DiamondClean
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Introduction
Congratulations on your new Philips Sonicare power toothbrush!
Superior plaque removal, whiter teeth and healthier gums are at your
fingertips. Using Sonicare’s combination of gentle sonic technology
and clinically developed and proven features, you can be confident
that you’re getting the very best clean, every time. Further support
and product registration are available to you at:
http://www.philips.com/welcome.
Welcome to the Philips Sonicare family!
Intended Use
DiamondClean series power toothbrushes are intended to remove
adherent plaque and food debris from the teeth to reduce tooth
decay and improve and maintain oral health. DiamondClean series
power toothbrushes are intended for consumer home use. Use by
children should be with adult supervision.
Important safety information
Read this important information carefully before you use the
appliance and save it for future reference.
Note: The accessories and features of different models vary. For
example, some models come with a sanitizer or are equipped with
Bluetooth.
Danger
- Keep the charger and/or sanitizer away from water. Do not place
or store the appliance where it can fall or be pulled into a tub or
sink.
- Do not immerse the charger and/or sanitizer in water or any other
liquid.
- After cleaning, make sure the charger and/or sanitizer is
completely dry before you connect it to the wall socket.
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Warning
- This appliance can be used by children and persons with reduced
physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the
hazards involved. Cleaning and user maintenance shall not be
made by children without supervision.
- Children shall not play with the appliance.
- If the appliance is damaged in any way (brush head, toothbrush
handle, charger and/or sanitizer), stop using it.
- The mains cord cannot be replaced. If the mains cord is damaged,
discard the charger and/or sanitizer.
- Always replace the charger and/or sanitizer with one of the
original type in order to avoid a hazard.
- This appliance contains no user-serviceable parts. If the appliance
is damaged, contact the Consumer Care Center in your country
(see 'Warranty and support').
- Keep the cord away from heated surfaces.
- Do not use the charger and/or sanitizer outdoors or near heated
surfaces.
Caution
- Do not clean the brush head, handle, charger, charger cover or
sanitizer in the dishwasher.
- If you have had oral or gum surgery in the previous 2 months,
consult your dentist before you use this appliance.
- Consult your dentist if excessive bleeding occurs after using this
appliance or if bleeding continues to occur after 1 week of use.
Also consult your dentist if you experience discomfort or pain
when you use this appliance.
- This Philips appliance complies with the safety standards for
electromagnetic devices. If you have a pacemaker or other
implanted device, contact your doctor or the appliance
manufacturer of the implanted appliance prior to use.
- If you have medical concerns, consult your doctor before you use
this appliance.
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- This appliance has only been designed for cleaning teeth, gums
and tongue. Do not use it for any other purpose. Stop using the
appliance and contact your doctor if you experience any
discomfort or pain.
- This appliance is a personal care device and is not intended for
use on multiple patients in a dental practice or institution.
- Do not use other brush heads than the ones recommended by
Philips Sonicare.
- Stop using a brush head with crushed or bent bristles. Replace the
brush head every 3 months or sooner if signs of wear appear.
- If your toothpaste contains peroxide, baking soda or bicarbonate
(common in whitening toothpastes), thoroughly clean the brush
head with soap and water after each use. This prevents possible
cracking of the plastic.
- Avoid direct contact with products that contain essential oils or
coconut oil. Contact may result in bristle tufts dislodging.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and
regulations regarding exposure to electromagnetic fields.
Radio Equipment Directive
Hereby, Philips declares that electric toothbrushes with radio
frequency interface (Bluetooth) are in compliance with Directive
2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: www.philips.com/support
The radio frequency interface in this product operates at 13.56MHz.
The maximum RF power transmitted by the appliance is 30.16dBm.
Your Philips Sonicare (Fig. 1)
1 Hygienic travel cap
2 Smart brush heads*
3 Handle
4 Power on/off button
5 Intensity light
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6 Mode/intensity button
7 Modes
8 Brush head replacement reminder light
9 Battery indication
10 Charging glass
11 Charging stand
12 Charging base
13 (Charging)Travel case*
14 USB wall adapter*
* Note: The content of the box may vary based on the model
purchased.
Sonicare app – Getting Started
The Sonicare app pairs with your toothbrush to provide you a
connected experience. By connecting your toothbrush to your
Sonicare app account, you will be able to:
- Easily review your progress report for ways to improve your
brushing routine
- Receive personalized tips and recommendations for managing
your oral health
To start using the Sonicare app:
1 Download the Sonicare app to your phone
2 Open the app and follow the guided steps
3 Pair your toothbrush with the app
4 Create your account
5 Complete firmware update, if prompted, to access the latest
improvements and features.
6 Brush regularly
You are ready to start your connected experience. Be sure to brush
regularly. You can receive updates to help improve your oral
healthcare.
Note: Make sure your phone’s Bluetooth is turned on when using the
app. Your toothbrush uses the Bluetooth connection to transfer your
brushing data to the app. If you have questions about why your
brushing data is collected, be sure to review the Sonicare Privacy
Statement, available throughout the app setup process.
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Sonicare app – Track and improve your oral health care
Your Sonicare power toothbrush is equipped with smart sensors to
provide you with feedback about your brushing habits, including:
- Daily brushing sessions
- Time spent during each brushing session
- Applied brushing pressure
- Brush head replacement reminder (based on actual use)
The Sonicare app collects the data provided by the smart sensors
and tracks your brushing habits over time.
Each of the features available in the app are designed to help you
understand your brushing habits and provide you with simple
recommendations for improving and maintaining your oral health.
You will receive personalized brushing information in the Sonicare
app.
Brush heads
To see what type of brush head you have, check the label at the
bottom of the brush head. The symbol at the bottom of the brush
head indicates that it is a smart brush head, equipped with the
BrushSync technology.
Note: The content of the box may vary based on the model
purchased.
Brush head
name
Brush head
label
Premium
Plaque Control
C3 W3 G3
Premium White Premium Gum
Care
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45°
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Benefit
To explore our full range of brush heads, go to
www.philips.com/toothbrush-heads for more information.
Plaque removal Plaque and
stain removal
Healthier gums
Using your Philips Sonicare
Brushing instructions
1 Push the brush head firmly onto the handle. Wet the bristles and
apply toothpaste.
Note: It is normal to see a slight gap between the brush head and
the handle. This allows the brush head to vibrate properly.
2 Place the toothbrush bristles against the teeth at a slight angle (45
degrees), apply light pressure to make the bristles reach the
gumline or slightly beneath the gumline.
Note: Keep the center of the brush head in contact with the teeth
at all times.
3 Press the power on/off button to turn on the Philips Sonicare.
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4 Apply light pressure to maximize Philips Sonicare’s effectiveness
and let the Philips Sonicare toothbrush do the brushing for you.
Gently move the brush head slowly across the teeth in a small
back and forth motion so the longer bristles reach between your
teeth. Continue this motion throughout the brushing cycle.
Note: Different modes are available (see 'Brushing modes').
5 To clean the inside surfaces of the front teeth, tilt the brush handle
semi-upright and make several vertical overlapping brushing
strokes on each tooth.
Note:
- A change in vibration from the handle alerts you when you apply
too much pressure (see 'Pressure sensor').
- Your Philips Sonicare toothbrush is safe to use on braces, dental
modifications and dental restorations (fillings, crowns, veneers)
- Do not use your power toothbrush in the shower.
BrushSync technology
BrushSync technology enables your brush heads to communicate
with your handle using a microchip. The symbol at the bottom of the
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brush head indicates that it is equipped with the BrushSync
technology. This enables the following features:
- Brush head mode pairing
- Brush head replacement reminder
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Brushing modes
Your power toothbrush is equipped with 4 different modes: clean,
white+, gum health and deep clean+.
Based on the smart brush head you use, the optimal mode and
intensity will be selected automatically by the BrushSync technology.
To manually change the mode, press the mode/intensity button while
the toothbrush is off with the brush head attached.
* Note:
- All brush heads work with each mode.
- When the Philips Sonicare toothbrush is used in clinical studies, it
must be used at high intensity, with the EasyStart feature turned off.
Brush head mode pairing
Brush heads with BrushSync technology are equipped with a
microchip which communicates to the handle and automatically pairs
it with the recommended mode and intensity.
Note:If you change modes/intensity, the brush head will remember
the last used setting. If you wish to brush with the recommended
setting, you can find the recommended mode/intensity in ‘Brushing
Modes’.
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Brush head mode pairing
Brush heads with BrushSync technology are equipped with a
microchip which communicates to the handle and automatically pairs
it with the recommended mode and intensity.
Note:If you change modes/intensity, the brush head will remember
the last used setting. If you wish to brush with the recommended
setting, you can find the recommended mode/intensity in the
following table.
clean and deep
clean+
white+ gum health
Benefit
Recommended
brush head
Recommended
intensity level
Total brushing
time
Plaque removal Plaque and
Premium
Plaque Control
(C3)
3 3 3
clean: 2
minutes
deep clean+: 3
minutes*
surface stains
removal
Premium White
(W3)
2 minutes and
40 seconds
Plaque removal
and gum
massage
Premium Gum
Care (G3)
3 minutes and
20 seconds
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clean and deep
white+ gum health
clean+
How to brush
clean: Brush
each segment
for 20 seconds
deep clean+:
Brush each
segment for 30
seconds*
Brush each
segment for 20
seconds,
then brush
segments 7 and
8 for 20
seconds each.
Brush each
segment for 20
seconds,
then brush
segments 7, 8,
9 and 10 for 20
seconds each.
*Note: When brushing with the Sonicare app in 'deep clean+' mode,
the brushing time will be 2 minutes.
Intensity settings
Your power toothbrush comes with 3 different intensity settings:
- low intensity (one bar)
- medium intensity (two bars)
- high intensity (three bars)
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When attached to the handle, the smart brush head will automatically
select the recommended intensity. To manually change the intensity,
turn on the handle and press the mode/intensity button.
While toothbrush is
ON, press this
button to change
the intensity setting
Features
- BrushPacer
- Pressure sensor
- Brush head replacement reminder
- EasyStart
BrushPacer
The BrushPacer features indicates when you have to move to the
next section of your teeth with a brief change in vibration.
The toothbrush turns off automatically at the end of the brushing
session.
Pressure sensor
Your Philips Sonicare measures the pressure you apply while
brushing to protect your gums and teeth from damage.
If you apply too much pressure, the handle will change its vibration
until you reduce the pressure.
Note: The Pressure Sensor comes activated with your product. To
deactivate this feature, see 'Activating or deactivating features'.
Brush head replacement reminder
Over time, the handle will track the wear of your smart brush head by
measuring:
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- The overall pressure you apply while brushing
- The total time you have brushed with your brush head
Once your brush head is no longer effective, the brush head
replacement reminder will blink amber and the handle will make a
series of beeps and tones.
Note: The brush head replacement reminder comes activated with
your product. To deactivate this feature, see 'Activating or
deactivating features'.
EasyStart
The EasyStart feature gently increases the power of the handle over
the first 14 brushings to help you get used to the brushing power of
the Philips Sonicare.
The EasyStart feature works with all modes.
Note: The EasyStart feature comes deactivated with your product. To
activate EasyStart, see 'Activating or deactivating features'.
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Charging and battery status
Charging on charger base
1 Plug the cord of the charging base into an electrical outlet.
2 Place the charging stand or the charging glass on the charging
base.
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3 Place the handle on the charging stand or in the charging glass.
4 The charger will charge your toothbrush until it is fully charged.
The handle is charging when the battery indication is blinking white.
When the handle is fully charged, the battery indication illuminates
white for 30 seconds and then turns off.
Note: Your handle comes pre-charged for first use. After first use,
charge for at least 24 hours.
Charging with the travel case*
*Note: The charging travel case may not be included depending on
the model purchased.
1 Take the USB cable from the bottom of the charging travel case.
2 Connect the charging travel case to 5V DC input power either from:
-
The USB adapter provided
-
a UL-listed or certified to ANSI/UL 60950-1 personal
computer's standard USB connector or,
-
a UL-listed or certified to ANSI/UL 60950-1 LPS power supply
with USB output port or,
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a UL-listed or certified 1310 Class 2 power supply.
Important: The wall adapter must be a safe extra low
voltage source, compatible with the electrical ratings
marked on the bottom of the device.
3 The travel case charges your toothbrush until your toothbrush is
fully charged.
Battery Status (handle on plugged in charger)
When the handle is placed on the charger or in the travel case, the
battery indication will communicate the battery level.
Battery status Battery indication
Charging Blinks in white
Full Illuminates white for 30 seconds
and then turns off.
Battery Status (when handle is not placed on Charger)
When you turn on the handle, the battery light at the bottom of the
handle will indicate the status of the battery.
Battery status Battery indication Sound
Full Illuminated in white -
Partially full Blinks white -
Low Blinks amber The handle emits 3
beeps
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Empty Blinks amber The handle emits 2
sets of 5 beeps
Activating or deactivating features
You can activate or deactivate the following features of your
toothbrush:
- EasyStart
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- Brush head replacement reminder
- Pressure sensor
Step 1: Place the handle on the charging stand or in the
charging glass.
Step 2: Press and hold power button for:
Easy start Brush head
replacement
reminder
3 seconds Up to 5
seconds
¯ ¯ ¯
Step 3: Let go power button when you hear
1 beep 1 beep and
then 2 beeps
¯ ¯ ¯
If you see the battery indication blink white 2 times and
hear 3 tones from low to high, then the feature has
been activated.
OR
If you see battery indication blink white once and hear
3 tones high to low, then the feature has been
deactivated.
Pressure sensor
Up to 7 seconds
1 beep, 2 beeps and
then 3 beeps
Cleaning
- All parts can be cleaned with a damp cloth or rinsed with warm
water.
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- Remove the brush head from the handle and rinse it thoroughly.
- Rinse the entire handle, especially the brush head connection, at
least once a week.
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Caution: Do not push on the rubber seal at the top of the handle.
Gently clean around the rubber seal.
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Cautions:
- Do not clean the brush head, travel cap, handle, charger or travel
case in the dishwasher.
- Do not use isopropyl alcohol, vinegar, bleach, or any other house
hold cleaning products, to clean the handle as this may cause
discoloration.
- Unplug the charger before you clean it.
- Do not use essential oils to clean the brush heads as this can
cause damage.
Storage
If you are not going to use the product for an extended period of
time, unplug it from the electrical outlet, clean it and store it in a cool
and dry place away from direct sunlight.
Frequently asked questions
Question Answer
Can I leave my Sonicare on the
charger between brushings?
Yes, you can always keep your
Philips Sonicare toothbrush on a
plugged-in charger. This does
not affect the battery lifetime.
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Will other brush heads fit my
Philips Sonicare toothbrush?
How often do I need to replace
my brush head?
Is my Philips Sonicare toothbrush
waterproof?
What phones are compatible
with the Philips Sonicare app?
What other Philips Sonicare
toothbrushes can I use with the
Philips Sonicare app?
All Philips Sonicare electric
toothbrush brush heads that
snap on will fit your toothbrush.
However, not all are equipped
with BrushSync technology. You
can identify the brush heads with
BrushSync technology by the
icon at the base of the brush
head.
We advise you to replace your
Philips Sonicare brush head after
3 months of use (based on
brushing twice a day for 2
minutes each session).The brush
head replacement reminder will
also notify you when it is time to
replace your brush head.
Yes, your Philips Sonicare
toothbrush is waterproof.
However, never put your handle
in a dishwasher to clean it. And
do not use it in the shower.
The Philips Sonicare app support
Android OS, and Apple iOS. For
the most up to date version of
the Philips Sonicare app check
out the Android Play Store or
Apple App Store. Mobile devices
must have Bluetooth 4.0 or
newer.
You can only use Philips
Sonicare Flexcare Platinum
Connected, DiamondClean
Smart, DiamondClean 9000 and
ExpertClean toothbrushes with
the Sonicare app. Look for the
Bluetooth symbol on the front
panel of the package.
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