two minutes.
2.
Open the
battery door.
3.
Place battery in the battery
door with the “+” symbol
facing upwards.
This hearing aid requires a size 312 zinc-air battery.
Model
Phonak Sky
M-M/M-M Trial
Zinc-air
battery
size
312
Color
marking on
package
brown
IEC
code
PR41
ANSI
code
7002ZD
If the battery door is secured for smaller children
continue to read the important information below, and
refer to specic instructions in chapter 5.2 for inserting
the battery.
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol is
facing upwards. If the battery is not inserted correctly,
the hearing aid will not work and the battery door
can be damaged.
12 13
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
19.2 for further information on product safety.
5.2 Insert battery with a secured battery door
This hearing aid can be tted with a secured battery door
if needed for safety reasons (children below 36 months).
Opening the battery door Inserting the battery
1.
Place the tip of the tool in
the small hole at the
bottom of the hearing aid.
14 15
2.
Use the tool as a
leverage to open the
battery door with force
in the direction of the
green arrow.
1.
Remove the sticker from
the new battery and wait
for 2 minutes.
2.
Place battery in the
battery door with the “+”
symbol facing upwards.
6. Putting on the hearing aid
6.1 Putting on the hearing aid with
classic earmold
Closing the battery door
The battery is only secured
when the battery door is
closed correctly. Always
check after closing, that the
battery door cannot be
opened by hand.
1.
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
2.
Place the hearing aid behind
your ear.
3.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.
16 17
7. Removing the hearing aid
6.2 Putting on the hearing aid with dome,
SlimTip or universal eartip
1.
Place the hearing aid behind
your ear.
2.
Insert the earpiece into your
ear canal.
7.1 Removing the hearing aid with
classic earmold
1.
Lift the hearing aid above the
upper part of your ear.
2.
Grasp the earmold with your
ngers and gently remove it.
3.
If there is an anchor attached to
the earpiece, tuck it into the bowl of
your ear to secure your hearing aid.
Please try to avoid gripping the tube to remove the
hearing aid.
18 19
8. Multi-function button with
indicator light
7.2 Removing the hearing aid with dome,
SlimTip or universal eartip
1.
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.
20 21
The multi-function button has several functions.
It functions as a volume control
and/or a program change
depending on the hearing aid
programming. This is indicated
in your individual “Hearing aid
instructions”. Please ask your
hearing care professional for
a printout.
If the hearing aid is paired with a Bluetooth® enabled
phone, a short press on the upper or lower part of the
button will accept an incoming call and a long press will
reject an incoming call – refer to chapter 11.
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