model of your hearing aid, please ask your hearing
care professional.
Model
c Phonak Vitus+ ITE-10 NW O
c Phonak Vitus+ ITE-312
c Phonak Vitus+ ITE-13
Your hearing care professional:
Battery size
10
312
13
3
Your hearing aids have been developed by
Phonak – the world leader in hearing solutions based
in Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years
of listening pleasure.
Please read the user guide carefully to make sure that
you understand and get the best out of your hearing aids.
For more information about features and benets, simply
contact your hearing care professional.
Phonak – life is on
www.phonak.com
Contents
Your hearing aid
1. Quick guide
2. Parts of the hearing aid
Using the hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on the hearing aid
7. Removing the hearing aid
8. Push button
9. Volume control
Further Information
10. Care and maintenance
11. Wireless accessories
12. Service and warranty
13. Compliance information
14. Information and description of symbols
15. Troubleshooting
16. Important safety information
6
8
10
11
12
14
15
17
18
19
22
24
26
28
32
34
5
1. Quick guide
Left & right hearing aid markings
Blue marking for left
hearing aid.
Red marking for right
hearing aid.
LeftRight
Changing batteries
123
Remove the
sticker from the
new battery
and wait two
minutes.
6
Open the
battery door.
Place battery in the
battery door with the
“+” symbol facing
upwards.
On/O
Push button
Volume control
OOn
Models with this option only:
The push button on your hearing aid
can have various functions.
Models with this option only:
To increase the volume, turn the
volume control forwards. To decrease
the volume, turn the volume control
backwards.
7
2. Parts of the hearing aid
The pictures below show the models described in this user
guide. You can identify your personal model by:
• Checking “Your hearing aid details” on page 3.
• Or comparing your hearing aid with the following
shown models. Pay attention to the shape of the
hearing aid and if a volume control is present.
Vitus+ ITE-10 NW O
Sound output / wax protection system
Custom made
Push button
(optional)
Removal handle
shell
Battery door
8
Vitus+ ITE-312
Push button
Volume control
(optional)
Vitus+ ITE-13
Sound output / wax protection system
Custom
made shell
Battery door
Sound output /
wax protection system
Volume control
(optional)
Custom made shell
Push button
Battery door
9
3. Left & right hearing aid markings
There is a red or blue marking to tell you if it is a left or a
right hearing aid. The color mark is located on the shell
(text printed in red or blue), or shell is colored
red or blue.
Blue marking for left hearing aid.
Red marking for right hearing aid.
10
4. On/O
The battery door is also the on/o switch.
1
Closed battery door =
hearing aid is on
2
Opened battery door =
hearing aid is o
When you switch on the hearing aid you may hear
a start-up melody.
11
5. Batteries
123
Remove the
sticker from the
new battery and
wait two
minutes.
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.
12
Open the
battery door.
Place battery in the
battery door with the
“+” symbol facing
upwards.
Replacement battery
This hearing aid requires zinc-air batteries. Identify the
correct battery size (10, 312 or 13) by:
• Checking “Your hearing aid details” on page 3.
• Checking the marking on the inner side of the
battery door.
• Checking the following table.
Model
Phonak Vitus+
ITE-10 NW O
ITE-312
ITE-13
Zinc air
battery
size
10
312
13
Color
marking on
package
yellow
brown
orange
IEC
code
PR70
PR41
PR48
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
16.2 for further information on product safety.
ANSI
code
7005ZD
7002ZD
7000ZD
13
6. Putting on the hearing aid
(all models)
1
Take your hearing aid up
to your ear and place the
ear canal part into your
ear canal.
14
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