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DiamondClean
Smart
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Important safeguards_____________________________________________________________ 4
Radio Equipment Directive ________________________________________________________ 5
Introduction ____________________________________________________________________ 6
Your Philips Sonicare (Fig. 1) _______________________________________________________ 6
Brush heads ____________________________________________________________________ 6
Brushing modes _________________________________________________________________ 7
Intensity settings ________________________________________________________________9
Using your Philips Sonicare ________________________________________________________ 9
Features and accessories ________________________________________________________ 10
Battery status and charging_______________________________________________________ 13
Cleaning ______________________________________________________________________ 14
Storage _______________________________________________________________________ 15
Locating the model number ______________________________________________________ 15
Disposal ______________________________________________________________________ 15
FCC Compliance Statement ______________________________________________________ 18
Warranty and support ___________________________________________________________ 18
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IMPORTANT SAFEGUARDS
Warning: READ ALL INSTRUCTIONS BEFORE USE
When using electrical products, especially when children are
present, basic safety precautions should always be followed,
including the following:
DANGER
To reduce the risk of electrocution:
1 Always place and store the charger at a safe distance
from water.
2 Do not reach for a product that has fallen into water.
Unplug immediately.
3 Never use a charger with a damaged cord or plug.
WARNINGS
To reduce the risk of burns, electrocution, re or physical injury:
1 Do not use attachments other than those recommended by
the manufacturer.
2 Do not plug into an outlet with a voltage other than specied on
the bottom of the product. This product is designed to operate
within a range of 100 to 240 volts. Voltage converters do not
warrant voltage compatibility.
3 Never force the plug into an outlet; if the plug does not easily t
into the outlet, discontinue use.
4 Discontinue use if the product appears damaged in any way
(brush head, handle or charger, etc.).
5 The mains cord cannot be replaced. If the mains cord is
damaged, discard the charger.
6 Keep the cord away from heated surfaces.
7 Do not use the base charger outdoors or near heated surfaces.
8 This product contains no user-serviceable parts. Refer to
‘Warranty and support’ if the product no longer works properly
or needs repair.
9 Use this product only for its intended use as described in this
document or as recommended by your dental professional.
10 This product is not intended for use by persons (including
children) with reduced physical, sensory, or mental capabilities,
or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance
by a person responsible for their safety.
11 Children should be supervised to ensure that they do not play
with the product.
12 Philips Sonicare is a personal care device and is not intended
for use on multiple patients in a dental oce or institution.
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13 Use UL Listed computer, USB Hub or USB duplex receptacle
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when charging the toothbrush handle in the travel case.
14 When using a computer to recharge the toothbrush handle, the
computer should be located away from sources of water (i.e.
sink or tub) so as to avoid electrical shock.
15 In order to eectively charge your Philips Sonicare do not place
your charger base on a magnetic metal surface.
16 The product is not intended to be repaired by service personnel
in case of failure or component defect (unit can be thrown
away).
17 For connection to a supply not in the U.S.A., use a charger of the
proper conguration for the power outlet.
18 Use this product only for its intended use as described in this
manual. Do not use attachments not recommended by the
manufacturer.
MEDICAL WARNINGS
1 Consult your dental professional before you use this product
if you have had oral or gum surgery in the previous 2 months.
2 Contact your dental professional if excessive bleeding occurs
after using this product or bleeding continues to occur after
1 week of use.
3 Discontinue use of this product and contact a physician/dentist
if discomfort or pain is experienced.
4 This product complies with the safety standards for
electromagnetic devices. If you have a pacemaker or other
implanted device, contact your physician or the device
manufacturer prior to use.
5 Consult your physician if you have other medical concerns.
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Electromagnetic elds (EMF)
This Philips device complies with all applicable standards and
regulations regarding exposure to electromagnetic elds.
SAVE THESE
INSTRUCTIONS
Radio Equipment Directive
- Radio Equipment in this product operates between
2402 – 2480 MHz
- Maximum RF power transmitted by the Radio Equipment is
+3 dBm
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Introduction
Congratulations on your purchase and welcome to Philips! To fully
benet from the support that Philips oers, register your product at
www.philips.com/welcome or via the Philips Sonicare app.
Your Philips Sonicare (Fig. 1)
1 Hygienic travel cap
2 Brush heads
3 Handle
4 Power on/o button
5 Intensity light
6 Mode/intensity button
7 Mode light
8 Brush head replacement reminder light
9 Battery indication
10 Light ring
11 Charging base
12 Travel case
13 Cord storage compartment
14 USB cord (integrated)
15 Charging glass
Note: The content of the box may vary based on the model purchased.
Brush heads
Your Philips Sonicare comes with a range of brush heads which
are designed to deliver superior results for your oral care needs.
The number and type of brush heads might change according
to the toothbrush type you purchased.
1 Premium Plaque Control brush head
2 Premium Gum Care brush head
3 Premium White brush head
4 Tongue Care+ brush head (specic types only)
Smart brush head recognition
Premium Plaque Control, Premium Gum Care, Premium White and
Tongue Care+ brush heads are enabled with smart brush head
recognition technology.
A micro-chip inside the brush head communicates with the toothbrush
handle. So when you attach a brush head, the handle automatically
recognizes the brush head and selects the recommended mode
and intensity level to optimize your brushing performance.
Thanks to this feature the toothbrush also tracks your usage and
gives a personalized reminder when you need to replace your
brush head for the best oral care results.
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Brushing modes
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Your power toothbrush is equipped with 5 dierent modes to
accommodate all your oral care needs (some models come with
4 brushing modes only). The following modes are available:
Clean mode
Clean is a 2-minute mode, recommended to be used with
intensity level 3. It gives you a thorough and complete clean
and is recommended to be used with the Premium Plaque
Control brush head. In order to reach optimal results,
follow the instructions below.
1 Begin brushing the upper right teeth (segment 1) and brush for
20 seconds, on both the outer and inner surfaces, before you
move to the upper front teeth (segment 2). Continue doing this
for segments 3 to 6 to ensure even brushing in all 6 segments of
the mouth. You will hear a beep after each 20-second interval,
to indicate that you should move to the next segment.
White+ mode
White+ is a 2-minute 40-seconds mode, recommended to be used
with intensity level 3 and the Premium White brush head. In order
to reach optimal results, follow the instructions below.
1 Begin brushing the upper right teeth (segment 1) and brush for
20 seconds before you move to the upper front teeth
(segment 2). Continue doing this for segments 3 to 6 to ensure
even brushing in all 6 sections of the mouth.
2 After completing all 6 of these segments, the toothbrush
switches to polishing mode automatically.
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3 To polish your teeth, brush the outer surface of your upper teeth
for 20 seconds (segment 2) and then brush the outer surface
of your lower teeth for 20 seconds (segment 5). The polishing
motion used in this part of the mode will feel and sound dierent
from the rst two minutes of the mode.
Gum Health mode
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Gum Health is a 3-minute 20-seconds mode, recommended to be
used with intensity level 3 and the Premium Gum Care brush head.
In order to reach optimal results, follow the instructions below:
1 Begin brushing the upper right teeth (segment 1) and brush for
20 seconds, on both the outer and inner surfaces, before you
move to the upper front teeth (segment 2). Continue doing this
for section 3 to 6 to ensure even brushing in all 6 segments of
the mouth.
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20 sec.
2 Next, to take optimal care for your gums, brush the outer and
inner surfaces of your upper right back teeth for 20 seconds
(segment 1), then brush the outer and inner surfaces of your
upper left back teeth for 20 seconds (segment 3).
Continue brushing the outer and inner surfaces of your lower
right back teeth for 20 seconds (segment 4), followed by another
20 seconds on the outer and inner surfaces of your lower left
back teeth (segment 6). The brushing motion used in this part of
the mode will feel and sound dierent from the rst two minutes
of the mode.
DeepClean+ mode
DeepClean+ mode length depends on whether or not the handle
is connected to the app. In connected mode DeepClean+ runs for
two minutes and provides BrushPacer feedback every 20 seconds.
In non-connected mode DeepClean+ runs for three minutes and
provides BrushPacer feedback every 30 seconds. In order to reach
optimal results, follow the instructions below when brushing
non-connected.
- Begin brushing in the upper right teeth (segment 1) and brush for
30 seconds, on both the outer and inner surfaces, before you
move to the upper front teeth (segment 2). Continue doing this
for segments 3 to 6 to ensure even brushing in all 6 segments
of the mouth.
Tongue Care mode (specic types only)
Tongue Care is a 20-second mode, recommended to be used with
intensity level 1 and the Tongue Care+ brush head. In order to reach
optimal results, follow the instructions below:
1 Wet the micro bristles and brush your tongue with a back and
forth motion. Clean as far back as comfortable.
2 Rinse your mouth and repeat the procedure two more times.
Based on the brush head you attach, the mode will be selected
automatically. If you want to adjust the mode or intensity manually,
you can do this by using the mode/intensity button. Press the
mode/intensity button before brushing to change the mode, and
press it while brushing to adjust the intensity level. Your selection
will be remembered next time you attached the same brush head.
If you want to go back to the initial recommended settings for
your brush head, manually change it to the recommended setting
described above.
Note: When the Philips Sonicare is used in clinical studies, it must
be used at high intensity in the Clean mode, in White+ mode,
in GumHealth mode, or in unconnected DeepClean+ mode to
achieve the ecacy in plaque removal, stain removal, gum health
or superiority (respectively).
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Intensity settings
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Your power toothbrush gives you the option to choose between
3 dierent intensity levels: low, medium and high. Based on the
brush head you attach, the intensity will be selected automatically.
If you wish to change to a dierent intensity, you can do so by
pressing the mode/intensity button while brushing. For optimal
results it is recommended to use the automatically selected
intensity. The intensity cannot be changed as long as the handle
is powered o or paused.
Using your Philips Sonicare
Brushing instructions
1 Attach your desired brush head (see ‘Brush heads’).
Align the brush head so the bristles point in the same direction
as the front of the handle.
2 Wet the bristles.
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3 Apply a small amount of toothpaste on the bristles.
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4 Place the toothbrush bristles against the teeth at a slight angle
(45 degrees), pressing rmly to make the bristles reach the
gumline or slightly beneath the gumline. A change in vibration
(and a slight change in sound) and activation of the light ring
alert you when you apply too much pressure while brushing.
Note: Keep the center of the brush in contact with the teeth
at all times.
5 Press the power on/o button to switch on the Philips Sonicare.
6 Apply light pressure to maximize Philips Sonicare’s eectiveness.
Brush your teeth with a small back and forth motion so
the bristles reach between the teeth. Continue this motion
throughout the brushing cycle.
Note: The bristles should are slightly. Do not scrub.
7 To clean the inside surfaces of the front teeth, tilt the brush
handle semi-upright and make several vertical overlapping
brushing strokes on each tooth.
Your Philips Sonicare is safe to use on:
- Braces (brush heads wear out sooner when used on braces).
- Dental restorations (llings, crowns, veneers).
Features and accessories
a App
b Pressure sensor
c Brush head replacement reminder
d BrushPacer
e Easy-start
f Travel case (specic types only)
g Brush head holder (specic types only)
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a. App
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Your Philips Sonicare is Bluetooth enabled and allows you to
achieve superior oral health care with the Philips Sonicare app.
Using the Philips Sonicare app will help you to improve your oral
health care habits. It gives you real-time feedback while brushing,
informs you if you missed any spots when brushing, tracks your
brushing behavior over time and provides useful tips and tricks
for your healthiest mouth ever. In order to fully benet from your
Philips Sonicare, we advise you to follow these steps:
Connecting your toothbrush
1 Download the Philips Sonicare app from the Apple App Store or
Google Play Store.
2 Conrm Bluetooth is switched on on your mobile device before
you open the app. Check the settings on your mobile device to
switch on Bluetooth.
3 Open the Sonicare app.
4 To connect the toothbrush to the app, remove the handle from
the charger and press the mode/intensity button.
5 Follow the Sonicare app instructions displayed on your mobile
device. The app automatically connects with the toothbrush.
If the toothbrush does not connect, follow the troubleshooting
steps provided in the app.
Note: For optimal data capture, keep your mobile device close
during brushing.
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b. Pressure sensor
Your Philips Sonicare is equipped with an advanced sensor that
measures the pressure you apply while brushing. If you apply too
much pressure, the toothbrush will provide immediate feedback
to indicate that you need to reduce the pressure. The feedback is
given in two dierent ways:
1 You experience a change in vibration and therefore brushing
sensation.
2 The pressure warning light of the light ring will light up purple.
If you receive a warning, reduce the pressure. The light will turn
o and the brushing sensation will adjust to the original sensation.
Activating or deactivating the pressure sensor
1 Place the handle, with a brush head attached, in the plugged-in
charger.
2 Pressure sensor is enabled by holding the mode/intensity
button and by pressing the power button twice while on a
charger. The handle will beep twice to conrm it is enabled.
3 Pressure sensor is disabled by holding the mode/intensity
button and by pressing the power button twice while on a
charger. The handle will beep once to conrm it is disabled.
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c. Brush head replacement reminder
Your Philips Sonicare is equipped with a smart feature that tracks
the wear of your brush head. Depending on the pressure you
apply and the amount of time used, the brush head replacement
reminder light reminds you to change your brush head. It is
important to change your brush head in time in order to guarantee
the best cleaning & care of your teeth.
When the amber brush head replacement light starts blinking,
you should replace your brush head.
Activating or deactivating the brush head replacement
reminder
1 Place the handle in the plugged-in charger.
2 Brush head replacement reminder is enabled by holding the
mode/intensity button and by pressing the power button three
times while on the charger. The handle will beep twice to conrm
it is enabled.
3 Brush head replacement reminder is disabled by holding the
mode/intensity button and by pressing the power button three
times while on the charger. The handle will beep once to conrm
it is disabled.
d. BrushPacer
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The BrushPacer is an interval timer that has a short beep and
pause to remind you to brush the dierent sections of your mouth.
Depending on the brushing mode you have selected (see ‘Brushing
modes’), the BrushPacer beeps at dierent intervals during the
brushing cycle.
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e. Easy-start
The Easy-start feature gently increases the power over the rst
14 brushings to help you get used to the brushing with the Philips
Sonicare. The Easy-start feature works in all modes other than
TongueCare+ mode. This Philips Sonicare model comes with the
Easy-start feature deactivated.
Activating or deactivating the Easy-start feature
1 Place the handle in the plugged-in charger.
2 Easy-start is enabled by holding the mode/intensity button
and by pressing the power button once while on the charger.
The handle will beep twice to conrm it is enabled.
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3 Easy start is disabled by holding the mode/intensity button and
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by pressing the power button once while on the charger. The
handle will beep once to conrm it is disabled.
Note: Using the Easy-start feature beyond the initial rampup period is not recommended and reduces Philips Sonicare
eectiveness in removing plaque.
Note: Each of the rst 14 brushings must be at least 1 minute in
length to properly move through the Easy-start ramp-up cycle.
Note: To achieve clinical ecacy, Easy-start needs to be
deactivated.
f. Travel case (specic types only)
Your Philips Sonicare comes with a travel case to make traveling
with your power toothbrush more convenient. It is designed
to accommodate the power toothbrush handle and two brush
heads. Some models come with a USB charging travel case which
connects to your laptop via USB -this allows you to charge your
Philips Sonicare when traveling. For information about charging
your Philips Sonicare with the travel case, see ‘Battery status and
charging’.
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Battery status and charging
Charging with glass (specic types only)
1 Plug the charging base into a wall socket.
2 Place the charging glass on top of the charging base and
place the handle in the glass.
The charging indicator ashes white until your toothbrush is
fully charged.
Charging with travel case (specic types only)
1 Place the handle in the charging travel case.
2 Connect the charging travel case to a UL 60950-1 and IEC
60950-1 Listed computer, laptop, USB hub, USB receptacle,
or wall adapter. The USB cord is attached to the travel case
and stored in the cord storage compartment.
3 The wall adapter shall have an output marked Class 2 or the
limited power source (LPS) requirements and compatible with
the electrical ratings marked on the travel case.
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Cleaning
4 The battery indication ashes white until your toothbrush is fully
charged.
Important: The wall adapter must be a safe extra low voltage
source, compatible with the electrical ratings marked on the device.
Important: Only toothbrush models HX993W, HX993B, HX993P,
HX993S, HX993L can be charged in the travel case. Other products
and batteries are not compatible with the travel case.
Note: It takes at least 24 hours to fully charge your Philips Sonicare.
You do not have to fully charge your handle before rst use, as the
handle is pre-charged for rst use. However, it is recommended to
fully charge it after rst use.
Note: This charger is designed to properly charge only one handle
at a time. This charger is not compatible with other models of
Philips Sonicare.
Note: Do not place metallic objects in the travel case, as handle
charging may be aected and may cause the charger to overheat.
Note: Do not clean the brush head, handle or travel case in the
dishwasher.
Toothbrush handle
1 Remove the brush head and rinse the metal shaft area with
warm water. Make sure you remove any residual toothpaste.
Caution: Do not push on the rubber seal on the metal shaft with
sharp objects, as this may cause damage.
2 Wipe the entire surface of the handle with a damp cloth.
Note: Do not use isopropyl rubbing alcohol, vinegar or bleach to
clean handle as this may cause discoloration.
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Brush head
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1 Rinse the brush head and bristles after each use.
2 Remove the brush head from the handle and rinse the brush
head connection with warm water at least once a week.
Charger and travel case
1 Unplug the charger and travel case before you clean it.
2 Use a damp cloth to wipe the surface of the charger and
travel case.
Glass
1 Clean the glass with water and some mild soap.
2 Dry the glass with a soft towel.
The glass is dishwasher-safe.
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Storage
If you are not going to use your Philips Sonicare for an extended
period of time, unplug the charger from the wall socket, clean it
and store it in a cool and dry place away from direct sunlight.
Locating the model number
Look on the bottom of the Philips Sonicare toothbrush handle
for the model number (HX992W, HX992B, HX992P, HX992S,
HX992L,HX993W, HX993B, HX993P, HX993S, HX993L)
Disposal
This appliance contains a rechargeable battery which must be
disposed of properly. Contact your local town or city ocials for
battery disposal information. You can also call 1-800-8-BATTERY
or visit www.rbrc.com for battery drop-o locations.For assistance,
visit our website www.philips.com/support or call 1-800-243-3050
toll free.
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Removing the rechargeable battery
Warning: Only remove the rechargeable battery when you discard
the appliance. Make sure the battery is completely empty when
you remove it.
To remove the rechargeable battery, you need a towel or cloth,
a hammer and a at-head (standard) screwdriver. Observe basic
safety precautions when you follow the procedure outlined below.
Be sure to protect your eyes, hands, ngers, and the surface on
which you work.
1 To deplete the rechargeable battery of any charge, remove the
handle from the charger, turn on the Philips Sonicare and let it
run until it stops. Repeat this step until you can no longer turn on
the Philips Sonicare.
2 Remove and discard the brush head. Cover the entire handle
with a towel or cloth.
3 Hold the top of the handle with one hand and strike the handle
housing 0.5 inch above the bottom end. Strike rmly with a
hammer on all 4 sides to eject the end cap.
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Note: You may have to hit on the end several times to break the
internal snap connections.
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4 Remove the end cap from the toothbrush handle. If the end cap
does not release easily from the housing, repeat step 3 until the
end cap is released.
5 Holding the handle upside down, press the shaft down on a
hard surface. If the internal components do not easily release
from the housing, repeat step 3 until the internal components
are released.
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6 Remove the rubber battery cover.
7 Wedge the screwdriver between the battery and the black
frame at the bottom of the internal components. Then pry the
screwdriver away from the battery to break the bottom of the
black frame.
8 Insert the screwdriver between the bottom of the battery and
the black frame to break the metal tab connecting the battery
to the green printed circuit board. This will release the bottom
end of the battery from the frame.
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9 Grab the battery and pull it away from the internal components
to break the second metal battery tab.
Caution: Be aware of the sharp edges of the battery tabs
so as to avoid injury to your ngers.
10 Cover the battery contacts with tape to prevent any electrical
short from residual battery charge. The rechargeable battery
can now be recycled and the rest of the product discarded
appropriately.
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FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including
interference that may cause undesired operation.
Changes or modications not expressly approved by
Philips Oral Healthcare could void the user’s authority
to operate the equipment.
Warranty and support
Philips warrants its products for two years after the date of
purchase. Defects due to faulty materials and workmanship
will be repaired or replaced at Philips’ expense provided that
convincing proof of purchase in the qualifying period is provided.
Philips recommends use of genuine Sonicare brush heads for
optimal performance. Use of other brush heads may damage your
Sonicare toothbrush and limit your warranty protection. Contact our
Consumer Care Center at 1-800-682-7664 (North America), outside
North America contact your local Philips Consumer Care Center.
Internet information: www.sonicare.com (North America) or
www.philips.com/support (outside North America).
WARRANTY EXCLUSIONS
What is not covered under warranty:
- Brush heads.
- Damage caused by use of unauthorized replacement parts or
unauthorized brush heads.
- Damage caused by misuse, abuse, neglect, alterations or
unauthorized repair.
- Normal wear and tear, including chips, scratches, abrasions,
discoloration or fading.
IMPLIED WARRANTIES
ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THE EXPRESS
WARRANTIES SET FORTH ABOVE. IN SOME STATES LIMITATIONS
ON DURATION OF IMPLIED WARRANTIES DO NOT APPLY.
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LIMITATION OF REMEDIES
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IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED
OR SUBSIDIARY COMPANIES BE LIABLE FOR ANY SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON
BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,
TORT, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE,
WITHOUT LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS
OF PROFIT; LOSS OF USE; THE CLAIMS OF THIRD PARTIES
INCLUDING, WITHOUT LIMITATION, DENTISTS AND DENTAL
HYGIENISTS; AND COST OF ANY SUBSTITUTE EQUIPMENT OR
SERVICES. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.
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www.philips.com/Sonicare
©2018 Koninklijke Philips N.V. (KPNV). All rights reserved.
Philips and the Philips shield are trademarks of KPNV.
Sonicare and the Sonicare logo are trademarks
of Philips Oral Healthcare, LLC and/or KPNV.
4235.021.1899.2 (26/2/2018)
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