Philips Viva Café Kaffeepadmaschine User Manual [en, de, fr]

HD7827 HD7825

User manual

ENGLISH 6 DEUTSCH 32 FRANÇAIS 61 NEDERLANDS 89

HD7827, HD7825

ENGLISH

Introduction

Congratulations on your purchase and welcome

to Philips! To fully benet from the support that

Philips offers, register your product at www.philips.com/welcome.

SENSEO

Make your coffee moments truly special with SENSEO easy-to-use Philips SENSEO the specially developed Douwe Egberts SENSEO

coffee system

. This unique system combines the

coffee machine with

coffee pods, giving you a full, smooth coffee with a delicious foam layer. The Douwe Egberts coffee in convenient SENSEO coffee pods and Philips’ unique new SENSEO

brewing system are perfectly matched to ensure that the best taste and aroma are extracted from the coffee. To ensure a smooth and full coffee taste, you should keep the following things in mind:

Fresh water

Use fresh water every day. If you have not used the

coffee machine for one day, you have to ush it with

fresh water before you use it again (see section ‘Flushing’ in chapter ‘Cleaning’).

Fresh coffee pods

Use the SENSEO specially developed by Douwe Egberts for your SENSEO

The Douwe Egberts SENSEO

coffee pods that have been

coffee machine for a full, round taste.

coffee pods stay fresh longer if you store them in an airtight storage container. Discover all SENSEO

coffee blends that are

available at www.senseo.com.

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A clean machine with the new ushing and descaling procedures

Note: Philips has improved the ushing and descaling procedures. See chapters ‘Cleaning’ and ‘Descaling’ for the new procedures.

Clean and descale your Philips SENSEO machine regularly.

- Remove used coffee pods after brewing. If a used pod has been left in the coffee machine and you

have not used the machine for some time, ush

the machine before you use it again (see section ‘Flushing’ in chapter ‘Cleaning’).

- If you have not used the coffee machine for one

day, you have to ush the machine with fresh

water before you use the machine again (see section ‘Flushing’ in chapter ‘Cleaning’).

- Descale the SENSEO

coffee machine as described in chapter ‘Descaling’ when the CALC light goes on (after you have brewed approx. 400 cups of SENSEO also descale the SENSEO

coffee machine more often (every 3 months) in the same way. Descaling takes 20 to 30 minutes. Do not interrupt the descaling process.

General description (Fig. 1)

1 Water reservoir 2 Water reservoir cover 3 Sealing ring 4 Water distribution disc 5 CALC light 6 1-cup button q 7 On/off button with light ring 8 2-cup button qq 9 Drip tray

coffee

coffee). You can

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10 Cup tray 11 Coffee spout 12 Cover of coffee spout 13 Coffee collector 14 2-cup pod holder qq 15 1-cup pod holder q

Important

Read this user manual carefully before you use the machine and save it for future reference.

Danger

- Never immerse the machine in water or any other liquid.

Warning

- Check if the voltage indicated on the bottom of the machine corresponds to the local mains voltage before you connect the machine.

- This machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the machine by a person responsible for their safety.

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- Children should be supervised to ensure that they do not play with the machine.

- Do not use the machine if the plug, the mains cord or the machine itself is damaged.

- If the mains cord is damaged, you must have it replaced by Philips, a service centre authorised by Philips

or similarly qualied persons in order

to avoid a hazard.

Caution

- Always return the machine to a service centre authorised by Philips for examination or repair. Do not attempt to repair the machine yourself, otherwise your guarantee becomes invalid.

Never put normal ground coffee or use torn pods in the SENSEO® machine, as this causes it to become blocked.

- Do not use the machine in combination with a transformer, as this could cause hazardous situations.

- Always put the machine on a at and stable surface.

- Never let the machine operate unattended.

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- Do not use the machine at altitudes higher than 2200 metres above sea level.

- The machine does not work at temperatures below 10°C.

- Flush the coffee machine with fresh

water before you use it for the rst time (see chapter ‘Before rst use’). This causes the boiler to ll with

water, which is essential for the machine to work properly.

- Do not use the SENSEO

machine in combination with water softeners based on sodium exchange.

- Philips strongly advises you to descale this SENSEO

machine every 3 months. If the machine is not descaled in time and according to the procedure described in chapter ‘Descaling’, this may lead to technical failures.

- Never interrupt the descaling process.

- Never use a descaling agent based on mineral acids such as sulphuric acid, hydrochloric acid, sulphamic acid and acetic acid (e.g. vinegar). These descaling agents may damage your SENSEO

coffee machine.

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- After unpacking the machine, never put your SENSEO

machine on its side. Always keep it in upright position, also during transport.

- This machine is intended for normal household use only. It is not intended for use in environments such as staff

kitchens of shops, ofces, farms or

other work environments. Nor is it intended to be used by clients in hotels, motels, bed and breakfasts and other residential environments.

Compliance with standards

This machine complies with all standards

regarding electromagnetic elds (EMF).

If handled properly and according to the instructions in this user manual, the machine is safe to use based on

scientic evidence available

today. The energy consumption of this machine in off mode is less than 1 watt. This means that this machine complies with European Directive 2009/125/EC, which sets the ecological design requirements for energy-using products.

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First use

Unpacking

1 Remove the machine from the box.

Note: Make sure you store the 2-cup pod holder in a safe place. It is an essential part of the machine.

Flushing the machine to ll the boiler

YOU CANNOT BREW COFFEE IF YOU HAVE NOT FLUSHED THE SENSEO

COFFEE

MACHINE FIRST!

The ushing cycle causes the boiler to be lled with

water. After this, the coffee machine is ready for use. Flush the machine in the following way:

1 Remove the water reservoir.

2 Fill the water reservoir with water up to the

MAX indication.

3 Put the water reservoir back.

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4 Place a bowl with a capacity of at least

1.5 litres on the cup tray.

5 Make sure a pod holder, without pod or pods,

is in place.

6 Put the plug in an earthed wall socket.

7 Press the on/off button 3.

The light ring around the on/off button lights up to

indicate that you have to ush the machine.

8 Tostartushing,pressthe1-cupbuttonq and

the2-cupbuttonqqbrieyatthesametime.

Neverinterrupttheushingcyclehalfway.Ifyou do,theboilerdoesnotllitselfproperly.

, The light ring around the on/off button starts

ashingtoindicatethattheushingcyclehas started.Theushingcycletakesapprox.1.5to

2.5 minutes.

, Duringtheushingcycle,theboilerllsitself

with water from the water reservoir and cold water comes out of the coffee spout. During the

ushingcycle,themachineproducesmorenoise

than during a regular brewing cycle.

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, When all the water in the water reservoir has

beenusedup,theushingcycleisnishedand

the machine switches off.

Now your Philips SENSEO

is ready for use.

Note: If the machine does not work, repeat steps 1-8. Do not interrupt the ushing cycle.

coffee machine

Brewing SENSEO

Tips for the best SENSEO

- Use fresh water every time.

- Use the SENSEO specially developed by Douwe Egberts for your SENSEO

coffee machine for a full, round taste.

The Douwe Egberts SENSEO

coffee

quality

coffee pods that have been

coffee pods stay fresh longer if you store them in an airtight storage container.

- To make sure that the coffee always tastes optimally, rinse the pod holders, the coffee collector and the coffee spout regularly.

- The SENSEO

coffee tastes best if you stir it

before you drink it.

- If you have not used the coffee machine for

some time, ush the machine before you use it

again (see section ‘Flushing the coffee machine’ in chapter ‘Cleaning the machine’) with fresh water before you use it again.

- If you intend to make another cup of SENSEO coffee later, just leave the coffee machine switched on. The machine automatically switches off after 30 minutes.

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Filling the water reservoir

1 Fill the water reservoir with cold water up to

the MAX indication and put it back onto the machine.

Never pour milk, coffee, hot water or carbonated water into the water reservoir.

The MIN indication on the water reservoir indicated the minimum amount of water required

forbrewingcoffee.Alwaysllthewaterreservoir

beyond the MIN level.

Switching on the machine

1 Put the plug in an earthed wall socket.

2 Press the on/off button 3.

, Thelightringashesslowlywhilethewater

heats up. Heating up takes approx. 75 seconds.

, The coffee machine is ready for use when

the light ring lights up continuously.

Note: If the light ring ashes rapidly, the water reservoir does not contain enough water for brewing one cup of coffee.

Placing a pod holder

1 Release the lid by moving the lever upwards.

, The lid opens automatically.

Place the appropriate pod holder in the machine.

Note: Make sure the pod holder is clean and the sieve in the centre is not clogged, e.g. with loose coffee grounds.

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- If you want to make one cup of SENSEO® coffee, use 1 coffee pod in combination with the 1-cup pod holder q and the 1- cup button q.

- If you want to make two cups of SENSEO

coffee, use 2 coffee pods in combination with the deeper 2-cup pod holder qq and the 2-cup button qq.

Placing one or two pods

1 Place the SENSEO

coffee pod(s) properly in the centre of the pod holder, with the convex side pointing downwards.

Note: Use SENSEO specially designed for your SENSEO

coffee pods from Douwe Egberts

coffee machine

for a full and round taste.

Note: Make sure the coffee in the pod(s) is evenly distributed and press the pod(s) lightly into the pod holder.

Note: Never put normal ground coffee or use torn pods in the SENSEO blocked.

- Place 1 SENSEO

machine, as this causes it to become

coffee pod in the 1-cup pod

holder q.

- Place 2 SENSEO

coffee pods in the 2-cup pod

holder qq.

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2 Close the lid and lock the lever.

Make sure the lid is closed properly and the lid lever is locked before you start brewing coffee.

3 Place one cup or two cups under the

spout openings. You can adjust the height of the coffee spout by sliding it upwards or downwards.

The cups you use should have a capacity of at least 150 ml. Do not use cups that are too large, as they cause the coffee to get cold more quickly.

4 Press the button indicating the number of cups

of SENSEO

coffee you want to brew.

- Press the 1-cup button q for one cup.

- Press the 2-cup button qq for two cups.

The SENSEO

coffee machine starts

brewing.

- The machine automatically supplies the optimal amount of water.

- You can interrupt the brewing process at any time by pressing the on/off button 3. If you switch the machine back on after having interrupted the brewing process, the machine does not complete the interrupted brewing cycle.

Do not remove the water reservoir during a brewing cycle, as this causes the machine to draw in air. When this happens, the next cup is

onlypartlylled.

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Note: If no coffee comes out of the machine, you have not ushed the machine before rst use. As a result, the boiler is not lled. Flush the machine as described in chapter ‘Before rst use’ before you start brewing coffee. If only a small amount of coffee comes out of the machine, ush the machine as described in section ‘Flushing’ in chapter ‘Cleaning’ before you brew another cup of coffee.

5 Remove the coffee pod(s) after use by lifting

the pod holder out of the machine and emptying it.

Be careful when you do this, for there may still be some water/coffee on the coffee pod(s).

Interrupting the brewing process

1 Press the on/off button 3 to interrupt the

brewing process.

Note: If you switch the machine back on after you have interrupted the brewing process, the machine does not complete the interrupted brewing cycle.

Switching off

1 After use, press the on/off button 3 to switch

off the machine.

Note: If you do not use the machine, it switches off automatically after 30 minutes, for energy saving.

Cleaning the machine

Never immerse the SENSEO water.

coffee machine in

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Cleaning the coffee machine

1 Always unplug the machine before you clean it. 2 Clean the outside of the machine with a moist

cloth.

3 Remove the coffee collector.

4 Take the coffee spout out of the machine by

sliding it upwards.

Note: You can only remove the coffee spout after you have removed the coffee collector.

5 Disassemble the coffee spout if you want to

clean it more thoroughly.

6 Clean the coffee spout, the coffee collector

and the drip tray in hot water, if necessary with

somewashing-upliquid,orinthedishwasher.

7 Hold the cup tray in your hand while you

clean it with hot water. If necessary, use some

washing-upliquid.

The cup tray can also be cleaned in the dishwasher.

To clean the cup tray, always remove it from the machine, as it might prove sharp when handled incorrectly. Always handle it carefully.

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8 Clean the pod holders in hot water, if

necessarywithsomewashing-upliquid,orin

the dishwasher.

Check if the sieve in the centre of the pod holder is clogged. If this is the case, unclog the sieve by rinsing the pod holder under a running tap. If necessary, use a washing-up brush to clean the sieve.

9 Clean the water reservoir in hot water, if

necessarywithsomewashing-upliquid,orin

the dishwasher.

Note: If you use a washing-up brush, be careful not to damage the valve in the bottom of the water reservoir. Remove the water reservoir cover for easier cleaning.

10 Clean the water inlet on the machine with a

moist cloth.

Do not use an object with sharp edges to clean the water inlet.

11 Rinse the parts with fresh water and put them

back into the machine.

12 Clean the water distribution disc with a moist

cloth.

Be careful when you do this; make sure that the rubber sealing ring does not get stuck under the edge of the water distribution disc. If it does, the coffee machine will start leaking!

Note: Be careful not to damage the metal tab on the water distribution disc.

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Flushing the coffee machine

If you have not used the coffee machine for one

day, you have to ush the machine with fresh water

before you use the machine again.

To ush the boiler, brew two cups of hot water in

the following way:

1 Fill the water reservoir with cold water at least

up to the MIN level and put it back into the machine.

2 Putthe1-cuppodholderqorthe2-cuppod

holder qq in the machine without pod(s).

3 Close the lid and lock the lever.

4 Put two cups or a bowl under the coffee spout

to collect the water.

5 Press the on/off button 3.

, Thelightringashesslowlywhilethewater

heats up. Heating up takes approx. 75 seconds.

, The coffee machine is ready for use when

the light ring lights up continuously.

6 Pressthe2-cupbuttonqq to brew two cups

of hot water.

7 Throw away this water. Now the machine is

ready for use again.

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Descaling (new procedure)

When to descale

- Descale the SENSEO

coffee machine as described below when the CALC light goes on (after you have brewed approx. 400 cups of SENSEO

coffee).

Why to descale

Scale builds up inside the machine during use. It is essential to descale the SENSEO least every 3 months. Your reasons to descale:

- It prolongs the life of your SENSEO

coffee machine at

coffee

machine

- It ensures maximum cup volume

- It ensures maximum coffee temperature

- The machine produces less sound during brewing

- It prevents malfunctioning If the descaling procedure is not performed correctly, scale residue remains behind in the machine. This causes scale to build up more quickly and may cause permanent and irreparable damage to the machine.

Use the correct descaling agent

Only citric acid-based descalers are suitable for descaling the SENSEO

machine. This type of descaler descales the machine without damaging it. For the correct amount, see under ‘Descaling procedure’ below. Each descaling mixture can be used only once. After use, the descaling mixture is no longer active. We advise you to use the special SENSEO

Descaler (HD7012, HD7011, HD7006). For more information about this descaler, visit our website www.philips.com.

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Never use a descaling agent based on mineral acids such as sulphuric acid, hydrochloric acid, sulphamic acid and acetic acid (e.g. vinegar). These descaling agents may damage your SENSEO

Descaling procedure

Note: The descaling procedure for this machine differs from that of previous models.

Note: The descaling procedure consist of 2 descaling cycles and 2 ushing cycles. Do not interrupt the descaling cycles and do not switch off the machine before or between the ushing cycles.

1 Press the on/off button 3.

, The machine is ready for use when the light ring

lights up continuously.

2 Mix 50 grams of citric acid with 1 litre of water.

Fill the water reservoir with the descaler mixture.

3 Put the water reservoir back onto the coffee

machine.

coffee machine.

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4 Placethe1-cuppodholderq with a used

coffee pod in it in the coffee machine. Close the lid and make sure it is properly locked.

Make sure the lid is closed properly and the lid lever is locked before you start descaling the machine.

Note: Always put a used coffee pod in the pod holder when you descale the machine. This pod serves as a ‘lter’ to prevent the sieve or hole in the pod holder from getting clogged with scale residue.

5 Put a bowl with a capacity of at least 1500ml

under the spout to collect the descaling mixture.

6 Pressthe1-cupbuttonqandthe2-cupbutton

qqbrieyatthesametimetostartthe

descaling cycle.

, The CALC light and the light ring around the

on/offbuttonstartsashingtoindicatethatthe

descaling cycle has started.

, Hot water comes out of the coffee spout in

intervals. During the descaling cycle, the machine stops descaling 3 to 4 times to let the descaler mixture act and to heat up.

Let the machine complete the entire descaling cycle, which takes 4 to 5 minutes. Do not switch off the machine during the descaling cycle!

, When all the water in the water reservoir has

beenusedup,therstdescalingcycleisnished.

The light ring around the on/off button starts to

ashrapidly.

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7 Repeat the descaling procedure (steps 2 to 6)

once. Replace the used pod with another used

podtolteroutthescaleresidue.

Note: Do not rell the water reservoir with the used descaling mixture.

8 Rinse the water reservoir with tap water. Fill

the water reservoir up to the MAX indication with tap water and repeat steps 3 and 6.

Note: Do not rell the water reservoir with used hot water.

9 Fill the water reservoir with fresh tap water up

to the MAX indication again and repeat steps 5 and 6 once more.

Note: Always rinse the machine by letting it empty two full water reservoirs.

10 Remove the used pod and clean the pod

holder after descaling to prevent the sieve in the centre from getting clogged.

Frost-free storage

After you have ushed the machine for the rst time (see chapter ‘Before rst use’), it may only be used

and stored in a frost-free place to prevent damage.

Ordering accessories

To purchase accessories for this appliance, please visit our online shop at www.shop.philips.com/ service. If the online shop is not available in your country, go to your Philips dealer or a Philips service

centre. If you have any difculties obtaining accessories

for your appliance, please contact the Philips Consumer

Care Centre in your country. You nd its contact details in the worldwide guarantee leaet.

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Environment

- Do not throw away the machine with the normal household waste at the end of its life, but hand

it in at an ofcial collection point for recycling. By

doing this, you help to preserve the environment.

Guarantee and service

If you need service or information or if you have a problem, please visit the Philips website at www.philips.com/support or contact the Philips

Consumer Care centre in your country. You nd its phone number in the worldwide guarantee leaet.

If there is no Consumer Care Centre in your country, go to your local Philips dealer. The purchase of the Philips SENSEO machine does not exhaust any of the rights of Sara Lee/Douwe Egberts or Philips under any of their patents nor does it confer upon the purchaser a licence under these patents.

Troubleshooting

This chapter summarises the most common problems you could encounter with the machine. If you are unable to solve the problem with the information below, visit www.philips.com/ support for a list of frequently asked questions or contact the Consumer Care Centre in your country.

coffee

Problem Solution

The light ring around the on/off

button ashes

slowly.

You have used the SENSEO altitude higher than 2200 metres above sea level. This has caused the water in the machine to start boiling before it has reached the required temperature, which prevents the machine from functioning properly. Switch off the machine and no longer use it at altitudes higher than 2200 metres above sea level.

The CALC light

ashes.

You have pressed the 1-cup button and the 2-cup button at the same time. This started the descaling cycle. If you did not intend to start the descaling cycle, simply press the on/off button to switch off the machine. If you did intend to start the descaling cycle, do not interrupt this cycle but let the appliance operate until the water reservoir is empty.

The CALC light does not go out after descaling.

The CALC light does not go out if the descaling procedure has not been performed correctly. To perform the descaling procedure correctly:

Make sure you start the descaling cycle by pressing the 1-cup button and the 2-cup button at the same time. See chapter ‘Descaling’ for a complete description of the descaling procedure.

Make sure you do not interrupt the descaling cycle. During the descaling cycle, hot water comes out of the coffee spout at intervals and the machine stops descaling 3 to 4 times to let the descaling mixture act and to heat up again. If you press the on/off button to interrupt this cycle, the CALC light stays description of the descaling procedure.

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coffee machine at an

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Problem Solution

Make sure you use four full water reservoirs to complete the descaling procedure: two reservoirs

lled with descaling mixture and two reservoirs lled with fresh water. You start the two descaling cycles and the two ushing cycles by pressing the

1-cup button and the 2-cup button at the same time. If you do not complete the descaling procedure, scale residues remain behind in the machine. This causes scale to build up more quickly and may cause permanent and irreparable damage to the machine.

Do not switch the machine off during the descale process. If you switch off the machine, you have to restart the whole descaling procedure.

The light ring around the on/off button continues to

ash rapidly.

Water leaks from the coffee machine.

Make sure that:

the water reservoir is placed properly; there is enough water in the water reservoir (i.e.

above the q MIN level if you want to brew 1 cup); the ambient temperature is not lower than 10°C.

If it is, the machine does not function properly. Make sure that:

the water reservoir has not been lled beyond the

MAX level;

Problem Solution

the sieve in the centre of the pod holder is not clogged. If it is, unclog the sieve by holding the pod holder under a running tap;

the coffee pod has been put properly in the centre of the pod holder;

the sealing ring has not got stuck under the edge

of the water distribution disc (see gure 1 at the

beginning of this user manual). the water drops on the worktop are not the result

of placing or removing the water reservoir or removing used coffee pods.

you do not remove the water reservoir when the coffee machine is heating up. This may cause water that normally ends up in the water reservoir to leak out of the machine.

In all other cases, contact the Philips Consumer Care Centre in your country.

I cannot take the coffee spout out of the machine.

I cannot open the lid.

You can only remove the coffee spout after you have removed the coffee collector.

A vacuum may have temporarily formed under the lid.

Switch off the machine. Pull up the lever as far as it goes and wait 24 hours before you open the lid. You may need to use quite some force.

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Problem Solution

Make sure that the sieve in the centre of the pod holder is not clogged. If it is, unclog the sieve by holding the pod holder under a running tap. If necessary, you can use a washing-up brush to unclog the sieve.

Make sure you do not move the SENSEO Moving the machine, placing it outdoors or in a cool or cold environment does not accelerate the unlocking of the lid.

Do NOT put the SENSEO or freezer, as this does not accelerate the unlocking of the lid.

If problems continue to occur, contact the Philips Consumer Care Centre in your country.

The coffee machine produces less coffee than before.

I cannot close the lid properly.

Perhaps the sieve in the centre of the pod holder is clogged. If this is the case, unclog the sieve by rinsing the pod holder under a running tap. Use a washingup brush to clean the sieve, if necessary.

Descale the machine (see chapter ‘Descaling’). Check if a used coffee pod is sticking to the water

distribution disc. If this is the case, remove the used pod.

Check if you used the correct pod holder. Use 2 pods in combination with the deeper 2-cup pod holder qq. Use 1 pod in combination with the 1-cup pod holder q.

machine.

machine in the fridge

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