Philips HearLink 9010 MNR, HL 9010 MNR, HER9010, HearLink 7010 MNR– HL 7010 MNR, HER7010 User Manual
...
HearLink
miniRITE
HearLink
Receiver
in-the-Ear
Hearing Aids
Receiver
in-the-Ear
Hearing Aids
miniRITE
User Guide
Model overview
This booklet is valid for the following hearing
aid families and models:
To be lled out by your hearing care
professional.
HearLink 9010 MNR – HL 9010 MNR (HER9010)
GTIN: 05714464002818
HearLink 7010 MNR– HL 7010 MNR (HER7010)
GTIN: 05714464002801
HearLink 5010 MNR– HL 5010 MNR (HER5010)
GTIN: 05714464002795
HearLink 3000 MNR– HL 3000 MNR (HER3000)
GTIN: 05714464002757
HearLink 2000 MNR– HL 2000 MNR (HER2000)
GTIN: 05714464002740
with NFMI and 2.4 GHz radio functionality.
The following acoustic options are available
for the above families:
60-Speaker
85-Speaker
100-Speaker
(power aid)
100-Speaker with Power Mold
(power aid)
105-Speaker with Power Mold
(power aid)
Your individual hearing aid
settings
Settings overview for your hearing aid
Left Right
Yes No
Yes No
Yes No
On O
On O
On O
On O
Volume Control
Program Button
Mute
Volume Control indicators
Beeps at min/max
volume
Clicks when changing
volume
Beeps at preferred
volume
Battery indicators
Low battery warning
Yes No
Yes No
Yes No
On O
On O
On O
On O
Warranty certicate
Name of owner:
Hearing care professional:
Hearing care professional address:
Hearing care professional phone:
Purchase date:
Warranty period:
Model right:
Model left:
Month:
Serial no.:
Serial no.:
International warranty
Your hearing aid is covered by an international
limited warranty issued by the manufacturer for
a period of 24 months from the date of delivery.
This limited warranty covers manufacturing and
material defects in the hearing aid itself, but
not in accessories such as batteries, tubing,
speakers, earpieces and lters, etc. Problems
arising from improper/incorrect handling
or care, excessive use, accidents, repairs
made by an unauthorized party, exposure to
corrosive conditions, physical changes in your
ear, damage due to foreign objects entering
the device or incorrect adjustments are NOT
covered by the limited warranty and may void
it. The above warranty does not aect any legal
rights that you might have under applicable
national legislation governing sale of consumer
goods. Your hearing care professional may have
issued a warranty that goes beyond the clauses
of this limited warranty. Please consult him/her
for further information.
If you need service
Take your hearing aid to your hearing care
professional, who may be able to sort out minor
problems and adjustments immediately.
Introduction to this booklet
This booklet shows you how to use and
maintain your new hearing aid. Please read
the booklet carefully including the warning
sections. This will help you to get the most out
of your new hearing aid.
Your hearing care professional has adjusted
the hearing aid to meet your needs. If you
have further questions, please contact your
hearing care professional.
More information is available on
www.hearingsolutions.philips.com.
Intended use
The hearing aid is intended to amplify and
transmit sound to the ear and thereby
compensate for impaired hearing within mild
to moderate to profound hearing loss. This
hearing aid is intended to be used by adults
and children older than 36 months.
Important notice
The hearing aid amplication is uniquely
adjusted and optimized to your hearing
capabilities during the hearing aid tting
performed by your hearing care professional.
Table of contents
Identify your hearing aid, speaker, and
earpiece 12
Your hearing aid – What it is 14
What it does 15
Identify left and right hearing aid 16
Battery (size 312) 17
MultiTool for handling batteries
and cleaning 18
Turn the hearing aid ON and OFF 19
When to replace a battery 20
Replace the battery 21
Put on the hearing aid 23
Caring for your hearing aid 24
Standard earpieces: dome or Grip Tip 26
Replace dome or Grip Tip 27
ProWax miniFit lter 28
Replace ProWax miniFit lter 29
Customized earpieces: Micro Mold,
Lite Tip, or Power Mold 30
Clean Micro Mold, Lite Tip, or Power Mold 31
Replace ProWax lter 32
Flight mode 33
Optional features and accessories 34
Change volume (optional) 35
Change program (optional) 36
Mute the hearing aid (optional) 38
Quick reset 39
Using hearing aid with iPhone, iPad,
and iPod touch 40
Pairing hearing aid with iPhone 41
Re-connect your hearing aid(s) to your
iPhone, iPad, or iPod touch 44
Philips HearLink app 45
Wireless accessories (optional) 47
Other options (optional) 48
General warnings 49
Warning to hearing aid dispensers 55
Troubleshooting guide 58
Water & dust resistance 60
Conditions of use 61
Mobile phone 62
Technical information 64
Technical data 68
Identify your hearing aid,
speaker, and earpiece
Ear grip
(optional)
Speaker
(60-Speaker shown)
Speakers
miniRITE hearing aid comes with three
dierent speakers:
60-Speaker 85-Speaker 100-Speaker
12
Earpieces
The speaker uses one of the following
earpieces:
Dome (Open Dome shown)*
Grip Tip*
VarioTherm® Micro Mold or Lite Tip
Micro Mold or Lite Tip
Power Mold speakers
100-Speaker
105-Speaker
* Please see details for replacing the dome or Grip Tip
in section: “Repl ace dome or Gr ip Tip”.
Va r i oT h e r m® is a registered trademark of Dreve.
13
Your hearing aid – What it is
Microphone openings
Program Button
Ear grip
(optional)
Wax lter
Speaker
(60-Speaker shown)
Battery drawer
14
What it does
Sound in
Change program and
volume, and mute
the hearing aid
Holds the
speaker in place
Wax
protection
of speaker
Sound out
Contains the battery.
Battery drawer
is also the on/o
switch.
15
Identify left and right
hearing aid
It is important to distinguish between the left
and the right hearing aid as they might be
programmed dierently. You can nd left/right
color indicators in the battery drawer, on 60and 85-Speakers. Indicators can also be found
on 100-Speakers and some earpieces.
A RED indicator marks the
RIGHT hearing aid
16
A BLUE indicator marks the
LEFT hearing aid
Battery (size 312)
Your hearing aid is a miniature electronic
device that runs on special batteries. To
activate the hearing aid, you must insert a
new battery in the battery drawer. See how in
the “Replace the battery” section.
Make sure the plus
is visible
Battery
drawer
Pull out to open
17
MultiTool for handling
batteries and cleaning
The MultiTool contains a magnet which makes
it easier to replace the battery in the hearing
aid. It also contains a brush and a wire loop
for cleaning and removing ear wax from your
earpiece. If you need a new MultiTool, please
contact your hearing care professional.
Magnet
Brush
Important notice
The MultiTool has a built-in magnet.
Keep the MultiTool at least 30 cm away
from credit cards and other magnetically
sensitive devices.
18
Wire loop
Turn the hearing aid
ON and OFF
The battery drawer is used to switch the
hearing aid on and o. To save battery life,
make sure your hearing aid is switched o
when you are not wearing it.
Tur n O N
Close the battery drawer
with the battery in place.
Tur n O F F
Open the battery drawer.
19
When to replace a battery
When it is time to replace the battery, you
will hear three beeps repeated at moderate
intervals until the battery runs out.
Three beeps*
The battery
is running low
Four beeps
The battery
has run out
Battery tip
To make sure the hearing aid is always
working, bring spare batteries with you, or
replace the battery before you leave home.
* Bluetooth® will be shut down and is not possible to use
wireless accessories.
The Bluetooth® word mark and logos are registered
trademarks owned by the Bluetooth SIG, Inc. and any
use of such marks by William Demant Holding A/S is
under license. Other trademarks and trade names are
those of their respective owners.
The batteries need to be replaced more often
if you are streaming audio or music to your
hearing aid.
20
Replace the battery
1. Remove
Fully open the battery
drawer. Remove the battery.
2. Uncover
Remove the sticky label
from the + side of the new
batter y.
Tip:
Wait 2 minutes so that the
battery can draw air, to
ensure optimal function.
3. Insert
Insert the new battery into
the battery drawer. Make
sure the + side faces up.
21
4. Close
Close the battery drawer.
The hearing aid will play a
jingle through the earpiece.
Hold the earpiece close to
your ear to hear the jingle.
Tip
The MultiTool can be used for battery change.
Use the magnetic end to remove and insert
batteries. The MultiTool is provided by your hearing
care professional.
22
Put on the hearing aid
The speaker brings the sound into your ear.
The speaker should always be used with an
earpiece attached. Use only parts designed
for your hearing aid.
If the speaker has an ear grip, place it in the
ear so it follows the contour of the ear (see
step 3).
Step 1
Place the hearing aid
behind your ear.
Step 2
Hold the bend of the
speaker wire between your
thumb and index nger.
The earpiece should point
towards the ear canal
opening.
Step 3
Gently push the earpiece
into your ear canal until
the speaker wire sits close
against the side of your
head.
23
Caring for your hearing aid
When handling your hearing aid, hold it over a
soft surface to avoid damage if you drop it.
Clean the microphone
openings
Carefully brush away debris from the openings
using a clean brush. Gently brush the surface
and make sure the brush is not pressed into
the openings.
24
Microphone
openings
Wax lter
Important notice
Use a soft, dry cloth to clean the hearing
aid. It must never be washed or immersed in
water or other liquids.
25
Standard earpieces:
dome or Grip Tip
Both domes and Grip Tip are made of soft
rubber material. There are 4 dierent types
of domes. Check your earpiece type and size
below.
Open Dome
Power Dome
Bass Dome, single vent
Bass Dome, double vent
Grip Tip (available in small and large,
left and right, with or without vent)
5 mm* 6 mm 8 mm 10 mm 12 mm**
* only as Open Dome for 60-Speaker
** not for Open Dome
Important notice
If the earpiece is not on the speaker when
removed from the ear, the earpiece might
still be in the ear canal. Consult your hearing
care professional for further instructions.
26
Replace dome or Grip Tip
The earpiece (dome or Grip Tip) should not
be cleaned. If the earpiece is lled with wax,
replace it with a new one. Grip Tip should be
replaced at least once a month.
Step 1
Hold on to the speaker and
then pull o the earpiece.
Step 2
Insert the speaker exactly
into the middle of the
earpiece to obtain a rm
attachment.
Step 3
Push rmly to ensure that
the earpiece is fastened
securely.
27
ProWax miniFit lter
The speaker has a white wax lter attached
to the end where the earpiece is attached.
The wax lter will help prevent wax and
debris from damaging the speaker. If the lter
becomes clogged, please replace the wax lter
(see section “Replace ProWax miniFit lter”) or
contact your hearing care professional.
Remove the earpiece from the speaker before
replacing the wax lter.
Important notice
Always use the same type of wax lter as
was originally supplied with the hearing
aid. If you are in any doubt about the use
or replacement of wax lters, contact your
hearing care professional.
28
Replace ProWax miniFit lter
1. Tool
Remove the tool from the
shell. The tool has two pins,
one empty for removal and
one with the new wax lter.
2. Remove
Push the empty pin into the
wax lter in the speaker and
pull it out.
3. Insert
Insert the new wax lter
using the other pin, remove
the tool and throw it out.
4. Final
The speaker should look
as shown when you have
replaced the wax lter.
New lter
If you use a mold, a hearing care professional
must replace the wax lter in the speaker.
29
Customized earpieces: Micro
Mold, Lite Tip, or Power Mold
There are 3 dierent types of molds: Micro
Mold, Lite Tip, and Power Mold. Micro Mold
and Lite Tip are available in two dierent
materials. The earpieces are customized for
your ea r.
Micro Mold*
®
Lite Tip*
®
Micro Mold
Va r ioT he r m
Lite Tip
Va r ioT he r m
Power Mold
Customized earpieces have a white wax lter
attached to the sound opening. ProWax is the
lter type to be used with these earpieces. To
replace the ProWax lter, see section “Replace
ProWax lter”.
* Va r ioT h e r m® Micro Mold and Lite Tip do not have a
wax lter.
30
Clean Micro Mold, Lite Tip,
or Power Mold
The earpiece should be cleaned regularly. The
earpiece contains a wax lter which should be
replaced when clogged or when the hearing
aid does not sound normal.
Always use the wax lter delivered by your
hearing care professional.
The vent is cleaned by
pressing the brush through the
hole, twisting it slightly.
Vent
ProWax lter
31
Replace ProWax lter
1. Tool
Remove the tool from
the shell. The tool has
two pins, one empty for
removal and one with the
new wax lter.
2. Remove
Push the empty pin into
the wax lter in the mold
and pull it out.
3. Insert
Insert the new wax lter
using the other pin,
remove the tool, and
throw it out.
New
lter
New
lter
Old lter
32
Flight mode
When boarding an airplane or entering an
area where it is prohibited to radiate radio
signals, e.g., during ight, ight mode must be
activated. The hearing aid will still be working.
It is only necessary to activate ight mode on
one hearing aid.
To activate and
deactivate ight mode
Press the Program Button
for at least 7 seconds.
A jingle conrms your
action.
Opening and closing the battery drawer will
deactivate the ight mode. See section “Quick
reset”.
33
Optional features and
accessories
The features and accessories described on
the following pages are optional. Please
contact your hearing care professional to nd
out how your hearing aid is programmed. If
you experience dicult listening situations,
a special program may be helpful. These
are programmed by your hearing care
professional.
Write down hearing situations where you may
need help.
34
Change volume (optional)
When you have two hearing aid(s), the
Program Button allows you to adjust the
volume in both ears. You will hear a click when
you turn the volume up or down.
A short press on the
RIGHT hearing aid
increases the volume
A short press on the
LEFT hearing aid
decreases the
volume
Maximum
Start-up level
Minimum
You will hear 2 beeps
at the start-up level.
You will hear 3 beeps
at Max imum and
Minimum.
35
Change program (optional)
Your hearing aid can have up to 4 dierent
programs.These are programmed by your
hearing care professional.
Press the button
to change program
If you have two hearing aids, the RIGHT
hearing aid switches forwards from, for
example, program 1 to 2 and the LEFT hearing
aid switches backwards from, for example,
program 4 to 3.
36
To be lled out by the hearing care professional
Program Activation sound When to use
1
2
3
4
“1 beep”
“2 beeps”
“3 beeps”
“4 bee p s”
Program change:
Short press Medium press
37
Mute the hearing aid
(optional)
Use the mute function if you need to silence the
hearing aid while wearing it.
Apply a very long press
(4 seconds) to the
button to mute the
hearing aid.
To reactivate, push the
button briey.
Important notice
Do not use the mute function as an o
switch, as the hearing aid still draws current
from the battery in this mode.
38
Quick reset
If you wish to return to the standard settings
of the hearing aid programmed by your
hearing care professional, simply open and
then close the battery drawer. A jingle is
played when you reset the hearing aid.
Open Close
39
Using hearing aid with
iPhone, iPad, and iPod touch
Your hearing aid is a Made for iPhone® hearing
aid and allows for direct communication and
control with an iPhone®, iPad® or iPod® touch.
For assistance in pairing and using these
products with your hearing aid, please contact
your hearing care professional or visit our
support site at:
www.hearingsolutions.philips.com
For information on compatibility, please visit
www.hearingsolutions.philips.com/
compatibility.
Stream audio with Android™ devices through
the Philips AudioClip.
40
Pairing hearing aid
with iPhone
1. Settings
Bluetooth On
General
Open your iPhone
and go to “Settings”.
Make sure
Bluetooth
®
is on. Then choose
“General”.
2. General
Accessibility
On the “General”
screen, choose
"Accessibility".
41
3. Accessibility
MFi Hearing Devices
4. Prepare
On the “Accessibility”
screen, choose
“H ear ing Dev ices”.
42
Open and close the
battery drawer, on
both hearing aid(s)
if you have two and
place it close to
your iPhone. The
hearing aid stays
in pairing mode for
3 minutes.
5. Select
6. Conrm pairing
Philip
HearLink 9010
Your iPhone will
detect the hearing
aid for pairing.
Detected devices will
appear in your iPhone
list. Choose your
hearing aid.
Bluetooth Pairing
Request
“Philip” would like to
pair with your iPhone
Cancel Pair
Conrm pairing.
If you have two
hearing aid(s),
pairing
conrmation
is needed for
each hearing aid.
43
Re-connect your hearing aid(s)
to your iPhone, iPad, or iPod
touch
When you turn o your hearing aid(s) or iPhone,
iPad, or iPod touch, these will no longer be
connected. To connect them again, turn on
your hearing aid(s) by opening and closing the
battery drawer. The hearing aid(s) will then
automatically re-connect to your device.
“Made for iPod”, “Made for iPhone”, and
“Made for iPad” mean that an electronic
accessory has been designed to connect
specically to iPod, iPhone, or iPad,
respectively, and has been certied by
the developer to meet Apple performance
standards. Apple is not responsible for the
operation of this device or its compliance
with safety and regulatory standards. Please
note that the use of this accessory with
iPod, iPhone, or iPad may aect wireless
performance.
44
Philips HearLink app
Philips HearLink app for iPhone, iPad, iPod
touch, and Android devices oers an intuitive
and discreet way to control your hearing aid.
Philips HearLink app also enables you to
connect and control an endless range of other
devices by linking to IFTTT via the internet.
Go to www.hearingsolutions.philips.com for
more details and information on compatibility.
Philips HearLink app is available on Apple
App Store® and on Google Play™. When
downloading Philips HearLink app on iPad,
search for iPhone apps on Apple App Store®.
Stream audio with Android devices through
the Philips AudioClip accessory.
45
Please nd more details here:
www.hearingsolutions.philips.com
Apple, the Apple logo, iPhone, iPad,
iPod touch, and Apple Watch are trademarks
of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple
Inc. Android, Google Play, and the Google Play
logo are trademarks of Google LLC.
46
Wireless accessories
(optional)
As an enhancement to your wireless hearing
aid, a range of wireless accessories are
available. They can enable you to hear and
communicate better in a lot of everyday
situations.
AudioClip
When this device is paired with your mobile
phone, you can use the hearing aid(s) like
stereo headphones. AudioClip can also
function as a remote microphone and remote
control.
TV Adapter
The TV Adapter is a wireless transmitter of
sound from TV and electronic audio devices.
The TV Adapter streams sound directly to your
hearing aid.
Remote Control
The Remote Control oers the ability to
change programs, adjust volume or mute your
hearing aid.
47
Philips HearLink app
The app oers an intuitive and discreet way to
control your hearing aid(s), with iPhone, iPad,
iPod touch, and Android devices.
For more information, please contact your
hearing care professional or visit:
www.hearingsolutions.philips.com
Other options (optional)
Auto Telephone
The Auto Telephone can
automatically activate
a phone program in
the hearing aid, if your
telephone has a dedicated
magnet. The magnet
needs to be placed on
your telephone next to the
sound outlet.
For more information, please contact your
hearing care professional.
48
General warnings
You should familiarize yourself fully with the
following general warnings before using your
hearing aid for your personal safety and to
ensure correct use.
Please note that a hearing aid will not restore
normal hearing and will not prevent or
improve a hearing impairment resulting from
organic conditions. Furthermore, note that in
most cases, infrequent use of a hearing aid
does not permit a user to attain full benet
from it.
Consult your hearing care professional if you
experience unexpected operations or events
with your hearing aid.
Usage of hearing aid(s)
· Hearing aid(s) should be used only as
directed and adjusted by your hearing care
professional. Misuse can result in sudden
and permanent hearing loss.
· Never allow others to wear your hearing aid,
as incorrect usage could cause permanent
damage to their hearing.
49
Choking hazards & risk of swallowing batteries
and other small parts
· Hearing aid(s), their parts, and batteries
should be kept out of reach of children and
anyone who might swallow these items or
otherwise cause injury to themselves.
· Batteries have occasionally been mistaken
for pills. Therefore, check your medicine
carefully before swallowing any pills.
· Most hearing aid(s) can be supplied with
a tamper-resistant battery drawer upon
request. This is strongly recommended for
infants, small children, and people with
learning diculties.
· Children younger than 36 months must
always use a tamper-resistant battery
drawer. Please talk to your hearing care
professional about the availability of this
option.
If a battery or hearing aid is swallowed, see
a doctor immediately. Contact the National
Poison Center at 1-800-222-1222 or National
Battery Ingestion Hotline at 202-625-3333.
50
General warnings
Battery use
· Always use batteries recommended by your
hearing care professional. Batteries of low
quality may leak and cause bodily harm.
· Never attempt to recharge your batteries,
and never dispose of batteries by burning
them. There is a risk that the batteries will
explode.
Dysfunction
· Be aware of the possibility that your hearing
aid may stop working without notice. Keep
this in mind when you depend on warning
sounds (e.g. when you are in trac). The
hearing aid(s) may stop functioning, for
instance if the batteries have expired or if
the tubing is blocked by moisture or ear wax.
Active implants
· The hearing aid(s) has been thoroughly
tested and characterised for human health
according to international standards for
human exposure (Specic Absorption Ratio –
SAR), induced electromagnetic power
and voltages into the human body.
The exposure values are well below
international accepted safety limits for
SAR, induced electromagnetic power and
voltages into the human body dened in the
standards for human health and coexistence
51
with active medical implants, such as
pacemakers and heart debrillators.
· The Auto Telephone magnet and MultiTool
(which has a built-in magnet) should be kept
more than 30 cm away from the implant, e.g.
do not carry it in a breast pocket.
· If you have an active brain implant, please
contact the manufacturer of your implantable
device for information about the risk of
disturbance.
X-ray, CT, MR, PET scanning and
electrotherapy
· Remove your hearing aid before X-ray, CT/
MR/PET scanning electrotherapy, surgery etc.
as your hearing aid may be damaged when
exposed to strong elds.
Heat and chemicals
· The hearing aid must never be exposed to
extreme heat e.g. left inside a parked car in
the sun.
· The hearing aid must not be dried in
microwave ovens or other ovens.
· The chemicals in cosmetics, hairspray,
perfume, aftershave lotion, suntan lotion
and insect repellent can damage the hearing
aid. Always remove your hearing aid before
applying such products and allow time to dry
before use.
52
General warnings
Power aid
· Special care should be exercised in
selecting, tting and using a hearing aid
where maximum sound pressure capability
exceeds 132 dB SPL (IEC 711), as there may be
risk of impairing the remaining hearing of the
hearing aid user.
For information on whether your hearing
aid is a power aid, ask your hearing care
professional.
Possible side eects
· Hearing aid(s) and earpieces may cause an
accelerated accumulation of ear wax.
· The otherwise non-allergenic materials used
in hearing aid(s) may in rare cases cause a
skin irritation or other side eects.
Please seek consultation with a physician if
these conditions occur.
53
Interference
· The hearing aid has been thoroughly tested
for interference, according to the most
stringent international standards. However,
interference between the hearing aid and
other devices (e.g. some mobile telephones,
citizens band systems and shop alarm
systems and other devices) may occur. If this
occurs, increase the distance between the
hearing aid and the interfering device.
Use on aircraft
· Your hearing aid contains Bluetooth®. On
board an aircraft, ight mode must be
activated, unless Bluetooth® is permitted by
the ight personnel.
Connection to external equipment
· The safety of the hearing aid when
connected to external equipment with
an auxiliary input cable and/or directly, is
determined by the external signal source.
When connected to external equipment
plugged into a wall outlet, this equipment
must comply with IEC-62368 (or IEC-60065,
IEC-60950 until June 20, 2019) or equivalent
safety standards.
54
Warning to hearing aid
dispensers
A hearing aid dispenser should advise a
prospective hearing aid user to consult
promptly with a licensed physician (preferably
an ear specialist) before dispensing a hearing
aid if the hearing aid dispenser determines
through inquiry, actual observation, or review
of any other available information concerning
the prospective user, that the prospective user
has any of the following conditions:
(i) Visible congenital or traumatic deformity
of the ear.
(ii) History of active drainage from the ear
within the previous 90 days.
(iii) History of sudden or rapidly progressive
hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or
recent onset within the previous 90
days.
(vi) Audiometric air-bone gap equal to or
greater than 15 decibels at 500 hertz
(Hz), 1,000 Hz,and 2,000 Hz.
(vii) Visible evidence of signicant cerumen
accumulation or a foreign body in the
ear canal.
(viii) Pain or discomfort in the ear.
55
Special care should be exercised in selecting
and tting a hearing aid whose maximum
sound pressure level exceeds 132 decibels
because there may be risk of impairing the
remaining hearing of the hearing aid user.
(This provision is required only for those
hearing aids with a maximum sound pressure
capability greater than 132 decibels [dB].)
Important notice for prospective hearing aid
users
Good health practice requires that a person
with a hearing loss have a medical evaluation
by a licensed physician (preferably a physician
who specializes in diseases of the ear) before
purchasing a hearing aid. Licensed physicians
who specialize in diseases of the ear are often
referred to as otolaryngologists, otologists
or otorhinolaryngologists. The purpose
of medical evaluation is to assure that all
medically treatable conditions that may aect
hearing are identied and treated before the
hearing aid is purchased.
Following the medical evaluation, the
physician will give you a written statement
that states that your hearing loss has been
medically evaluated and that you may be
considered a candidate for a hearing aid. The
physician will refer you to an audiologist or
a hearing aid dispenser, as appropriate, for a
hearing aid evaluation.
56
The audiologist or hearing aid dispenser will
conduct a hearing aid evaluation to assess
your ability to hear with and without a hearing
aid. The hearing aid evaluation will enable
the audiologist or dispenser to select and t a
hearing aid to your individual needs.
If you have reservations about your ability
to adapt to amplication, you should inquire
about the availability of a trial-rental or
purchase-option program. Many hearing aid
dispensers now oer programs that permit you
to wear a hearing aid for a period of time for a
nominal fee after which you may decide if you
want to purchase the hearing aid.
Federal law restricts this device to sale by or
on the order of a doctor, audiologist or other
hearing care practitioner licensed to dispense
hearing aids in your state, in accordance with
all applicable rules and regulations.
Children with hearing loss
In addition to seeing a physician for medical
evaluation, a child with a hearing loss should
be directed to an audiologist for evaluation
and rehabilitation since hearing loss may
cause problems in language development
and educational and social growth of a child.
An audiologist is qualied by training and
experience to assist in the evaluation and
rehabilitation of a child with a hearing loss.
57
Troubleshooting guide
Symptom Possible causes
Dead battery
No sound
Intermittent or
reduced sound
Squealing
noise
Beeping
Clogged earpieces (dome, Gr ip
Tip, Micro Mold, or Lite Tip)
Clogged sound outlet
Moisture
Dead battery
Hearing aid earpiece inserted
incorrectly
Ear wax accumulated in ear canal
If your hearing aid plays 8 beeps,
4 times consecutively, your
hearing aid needs a microphone
service check
Pairing issue
with Apple
device
58
Bluetooth
Only one hearing aid paired
®
connection failed
Solutions
Replace the battery
Clean mold
Consider replacing wax lter, dome, or Grip Tip
Clean mold or replace wax lter, dome, or Grip Tip
Wipe battery with a dry cloth
Replace the battery
Re-insert the earpiece
Have ear canal examined by your doctor
Contact your hearing care professional
1. Unpair your hearing aid(s)
(Settings
Devices
2. Turn Bluetooth
gGeneral gAccessibility gMFi hearing
gDevices gForget this device).
®
o and on again.
3. Open and close battery drawer on hear ing aid(s).
4. Re-pair hearing aid(s) (see section “Pair hearing
aid(s) with iPhone”).
If none of the above solutions work, consult
your hearing care professional for assistance.
59
Water & dust resistance
Your hearing aid is dust-tight and protected
against ingress of water (IP68) which means
it is designed to be worn in all daily life
situations. Therefore, you do not have to
worry about sweat or getting wet in the rain.
Should your hearing aid come in contact with
water and stop working, please follow these
guidelines:
1. Gently wipe o any water.
2. Open the battery drawer and remove the
battery and gently wipe o any water in the
battery drawer.
3. Let the hearing aid dry with the battery
drawer left open for approximately
30 minutes.
4. Insert a new battery.
Important notice
Do not wear your hearing aid while showering
or participating in water activities. Do not
immerse your hearing aid in water or other
liquids.
60
Conditions of use
Temperature:
Operat ing
conditions
Storage and
transportation
conditions
+34 °F to +104 °F
Relative humidity:
5 % to 93 %, non-condensing
Temperature and humidity should
not exceed the following limits
for extended periods during
transportation and storage:
Temperature:
–13 °F to +140 °F
Relative humidity:
5 % to 93 %, non-condensing
61
Mobile phone
Some hearing aid users have reported a
buzzing sound in their hearing aid when they
are using mobile phones, indicating that
the mobile phone and hearing aid may not
be compatible. The ANSI C63.19 standard
determines the prediction of compatibility
between a specic hearing aid and a mobile
phone by adding the numerical value of the
rating for the hearing aid immunity to the
numerical value of the rating for the mobile
phone emissions. A sum of 4 would indicate
that the combination of wireless device and
hearing aid is usable; a combined rating
that equals 5 would provide normal use;
a combined rating of 6 or greater would
indicate excellent performance. Whereas all
hearing aids have acoustic coupling, only the
larger instruments have the physical space
for telecoil (inductive) coupling. These two
types of coupling have dierent rating scales
(M1 – M4 for acoustic coupling and T1 – T4
for telecoil coupling, respectively) and both
ratings are therefore relevant when predicting
the compatibility of a particular hearing aid.
For a hearing aid with both acoustic coupling
and telecoil coupling with a rating of M4/T2 and
with a telephone rating of M3/T3, the combined
rating is 7 (M4 + M3) for the acoustic coupling
and 5 (T2 + T3) for the telecoil coupling.
62
According to the guideline given above, both
types of coupling will thereby be acceptable,
with the acoustic coupling indicating excellent
performance and the telecoil coupling
indicating normal use.
The above equipment performance
measurements, categories and system
classications are based upon the best
information available, but it cannot be
guaranteed that all users will be satised.
The immunity of this hearing aid is at
least M2/T2. The equipment performance
measurements, categories and system
classications are based upon the best
information available but cannot guarantee
that all users will be satised.
Important notice
The performance of individual hearing
aids may vary with individual mobile
phones. Therefore, please try this hearing
aid with your mobile phone or, if you are
purchasing a new phone, be sure to try it
with your hearing aid prior to purchase.
For additional guidance, please ask your
mobile phone provider for the booklet
entitled “Hearing Aid Compatibility with
Digital Wireless Cell Phones”.
63
Technical information
The hearing aid contains two radio
technologies, which are described below:
The hearing aid contains a radio transceiver
using short range magnetic induction
technology working at 3.84 MHz. The magnetic
eld strength of the transmitter is very weak
and is always below 15nW (-40 dBuA/m at
10 meter distance).
The hearing aid also contains a radio
transceiver using Bluetooth® Low Energy
(BLE) and a proprietary short range radio
technology both working at ISM band 2.4 GHz.
The radio transmitter is weak and is always
below 3.0 mW equal to 4.8 dBm e.i.r.p. in total
radiated power.
The hearing aid complies with international
standards concerning electromagnetic
compatibility and human exposure.
Due to the limited space available on the
hearing aid, relevant approval markings can
be found in this document.
Additional information can be found in the
Specication Guide.
64
USA and Canada
The hearing aid contains a radio module with
the following certication ID numbers:
FCC ID: 2ACAH-AUMRIT
IC: 11936A-AUMRIT
The device complies with Part 15 of the FCC
Rules and with Industry Canada’s
licence-exempt RSSs.
Operation is subject to the following two
conditions:
1. This device may not cause harmful
interference.
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Changes or modications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
65
The manufacturer declares that this hearing
aid is in compliance with the essential
requirements and other relevant provisions of
Directive 2014/53/EU.
Declaration of Conformity is available from the
manufacturer.
SBO Hearing A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.hearingsolutions.philips.com
Waste f rom electronic
equipment m ust be
handled acco rding to
local regulations.
66
67
Description of symbols used in this booklet or
on the packaging label
Warnings
Text marked with a marking symbol must
be read before using the product.
Manufacturer
The product is produced by the
manufacturer whose name and address
are stated next to the symbol. Indicates
the medical device manufacturer, as
dened in EU Directives 90/385/EEC,
93/42/EEC and 98/79/EC.
CE mark
The product complies with Medical
Device Directive 93/42/EEC. The four
digits number indicates the identication
of the notied body.
Electronic waste (WEEE)
Recycle your Hearing Aid(s), accessories
or batteries according to local regulations
or return them to your hearing care
professional for disposal.
Electronic equipment covered by
Directive 2012/19/EU on waste and
electrical equipment (WEEE).
Regulatory Compliance Mark (RCM)
The product complies with electrical
safety, EMC and radio spectrum
requirements for products supplied to the
Australian or New Zealand market.
Made for iPod, iPhone, and iPad
Indicates that the device is compatible
with iPod, iPhone and iPad.
Description of symbols used on the
packaging label.
68
IP code
This symbol indicates the class of
protections against harmful ingress of
IP68
REF
SN
REACH Declaration:
REACH requires Philips Hearing Solutions to provide
chemical content information for Substances of Very
High Concern (SVHC) if they are present above 0.1% of the
article weight. No substances on the REACH SVHC list
applicable at the time of manufacturing is present in
Product HearLink. More recent information can be found on
the website www.hearingsolutions.philips.com/REACH.
water and particulate matter according to
EN 60529:1991/+A2:2013.
IP6X indicates total dust protection.
IPX8 indicates the protection against the
eects of continuous immersion in water.
Bluetooth® logo
Registered trademark of Bluetooth® SIG,
Inc. where any use of such requires a
license.
Keep dry
Indicates a medical device that needs to
be protected from moisture.
Caution symbol
Consult instruction for use (User Guide)
for warnings and cautions.
Catalogue number
Indicates the manufacturer’s catalogue
number so that the medical device can
be identied.
Serial number
Indicates the manufacturer’s serial
number so that a specic medical device
can be identied.
69
Technical data
Receiver-in-the-ear hearing aids
HearLink miniRITE
1)
2CC COUPLER
, 105SPEAKER
OSPL 90, HFA
(dB SPL)
Full-on Gain,
HFA (dB)
Reference Test
Gain (dB)
Frequency
Range
(Hz)
Distortion
500/800/1600
Hz (%)
Equivalent
Input Noise,
dB(A)
Operating
Cur rent (m A)
Attack Time
(ms)
Release Time
(ms)
70
HL 9010 HL 7010,5010,
3000,2000
122 122
57 57
45 45
100– 7700 100–7700
<2/<2/<2 <2/<2/<2
16 18
1.7 1.7
<5 <5
<70 <7 0
Additional information
1)
Technical data measured with expansion, corresponding
to the test box measurement settings.
“2cc” refers to a coupler according to IEC 60318-5:2006.
Applied standard: ANSI S3.22:2014.
Full-on gain is measured with the gain control of the
hearing aid set to its full-on position minus 20 dB and
with an input SPL of 70 dB. This is to obtain a gain
response equal to the full-on gain response from e.g. IEC
60118-0+A1:1994 but without inuence of feedback.
71
100
110
120
130
140
250 500 1k 1k6 2k 2k5 4k 8k
10k
100
110
120
130
140
250 500 1k 1k6 2k 2k5 4k 8k
10k
100
110
120
2CC COUPLER
Outpu t OSPL 90
Output/dB SPL
90
80
70
Frequency Response
Output/dB SPL
90
80
90
70
80
60
70
50
Freque ncy (Hz)
Freque ncy (Hz)
Measurements with
105-Speaker
HL 9010
HL 7010,5010,
3000,2000
72
40 50 60 70 80 90 100
100
120
130
110
Output/dB SPL
I/O Cu rve s
90
80
2CC COUPLER
Input/dB SPL
HL 9010,7010,5010,
3000,2000
Measurements with
105-Speaker
500 Hz
800 Hz
1600 Hz
73
197523/US
74
< >
8,15 m m
Placeholder
for FSC lo go
< 19 mm >
< 15 mm >
9.0 mm
< >
75
www.hearingsolutions.philips.com
Philips and the Philips Shield Emblem are registered
trademarks of Koninklijke Philips N.V. and are used
under license. This product has been manufactured
by or for and is sold under the responsibility of SBO
Hearing A/S, and SBO Hearing A/S is the warrantor in
relation to this product.
0000197523000001
2019-01-14 | 197523 | US | Firmware 1.x
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