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PICOBARISTO
SM5478
EN
USER MANUAL
4219.460.4200.1 PICOBARISTO PIANO WHITE_FRONTCOVER_A5_FC_WE.indd 1 08-09-17 08:37
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1
ESPRESSO
2
COFFEE
3
AROMA
STRENGTH
4
MENU /
SPECIAL DRINKS
5 6 7 98 10 11
CAPPUCCINO
LATTE
MACCHIATO
CAFÉ
AU LAIT
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13
12
17
18
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35
36
47
46
45
44
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42
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40
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English
Contents
Machine overview______________________________________________________________________________________ 5
Introduction ___________________________________________________________________________________________ 5
First installation________________________________________________________________________________________ 6
AquaClean filter _______________________________________________________________________________________ 6
Activating the AquaClean filter________________________________________________________________________ 6
Replacing the AquaClean filter________________________________________________________________________ 8
Replacing the AquaClean filter after 8 filters were used_____________________________________________ 8
Measuring the water hardness________________________________________________________________________ 8
Control panel and display_____________________________________________________________________________ 9
One-touch beverage buttons_________________________________________________________________________ 9
Navigation buttons____________________________________________________________________________________ 9
MENU/SPECIAL DRINKS button_______________________________________________________________________ 10
AROMA STRENGTH button ___________________________________________________________________________ 10
Brewing coffee_________________________________________________________________________________________ 10
Brewing coffee with beans____________________________________________________________________________ 10
Brewing coffee with pre-ground coffee_______________________________________________________________ 10
Special drinks and hot water__________________________________________________________________________ 11
How to select special drinks___________________________________________________________________________ 11
Dispensing hot water__________________________________________________________________________________ 11
Brewing milk-based coffee beverages and milk froth________________________________________________ 11
Adjusting volume and taste___________________________________________________________________________ 12
Adjusting coffee and milk volume_____________________________________________________________________ 12
Adjusting coffee strength______________________________________________________________________________ 13
Adjusting grinder settings_____________________________________________________________________________ 13
Cleaning and maintenance____________________________________________________________________________ 14
Cleaning table _________________________________________________________________________________________ 14
Cleaning the brew group______________________________________________________________________________ 15
Cleaning the brew group under the tap_______________________________________________________________ 15
Cleaning the brew group with coffee oil remover tablets____________________________________________ 15
Reinserting the brew group____________________________________________________________________________ 16
Lubrication_____________________________________________________________________________________________ 17
Cleaning the milk carafe ______________________________________________________________________________ 17
Quick Clean function___________________________________________________________________________________ 17
Thorough cleaning of the milk carafe_________________________________________________________________ 18
Weekly cleaning of the milk carafe____________________________________________________________________ 18
Monthly cleaning of the milk carafe___________________________________________________________________ 19
Descaling procedure___________________________________________________________________________________ 20
What to do if the descaling procedure is interrupted________________________________________________ 21
Warning icons and error codes________________________________________________________________________ 22
Meaning of the warning icons_________________________________________________________________________ 22
Meaning of the error codes____________________________________________________________________________ 22
Troubleshooting_______________________________________________________________________________________ 23
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Machine overview
User interface 25 Drip tray release button
1
2 ESPRESSO button 26 Cord
3 COFFEE button 27 Grind setting knob
4 AROMA STRENGTH button 28 Cover of bean hopper
5 Escape button 29 Bean hopper
6 OK button 30 Brew group
7 Standby button 31 Inside of service door with cleaning instructions
8 Display 32 Coffee exit duct
9 MENU/SPECIAL DRINKS button 33 Coffee residues drawer
10 UP button 34 Coffee grounds container
11 DOWN button 35 Drip tray cover
12 CAFÉ AU LAIT button 36 Hot water dispensing spout
13 LATTE MACCHIATO button 37 Opening for hot water dispensing spout
14 CAPPUCCINO button 38 Water tank
15 Protection cover 39 Milk container
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16 Adjustable removable coffee dispensing
spout
17 Lid of water tank 41 Lid of milk dispensing unit
18 Lid of bean hopper 42 Milk dispensing spout
19 Lid of pre-ground coffee compartment 43 AquaClean filter
20 Main switch 44 Water hardness test strip
21 Socket for cord 45 Grease tube with application tip and cap
22 Service door 46 Cleaning brush
23 'Drip tray full' indicator 47 Measuring scoop
24 Drip tray
40 Milk dispensing unit
Introduction
Congratulations on your purchase of a Saeco full-automatic coffee machine!
To fully benefit from the support that Saeco offers, please register your
product at www.saeco.com/care.
To help you get the best out of your coffee machine, Saeco offers full
support in 4 different ways:
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The separate quick start guide for first installation and first use.
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This user manual for more detailed information on how to use the
machine, how to keep it clean, how to descale it and how to solve
problems.
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This is the QR code. Scan this code to access instruction videos on how
to brew the best coffees, how to clean the machine and for a list of
frequently asked questions. (www.saeco.com/care)
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The separate booklet with important safety information.
First installation
For first installation, follow the instructions on the separate quick start guide.
Note: This machine has been tested with coffee. Although it has been
carefully cleaned, there may be some coffee residues left. We guarantee,
however, that the machine is absolutely new.
Note: You can install the AquaClean filter during the first installation
procedure (see separate quick start guide). If you skip installation of the
AquaClean filter at first use, you can install it later by entering the menu.
AquaClean filter
The AquaClean filter is designed to reduce limescale deposits in your coffee
machine and provide filtered water to preserve the aroma and flavor of each
cup of coffee. If you use a series of 8 AquaClean filters as indicated in this
user manual, you don't have to descale your machine for up to 5000 cups.
Note: Your machine has to be completely limescale-free before you start to
use the AquaClean filter. If you did not activate the filter during first
installation, you need to descale the machine before you activate the filter.
Activating the AquaClean filter
Note: Always confirm activation of the AquaClean filter in the machine menu
as described below. You also need to do this after replacing the AquaClean
filter. By activating the AquaClean filter in the machine menu, the machine
monitors the number of filters used. When the filter has been replaced 8
times, the machine reminds you to descale it.
1 For instructions on how to prepare the AquaClean filter for use, see the
separate quick start guide.
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AQUACLEAN
FILTER
0 / 8
ACTIVATE
AQUACLEAN FILTER?
2 MIN
INSERT FILTER
FILL WATER TANK
INSERT
WATER SPOUT
PLACE A
CONTAINER
UNDER THE
WATER SPOUT
ACTIVATING
FILTER
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Note: Shake the AquaClean filter for about 5 seconds, immerse it upside
down in a jug with cold water and wait until no more air bubbles come
out.
2 Press the MENU/SPECIAL DRINKS button, select MENU and press the OK
button to confirm. Scroll to select AQUACLEAN FILTER. Press the OK
button to confirm.
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The display shows the number of AquaClean filters that have been
installed previously from 0 to 8 filters.
3 The display asks if you want to activate the filter. Press the 'Ok' button to
confirm.
4 The display asks you to insert the filter and fill the water tank. Make sure
you fill the water tank up to the MAX level indication.
5 The display reminds you to insert the hot water spout into the machine.
Press the OK button to confirm.
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6 The display reminds you to place a container under the hot water spout.
Press the OK button to confirm. The machine starts dispensing water.
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The filter activation screen appears with a progress bar showing the
progress of filter activation.
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When activation is finished, the display shows a tick to confirm
activation.
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AQUACLEAN
FILTER
2 / 8
DESCALE BEFORE
ACTIVATING FILTER
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Then the machine ready screen appears with theAquaClean 100%
icon to indicate that the filter has been activated.
Replacing the AquaClean filter
Note: Replace the AquaClean filter as soon as the capacity has dropped to
0% and the filter icon flashes quickly. Replace the AquaClean filter at least
every 3 months, even if the machine has not yet indicated that replacement
is required.
Tip: We advise you to buy a new filter when the capacity has dropped to 10%
and the filter icon starts flashing slowly. This ensures that you can replace
the filter when the capacity has dropped to 0%.
1 Take out the AquaClean filter and replace it by a new AquaClean filter
(also see the separate quick start guide).
2 Press the MENU/SPECIAL DRINKS button, scroll to AQUACLEAN FILTER.
Press the OK button to confirm.
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The display asks if you want to activate a new filter.
3 Press the OK button to confirm.
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The display automatically updates the number of filters used.
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Dispense 2 cups of hot water (0.5 l) to complete the activation. Discard
this water.
Replacing the AquaClean filter after 8 filters were used
1 When the filter icon starts flashing on the display, press the
MENU/SPECIAL DRINKS button, scroll to AQUACLEAN FILTER and press
the OK button to confirm.
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The display tells you that you need to descale the machine before
activating the new filter.
2 Press the OK button to start the descaling procedure.
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Press the escape button several times to leave the filter menu if you
do not want to descale right away.
3 At the end of the descaling procedure, the display asks you if you want to
install the AquaClean filter.
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Follow the steps in 'Replacing the AquaClean filter'.
Measuring the water hardness
Note: If you have installed the AquaClean filter, you do not need to set the
water hardness.
To be able to adjust the machine settings to the water in your region, please
measure the water hardness with the water hardness test strip supplied. The
default water hardness of the machine is set to the highest level (4). If the
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measured water hardness is different, adjust the setting in the machine
menu.
1 Immerse the water hardness test strip (supplied with the machine) in tap
water for 1 second.
2 Remove the water hardness test strip and and wait for 1 minute.
3 Check how many squares have turned red and check the water hardness
in the table below.
number of red squares
4 Press the MENU button, select menu and scroll to select water hardness.
value to be set water hardness
1 very soft water
2 soft water
3 hard water
4 very hard water
Select the preferred water hardness setting and press the OK button to
confirm.
Control panel and display
This espresso machine has a self-explaining display for easy use. Read the
sections below for a quick explanation of the buttons.
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One-touch beverage buttons
Use the one-touch beverage buttons (ESPRESSO, COFFEE, CAFÉ AU LAIT,
CAPPUCCINO and LATTE MACCHIATO) to quickly prepare one of the preset
beverages.
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Make sure that the milk carafe is in place and prepared for use when you
select cappuccino or latte macchiato (see the separate quick start guide).
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Note: If you want to stop the brewing process before the machine has
finished dispensing the preset coffee volume, press the OK button or the
previously selected beverage button.
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You can adjust the volume of espresso or coffee.
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After preparing a milk-based beverage, the machine starts the QUICK
CARAFE CLEAN procedure.
Navigation buttons
Use the buttons described below to navigate through the menu:
Escape button: press this button
to return to the main menu.
Ok button: press this button to
select, confirm or stop a function.
Up button: press this button to
scroll up through the display
menu.
Down button: press this button to
scroll down through the display
menu.
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MENU/SPECIAL DRINKS button
Use the MENU/SPECIAL DRINKS button to prepare other drinks, hot water
and frothed milk. You can also use the MENU button to change the following
settings:
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Language: you can use the MENU button to set your preferred language.
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Display contrast
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Coffee temperature
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Stand-by time: this is the time after which the machine goes into standby
mode.
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Water hardness: to be able to adjust the machine settings to the water in
your region, please measure the water hardness.
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To activate the AquaClean filter
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To start descaling
AROMA STRENGTH button
Use the AROMA STRENGTH button to adjust the coffee strength (see
'Adjusting coffee strength') or to brew pre-ground coffee.
Brewing coffee
Brewing coffee with beans
Caution: Only use espresso beans. Never put ground coffee, unroasted
coffee beans or caramelized coffee beans in the bean hopper, as this may
cause damage to the machine.
To brew coffee, follow the instructions on the separate quick start guide.
To brew two cups of espresso or coffee, press the button of the desired
beverage twice. The machine automatically carries out two grinding cycles in
sequences.
Note: Using the cover of the bean hopper helps to keep the beans fresh.
Brewing coffee with pre-ground coffee
When you brew coffee with pre-ground coffee, use the measuring scoop
supplied to put the correct dose in the pre-ground coffee compartment. Do
not add too much pre-ground coffee to avoid the coffee grounds drawer
from getting clogged.
1 Open the lid of the pre-ground coffee compartment.
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2 Pour one measuring scoop of pre-ground coffee into the pre-ground
coffee compartment and close the lid.
Caution: Do not put any other substance than pre-ground coffee in the
pre-ground coffee compartment, as this may damage the machine.
3 Place a cup under the coffee dispensing spout.
4 Press the AROMA STRENGTH button and select the pre-ground coffee
brewing function.
5 Press the OK button to confirm.
The machine automatically starts brewing the selected beverage.
Note: With pre-ground coffee you can only brew one coffee at a time.
Special drinks and hot water
How to select special drinks
1 Press the MENU/SPECIAL DRINKS button and select DRINKS.
2 Press the OK button to confirm.
3 Scroll through the menu and select the desired beverage.
Dispensing hot water
Caution: Steam and hot water may spray out of the hot water dispensing
spout when brewing starts. Wait until brewing has ended before you
remove the hot water dispensing spout.
1 Insert the hot water dispensing spout.
2 Press the MENU/SPECIAL DRINKS button. Select DRINKS, confirm and
scroll to select HOT WATER.
Caution: Only select HOT WATER in the menu when the hot water
dispensing spout is installed.
3 Press the OK button to confirm. The display reminds you to install the hot
water dispensing spout; press the OK button to confirm. The machine
starts dispensing hot water.
4 To stop dispensing hot water, press the OK button.
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Brewing milk-based coffee beverages and milk froth
Note: You can remove the adjustable coffee spout, when using higher
glasses.
Note: For more information on how to use the milk carafe, read the separate
quick start guide or scan the QR code (see 'Introduction ') to access the
dedicated website for instruction videos.
Caution: Make sure that the milk carafe is installed and the milk
dispensing spout is open before you select a milk-based coffee
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beverage or milk froth. If the milk carafe is not installed correctly,
steam and hot milk may spray out of the milk froth dispensing
spout.
1 Place a cup under the open milk dispensing spout.
2 Choose your milk-based beverage.
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Press the one-touch CAPPUCCINO, LATTE MACCHIATO or CAFÉ AU
LAIT button to brew one of these milk-based beverages right away.
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Press the MENU/SPECIAL DRINKS button, choose DRINKS and scroll
down through the drinks to select MILK FROTH.
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The machine reminds you that you have to install the milk carafe and
open the milk froth dispensing spout.
3 The machine first dispenses a preset volume of frothed milk into the cup
or glass and then dispenses a preset volume of coffee.
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To stop dispensing milk or coffee, press the OK button.
4 After brewing milk-based coffee drinks, the display asks you if you want
to perform the quick clean procedure for the milk carafe. You have 10
seconds to activate the QUICK MILK CLEAN program. You can perform
the quick clean procedure while leaving the milk inside the milk carafe. It
is recommended to perform the quick clean procedure at least once a
day. Press the OK button to confirm that you want to perform the quick
clean procedure or press the 'back' icon to perform the quick clean
procedure later.
Adjusting volume and taste
Adjusting coffee and milk volume
You can adjust the volume of the beverage brewed according to your taste
and to the size of the cups.
Caution: Do not use cups that have a diameter of more than 8cm, to avoid
damage to the front panel.
Note: We advise you to use glass cups or cups with a ceramic-coated rim.
1 To adjust the espresso volume, press and hold the ESPRESSO button
until the display shows the MEMO icon.
-
The machine enters the programming phase and starts to brew the
selected beverage.
2 Press the OK button when the cup contains the desired amount of
espresso.
-
The tick on the display shows that the button is programmed: every
time it is pressed, the machine brews the set espresso volume.
Note: To set the volume of coffee, café au lait, cappuccino and latte
macchiato, follow the same procedure: press and hold the button of the
beverage and press the OK button when the cup contains the desired
amount. To adjust the volume of other drinks select your drink, press and
hold the OK button until the display shows the MEMO icon and then press
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the OK button again to save the desired volume. To adjust the volume of
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2
3
4
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1
2
milk-based coffee beverages, first insert the milk carafe and save the milk
volume and then save the coffee volume.
Adjusting coffee strength
To change the coffee strength, press the AROMA STRENGTH button. Each
time you press the AROMA STRENGTH button, the aroma strength changes
by one degree. The display shows the chosen strength, which is only saved if
you brew a coffee.
1 Very mild
2 Mild
3 Regular
4 Strong
5 Very strong
Note: The machine automatically dispenses the correct coffee volume for
each coffee strength.
Note: You can also use the AROMA STRENGTH button to brew coffee with
pre-ground coffee.
Note: After adjusting the coffee strength, the display shows the main menu
again and saves the chosen aroma strength when you brew a coffee.
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Adjusting grinder settings
You can adjust the grind settings by using the grind setting knob inside the
bean container. At each setting selected, the ceramic coffee grinder
guarantees a perfectly even grind for every cup of coffee you brew. It
preserves the full coffee aroma and delivers the perfect taste to every cup.
Note: You can only adjust the grind settings when the machine is grinding
coffee beans.
Caution: Do not turn the grind setting knob more than one notch at a time to
prevent damage to the grinder.
1 Place a cup under the coffee dispensing spout.
2 Open the lid of the bean hopper.
3 Press the ESPRESSO button.
4 When the grinder starts grinding, press down the grind setting knob and
turn it to the left or right.
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There are 10 different grind settings you can choose from. The lower the
setting, the stronger the coffee.
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Cleaning and maintenance
Note: Consult the table below for when and how to clean all detachable
parts of the machine. For more detailed information on how to clean the
brew group and how to descale the machine, read the corresponding
chapters below or go to the dedicated website www.saeco.com/care.
Cleaning table
Part description
Brew group Weekly Remove the brew group and clean it under the tap
When to clean How to clean
(see 'Cleaning the brew group under the tap').
Depending on the
type of usage
Monthly Clean the brew group with the coffee oil remover
Milk carafe After every use Perform the QUICK CARAFE CLEAN as indicated on
Daily Clean the milk carafe thoroughly (see 'Thorough
Weekly Disassemble the milk carafe and clean all parts under
Monthly Use Saeco milk circuit cleaner CA6705 for this
Drip tray As soon as the red
Coffee grounds
container
Water tank When it suits you Clean it under the tap.
'drip tray full' indicator
pops up through the
drip tray.
When it suits you Empty the coffee grounds container and clean it
Lubricate the brew group (see 'Lubrication').
tablets.
the machine after preparing a milk-based beverage.
cleaning of the milk carafe'). You can also select the
QUICK CLEAN function via menu, if not already
performed after preparing a milk-based beverage.
the tap (see 'Weekly cleaning of the milk carafe').
cleaning cycle (see 'Monthly cleaning of the milk
carafe').
Empty the drip tray and clean it under the tap.
under the tap. Make sure the machine is switched on
while you empty and clean the coffee grounds
container.
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Part description When to clean How to clean
2
1
Pre-ground coffee
compartment/coffee
exit duct
Weekly Clean the top part with a spoon handle as shown
below.
Cleaning the brew group
Note: Scan the QR code or go to www.saeco.com/care for detailed
instructions on how to disassemble and clean the brew group.
Caution: Do not clean the brew group in the dishwasher and do not use
washing-up liquid or a cleaning agent to clean it. This may cause the brew
group to malfunction and may have a negative effect on the coffee taste.
Cleaning the brew group under the tap
1 Switch off the machine and unplug it.
2 Remove the drip tray with the coffee grounds container.
3 Open the service door.
4 Press the PUSH button (1) and pull at the grip of the brew group to
remove it from the machine (2).
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5 Rinse the brew group thoroughly with lukewarm water. Clean the upper
filter carefully.
6 Let the brew group air-dry.
Note: Do not dry the brew group with a cloth to prevent fibers from
collecting inside the brew group.
Cleaning the brew group with coffee oil remover tablets
Caution: Only use coffee oil remover tablets for cleaning. They do not have
a descaling function.
1 Place a container under the coffee dispensing spout.
2 Press the AROMA STRENGTH button and select GROUND COFFEE.
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3 Put a coffee oil remover tablet in the pre-ground coffee compartment.
4 Press the COFFEE button. The machine dispenses water from the coffee
dispensing spout.
5 When the progress bar has reached the middle, set the main switch on
the back of the machine to OFF.
6 Let the degreasing solution work for approximately 15 minutes.
7 Set the main switch to ON. Press the standby button.
8 Wait until the machine performs an automatic rinsing cycle.
9 Perform the 'Weekly cleaning of the brew group'procedure.
10 Remove the drip tray with the coffee grounds container. Empty the drip
tray and the coffee grounds container and place them back in the
machine.
11 Press the AROMA STRENGTH button and select GROUND COFFEE.
12 Press the COFFEE button. The machine dispenses water from the coffee
dispensing spout.
13 Repeat steps 12 and 13 twice. Discard the dispensed water.
Reinserting the brew group
1 Before you slide the brew group back into the machine, make sure the
two yellow reference signs on the side match. If they do not match,
perform the following step:
-
Make sure the lever is in contact with the base of the brew group.
2 Make sure that the yellow locking hook of the brew group is in the correct
position.
-
To position the hook correctly, push it upwards until it is in uppermost
position.
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The hook is not positioned correctly if it is still in bottommost position.
3 Slide the brew group back into the machine along the guiding rails on the
sides until it locks into position with a click.
Caution: Do not press the PUSH button.
4 Close the service door.
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Lubrication
For optimal performance of the machine, you have to lubricate the brew
group. See table below for the lubrication frequency. For support visit our
website: www.saeco.com/care.
Usage frequency
Low 1-5 Every 4 months
Normal 6-10 Every 2 months
Heavy >10 Every month
Nr of beverages brewed daily Lubrication frequency
1 Switch off the appliance and unplug it.
2 Remove the brew group and rinse it under a lukewarm tap (see 'Cleaning
the brew group under the tap').
3 Apply a thin layer of grease around the shaft in the bottom of the brew
group.
4 Apply a thin layer of grease to the rails on both sides (see figure).
5 Reinsert the brew group (see 'Reinserting the brew group').
You can use the grease tube multiple times.
Cleaning the milk carafe
Quick Clean function
After preparing a milk-based beverage, the carafe cleaning icon appears on
the display.
1 Press the MENU button and select QUICK CLEAN, press the OK button to
confirm.
2 Make sure that the milk carafe is installed and the milk froth dispensing
spout is open.
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5
3
4
1
2
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3 Place the container under the milk froth dispensing spout.
4 Press the OK button to start dispensing hot water.
Thorough cleaning of the milk carafe
To clean the milk carafe thoroughly, you have to do the following regularly:
1 Remove the lid of the milk dispensing unit.
2 Lift the milk dispensing spout out of the milk dispensing unit.
3 Remove the milk tube from the milk dispensing spout.
4 Rinse the milk tube and milk dispensing spout with lukewarm water
thoroughly.
Weekly cleaning of the milk carafe
The milk dispensing spout consists of 5 components. Disassemble all
components once a week and clean them under the tap. You can also clean
all components, except for the milk container, in the dishwasher.
1 Milk tube
2 Rubber support
3 Milk frother
4 Milk frother connector
5 Housing of milk dispensing spout
Disassembling the milk dispensing spout
1 Press the release buttons on both sides of the top of the milk dispensing
unit (1) and lift the top off the milk container (2).
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2 Turn the milk dispensing unit upside down and hold it firmly in your hand.
Pull the milk tube off the support.
3 Press the release buttons on the milk frother and remove the milk frother
from the the rubber support.
4 Pull the milk frother connector out of the milk frother.
5 Rinse all components under a lukewarm tap.
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Reassembling the milk carafe
1 To reassemble themilk dispensing spout, follow steps 2 to 4 of
'Disassembling the milk dispensing spout' in reverse order.
2 Place the milk dispensing spout back into the top of the milk carafe.
3 Place the top of the milk carafe back onto the milk carafe.
Note: Before you place the milk dispensing spout back into the top of the
milk carafe, move the pin inside the top to the correct position. If this pin is
not in the correct position, you cannot place the milk dispensing spout back
into the top of the milk carafe.
Monthly cleaning of the milk carafe
Only use SAECO milkcircuit cleaner CA6705 for this cleaning cycle.
1 Pour the contents of the milk circuit cleaner sachet in the milk carafe.
Then fill the milk carafe with water up to the MAX indication. Then fill the
milk carafe with water up to the MAX level indication.
2 Insert the milk carafe into the machine and place a container under the
milk dispensing spout.
3 Press the MENU button, select DRINKS and scroll to MILK FROTH. Press
the OK button to start dispensing the cleaning solution.
4 Repeat step 3 until the milk carafe is empty.
5 When the carafe is empty, remove the container and the milk carafe from
the machine.
6 Rinse the milk carafe thoroughly and fill it with fresh water up to the MAX
level indication.
7 Insert the milk carafe into the machine.
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START
DESCALING?
23 MIN
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8 Place the container under the milk dispensing spout.
9 Press the MENU button and select MILK FROTH in the DRINKS menu to
start the carafe rinsing cycle.
10 Repeat step 9 until the milk carafe is empty.
Note: Never drink the solution dispensed during this step.
11 Repeat steps 6-10.
12 When the machine stops dispensing water, the cleaning cycle is finished.
13 Disassemble all the components and rinse them under a lukewarm tap.
The machine is ready for use.
Descaling procedure
When the display asks 'START DESCALING?', you need to descale the
machine. If you do not descale the machine when this message appears on
the display, the machine will eventually stop working properly. In this case,
repairs are not covered by the warranty.
Only use Philips Saeco descaling to descale the machine. Under no
circumstances should you use a descaler based on sulfuric acid,
hydrochloric acid, sulfamic or acetic acid (vinegar) as this may damage the
water circuit in your machine and not dissolve the limescale properly. Not
using the Philips descaler will void your warranty. Failure to descale the
appliance will also void your warranty. You can buy Philips Saeco descaling
solution in the online shop at www.saeco.com/care.
The descaling procedure lasts 23 minutes and consists of a descaling cycle
(20 minutes) and a rinsing cycle (3 minutes). You can pause the descaling or
rinsing cycle by pressing the ESC button. To continue the descaling or
rinsing cycle, press the OK button.
Note: Do not remove the brew group during the descaling procedure.
Warning: Do not drink the descaling solution or the water
dispensed during the descaling procedure.
1 Remove the drip tray and the coffee grounds container, empty and clean
them and put them back into place.
2 Place a large container (1.5 l) under the coffee dispensing spout.
3 When the display asks 'Start descaling?', press the OK button to start the
descaling procedure.
4 The display reminds you that you have to remove the AquaClean filter.
Remove the filter and press the OK button.
Note: You can press the escape button to skip descaling. If you want to
start the descaling procedure later, press the MENU button, select MENU
and scroll to select DESCALING. Press OK to confirm.
5 The display reminds you that you have to empty the drip tray. Press the
OK button to confirm.
6 The display reminds you that you have to insert the milk carafe. Fill the
milk carafe with water halfway, insert the carafe and open the milk
dispensing spout. Press the OK button to confirm.
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M
AX
CALC
CLEAN
CALC
CLEAN
1
2
English
21
7 Pour the descaling solution into the water tank. Fill the water tank with
fresh water up to the CALC CLEAN level indication. Place the water tank
back into the machine. Press the OK button to confirm.
-
The first phase of the descaling procedure starts. The machine starts
dispensing the descaling solution at intervals.
-
The display shows the descaling icon, the phase indication and the
duration. This first phase takes 20 minutes.
8 Let the machine dispense the descaling solution until the water tank is
empty.
9 Remove the water tank and rinse it.
10 Fill the water tank with fresh water up to the CALC CLEAN level
indication. Place the water tank back into the machine and press OK.
11 Remove and rinse the milk carafe. Fill the milk carafe with water up to the
MIN level indication. Insert the milk carafe into the machine and open the
milk froth dispensing spout.
12 Remove and empty the container and place it back under the coffee
dispensing spout. Press OK to confirm.
13 The second phase of the descaling procedure starts, which is the rinsing
cycle. This phase takes 3 minutes. The display shows the rinsing icon and
the duration of the phase.
Note: If the water tank is not filled up to the CALC CLEAN level, the
machine may require another rinsing cycle.
14 Wait until the machine stops dispensing water. The descaling procedure
is finished when the tick appears on the display.
15 Press the OK button to exit the descaling cycle. The machine starts
heating up and performs the automatic rinsing cycle.
16 Remove and empty the container.
17 Perform the 'Weekly cleaning of the milk carafe' procedure to clean the
milk carafe after descaling.
18 Clean the brew group by performing the 'Weekly brew group cleaning'
cycle.
19 Install a new AquaClean filter in the water tank.
Tip: Using the AquaClean filter reduces the need for descaling!
What to do if the descaling procedure is interrupted
Once the descaling procedure has started, you must let the machine
perform the entire procedure until the very end without switching off the
machine. If the machine gets stuck during descaling, you can exit the
descaling procedure by pressing the standby button. If this occurs, or in case
of a power failure or accidental disconnection of the cord, do the following:
1 Empty and rinse the water tank thoroughly.
2 Fill the water tank up to the CALC CLEAN level indication and switch the
machine back on. The machine will heat up and perform an automatic
rinsing cycle.
3 Before brewing any drinks, perform a manual rinsing cycle.
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ADD WATER
INSERT CARAFE
ADD COFFEE
INSERT
WATER SPOUT
10
SUPPORT REQUIRED
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English
Note: If the descaling procedure was not completed, the machine will
require another descaling procedure as soon as possible.
Warning icons and error codes
Meaning of the warning icons
The warning icons are displayed in red. Below you find a list of the warning
icons that may appear on the display and their meaning.
Fill the water tank with fresh
water to the MAX level
indication.
The bean hopper is empty.
Put new coffee beans in the
bean hopper.
The brew group is not in the
machine or it is not inserted
correctly. Insert the brew
group.
The hot water dispensing
spout is not installed. Insert
the hot water dispensing
spout.
If the display shows an error
code, check section 'Meaning
of the error codes' to see
what the code on the display
means and what you can do.
The machine cannot be used
when this icon is on the
display.
The milk carafe is not installed.
Insert the milk carafe into the
machine.
The coffee grounds container
is full. Make sure the machine
is switched on. Then remove
and empty the coffee grounds
container.
The brew group is blocked by
coffee powder. Clean the brew
group.
Insert the drip tray and close
the service door.
Meaning of the error codes
Below you find a list of the error codes that may appear on the display, their
meaning and how to solve the problem. If these solutions do not help to
remove the error code from the display and bring the machine back to
normal working order, contact the Saeco hotline. Contact details can be
found in the warranty booklet or on www.saeco.com/care.
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Error code Problem Cause Possible solution
01 The coffee grinder is
blocked
The coffee exit duct is
clogged.
Clean the coffee exit duct thoroughly
with the handle of the measuring
spoon or a spoon handle. Switch the
appliance off and on again.
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23
03 - 04 There is a problem
05 There is a water
14 The machine is
with the brew group.
circuit problem.
overheated.
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the machine. If you are unable to solve the problem with the
information below, visit www.saeco.com/care for a list of frequently asked
questions or contact the Consumer Care Center in your country.
Problem
The machine does not
switch on.
Cause Solution
The machine is disconnected
or the main switch is in the 'off'
position (0).
The brew group is
dirty.
The brew group is not
positioned correctly.
There is air in the
water circuit.
This can have several
causes.
Remove the brew group and clean it
thoroughly (see 'Cleaning the brew
group').
Remove the brew group and reinsert
it. Make sure the two reference signs
on the side match before you slide
the brew group back into the
machine.
Remove and place back the water
tank a couple of times. Make sure
you insert it into the machine
properly. Check if the water tank
compartment is clean.
If you use an AquaClean filter:
remove the AquaClean filter from the
water tank and shake it to remove all
air from the filter. Then place the
AquaClean filter back into the water
tank.
Switch the machine off and switch it
back on again after 30 minutes. Try
this 2 or 3 times.
Check if the mains cord is inserted
correctly.
The machine is in DEMO
mode.
You pressed the standby
button for more than 8
seconds.
Make sure the main switch is set to 'on'
position (I).
Switch the machine off and then on
again with the main switch on the back
of the machine.
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English
Problem Cause Solution
The drip tray fills up
quickly.
This is normal. The machine
uses water to rinse the internal
circuit and brew group. Some
water flows through the
internal system directly into the
drip tray.
Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray cover.
Place a cup under the dispensing spout
to collect rinsing water.
The 'coffee grounds
container full' icon
remains displayed.
I cannot remove the brew
group.
You have not removed the
I cannot insert the brew
group.
You emptied the coffee
grounds container while the
machine was switched off.
You placed back the coffee
grounds container too fast.
The brew group is not in the
correct position.
coffee grounds container.
The brew group is not in the
correct position.
Always empty the coffee grounds
container while the machine is switched
on. If you empty the coffee grounds
container when the machine is switched
off, the coffee cycle counter is not reset.
In that case, the 'empty coffee grounds
container' message stays on the display
even though the container is not full.
Do not place back the coffee grounds
container until the display message
prompts you to put it back.
Close the service door. Switch the
machine off and back on again. Wait for
the 'machine ready' screen to appear
and then remove the brew group.
Remove the coffee grounds container
before you remove the brew group.
You did not put the brew group in the
correct position before placing it back.
Make sure that the lever is in contact
with the base of the brew group and
that the hook of the brew group is in the
correct position.
Reset the machine in the following way:
place the drip tray and the coffee
grounds container back. Leave the brew
group out. Close the service door and
switch the machine on and off. Then try
to reinsert the brew group.
The machine is still in the
descaling procedure.
The coffee has too little
crema or is watery.
The coffee blend is not the
The grinder is set to a too
coarse setting.
correct one.
You cannot remove the brew group
when the descaling procedure is active.
First complete the descaling process
and then remove the brew group.
Adjust the grinder to a finer setting.
Change the coffee blend.
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Problem Cause Solution
The machine is performing its
self-adjustment procedure.
The brew group is dirty. Clean the brew group.
Brew a few cups of coffee.
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25
Coffee is leaking from the
coffee dispensing spout.
The coffee is not hot
enough.
The temperature is set too low.
You added milk. Whether the milk you add is warm or
The machine grinds the
coffee beans, but coffee
does not come out.
The brew group is dirty. Clean the brew group.
The coffee dispensing spout is
The coffee comes out
slowly.
The brew group is dirty. Clean the brew group.
The coffee dispensing spout is
clogged.
The coffee exit duct is clogged. Clean the coffee exit duct.
The cups you use are cold. Preheat the cups by rinsing them with
Check the menu settings.
The coffee exit duct is blocked. Clean the coffee exit duct with the
The grinder is set to a too fine
setting.
dirty.
The grinder is set to a too fine
setting.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
hot water.
Set the temperature to 'high' in the
menu.
cold, it always decreases the
temperature of the coffee to some
extent.
handle of the measuring spoon or a
spoon handle. Switch the appliance off
and on again.
Adjust the grinder to a coarser setting.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
Use a different coffee blend or adjust
the grinder.
The coffee exit duct is blocked. Clean the coffee exit duct with the
The machine circuit is blocked
The frothed milk is too
cold.
The milk does not froth. The milk carafe is dirty or not
The milk dispensing spout has
by limescale.
The cups are cold. Preheat the cups with hot water.
inserted correctly.
not been opened fully.
handle of the measuring spoon or a
spoon handle.
Descale the machine.
Clean the carafe and make sure that you
position and insert it correctly.
Make sure that the milk dispensing
spout is in the correct position.
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English
Problem Cause Solution
The milk carafe is incompletely
assembled.
Make sure that all the components
(especially the milk tube) have been
assembled correctly
The type of milk used is not
I cannot activate the
AquaClean filter and the
machine asks for
descaling.
The filter has not been
You did not install the
You did not activate the new or
suitable for frothing.
You have already replaced the
AquaClean filter 8 times. After
you have replaced the
AquaClean filter 8 times, you
need to descale the machine.
replaced in time after the
AquaClean filter icon flashed
and the capacity dropped to
0%.
AquaClean filter during first
installation, but after having
brewed approx. 50 coffees
(based on 100ml cups). The
machine has to be completely
limescale-free before you
install the AquaClean filter.
replaced AquaClean filter in
the machine menu. Also after
replacing the filter, you need to
confirm activation in the
machine menu.
Different types of milk result in different
amounts of froth and different froth
qualities. We have tested the following
milk types which proved to deliver a
good milk froth result: semi-skimmed or
full-fat cow's milk, soy milk and lactosefree milk. Other types of milk have not
been tested and may result in a small
amount of milk froth.
Descale your machine first and install
the AquaClean filter. Always activate the
AquaClean filter in the menu. Also do
this when you replace the filter.
Descale your machine first and then
install the AquaClean filter.
First descale the machine and then
install a new AquaClean filter. After
descaling, the filter counter is reset to
0/8. Always confirm filter activation in
the machine menu. Also do this after
filter replacement.
Descale your machine first. Then
activate the AquaClean filter in the
menu. Also do this when you replace the
filter.
The AquaClean filter icon
does not appear on the
display after I replaced
the filter.
The AquaClean filter is
installed, but the
descaling message
appears.
You did not confirm activation
in the machine menu.
You have not activated the
AquaClean filter in the machine
menu.
Confirm the activation of the filter in the
machine menu. If the display shows
'START CALC CLEAN', you first need to
descale the machine. Remove the
AquaClean filter before descaling and
reinsert it afterwards.
First descale the machine and then
install a new AquaClean filter. This will
reset the filter counter to 0/8. Always
confirm filter activation in the machine
menu, also after filter replacement.
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Problem Cause Solution
The AquaClean filter does
not fit.
You need to remove air from
the filter.
Let air bubbles come out of the filter.
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27
There is still water in the water
You are trying to install another
There is water under the
machine.
The machine is not placed on a
tank.
filter than the AquaClean filter.
The rubber o-ring is not
attached to the AquaClean
filter.
The drip tray is too full and has
overflowed.
horizontal surface.
Empty the water tank before you install
the filter.
Only the AquaClean filter fits into the
machine.
Check the packaging for the o-ring and
attach it to the AquaClean filter.
Empty the drip tray when the 'drip tray
full' indicator pops up through the drip
tray. Always empty the drip tray before
you start descaling the machine.
Place the machine on a horizontal
surface so that the 'drip tray full'
indicator works properly.
Page 28
Milk
circuit
cleaner
START
DESCALING?
23 MIN
Page 29
4219.460.4200.1 (9/2017) rev.00
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