Design cordless
phone with answering
machine (M355)
Extended user
documentation
Register your product and get support at
www.philips.com/support
Contents
1 Important safety instructions 3
2 Your phone 4
What is in the box 4
Overview of the phone 5
Overview of the base station 6
3 Get started 7
Connect the base station 7
Install the handset 8
Congure your phone (country
dependent) 8
Change the remote access PIN
code (for M355) 9
Charge the handset 9
Check the battery level 10
What is standby mode? 10
Display icons 10
Check the signal strength 11
Switch the handset on or o 11
4 Calls 12
Make a call 12
Answer a call 12
End a call 13
Adjust the earpiece/speaker
volume 13
Mute the microphone 13
Turn the speaker on or o 13
Make a second call 13
Answer a second call 13
Switch between two calls 13
Make a conference call with
the external callers 14
6 Text and numbers 17
Enter text and numbers 17
Switch between uppercase
and lowercase 17
7 Phonebook 18
View the phonebook 18
Search a record 18
Call from the phonebook 18
Access the phonebook during
a call 18
Add a record 19
Edit a record 19
Delete a record 19
Delete all records 19
8 Call log 20
Call list type 20
View the call records 20
Save a call record to the
phonebook 21
Return a call 21
Delete a call record 21
Delete all call records 21
Mark all call records as read
records 21
9 Redial list 22
View the redial records 22
Redial a call 22
Save a call record to the
phonebook 22
Delete a redial record 22
Delete all redial records 22
5 Intercom and conference
calls 15
Make a call to another handset 15
Make a conference call 15
1EN
10 Phone settings 23
Sound settings 23
ECO+ mode 24
Name the handset 24
Set the date and time 24
Set the display language 24
Auto answer 24
Activate/Deactivate auto hang
up 25
16 Notice 39
Declaration of conformity 39
Use GAP standard compliance 39
Compliance with EMF 39
Disposal of your old product
and battery 39
17 Frequently asked questions 41
11 Alarm clock 26
Set the alarm 26
Turn o the alarm 26
12 Privacy mode 27
Call barring (block outgoing
calls) 27
Block incoming calls 27
13 Telephone answering
machine 29
Turn the answering machine
on or o 29
Set the answering machine
language 29
Announcements 29
Incoming messages 30
Call screening 31
Set the ring delay 32
Remote access 32
14 Services 34
Call list type 34
Auto conference 34
Network type 34
Auto prex 34
Select the recall duration 35
Dial mode 35
Auto clock 36
Register your handset or
• This product requires an electrical
supply of 100-240 volts AC.
In case of power failure, the
communication can be lost.
• The voltage on the network
is classied as TNV-3
(Telecommunication Network
Voltages), as dened in the
standard EN 60950.
Warning
• The Electrical network is classied as
hazardous. The only way to power down
the charger is to unplug the power supply
from the electrical outlet. Ensure that the
electrical outlet is always easily accessible.
To avoid damage or malfunction
Caution
• Use only the power supply listed in the user
instructions.
• Use only the batteries listed in the user
instructions.
• Risk of explosion if battery is replaced by an
incorrect type.
• Dispose of used batteries according to the
instructions.
• Do not dispose of batteries in re.
• Always use the cables provided with the
product.
• Do not allow the charging contacts or the
battery to come into contact with metal
objects.
• Do not let small metal objects come
into contact with the product. This can
deteriorate audio quality and damage the
product.
• Metallic objects may be retained if placed
near or on the handset receiver.
• Do not use the product in places where
there are explosive hazards.
• Do not open the handset, base station or
charger as you could be exposed to high
voltages.
• For pluggable equipment, the socket-outlet
shall be installed near the equipment and
shall be easily accessible.
• Handsfree activation could suddenly
increase the volume in the earpiece to a very
high level: make sure the handset is not too
close to your ear.
• This equipment is not designed to make
emergency calls when the power fails. An
alternative has to be made available to allow
emergency calls.
• Do not allow the product to come into
contact with liquids.
• Do not use any cleaning agents containing
alcohol, ammonia, benzene, or abrasives as
these may harm the set.
• Do not expose the phone to excessive heat
caused by heating equipment or direct
sunlight.
• Do not drop your phone or allow objects to
fall on your phone.
• Active mobile phones in the vicinity may
cause interference.
About operating and storage temperatures
• Operate in a place where
temperature is always between
0°C to +40°C (up to 90% relative
humidity).
• Store in a place where temperature
is always between -20°C and +45°C
(up to 95% relative humidity).
• Battery life may be shorter in low
temperature conditions.
3EN
2 Your phone
Congratulations on your purchase and
welcome to Philips!
To fully benet from the support that
Philips oers, register your product at
www.philips.com/welcome.
What is in the box
Line cord*
Guarantee
4XLFNVWDUWJXLGH
Quick start guide
Handset**
Base station (with two connectors)
Charger (with one connector)**
Power adapter**
Note
• * In some countries, you have to connect the
line adapter to the line cord, then plug the
line cord to the telephone socket.
Tip
• ** In multi-handset packs, there are
additional handsets and chargers and power
adapters.
4
EN
Overview of the phone
1
2
13
12
11
10
9
3
4
5
6
7
8
14
15
16
a Earpiece
b
• Scroll up on the menu.
• Increase the earpiece/speaker
volume.
• Access the phonebook in
standby mode.
c REDIAL/C
• Delete text or digits.
• Cancel operation.
• Access the redial list in standby
mode.
• During answering machine
recording mode, press to
temporarily disable or enable
the call screening.
d
• End the call.
• Exit the menu/operation.
• Press and hold to switch the
handset on or o.
e
• Scroll down on the menu.
• Decrease the earpiece/speaker
volume.
• Access the call log in standby
mode.
f
• Press to enter a space during
text editing.
• Press and hold to lock/unlock
the keypad in standby mode.
g
• Press and hold to enter a pause
when making a call.
• Switch to upper/lower case
during editing.
h (for M350) of / (for M355)
• Mute or unmute the
microphone.
• Access to the answer machine
menu in standby mode (for
M355 only).
• Listen to new messages from
the answering machine (for
M355 only).
i Microphone
j
• Turn the speaker phone on/o.
• Make and receive calls through
the speaker.
k
• Set the dial mode (pulse mode
to temporary tone mode). This
function is country dependent.
• Press and hold to switch
between the internal and
5EN
external call during a
conference call.
• Press and hold to make an
intercom call in standby mode
(for multi-handset version
only).
l
• Make and receive calls.
• Recall key (This function is
network dependent.)
m MENU/OK
• Access the main menu.
• Conrm selection.
• Enter the options menu.
• Press to access phonebook
during a call.
n Loudspeaker
o LED indicator
• O: no new event.
• Flashing: new missed
calls/new messages on
answering machine/new voice
mails.
• Flashing once: when putting
the handset on the base
station.
• Flashing quickly: incoming
calls.
p Handset back cover
Overview of the base
station
1
a
• Press to nd handsets.
• Press and hold to enter the
registration mode.
6
EN
3 Get started
Caution
• Make sure that you have read the safety
instructions in the 'Important safety
instructions' section before you connect and
install your handset.
Connect the base
station
Warning
• Risk of product damage! Ensure that the
power supply voltage corresponds to the
voltage printed on the back or the underside
of the phone.
• Use only the supplied power adapter to
charge the batteries.
Connect each end of the power
1
adapter to:
• the micro USB socket at the
bottom of the base station;
• the power socket on the wall.
Connect each end of the line cord
2
to:
• the telephone socket at the
bottom of the base station;
• the telephone socket on the
wall.
Note
• If you subscribe to the digital subscriber line
(DSL) high speed internet service through
your telephone line, ensure you install a DSL
lter between the telephone line cord and
the power socket. The lter prevents noise
and caller ID problems caused by the DSL
interference. For more information on the
DSL lters, contact your DSL service provider.
• The type plate is located on the bottom of
the base station.
Connect each end of the power
3
adapter to (for multi handset
version only):
• the micro USB socket at the
bottom of the extra handset
charger.
• the power socket on the wall.
The base station is equipped with
a micro-USB socket. It allows
connection to a power bank as an
alternative source of power during AC
power outage.
7EN
Note
• For the minimum requirement of the power
bank, see the chapter “Technical Data”.
• While using a power bank as an alternative
power source, it may drain very soon if you
charge the handset at the same time.
Caution
• Risk of explosion! Keep batteries away from
heat, sunshine or re. Never discard batteries
in re.
• Use only the supplied batteries.
• Risk of decreased battery life! Never mix
dierent brands or types of batteries.
Note
• Charge the batteries for 8 hours before rst
use.
• If the handset becomes warm when the
batteries are being charged, it is normal.
Warning
• When replacing the batteries, check the
battery polarity. Incorrect polarity may
damage the product.
Install the handset
The batteries are pre-installed in the
handset. Pull the battery tape o from
the battery door before charging.
8
EN
Congure your phone
(country dependent)
When using your phone for the rst
1
time, you see a welcome message.
Press MENU/OK.
2
Set the country/language
Select your country/language, then
press MENU/OK to conrm.
» The country/language setting is
saved.
Note
• The country/language setting option is
country dependent. If no welcome message
is displayed, it means the country/language
setting is preset for your country. Then you
can set the date and time.
To reset the language, see the
following steps.
Select MENU/OK > [Phone setup] >
1
[Language], then press MENU/OK
to conrm.
Select a language, then press
2
MENU/OK to conrm.
» The setting is saved.
Change the remote
access PIN code (for
M355)
Note
• The default answering machine remote
access PIN code is 0000 and it is important
to change it to ensure the security.
Set the date and time
Press MENU/OK.
1
Select [Phone setup] > [Date &
2
time], then press MENU/OK to
conrm.
Press the numeric buttons to enter
3
the date, then press MENU/OK to
conrm.
» The time setting menu is
displayed on the handset.
Press the numeric buttons to enter
4
the time.
• If the time is in 12-hour format,
press / to select [am]
or [pm] (Country dependent).
Press MENU/OK to conrm.
5
Press / or MENU/OK > [Answer
1
machine].
Select [Remote access] > [Change
2
PIN], then press MENU/OK to
conrm.
Enter the old PIN/passcode, then
3
press MENU/OK to conrm.
Enter the new PIN/passcode, then
4
press MENU/OK to conrm.
Enter the new PIN/passcode again,
5
then press MENU/OK to conrm.
» The setting is saved.
Charge the handset
Charge your handset by docking it in
either direction. When the handset is
placed correctly on the base station,
you hear a docking tone (see ‘Set the
docking tone’ on page 23). The
LED at the
back of the handset ashes once.
» The handset starts charging.
9EN
Note
• Charge the batteries for 8 hours before rst
use.
• If the handset becomes warm when the
batteries are being charged, it is normal.
• Over time, capacity of batteries decreases.
This is a normal battery behavior.
Your phone is now ready to use.
Check the battery level
The battery icon displays the current
battery level.
When the handset is o
the base station, the bars
indicate the battery level
(full, medium and low).
When the handset is on
the base station/charger,
the bars keep scrolling until
charging is complete.
The empty battery icon
ashes. The battery is low
and needs recharging.
The handset turns o if the batteries
are empty. If you are on the phone,
you hear warning tones when the
batteries are almost empty. The call
gets disconnected after the warning.
What is standby mode?
Your phone is in standby mode when it
is idle. The standby screen displays the
handset name or date and time, and
handset number.
Display icons
In standby mode, the icons shown on
the main screen tell you what features
are available on your handset.
IconDescriptions
When the handset is o the
base station/charger, the
bars indicate the battery
level (from full to low).
When the handset is on
the base station/charger,
the bars keep scrolling until
charging is complete.
The empty battery icon
ashes and you hear an alert
tone.
The battery is low and needs
recharging.
It displays the connection
status between the handset
and base station. The more
bars are shown, the better
the signal strength is.
It remains steadily on when
browsing answered incoming
calls in the call log.
It indicates an outgoing call
in the redial list.
It ashes when there is a new
missed call or when browsing
the unread missed calls in
call log.
It remains steadily on when
browsing the read missed
calls in call log.
It ashes when receiving
incoming call.
It remains steadily on when
you are in a call.
The speaker is on.
10
The ringer is o.
EN
The alarm is activated.
Answering machine (M355
only): it ashes when there is
a new message or when the
memory is full. It is displayed
when the telephone
answering machine is turned
on.
It ashes when there is a new
voice message.
It remains steadily on when
the voice messages are
already viewed in the call log.
The icon is not shown when
there is no voice message.
/
ECO+The ECO+ mode is activated.
It is displayed when you
scroll up / down a list or
increase / decrease the
volume.
There are more digits on the
right. Press REDIAL/C to
read.
the battery or move the handset
nearer to the base station.
Note
• When ECO+ is on, the signal strength is not
displayed.
Switch the handset on
or o
Press and hold to switch the
handset on or o.
Check the signal
strength
The number of bars
indicates the connection
status between the handset
and base station. The more
bars are shown, the better
the connection is.
• Make sure the handset is
connected to the base station
before you make or receive calls
and carry out the phone functions
and features.
• If you hear warning tones when
you are on the phone, the handset
is almost out of battery or the
handset is out of range. Charge
11EN
4 Calls
Note
• When the power fails, the phone cannot
access emergency services.
Tip
• Check the signal strength before you make a
call or when you are in a call (see ‘Check the
signal strength’ on page 11).
Note
• The talk time of your current call is displayed
on the call timer.
• If you hear warning tones, the phone is
almost out of battery or out of range. Charge
the battery or move the phone close to the
base station.
Answer a call
When there is an incoming call, the
phone rings. Press or to answer
the call.
Make a call
You can make a call in these ways:
• Normal call
• Predial call
You can also make a call from the
redial list (see ‘Redial a call’ on page
22), phonebook list (see ‘Call from
the phonebook’ on page 18) and
call log (see ‘Return a call’ on page
21).
Normal call
Press or .
1
Dial the phone number.
2
» The number is dialed out.
» The duration of your current
call is displayed.
Predial call
Dial the phone number.
1
• To erase a digit, press
REDIAL/C.
• To enter a pause, press and
hold .
Press or to dial out the call.
2
Warning
• When the handset rings or when the
handsfree is activated, keep the handset
away from your ear to avoid ear damage.
Note
• The caller ID service is available if you have
registered to the caller ID service with your
service provider.
Tip
• When there is a missed call, a notication
message appears.
Turn o the ringer of the
current incoming call
When the phone rings, press REDIAL/C
to temporarily turn o the ringer of the
current incoming call.
12
EN
End a call
Make a second call
You can end a call in these ways:
• Press ;
• Place the handset to the base
station or charging cradle.
Note
• Placing the handset to the base station or
charging cradle does not end the call when
the auto hangup feature is turned o.
Adjust the
earpiece/speaker
volume
Press / to adjust the volume
during a call.
» The earpiece/speaker volume is
adjusted and the phone is back
to the call screen.
Mute the microphone
Press / during a call.
1
» The handset displays [Mute
on].
» The caller cannot hear you, but
you can still hear his voice.
Press / again to unmute the
2
microphone.
» You can now communicate with
the caller.
Turn the speaker on or
o
Note
• This service is network dependent.
Press during a call.
1
» The rst call is put on hold.
Dial the second number.
2
» The number displayed on the
screen is dialed out.
Answer a second call
Note
• This service is network dependent.
When there is a periodical beep to
notify you of an incoming call, you can
answer the call in these ways:
Press and to answer the call.
1
» The rst call is put on hold, and
you are now connected to the
second call.
Press and to end the current
2
call and answer the rst call.
Switch between two
calls
Note
• This service is network dependent.
Press and .
» The current call is put on hold,
and you are now connected to
the other call.
Press .
13EN
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