Activating the ProntoNEO6
Operating Devices8
Working with Modes10
Adjusting the Settings11
Defining the Brands of Your Devices15
Learning Commands18
Recording Macros21
NEOedit25
Maintaining ProntoNEO27
Important Notices27
Cleaning ProntoNEO27
FAQ28
User Manual
Troubleshooting29
General Problems29
Programming Problems30
Specifications31
Table of Brands32
Index38
1
Taking a First Look
ProntoNEO is an Intelligent Remote Control that can be used for
virtually all audio and video devices that understand infrared (IR)
remote control signals. Its easy-to-use LCD touch screen and its
intuitive interface make it a perfect remote control for every user.
In the memory of ProntoNEO, IR codes are stored to activate
different brands for all kinds of video and audio devices.
ProntoNEO is set up by default to operate with Philips and
compatible devices. When you have other brands, you simply
define the brands of your devices when you use ProntoNEO for the
first time. See ‘Defining the Brands of Your Devices’ on p. 15 for
more details.
ProntoNEO can also learn IR codes from your existing remote
controls. ProntoNEO can receive and store the IR codes by means
of its learning eye. See ‘Learning Commands’ on p. 18 for more
details.
Recording macros is another feature of the ProntoNEO. If you wish
to assign a sequence of commands to a single button, you can
record a macro. See ‘Recording Macros’ on p. 20 for more details.
With the NEOedit software for PC you can create your own screens
and define a personal look. NEOedit’s on line help system will
guide you through the process. In the future NEOedit will also
allow you to upgrade your ProntoNEO. You can find NEOedit on
the included CD-ROM and on the Philips website
http://www.pronto.philips.com. See ‘NEOedit’ on p. 25 for more
details.
User Manual
2
Taking a First Look
The Batteries
When you use ProntoNEO for the first time, you have to install the batteries.
The ProntoNEO requires 3 AA-batteries (3 x 1,5 V) to function. You can use either
primary or rechargeable batteries.
1 Remove the battery cover by pressing and sliding.
2 Place the batteries in the battery compartment.
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3 Place the battery cover back on.
After a few seconds, ProntoNEO starts up automatically and an Introduction
screen appears. ProntoNEO beeps twice to indicate that it has started up
successfully.
3
Taking a First Look
The Appliance
On the ProntoNEO you can perform numerous actions by means of soft and hard
buttons.
• Soft buttons are the buttons you can tap on the LCD touch screen.
• Hard buttons are the buttons located below and on the left side of the LCD
touch screen.
• The 4 hard buttons just below the touch screen are the Mode button, 2
context specific buttons and the Device button. Their label is displayed at
the bottom of the touch screen.
• The hard buttons located at the bottom of the ProntoNEO are Volume
Up/Down, Channel Up/Down, Menu, Mute and Function.
• The hard buttons located on the left side of the ProntoNEO are the
Backlight button and the Page Up/Down buttons.
Sending LEDLearning eye
LCD touch screen
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Serial port for
communicating
with a PC
Backlight button to
activate the display
Page Up button
Page Down button
to switch to another mode
4
Soft buttons
Device button
to go to the
Device Overview
2 context
specific buttons
Mode button
Hard buttons
Taking a First Look
The Touch Screen
The LCD touch screen is divided into different sections:
Here the date and time are displayed when you
are operating your devices.
In this area you can see:
· the page number;
· the device you are operating;
· the battery level indicator.
With these soft buttons you operate your device.
These are the labels of the 4 hard buttons below
the touch screen.
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5
Using ProntoNEO
Activating the ProntoNEO
When the ProntoNEO is switched on for the first time or when it is reset, the
Introduction screen appears for a few seconds. The ProntoNEO then automatically
switches to the Device Overview that displays all available devices on your
ProntoNEO. You can return to this Device Overview from within other screens by
pressing the Device button. See ‘Activating the Device Overview’ on p. 8 for more
details.
Fig 1: Device Overview
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Turning on the Display and the Backlight
ProntoNEO’s display can be activated in two different ways:
Tap the touch screen gently with your finger or a blunt, soft object like
a pencil eraser.
The display is activated.
Press the Backlight button on the left side of the ProntoNEO.
The display and the backlight are activated.
If the LCD touch screen stays blank or becomes black when turning on the display,
read the next section ‘Changing the LCD Contrast’ to adjust the contrast of the LCD
touch screen.
NoteProntoNEO has a timeout feature: the LCD touch screen and the backlight
automatically turn off to save power.
See ‘Adjusting the Settings’ on p. 11 to adjust the timeout for the LCD and the
backlight.
6
Using ProntoNEO
Changing the LCD Contrast
To adjust the LCD contrast on the touch screen:
1 Press and hold the Backlight button.
The screen lights up.
2 While still holding the Backlight button, press the Page Up button once
to increase the LCD contrast one level.
The LCD contrast is adjusted one level up.
–or–
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Press the Page Down button once to decrease the LCD contrast one
level.
The LCD contrast is adjusted one level down.
3 Release the Backlight button when the contrast is satisfactory.
The LCD contrast can be adjusted 16 levels.
NoteTo adjust the contrast multiple levels, you have press the Page Up or Page Down
button multiple times. When you press and hold the Page Up or Page Down
button, the LCD contrast will only change one level.
7
Using ProntoNEO
The Battery Status
The battery icon indicates the status of your batteries.
When the battery status is low, the Low Battery icon appears at the top of
the touch screen.
You can still operate your devices, but you cannot adjust the settings, define
brands, learn commands or record macros anymore. When you try to perform these
actions, a message screen appears.
Replace the batteries to make the ProntoNEO fully
functional again. See ‘The Batteries’ on p. 3 to replace
the batteries.
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Operating Devices
To operate devices on your ProntoNEO you have to switch to the Device
Overview. This screen displays the available devices like TV, VCR, DVD, PreAmp
and so on.
Activating the Device Overview
Press the Device button.
The Device Overview appears, showing the available devices in the
ProntoNEO.
Fig. 2: The Device button
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Using ProntoNEO
Selecting a Device on the Device Overview
Tap the soft button of the device you want to operate.
The first page of the selected device appears. See ‘Using the Page Up and
Page Down Buttons’ on p. 10 to go to another page of the device.
You operate devices using the buttons on your ProntoNEO:
• Soft buttons (touch screen buttons);
• Hard buttons.
Using the Soft Buttons
By tapping the soft buttons on the LCD touch screen you send IR commands to the
device you have selected.
The name of the active device is indicated at the top of the touch screen.
NoteYou can operate the soft buttons in the same way you operate hard buttons on a
conventional remote control. When you keep the soft button pressed instead of
tapping it, ProntoNEO keeps sending the IR command.
Using the Hard Buttons
Hard Buttons can be operated at any time, even without turning on the LCD touch
screen.
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Press and hold 3 seconds to
Mode button:
activate the Mode screen.
Volume Up and
Volume Down
Mute
Menu buttons:
To perform actions in the menu of a device, like the on
screen display of a TV or a VCR display. Use the cursor
to move up, down, left or right in the menu and press
OK to select.
9
2 context specific buttons:
Change function depending on the
device you are operating.
Device button:
To activate the
Device Overview.
Channel Up and
Channel Down
Function button:
Can be programmed at will.
By default, it activates the
Device Overview.
Using ProntoNEO
Using the Page Up and Page Down Buttons
The controls to operate your devices are mostly located on different pages. You
can scroll through these pages using the Page Up and Page Down buttons on the
left side of the touch screen. The page number on the left of the touch screen
indicates the active page number and the total number of screens, for example
1/6.
Using the Backlight Button
Use the Backlight button to activate ProntoNEO’s display and backlight. See also
‘Turning on the Display and the Backlight’ on p. 6.
Working with Modes
ProntoNEO starts up in Use mode. In this mode you operate your devices. For
customizing the ProntoNEO (adjusting the settings, defining brands, learning
buttons or recording macros) you have to switch to the appropriate mode.
NoteWhen switching between modes you will always return to the last active screen.
The ProntoNEO can be put into 5 different modes. These modes are:
Use modeFor operating your devices. See ‘Operating Devices’ on p. 8.
Setup modeFor changing the ProntoNEO system settings.
See ‘Adjusting the Settings’ on p. 11 for more details.
Brand modeFor defining the brands of your devices using ProntoNEO’s
database. See ‘Defining the Brands of Your Devices’ on p. 15 for
more details.
Learn modeFor learning commands from other remote controls. See ‘Learning
Commands’ on p. 18 for more details.
Macro mode For recording macros. You can assign multiple commands to one
single button. See ‘Recording Macros’ on p. 21 for more details.
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NoteLearning commands, defining brands and recording macros is only possible per
device. This means that you first have to select a specific device to perform these
actions.
1 On the Device Overview tap the soft button of the device you want to
customize.
The first page of the selected device appears.
2 Press and hold the Mode button for 3 seconds.
The Mode screen appears.
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Using ProntoNEO
NoteYou have to press and hold the Mode button for 3 seconds to prevent accidental
changes.
3 Select the desired mode from the Mode screen.
NoteWhen you switch to another mode from the Device Overview, you cannot choose
the Brand mode, Learn mode and Macro mode. To switch to these modes you
first have to go to the specific device you want to customize.
Adjusting the Settings
User Manual
The ProntoNEO settings can be adjusted in the Setup mode.
1 Press and hold the Mode button for 3 seconds.
The Mode screen appears.
2 Tap Setup in the Mode screen.
The first Setup page appears.
The ProntoNEO settings consist of 3 setup pages with several settings per page.
Use the Page Up and Page Down buttons to navigate to the appropriate setup
page.
First Setup Page
On the first setup page you can adjust:
• the LCD timeout;
• the backlight timeout;
• the beep volume.
11
Using ProntoNEO
Adjust the LCD Timeout
The LCD timeout indicates how long the LCD touch screen stays active before it
turns off. The LCD will only time out when you don’t touch any buttons. You can
set the timeout between 1 second and 120 seconds.
Press ‘+’ to increase or ‘-’ to decrease the time the LCD stays active.
Tap ‘+’ or ‘-’ once to adjust the timeout 1 second up or down.
Press and hold ‘+’ or ‘-’ to adjust the timeout per 10 seconds up or
down.
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Adjust the Backlight Timeout
The backlight setting indicates how long the backlight of the LCD touch screen and
the buttons stays active. The backlight timeout can be set between 1 second and
120 seconds.
NoteThe backlight cannot stay active longer than the LCD. If you increase the backlight
timeout, the LCD timeout will automatically increase as well.
Press ‘+’ to increase or ‘-’ to decrease the time the backlight stays active.
Tap ‘+’ or ‘-’ once to adjust the timeout 1 second up or down.
Press and hold ‘+’ or ‘-’ to adjust the timeout per 10 seconds up or
down.
NoteWhen the settings for the LCD timeout and the backlight timeout are high, the
battery lifetime may be reduced.
12
Using ProntoNEO
Change the Beep volume
The beep volume setting adjusts or turns off the volume of all button and system
beeps on the ProntoNEO. The beep volume levels are mute, soft, medium and loud.
Press ‘+’ to increase or ‘-’ to decrease the beep volume.
Second Setup Page
On the second setup page you can adjust:
• the date;
• the time.
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Adjust the Date
You can set the year, the month and the day in the date settings.
Press ‘+’ to increase or ‘-’ to decrease the value for the year, month and day.
Tap ‘+’ or ‘-’ once to adjust the year, month and day one value up or
down.
Press and hold ‘+’ or ‘-’ to adjust the values for the year and the month
more rapidly. The value for the day settings will change per 5 days.
The ProntoNEO will immediately reflect the date change at the top of the screen.
Adjust the Time
Tap ‘+’ or ‘-’ once to adjust the time 1 minute up or down.
Press and hold ‘+’ or ‘-’ to adjust the time more rapidly. The time will
increase or decrease per 30 minutes.
The ProntoNEO will immediately reflect the time change at the top of the screen.
13
Using ProntoNEO
Third Setup Page
ProntoNEO Information
This page contains information that may be important to the dealer in case of a
defect. The following information is displayed on this screen:
• Free memory (in percentage), which gives you an indication on how much
memory is left to (further) customize the ProntoNEO;
• Boot version;
• Application version;
• Configuration file.
Revert
Warning When you revert the ProntoNEO, all customization is lost permanently. You loose
all ProntoNEO settings, defined brands, learned codes and recorded macros.
By tapping the Revert button the ProntoNEO will be reverted to the default
configuration. Reverting to the original configuration restores the ProntoNEO to its
initial state. You might have to revert when you notice that scrolling through pages
is slowing down. This might be the case when you have added a lot of commands
to the ProntoNEO.
1 Tap the Revert button.
A message screen appears to confirm or cancel the revert process.
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2 Press OK or Cancel.
To exit Setup Mode
1 Press the Mode button.
The Mode screen appears.
2 Tap the mode button you want to go to.
ProntoNEO switches to this mode. See also ‘Working with Modes’ on p. 10.
14
Using ProntoNEO
Defining the Brands
of Your Devices
Like other remote controls ProntoNEO uses infrared (IR) codes to activate devices.
The ProntoNEO is set by default to operate Philips devices. If the brand of your
devices is Philips (or compatible with), you do not have to define the brands of
your devices.
NoteNot every Philips device (TV, VCR, CD, …) uses the same IR codes. If you notice
that some devices or commands are not functioning properly, change the code set
as described in this chapter.
To define brands you have to set the ProntoNEO in Brand mode:
1 Set the ProntoNEO in Use Mode. See ‘Working with Modes’ on p. 10.
2 Select the device, e.g. TV, for which you want to define the brand.
The device screen appears.
3 Press and hold the Mode button for 3 seconds.
The Mode screen appears.
4 Tap Brand on the Mode screen.
An instruction screen appears indicating you can set the brand for the selected
device.
ProntoNEO is now in Brand mode. ‘Brand’ and the label of the selected device
appear at the top of the LCD touch screen.
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15
Using ProntoNEO
5 Tap Next to define the code set of your device.
The code set screen appears. When the brand is already defined like in the
default configuration, the code set is displayed.
–or–
Press Cancel to exit Brand mode.
6 Enter the code set from the ‘Table of Brands’ from p. 32 onwards.
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NoteTo delete a number, tap on the LCD touch screen.
In the Table of Brands the brands are ordered alphabetically per device. Some
brands use several code sets for the same device. The code sets in the table
of brands contain only the basic functions of the devices. It is advised to enter
the first code set and try it out. If your device is not responding properly, you
should try out the second code set of the brand. Try out all code sets of the
brand until you can operate the device to your satisfaction.
NoteDefining the brand of your device will not erase the commands you have
previously learned to buttons of that device. See ‘Learning Commands’ on
p. 18 for more details.
7 Press OK to define the brand of your device.
When the code set is correct, you will hear a confirmation beep. The IR codes
of the selected device will be installed on the ProntoNEO.
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Using ProntoNEO
If you entered an incorrect code set, you hear an error beep. A message screen
appears.
1 Press OK.
ProntoNEO returns to the code set screen where the incorrect code set is
displayed.
2 Look up the correct code set and repeat instructions 6 and 7.
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17
Using ProntoNEO
Learning Commands
If an IR code or a brand is not in the database, you can program ProntoNEO
commands by transmitting IR signals from your existing remote controls to
ProntoNEO’s learning eye. To do this, place ProntoNEO and the device’s remote
control on a flat surface, 1 to 4 inches (2 to 10 cm) apart.
To learn commands from other remote controls, ProntoNEO has to be in Learn
mode. Switching to Learn mode is only possible from a specific device, not from
the Device Overview. See ‘Working with Modes’ on p. 10.
Per device you can learn all soft and hard buttons on the ProntoNEO, except for:
• the Backlight button;
• the Page Up and Page Down buttons;
• the Mode button;
• the Device button.
1 to 4 inches (2 to 10 cm)
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The Learn Sequence
1 Set the ProntoNEO in Use Mode. See ‘Working with Modes’ on p. 10.
2 Select the device, e.g. TV, with the buttons you want to learn.
The device screen appears.
3 Press and hold the Mode button for 3 seconds.
The Mode screen appears.
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Using ProntoNEO
4 Tap Learn on the Mode screen.
ProntoNEO is now in Learn Mode. ‘Learn’ and the label of the selected device
appear at the top of the touch screen.
5 Use, if necessary, the Page Up or Page Down button to go to the next
button you want to learn.
6 Press the soft or hard button you want to learn on the ProntoNEO.
The Learn label changes to Learning, which means ProntoNEO is ready to
receive commands from an existing remote control. The ProntoNEO will wait
for 5 seconds to receive an IR code from another remote control.
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NoteWhen a hard button is pressed to learn, there is no on screen feedback to indicate
which button is pressed.
7 Press and hold the button on the existing remote control you want to
learn to the ProntoNEO.
When the ProntoNEO receives an IR code:
• You hear a confirmation beep;
• The label changes from Learning to OK. The Learn sequence has been
successful.
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Using ProntoNEO
When the ProntoNEO does not receive an IR code in 5 seconds:
• You will hear an error beep;
• The label changes from Learning to Failed. The Learn sequence has failed.
• ProntoNEO will return to Learn mode. Return to step 5 of the Learn sequence
to relearn the button.
TipYou do not have to wait for the OK or Failed to disappear. If you press another
button (soft or hard button), the ProntoNEO Learn sequence immediately goes
back to step 5.
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8 Go to other pages of the selected device with the Page Up and Page
Down buttons. Repeat steps 6 and 7 until you have copied all the
commands of the existing remote control.
9 Press Done when you have finished learning commands to the buttons
of your choice.
ProntoNEO returns to Use Mode. You can try out the new IR codes or select
another device to learn.
20
Using ProntoNEO
Recording Macros
A macro allows you to send a sequence of commands using one single button. You
can for instance, switch on your TV, turn to a movie channel and prepare your VCR
for recording by rewinding the videotape. All this can be done be pressing a single
button on your ProntoNEO.
To record macros, ProntoNEO has to be in Macro mode.
1 Set the ProntoNEO in Use Mode. See ‘Working with Modes’ on p. 10.
2 Select the device, e.g. TV, with the buttons you want to program as a
macro.
The device screen appears.
NoteBasically, you can assign any button as a macro button. However, it is
recommended to assign only the reserved macro buttons on the last page of every
device. Use the Page Up and Page Down buttons to go to the last page of the
device.
3 Press and hold the Mode button for 3 seconds.
The Mode screen appears.
4 Tap Macro on the Mode screen.
A message screen appears. ProntoNEO is now in
Macro Mode.
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5 Tap Next.
The device screen with the Macro label appears.
With the Page Up and Page Down buttons you can
go to other screens of the selected device.
21
Using ProntoNEO
6 Tap the soft or hard button you want to select as a macro.
A message screen appears.
7 Tap Start.
The Device Overview appears with the ‘Recording’ label at the top of the
screen. The buttons you tap on this screen will not be recorded. From the
Device Overview you can go to the different devices or you can press the Extra
hard button to go to the Extra screen with delays and beeps.
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8 Tap the button of the device you want to go to.
The device screen appears.
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Using ProntoNEO
9 Tap the soft or hard buttons with the commands you want to record.
10 Press the Page Up and Page Down buttons to go to different screens of
the same device.
–or–
Press the Device button to go to the Device Overview again.
11 To add delays and beeps to the macro, press the Extra hard button on
the Device Overview.
The Extra screen appears.
1 To add a delay, tap one of the Delay buttons.
By tapping several Delay buttons, the duration of the delay will be
increased.
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2 To add a beep, tap the Beep button.
3 Press the Device button to go to the Device Overview again.
12 Press Stop to stop recording.
A message screen appears.
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Using ProntoNEO
13 Press OK to save the macro and return to the Mode screen.
The existing command of the selected button is replaced by the macro.
–or–
Press Cancel to return to the Mode screen without saving the macro.
The button retains its previous command.
14 Set the ProntoNEO in Use mode to test the recorded macro.
N
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24
NEOedit
If you want to personalize your ProntoNEO even more beyond its standard
programming features, NEOedit is the tool for you to use. NEOedit is the
ProntoNEO’s companion software that you find on the included CD-ROM. You can
find more information and updates of the software on
http://www.pronto.philips.com.
NEOedit is the visual editor for creating and configuring ProntoNEO Configuration
Files (NCF) on your computer. An NCF is a file that is used to define the ProntoNEO
behaviour and look for the LCD touch screen.
NoteIt is advised to make backup copies of your own configurations. This can be done
with NEOedit.
With NEOedit you can:
• define the types and brands of your devices;
• generate the Device Overview;
• design the page layout and the appearance of buttons;
• configure the behavior of the hard buttons and soft buttons;
• access NEOedit’s extended help system by pressing F1.
• save, duplicate and share NCFs, devices, buttons, bitmaps or codes with
another ProntoNEO;
• preview the NCF on the NEOemulator;
• download the new configurations to your ProntoNEO by means of the included
serial cable;
1 Plug one end of the serial cable in the serial port on your computer.
2 Plug the other end of the serial cable in the serial port on the
ProntoNEO.
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NoteWhen the ProntoNEO is connected to the PC, the battery lifetime may be reduced.
25
NEOedit
Minimum System Requirements
• PC with a Pentium 166 MHz or higher
• Windows 95/98/ME/XP or NT 4.0/2000
• 32 MB of RAM
• 16 MB of free hard disk space
• Free serial port
• CD-ROM player
Installing NEOedit from the CD-ROM
1 Place the NEOedit CD-ROM in your computer.
NEOedit setup will start up automatically. If not, you can install NEOedit by
double-clicking the NEOeditSetup.exe file on the CD-ROM.
2 Follow the instructions on screen that will guide you through the
installation procedure.
The first time you run NEOedit, you have to accept the license agreement.
Otherwise NEOedit will not run.
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26
Maintaining ProntoNEO
Important Notices
Take care not to scratch the touch screen
Use your finger to tap the LCD touch screen or use plastic-tipped pens intended for
use with touch screens.
Never use an actual pen, pencil or other sharp object on the LCD touch screen.
Protect ProntoNEO from extreme temperatures
Keep ProntoNEO away from heaters and other heat sources.
ProntoNEO is not waterproof
ProntoNEO should not be exposed to rain or moisture.
Do not store or use ProntoNEO in any location that is extremely damp or wet.
When you have spilled water on ProntoNEO, you have to take out the batteries and
let ProntoNEO dry for 48 hours before you place the batteries back.
When you have spilled other liquids like coffee on the ProntoNEO, you can clean it
with distilled water. Make sure no water gets into the housing.
The touch screen of ProntoNEO contains a glass element
Do not drop ProntoNEO or subject it to any strong impact.
Cleaning ProntoNEO
Use a soft, damp cloth to clean ProntoNEO.
If the LCD touch screen of ProntoNEO is spoiled, clean it with a soft cloth
moistened with a diluted window-cleaning solution.
Do not use a corrosive detergent or an abrasive sponge.
Avoid the use of abundant water.
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27
FAQ
How do I reset the ProntoNEO?
Under normal circumstances, you will never have to reset the ProntoNEO.
However, on rare occasions, if the ProntoNEO’s touch screen freezes or if you
notice unusual behavior, you need to perform a reset to get the ProntoNEO running
again. All customized commands and devices are retained.
1 Slide the battery cover off the back of the ProntoNEO.
You will see the Reset button in the battery compartment.
2 Use an unfolded paperclip or a sharp pencil to carefully press the
Reset button.
The ProntoNEO restarts and an Introduction screen appears. The ProntoNEO
beeps twice to indicate it is ready for use.
Reset button
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How do I revert to the original configuration?
Reverting to the original configuration restores the ProntoNEO’s devices and
commands to its state when you purchased it. This means that all programming is
lost permanently. Normally, you never have to revert the ProntoNEO. See ‘Revert’
on p. 14.
1 Press and hold the Mode button for 3 seconds.
The mode screen appears.
2 Tap the Setup button.
3 Scroll to the third setup page.
4 Tap the Revert button.
A message screen appears to confirm or cancel the revert process.
5 Press OK or Cancel.
Do I have to calibrate the touch screen?
The ProntoNEO’s touch screen is calibrated when it leaves the factory. You only
have to calibrate the LCD touch screen when you upgrade ProntoNEO’s software in
the future.
28
Troubleshooting
General Problems
The display stays blank or becomes black
• Make sure the batteries are properly installed.
See “The Batteries” on page 3.
• Press the Backlight button to make sure ProntoNEO and the backlight are
turned on.
See ‘Turning on the Display and the Backlight’ on p. 6.
• Adjust the contrast using the Backlight button and the Page Up or Page Down
buttons on the left side of ProntoNEO.
See ‘Changing the LCD Contrast’ on p. 7.
The display is too light or too dark
• Adjust the contrast using the Backlight button and the Page Up or Page Down
buttons on the left side of ProntoNEO.
See ‘Changing the LCD Contrast’ on p. 7.
ProntoNEO shuts off automatically
• This is a timeout feature of the ProntoNEO to save power. You can change
the time ProntoNEO stays on in the Settings.
See ‘Adjust the LCD Timeout’ on p. 12.
Devices do not respond to commands from ProntoNEO
• Make sure ProntoNEO is in Use mode. See ‘Working with Modes’ on p. 10.
• Make sure ProntoNEO’s sending LED is pointed towards the device you’re
operating.
• Check if the battery level is low. If so, replace the batteries.
See ‘The Batteries’ on page 3.
• Check if you have defined the correct brands for your devices.
See ‘Defining the Brands of Your Devices’ on p.15.
• Check if the button you are trying to use is assigned properly via Brand mode,
Learn mode or Macro mode. See ‘Defining the Brands of Your Devices’ on
p. 15, ‘Learning Commands’ on p. 18 and ‘Recording Macros’ on p. 21.
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ProntoNEO does not learn commands from an existing remote control
• Press and hold the buttons on the existing remote control for a longer or
shorter period of time.
• Make sure the distance between the ProntoNEO and the existing remote
control is between 1 and 4 inches (2 to 10 cm).
See ‘Learning Commands’ on p. 18.
• Do not learn commands directly under fluorescent lights.
• Do not learn commands on a reflecting table surface.
• Check if the battery level is low. If so, replace the batteries.
See ‘The Batteries’ on page 3.
• Check if there is sufficient memory to learn commands. If not, revert the
ProntoNEO. See ‘ProntoNEO Information’ and ‘Revert’ on p. 14.
29
Troubleshooting
ProntoNEO is not recognized by the NEOedit software
• Make sure the serial cable is properly connected. See ‘NEOedit’ on p. 25.
• Disconnect other equipment connected to the serial ports, e.g. PDA’s.
• Plug the serial cable in another serial port.
• Try to connect multiple times.
Programming Problems
Buttons are not sending the correct commands
• Check if you have defined the correct brands for your devices.
See ‘Defining the Brands of Your Devices’ on p. 15.
• Check whether the button of the device is learned properly.
See ‘Learning Commands’ on p. 18.
• Check whether the macro is recorded properly.
See ‘Recording Macros’ on p. 21.
ProntoNEO will not switch modes
• Replace the batteries. When the batteries are low ProntoNEO prevents you
from switching to customizing modes so that no customization can get lost.
ProntoNEO is low on memory
• Revert the ProntoNEO. See ‘Revert’ on p. 14.
The configuration file is corrupted
• When this unlikely event occurs, you have to revert to the original
configuration or use NEOedit to download a new configuration file. All your
customized commands and devices will be lost and you will have to reprogram
your ProntoNEO. If you use NEOedit, it is advised to make backup copies of
your customized configurations. See ‘Revert’ on p. 14 and ‘NEOedit’ on p. 25.
User Manual
ProntoNEO error message
If the error message ‘Invalid CF version or corrupt Flash!’ occurs:
• Use the Reset button on the back of the ProntoNEO.
See ‘How do I reset the ProntoNEO?’ on p. 28.
• Try to recover the ProntoNEO Configuration File (NCF) by downloading a
backup copy or the default file from NEOedit.
See ‘NEOedit’ on p. 25.
• Go to the Philips website http://www.pronto.philips.be for more information.
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Specifications
The specifications and design of this product are subject to change without notice.
Display Monochrome touch screen LCD with 4 gray levels and
digital contrast control.
Resolution: 160 x 100 pixels
Blue EL backlighting for LCD and hard buttons
Interface 3-wire (RS232) serial port connector
Software Database with IR codes to operate different brands
Built-in Philips RC codes
Total number of devices limited only by memory
Infrared (IR) Infrared sending LED and learning eye
Operating distance of 33 feet (10 meters)
Learning frequency up to 56 kHz and 455 kHz
Learning distance 1 inch (2 cm) up to 4 inch (10 cm)
Memory 1 MB non-volatile flash memory
Batteries 3 AA-batteries (3 x 1,5V): primary or rechargeable
Power managementPower on by tapping the LCD touch screen or by pressing
the Backlight button
Power off automatically
Dimensions 7.8 inch x 3 inch x 1.3 inch (177mm x 74mm x 33mm)