4219.460.4623.1 PHI5000 EP5310 CHINA FRONT-BACK COVER A5 BW.indd 104-06-18 13:26
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Contents
IMPORTANT SAFEGUARDS __________________________________________________________________________8
Important safety information ________________________________________________________________________9
Caution _______________________________________________________________________________________________10
Machine overview (Fig. 1)_____________________________________________________________________________11
Introduction __________________________________________________________________________________________12
First installation_______________________________________________________________________________________12
AquaClean filter ______________________________________________________________________________________12
Measuring water hardness ___________________________________________________________________________14
Using the control panel ______________________________________________________________________________14
Brewing drinks ________________________________________________________________________________________14
Personalizing drinks __________________________________________________________________________________15
Adjusting grinder settings ____________________________________________________________________________16
Handling the brew group_____________________________________________________________________________16
Cleaning and maintenance __________________________________________________________________________17
Cleaning the classic milk frother _____________________________________________________________________18
Descaling procedure _________________________________________________________________________________19
Warning icons and error codes ______________________________________________________________________20
Ordering accessories _________________________________________________________________________________21
Troubleshooting ______________________________________________________________________________________22
Technical specifications ______________________________________________________________________________25
Recycling______________________________________________________________________________________________25
Warranty and support _______________________________________________________________________________26
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, including the
following:
1 Read all instructions.
2 Do not touch hot surfaces. Use handles or knobs.
3 To protect against fire, electric shock and injury to persons do not immerse cord, plugs, or
appliance in water or other liquid.
4 Close supervision is necessary when the appliance is used by or near children.
5 Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking
off parts, and before cleaning the appliance.
6 Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or
has been damaged in any manner. Return appliance to the nearest authorized service facility for
examination, repair or adjustment.
7 The use of accessory attachments not recommended by the appliance manufacturer may result in
fire, electric shock or injury to persons.
8 Do not use outdoors.
9 Do not let cord hang over edge of table or counter, or touch hot surfaces.
10 Do not place on or near a hot gas or electric burner, or in a heated oven.
11 Always attach plug to appliance first, then plug cord into wall outlet. To disconnect, turn any
control to “off”, then remove plug from wall outlet.
English
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12 Do not use appliance for other than intended use.
13 Save these instructions.
This appliance is for household use only. Any servicing, other than cleaning and user maintenance,
should be performed by an authorized service center. Do not immerse machine in water. To reduce
the risk of fire or electric shock, do not disassemble the machine. There are no parts inside the
machine serviceable by the user. Repair should be done by authorized service personnel only.
1 Check voltage to be sure that the voltage indicated on the nameplate corresponds with your
voltage.
2 Never use warm or hot water to fill the water tank. Use cold water only.
3 Keep your hands and the cord away from hot parts of the appliance during operation.
4 Never clean with scrubbing powders or harsh cleaners. Simply use a soft cloth dampened with
water.
5 For optimal taste of your coffee, use purified or bottled water. Periodic descaling is still
recommended every 2-3 months.
6 Do not use caramelized or flavored coffee beans.
Instructions for the power supply cord
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A short power-supply cord (or detachable power-supply cord) is to be provided to reduce risks
resulting from becoming entangled in or tripping over a longer cord.
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Longer detachable power-supply cords or extension cords are available and may be used if care is
exercised in their use.
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If a long detachable power-supply cord or extension cord is used:
1 the marked electrical rating of the detachable power-supply cord or extension cord should be at
least as great as the electrical rating of the appliance.
2 if the appliance is of the grounded type, the extension cord should be a grounding-type 3-wire
cord, and
3 the longer cord should be arranged so that it will not drape over the counter top or table top where
it can be pulled on by children or tripped over.
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Important safety information
This machine is equipped with safety features. Nevertheless, read and follow the safety instructions
carefully and only use the machine as described in these instructions, to avoid accidental injury or
damage due to improper use of the machine. Keep this safety booklet for future reference.
Warning
General
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Check if the voltage indicated on the machine corresponds to the local mains voltage before you
connect the appliance.
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Connect the machine to an earthed wall socket.
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Do not let the power cord hang over the edge of a table or worktop and do not let it touch hot
surfaces.
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To avoid the danger of electric shock, never immerse the machine, mains plug or power cord in
water or any other liquid.
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Do not pour liquids on the power cord connector.
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To avoid the danger of burns, keep body parts away from hot water jets produced by the machine.
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Do not touch hot surfaces. Use handles and knobs.
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Switch off the machine with the main switch located on the back (if present) and remove the mains
plug from the wall socket:
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if a malfunction occurs.
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if you are not going to use the appliance for a long time.
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before you clean the machine.
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Pull at the plug, not at the power cord.
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Do not touch the mains plug with wet hands.
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Do not use the machine if the mains plug, the power cord or the machine itself is damaged
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Do not make any modifications to the machine or its power cord.
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Only have repairs carried out by a service center authorized by Philips to avoid ahazard
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The machine should not be used by children.
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This machine is not intended for use by persons (including children) with reduced physical, sensory
or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the machine by a person responsible for their safety.
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Cleaning and user maintenance shall not be made by children.
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Keep the machine and its cord out of the reach of children.
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Children should be supervised to ensure that they do not play with the machine.
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Never insert fingers or other objects into the coffee grinder.
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Be carefull when you dispense hot water. Dispensing may be preceded by small jets of hot water.
Wait until the end of the dispensing cycle before you remove the hot water dispensing spout.
Caution
General
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This machine is intended for normal household use only. It is not intended for use in environments
such as staff kitchens of shops, offices, farms or other work environments.
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Always put the machine on a flat and stable surface. Keep it in upright position, also during
transport
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Do not place the machine on a hotplate or directly next to a hot oven, heater or similar source of
heat.
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Only put roasted coffee beans in the bean hopper. Putting ground coffee, instant coffee, raw
coffee beans or any other substance in the coffee bean hopper may cause damage to the
machine.
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Let the machine cool down before you insert or remove any parts. The heating surfaces may retain
residual heat after use.
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Never fill the water tank with warm, hot or sparkling water, as this may cause damage to the water
tank and the machine.
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Never use scouring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone
to clean the machine. Simply use a soft cloth dampened with water.
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Descale your machine regularly. The machine indicates when descaling is needed. Not doing this
will make your machine stop working properly. In this case, repair is not covered by your warranty.
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Do not keep the machine at temperatures below 0°C/32°F. Water left in the heating system may
freeze and cause damage.
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Do not leave water in the water tank when you are not going to use the machine for a long period
of time. The water can become contaminated. Use fresh water every time you use the machine.
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Never use any accessories or parts from other manufacturers or that Philips does not specifically
recommend. If you use such accessories or parts, your guarantee becomes invalid.
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Regular cleaning and maintenance prolongs the lifetime of your machine and ensures optimum
quality and taste of your coffee.
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The machine is exposed continuously to moisture, coffee and scale. Therefore it is very important
to regularly clean and maintain the machine as described in the user manual and shown on the
website. If you do not perform these cleaning and maintenance procedures, your machine
eventually may stop working. In this case repair is not covered by warranty.
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Do not clean the brew group in the dishwasher and do not use washing-up liquid or a cleaning
agent to clean it. This may cause the brew group to malfunction and may have a negative effect on
the coffee taste.
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Do not dry the brew group with a cloth to prevent fibers from collecting inside the brew group.
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Never drink the solution dispensed during the descaling process.
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Only put preground coffee into the preground coffee compartment. Other substances and objects
may cause severe damage to the machine. In this case, repair is not covered by your warranty.
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The machine shall not be placed in a cabinet when in use.
Machines with classic milk frother
Warning
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To avoid the danger of burns, be aware that dispensing may be preceded by small jets of hot
water.
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Never touch the classic milk frother with bare hands, as it may become very hot. Use the
appropriate protective handle only.
Caution
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After frothing milk, quickly clean the classic milk frother by dispensing a small quantity of hot water
into a container. Then remove the external part of the classic milk frother and wash it with
lukewarm water.
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Electromagnetic fields (EMF)
This machine complies with all applicable standards and regulations regarding exposure to
electromagnetic fields.
Machine overview (Fig. 1)
1
Control panel16Brew group
2Adjustable coffee dispensing spout17Inside of service door with contact information
3Lid of water tank18Coffee exit duct
4Lid of bean hopper19Coffee residues drawer
5Lid of pre-ground coffee compartment20 Coffee grounds container
6Main switch21Drip tray cover
7Socket for cord22Espresso stand tray
8Service door23Espresso stand cover
9'Drip tray full' indicator24Classic milk frother
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10Drip tray25Water tank
11Drip tray release button26 AquaClean filter
12Cord27Grease tube
13Grind setting knob28 Measuring scoop
14Cover of bean hopper29 Cleaning brush
15Bean hopper30 Water hardness test strip
Introduction
Congratulations on your purchase of a Philips full-automatic coffee machine! To fully benefit from the
support that Philips offers, please register your product at www.philips.com/coffee-care.
Read the instruction carefully before you use the machine for the first time and save it for future
reference.
To help you get the best out of your coffee machine, Philips offers full support in 3 different ways:
1 The separate quick start guide for first installation and first use.
2 This user manual for more detailed information.
3 Online support and movies: scan the QR code on the front page or visit www.philips.com/coffee-
care
Note: This machine has been tested with coffee. Although it has been carefully cleaned, there may be
some coffee residues left. We guarantee, however, that the machine is absolutely new.
First installation
To prepare your coffee machine for use, you need to perform a few simple steps such as filling the
water circuit and activating the AquaClean filter. These steps are shown in the separate quick start
guide.
For the best-tasting coffee, you need to brew 5 coffees initially to allow the machine to complete its
self-adjustment.
The machine has been set up to get the best taste out of your coffee beans. Therefore we advise you
not to adjust the grinder settings until you have brewed 100-150 cups (approx. 1 month of usage).
Thoroughly clean LatteGo before first use.
The machine is provided with the espresso stand, with the double function of cup support and extra
drip tray to collect rinsing water.
AquaClean filter
The AquaClean filter is designed to reduce limescale deposits in your coffee machine and provide
filtered water to preserve the aroma and flavor of each cup of coffee. If you use a series of 8
AquaClean filters as indicated by the machine and in this user manual, you don't have to descale your
machine for up to 5000 cups. With each filter you can enjoy up to 625 cups, depending on the
selected coffee varieties and the rinsing and cleaning frequencies.
English
Preparing the AquaClean filter for activation
Before you place the AquaClean filter in the water tank, you need to prepare it for use:
1 Shake the filter for about 5 seconds (Fig. 2).
2 Immerse the filter upside down in a jug with cold water for at least 30 seconds and wait until no
more air bubbles come out (Fig. 3).
3 Push the filter onto the filter connection to the lowest possible point (Fig. 4).
Activating the AquaClean filter
You need to activate every new AquaClean filter that you use. By activating the AquaClean filter, the
machine monitors the capacity of the AquaClean filter and the number of filters used. There are 3
ways to activate the AquaClean filter.
1. Activating the AquaClean filter during first installation
After switching on for the first time, the machine guides you through the first installation steps such as
filling the water tank, filling the water circuit and activating the AquaClean filter. Simply follow the
instructions on the screen.
2. Activating the AquaClean filter when prompted
Note: Replace the AquaClean filter as soon as the capacity has dropped to 0% and the filter icon
flashes quickly. Replace the AquaClean filter at least every 3 months, even if the machine has not yet
indicated that replacement is required.
Tip: We advise you to buy a new filter when the capacity has dropped to 10% and the filter icon starts
flashing slowly. This ensures that you can replace the filter when the capacity has dropped to 0%.
1 Press the MENU button, scroll to AQUACLEAN FILTER and press the OK button to confirm.
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The display asks if you want to activate a new filter (Fig. 5).
2 Press the OK button to confirm.
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The display automatically updates the number of filters used (Fig. 6).
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Note: If you want to replace the AquaClean filter after 8 filters have been used, you first need to
descale the machine. Follow the instructions on the display.
3. Activating the AquaClean filter at any other time
You can start using the AquaClean filter at any time by following the instructions below.
1 Press the MENU button, select MENU and press the OK button to confirm. Scroll to AQUACLEAN
FILTER. Press the OK button ( ) to confirm.
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The display shows the numbers of AquaClean filters that have been installed previously from 0
to 8 filters (Fig. 6).
2 Select ON on the display and press the OK button (
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The display automatically updates the number of filters used (Fig. 8).
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Then the 'machine ready' screen appears with the AquaClean 100% icon to indicate that the
filter has been installed (Fig. 9).
3 Dispense 2 cups of hot water (0.5 l) to complete the activation. Discard this water.
Note: In some situations the machine will tell you that you need to descale the machine before you
can install and activate a new AquaClean filter. This is because your machine has to be completely
limescale-free before you start to use the AquaClean filter. Follow the instructions on the screen.
) to confirm (Fig. 7).
Espresso
Aroma strength
Coee
Menu
Steam
Hot water
2
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Measuring water hardness
Use the water hardness test strip supplied to set the water hardness. Press the MENU button, select
MENU and scroll to select WATER HARDNESS.
1 Immerse the water hardness test strip in tap water for 1 second. Then wait for 1 minute.
2 Check how many squares have turned red.
3 Select the appropriate water hardness setting and press the OK button to confirm.
Number of red squares:
Value to be set1234
Using the control panel
Below you find an overview and description of the control panel of the machine. Some of the buttons
have a double function; if applicable the navigation icons appear on the display. Use the buttons next
to this icon to select or confirm your choices.
Use the MENU button to select other drinks and to change settings such as the water hardness and
coffee temperature.
You can select a drink by pressing one of the one-touch drink buttons or by selecting another drink in
the menu.
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If you want to brew two cups, press the one-touch drink button of the selected drink twice (Fig. 10)
or select a coffee drink via the MENU and press it twice. The machine automatically carries out two
grinding cycles in sequence for the selected drink. You can only brew two coffee drinks at the same
time.
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Slide the dispensing spout up or down to adjust its height to the size of the cup or glass you are
using.
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When you select AMERICANO, the machine first dispenses coffee and then water.
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Brewing coffee drinks
Brewing coffee with beans
1 Fill the water tank with tap water and fill the bean hopper with beans.
2 To brew a coffee, press one of the one-touch drink buttons. To select another type of coffee, press
the MENU button, select DRINKS, scroll down to the desired drink and press the OK button.
3 To stop dispensing coffee, press the OK button.
Frothing milk (heading only)
Aways use milk coming directly from the fridge for optimal results
Note: We advise you to rinse the water circuit before use. Press the STEAM button to dispense steam
for a few seconds.
1 Fill 1/3 of a jug with cold milk.
2 Insert the classic milk frother into the milk. Press the STEAM button (Fig. 13).
3 Froth the milk by gently swirling the jug and moving it up and down (Fig. 14).
4 Press the OK button to stop frothing.
Brewing coffee with pre-ground coffee
1 Open the lid and pour one measuring scoop of pre-ground coffee into the pre-ground coffee
compartment. Then close the lid (Fig. 12).
2 Place a cup under the coffee dispensing spout. For smaller cups you can use the espresso stand.
3 Press the AROMA STRENGTH button and select the pre-ground coffee brewing function. Press the
ESPRESSO button.
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Note: With pre-ground coffee you can only brew one coffee at a time.
Dispensing hot water
Hot water
1 Place a jug under the classic milk frother.
2 Press the HOT WATER button. The machine starts dispensing hot water.
3 To stop dispensing hot water, press the OK button.
Personalizing drinks
Adjusting coffee volume
You can adjust the volume of the coffee brewed according to your taste and to the size of the cups.
We advise you to use glass cups or cups with a ceramic-coated rim.
1 To adjust the espresso volume, press and hold the ESPRESSO button until the display shows the
MEMO icon (Fig. 15).
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The machine enters the programming phase and starts to brew the selected drink.
2 Press the OK button when the cup contains the desired amount of espresso.
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The tick on the display shows that the button is programmed: every time it is pressed, the
machine brews the set espresso volume.
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