Philips Q552.1A LA Schematic

Colour Television Chassis
18991_000_100531.eps
100531
LA

Contents Page Contents Page

1. Revision List 2
2. Technical Specifications, Diversity, and Connections2
3. Precautions, Notes, and Abbreviation List 5
4. Mechanical Instructions 9
5. Service Modes, Error Codes, and Fault Finding 20
6. Alignments 38
7. Circuit Descriptions 44
8. IC Data Sheets 56
9. Block Diagrams Wiring diagram Matisse 42" 67 Wiring diagram Matisse 46" - 52" 68 Wiring diagram Da Vinci 40" - 46" 69 Block Diagram Video 70 Block Diagram Audio 71 Block Diagram Control & Clock Signals 72 Block Diagram I2C 73 Supply Lines Overview 74
10. Circuit Diagrams and PWB Layouts Drawing PWB AL1 820400089786 AmbiLight Common AL1 820400089691 9 LED LiteOn 77 84 AL1 820400089703 15 LED LiteOn 79 84 AL1 820400089712 21 LED LiteOn 81 84 AL1 820400090592 AmbiLight Common 85 91 AL1 820400090601 9 LED Everlight 87 91 AL1 820400090621 15 LED Everlight 89 91 B01 820400089943 Tuner, HDMI & CI 92 B02 820400089505 PNX85500 103 B02 820400089506 PNX85500 112 B03 820400089514 CLASS D 121 B04 820400089524 Analog I/O 129 B05 820400089535 DDR 134 B05 820400089832 DDR 135 B06 820400089572 LVDS Non DVBS 136 B09 820400089812 Non DVBS Con. 140
©
Copyright 2010 Koninklijke Philips Electronics N.V. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise without the prior permission of Philips.
75 84
B13 820400090731 TCON AL CPLD 141 B14 820400090713 TCON SHARP 142 310431363643 SSB Layout 148 310431364003 SSB Layout 152
11. Styling Sheets Matisse 32" - 52" 156 Da Vinci 40" - 46" 157
Published by ER/TY 1065 BU TV Consumer Care, the Netherlands Subject to modification EN 3122 785 18991
2010-Jun-25
EN 2 Q552.1A LA1.
Revision List

1. Revision List

Manual xxxx xxx xxxx.0
First release.
Manual xxxx xxx xxxx.1
All Chapters: added CTNs to the manual; refer to Table 2-1
.

2. Technical Specifications, Diversity, and Connections

Index of this chapter:

2.1 Technical Specifications

2.2 Directions for Use

2.3 Connections
2.4 Chassis Overview
Notes:
Figures can deviate due to the different set executions.
Specifications are indicative (subject to change).

Table 2-1 Described Model Numbers and Diversity

SSB 2 4 7 9 10
Mecha-
Conn
nics Descriptions Wng Schematics
CTN
40PFL6605/98 da Vinci
40PFL6605D/93 da Vinci
40PFL6655D/93 da Vinci
40PFL6665D/93 da Vinci
42PFL8605D/93 Matisse
42PFL8605/98 Matisse
46PFL6605/98 da Vinci
46PFL6605D/93 da Vinci
46PFL6655D/93 da Vinci
46PFL6665D/93 da Vinci
46PFL8605/98 Matisse
46PFL8605D/93 Matisse
52PFL8605/98 Matisse
52PFL8605D/93 Matisse
Styling styling sh.
11-2
11-2
11-2
11-2
11-1
11-1
11-2
11-2
11-2
11-2
11-1
11-1
11-1
11-1
64003
10-16
64003
10-16
64003
10-16
64003
10-16
63643
10-15
63643
10-15
64003
10-16
64003
10-16
64003
10-16
64003
10-16
63643
10-15
63643
10-15
63643
10-15
63643
10-15
3104 313
Wire
Assembly
Removal
PSU
Tuner
AmbiLight
2.3 4-4 4.5 7.2 7.4.1 7.8 7.8 9-3 - - 10-6 10-7 10-1010-1110-1310-1410-16- - - - - 10-19 10-20
2.3 4-4 4.5 7.2 7.4.1 7.8 7.8 9-3 - - 10-6 10-7 10-1010-1110-1310-1410-16- - - - - 10-19 10-20
2.3 4-4 4.5 7.2 7.4.1 7.8 7.8 9-3 - - 10-6 10-7 10-1010-1110-1310-1410-16- - - - - 10-19 10-20
2.3 4-4 4.5 7.2 7.4.1 7.8 7.8 9-3 - - 10-6 10-7 10-1010-1110-1310-1410-16- - - - - 10-19 10-20
2.3 4-1 4.4 7.2 7.4.1 7.8 - 9-1 10-1 10-2 10-6 10-7 10-1010-1210-1310-1410-1510-17 - - 10-18 - - -
2.3 4-1 4.4 7.2 7.4.1 7.8 - 9-1 10-1 10-2 10-6 10-7 10-1010-1210-1310-1410-1510-17 - - 10-18 - - -
2.3 4-5 4.5 7.2 7.4.1 7.8 7.8 9-3 - - 10-6 10-8 10-1010-1110-1310-1410-16- - - - - 10-19 10-20
2.3 4-5 4.5 7.2 7.4.1 7.8 7.8 9-3 - - 10-6 10-8 10-1010-1110-1310-1410-16- - - - - 10-19 10-20
2.3 4-5 4.5 7.2 7.4.1 7.8 7.8 9-3 - - 10-6 10-8 10-1010-1110-1310-1410-16- - - - - 10-19 10-20
2.3 4-5 4.5 7.2 7.4.1 7.8 7.8 9-3 - - 10-6 10-8 10-1010-1110-1310-1410-16- - - - - 10-19 10-20
2.3 4-2 4.4 7.2 7.4.1 7.8 - 9-2 10-1 10-3 10-6 10-8 10-1010-1210-1310-1410-1510-17 - - 10-18 - - -
2.3 4-2 4.4 7.2 7.4.1 7.8 - 9-2 10-1 10-3 10-6 10-8 10-1010-1210-1310-1410-1510-17 - - 10-18 - - -
2.3 4-3 4.4 7.2 7.4.1 7.8 - 9-2 10-1 10-4 - - 10-1010-1210-1310-1410-1510-17 - - 10-18 - - -
2.3 4-3 4.4 7.2 7.4.1 7.8 - 9-2 10-1 10-4 - - 10-1010-1210-1310-1410-1510-17 - - 10-18 - - -
TCON
2.1 Technical Specifications
For on-line product support please use the CTN links in Table
2-1. Here is product information available, as well as getting
started, user manuals, frequently asked questions and software & drivers.
Diagram
Common LiteOn
Additional LiteOn
Common Everlight
Additional Everlight
B01 (Tuner)
B02 (PNX85500)
B03 (DC/DC / Class D)
B04 (I/O)
B05 (DDR)
B06 (non-DVBS-LVDS)
B07 (DVBS-FE)
B08 (DVBS-Supp.)
B09 (non-DVBS-conn.)
B11 (TCON-LGD)
B13 (Ambilight)
B14 (TCON-SHP)
Note to the Described Model and Diversity Table:
Not all (circuit-) descriptions and (block-) schematics in this Service Manual apply to all sets. Use the hyperlinks in this table to lead you through this manual.
2.2 Directions for Use
You can download this information from the following websites:
http://www.philips.com/support http://www.p4c.philips.com
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2.3 Connections

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10 11 1212 13 14 15 16
4 7 8 9
5 6
1
2
3
1 2 3 4
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1
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Technical Specifications, Diversity, and Connections
EN 3Q552.1A LA 2.

Figure 2-1 Connection overview

Note: The following connector colour abbreviations are used
(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, Ye= Yellow.

2.3.1 Side Connections

1 - Common Interface
68p - See diagram B01F HDMI & CI
jk
2 - USB2.0
Figure 2-2 USB (type A)
1-+5V k 2 - Data (-) jk 3 - Data (+) jk 4 - Ground Gnd H
3 - HDMI: Digital Video, Digital Audio - In
4 - D1+ Data channel j 5 - Shield Gnd H 6 - D1- Data channel j 7 - D0+ Data channel j 8 - Shield Gnd H 9 - D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink/CEC Control channel jk 14 - n.c. 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H

2.3.2 Rear Connections

4 - RJ45: Ethernet (optional)
Figure 2-3 HDMI (type A) connector
1 - D2+ Data channel j 2 - Shield Gnd H 3 - D2- Data channel j
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Figure 2-4 Ethernet connector
1 - TD+ Transmit signal k 2 - TD- Transmit signal k 3 - RD+ Receive signal j 4 - CT Centre Tap: DC level fixation
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1
18 2
1
6
10
11
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Technical Specifications, Diversity, and Connections
5 - CT Centre Tap: DC level fixation 6 - RD- Receive signal j 7 - GND Gnd H 8 - GND Gnd H
5 - CVI 2: Cinch: Video YPbPr - In, Audio - In
Gn - Video Y 1 V Bu - Video Pb 0.7 V Rd - Video Pr 0.7 V Rd - Audio - R 0.5 V Wh - Audio - L 0.5 V
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 75 ohm jq
PP
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
6 - Service Connector (UART)
1 - Ground Gnd H 2 - UART_TX Transmit k 3 - UART_RX Receive j
7 - Cinch: Video CVBS - In, Audio - In
Ye - Video CVBS 1 V Wh - Audio L 0.5 V Rd - Audio R 0.5 V
/ 75 ohm jq
PP
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
8 - S-Video (Hosiden): Video Y/C - In
1 - Ground Y Gnd H 2 - Ground C Gnd H 3 - Video Y 1 V 4 - Video C 0.3 V
/ 75 ohm j
PP
P / 75 ohm j
PP
9 - Head phone (Output) (optional)
Bk - Head phone 32 - 600 ohm / 10 mW ot

2.3.3 Rear Connections - Bottom

10 - CVI 1: Video RGB - In, CVBS - In/Out, Audio - In/Out
See 5 - CVI 2: Cinch: Video YPbPr - In, Audio - In
11 - Cinch: S/PDIF - Out
Bk - Coaxial 0.4 - 0.6V
/ 75 ohm kq
PP
12 - HDMI 2 (& 3 optional): Digital Video, Digital Audio - In
See 3 - HDMI: Digital Video, Digital Audio - In
11 - Shield Gnd H 12 - CLK- Data channel j 13 - Easylink/CEC Control channel jk 14 - ARC Audio Return Channel k 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H
14 - Cinch: Audio - In (VGA/DVI)
Rd - Audio R 0.5 V Wh - Audio L 0.5 V
/ 10 kohm jq
RMS
/ 10 kohm jq
RMS
15 - Aerial - In
- - IEC-type (EU) Coax, 75 ohm D
16 - VGA: Video RGB - In
Figure 2-6 VGA Connector
1 - Video Red 0.7 V 2 - Video Green 0.7 V 3 - Video Blue 0.7 V
/ 75 ohm j
PP
/ 75 ohm j
PP
/ 75 ohm j
PP
4-n.c. 5 - Ground Gnd H 6 - Ground Red Gnd H 7 - Ground Green Gnd H 8 - Ground Blue Gnd H 9-+5V
+5 V j
DC
10 - Ground Sync Gnd H 11 - n.c. 12 - DDC_SDA DDC data j 13 - H-sync 0 - 5 V j 14 - V-sync 0 - 5 V j 15 - DDC_SCL DDC clock j
13 - HDMI 1: Digital Video - In, Digital Audio with ARC - In/ Out
Figure 2-5 HDMI (type A) connector
1 - D2+ Data channel j 2 - Shield Gnd H 3 - D2- Data channel j 4 - D1+ Data channel j 5 - Shield Gnd H 6 - D1- Data channel j 7 - D0+ Data channel j 8 - Shield Gnd H 9 - D0- Data channel j 10 - CLK+ Data channel j

2.4 Chassis Overview

Refer to chapter Block Diagrams for PWB/CBA locations.
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Precautions, Notes, and Abbreviation List

3. Precautions, Notes, and Abbreviation List

EN 5Q552.1A LA 3.
Index of this chapter:

3.1 Safety Instructions

3.2 Warnings

3.3 Notes

3.4 Abbreviation List
3.1 Safety Instructions
Safety regulations require the following during a repair:
Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA).
Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points:
Route the wire trees correctly and fix them with the mounted cable clamps.
Check the insulation of the Mains/AC Power lead for external damage.
Check the strain relief of the Mains/AC Power cord for proper function.
Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 MΩ and 12 MΩ.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
Check the cabinet for defects, to prevent touching of any inner parts by the customer.
Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols.

3.3.2 Schematic Notes

All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 kΩ).
Resistor values with no multiplier may be indicated with either an “E” or an “R” (e.g. 220E or 220R indicates 220 Ω).
All capacitor values are given in micro-farads (μ=× 10 nano-farads (n =× 10
Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF).
An “asterisk” (*) indicates component usage varies. Refer to the diversity tables for the correct values.
The correct component values are listed on the Philips Spare Parts Web Portal.

3.3.3 Spare Parts

For the latest spare part overview, consult your Philips Spare Part web portal.

3.3.4 BGA (Ball Grid Array) ICs

Introduction
For more information on how to handle BGA devices, visit this URL: http://www.atyourservice-magazine.com “Magazine”, then go to “Repair downloads”. Here you will find Information on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile. Where applicable and available, this profile is added to the IC Data Sheet information section in this manual.
-9
), or pico-farads (p =× 10
. Select
-12
-6
),
).
3.2 Warnings
All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential.
Be careful during measurements in the high voltage section.
Never replace modules or other components while the unit is switched “on”.
When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.
3.3 Notes

3.3.1 General

Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the Service Default Mode with a colour bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or 61.25 MHz for NTSC (channel 3).

3.3.5 Lead-free Soldering

Due to lead-free technology some rules have to be respected by the workshop during a repair:
Use only lead-free soldering tin. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle.
Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: – To reach a solder-tip temperature of at least 400°C. – To stabilize the adjusted temperature at the solder-tip. – To exchange solder-tips for different applications.
Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilized at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch “off” unused equipment or reduce heat.
Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin.

3.3.6 Alternative BOM identification

It should be noted that on the European Service website, “Alternative BOM” is referred to as “Design variant”.
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EN 6 Q552.1A LA3.
Precautions, Notes, and Abbreviation List
The third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative B.O.M. (Bill Of Materials) that has been used for producing the specific TV set. In general, it is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different suppliers. This will then result in sets which have the same CTN (Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O.M. number. By looking at the third digit of the serial number, one can identify which B.O.M. is used for the TV set he is working with. If the third digit of the serial number contains the number “1” (example: AG1B033500001), then the TV set has been manufactured according to B.O.M. number 1. If the third digit is a “2” (example: AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This is important for ordering the correct spare parts! For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26= 35 different B.O.M.s can be indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit serial number. Digits 1 and 2 refer to the production centre (e.g. AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers to the Service version change code, digits 5 and 6 refer to the production year, and digits 7 and 8 refer to production week (in example below it is 2006 week 17). The 6 last digits contain the serial number.
MODEL :
PROD.NO:
32PF9968/10
AG 1A0617 000001
MADE IN BELGIUM
220-240V 50/60Hz
VHF+S+H+UHF
S
10000_024_090121.eps
~
BJ3.0E LA
Figure 3-1 Serial number (example)

3.3.7 Board Level Repair (BLR) or Component Level Repair (CLR)

If a board is defective, consult your repair procedure to decide if the board has to be exchanged or if it should be repaired on component level. If your repair procedure says the board should be exchanged completely, do not solder on the defective board. Otherwise, it cannot be returned to the O.E.M. supplier for back charging!

3.3.8 Practical Service Precautions

It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard.
Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.
128W
100105

3.4 Abbreviation List

0/6/12 SCART switch control signal on A/V
board. 0 = loop through (AUX to TV), 6 = play 16 : 9 format, 12 = play 4 : 3 format
AARA Automatic Aspect Ratio Adaptation:
algorithm that adapts aspect ratio to remove horizontal black bars; keeps the original aspect ratio
ACI Automatic Channel Installation:
algorithm that installs TV channels directly from a cable network by
means of a predefined TXT page ADC Analogue to Digital Converter AFC Automatic Frequency Control: control
signal used to tune to the correct
frequency AGC Automatic Gain Control: algorithm that
controls the video input of the feature
box AM Amplitude Modulation AP Asia Pacific AR Aspect Ratio: 4 by 3 or 16 by 9 ASF Auto Screen Fit: algorithm that adapts
aspect ratio to remove horizontal black
bars without discarding video
information ATSC Advanced Television Systems
Committee, the digital TV standard in
the USA ATV See Auto TV Auto TV A hardware and software control
system that measures picture content,
and adapts image parameters in a
dynamic way AV External Audio Video AVC Audio Video Controller AVIP Audio Video Input Processor B/G Monochrome TV system. Sound
carrier distance is 5.5 MHz BDS Business Display Solutions (iTV) BLR Board-Level Repair BTSC Broadcast Television Standard
Committee. Multiplex FM stereo sound
system, originating from the USA and
used e.g. in LATAM and AP-NTSC
countries B-TXT Blue TeleteXT C Centre channel (audio) CEC Consumer Electronics Control bus:
remote control bus on HDMI
connections CL Constant Level: audio output to
connect with an external amplifier CLR Component Level Repair ComPair Computer aided rePair CP Connected Planet / Copy Protection CSM Customer Service Mode CTI Color Transient Improvement:
manipulates steepness of chroma
transients CVBS Composite Video Blanking and
Synchronization DAC Digital to Analogue Converter DBE Dynamic Bass Enhancement: extra
low frequency amplification DCM Data Communication Module. Also
referred to as System Card or
Smartcard (for iTV). DDC See “E-DDC” D/K Monochrome TV system. Sound
carrier distance is 6.5 MHz DFI Dynamic Frame Insertion
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Precautions, Notes, and Abbreviation List
EN 7Q552.1A LA 3.
DFU Directions For Use: owner's manual DMR Digital Media Reader: card reader DMSD Digital Multi Standard Decoding DNM Digital Natural Motion DNR Digital Noise Reduction: noise
reduction feature of the set DRAM Dynamic RAM DRM Digital Rights Management DSP Digital Signal Processing DST Dealer Service Tool: special remote
control designed for service
technicians DTCP Digital Transmission Content
Protection; A protocol for protecting
digital audio/video content that is
traversing a high speed serial bus,
such as IEEE-1394 DVB-C Digital Video Broadcast - Cable DVB-T Digital Video Broadcast - Terrestrial DVD Digital Versatile Disc DVI(-d) Digital Visual Interface (d= digital only) E-DDC Enhanced Display Data Channel
(VESA standard for communication
channel and display). Using E-DDC,
the video source can read the EDID
information form the display. EDID Extended Display Identification Data
(VESA standard) EEPROM Electrically Erasable and
Programmable Read Only Memory EMI Electro Magnetic Interference EPG Electronic Program Guide EPLD Erasable Programmable Logic Device EU Europe EXT EXTernal (source), entering the set by
SCART or by cinches (jacks) FDS Full Dual Screen (same as FDW) FDW Full Dual Window (same as FDS) FLASH FLASH memory FM Field Memory or Frequency
Modulation FPGA Field-Programmable Gate Array FTV Flat TeleVision Gb/s Giga bits per second G-TXT Green TeleteXT H H_sync to the module HD High Definition HDD Hard Disk Drive HDCP High-bandwidth Digital Content
Protection: A “key” encoded into the
HDMI/DVI signal that prevents video
data piracy. If a source is HDCP coded
and connected via HDMI/DVI without
the proper HDCP decoding, the
picture is put into a “snow vision” mode
or changed to a low resolution. For
normal content distribution the source
and the display device must be
enabled for HDCP “software key”
decoding. HDMI High Definition Multimedia Interface HP HeadPhone I Monochrome TV system. Sound
2
I
C Inter IC bus
2
I
D Inter IC Data bus
2
I
S Inter IC Sound bus
carrier distance is 6.0 MHz
IF Intermediate Frequency IR Infra Red IRQ Interrupt Request ITU-656 The ITU Radio communication Sector
(ITU-R) is a standards body
subcommittee of the International
Telecommunication Union relating to
radio communication. ITU-656 (a.k.a.
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SDI), is a digitized video format used for broadcast grade video. Uncompressed digital component or digital composite signals can be used. The SDI signal is self-synchronizing, uses 8 bit or 10 bit data words, and has a maximum data rate of 270 Mbit/s, with a minimum bandwidth of 135 MHz.
ITV Institutional TeleVision; TV sets for
hotels, hospitals etc.
LS Last Status; The settings last chosen
by the customer and read and stored in RAM or in the NVM. They are called at start-up of the set to configure it according to the customer's
preferences LATAM Latin America LCD Liquid Crystal Display LED Light Emitting Diode L/L' Monochrome TV system. Sound
carrier distance is 6.5 MHz. L' is Band
I, L is all bands except for Band I LPL LG.Philips LCD (supplier) LS Loudspeaker LVDS Low Voltage Differential Signalling Mbps Mega bits per second M/N Monochrome TV system. Sound
carrier distance is 4.5 MHz MHEG Part of a set of international standards
related to the presentation of
multimedia information, standardised
by the Multimedia and Hypermedia
Experts Group. It is commonly used as
a language to describe interactive
television services MIPS Microprocessor without Interlocked
Pipeline-Stages; A RISC-based
microprocessor MOP Matrix Output Processor MOSFET Metal Oxide Silicon Field Effect
Transistor, switching device MPEG Motion Pictures Experts Group MPIF Multi Platform InterFace MUTE MUTE Line MTV Mainstream TV: TV-mode with
Consumer TV features enabled (iTV) NC Not Connected NICAM Near Instantaneous Compounded
Audio Multiplexing. This is a digital
sound system, mainly used in Europe. NTC Negative Temperature Coefficient,
non-linear resistor NTSC National Television Standard
Committee. Color system mainly used
in North America and Japan. Color
carrier NTSC M/N= 3.579545 MHz,
NTSC 4.43= 4.433619 MHz (this is a
VCR norm, it is not transmitted off-air) NVM Non-Volatile Memory: IC containing
TV related data such as alignments O/C Open Circuit OSD On Screen Display OAD Over the Air Download. Method of
software upgrade via RF transmission.
Upgrade software is broadcasted in
TS with TV channels. OTC On screen display Teletext and
Control; also called Artistic (SAA5800) P50 Project 50: communication protocol
between TV and peripherals PAL Phase Alternating Line. Color system
mainly used in West Europe (color
carrier= 4.433619 MHz) and South
America (color carrier PAL M=
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EN 8 Q552.1A LA3.
Precautions, Notes, and Abbreviation List
3.575612 MHz and PAL N= 3.582056
MHz) PCB Printed Circuit Board (same as “PWB”) PCM Pulse Code Modulation PDP Plasma Display Panel PFC Power Factor Corrector (or Pre-
conditioner) PIP Picture In Picture PLL Phase Locked Loop. Used for e.g.
FST tuning systems. The customer
can give directly the desired frequency POD Point Of Deployment: a removable
CAM module, implementing the CA
system for a host (e.g. a TV-set) POR Power On Reset, signal to reset the uP PSDL Power Supply for Direct view LED
backlight with 2D-dimming PSL Power Supply with integrated LED
drivers PSLS Power Supply with integrated LED
drivers with added Scanning
functionality PTC Positive Temperature Coefficient,
non-linear resistor PWB Printed Wiring Board (same as “PCB”) PWM Pulse Width Modulation QRC Quasi Resonant Converter QTNR Quality Temporal Noise Reduction QVCP Quality Video Composition Processor RAM Random Access Memory RGB Red, Green, and Blue. The primary
color signals for TV. By mixing levels
of R, G, and B, all colors (Y/C) are
reproduced. RC Remote Control RC5 / RC6 Signal protocol from the remote
control receiver RESET RESET signal ROM Read Only Memory RSDS Reduced Swing Differential Signalling
data interface R-TXT Red TeleteXT SAM Service Alignment Mode S/C Short Circuit SCART Syndicat des Constructeurs
d'Appareils Radiorécepteurs et
Téléviseurs SCL Serial Clock I
2
C SCL-F CLock Signal on Fast I SD Standard Definition SDA Serial Data I
2
C SDA-F DAta Signal on Fast I SDI Serial Digital Interface, see “ITU-656” SDRAM Synchronous DRAM SECAM SEequence Couleur Avec Mémoire.
Color system mainly used in France and East Europe. Color carriers=
4.406250 MHz and 4.250000 MHz SIF Sound Intermediate Frequency SMPS Switched Mode Power Supply SoC System on Chip SOG Sync On Green SOPS Self Oscillating Power Supply SPI Serial Peripheral Interface bus; a 4-
wire synchronous serial data link
standard S/PDIF Sony Philips Digital InterFace SRAM Static RAM SRP Service Reference Protocol SSB Small Signal Board SSC Spread Spectrum Clocking, used to
reduce the effects of EMI STB Set Top Box STBY STand-BY SVGA 800 × 600 (4:3)
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C bus
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SVHS Super Video Home System SW Software SWAN Spatial temporal Weighted Averaging
Noise reduction SXGA 1280 × 1024 TFT Thin Film Transistor THD Total Harmonic Distortion TMDS Transmission Minimized Differential
Signalling TS Transport Stream TXT TeleteXT TXT-DW Dual Window with TeleteXT UI User Interface uP Microprocessor UXGA 1 600 × 1 200 (4:3) V V-sync to the module VESA Video Electronics Standards
Association VGA 640 × 480 (4:3) VL Variable Level out: processed audio
output toward external amplifier VSB Vestigial Side Band; modulation
method WYSIWYR What You See Is What You Record:
record selection that follows main
picture and sound WXGA 1280 × 768 (15:9) XTAL Quartz crystal XGA 1 024 × 768 (4:3) Y Luminance signal Y/C Luminance (Y) and Chrominance (C)
signal YPbPr Component video. Luminance and
scaled color difference signals (B-Y
and R-Y) YUV Component video

4. Mechanical Instructions

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Index of this chapter:

4.1 Cable Dressing Matisse styling (8000 series)

4.2 Cable Dressing da Vinci styling (6000 series)
4.3 Service Positions
4.4 Assy/Panel Removal Matisse Styling (8000 series)
4.5 Assy/Panel Removal da Vinci Styling (6000 series)
4.6 Set Re-assembly
Mechanical Instructions
4.1 Cable Dressing Matisse styling (8000 series)
EN 9Q552.1A LA 4.
Notes:
Figures below can deviate slightly from the actual situation, due to the different set executions.
Note: pictures are taken from the European equivalent (with SCART connector).

Figure 4-1 Cable dressing 42" 8000-series

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Figure 4-2 Cable dressing 46" 8000-series

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Figure 4-3 Cable dressing 52" 8000-series

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4.2 Cable Dressing da Vinci styling (6000 series)

Figure 4-4 Cable dressing 40" 6000-series

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Figure 4-5 Cable dressing 46" 6000-series

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Mechanical Instructions

4.3 Service Positions

For easy servicing of a TV set, the set should be put face down on a soft flat surface, foam buffers or other specific workshop tools. Ensure that a stable situation is created to perform measurements and alignments. When using foam bars take care that these always support the cabinet and never only the display. Caution: Failure to follow these guidelines can seriously damage the display! Ensure that ESD safe measures are taken.

4.4 Assy/Panel Removal Matisse Styling (8000 series)

The instructions apply to the Q552.1E LA chassis (40PFL7605H/12), but are similar for other models.

4.4.1 Rear Cover

Warning: Disconnect the mains power cord before you remove
the rear cover. Note: it is not necessary to remove the stand while removing the rear cover.
1. Remove all screws of the rear cover.
2. Lift the rear cover from the TV. Make sure that wires and
flat coils are not damaged while lifting the rear cover from the set.

4.4.2 Speakers

Each speakerbox unit is mounted with two screws. When defective, replace the whole unit.
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Mechanical Instructions
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4.4.3 Main Power Supply

Refer to Figure 4-6
for details.
Figure 4-6 Main Power Supply
1. Unplug all connectors [1].
2. Remove the fixation screws [2].
3. Take the board out. When defective, replace the whole unit.

4.4.4 Small Signal Board (SSB)

4.4.5 IR & LED Board

Refer to Figure 4-8
for details.
Figure 4-8 IR & LED Board
1. Remove the stand.
2. Remove the IR & LED board cover [1]. Now the IR & LED board can be accessed.
When defective, replace the whole unit.
Refer to Figure 4-7
for details.
Figure 4-7 SSB
1. Unplug all connectors [1].
2. Slide the side cover sidewards [2].
3. Remove the fixation screws [3].
4. Lift the clip [4].
5. Remove the bottom cover downwards [5].
6. Take the board out.
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Mechanical Instructions

4.4.6 Keyboard Control Board

The keyboard control panel is mounted on the LCD panel with two screws. When defective, replace the whole unit.

4.4.7 Ambilight Units

Refer to Figure 4-9
for details.
Note: the Ambilight units are to be swapped on PWB level.
1
3
2
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Figure 4-9 Ambilight units
1. Unplug the flat foil(s) [1].
2. Release the clips [2] that secure the PWB.
3. Slide the PWB out of the set [3].

4.4.8 LCD Panel

Refer to Figure 4-10
for details.
1. Remove the stand.
2. Remove all boards as described earlier.
3. Remove all cables from the set.
4. Remove the speaker boxes as earlier described.
5. Remove the IR & LED board cover as described earlier.
6. Remove the mains switch [1].
3
7. Remove the keyboard control panel as described earlier.
8. Remove the clamps [2]. Pay attention to the positioning
of the different screws!
9. Remove the plastic clamps [3].
10. Tilt the clamps [4] after having removed the screw.
11. Remove the Ambilight PWBs as earlier described.
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12. Tilt the Ambilight subframes [5] after having removed the screw.
Now the LCD Panel can be lifted from the front cabinet.
Pay special attention to use the correct screws at the proper location when mounting a new LCD panel!
Using the wrong screws will damage the LCD panel!

4.5 Assy/Panel Removal da Vinci Styling (6000 series)

Instructions below apply to the LC9.3L LA chassis (32PFL6605D/xx), but are similar for other models.
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Figure 4-10 LCD Panel
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4.5.1 Rear Cover

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Mechanical Instructions
EN 17Q552.1A LA 4.
Figure 4-11 Rear cover removal (32")
Warning: Disconnect the mains power cord before removing
the rear cover. See Figure 4-11
1. Remove fixation screws [2] and [3] that secure the rear cover. It is not necessary to remove the stand first [1].
2. Lift the rear cover from the TV. Make sure that wires and flat foils are not damaged while lifting the rear cover from the set.

4.5.2 Speakers

Tweeters (when applicable)
Each tweeter unit is mounted with one screw. When defective, replace the whole unit.
Loudspeaker/subwoofer
The loudspeaker/subwoofer is located in the centre of the set, and is fixed with two screws. When defective, replace the whole unit.
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4.5.3 Main Power Supply

Refer to Figure 4-12
for details.
Figure 4-12 Main Power Supply
1. Unplug all connectors [1].
2. Remove the fixation screws [2].
3. Take the board out. When defective, replace the whole unit.
Be aware to (re)place the spacers [3].

4.5.6 IR & LED Board

Refer to Figure 4-14
Figure 4-14 IR & LED Board -1-
, Figure 4-15 and Figure 4-16 for details.

4.5.4 Small Signal Board (SSB)

Refer to Figure 4-13
for details.
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3
1
2
3
3
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Figure 4-13 SSB
1. Unplug all connectors [1] and [2].
2. Remove the fixation screws [3].
3. Take the board out. When defective, replace the whole unit.

4.5.5 Mains Switch

The mains switch assy is mounted below the PSU on the front bezel with two screws. When replacing the switch, remove it from its bracket.
2
3
Figure 4-15 IR & LED Board -2-
3
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Figure 4-16 IR & LED Board -3-
1. Remove the stand [1].
2. Remove the IR & LED board cover [2].
3. Release the clips [3] that secure the IR & LED board.
4. Remove the connectors [4] on the IR/LED board.
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4.5.7 Local Control Board

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Mechanical Instructions
EN 19Q552.1A LA 4.
Refer to Figure 4-17
1. Unplug the connector on the IR & LED board that leads to the Local Control board as described earlier.
2. Release the cable from its clamps/tape.
3. Release the clip on top of the unit [1] and take the unit out.
When defective, replace the whole unit.

4.5.8 LCD Panel

Refer to Figure 4-18
1. Remove the Stand and IR/LED board [A] as earlier described.
2. Remove the Speakers/Subwoofer [B] as earlier described.
3. Remove the PSU [C] and SSB [D] as earlier described.
4. Remove the Mains Switch [E] as earlier described.
for details.
for details.
Figure 4-17 Local Control board
5. Remove the Local Control board [F] as earlier described.
6. Remove the brackets [1].
7. Remove the clamps [2].
8. Remove the flare. Now the LCD Panel can be lifted from the front cabinet.

4.6 Set Re-assembly

To re-assemble the whole set, execute all processes in reverse order.
Notes:
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While re-assembling, make sure that all cables are placed and connected in their original position.
Pay special attention not to damage the EMC foams in the set. Ensure that EMC foams are mounted correctly.
Figure 4-18 LCD Panel removal (based on 32" AL model)
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SDM
Service Modes, Error Codes, and Fault Finding

5. Service Modes, Error Codes, and Fault Finding

Index of this chapter:

5.1 Test Points

5.2 Service Modes

5.3 Stepwise Start-up
5.4 Service Tools
5.5 Error Codes
5.6 The Blinking LED Procedure
5.7 Protections
5.7 Protections
5.8 Fault Finding and Repair Tips
5.9 Software Upgrading
5.1 Test Points
As most signals are digital, it will be difficult to measure waveforms with a standard oscilloscope. However, several key ICs are capable of generating test patterns, which can be controlled via ComPair. In this way it is possible to determine which part is defective.
Perform measurements under the following conditions:
Service Default Mode.
Video: Colour bar signal.
Audio: 3 kHz left, 1 kHz right.
5.2 Service Modes
Service Default mode (SDM) and Service Alignment Mode (SAM) offers several features for the service technician, while the Customer Service Mode (CSM) is used for communication between the call centre and the customer.
Sound volume at 25%.
All service-unfriendly modes (if present) are disabled, like: – (Sleep) timer. – Child/parental lock. – Picture mute (blue mute or black mute). – Automatic volume levelling (AVL). – Skip/blank of non-favourite pre-sets.
How to Activate SDM
For this chassis there are two kinds of SDM: an analogue SDM and a digital SDM. Tuning will happen according Table 5-1
Analogue SDM: use the standard RC-transmitter and key in the code “062596”, directly followed by the “MENU” (or “HOME”) button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it “off”, push the “MENU” (or "HOME") button again. Analogue SDM can also be activated by grounding for a moment the solder path on the SSB, with the indication “SDM” (see Service mode pad
Digital SDM: use the standard RC-transmitter and key in the code “062593”, directly followed by the “MENU” (or "HOME") button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it “off”, push the “MENU” (or "HOME") button again.
).
.
This chassis also offers the option of using ComPair, a hardware interface between a computer and the TV chassis. It offers the abilities of structured troubleshooting, error code reading, and software version read-out for all chassis. (see also section “5.4.1 ComPair
Note: For the new model range, a new remote control (RC) is used with some renamed buttons. This has an impact on the activation of the Service modes. For instance the old “MENU” button is now called “HOME” (or is indicated by a “house” icon).

5.2.1 Service Default Mode (SDM)

Purpose
To create a pre-defined setting, to get the same measurement results as given in this manual.
To override SW protections detected by stand-by processor and make the TV start up to the step just before protection (a sort of automatic stepwise start-up). See section “5.3 Stepwise Start-up
To start the blinking LED procedure where only LAYER 2 errors are displayed. (see also section “5.5 Error Codes
Specifications
Table 5-1 SDM default settings
Region Freq. (MHz)
Europe, AP(PAL/Multi) 475.25 PAL B/G
Europe, AP DVB-T 546.00 PID
All picture settings at 50% (brightness, colour, contrast).
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”).
”.
Video: 0B 06 PID PCR: 0B 06 PID Audio: 0B 07
Default system
DVB-T
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Figure 5-1 Service mode pad
After activating this mode, “SDM” will appear in the upper right corner of the screen (when a picture is available).
How to Navigate
When the “MENU” (or “HOME”) button is pressed on the RC transmitter, the TV set will toggle between the SDM and the normal user menu.
How to Exit SDM
Use one of the following methods:
Switch the set to STAND-BY via the RC-transmitter.
Via a standard customer RC-transmitter: key in “00”­sequence.
Service Modes, Error Codes, and Fault Finding
PHILIPS
MODEL:
32PF9968/10
PROD.SERIAL NO:
AG 1A0620 000001
040
39mm
27mm
(CTN Sticker)
Display Option
Code
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EN 21Q552.1A LA 5.

5.2.2 Service Alignment Mode (SAM)

Purpose
To perform (software) alignments.
To change option settings.
To easily identify the used software version.
To view operation hours.
To display (or clear) the error code buffer.
How to Activate SAM
Via a standard RC transmitter: Key in the code “062596” directly followed by the “INFO” (or “OK”) button. After activating SAM with this method a service warning will appear on the screen, continue by pressing the “OK” button on the RC.
Contents of SAM (see also Table 6-11
Hardware Info.A. SW Version. Displays the software version of the
main software (example: Q555X-1.2.3.4 = AAAAB_X.Y.W.Z).
AAAA= the chassis name.
B= the SW branch version. This is a sequential number (this is no longer the region indication, as the software is now multi-region).
X.Y.W.Z= the software version, where X is the main version number (different numbers are not compatible with one another) and Y.W.Z is the sub version number (a higher number is always compatible with a lower number).
B. STBY PROC Version. Displays the software
version of the stand-by processor.
C. Production Code. Displays the production code of
the TV, this is the serial number as printed on the back of the TV set. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee in a possibility to do this.
Operation Hours. Displays the accumulated total of operation hours (not the stand-by hours). Every time the TV is switched “on/off”, 0.5 hours is added to this number.
Errors (followed by maximum 10 errors). The most recent error is displayed at the upper left (for an error explanation see section “5.5 Error Codes
Reset Error Buffer. When “cursor right” (or the “OK” button) is pressed and then the “OK” button is pressed, the error buffer is reset.
Alignments. This will activate the “ALIGNMENTS” sub­menu. See Chapter 6. Alignments
Dealer Options. Extra features for the dealers.
Options. Extra features for Service. For more info regarding option codes, 6. Alignments Note that if the option code numbers are changed, these have to be confirmed with pressing the “OK” button before the options are stored, otherwise changes will be lost.
Initialize NVM. The moment the processor recognizes a corrupted NVM, the “initialize NVM” line will be highlighted. Now, two things can be done (dependent of the service instructions at that moment): – Save the content of the NVM via ComPair for
development analysis, before initializing. This will give the Service department an extra possibility for diagnosis (e.g. when Development asks for this).
– Initialize the NVM.
Note: When the NVM is corrupted, or replaced, there is a high possibility that no picture appears because the display code is not correct. So, before initializing the NVM via the SAM, a picture is necessary and therefore the correct display option has to be entered. Refer to Chapter 6. Alignments To adapt this option, it’s advised to use ComPair (the correct values for the options can be found in Chapter 6. Alignments or a method via a standard RC (described below). Changing the display option via a standard RC: Key in the code “062598” directly followed by the “MENU” (or "HOME")
”).
button and “XXX” (where XXX is the 3 digit decimal display code as mentioned on the sticker in the set). Make sure to key in all three digits, also the leading zero’s. If the above action is successful, the front LED will go out as an indication that the RC sequence was correct. After the display option is changed in the NVM, the TV will go to the Stand-by mode. If the NVM was corrupted or empty before this action, it will be initialized first (loaded with default values). This initializing can take up to 20 seconds.
)
Figure 5-2 Location of Display Option Code sticker
Store - go right. All options and alignments are stored when pressing “cursor right” (or the “OK” button) and then the “OK”-button.
Operation hours display. Displays the accumulated total of operation hours of the screen itself. In case of a display replacement, reset to “0” or to the consumed operation hours of the spare display.
SW Maintenance.SW Events. In case of specific software problems, the
development department can ask for this info.
HW Events. In case of specific software problems, the
development department can ask for this info :
- Event 26 : refers to a power dip, this is logged after the TV set reboots due to a power dip.
- Event 17 : refers to the power OK status, sensed even before the 3 x retry to generate the error code.
Test settings. For development purposes only.
Development file versions. Not useful for Service purposes, this information is only used by the development department.
Upload to USB. To upload several settings from the TV to
.
an USB stick, which is connected to the SSB. The items are “Channel list”, “Personal settings”, “Option codes”, “Alignments”, “Identification data” (includes the set type
.
and prod code + all 12NC like SSB, display, boards), “History list”. The “All” item supports to upload all several items at once.
First a directory “repair\” has to be created in the root of the USB stick.
To upload the settings, select each item separately, press “cursor right” (or the “OK” button), confirm with “OK” and wait until “Done” appears. In case the download to the USB stick was not successful “Failure” will appear. In this case, check if the USB stick is connected properly and if the directory “repair” is present in the root of the USB stick. Now the settings are stored onto the USB stick and can be used to download into another TV or other SSB. Uploading is of course only possible if the software is running and preferably a picture is available. This method is created to be able to save the customer’s TV settings and to store them into another SSB.
Download from USB. To download several settings from
for details.
)
the USB stick to the TV, same way of working needs to be followed as with uploading. To make sure that the download of the channel list from USB to the TV is executed properly, it is necessary to restart the TV and tune to a valid preset if necessary. The “All” item supports to download all several itels at once.
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Service Modes, Error Codes, and Fault Finding
NVM editor. For NET TV the set “type number” must be entered correctly. Also the production code (AG code) can be entered here via the RC-transmitter. Correct data can be found on the side/rear sticker.
How to Navigate
In SAM, the menu items can be selected with the “CURSOR UP/DOWN” key on the RC-transmitter. The selected item will be highlighted. When not all menu items fit on the screen, move the “CURSOR UP/DOWN” key to display the next/previous menu items.
With the “CURSOR LEFT/RIGHT” keys, it is possible to: – (De) activate the selected menu item. – (De) activate the selected sub menu.
With the “OK” key, it is possible to activate the selected action.
How to Exit SAM
Use one of the following methods:
Switch the TV set to STAND-BY via the RC-transmitter.
Via a standard RC-transmitter, key in “00” sequence, or select the “BACK” key.

5.2.3 Customer Service Mode (CSM)

Purpose
When a customer is having problems with his TV-set, he can call his dealer or the Customer Helpdesk. The service technician can then ask the customer to activate the CSM, in order to identify the status of the set. Now, the service technician can judge the severity of the complaint. In many cases, he can advise the customer how to solve the problem, or he can decide if it is necessary to visit the customer. The CSM is a read only mode; therefore, modifications in this mode are not possible.
When in this chassis CSM is activated, a test pattern will be displayed during 5 seconds (1 second Blue, 1 second Green and 1 second Red, then again 1 second Blue and 1 second Green). This test pattern is generated by the PNX51X0 (located on the 200Hz board as part of the display). So if this test pattern is shown, it could be determined that the back end video chain (PNX51X0 and display) is working.For TV sets without the PNX51X0 inside, every menu from CSM will be used as check for the back end chain video.
When CSM is activated and there is a USB stick connected to the TV set, the software will dump the CSM content to the USB stick. The file (CSM_model number_serial number.txt) will be saved in the root of the USB stick. This info can be handy if no information is displayed.
When in CSM mode (and a USB stick connected), pressing “OK” will create an extended CSM dump file on the USB stick. This file (Extended_CSM_model number_serial number.txt) contains:
The normal CSM dump information,
All items (from SAM “load to USB”, but in readable format),
Operating hours,
Error codes,
SW/HW event logs.
To have fast feedback from the field, a flashdump can be requested by development. When in CSM, push the “red” button and key in serial digits ‘2679’ (same keys to form the word ‘COPY’ with a cellphone). A file “Dump_model number_serial number.bin” will be written on the connected USB device. This can take 1/2 minute, depending on the quantity of data that needs to be dumped.
Also when CSM is activated, the LAYER 1 error is displayed via blinking LED. Only the latest error is displayed (see also section 5.5 Error Codes
).
How to Activate CSM
Key in the code “123654” via the standard RC transmitter. Note: Activation of the CSM is only possible if there is no (user) menu on the screen!
How to Navigate
By means of the “CURSOR-DOWN/UP” knob on the RC­transmitter, can be navigated through the menus.
Contents of CSM
The contents are reduced to 3 pages: General, Software versions and Quality items. The group names itself are not shown anywhere in the CSM menu.
General
Set Type. This information is very helpful for a helpdesk/ workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. Note that if an NVM is replaced or is initialized after corruption, this set type has to be re-written to NVM. ComPair will foresee in a possibility to do this. The update can also be done via the NVM editor available in SAM.
Production Code. Displays the production code (the serial number) of the TV. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee in a possibility to do this. The update can also be done via the NVM editor available in SAM.
Installed date. Indicates the date of the first installation of the TV. This date is acquired via time extraction.
Options 1. Gives the option codes of option group 1 as set in SAM (Service Alignment Mode).
Options 2. Gives the option codes of option group 2 as set in SAM (Service Alignment Mode).
12NC SSB. Gives an identification of the SSB as stored in NVM. Note that if an NVM is replaced or is initialized after corruption, this identification number has to be re-written to NVM. ComPair will foresee in a possibility to do this. This identification number is the 12nc number of the SSB.
12NC display. Shows the 12NC of the display.
12NC supply. Shows the 12NC of the power supply.
12NC 200Hz board. Shows the 12NC of the 200Hz Panel (when present).
Software versions
Current main SW. Displays the build-in main software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be published on the Internet. Example: Q55xx1.2.3.4
Stand-by SW. Displays the build-in stand-by processor software version. Upgrading this software will be possible via ComPair or via USB (see section 5.9 Software
Upgrading).
Example: STDBY_88.68.1.2.
e-UM version. Displays the electronic user manual SW­version (12NC version number). Most significant number here is the last digit.
Quality items
Signal quality. Bad / average /good (not for DVB-S).
Ethernet MAC address. Displays the MAC address present in the SSB.
Wireless MAC address. Displays the wireless MAC address to support the Wi-Fi functionality.
BDS key. Indicates if the set is in the BDS status.
CI module. Displays status if the common interface module is detected.
CI + protected service. Yes/No.
Event counter : S : 000X 0000(number of software recoveries : SW EVENT-LOG #(reboots)
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Service Modes, Error Codes, and Fault Finding
18770_250_100216.eps
100402
Active
Semi
St by
St by
Mains
on
Mains
off
GoToProtection
-WakeUp requested
-Acquisition needed
-Tact switch pushed
- stby requested and no data Acquisition required
- St by requested
-tact SW pushed
WakeUp
requested
Protection
WakeUp
requested
(SDM)
GoToProtection
Hibernate
-Tact switch pushed
-last status is hibernate after mains ON
Tact switch
pushed
EN 23Q552.1A LA 5.
S : 0000 000X (number of software events : SW EVENT­LOG #(events) H : 000X 0000(number of hardware errors) H : 0000 000X (number of hardware events : SW EVENT­LOG #(events).
How to Exit CSM
Press “MENU” (or "HOME") / “Back” key on the RC-transmitter.

5.3 Stepwise Start-up

When the TV is in a protection state due to an error detected by stand-by software (error blinking is displayed) and SDM is activated via shortcutting the SDM solder path on the SSB, the TV starts up until it reaches the situation just before protection. So, this is a kind of automatic stepwise start-up. In combination with the start-up diagrams below, you can see which supplies are present at a certain moment. Caution: in case the start-up in this mode with a faulty FET 7U0X is done, you can destroy all IC’s supplied by the +1V8 and +1v1, due to overvoltage (12V on XVX-line). It is recommended to measure first the FET 7U0X or others FET’s on shortcircuit before activating SDM via the service pads.
The abbreviations “SP” and “MP” in the figures stand for:
SP: protection or error detected by the Stand-by Processor.
MP: protection or error detected by the MIPS Main
Processor.

Figure 5-3 Transition diagram

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EN 24 Q552.1A LA5.
18770_251_100216.eps
100216
No
EJTAG probe
connected ?
No
Yes
Release AVC system reset
Feed warm boot script
Cold boot?
Yes
No
Set I²C slave address
of Standby µP to (A0h)
An EJTAG probe (e.g . WindPower ICE prob e) can be connected for Linux Kernel debugging purposes.
Detect EJTAG debug probe
(pulling pin of the probe interface to
ground by inserting EJTAG probe)
Release AVC system reset
Feed cold boot script
Release AVC system reset
Feed initializing boot script
disable alive mechanism
Off
Standby Supply starts running.
All standby supply voltages become available.
st-by µP resets
Stand by or
Protection
Mains is applied
- Switch Audio-Reset high.
It is low in the standby mode if the standby
mode lasted longer than 10s.
start keyboard scanning, RC detection. Wake up reasons are
off.
If the protection state was left by short c ircuiting the
SDM pins, detection of a protection condition during
startup will stall the startup. Protection conditions in a
playing set will be ignored. The protection mode will
not be entered.
Detect2 is moved to an interrupt. To be checked if the detection on interrupt base is feasible or not or if we should stick to the standard 40ms interval.
+12V, +24Vs, AL and Bolt-on power
isswitched on, followed by the +1V2 DCDC convert er
Enable the supply detection algorithm
Switch ON Platform and display supply by switching
LOW the Standby line.
Initialise I/O pins of the st-by µP:
- Switch reset-AVC LOW (reset state)
- Switch reset-system LOW (reset state)
- Switch reset-Ethernet LOW (reset state)
- Switch reset-USB LOW (reset state)
- Switch reset-DVBs LOW (reset state)
-keep Audio-reset and Audio-Mute-Up HIGH
Enable the DCDC converters
(ENABLE-3V3n LOW)
No
Detect2 high received
within 2 seconds?
12V error :
Layer1: 3
Layer2: 16
Enter protection
Yes
Wait 50ms
Service Modes, Error Codes, and Fault Finding
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Figure 5-4 “Off” to “Semi Stand-by” flowchart (part 1)

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Service Modes, Error Codes, and Fault Finding
18770_252_100216.eps
100216
Yes
MIPS reads the wake up reason
from standby µP.
Semi-Standby
initialize tuner and channel decoders
Initialize video processing IC’s
Initialize source selection
initialize AutoTV by triggering CHS AutoTV Init interface
3-th try?
No
Blink Code as
error code
Bootscript ready
in 1250 ms?
Yes
No
Enable Alive check mechanism
Wait until AVC starts to
communicate
SW initialization
succeeded
within 20s?
No
Switch StandbyI/O line high
and wait 4 seconds
RPC start (comm. protocol)
Set I²C slave address
of Standby µP to (60h)
Yes
Disable all supply related protections and
switch off the +3V3 +5V DC/DC converter.
switch off the remaining DC/DC
converters
Wait 5ms
Switch AVC PNX85500 in
reset (active low)
Wait 10ms
Flash to Ram
image transfer succeeded
within 30s?
No
Yes
Code =
Layer1: 2
Layer2: 53
Code =
Layer1: 2
Layer2: 15
Initialize Ambilight with Lights off.
Timing need to be updated if more mature info is available.
Timing needs to be updated if more mature info is available.
Timing needs to be updated if more mature info is available.
Initialize audio
Enter protection
Reset-system is switched HIGH by the
AVC at the end of t he bootscript
AVC releases Reset-Ether net, Reset-USB and
Reset-DVBs when the end of the AVC boot-
script is detected
This cannot be done through the bootscript, the I/O is on the standby µP
Reset-Audio and Audio-Mute-Up are
switched by MIPS code later on in the
startup process
Reset-system is switched HIGH by the
AVC at the end of the bootscript
Reset-Audio and Audio-Mute-Up a re
switched by MIPS code later on in the
startup process
Wake up reason
coldboot & not semi-
standby?
85500 sends out startup screen
Startup screen cfg file
present?
85500 starts up the display.
Startup screen visible
yes
yes
To keep this flowchart readable, the exact display turn on description is not copied here. Please see the Semi-standby to On description for the detailed display startup
sequence.
During the complete display time of the Startup screen, the preheat condition of
100% PWM is valid.
No
No
Startup screen shall only be visible when there is a coldboot to an active state end situation. The startup screen shall not be visible when waking up for reboot reasons or waking up to semi- standby conditions or waking up to enter Hibernate mode..
The first time after the option turn on of the startup screen or when the set is virgin, the cfg file is not present and hence the startup screen will not be shown.
AVC releases Reset-Ethernet, Reset-USB and
Reset-DVBs when the end of the AVC boot-
script is detected
200Hz set?
No
yes
85500 sends out startup screen
200Hz Tcon has started up the
display.
Startup screen visible
85500 requests Lamp on
EN 25Q552.1A LA 5.

Figure 5-5 “Off” to “Semi Stand-by” flowchart (part 2)

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EN 26 Q552.1A LA5.
18770_253_100216.eps
100216
Active
Semi Standby
Initialize audio and video
processing IC's and functions
according needed use case.
Assert RGB video blanking
and audio mute
Wait until previous on-state is left more than2
secondsago. (to prevent LCD display problems)
The assumption here is that a fast toggle (<2s) can
only happen during ON->SEMI ->ON. In these states,
the AVC is still active and can provide the 2s delay. A
transition ON->SEMI->STBY->SEMI->ON cannot be
made in less than 2s, because the standby state will
be maintained for at least 4s.
Switch Audio-Reset low and wait 5ms
Constraints taken into account:
-Display may only be started when valid LVDS output clock can be delivered by the AVC.
-To have a reliable operation of the EEFL backlight, the backlight should be driven with a maximum PWM duty cycle during the first seconds. Only after this first one or two seconds, the PWM may be set to the required output level (Note that the PWM output should be present b
efore the backlight is switched on). To minimize the artefacts,
the picture should only be unblanked after these first seconds.
Restore dimming backlight feature, PWM and BOOST output
and unblank the video.
Wait until valid and stable audio and video, corresponding to the
requested output is delivered by the AVC
AND
the backlight has been switched on for at least the time which is
indicated in the display file as preheat time.
The higher level requirement is that audio and video should be demuted without transient effects and that the audio should be demuted maximum 1s before or
at the same time as the unblanking of the video.
Release audio mute and wait 100ms before any other audio
handling is done (e.g. volume change)
CPipe already generates a valid output clock in the semi-standby state: display
startup can start immediately when leaving
the semi-standby state.
Switch on LCD backlight (Lamp-ON)
Switch off the dimming backlight feature, set
the BOOST control to nominal and make sure PWM output is set to maximum allowed PWM
Switch on the Ambilight functionality according the last status
settings.
Delay Lamp-on with the sum of the LVDS delay and
the Lamp delay indicated in the display file
Switch on the displaypowerby
switching LCD-PWR-ON low
Wait x ms
Switch on LVDS output in the 85500
No
The exact timings to
switch on the
display(LVDS
delay, lamp delay)
are defined in the
display file.
Start POK line
detection algorithm
return
Display already on?
(splash screen)
Yes
Display cfg file present
and up to date, according
correct display option?
Startup screen Option and Installation setting
Photoscreen ON?
Yes
No
Prepare Start screen Display config
file and copy to Flash
No
Yes
A LED set does not normally need a
preheat time. The preheat remains present
but is set to zero in the display file.
Service Modes, Error Codes, and Fault Finding

Figure 5-6 “Semi Stand-by” to “Active” flowchart (EEFL or LED backlight 50/100 Hz only)

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Service Modes, Error Codes, and Fault Finding
18770_254_100216.eps
100216
Active
Semi Standby
Initialize audio and video
processing IC's and functions
according needed use case.
Assert RGB video blanking
and audio mute
Wait until previous on-state is left more than2
secondsago. (to prevent LCD display problems)
The assumption here is that a fast toggle (<2s)
can only happen during ON->SEMI ->ON. In
these states, the AVC is still active and can provide the 2s delay. If the transition ON->SEMI- >STBY->SEMI->ON can be made in less than 2s,
we have to delay the semi -> stby transition until
the requirement is met.
Switch Audio-Reset low and wait 5ms
unblank the video.
Wait until valid and stable audio and video, corresponding to
the requested output is delivered by the AVC.
The higher level requirement is that audio and
video should be demuted without transient
effects and that the audio should be demuted
maximum 1s before or at the same time as the
unblanking of the video.
Release audio mute and wait 100ms before any other audio
handling is done (e.g. volume change)
Request Tcon to Switch on the backlight in a
direct LED or
set Lamp-on I/O line in case of a side LED
Switch on the Ambilight functionality according the last status
settings.
There is no need to define the
display timings since the timing
implementation is part of the Tcon.
Start POK line
detection algorithm
return
Display cfg file present
and up to date, according
correct display option?
Startup screen Option
and Installation setting
Photoscreen ON?
Yes
No
Prepare Start screen Display config
file and copy to Flash
No
Yes
Backlight already on?
(splash screen)
No
Yes
EN 27Q552.1A LA 5.

Figure 5-7 “Semi Stand-by” to “Active” flowchart (LED backlight 200 Hz)

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EN 28 Q552.1A LA5.
18770_255_100216.eps
100216
Semi Standby
Active
Wait x ms (display file)
Mute all sound outputs via softmute
Mute all video outputs
switch off LCD backlight
(I/O or I²C)
Force ext audio outputs to ground
(I/O: audio reset)
And wait 5ms
switch off Ambilight
Set main amplifier mute (I/O: audio-mute)
Wait 100ms
Wait until Ambilight has faded out: Output power
Observer should be zero
Switch off the displaypowerby
switching LCD-PWR-ON high
Wait x ms
Switch off LVDS output in 85500
The exact timings to
switch off the
display(LVDS
delay, lamp delay)
are defined in the
display file.
Switch off POK line detection algorithm
200Hz set?
No
Yes
Instruct 200Hz
Tcon to turn off
the display
Service Modes, Error Codes, and Fault Finding
2010-Jun-25

Figure 5-8 “Active” to “Semi Stand-by” flowchart

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Service Modes, Error Codes, and Fault Finding
18770_256_100216.eps
100216
transfer Wake up reasons to the Stand by µP.
Stand by
Semi Stand by
Disable all supply related protections and switch off
the DC/DC converters (ENABLE-3V3n)
Switch OFF all supplies by switching HIGH the
Standby I/O line
Switch AVC system in reset state (reset-system and
reset-AVC lines)
Switch reset-USB, Reset-Ethernet and Reset-DVBs
LOW
Important remarks:
release reset audio 10 sec after entering
standby to save power
Also here, the standby state has to be
maintained for at least 4s before starting
another state transition.
Wait 5ms
Wait 10ms
Delay transition until ramping down of ambient light is
finished. *)
If ambientlight functionality was used in semi-standby (lampadaire mode), switch off ambient light (see CHS
ambilight)
*) If this is not performed and the set is switched to standby when the switch off of the ambilights is still ongoing, the lights will switch off abruptly when the supply is cut.
Switch Memories to self-refresh (this creates a more
stable condition when switching off the power).
EN 29Q552.1A LA 5.

Figure 5-9 “Semi Stand-by” to “Stand-by” flowchart

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EN 30 Q552.1A LA5.
10000_036_090121.eps
091118
TO
UART SERVICE
CONNECTOR
TO
UART SERVICE
CONNECTOR
TO I2C SERVICE CONNECTOR
TO TV
PC
HDMI I
2
C only
Optional power
5V DC
ComPair II Developed by Philips Brugge
RC out
RC in
Optional
Switch
Power ModeLink/
Activity
I
2
C
ComPair II
Multi
function
RS232 /UART
Service Modes, Error Codes, and Fault Finding

5.4 Service Tools

5.4.1 ComPair

Introduction
ComPair (Computer Aided Repair) is a Service tool for Philips Consumer Electronics products. and offers the following:
1. ComPair helps to quickly get an understanding on how to repair the chassis in a short and effective way.
2. ComPair allows very detailed diagnostics and is therefore capable of accurately indicating problem areas. No knowledge on I because ComPair takes care of this.
3. ComPair speeds up the repair time since it can automatically communicate with the chassis (when the µP is working) and all repair information is directly available.
4. ComPair features TV software up possibilities.
Specifications
ComPair consists of a Windows based fault finding program and an interface box between PC and the (defective) product. The ComPair II interface box is connected to the PC via an USB cable. For the TV chassis, the ComPair interface box and the TV communicate via a bi-directional cable via the service connector(s). The ComPair fault finding program is able to determine the problem of the defective television, by a combination of automatic diagnostics and an interactive question/answer procedure.
How to Connect
This is described in the chassis fault finding database in ComPair.
Figure 5-10 ComPair II interface connection
Caution: It is compulsory to connect the TV to the PC as
shown in the picture above (with the ComPair interface in between), as the ComPair interface acts as a level shifter. If one connects the TV directly to the PC (via UART), ICs will be blown!
How to Order
ComPair II order codes:
ComPair II interface: 3122 785 91020.
Software is available via the Philips Service web portal.
ComPair UART interface cable for Q55x.x. (using 3.5 mm Mini Jack connector): 3138 188 75051.
Note: When you encounter problems, contact your local support desk.
2010-Jun-25
2
C or UART commands is necessary,

5.5 Error Codes

5.5.1 Introduction

The error code buffer contains all detected errors since the last time the buffer was erased. The buffer is written from left to right, new errors are logged at the left side, and all other errors shift one position to the right. When an error occurs, it is added to the list of errors, provided the list is not full. When an error occurs and the error buffer is full, then the new error is not added, and the error buffer stays intact (history is maintained). To prevent that an occasional error stays in the list forever, the error is removed from the list after more than 50 hrs. of operation. When multiple errors occur (errors occurred within a short time span), there is a high probability that there is some relation between them.
New in this chassis is the way errors can be displayed:
If no errors are there, the LED should not blink at all in
CSM or SDM. No spacer must be displayed as well.
There is a simple blinking LED procedure for board level repair (home repair) so called LAYER 1 errors
next to the existing errors which are LAYER 2 errors (see
Table 5-2
– LAYER 1 errors are one digit errors. – LAYER 2 errors are 2 digit errors.
In protection mode. – From consumer mode: LAYER 1. – From SDM mode: LAYER 2.
Fatal errors, if I2C bus is blocked and the set reboots, CSM and SAM are not selectable. – From consumer mode: LAYER 1. – From SDM mode: LAYER 2.
In CSM mode. – When entering CSM: error LAYER 1 will be displayed
In SDM mode. – When SDM is entered via Remote Control code or the
Error display on screen. – In CSM no error codes are displayed on screen. – In SAM the complete error list is shown.
Basically there are three kinds of errors:
Errors detected by the Stand-by software which lead to protection. These errors will always lead to protection and an automatic start of the blinking LED LAYER 1 error. (see section “5.6 The Blinking LED Procedure
Errors detected by the Stand-by software which not lead to protection. In this case the front LED should blink the involved error. See also section “5.5 Error Codes
Error Buffer”. Note that it can take up several minutes
before the TV starts blinking the error (e.g. LAYER 1 error = 2, LAYER 2 error = 15 or 53).
Errors detected by main software (MIPS). In this case the error will be logged into the error buffer and can be read out via ComPair, via blinking LED method LAYER 1-2 error, or in case picture is visible, via SAM.

5.5.2 How to Read the Error Buffer

Use one of the following methods:
On screen via the SAM (only when a picture is visible). E.g.: – 00 00 00 00 00: No errors detected – 23 00 00 00 00: Error code 23 is the last and only
37 23 00 00 00: Error code 23 was first detected and
Note that no protection errors can be logged in the
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).
by blinking LED. Only the latest error is shown.
hardware pins, LAYER 2 is displayed via blinking LED.
detected error.
error code 37 is the last detected error.
error buffer.
”).
, 5.5.4
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