Philips HD7858, HD7857, HD7855, HD7856 User Manual

HD7858, HD7857,
HD7856, HD7855

User manual

Table of contents

1 Introduction

1 Introduction 3

1.1 SENSEO

®

coffee system 3

2 General description 4

3 Important 4

3.1 Compliance with standards 5

4 Flushing the machine before

rst use 5

5 Brewing black SENSEO

®

coffee 7

6 Brewing a coffee speciality with

fresh milk 8

7 Adjusting the coffee volume 11

7.1 Adjusting the coffee volume to your
personal taste 11

8 Cleaning 11

8.1 Cleaning the milk spout 12

8.2 Cleaning the coffee spout and
the machine 14

9 Descaling 15

9.1 Descaling procedure 15

10 Ordering accessories 17

11 Environment 17

Congratulations on your purchase and welcome

to Philips! To fully benet from the support that

Philips offers, register your product at

www.philips.com/welcome.

1.1 SENSEO® coffee system

Make your coffee moments truly special with
SENSEO
easy-to-use Philips SENSEO
with the specially developed D.E Master Blenders
SENSEO
coffee with a delicious foam layer.
D.E Master Blenders coffee in convenient
SENSEO
SENSEO
to ensure that the best taste and aroma are
extracted from the coffee. Discover all SENSEO
coffee blends at www.senseo.com.
To ensure a smooth and full coffee taste, you
should keep the following things in mind:

Fresh coffee pods

Use the SENSEO
specially developed by D.E Master Blenders for
your SENSEO
taste. D.E Master Blenders SENSEO
pods stay fresh longer if you store them in an
airtight storage container.

Fresh water

Use fresh water every day. If you have not used

the coffee machine for one day, you have to ush

it with fresh water before you use it again.

®

. This unique system combines the

®

coffee pods, giving you a full, smooth

®

coffee pods and Philips’ unique new

®

brewing system are perfectly matched

®

coffee pods that have been

®

coffee machine for a full, round

®

coffee machine

®

coffee

ENGLISH

®

12 Guarantee and support 17

13 Troubleshooting 18

13.1 SENSEO

®

coffee machine 18

3

2 General description

1 1-cup pod holder q
2 2-cup pod holder qq
3 Coffee collector
4 Coffee spout
5 Milk spout
6 Milk tube
7 Cup tray
8 Removable drip tray
9 Water reservoir
10 Touch panel with recipe buttons
11 CALC button
12 Café Latte button
13 Latte Macchiato button
14 Cappuccino button
15 Cup indicators
16 On/off button
17 Regular coffee button
18 Strong coffee button
19 Milk only button

3 Important

Read this user manual carefully before
you use the machine and save it for
future reference.

Danger

• Never immerse the machine in
water or any other liquid.

Warning

• Check if the voltage indicated
on the bottom of the machine
corresponds to the local mains
voltage before you connect the
machine.

• This machine can be used by
children aged from 8 years and
above and by persons with
reduced physical, sensory or
mental capabilities or lack of
experience and knowledge if they
have been given supervision or
instruction concerning use of the
machine in a safe way and if they
understand the hazards involved.

• Cleaning and user maintenance
shall not be made by children
unless they are older than
8 and supervised.

• Keep the machine and its cord out
of the reach of children aged less
than 8 years.

• Children should be supervised to
ensure that they do not play with
the machine.

• Do not use the machine if the
plug, the mains cord or the
machine itself is damaged.

• If the mains cord is damaged, you
must have it replaced by Philips,
a service centre authorised

by Philips or similarly qualied

persons in order to avoid a hazard.

Caution

• Always return the machine to
a service centre authorised by
Philips for examination or repair.
Do not attempt to repair the
machine yourself, otherwise your
guarantee becomes invalid.

• Do not use the machine in
combination with a transformer,
as this could cause hazardous
situations.

4

• Always put the machine on a

at and stable surface. Keep it

in upright position, also during
transport.

• Do not place the machine on a
hotplate, directly next to a hot
oven or similar source of heat.

• Do not keep the machine at
temperatures below 0°. Water left
in the heating system may freeze
and cause damage.

• Never pour milk, coffee, hot water
or carbonated water into the
water reservoir.

• Never put normal ground coffee
or use torn pods in the machine,
as this causes it to become
blocked.

• Never ush the machine or let it
brew coffee when the spout is not
in place.

• This machine is intended for
normal household use only.
It is not intended for use in
environments such as staff

kitchens of shops, ofces, farms

or other work environments.
Nor is it intended to be used by
clients in hotels, motels, bed and
breakfasts and other residential
environments.

4 Flushing the

machine before rst

use

It is important that you ush your SENSEO® coffee
machine before rst use. After the ushing cycle,

the machine is ready for brewing SENSEO

C

Caution:

Never interrupt the ushing cycle halfway. If you
do, the boiler does not ll itself properly.

1 Tilt the water reser voir backwards (1) and lift

the water reservoir off the machine (2).

2 Fill the water reser voir.

®

coffee.

ENGLISH

3.1 Compliance with standards

This Philips machine complies with all applicable
standards and regulations regarding exposure to

electromagnetic elds.

The energy consumption of this machine in
off mode is less than 0,5 watt. This means that
this machine complies with European Directive
2009/125/EC, which sets the ecological design
requirements for energy-using products.

5

3 Tilt the water reservoir and place the bottom

back onto the machine (1). Then press the top
of the water reservoir towards the machine (2).

4 Slide the milk spout onto the machine. Make

sure you attach the milk spout by sliding it
over the guiding rails on the coffee spout. You
hear a click sound when the spout is attached
properly.

7 Put the plug in an ear thed wall socket.
8 Press the on/off button. The button lights up

to indicate that you have to ush the machine.

9 To start ushing, press any of the recipe

buttons.

5 Place a bowl with a capacity of at least 1 litre

under the coffee spout.

6 Make sure a pod holder, without pod or pods,

is in place.

6

• During the ushing cycle, the boiler lls itself
with water from the water reservoir and
cold water comes out of the coffee spout.
During the ushing cycle, the machine
produces more noise than during a regular
brewing cycle.

• When all the water in the water reservoir
has been used up, the ushing cycle is
nished and the machine switches off. You
may notice some steam coming from the
machine, this is normal.

10 Fill the water reser voir with fresh tap water

and place it back onto the machine.

3 Press the on/off button. The on/off button

ashes slowly while the water heats up.

D

Note:

If the on/off button ashes rapidly, the water

reservoir does not contain enough water for
brewing one cup of coffee.

4 Pull the lid lever upwards to open the lid.

ENGLISH

5 Brewing black

SENSEO® coffee

1 Make sure that the water reser voir is lled

with fresh cold tap water.

E

Tip:

Use fresh water every day.

2 Put the plug in an ear thed wall socket.

5 If you want to make one cup of SENSEO

coffee, place the 1-cup pod holder q in the
machine (1). If you want to make two cups,
put the 2-cup pod holder qq in the machine
(2). Make sure the pod holder is clean.

®

7

6 Place 1 coffee pod in the 1-cup pod holder

q (1) or place 2 coffee pods in the 2-cup
pod holder qq (2). Place the pod or pods
properly in the centre of the pod holder, with
the convex side pointing downwards. Press
the pod or pods lightly into the pod holder.

D

Note:

Make sure the coffee in the pod or pods is
evenly distributed.

C

Caution:

Never put normal ground coffee or use torn
pods in the SENSEO

®

machine, as this causes

it to become blocked.

7 Close the lid and lock the lever.

D Note:

You can adjust the height of the drip tray
or remove the drip tray to be able to place
higher cups.

D

Note

The cups you use should have a capacity of at
least 150ml when you brew regular coffee or
100ml when you brew strong coffee. Do not
use cups that are too large, as they cause the
coffee to get cold more quickly.

9 Press the button with two coffee beans for a

regular cup of coffee. Press the button with
three coffee beans for a strong cup of coffee.

10 Press the recipe button once for one cup of

coffee or twice for two cups of coffee.

11 When the water has heated up and the on/

off button lights up continuously, the machine
automatically starts brewing coffee.

8 Place one cup or two cups under the spout

openings. Use the markings on the drip tray to
place the cup or cups.

8

D

Note:

Do not remove the water reservoir during a
brewing cycle.

12 When the coffee is ready, remove the used

coffee pod or pods. Simply lift the pod holder
out of the machine and empty it.

C

Caution:

There may still be some hot water/coffee on
the coffee pod or pods.

13 After use, press the on/off button to switch

off the machine.

ENGLISH

D Note:

If you do not use the machine, it switches off
automatically after 15 minutes to save energy.

6 Brewing a coffee

speciality with fresh
milk

With the SENSEO® coffee machine you can easily
create the perfect cappuccino, café latte, latte
macchiato or warm milk only with two cups at the
same time.

1 Make sure that the water reser voir is lled

with fresh cold tap water.

D Note:

If the on/off button ashes rapidly, the water

reservoir does not contain enough water for
brewing one cup of coffee.

4 Pull the lid lever upwards to open the lid.

5 If you want to make one cup of cappuccino,

café latte or latte macchiato, place the 1-cup
pod holder q in the machine (1). If you want
to make two cups, put the 2-cup pod holder
qq in the machine (2). Make sure the pod
holder is clean.

E

Tip:

Use fresh water every day.

2 Put the plug in an ear thed wall socket.
3 Press the on/off button. The on/off button

ashes slowly while the water heats up.

D

Note:

For warm milk only, you do not have to place
a pod holder in the machine. Proceed with
step 7.

9

6 Place 1 coffee pod in the 1-cup pod holder

q (1) or place 2 coffee pods in the 2-cup
pod holder qq (2). Place the pod or pods
properly in the centre of the pod holder, with
the convex side pointing downwards. Press
the pod or pods lightly into the pod holder.

D

Note:

Make sure the coffee in the pod or pods is
evenly distributed.

C

Caution:

Never put normal ground coffee or use torn
pods in the SENSEO

®

machine, as this causes

it to become blocked.

7 Close the lid and lock the lever.

9 Inser t the connector of the milk tube into the

milk spout (1). Place the other end of the milk
tube in a milk carton or jar (2).

E

Tip:

Use fresh chilled milk. We recommend semi
skimmed fresh cow’s milk to get the best milk
froth.

8 Slide the milk spout onto the machine. Make

sure you attach the milk spout by sliding it
over the guiding rails on the coffee spout. You
hear a click sound when the spout is attached
properly.

10

D

Note:

To prevent steam from coming out of the milk
spout, make sure there is enough milk in the
carton or jar.

10 Place one cup or two cups under the spout

openings. You can adjust the drip tray or
remove the drip tray to be able to place
higher cups.

11 Press the recipe button of your choice to select

the desired coffee speciality. You can choose
between cappuccino, café latte, latte macchiato
or warm milk only. Press the recipe button
once for one cup or twice for two cups.

12 When the water has heated up and the on/

off button lights up continuously, the machine
starts to create the selected coffee speciality
with milk.

D

Note:

The machine rst brews milk and then adds

the coffee. In case of café latte, the machine

rst adds coffee and then brews milk.

13 When the coffee is ready, remove the used

coffee pod or pods. Simply lift the pod holder
out of the machine and empty it.

C

Caution:

There may still be some hot water/coffee on
the coffee pod or pods.

14 Remove the milk spout and tube from

the machine and clean them (see chapter
‘Cleaning the milk spout’).

15 After use, press the on/off button to switch

off the machine.

D Note:

If you do not use the machine, it switches off
automatically after 15 minutes to save energy.

ENGLISH

7 Adjusting the coffee

volume

Note: this function is only available for type
number HD7858, HD7857.

7.1 Adjusting the coffee volume
to your personal taste

You can adjust the volume of each recipe to your
own personal taste by programming the different
recipes.

1 Switch on the appliance.

2 Fill the water reser voir with cold water up to

the MAX indication.

3 Put a coffee pod in the pod holder.
4 If you want to prepare a coffee speciality with

milk, put the tube of the milk spout into a
carton or jar of milk.

5 Press the CALC button and the button for

the recipe you want to adjust simultaneously.
Release the buttons when the appliance
beeps twice after approximately two seconds.

11

• The 1-cup symbol starts to ash.

6 Press one of the following buttons to change

the coffee volume: the regular coffee button
for a larger cup, the milk only button for a
medium cup (default setting) or the strong
coffee button for a smaller cup.

• The appliance beeps three times to conrm
and starts to brew a coffee recipe according
to the new setting.

The appliance saves the setting automatically.

8 Cleaning

D Note:

If you do not plan to froth milk again straight
away, rinse the milk spout and milk tube within 30
minutes after use.

D

Note:

After the last use of the day, clean the milk spout
and milk tube thoroughly.

8.1.1 Rinsing after every use

1 Put the milk tube in a cup of clean water.

2 Place an empty cup under the spout.

Regular cleaning of your SENSEO® is important
to ensure that the SENSEO

®

coffee always tastes
optimally and to optimise the lifetime of the
coffee machine.

B

Warning:

Never immerse the SENSEO® coffee machine in
water.

8.1 Cleaning the milk spout

For a reliable performance of the milk spout
and consistently good frothing results, it is
important to clean the milk spout and milk tube
regularly and thoroughly. The milk spout can be
disassembled completely, which allows you to
remove all milk residues from it.

12

3 Press the milk only button.

The machine rinses all milk residues from the
milk spout and milk tube with clean hot water.

8.1.2 After the last use of the day

Clean the milk tube and the milk spout in the
dishwasher or in hot water with some washing-up
liquid.

D

Note:

Cleaning in the dishwasher is recommended.

1 Pull the milk tube out of the milk spout.

2 To remove the milk spout from the machine,

pull it towards you.

ENGLISH

5 The frothing system can be separated into

two parts. Open the spring to separate the
parts.

6 Remove the inside part of the frothing system

by pulling it downwards.

3 Remove the top part of the milk spout from

the bottom part by pulling it rmly.

4 Take out the frothing system.

7 Remove the small lid by pulling it upwards.

13

8 Clean all par ts in the dishwasher or with hot

water and some washing-up liquid.

4 Place the frothing system in the bottom par t

of the milk spout.

8.1.3 Reassembling the milk spout

1 Place the small lid back on the frothing system.

2 Place the inside par t back into the frothing

system.

3 Close the spring to lock the two parts

together.

5 Place the top par t of the milk spout back

onto the bottom part.

8.2 Cleaning the coffee spout
and the machine

1 Always unplug the machine before you clean it.
2 To remove the coffee spout from the

machine, pull it towards you.

3 Remove the top part of the coffee spout from

the bottom part by pulling it rmly.

14

9 Descaling

4 Clean the outside of the machine with a moist

cloth.

5 Clean the water distribution disc and the

rubber sealing ring with a moist cloth.

6 Clean the water inlet on the machine with a

moist cloth.

7 Clean the water reser voir, the coffee spout,

the coffee collector, the drip tray, the cup tray,
the milk tube, the milk spout and the pod
holders in hot water or in the dishwasher.

C

Caution:

Be careful not to damage the valve in the
bottom of the water reservoir if you use
a washing-up brush to clean the water
reservoir.

D

Note:

Check if the sieve in the centre of the pod
holder is clogged. If this is the case, unclog the
sieve by rinsing the pod holder under the tap.
If necessary, use a washing-up brush to clean
the sieve.

8 When you are nished with cleaning, place

the top part of the coffee spout back onto
the bottom part.

9 Place the water reser voir, the coffee collector

and the drip tray back into the machine.

10 Slide the coffee spout into the machine.
11 Put the plug the back in the wall socket.

Scale builds up inside the machine during use. It is
essential to descale the SENSEO

®

coffee machine

when the CALC light goes on.

When to descale

• Descale the SENSEO

®

coffee machine as
described below when the CALC button
lights up (after you have brewed approx. 400
cups of SENSEO

®

coffee).

Why to descale

Your reasons to descale:

• It prolongs the life of your SENSEO

®

coffee

machine

• It ensures maximum cup volume

• It ensures maximum coffee temperature

• The machine produces less sound during
brewing

• It prevents malfunctioning

If the descaling procedure is not performed
correctly, scale residue remains behind in the
machine. This causes scale to build up more
quickly and may cause permanent and irreparable
damage to the machine.

Use the correct descaling agent

Use SENSEO

®

Descaler (HD7012, HD7011) only.
It has been developed to ensure better machine
performance and operation. Each descaling
mixture can be used only once. For more
information about this descaler, visit our website

www.philips.com.

B

Warning:

Never use a descaling agent based on mineral
acids such as sulphuric acid, hydrochloric acid,
sulphamic acid and acetic acid (e.g. vinegar).
These descaling agents may damage your
SENSEO

®

coffee machine.

9.1 Descaling procedure

The CALC button lights up to indicate you
have to descale your machine. The descaling
procedure consists of a descaling cycle and 3

ushing cycles. Do not interrupt the descaling

cycle and do not switch off the machine before

you have performed the ushing cycles. The whole

procedure takes approximately 60 minutes.

15

ENGLISH

B Warning:

Make sure you place the milk spout for proper
descaling.

D

Note:

You can always descale your machine before the
appliance indicates it is necessary, follow the steps
below.

1 Mix the descaler with 1 litre of water in

a measuring jug. Stir until the powder has
dissolved. Fill the water reservoir with the
descaling solution.

2 Tilt the water reser voir and place the bottom

back onto the machine (1). Then press the top
of the water reservoir towards the machine (2).

4 Place the 1-cup pod holder q with a used

coffee pod in it in the machine. Close the lid
and make sure it is properly locked.

D

Note:

Always put a used coffee pod in the pod
holder when you descale the machine. This

pod serves as a ‘lter’ to prevent the sieve or

hole in the pod holder from getting clogged
with scale residue.

3 Press the on/off button. The on/off button

ashes slowly while the water heats up. The

machine is ready for descaling when the on/
off button lights up continuously.

16

B

Warning:

Make sure the lid is closed properly and the
lid lever is locked before you start descaling
the machine.

5 Put a bowl with a capacity of at least 1 litre

under the spout to collect the descaling
solution.

6 The machine is ready for descaling when

the on/off button and CALC button light up
continuously. Press the CALC button until the
machine beeps twice to start the descaling cycle.

7 The descaling cycle is in progress. During the

descaling cycle, the descaling solution comes
out of the machine in intervals. During the

last 5 minutes the descaling solution ows

continuously.

B

Warning:

Do not interrupt the descaling cycle.

8 When all the descaling solution in the water

reservoir has been used up after approximately

50 minutes, the on/off button ashes quickly
and CALC button ashes slowly.

9 Empty the bowl and place it back under the

spout.

10 Remove the used coffee pod from the pod

holder.

9.1.1 Flushing cycles:

1 Rinse and ll the water reser voir with fresh

water until the MAX indication. Place it back
onto the machine.

2 Press the CALC button to start the ushing

cycle. The water ows continuously for

approximately 5 minutes.

3 Wait until the machine has completed the

ushing cycle. The on/off button ashes quickly
and the CALC button ashes slowly.

4 Empty the bowl and place it back under the

spout.

5 Repeat steps 1 to 4 twice to complete the

ushing procedure. When the last ushing

cycle is complete, the machine switches off
automatically.

10 Ordering accessories

To buy accessories or spare parts, visit
www.shop.philips.com/service or go to your
Philips dealer. You can also contact the Philips
Consumer Care Centre in your country (see the

worldwide guarantee leaet for contact details).

11 Environment

• Do not throw away the machine with the
normal household waste at the end of its life,

but hand it in at an ofcial collection point for

recycling. By doing this, you help to preserve
the environment.

ENGLISH

17

12 Guarantee and

support

If you need information or support, please
visit www.philips.com/support or read the

separate worldwide guarantee leaet.

The purchase of the Philips SENSEO
machine does not exhaust any of the rights of D.E.
Master Blenders 1753 or Philips under any of their
patents nor does it confer upon the purchaser a
licence under these patents.
Always return the machine to a service centre
authorised by Philips for examination or repair.
Do not attempt to repair the machine yourself,
otherwise your guarantee becomes invalid.

®

coffee

13 Troubleshooting

The on/off light ashes quickly.

• There is not enough water in the water reservoir.
Fill the water reservoir and make sure you
place the reservoir properly into the machine.

• The oat in the water reservoir might be stuck.
Empty the water reservoir and shake it a few

times to release the oat. Clean the water

reservoir with hot water and some washing-up
liquid or in the dishwasher.

• You are using the machine at an ambient
temperature below 10*C.
Only use the machine at an ambient
temperature above 10*C.

• If these solutions do not solve the problem,
contact the Philips Consumer Care Centre in
your country.

The CALC light is on continuously.

• You need to descale the machine.

• Perform the descaling procedure as described
in chapter ‘Descaling’. Do not switch off the
machine during descaling.

13.1 SENSEO® coffee machine

This chapter summarises the most common
problems you could encounter with the machine.
If you are unable to solve the problem with the
information below, visit www.philips.com/
support for a list of frequently asked questions or
contact the Consumer Care Centre in your country.

The on/off light is on continuously.

• You need to ush the machine before rst use.

Flush the machine before rst use, see chapter
‘Flushing the machine before rst use’.

• The machine is ready to brew.

The on/off light ashes slowly.

• The machine is heating up.

• If this takes longer than two minutes, contact the
Philips Consumer Care Centre in your country.

18

The CALC light is on continuously after descaling.

• The descaling procedure has not been completed.

• Perform the descaling procedure as described
in chapter ‘Descaling’. Do not switch off the
machine during descaling.

The CALC light ashes.

• The descaling procedure is in progress.

• Let the machine complete the descaling
procedure. See chapter ‘Descaling’.

The on/off lights ashes quickly and the CALC
light ashes slowly.

• The water reservoir is empty.

• Rinse and ll the water reservoir and make
sure you place the reservoir properly into the
machine. Press the CALC button to continue
the descaling procedure as described in
chapter ‘Descaling’.

One cup indicator lights up.

• You pressed the recipe button once to brew
one cup of coffee.

• Press the recipe button once more if you
want to brew two cups of coffee. In this case,
both cup indicators light up.

Two cup indicators light up.

• You pressed the recipe button twice for two
cups of coffee.

• If you want to brew just one cup of coffee,
press the recipe button once more. In this
case, only one cup indicator lights up.

The coffee is not hot enough.

• The machine has been used for a longer
period of time without descaling.
Perform the descaling procedure as described
in chapter ‘Descaling’.

• The coffee temperature quickly decreases in
the cup.

• Do not use cups that are too large.

• Use thin-walled cups. Thin-walled cups absorb
less heat from the coffee than thick-walled cups.

• You can preheat the coffee machine and cup

by brewing a cup of hot water rst without

placing a coffee pod in the pod holder.

• The coffee speciality with fresh milk is not hot
enough.

• This is normal. A milk-based coffee recipe
is less hot than a cup of black coffee. Milk is
heated to a lower temperature to ensure
high-quality milk froth.

The touch panel with recipe buttons does not work.

• There may be water on the touch panel.

• Make sure your hands and the touch panel
are dry when you choose a coffee recipe.

• Make sure that the voltage indicated on the
coffeemaker corresponds to the local mains
voltage.

The SENSEO® machine does not produce good
or enough frothed milk.

• There is not enough milk in the milk carton or jar.

• Make sure the milk carton or jug contains
enough milk.

• Make sure the milk tube is properly
connected into the milk spout and the tube is
properly placed in the milk carton or jar.

• The milk is not cold enough.
Make sure you use cold milk straight from the
refrigerator (5°C-8°C).

• You did not use cow’s milk.
To achieve the best frothing results we advise
you to use semi-skimmed cow’s milk at
refrigerator temperature (5°C-8°C).

• The milk froth quality decreases over time.
The milk spout and milk tube may be dirty.
Disassemble all the parts of the milk spout and
milk tube. Clean them thoroughly with a brush
and some washing-up liquid or put them in the
dishwasher. See chapter ‘Cleaning the milk spout’.

• The coffee machine is clogged by scale and
needs to be descaled.
Perform the descaling procedure as described
in chapter ‘Descaling’.

The milk froth continues to ow from the milk spout.

• The milk continues to ow more than a few
seconds.

• Make sure you place the milk carton or jar on
the same level as the coffee machine.

• I cannot open the lid.

• Overpressure may have temporarily formed
under the lid.

• Switch of the coffee machine. Pull up the lever
and wait 24 hours before you open the lid.
You may need to use some force.

• Always make sure the pod holders are clean
and the centre of the sieve is not clogged to
prevent over pressure.

ENGLISH

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