Single/Double
Electric Breast
Pump
Premium Plus
SCF394/11
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www.philips.com/mybreastpump
CB
A
A
A1
A2
A3
C5
C3 C4
C2
C1
A4
B1
B2
B3
B4
B5
B6
A5
English
Contents
Introduction __________________________________________________________________________________________ 5
General description __________________________________________________________________________________ 6
Intended use and indications for use________________________________________________________________ 6
Important safety information ________________________________________________________________________ 7
Before first use _______________________________________________________________________________________ 11
Cleaning and disinfecting ____________________________________________________________________________ 11
Using the breast pump _______________________________________________________________________________ 14
Using the breast pump when you have symptoms of engorgement _______________________________ 20
After use ______________________________________________________________________________________________ 20
Feeding breast milk with the bottle__________________________________________________________________ 21
Compatibility _________________________________________________________________________________________ 23
Ordering accessories _________________________________________________________________________________ 23
Recycling______________________________________________________________________________________________ 24
Battery removal instructions _________________________________________________________________________ 24
Warranty and support ________________________________________________________________________________ 25
Troubleshooting ______________________________________________________________________________________ 25
Undesirable side effects _____________________________________________________________________________ 27
Storage conditions ___________________________________________________________________________________ 28
Electromagnetic fields (EMF) ________________________________________________________________________ 28
Technical information ________________________________________________________________________________ 28
Explanation of symbols ______________________________________________________________________________ 31
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English
Introduction
Congratulations on your purchase and welcome to Philips Avent! To fully benefit from the support
that Philips Avent offers, register your breast pump at www.philips.com/welcome.
The Philips Avent single/double electric breast pump Premium Plus is inspired by babies and their
natural suction movement. The soft silicone cushion stimulates the nipple with gentle massaging
movements, helping you to express milk comfortably and effectively. The combination of suction and
nipple stimulation triggers fast milk flow. The no-lean-forward design enables you to sit in a relaxed,
upright position while expressing.
Healthcare professionals and the World Health Organization recommend to exclusively feed children
with breast milk during the first six months of life and to continue giving them breast milk for two years
next to offering additional nutritious foods. This is because your breast milk is specially adapted to
your baby’s needs and helps to protect your baby against infection and allergies. To breastfeed
longer, you can express and store your milk so that your baby can still enjoy the benefits of it, even if
you cannot be there to provide it yourself. As the pump is compact, quiet and discrete to use, you can
take it with you anywhere, allowing you to express milk at your own convenience and to maintain your
milk supply.
If breastfeeding goes well, it is advisable (unless recommended otherwise by your healthcare
professional) to wait until your milk supply and breastfeeding schedule are established (normally at
least 2 to 4 weeks after giving birth) before you start expressing.
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General description
Note: The numbers mentioned below refer to the numbers on the figure of the front foldout page
of this user manual.
Note: The double breast pump comes with two pieces of the items shown in Figures B and C.
Product description (Fig. A)
A1 Motor unit
A2 Breast pump kit
A3 Bottle
A4 Adapter*
Breast pump kit (Fig. B)
B1 Silicone tube and cap
B2 Silicone diaphragm
B3 Pump body
Philips Avent Natural bottle (Fig. C)
C1 Bottle cap
C2 Screw ring
C3 Teat
A5 Double breast pump
* The adapter supplied may vary for different
countries.
B4 Cover
B5 Cushion
B6 White valve
C4 Sealing disc
C5 Bottle
Accessories
There are multiple versions of this breast pump package, which all come with a different combination
of the following Philips Avent accessories:
-
Breast pads
-
Travel bag
-
Insulation pouch
-
Cleaning brush
* For these accessories, a separate user manual is provided.
-
Storage cups with adapter*
-
Breast milk storage bags*
-
Natural bottles
Intended use and indications for use
The Philips Avent single/double electric breast pump Premium Plus is intended to express and collect
milk from the breast of a lactating woman, and indicated to alleviate the symptoms of engorgement.
The device is intended for a single user.
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Important safety information
Read this user manual carefully before you use the breast pump and save it for future reference.
This user manual can also be found online on the Philips Avent website: www.philips.com/avent.
This product is operated by the lactating woman herself.
You can use this breast pump in an everyday environment.
Contraindications
- Never use the breast pump while you are pregnant, as pumping
can induce labor.
Warnings
Warnings to avoid choking, strangulation and injury:
- Do not allow children or pets to play with the motor unit, the
adapter, packaging materials or accessories.
- Always unplug the breast pump after use and when fully
charged. Store the breast pump when not in use.
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This breast pump is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge. Such persons can only use this
breast pump if they are supervised by or have received proper
instruction concerning use of the appliance by a person
responsible for their safety.
Warning to prevent transmitting infectious diseases:
-
If you are a mother who is infected with Hepatitis B, Hepatitis C or
Human Immunodeficiency Virus (HIV), expressing breast milk will
not reduce or remove the risk of transmitting the virus to your
baby through your breast milk.
Warnings to avoid electric shock:
-
Inspect the breast pump, including the adapter, for signs of
damage before each use. Do not use the breast pump if the
adapter or plug is damaged, if it does not work properly or if it has
been dropped or submerged in water.
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Only use the adapter (S009AHz050yyyy) provided with this
breast pump.
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Always ensure that it is easy to disconnect the device from the
mains in case of malfunction. The adapter is considered the
disconnection device.
Warnings to avoid contamination and to ensure hygiene:
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For hygienic reasons, the breast pump is only intended for
repeated use by a single user.
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Clean and disinfect all parts before first use and after each use.
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Do not use antibacterial or abrasive cleaning agents to clean the
breast pump parts as this may cause damage.
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Wash your hands thoroughly with soap and water before you
touch breast pump parts and breasts to prevent contamination.
Avoid touching the inside of containers or lids.
Warnings to avoid breast and nipple problems including pain:
-
Do not use the breast pump if the silicone diaphragm appears to
be damaged or broken. See chapter ‘Ordering accessories’ for
information on how to obtain replacement parts.
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Only use accessories and parts recommended by Philips Avent.
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There are no user serviceable parts inside the motor unit of the
breast pump.
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No modification of the breast pump is allowed. If you do so, your
warranty becomes invalid.
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Never use the breast pump while you are sleepy or drowsy to
avoid lack of attention during use.
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Always switch off the breast pump before you remove the pump
body from your breast, in order to release the vacuum.
-
If the vacuum is uncomfortable or causes pain, switch off and
remove the breast pump from your breast.
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Do not continue pumping for more than five minutes at a time if
you do not succeed in expressing any milk. Try to express at
another time during the day.
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If the process becomes very uncomfortable or painful, stop using
the pump and consult your healthcare professional.
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Warnings to prevent damage and malfunction of the breast pump:
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Portable radio frequency (RF) communications equipment
(including mobile phones and peripherals such as antenna cables
and external antennas) should not be used closer than 30cm
(12in) to any part of the breast pump, including adapter. This
could have a negative effect on the performance of the breast
pump.
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Use of this equipment adjacent to or stacked with other
equipment should be avoided because it could result in improper
operation.
Warning to avoid increased electromagnetic emissions or
decreased electromagnetic immunity of this device, resulting in
improper operation:
-
Do not use any other adapter or charging cable than supplied
with the device.
Battery safety instructions
-
Only use thisproduct for its intended purpose and follow the
general and battery safety instructions as described in this user
manual. Any misuse can cause electric shock, burns, fire and other
hazards or injuries.
-
To charge the battery, only use the detachable adapter
(S009AHz050yyyy) provided with the product. Do not use an
extension cord.
-
Charge, use and store the product at the temperature ranges
indicated in the technical specifications table in this user manual.
-
Always unplug the product when it is fully charged.
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Do not burn products and their batteries and do not expose them
to direct sunlight or to high temperatures (e.g. in hot cars or near
hot stoves). Batteries may explode if overheated.
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If the product becomes abnormally hot, gives off an abnormal
smell, changes color or if charging takes much longer than usual,
stop using and charging the product and contact your local
Philips dealer.
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Do not place products and their batteries in microwave ovens or
on induction cookers.
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This product contains a rechargeable battery that is nonreplaceable. Do not open the product to replace the rechargeable
battery.
Cautions
Cautions to prevent damage to and malfunctioning of the breast
pump:
-
Prevent the adapter and motor unit from coming into contact with
water.
-
Never put the motor unit or the adapter in water or in a
dishwasher, as this causes permanent damage to these parts.
-
Keep the adapter and the silicone tubes away from heated
surfaces to avoid overheating and deformation of these parts.
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Before first use
Disassemble, clean and disinfect all parts that come into contact with breast milk before you use the
breast pump for the first time and after every use.
Fully charge the device before you use it for the first time or after a long period of non-use.
Cleaning and disinfecting
Overview
Clean and disinfect the parts that come into contact with the breast and breast milk as described
below:
When How
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Clean and disinfect before first use
and after every use.
The following parts do not come into contact with the breast and breast milk; clean them as described
below:
When How
Clean when needed. Wipe with a clean, damp cloth with
Disassemble all parts and then
clean them as described in chapter
'Cleaning' and disinfect them as
described in chapter 'Disinfecting'.
water and mild detergent.
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Step 1: Disassembling
Disassemble the breast pump, bottle and storage cup completely.
Also remove the white valve from the breast pump.
Step 2: Cleaning
The parts that come in contact with milk can be cleaned manually or in the dishwasher.
Warning: Do not use antibacterial or abrasive cleaning agents to clean the breast
pump parts as this may cause damage.
Caution: Never put the motor unit or the adapter in water or in a dishwasher, as this
causes permanent damage to these parts.
Caution: Be careful when you remove and clean the white valve. If it gets damaged,
your breast pump does not function properly. To remove the white valve, gently pull at
the ribbed tab on the side of the valve. To clean the white valve, rub it gently between
your fingers in warm water with some dishwashing liquid. Do not insert objects into the
white valve, as this may cause damage.
Step 2A: Manual cleaning
5 min.
Supplies needed:
-
Mild dishwashing liquid
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Drinking-quality water
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Soft, clean brush
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Clean tea towel or drying rack
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Clean sink or bowl
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1. Rinse all parts under
a running tap with
lukewarm water.
5. Leave all parts to airdry on a clean tea towel
or drying rack.
2. Soak all parts for
5minutes in warm
water with some mild
dishwashing liquid.
Step 2B: Cleaning in the dishwasher
Supplies needed:
-
Mild dishwashing liquid or a dishwashing tablet
-
Drinking-quality water
Note: Food colorings may discolor parts.
3. Clean all parts with a
cleaning brush.
4. Thoroughly rinse all
parts under a running
tap with cold clear
water.
1. Place all parts on the
top rack of the
dishwasher.
2. Put dishwashing
liquid or a tablet in the
machine and run a
standard program.
3. Leave all parts to airdry on a clean tea towel
or drying rack.
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5 min.
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Step 3: Disinfecting
Supplies needed:
-
A household pot
-
Drinking-quality water
Caution: During disinfection with boiling water, prevent the bottle or other parts from
touching the side of the pot. This can cause irreversible product deformation or damage
that Philips cannot be held liable for.
1. Fill a household pot
with enough water to
cover all parts and
place all parts in the
pot. Let the water boil
for 5minutes. Make
sure the parts do not
touch the side of the
pot.
2. Allow the water to
cool down.
3. Gently remove the
parts from the water.
Place the parts on a
clean surface/tea towel
or drying rack to air-dry.
4. Store the dry items
safely in a clean,
protected area until
needed. Ensure the
clean parts have airdried completely before
storing them to help
prevent germs and
mold from growing.
Using the breast pump
Cushion size
The Philips Avent single/double electric breast pump Premium Plus has a soft, active cushion. There is
only one cushion size. It gently stimulates your nipple to trigger milk flow. The cushion is made of
flexible silicone, fitting nipple sizes up to 30mm/1.18in.
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3 sec.
Charging the breast pump
Fully charge the battery before you use the breast pump for the first time and when the battery is low.
Fully charging the battery takes up to 4hours.
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1. Switch off the device. 2. Insert the adapter
into the wall socket and
insert the small plug at
the other end into the
motor unit.
3. The battery is
charging.
4. When the battery is
fully charged, remove
the adapter from the
wall socket and pull the
small plug out of the
motor unit.
Battery indicator light description
All lights are
steady on. The
battery is fully
charged.
Charged battery
operates
approximately
3pumping
sessions.*
* One session is the equivalent of 15minutes (double electric breast pump) or 30 minutes (single
electric breast pump).
Two lights are
steady on.
The battery is
charged
sufficiently for
maximum two
sessions.*
First light flashes
slowly.
The battery is
charged
sufficiently for
maximum one
session.*
First light flashes
quickly.
The battery is very
low, the device will
soon stop
operating,
charging is
needed.
Battery lights light
up one by one and
go out all together.
The battery is
charging.
Assembling the breast pump
Make sure you have cleaned and disinfected the parts of the breast pump that come into contact with
milk.
Warning: Be careful, when you have disinfected the breast pump parts by boiling
them, they can be very hot. To prevent burns, only start assembling the breast pump
when disinfected parts have cooled down.
Warning: Wash your hands thoroughly with soap and water before you touch breast
pump parts and
breasts to prevent contamination. Avoid touching the inside of
containers or lids.
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3 sec.
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Check the breast pump kit parts for wear or damage before use and replace them if necessary.
Note: Correct placement of the cushion, silicone diaphragm and silicone tube is essential for the
breast pump to form a proper vacuum.
1. Wash your hands
thoroughly with soap
and water.
4A. Push the inner part
of the cushion into the
funnel against the line
(indicated with an
arrow).
7. Connect the tube(s)
to the motor unit.
2. Push the white valve
in the pump body as far
as possible.
5. Place the silicone
diaphragm in the pump
body.
8A. When the breast
pump is charged, you
can use it cordless.
Press and hold the
on/off button until the
device switches on.
3. Screw the pump body
onto the bottle.
5A. Make sure that the
silicone diaphragm fits
securely around the rim
by pressing it down with
your thumbs.
8B. You can also use the
breast pump connected
to the wall socket. If the
battery is low, insert the
adapter into the wall
socket and insert the
small plug at the other
end into the motor unit.
4. Place the cushion in
the pump body and
make sure that the rim
covers the pump body.
6. Attach the silicone
tube and cap onto the
silicone diaphragm.
Push down the cap
until it is securely in
place.
9. The breast pump is
now ready for use.
Note: You can place
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1 3 5
4 6
8
2
1
2
3
4
the cover over the
cushion to keep the
breast pump clean
when you take it with
you and while you are
preparing for
expressing.
Motor unit part description
1 USB power inlet
2 On/off button with
pause/play function
3 Mode selection button
4 'Level down' button
5 'Level up' button
6 LED display
7 Tubing port for single
breast pump
8 Tubing ports for double
breast pump
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LED display description
1 Battery indicator lights
2 Timer (minutes) and
vacuum level indication
3 Expression icon
4 Stimulation icon
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Explanation of modes
The breast pump has two modes. Below you find an explanation of these modes.
Mode icons Mode Explanation No. of suction levels
Stimulation mode Mode to stimulate the breast to
start up the milk flow.
8 suction levels
Expression mode Mode for efficient milk removal
after milk has started flowing. After
90 sec. of stimulation, the device
automatically switches to the
expression mode.
The number on the display shows the running
time in minutes.
When you change the suction level, the display
shows the selected suction level for a few
seconds and then shows the running time again.
16 suction levels
Pumping instructions
Warning: Before you remove the pump body from your breast, always switch off the
breast pump to release the vacuum.
Warning: Do not continue pumping for more than 5 minutes at a time if you do not
succeed in expressing any milk. Try to express at another time during the day.
Warning: If the process becomes very uncomfortable or painful, stop using the pump
and consult your healthcare professional.
Note: If you regularly express more than 125ml/4floz per session, you can purchase and use a
260ml/9floz Philips Avent Natural bottle to prevent overfilling and spillage.
Note: The breast pump can be used cordless if it is sufficiently charged, but you can also use it
connected to the wall socket.
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3 sec.
3 sec.
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1. Wash your hands
thoroughly with soap
and water and make
sure that your breast is
clean.
5. The display shows
the running time.
2. Place the breast
pump kit onto your
breast. Make sure that
you center your nipple.
6. Use the 'level up' and
'level down' buttons to
change the suction
level to your
preference.
3. Press and hold the
on/off button until the
device switches on. The
indicator lights go on to
indicate that the device
is in stimulation mode.
7. After 90 seconds the
breast pump will switch
smoothly to expression
mode and slowly
increase its vacuum to
the last used
expression suction level
(or level 11 when used
for the first time).
4. The breast pump
starts in stimulation
mode and slowly
increases its vacuum to
the last used
stimulation suction
level (or level 5 when
used for the first time).
8. If your milk starts
flowing earlier or if you
want to switch from
expression to
stimulation mode, you
can switch modes with
the mode selection
button.
9. Briefly press the
on/off button if you
want to pause. To
continue, briefly press
the on/off button
again.
Tip: For optimal expression, choose the highest setting that still feels comfortable. This setting may
differ across
different sessions.
10. Press and hold the
on/off button to switch
off.
11. Unplug the adapter
from the wall socket
and pull the small plug
out of the motor unit.
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Tip: You can use the double breast pump as a single breast pump by connecting only the tube of
one pump kit to the motor unit.
Using the breast pump when you have symptoms of engorgement
Breast engorgement means your breasts are overfilled with milk. This is a painful and unpleasant
condition. Frequent extraction of milk and completely emptying the breasts of milk can reduce
engorgement. When you have symptoms of engorgement, make sure you use a lower vacuum level to
minimize stretching of breast tissue.
Note: When symptoms of engorgement are present, make sure you empty your breasts completely
during each expression session.
After use
1. Unscrew the bottle. 2A. To store the breast
4. Disassemble and
clean all parts that have
been in contact with
breast milk (see
'Cleaning and
disinfecting').
milk: close the bottle
with the sealing disc
and screw ring.
5. For easy storage,
wrap the silicone tube
around the motor unit
and clip the cap onto
the tube.
2B. To prepare the
bottle for feeding your
baby: place a teat in a
screw ring and screw
the assembled screw
ring onto the bottle.
Seal the teat with the
bottle cap (see
'Assembling the bottle').
3. Remove the silicone
tube and cap from the
breast pump kit.
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Warning: Refrigerate or freeze expressed milk immediately or keep it at a temperature
of 16-29 °C (60-85 °F) for a maximum of 4 hours before you feed your baby.
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For more information about the breast pump and tips for expressing milk, visit
www.philips.com/avent.
Storing breast milk
Below you find guidelines for storing breast milk:
Storage location Temperature Max. storage duration
Room 16-29°C (60-85°F) 4 hours
Refrigerator 4°C (39°F) 4 days
Freezer < ‑4°C (25°F) 6 months
Warning: Never refreeze thawed breast milk to avoid a decrease in milk quality.
Warning: Never add fresh breast milk to frozen breast milk to avoid a decrease in milk
quality and unintended thawing of the frozen milk.
Feeding breast milk with the bottle
For your child’s safety and health
WARNING!
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Continuous and prolonged sucking of fluids will cause tooth decay.
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Always check food temperature before feeding.
-
Throw away at the first signs of damage or weakness.
-
Keep components not in use out of the reach of children.
-
Never attach to cords, ribbons, laces or loose parts of clothing. The child can be strangled.
-
Never use feeding teats as a soother.
-
Always use this product with adult supervision.
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Keep the bottle cap away from children to avoid suffocation.
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Do not allow children to play with small parts or walk/run while using bottles.
-
Inspect all parts before use and pull the feeding teat in all directions. Throw away any part at the
first signs of damage or weakness.
-
Always discard any breast milk that is left over at the end of a feed.
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Caution: To avoid damage to the bottle
-
Do not place in a heated oven, plastic can melt.
-
Plastic material properties may be affected by disinfection and high temperatures. This can affect
the fit of the bottle cap.
-
Do not leave a feeding teat in direct sunlight or heat, or leave in disinfectant for longer than
recommended because this may damage the product.
Before using the bottle
-
Inspect the bottle and feeding teat before each use and pull the feeding teat in all directions to
prevent a choking hazard. Throw away at the first signs of damage or weakness.
-
Clean and disinfect the bottle before first use and after every use (see 'Cleaning and disinfecting').
Assembling the bottle
1. The teat is easier to
assemble if you move it
back-and-forth while
pulling it upwards
instead of pulling it up
in a straight line.
5. To remove the cap,
place your hand over
the cap and your
thumb in the dent of
the cap.
2. Make sure you pull
the teat through until
its lower part is aligned
with the screw ring.
3. Make sure you place
the cap vertically onto
the bottle so that the
teat sits upright.
4. Screw the screw ring
with teat and cap on
the bottle.
Heating breast milk
If you use frozen breast milk, let it defrost completely before you heat it.
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Note: If you need to feed your baby quickly, you can defrost the milk in a bowl of hot water.
Heat the bottle with defrosted or refrigerated breast milk in a bowl of hot water or in a bottle warmer.
Remove the screw ring and sealing disc from the bottle.
Always stir heated breast milk to ensure even heat distribution and test the temperature before
serving.
Warning: It is not recommended to use a microwave to warm up breast milk.
Microwaves might alter the quality of breast milk and destroy some valuable nutrients
and may produce localized high temperatures. If you heat up breast milk in the
microwave, only place the container without screw ring, teat and cap in microwave.
Always stir heated breast milk to ensure even heat distribution and check the
temperature before serving.
Choosing the right teat for your baby
Philips Avent Natural teats are available with different flow rates. The breast
pump comes with teat number 1. This is a 0m+ teat, ideal for newborn and
breastfed babies of all ages.
Use a lower flow rate if your baby chokes often, if milk drips out of its mouth
during feeding or if it has trouble adjusting to the drinking speed. Use a
higher flow rate if your baby falls asleep during feeding, gets frustrated or if
feeding takes very long.
Philips Avent Natural teats are clearly numbered on the side, to indicate flow rate. For more
information, see www.philips.com/avent.
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Storing the bottles
-
Store all parts in a dry, clean and covered container.
-
Do not leave a feeding teat in direct sunlight or heat, or leave in disinfectant for longer than
recommended because this may damage the product.
-
For hygiene reasons, we recommend replacing the teats after 3 months.
Compatibility
The Philips Avent single/double electric breast pump Premium Plus is compatible with all baby
bottles in the Philips Avent Natural range and Philips Avent Storage cups with adapter. We do not
recommend using the Philips Avent Natural Glass bottles with the breast pump.
Ordering accessories
To buy accessories or spare parts, visit www.philips.com/parts-and-accessories or go to your Philips
dealer. You can also contact the Philips Consumer Care Center in your country.
When you order spare teats, make sure that you use a teat with the correct flow rate for your baby
(see 'Choosing the right teat for your baby') and do not mix Philips Avent Anti-colic bottle parts and
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teats with parts of the Philips Avent Natural bottles. They do not fit and could cause leakage or other
issues.
Recycling
-
This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU).
-
This symbol means that this product contains a built-in rechargeable battery which shall not be
disposed of with normal household waste (2006/66/EC). Please take your product to an official
collection point or a Philips service center to have a professional remove the rechargeable battery.
-
Follow your country’s rules for the separate collection of electrical and electronic products and
rechargeable batteries. Correct disposal helps prevent negative consequences for the environment
and human health.
Battery removal instructions
-
When you handle batteries, make sure that your hands, the product and the batteries are dry.
-
To prevent batteries from heating up or releasing toxic or hazardous substances, do not modify,
pierce or damage products and batteries and do not disassemble, short-circuit, overcharge or
reverse charge batteries.
-
To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come
into contact with metal objects (e.g. coins, hairpins, rings). Do not wrap batteries in aluminum foil.
Tape battery terminals or put batteries in a plastic bag before you discard them.
-
If batteries are damaged or leaking, avoid contact with the skin or eyes. If this occurs, immediately
rinse well with water and seek medical care.
Note: Only remove the rechargeable battery when you discard the product. Before
you remove the battery, make sure that the product is disconnected from the wall socket
and that the battery is completely empty.
Note: Take any necessary safety precautions when you handle tools to open the
product and when you dispose of the rechargeable battery.
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1. Remove the rubber
feet from the bottom of
the motor unit.
5. Remove the frame
from the motor unit.
2. Remove the screw
with a torx screwdriver.
6. Cut or fold the edges
of the plastic battery
frame. Remove the
battery from the plastic
battery frame.
3. Open the motor unit
by pressing at the sides
of the device.
Note: Dispose of the
rechargeable battery at
a separate local
collection point. Other
parts can be disposed
at a specific place for
disposal of electric
equipment.
4. Disconnect the
connectors from the
printed circuit board.
Warranty and support
If you need information or support, please visit www.philips.com/support or read the international
warranty leaflet.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the breast pump. If
you are unable to solve the problem with the information below, visit www.philips.com/support for a
list of frequently asked questions or contact the Consumer Care Center in your country.
Problem Solution
I experience pain when I
use the breast pump.
Choose a suction level that is comfortable for you.
-
Check if the silicone diaphragm is not damaged (does not have small
-
cracks, holes etc.).
Make sure that your nipple is placed in the center of the cushion.
-
If the pain persists, stop using the breast pump and consult your
-
healthcare professional.
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Problem Solution
The breast pump does
not switch on while it is
connected to the wall
socket.
Only use the adapter supplied.
-
Make sure that the adapter has been inserted correctly into the wall
-
socket and that the small plug has been inserted correctly into the
motor unit.
Connect the adapter to another wall socket. Then press and hold the
-
on/off button to check if the breast pump can be switched on.
If the problem persists, contact the Consumer Care Center via
-
www.philips.com/support.
The breast pump does
not switch on (indicator
lights do not go on).
The breast pump is not
charging.
Charging the breast
pump takes a very long
time.
I do not feel any
suction/the suction level
is too low.
Make sure that the battery is charged (see 'Charging the breast pump')
-
or connect the breast pump to the wall socket.
Only use the adapter supplied.
-
Make sure that the adapter has been inserted correctly into the wall
-
socket and that the small plug has been inserted correctly into the
motor unit.
The breast pump is too cold or too hot for charging. Let the breast
-
pump acclimatize to room temperature for 30minutes.
If the problem persists, contact the Consumer Care Center via
-
www.philips.com/support.
Only use the adapter supplied.
-
Make sure that the adapter has been inserted correctly into the wall
-
socket and that the small plug has been inserted correctly into the
motor unit.
The breast pump is too cold or too hot. It is recommended to charge
-
the breast pump at room temperature.
If the problem persists, contact the Consumer Care Center via
-
www.philips.com/support.
If possible, try a higher suction level.
-
Check if the silicone diaphragm is assembled correctly (see
-
'Assembling the breast pump').
Check if the white valve is not damaged and assembled correctly (see
-
'Assembling the breast pump').
Check if the other parts of breast pump are intact and assembled
-
correctly (see 'Assembling the breast pump').
Make sure that the pump is positioned correctly on the breast to allow
-
a seal between breast pump and breast.
If you still do not feel any suction, please contact the Consumer Care
-
Center via www.philips.com/support.
Problem Solution
The suction of the breast
pump is too strong.
If possible, try a lower suction level. When you express for the first
-
time, start with the default suction level (level 5 in stimulation mode,
level 11 in expression mode) and increase/decrease the level when
needed. During different expression sessions, different levels may feel
most comfortable for you.
Make sure that you only use the breast pump parts provided with this
-
breast
Check if the silicone diaphragm is not damaged (does not have small
-
cracks, holes etc.).
If the problem persists, contact the Consumer Care Center via
-
www.philips.com/support.
pump.
English
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English
I express little/no milk
when I use my breast
pump.
When I switch on the
breast pump after
storage, it does not start
working immediately.
The display shows ‘Er’
and the device switches
off automatically.
If you do not feel enough suction, please check Troubleshooting item
-
'I do not feel any suction/the suction level is too low'.
If you are using the Philips Avent breast pump for the first time, you
-
may need some practice before you are able to express any milk.
More expressing tips can be found on the Philips Avent website
www.philips.com/avent.
Make sure that the battery is fully charged (see 'Charging the breast
-
pump') or connect the breast pump to the wall socket.
Perhaps you stored the breast pump at a temperature below the
-
minimum storage temperature or above the maximum storage
temperature. Let the breast pump acclimatize in a room of
20°C/68°F for 30minutes to adjust its temperature to the operating
range (5°C/41°F to 40°C/104°F).
If you are operating the breast pump on battery power, let it cool
-
down for 30minutes and try to switch it on again.
If you are operating the breast pump with the adapter connected to
-
the wall socket, check if you are using the adapter that was supplied
with the device.
If the problem persists, contact the Consumer Care Center via
-
www.philips.com/support.
Undesirable side effects
Any serious incident that has occurred in relation to this device should be reported to Philips via
www.philips.com/support and to the competent authority of the Member State in which the user
and/or patient is established.
When using the breast pump, the below undesirable side effects may occur. If you experience any of
these symptoms, contact a healthcare professional or breastfeeding specialist.
Undesirable side
effect
Pain sensation Pain felt on the breast or nipple, or felt as a response to the suction being
Description
above a comfortable level.
Sore nipples Persistent pain in the nipples at the beginning of the pumping session, or
Erythema (redness) Redness of the skin of the breast.
that lasts throughout the
sessions.
entire pumping session, or pain between
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Undesirable side
Description
effect
Bruise A reddish-purple discoloration that does not fade when pressed. When a
Thrombus Thrombus can result into tenderness, pain, redness, swelling and/or heat.
Injured tissue on nipple
(nipple trauma)
bruise fades, it may become green and brown.
Fissures or cracked nipples.
-
Skin tissue peeling off the nipple. Normally occurs in combination with
-
cracked nipples and/or blisters.
Nipple tear.
-
Blister. Looks like small bubbles on the surface of the skin.
-
Bleeding. Cracked or torn nipples can lead to bleeding of the affected
-
area.
Storage conditions
Keep the breast pump out of direct sunlight as prolonged exposure may cause discoloration. Store
the breast pump and its accessories in a safe, clean and dry place.
If the device has been stored in a hot or cold environment, place it in an environment with a
temperature of 20°C (68°F) for 30 minutes to let it reach a temperature within the usage conditions
(5°C to 40°C/41°F to 104°F) before you use it.
Fully charge the battery before storing your breast pump for an extended period of time.
Electromagnetic fields (EMF)
This Philips device complies with all applicable standards and regulations regarding exposure to
electromagnetic fields.
Technical information
Single electric breast pump Double electric breast pump
Vacuum level Stimulation: ‑60 to ‑200 mbar (‑45 to ‑150 mmHg)
Expression: ‑60 to ‑360 mbar (‑45 to ‑270 mmHg)
Adjustable in steps of 20 mbar
Intermittent vacuum
Cycle speed Stimulation: 105-120 cycles/min, depending on vacuum level
Expression: 53-85 cycles/min, depending on vacuum level
Motor unit rated input 5 V d.c. / 1.1 A 5 V d.c. / 1.8 A
Mains adapter rated
input
Mains adapter rated
output
External mains adapter 100-240 V a.c.
50/60 Hz
400 mA
5 V d.c. / 1.1 A 5 V d.c. / 1.8 A
English
Single electric breast pump Double electric breast pump
Adapter type number S009AHz050yyyy The letters "yyyy" represent the output current from
0100 (1000mA) to 0180 (1800mA), increments in steps of 100mA. The
letter "z" denotes type of plug, it can be: U, V, B, S, C, A, D, K, T, I, E, F.
Battery Rechargeable battery: 3.6V2600mAh (non-replaceable)
Power port Micro-USB
Operating conditions Temperature: 5°C to 40°C (41°F to 104°F)
Relative humidity: 15 to 90% (non-condensing)
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Storage and
transportation
conditions
Operating pressure 700-1060 hPa (<3000m altitude)
Net weight 230g 310g
External dimensions Motor unit: 145 mm x 95 mm x 45 mm (LxWxH)
Device classification Applicable classifications:
Materials ABS, silicone (motor unit)
Service life 500 hours
Mode of operation Continuous operation Non-continuous operation
Ingress protection IP22 (motor unit), IP20 (adapter)
Temperature: ‑20°C to 45°C (‑4°F to 113°F)
Relative humidity: up to 90% (non-condensing)
Degree of protection against electric shock:
- Class II ME equipment
- Type BF applied part
The breast pump and the adapter are specified as medical electrical
system according to IEC 60601-1.
Polypropylene, silicone (other parts)
55min on, 180min off at 22°C
(72°F) (duty cycle 23%)
20min on, 90min off at 40°C
(104°F) (duty cycle 18%)
Electromagnetic compatibility - compliance information
This device has been tested and found to comply with IEC 60601-1-2:2014 Ed 4.0 for electromagnetic
compatibility (EMC) as Class B according to CISPR 11:2009. Tests levels are listed in the accompanying
tables. Only use this Philips Avent single/double electric breast pump Premium Plus in combination
with the adapter supplied.
Emissions Compliance Electromagnetic environment –
RF emissions
CISPR 11
Group 1 The device does not use RF energy for its
guidance
intended function. Therefore,
are very low and are not likely to cause any
interference in nearby electronic equipment.
its RF emissions
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Emissions Compliance Electromagnetic environment –
guidance
RF emissions
CISPR 11
Harmonic emissions
IEC 61000-3-2
Voltage fluctuations /
flicker emissions
IEC 61000-3-3
Class B
Complies
Class A Category
Complies
The device is suitable for use in locations in
residential environments and in
establishments directly connected to a low
voltage power supply network which supplies
buildings used for domestic purposes.
Guidance and manufacturer's declaration – electromagnetic immunity
The Philips Avent single/double electric breast pump Premium Plus is intended for use in the
electromagnetic environment listed below. The user of the device should ensure that it is used in such
an environment to prevent improper operation.
Immunity test Immunity test level Electromagnetic environment -
Electrostatic discharge
(ESD)
IEC 61000-4-2
Radiated RF EM fields
IEC 61000-4-3
±8 kV contact
±15 kV air
10 V/m
80 MHz – 2.7 GHz
80% AM at 1 kHz
guidance
Floors can be a source of static electricity.
When the air is very dry (<20% RH) the user is
advised to prefer to use the device in a room
with concrete or wooden floors (instead of
using it in a room with a synthetic floor).
Proximity fields from RF
wireless communications
equipment
IEC 61000-4-3
Rated power frequency
magnetic fields IEC
61000-4-8
Electrical fast transient/
burst
IEC 61000-4-4
Surges
IEC 61000-4-5
385 (27), 450 (28), 710 (9),
745 (9), 780 (9), 810 (28),
870 (28), 930 (28), 1720
(28), 1845 (28), 1970 (28),
2450 (28), 5240 (9), 5500
(9), 5785 (9) MHz (V/m)
30 A/m
50 Hz or 60 Hz
±2 kV
100 kHz repetition
frequency
±1 kV Line-to-line
±2 kV Line-to-ground
The device is immune against any RF wireless
communication device such as smart phone,
Wi-Fi or Bluetooth device at a distance of
30cm or more. Avoid a closer distance as this
may result in improper operation.
Mains power quality expected of a typical
commercial or residential environment.
Mains power quality expected of a typical
commercial or residential environment.
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