SYNTIA
SERVICE
MANUAL
Revision 02 December 2012
All parts of this document are the property of Saeco International Group.
All rights reserved. This document and all the information herein is provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or collected, except where express authorisation has been provided in writing or through a contractual agreement.
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Table of contents
Page
1.Introduction
1.1 |
Documentation required |
1 |
1.2 |
Tools and equipment required |
1 |
1.3 |
Material |
1 |
1.4 |
Safety warnings |
1 |
1.5 |
Service Policy |
2 |
1.6.1 |
External machine parts |
3 |
1.6.2 |
Internal machine parts |
4 |
2.Technical specifi cations
2.1 |
Technical specifi cations |
1 |
2.2Specifi cation for the measurement of the coffee
products temperature |
2 |
2.2 Machine parameters and performance |
3 |
3.Brief instructions Rev.01
3.1.1 |
Customer menu and Digital programming |
1 |
3.1.2 |
Customer menu and Focus programming |
5 |
3.2 |
Operation, cleaning and maintenance |
7 |
4.Operating logic
4.1. |
Water circuit |
1 |
4.2 |
Control ringnut and valve |
2 |
4.3 |
Coffee cycle operating diagram |
3 |
4.4 |
Single microswitch |
4 |
4.5 |
Temperature sensor |
4 |
4.6 |
Coffee grinder operation |
5 |
4.7Low bean level detection, dose quantity
adjustment, coffee grinder blocked |
5 |
4.8 Dose self-learning |
6 |
Saeco International Group |
SYNTIA |
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Table of contents
Page
5.Service mode Rev.01
5.1.1 |
Digital test mode |
1 |
5.1.2 |
Focus test mode |
5 |
5.2. |
Error codes |
7 |
6.Service & Maintenance
6.1 |
Repair schedule |
1 |
6.2 |
Service schedule |
1 |
6.3 |
Final test |
2 |
7.Disassembly Rev.01
7.1 |
Outer elements disassembly |
1 |
7.2 |
Coffee spout disassembly |
2 |
7.3.1Disassembling keypad card and Digital control knob 3
7.3.2Disassembling keypad card and Focus control knob 3
7.4 |
Power/CPU card disassembly |
4 |
7.5 |
Gearmotor disassembly |
4 |
7.6 |
Boiler disassembly |
5 |
7.7 |
Valve disassembly |
5 |
7.8 |
Pump and turbine disassembly |
6 |
7.9 |
OETIKER clamps assembly and disassembly |
7 |
7.10 |
Coffee grinder disassembly |
8 |
7.11 |
Grinder adjustment / assembly and disassembly |
9 |
8.Notes
9.Water circuit diagram
9.1.Water circuit diagram
10.Electrical diagram
10.1 Digital wiring diagram
10.2 Focus wiring diagram
Saeco International Group |
SYNTIA |
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CHAPTER 1
INTRODUCTION
Saeco International Group |
SYNTIA |
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1.1Documentation required
The following documentation is needed for repair procedures:
•Instruction booklet for specifi c model
•Technical documentation for specifi c model (diagrams, exploded view, sympton cure and service manual)
1.2Tools and resources
As well as the standard equipment, the following is required:
Qty. |
Description |
Notes |
1 |
Screwdriver |
Torx T 10 |
1Pliers for Oetiker clamps
1CC -A - Vdc tester
1 |
Digital thermometer |
Scale limit > 150°C |
1 |
SSC (Saeco Service Center) |
Programmer |
1.3 Material
Description |
Notes |
Thermal paste |
Heating element > 200°C |
Descaler |
Saeco Entkalker |
Grease solvent |
Personal preference |
Silicone grease |
Safe to use with food |
1.4 Safety warnings
We recommend you consult this Service Manual of the machine before performing any maintenance work.
Observe all applicable standards relating to the repair of electrical appliances.
Always disconnect the power plug from the mains before beginning repair work. Simply turning off the main machine power switch is not an adequate safety precaution.
This appliance is rated as protection class I.
Insulation and dielectric rigidity tests must be performed on completion of any repair.
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SYNTIA |
01 INTRODUCTION |
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1.5Service POLICY grid as used for coffee machine
For IN WARRANTY repairs is mandatory to use the single components (not the assembly) available in the exploded views of the coffee machines or of the specifi c components. If you fi nd the information “SEE THE EXPLODED VIEW E........” in the assembly description fi eld, it means that the single components of the assembly are available in the other pages of the exploded view. It’s possible to use the assembly only if there is a specifi c Symptom Cure that include this possibility or when the single components are not available for the order.
List of principal assembly present in all our coffee machines
Components |
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Assembly use |
Single components available |
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COFFEE |
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Only for OOW repairs |
YES, to consult the specifi c exploded-view of the |
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GRINDER |
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machine or of the Coffee Grinder on website |
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BREWING |
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Only for OOW repairs |
YES, to consult the specifi c exploded-view of the |
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UNIT |
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machine or of the Brewing unit on website |
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BOILER |
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Only for OOW repairs |
YES, to consult the specifi c exploded-view of the |
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machine on website |
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GEAR |
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Only for OOW repairs |
YES, to consult the specifi c exploded-view of the |
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MOTOR |
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machine on website |
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FILTER |
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Only for OOW repairs |
YES, to consult the specifi c exploded-view of the |
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HOLDER |
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machine on website |
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MILK |
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Only for OOW repairs |
YES, to consult the specifi c exploded-view of the |
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CARAFE |
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machine on website |
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THERMAL |
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Only for OOW repairs |
YES, to consult the specifi c exploded-view of the |
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CARAFE |
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Thermal Carafe on website |
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MILK ISLAND |
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Only for OOW repairs |
YES, to consult the specifi c exploded-view of the |
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Milk Island on website |
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SYNTIA |
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01 INTRODUCTION |
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1.6.1 External machine parts |
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Coffee bean container |
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cover |
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Control |
coffee bean containeri |
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Hot water/steam |
panel |
Service hatch |
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dispensing pipe |
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Dispensing pipe |
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protection |
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Coffee |
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dispenser |
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Water tank |
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drip tray |
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Brew group |
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Cup |
rack |
Grounds |
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drawer |
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Drip tray full indicator
Grinding adjustment knob
Main on/off
switch
Power cord
Pre-ground coffee compartment
D G T
Strong coffee |
ON/OFF button |
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dispensing button |
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LCD display |
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Long coffee |
Aroma/pre-ground |
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dispensing button |
coffee key |
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Selector |
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Coffee/hot water/steam |
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F O C U S |
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Aroma/pre-ground |
LED display |
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coffee key |
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Long coffee |
Long coffee |
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luminous button |
luminous button |
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Selector |
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Coffee/hot water/steam |
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03 |
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SYNTIA |
01 INTRODUCTION |
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1.6.2 Internal machine parts
Side door microswitch
Coffee grinder motor
Coffee grinder
Boiler insulation and boiler
PWR/CPU card
Pump
Temperature sensor
Water level sensor
Saeco International Group |
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CHAPTER 2
TECHNICAL
SPECIFICATIONS
Saeco International Group |
SYNTIA |
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SYNTIA |
02 TECHNICAL SPECIFICATIONS |
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2.1.Technical specifi cations
Power supply and output: |
240 V~ 50 Hz 1400 W - 230 V~ 50/60 Hz 1400 W - |
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120 V~ 60 Hz 1500 W - 100 V~ 50/60 Hz 1300 W |
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Temperature monitoring: |
Variable resistor sensor (NTC) - transmits the value to the |
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electronic P.C.B |
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Safety system: |
2 manual reset or one-shot thermostats (175°C) |
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Coffee heat exchanger output: |
(230/120 V~) 1300 W – (100 V~) 1100W |
Stainless steel |
for coffee, hot water and steam dispensing |
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Gear motor: |
33VC with 2 rotation directions; power supply 24VC |
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Pump: |
Ulka with reciprocating piston and 120°C cutout 48 W, 230V, |
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50 Hz, Type EP5 approx. 13-15 bar 120V, 60Hz 100V, 50/60 Hz |
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Overpressure valve: |
Opens at approx. 16-18 bar |
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Water fi lter: |
In tank |
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Coffee grinder: |
Direct current motor with fl at ceramic grinders |
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Hot water/steam valve |
Presblock |
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Automatic dosage |
Dose adjustment controlled by the electronic system |
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Power consumption: |
During the heating phase - approx. 5.6 A |
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Dimensions: W x H x D in mm: |
256x315x410 |
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Weight: |
9 kg |
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Water tank capacity: |
1l. |
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Coffee container capacity |
200 gr. coffee beans |
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Dregs drawer capacity |
8 |
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Heat exchanger capacity: |
Approx. 10 cc |
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Water circuit fi lling time: |
Approx. 15 seconds for fi rst fi lling cycle |
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Heating time: |
Approx. 45 seconds. |
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Grinding time: |
Approx. 8-10 seconds. |
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SYNTIA |
02 TECHNICAL SPECIFICATIONS |
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2.2. Specifi cation for the measurement of the coffee products temperature.
The temperature is infl uenced by the fl ow from the dispenser and stratifi cation of temperatures in the glass. In order to consider these phenomena and to introduce measures that allow comparisons in controlled conditions, below guidelines must be followed:
Conditions:
a)Water temperature in tank: 23°C (+/-2°C).
b)It must be used a plastic cup (see picture N°1).
c)It must be used a thermocouple thermometer (e.g. type K - see picture N°2).
d)The coffee machine is tested without any change of parameters or calibrations, which may affect the temperature of products, so the measurement of temperature must be done with machine in default factory setting.
Procedure:
1.The temperature must be measured in the cup, immediately after dispensing. Cup has to be placed on a non-metal surface using a thermocouple thermometer.
2.The temperature in the cup is measured by immersing the probe of the thermometer up to touch the bottom.The probe then must be moved in a circular motion for 5/6 rotations. At the of the rotations, stop in the center of the cup.
3.The highest temperature measured during the rotations is the value we are searching for, and that must be reported;
4.Test measurement: from end of dispensing to the end of rotations must be completed within 12 seconds.
Limits of acceptability
The acceptance limits are divided by features and products and are the following:
Espresso Coffee Italy Q.ty 25/40 gr.
Temperature of 1st product 69°C ≤ 85°C
Temperature of 2nd product 72°C ≤ 85°C
Coffee Q.ty 70/120 gr.
Temperature of 1st product 69°C ≤ 85°C
Temperature of 2nd product 72°C ≤ 85°C
Picture 1 |
Picture 2 |
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/ 04 |
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SYNTIA |
02 TECHNICAL SPECIFICATIONS |
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2.3.Machine parameters and performance
PRODUCT |
Minimum |
Default |
Maximum |
Programm. |
Programm. by |
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QUANTITY |
amount |
amount |
amount |
by the user |
Production / Service |
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(Puls.) |
(Puls.) |
(Puls.) |
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Espresso |
70 |
165 |
600 |
Yes |
No |
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Medium |
No |
No |
No |
No |
No |
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coffee |
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Long coffee |
70 |
440 |
600 |
Yes |
No |
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Pre-ground |
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Yes |
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Hot water Continues until the water supply has been exhausted (capacitive sensor)
Steam for
Continues until the water supply has been exhausted (capacitive sensor)
frother
RINSE |
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Initial rinse |
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Final rinse |
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When performed |
At coffee machine activation |
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When the machine is switched |
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when the boiler temperature is |
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off electronically, manually or |
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≤ 50°C |
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automatically after 60', if at least |
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one coffee has been dispensed, |
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before switching off |
No. of pulses |
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180 |
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80 |
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Stopping option |
Yes, by pressing any key |
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Yes, by pressing any key |
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User disable option |
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No |
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No |
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Production/Service |
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No |
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No |
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department disable option |
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No. of pulses user |
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No |
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No |
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adjustment option |
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No. of pulses Production/ |
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Service department |
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No |
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No |
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adjustment option |
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Pulse range (Min - Max) |
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No |
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No |
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WATER HARDNESS |
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CANNOT BE SET |
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DREGS DRAWER |
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Description and values |
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Time-out for dregs drawer |
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5 sec. |
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Empty dregs drawer alarm after |
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8 lots of dregs |
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(double coffee is the last product dispensed) |
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(9 lots of dregs) |
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Warning to empty dregs drawer after |
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No |
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Reset dregs counter |
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Every time the dregs drawer is removed for at |
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least 5 seconds, even if the "empty dregs" alarm |
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has not been activated |
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SYNTIA |
02 TECHNICAL SPECIFICATIONS |
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POWER/OFF |
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Description and values |
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Inlet time (min. – max.) |
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60 minutes |
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Inlet time (default) |
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No |
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Inlet time prog. by the user |
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No |
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Inlet time prog. by Production/Service department |
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No |
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WATER TANK |
Description |
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Level sensor |
Yes |
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Water reserve (pulses) with water fi lter |
200 |
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Water reserve (pulses) with no water fi lter |
200 |
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Water reserve modifi able by Production/Service departments |
No |
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"Fill tank" alarm |
Yes |
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"No tray" alarm |
No |
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Water mains |
No |
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CHAPTER 3
BRIEF INSTRUCTIONS
Rev.01 February 2010
Saeco International Group |
SYNTIA |
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3.1.Customer and programming menu
Machine ready signals (GREEN)
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Indications |
Causes |
Solutions |
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Machine at correct temperature |
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- for coffee bean dispensing |
Proceed with the dispensing process |
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- for hot water dispensing |
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Machine at correct temperature |
Proceed with the dispensing process |
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- for pre-ground coffee dispensing |
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Machine dispensing steam |
Proceed with steam dispensing |
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Machine dispensing hot water |
Proceed with hot water dispensing |
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Wait for the dispensing process to end |
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Machine dispensing one coffee |
(dispensing stops when you press the |
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key again) |
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Wait for the dispensing process to end |
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Machine dispensing two coffees |
(dispensing stops when you press the |
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key again) |
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MEMO |
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The machine is being programmed |
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Stop dispensing as desired |
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with the coffee cup fi ll level |
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SYNTIA |
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03 BRIEF INSTRUCTIONS |
Notice signals (ORANGE) |
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Indications |
Causes |
Solutions |
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Machine in pre-heating phase |
Wait until heated |
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for coffee, hot water and steam |
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(see bar) |
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dispensing. |
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The appliance is rinsing - wait until |
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end of operation |
Wait until end of operation |
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Perform the descaling cycle |
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The appliance requires a descaling |
To enter the descaling cycle press the |
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cycle |
aroma/pre-ground coffee key for 5 |
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sec. |
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Brewing unit resetting during |
Wait for reset |
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appliance reset |
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Fill the coffee bean container and |
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start the dispensing cycle |
Fill the coffee bean container |
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The machine requires replacement of Replace the fi lter. This message is displayed |
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the Intenza fi lter |
if the function is enabled by programming |
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OK |
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ESC |
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+ |
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The alarm is disabled only if it is “RESET” |
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ON |
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OFF |
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by programming |
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RESET |
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Alarm signals (RED)
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Indications |
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Causes |
Solutions |
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Switch the machine off, wait for 30 |
If the machine does not start, remove |
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brewing unit, clean it, grease it and re- |
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seconds and switch it back on again. |
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1 |
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insert. If the problem persist contact the |
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Repeat 2 or 3 times. |
Service Centre |
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Water circuit fi ll request |
Turn the knob to the cup |
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Circuit fi lling in progress |
When the fi lling cycle ends turn the knob |
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back to the central position |
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No coffee beans inside container.
After fi lling the coffee container, start the cycle again
No water
Fill the water tank
Saeco International Group |
Page 2 / 07 |
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SYNTIA |
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03 BRIEF INSTRUCTIONS |
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Indications |
Causes |
Solutions |
Service door open: Close it.
If the service door is opened while product is being dispensed, the appliance stops dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
30The countdown can be stopped by closing the service door and operation will resume from its stopping point.
Turn the hot water/steam valve knob to the correct position.
If the knob is turned (open) while product is being dispensed, the appliance stops dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
30The countdown can be stopped by closing the knob and operation will resume from its stopping point.
No coffee unit.
If the brewing unit is removed while product is being dispensed, the appliance stops dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
30 The countdown can be stopped by re-inserting the brewing unit and closing the door; operation will resume from its stopping point.
No dregs drawer.
If the dregs drawer is removed while product is being dispensed, the appliance stops dispensing and starts a 30 sec. countdown before cancelling the dispensing process.
30The countdown can be stopped by re-inserting the dregs drawer and operation will resume from its stopping point.
To reset the grounds counter, wait until Empty the dregs drawer there are no dregs displayed in the
symbol (5 sec.)
Insert dregs drawer
When the counter is cleared there will be no dregs displayed in the symbol
Indications |
Causes |
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Solutions |
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DESCALING CYCLE |
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(press the Aroma/pre-ground coffee key for 5 sec) |
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OK |
1) Pour the descaler into the |
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water tank |
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6) Open the hot water valve |
ESC |
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2) Open the hot water valve |
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7) Rinsing in progress |
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3) Descaling in progress |
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8) Close the valve |
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4) Close the valve |
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9) Fill the tank with fresh |
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water |
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5) Fill the tank with fresh water |
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10) Press the key indicated |
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END |
by the arrow |
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Saeco International Group |
Page 3 / 07 |
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