HX9911
Table of contents
Loading...
DiamondClean
9000
4
3
5
6
8
12
14
13
11
10
7
9
1
2
1
English 6
Čeština 31
Eesti 57
Hrvatski 82
Latviešu 108
Lietuviškai 132
Magyar 157
Polski 183
Română 210
Slovenščina 236
Slovensky 261
Srpski 287
Ελληνικά
310
Български 336
Українська 364
Introduction
Congratulations on your new Philips Sonicare power toothbrush!
Superior plaque removal, whiter teeth and healthier gums are at your
fingertips. Using Sonicare’s combination of gentle sonic technology
and clinically developed and proven features, you can be confident
that you’re getting the very best clean, every time. Further support
and product registration are available to you at:
http://www.philips.com/welcome.
Welcome to the Philips Sonicare family!
Intended Use
DiamondClean series power toothbrushes are intended to remove
adherent plaque and food debris from the teeth to reduce tooth
decay and improve and maintain oral health. DiamondClean series
power toothbrushes are intended for consumer home use. Use by
children should be with adult supervision.
Important safety information
Read this important information carefully before you use the
appliance and save it for future reference.
Note: The accessories and features of different models vary. For
example, some models come with a sanitizer or are equipped with
Bluetooth.
Danger
- Keep the charger and/or sanitizer away
from water. Do not place or store the
appliance where it can fall or be pulled into
a tub or sink.
- Do not immerse the charger and/or sanitizer
in water or any other liquid.
6
English
- After cleaning, make sure the charger
and/or sanitizer is completely dry before
you connect it to the wall socket.
Warning
- This appliance can be used by children and
persons with reduced physical, sensory or
mental capabilities or lack of experience
and knowledge if they have been given
supervision or instruction concerning use of
the appliance in a safe way and understand
the hazards involved. Cleaning and user
maintenance shall not be made by children
without supervision.
- Children shall not play with the appliance.
- If the appliance is damaged in any way
(brush head, toothbrush handle, charger
and/or sanitizer), stop using it.
- The mains cord cannot be replaced. If the
mains cord is damaged, discard the charger
and/or sanitizer.
- Always replace the charger and/or sanitizer
with one of the original type in order to
avoid a hazard.
7
English
- This appliance contains no user-serviceable
parts. If the appliance is damaged, contact
the Consumer Care Center in your country
(see 'Warranty and support').
- Keep the cord away from heated surfaces.
- Do not use the charger and/or sanitizer
outdoors or near heated surfaces.
Caution
- Do not clean the brush head, handle,
charger, charger cover or sanitizer in the
dishwasher.
- If you have had oral or gum surgery in the
previous 2 months, consult your dentist
before you use this appliance.
- Consult your dentist if excessive bleeding
occurs after using this appliance or if
bleeding continues to occur after 1 week of
use. Also consult your dentist if you
experience discomfort or pain when you use
this appliance.
8
English
- This Philips appliance complies with the
safety standards for electromagnetic
devices. If you have a pacemaker or other
implanted device, contact your doctor or the
appliance manufacturer of the implanted
appliance prior to use.
- If you have medical concerns, consult your
doctor before you use this appliance.
- This appliance has only been designed for
cleaning teeth, gums and tongue. Do not
use it for any other purpose. Stop using the
appliance and contact your doctor if you
experience any discomfort or pain.
- This appliance is a personal care device and
is not intended for use on multiple patients
in a dental practice or institution.
- Do not use other brush heads than the ones
recommended by Philips Sonicare.
- Stop using a brush head with crushed or
bent bristles. Replace the brush head every
3 months or sooner if signs of wear appear.
9
English
- If your toothpaste contains peroxide, baking
soda or bicarbonate (common in whitening
toothpastes), thoroughly clean the brush
head with soap and water after each use.
This prevents possible cracking of the
plastic.
- Avoid direct contact with products that
contain essential oils or coconut oil. Contact
may result in bristle tufts dislodging.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and
regulations regarding exposure to electromagnetic fields.
Radio Equipment Directive
Hereby, Philips declares that electric toothbrushes with radio
frequency interface (Bluetooth) are in compliance with Directive
2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: www.philips.com/support
The radio frequency interface in this product operates at 13.56MHz.
The maximum RF power transmitted by the appliance is 30.16dBm.
Your Philips Sonicare (Fig. 1)
1 Hygienic travel cap
2 Smart brush heads*
3 Handle
4 Power on/off button
5 Intensity light
6 Mode/intensity button
7 Modes
8 Brush head replacement reminder light
10
English
9 Battery indication
10 Charging glass
11 Charging stand
12 Charging base
13 (Charging)Travel case*
14 USB wall adapter*
* Note: The content of the box may vary based on the model
purchased.
Sonicare app – Getting Started
The Sonicare app pairs with your toothbrush to provide you a
connected experience. By connecting your toothbrush to your
Sonicare app account, you will be able to:
- Easily review your progress report for ways to improve your
brushing routine
- Receive personalized tips and recommendations for managing
your oral health
To start using the Sonicare app:
1 Download the Sonicare app to your phone
2 Open the app and follow the guided steps
3 Pair your toothbrush with the app
4 Create your account
5 Complete firmware update, if prompted, to access the latest
improvements and features.
6 Brush regularly
You are ready to start your connected experience. Be sure to brush
regularly. You can receive updates to help improve your oral
healthcare.
Note: Make sure your phone’s Bluetooth is turned on when using the
app. Your toothbrush uses the Bluetooth connection to transfer your
brushing data to the app. If you have questions about why your
brushing data is collected, be sure to review the Sonicare Privacy
Statement, available throughout the app setup process.
11
English
Sonicare app – Track and improve your oral health
care
Your Sonicare power toothbrush is equipped with smart sensors to
provide you with feedback about your brushing habits, including:
- Daily brushing sessions
- Time spent during each brushing session
- Applied brushing pressure
- Brush head replacement reminder (based on actual use)
The Sonicare app collects the data provided by the smart sensors
and tracks your brushing habits over time.
Each of the features available in the app are designed to help you
understand your brushing habits and provide you with simple
recommendations for improving and maintaining your oral health.
You will receive personalized brushing information in the Sonicare
app.
Brush heads
To see what type of brush head you have, check the label at the
bottom of the brush head. The symbol at the bottom of the brush
head indicates that it is a smart brush head, equipped with the
BrushSync technology.
Note: The content of the box may vary based on the model
purchased.
Brush head
name
Premium
Plaque Control
Premium White Premium Gum
Care
Brush head
label
C3 W3 G3
12
English
Benefit
Plaque removal Plaque and
stain removal
Healthier gums
To explore our full range of brush heads, go to
www.philips.com/toothbrush-heads for more information.
Using your Philips Sonicare
Brushing instructions
1 Push the brush head firmly onto the handle. Wet the bristles and
apply toothpaste.
Note: It is normal to see a slight gap between the brush head and
the handle. This allows the brush head to vibrate properly.
2 Place the toothbrush bristles against the teeth at a slight angle (45
degrees), apply light pressure to make the bristles reach the
gumline or slightly beneath the gumline.
Note: Keep the center of the brush head in contact with the teeth
at all times.
3 Press the power on/off button to turn on the Philips Sonicare.
45°
13
English
4 Apply light pressure to maximize Philips Sonicare’s effectiveness
and let the Philips Sonicare toothbrush do the brushing for you.
Gently move the brush head slowly across the teeth in a small
back and forth motion so the longer bristles reach between your
teeth. Continue this motion throughout the brushing cycle.
Note: Different modes are available (see 'Brushing modes').
5 To clean the inside surfaces of the front teeth, tilt the brush handle
semi-upright and make several vertical overlapping brushing
strokes on each tooth.
Note:
- A change in vibration from the handle alerts you when you apply
too much pressure (see 'Pressure sensor').
- Your Philips Sonicare toothbrush is safe to use on braces, dental
modifications and dental restorations (fillings, crowns, veneers)
- Do not use your power toothbrush in the shower.
BrushSync technology
BrushSync technology enables your brush heads to communicate
with your handle using a microchip. The symbol at the bottom of the
14
English
brush head indicates that it is equipped with the BrushSync
technology. This enables the following features:
- Brush head mode pairing
- Brush head replacement reminder
Brushing modes
Your power toothbrush is equipped with 4 different modes: clean,
white+, gum health and deep clean+.
Based on the smart brush head you use, the optimal mode and
intensity will be selected automatically by the BrushSync technology.
To manually change the mode, press the mode/intensity button while
the toothbrush is off with the brush head attached.
* Note:
- All brush heads work with each mode.
- When the Philips Sonicare toothbrush is used in clinical studies, it
must be used at high intensity, with the EasyStart feature turned off.
Brush head mode pairing
Brush heads with BrushSync technology are equipped with a
microchip which communicates to the handle and automatically pairs
it with the recommended mode and intensity.
Note:If you change modes/intensity, the brush head will remember
the last used setting. If you wish to brush with the recommended
setting, you can find the recommended mode/intensity in ‘Brushing
Modes’.
15
English
Brush head mode pairing
Brush heads with BrushSync technology are equipped with a
microchip which communicates to the handle and automatically pairs
it with the recommended mode and intensity.
Note:If you change modes/intensity, the brush head will remember
the last used setting. If you wish to brush with the recommended
setting, you can find the recommended mode/intensity in the
following table.
clean and deep
clean+
white+ gum health
Benefit
Plaque removal Plaque and
surface stains
removal
Plaque removal
and gum
massage
Recommended
brush head
Premium
Plaque Control
(C3)
Premium White
(W3)
Premium Gum
Care (G3)
Recommended
intensity level
3 3 3
Total brushing
time
clean: 2
minutes
deep clean+: 3
minutes*
2 minutes and
40 seconds
3 minutes and
20 seconds
16
English
clean and deep
clean+
white+ gum health
How to brush
clean: Brush
each segment
for 20 seconds
1
2
3
4
5
6
deep clean+:
Brush each
segment for 30
seconds*
1
2
3
4
5
6
Brush each
segment for 20
seconds,
1
2
3
4
5
6
then brush
segments 7 and
8 for 20
seconds each.
7
8
Brush each
segment for 20
seconds,
1
2
3
4
5
6
then brush
segments 7, 8,
9 and 10 for 20
seconds each.
7
8
10
9
*Note: When brushing with the Sonicare app in 'deep clean+' mode,
the brushing time will be 2 minutes.
Intensity settings
Your power toothbrush comes with 3 different intensity settings:
- low intensity (one bar)
- medium intensity (two bars)
- high intensity (three bars)
17
English
When attached to the handle, the smart brush head will automatically
select the recommended intensity. To manually change the intensity,
turn on the handle and press the mode/intensity button.
While toothbrush is
ON, press this
button to change
the intensity setting
Features
- BrushPacer
- Pressure sensor
- Brush head replacement reminder
- EasyStart
BrushPacer
The BrushPacer features indicates when you have to move to the
next section of your teeth with a brief change in vibration.
The toothbrush turns off automatically at the end of the brushing
session.
Pressure sensor
Your Philips Sonicare measures the pressure you apply while
brushing to protect your gums and teeth from damage.
If you apply too much pressure, the handle will change its vibration
until you reduce the pressure.
Note: The Pressure Sensor comes activated with your product. To
deactivate this feature, see 'Activating or deactivating features'.
Brush head replacement reminder
Over time, the handle will track the wear of your smart brush head by
measuring:
18
English
- The overall pressure you apply while brushing
- The total time you have brushed with your brush head
Once your brush head is no longer effective, the brush head
replacement reminder will blink amber and the handle will make a
series of beeps and tones.
Note: The brush head replacement reminder comes activated with
your product. To deactivate this feature, see 'Activating or
deactivating features'.
EasyStart
The EasyStart feature gently increases the power of the handle over
the first 14 brushings to help you get used to the brushing power of
the Philips Sonicare.
The EasyStart feature works with all modes.
Note: The EasyStart feature comes deactivated with your product. To
activate EasyStart, see 'Activating or deactivating features'.
Charging and battery status
Charging on charger base
1 Plug the cord of the charging base into an electrical outlet.
2 Place the charging stand or the charging glass on the charging
base.
19
English
3 Place the handle on the charging stand or in the charging glass.
4 The charger will charge your toothbrush until it is fully charged.
The handle is charging when the battery indication is blinking white.
When the handle is fully charged, the battery indication illuminates
white for 30 seconds and then turns off.
Note: Your handle comes pre-charged for first use. After first use,
charge for at least 24 hours.
Charging with the travel case*
*Note: The charging travel case may not be included depending on
the model purchased.
1 Take the USB cable from the bottom of the charging travel case.
2 Connect the charging travel case to 5V DC input power either from:
-
The USB adapter provided
-
a UL-listed or certified to ANSI/UL 60950-1 personal
computer's standard USB connector or,
-
a UL-listed or certified to ANSI/UL 60950-1 LPS power supply
with USB output port or,
20
English
-
a UL-listed or certified 1310 Class 2 power supply.
Important: The wall adapter must be a safe extra low
voltage source, compatible with the electrical ratings
marked on the bottom of the device.
3 The travel case charges your toothbrush until your toothbrush is
fully charged.
Battery Status (handle on plugged in charger)
When the handle is placed on the charger or in the travel case, the
battery indication will communicate the battery level.
Battery status Battery indication
Charging Blinks in white
Full Illuminates white for 30 seconds
and then turns off.
Battery Status (when handle is not placed on Charger)
When you turn on the handle, the battery light at the bottom of the
handle will indicate the status of the battery.
Battery status Battery indication Sound
Full Illuminated in white -
Partially full Blinks white -
Low Blinks amber The handle emits 3
beeps
Empty Blinks amber The handle emits 2
sets of 5 beeps
Activating or deactivating features
You can activate or deactivate the following features of your
toothbrush:
- EasyStart
21
English
- Brush head replacement reminder
- Pressure sensor
Step 1: Place the handle on the charging stand or in the
charging glass.
Step 2: Press and hold power button for:
Easy start Brush head
replacement
reminder
Pressure sensor
3 seconds Up to 5
seconds
Up to 7 seconds
¯ ¯ ¯
Step 3: Let go power button when you hear
1 beep 1 beep and
then 2 beeps
1 beep, 2 beeps and
then 3 beeps
¯ ¯ ¯
If you see the battery indication blink white 2 times and
hear 3 tones from low to high, then the feature has
been activated.
OR
If you see battery indication blink white once and hear
3 tones high to low, then the feature has been
deactivated.
Cleaning
- All parts can be cleaned with a damp cloth or rinsed with warm
water.
22
English
- Remove the brush head from the handle and rinse it thoroughly.
- Rinse the entire handle, especially the brush head connection, at
least once a week.
Caution: Do not push on the rubber seal at the top of the handle.
Gently clean around the rubber seal.
23
English
Cautions:
- Do not clean the brush head, travel cap, handle, charger or travel
case in the dishwasher.
- Do not use isopropyl alcohol, vinegar, bleach, or any other house
hold cleaning products, to clean the handle as this may cause
discoloration.
- Unplug the charger before you clean it.
- Do not use essential oils to clean the brush heads as this can
cause damage.
Storage
If you are not going to use the product for an extended period of
time, unplug it from the electrical outlet, clean it and store it in a cool
and dry place away from direct sunlight.
Frequently asked questions
Question Answer
Can I leave my Sonicare on the
charger between brushings?
Yes, you can always keep your
Philips Sonicare toothbrush on a
plugged-in charger. This does
not affect the battery lifetime.
24
English
Question Answer
Will other brush heads fit my
Philips Sonicare toothbrush?
All Philips Sonicare electric
toothbrush brush heads that
snap on will fit your toothbrush.
However, not all are equipped
with BrushSync technology. You
can identify the brush heads with
BrushSync technology by the
icon at the base of the brush
head.
How often do I need to replace
my brush head?
We advise you to replace your
Philips Sonicare brush head after
3 months of use (based on
brushing twice a day for 2
minutes each session).The brush
head replacement reminder will
also notify you when it is time to
replace your brush head.
Is my Philips Sonicare toothbrush
waterproof?
Yes, your Philips Sonicare
toothbrush is waterproof.
However, never put your handle
in a dishwasher to clean it. And
do not use it in the shower.
What phones are compatible
with the Philips Sonicare app?
The Philips Sonicare app support
Android OS, and Apple iOS. For
the most up to date version of
the Philips Sonicare app check
out the Android Play Store or
Apple App Store. Mobile devices
must have Bluetooth 4.0 or
newer.
What other Philips Sonicare
toothbrushes can I use with the
Philips Sonicare app?
You can only use Philips
Sonicare Flexcare Platinum
Connected, DiamondClean
Smart, DiamondClean 9000 and
ExpertClean toothbrushes with
the Sonicare app. Look for the
Bluetooth symbol on the front
panel of the package.
25
English
Recycling
- This symbol means that this product shall not be disposed of with
normal household waste (2012/19/EU).
- This symbol means that this product contains a built-in
rechargeable battery which shall not be disposed of with normal
household waste (2006/66/EC). Please take your product to an
official collection point or a Philips service center to have a
professional remove the rechargeable battery.
- Follow your country’s rules for the separate collection of electrical
and electronic products and rechargeable batteries. Correct
disposal helps prevent negative consequences for the
environment and human health.
Removing the rechargeable battery at the
end of lifetime
Warning
- Only remove the rechargeable battery when you discard the
handle.
- Make sure the battery is completely empty when you remove it.
- Any attempt to remove the battery will void the warranty.
For assistance, visit our website at www.philips.com/support or call
1-800-243-3050 toll free.
26
English
Removing the rechargeable battery
Warning: Only remove the rechargeable battery when you discard the
appliance. Make sure the battery is completely empty when you
remove it.
To remove the rechargeable battery, you need a towel or cloth, a
hammer and a flat-head (standard) screwdriver. Observe basic safety
precautions when you follow the procedure outlined below. Be sure
to protect your eyes, hands, fingers, and the surface on which you
work.
1 To deplete the rechargeable battery of any charge, remove the
handle from the charger, turn on the Philips Sonicare and let it run
until it stops. Repeat this step until you can no longer turn on the
Philips Sonicare.
2 Remove and discard the brush head. Cover the entire handle with
a towel or cloth.
1
2
3 Hold the top of the handle with one hand and strike the handle
housing 0.5 inch above the bottom end. Strike firmly with a
hammer on all 4 sides to eject the end cap.
Note: You may have to hit on the end several times to break the
internal snap connections.
27
English
4 Remove the end cap from the toothbrush handle. If the end cap
does not release easily from the housing, repeat step 3 until the
end cap is released.
5 Holding the handle upside down, press the shaft down on a hard
surface. If the internal components do not easily release from the
housing, repeat step 3 until the internal components are released.
6 Wedge the screwdriver between the battery and the black frame
at the bottom of the internal components. Then pry the
screwdriver away from the battery to break the bottom of the
black frame.
28
English
7 Insert the screwdriver between the bottom of the battery and the
black frame to break the metal tab connecting the battery to the
green printed circuit board. This will release the bottom end of the
battery from the frame.
8 Grab the battery and pull it away from the internal components to
break the second metal battery tab.
Caution: Be aware of the sharp edges of the battery tabs so as to
avoid injury to your fingers.
9 Cover the battery contacts with tape to prevent any electrical short
from residual battery charge. The rechargeable battery can now be
recycled and the rest of the product discarded appropriately.
Note: Do not throw away the appliance with the normal household
waste at the end of its life, but hand it in at an official collection
point for recycling. By doing this, you help to preserve the
environment.
Warranty and support
If you need information or support, please visit
www.philips.com/support or read the international warranty leaflet.
Warranty restrictions
The terms of the international warranty do not cover the following:
- Brush heads.
29
English
- Damage caused by use of unauthorized replacement parts.
- Damage caused by misuse, abuse, neglect, alterations or
unauthorized repair.
- Normal wear and tear, including chips, scratches, abrasions,
discoloration or fading.
30
English
Loading...