Philips EJ3.0ULA Service Manual

Color Television Chassis

EJ3.0U

G_16480_000.eps

060207

Contents Page Contents Page

1. Technical Specifications, Connections, and Chassis Overview 2

2. Safety Instructions, Warnings, and Notes 6

3. Directions for Use 8

4. Mechanical Instructions 9

5. Service Modes, Error Codes, and Fault Finding 17

6. Block Diagrams, Test Point Overviews, and

Waveforms

Wiring Diagram 32” 37 Wiring Diagram 32” AL 38 Wiring Diagram 37”-42” 39 Block Diagram Video 40 Block Diagram Audio 41 Block Diagram Control & Clock Signals 42 Test Point Overview SSB 43-48 Test Point Overview AL Inter Conn. Panel 49 I2C IC’s Overview 50 Supply Lines Overview 51

7. Circuit Diagrams and PWB Layouts Diagram PWB SSB: DC/DC (B01A) 52 84-89 SSB: Supply & RS232 (B01B) 53 84-89 SSB: Channel Decoder (B02A) 54 84-89 SSB: Main Tuner (B02B) 55 84-89 SSB: MPIF Main: Video Source Selection(B03A)56 84-89 SSB: MPIF Main: Supply (B03B) 57 84-89 SSB: MPIF Main: IF & SAW Filter (B03C) 58 84-89 SSB: MPIF Main: Audio Source Selection(B03D)59 84-89 SSB: MPIF Main: Audio Amplifier (B03E) 60 84-89 SSB: PNX2015: Audio / Video (B04A) 61 84-89 SSB: PNX2015: DV I/O Interface (B04B) 62 84-89 SSB: PNX2015: Tunnelbus (B04C) 63 84-89 SSB: PNX2015: DDR Interface (B04D) 64 84-89 SSB: PNX2015: Standby & Control (B04E) 65 84-89 SSB: PNX2015: Supply (B04F) 66 84-89

Copyright 2007 Philips Consumer Electronics B.V. Eindhoven, The Netherlands. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise without the prior permission of Philips.

SSB: VIPER/PNX2015: Display Interface(B04G)67 84-89 SSB: VIPER: Control (B05A) 68 84-89 SSB: VIPER: Main Memory (B05B) 69 84-89 SSB: VIPER: A/V & Tunnelbus (B05C) 70 84-89 SSB: VIPER: Supply (B05D) 71 84-89 SSB: VIPER: EEPROM (B05E) 72 84-89 SSB: VIPER: Miscellaneous (B05F) 73 84-89 SSB: Display Interface: MOP (B06) 74 84-89 SSB: HDMI & Supply (B07A) 75 84-89 SSB: HDMI I/O & Control (B07B) 76 84-89 SSB: Analog I/O (B07C) 77 84-89 SSB: Uart (B07D) 78 84-89 SSB: HDMI (B07E) 79 84-89 SSB: Audio: Amplifier (B08A) 80 84-89 SSB: Audio: Connectors (B08B) 81 84-89 SSB: SRP List 81-83 Side A/V Panel (D) 90 91 Keyboard Control Panel (E) 92 93 Front IR / LED Panel (J) 94 AL Inter Connect Panel: DC/DC Converter (M1) 96 101-102 AL Inter Connect Panel: Pacific 3 (M2) 97 101-102 AL Inter Connect Panel: Display Interface (M3) 98 101-102 AL Inter Connect Panel: Inter Connection (M4) 99 101-102 AL Inter Connect Panel: DC/DC Ambi (M5) 100 101-102

8. Alignments 103

9. Circuit Descriptions, Abbreviation List, and IC Data Sheets 109 Abbreviation List 112 IC Data Sheets 114

10. Spare Parts List 125

11. Revision List 133

Published by WS 0762 BG CD Customer Service Printed in the Netherlands Subject to modification EN 3122 785 16840

EN 2 EJ3.0U LA1.

Technical Specifications, Connections, and Chassis Overview

1. Technical Specifications, Connections, and Chassis Overview

Index of this chapter:

1.1 Technical Specifications

1.2 Connection Overview

1.3 Chassis Overview

Notes:

• Some models in this chassis range have a different mechanical construction. The information given here is therefore model specific.

• Figures below can deviate slightly from the actual situation, due to the different set executions.

• Specifications are indicative (subject to change).

1.1 Technical Specifications

1.1.1 Vision

Display type : LCD Aspect ratio : 16: 9 Screen size(s) : 26” (67 cm)

: 32” (82 cm) : 37” (94 cm) : 42” (107 cm) : 47” (119 cm)

Resolution :

- for 42 and 47PFL5422D/37 : 1920(*3) x 1080p

- for all other models : 1366(*3) x 768p

Typical contrast ratio : 700: 1 (26”)

Minimum light output (cd/m Maximum response time (ms) : 15 (26”)

Viewing angle (HxV degrees) : 178 x 178 Tuning system : PLL TV Color systems : ATSC, NTSC Video playback : NTSC Cable : Unscrambled digital

Tuner bands : VHF, UHF, S-

Supported video formats : 480i @ 60Hz

) : 500

: 800: 1 (32”) : 1,000: 1 (37”) : 1,000: 1 (42”) : 800: 1 (47”)

: 9 (32”) : 6 (37”) : 5 (42”) : 8 (47”)

cable - QAM

channel, Hyperband

: 480p @ 60Hz : 720p @ 60Hz : 1080i @ 60Hz

1.1.4 Miscellaneous

Power supply:

- Mains voltage (V

Ambient conditions:

- Temperature range (°C) : +5 to +35

- Maximum humidity : 90% R.H.

Power consumption:

- Normal operation (W) : 125 (26”)

- Stand-by (W) : < 1

Dimensions (W x H x D in inches) : TBF (26”)

Weight, stand included (kg/lbs) : TBF (26”)

) : 110 - 240

: 155 (32”) : 210 (37”) : 275 (42”) :TBF (47”)

: 31.7 x 24.0 x 8.3 (32”) : 36.7 x 24.6 x 4.7 (37”) : 41.1 x 27.0 x 4.5 (42”) :TBF (47”)

: 18 / 39.8 (32”) : 26 / 57 (37”) : 32 / 70.4 (42”) :TBF (47”)

1.1.2 Sound

Sound systems : AV Stereo

Maximum power (W

1.1.3 Multimedia

Supported file formats : JPEG

USB input : USB1.1

) : 2 x 10 (26 and 32”)

RMS

:BTSC : Dolby Digital (AC3)

: 2 x 15 (37, 42, 47 and

50”)

:MP3 : Slideshow (.alb)

Technical Specifications, Connections, and Chassis Overview

1.2 Connection Overview

Note: The following connector color abbreviations are used

(acc. to DIN/IEC 757): Bk= Black, Bu= Blue, Gn= Green, Gy= Grey, Rd= Red, Wh= White, and Ye= Yellow.

REAR CONNECTIONS

EN 3EJ3.0U LA 1.

SIDE A/V

Figure 1-1 Rear and side A/V connections

1.2.1 Side Connections

USB1.1

1234

E_06532_022.eps

300904

Figure 1-2 USB (type A)

1-+5V k 2 -Data (-) jk 3 -Data (+) jk 4 -Ground Gnd H

Mini Jack: Audio Headphone - Out

Bk - Headphone 32 - 600 ohm / 10 mW ot

Cinch: Video CVBS - In, Audio - In

Ye - Video CVBS 1 V Wh - Audio L 0.5 V Rd - Audio R 0.5 V

/ 75 ohm jq

/ 10 kohm jq

RMS

/ 10 kohm jq

RMS

S-Video (Hosiden): Video Y/C - In

1 -Ground Y Gnd H 2 -Ground C Gnd H 3 - Video Y 1 V 4 - Video C 0.3 V

/ 75 ohm j

P / 75 ohm j

1.2.2 Rear Connections

AV2 Cinch: Video YPbPr - In

Gn - Video Y 1 V Bu - Video Pb 0.7 V Rd - Video Pr 0.7 V

/ 75 ohm jq

AV2 Cinch: Audio - In

Wh - Audio L 0.5 V Rd - Audio R 0.5 V

/ 10 kohm jq

RMS

/ 10 kohm jq

RMS

Cinch: S/PDIF - Out

Bk - Coaxial 0.4 - 0.6V

/ 75 ohm kq

G_16840_093.eps

060207

AV1 Cinch: Video YPbPr - In

Gn - Video Y 1 V Bu - Video Pb 0.7 V Rd - Video Pr 0.7 V

/ 75 ohm jq

AV1 Cinch: Video CVBS - In

Ye - Video CVBS 1 V

/ 75 ohm jq

AV1 Cinch: Audio - In

Wh - Audio L 0.5 V Rd - Audio R 0.5 V

/ 10 kohm jq

RMS

/ 10 kohm jq

RMS

HDMI 1 & HDMI 2: Digital Video, Digital Audio - In

18 2

E_06532_017.eps

250505

Figure 1-3 HDMI (type A) connector

1 - D2+ Data channel j 2 - Shield Gnd H 3 - D2- Data channel j 4 - D1+ Data channel j 5 - Shield Gnd H 6 - D1- Data channel j 7 - D0+ Data channel j 8 - Shield Gnd H 9 - D0- Data channel j 10 - CLK+ Data channel j 11 - Shield Gnd H 12 - CLK- Data channel j 13 - n.c. 14 - n.c. 15 - DDC_SCL DDC clock j 16 - DDC_SDA DDC data jk 17 - Ground Gnd H 18 - +5V j 19 - HPD Hot Plug Detect j 20 - Ground Gnd H

Aerial - In

- - F-type (US) Coax, 75 ohm D

EN 4 EJ3.0U LA1.

1.3 Chassis Overview

POWER SUPPLY

Technical Specifications, Connections, and Chassis Overview

AMBILIGHT INTER-

CONNECTION

BOARD

SIDE I/O

BOARD

SMALL SIGNAL

BOARD

Figure 1-4 PWB/CBA locations (26-inch model)

G_16840_094.eps

070207

CONTROL

BOARD

IR / LED

BOARD

AMBILIGHT INTER-

CONNECTION

BOARD

POWER SUPPLY

SMALL SIGNAL

BOARD

Figure 1-5 PWB/CBA locations (32-inch model)

G_16840_013.eps

060207

SIDE I/O

BOARD

CONTROL

BOARD

IR / LED

BOARD

Technical Specifications, Connections, and Chassis Overview

EN 5EJ3.0U LA 1.

AMBILIGHT INTER-

CONNECTION

BOARD

POWER SUPPLY

SMALL SIGNAL

BOARD

Figure 1-6 PWB/CBA locations (37-inch model)

G_16840_095.eps

080207

SIDE I/O

BOARD

CONTROL

BOARD

IR / LED

BOARD

POWER SUPPLY

SMALL SIGNAL

BOARD

Figure 1-7 PWB/CBA locations (42-inch model)

G_16840_096.eps

070207

AMBILIGHT INTER-

CONNECTION

BOARD

SIDE I/O

BOARD

CONTROL

BOARD

IR / LED

BOARD

EN 6 EJ3.0U LA2.

Safety Instructions, Warnings, and Notes

2. Safety Instructions, Warnings, and Notes

Index of this chapter:

2.1 Safety Instructions

2.2 Warnings

2.3 Notes

2.1 Safety Instructions

Safety regulations require the following during a repair:

• Connect the set to the Mains/AC Power via an isolation transformer (> 800 VA).

• Replace safety components, indicated by the symbol h, only by components identical to the original ones. Any other component substitution (other than original type) may increase risk of fire or electrical shock hazard.

Safety regulations require that after a repair, the set must be returned in its original condition. Pay in particular attention to the following points:

• Route the wire trees correctly and fix them with the mounted cable clamps.

• Check the insulation of the Mains/AC Power lead for external damage.

• Check the strain relief of the Mains/AC Power cord for proper function.

• Check the electrical DC resistance between the Mains/AC Power plug and the secondary side (only for sets that have a Mains/AC Power isolated power supply):

1. Unplug the Mains/AC Power cord and connect a wire

between the two pins of the Mains/AC Power plug.

2. Set the Mains/AC Power switch to the "on" position

(keep the Mains/AC Power cord unplugged!).

3. Measure the resistance value between the pins of the

Mains/AC Power plug and the metal shielding of the tuner or the aerial connection on the set. The reading should be between 4.5 Mohm and 12 Mohm.

4. Switch "off" the set, and remove the wire between the

two pins of the Mains/AC Power plug.

• Check the cabinet for defects, to prevent touching of any inner parts by the customer.

2.2 Warnings

• All ICs and many other semiconductors are susceptible to electrostatic discharges (ESD w). Careless handling during repair can reduce life drastically. Make sure that, during repair, you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential. Available ESD protection equipment: – Complete kit ESD3 (small tablemat, wristband,

connection box, extension cable and earth cable) 4822 310 10671.

– Wristband tester 4822 344 13999.

• Be careful during measurements in the high voltage section.

• Never replace modules or other components while the unit is switched "on".

• When you align the set, use plastic rather than metal tools. This will prevent any short circuits and the danger of a circuit becoming unstable.

2.3 Notes

2.3.1 General

• Measure the voltages and waveforms with regard to the chassis (= tuner) ground (H), or hot ground (I), depending on the tested area of circuitry. The voltages and waveforms shown in the diagrams are indicative. Measure them in the

Service Default Mode (see chapter 5) with a color bar signal and stereo sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and picture carrier at 475.25 MHz for PAL, or

61.25 MHz for NTSC (channel 3).

• Where necessary, measure the waveforms and voltages

with (D) and without (E) aerial signal. Measure the voltages in the power supply section both in normal operation (G) and in stand-by (F). These values are indicated by means of the appropriate symbols.

2.3.2 Schematic Notes

• All resistor values are in ohms, and the value multiplier is often used to indicate the decimal point location (e.g. 2K2 indicates 2.2 kohm).

• Resistor values with no multiplier may be indicated with either an "E" or an "R" (e.g. 220E or 220R indicates 220 ohm).

• All capacitor values are given in micro-farads (μ= x10 nano-farads (n= x10

• Capacitor values may also use the value multiplier as the decimal point indication (e.g. 2p2 indicates 2.2 pF).

• An "asterisk" (*) indicates component usage varies. Refer to the diversity tables for the correct values.

• The correct component values are listed in the Spare Parts List. Therefore, always check this list when there is any doubt.

2.3.3 BGA (Ball Grid Array) ICs

Introduction

For more information on how to handle BGA devices, visit this URL: www.atyourservice.ce.philips.com (needs subscription, not available for all regions). After login, select “Magazine”, then go to “Repair downloads”. Here you will find Information on how to deal with BGA-ICs.

BGA Temperature Profiles

For BGA-ICs, you must use the correct temperature-profile, which is coupled to the 12NC. For an overview of these profiles, visit the website www.atyourservice.ce.philips.com (needs subscription, but is not available for all regions) You will find this and more technical information within the "Magazine", chapter "Repair downloads". For additional questions please contact your local repair help desk.

2.3.4 Lead-free Soldering

Due to lead-free technology some rules have to be respected by the workshop during a repair:

• Use only lead-free soldering tin Philips SAC305 with order code 0622 149 00106. If lead-free solder paste is required, please contact the manufacturer of your soldering equipment. In general, use of solder paste within workshops should be avoided because paste is not easy to store and to handle.

• Use only adequate solder tools applicable for lead-free soldering tin. The solder tool must be able: – To reach a solder-tip temperature of at least 400°C. – To stabilize the adjusted temperature at the solder-tip. – To exchange solder-tips for different applications.

• Adjust your solder tool so that a temperature of around 360°C - 380°C is reached and stabilized at the solder joint. Heating time of the solder-joint should not exceed ~ 4 sec. Avoid temperatures above 400°C, otherwise wear-out of tips will increase drastically and flux-fluid will be destroyed. To avoid wear-out of tips, switch “off” unused equipment or reduce heat.

-9

), or pico-farads (p= x10

-12

-6

Safety Instructions, Warnings, and Notes

• Mix of lead-free soldering tin/parts with leaded soldering tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully clear the solder-joint from old tin and re-solder with new tin.

2.3.5 Alternative BOM identification

The third digit in the serial number (example: AG2B0335000001) indicates the number of the alternative B.O.M. (Bill Of Materials) that has been used for producing the specific TV set. In general, it is possible that the same TV model on the market is produced with e.g. two different types of displays, coming from two different suppliers. This will then result in sets which have the same CTN (Commercial Type Number; e.g. 28PW9515/12) but which have a different B.O.M. number. By looking at the third digit of the serial number, one can identify which B.O.M. is used for the TV set he is working with. If the third digit of the serial number contains the number “1” (example: AG1B033500001), then the TV set has been manufactured according to B.O.M. number 1. If the third digit is a “2” (example: AG2B0335000001), then the set has been produced according to B.O.M. no. 2. This is important for

ordering the correct spare parts!

For the third digit, the numbers 1...9 and the characters A...Z can be used, so in total: 9 plus 26= 35 different B.O.M.s can be indicated by the third digit of the serial number.

EN 7EJ3.0U LA 2.

Identification: The bottom line of a type plate gives a 14-digit

serial number. Digits 1 and 2 refer to the production center (e.g. AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers to the Service version change code, digits 5 and 6 refer to the production year, and digits 7 and 8 refer to production week (in example below it is 2006 week 17). The 6 last digits contain the serial number.

MODEL :

PROD.NO:

32PF9968/10

AG 1A0617 000001

MADE IN BELGIUM

220-240V 50/60Hz

VHF+S+H+UHF

BJ3.0E LA

E_06532_024.eps

Figure 2-1 Serial number (example)

2.3.6 Board Level Repair (BLR) or Component Level Repair (CLR)

If a board is defective, consult your repair procedure to decide if the board has to be exchanged or if it should be repaired on component level. If your repair procedure says the board should be exchanged completely, do not solder on the defective board. Otherwise, it cannot be returned to the O.E.M. supplier for back charging!

128W

130606

2.3.7 Practical Service Precautions

• It makes sense to avoid exposure to electrical shock.

While some sources are expected to have a possible dangerous impact, others of quite high potential are of limited current and are sometimes held in less regard.

• Always respect voltages. While some may not be

dangerous in themselves, they can cause unexpected reactions that are best avoided. Before reaching into a powered TV set, it is best to test the high voltage insulation. It is easy to do, and is a good service precaution.

EN 8 EJ3.0U LA3.

3. Directions for Use

You can download this information from the following websites:

http://www.philips.com/support http://www.p4c.philips.com

Directions for Use

4. Mechanical Instructions

Mechanical Instructions

EN 9EJ3.0U LA 4.

Index of this chapter:

4.1 Cable Dressing

4.2 Service Positions

4.3 Assy/Panel Removal

4.4 Set Re-assembly

Notes:

• Several models in this chassis range have a different

mechanical construction, the instructions given in this chapter are therefore very model specific.

4.1 Cable Dressing

• Figures below are taken from the 32PFL7332D/37 model, and can deviate from the actual situation, due to the different set executions.

• The EJ3.0U LA chassis is based on the EL1.1U chassis. If the situation at hand differs too much from the description below, please refer to the manual of that chassis (12NC:

312278516290).

• Follow the disassembly instructions in described order.

Figure 4-1 Cable dressing (26-inch model)

G_16840_090.eps

070207

EN 10 EJ3.0U LA4.

Mechanical Instructions

Figure 4-2 Cable dressing (32-inch model)

G_16840_080.eps

010207

Figure 4-3 Cable dressing (37-inch model)

G_16840_091.eps

060207

Mechanical Instructions

EN 11EJ3.0U LA 4.

Figure 4-4 Cable dressing (42-inch model)

G_16840_092.eps

060207

Figure 4-5 Cable dressing rear cover for models with AmbiLight (32-inch model)

G_16840_081.eps

010207

EN 12 EJ3.0U LA4.

Mechanical Instructions

4.2 Service Positions

For easy servicing of this set, there are a few possibilities created:

• The buffers from the packaging.

• Foam bars (created for Service).

• Aluminium service stands (created for Service).

4.2.1 Foam Bars

Required for sets

42”

4.3 Assy/Panel Removal

4.3.1 Rear Cover

Warning: Disconnect the mains power cord before you remove

the rear cover.

1. Place the TV set upside down on a table top, using the foam bars (see part "Service Position").

2. Remove screws [1] and the stand.

3. Remove screws [2] and the small “Service door”.

4. Unplug connectors [3]. See figure “Rear cover removal 2”

5. Remove screws [4] and the rear cover.

Open this Door to Disconnect connector

SERVICE WARNING!

before removing back-cover

G_16840_089.eps

060207

E_06532_018.eps

171106

Figure 4-6 Foam bars

The foam bars (order code 3122 785 90580 for two pieces) can be used for all types and sizes of Flat TVs. See figure “Foam bars” for details. Sets with a display of 42” and larger, require four foam bars [1]. Ensure that the foam bars are always supporting the cabinet and never only the display. Caution: Failure to follow these guidelines can seriously damage the display! By laying the TV face down on the (ESD protective) foam bars, a stable situation is created to perform measurements and alignments. By placing a mirror under the TV, you can monitor the screen.

4.2.2 Aluminium Stands

Figure 4-8 Service door (example)

1 1

Figure 4-9 Rear cover removal [1/2]

G_16850_005.eps

110107

E_06532_019.eps

170504

Figure 4-7 Aluminium stands (drawing of MkI)

The new MkII aluminium stands (not on drawing) with order code 3122 785 90690, can also be used to do measurements, alignments, and duration tests. The stands can be (dis)mounted quick and easy by means of sliding them in/out the "mushrooms" (not valid for all models!). The new stands are backwards compatible with the earlier models. Important: For (older) FTV sets without these "mushrooms", it is obligatory to use the provided screws, otherwise it is possible to damage the monitor inside!

Figure 4-10 Rear cover removal [2/2]

G_16850_006.eps

110107

Mechanical Instructions

s 7

EN 13EJ3.0U LA 4.

4.3.2 AmbiLight Module

1. Remove the rear cover, as described earlier.

2. Unplug connectors [1].

3. Remove screws [2].

4. Slide the module to the left or the right, depending on the position of the module, and remove it from the rear cover.

4.3.4 Side I/O Panel

1. Remove the rear cover, as described earlier.

2. Unplug connector [a].

3. Remove screws [b] and remove the complete module. One of the screws is T10 tapping, the other one is T10 Parker. See fig. “Side I/O module”.

4. Remove T10 Parker screw [c]. See fig. “Side I/O panel 1”.

5. Push catch [d] (located at the underside of the bracket) and slide the unit to the right from its bracket [e]. See fig. “Side I/O panel 2”.

6. To remove the PWB from its bracket, you have to lift the catch [f] located on top of the headphone connector. At the same time, slide the PWB out of its bracket [g]. See fig. “Side I/O panel 3”.

When defective, replace the whole unit.

b (1x)

Figure 4-11 AmbiLight unit

4.3.3 Keyboard Control Panel

1. Remove the rear cover, as described earlier.

2. Refer to fig. “Keyboard control panel“ below.

3. Remove the T10 Parker screws [1].

4. Unplug connector [2].

5. Remove the unit.

6. Release clips [3] and remove the board. When defective, replace the whole unit.

G_16840_088.eps

050207

Figure 4-13 Side I/O module

G_16860_066.ep

G_16860_075.eps

010207

01020

Figure 4-12 Keyboard control panel

G_16850_007.eps

090207

Figure 4-14 Side I/O panel [1/3] top side

EN 14 EJ3.0U LA4.

Mechanical Instructions

4.3.6 Mid-range Speakers

1. Remove the rear cover, as described earlier.

2. Refer to fig. “Mid-range speakers“ below.

3. Unplug connectors [1].

4. Remove T10 Parker screws [2].

2 1 2

G_16850_010.eps

110107

G_16860_076.eps

010207

Figure 4-18 Mid-range speakers

Figure 4-15 Side I/O panel [2/3] bottom side

Figure 4-16 Side I/O panel [3/3]

4.3.5 IR/LED Panel

1. Remove the rear cover, as described earlier.

2. Refer to fig. “IR/LED panel“ below.

3. Unplug connector(s) [1].

4. Release clip [2] and remove the board. When defective, replace the whole unit.

G_16860_077.eps

010207

4.3.7 Tweeters

1. Remove the rear cover, as described earlier.

2. Refer to fig. “Tweeters” below.

3. Unplug connectors [1].

4. Remove T10 Parker screws [2].

2 1

Figure 4-19 Tweeters

4.3.8 Power Supply Board

1. Remove the rear cover, as described earlier.

2. Unplug connectors [1].

3. Remove the fixation screws [2].

4. Take the board out of its brackets (it hinges on the right side).

G_16850_011.eps

110107

Figure 4-17 IR/LED panel

G_16850_009.eps

110107

G_16840_082.eps

Figure 4-20 Power supply board

310107

4.3.9 Interconnection Board

1. Remove the rear cover, as described earlier.

2. Unplug connectors [1].

3. Carefully unplug the LVDS connectors [2]. Be careful as they are very fragile.

4. Remove the fixation screws [3].

Figure 4-21 Interconnection board

4.3.10 Small Signal Board (SSB)

Mechanical Instructions

G_16840_085.eps

010207

EN 15EJ3.0U LA 4.

1. Unplug connectors [1].

2. Carefully unplug the LVDS connector [2]. Be careful as it is very fragile.

1 1 2

3. Remove the fixation screws [3] from the connector plate.

4. Remove the fixation screws [4].

3 3 3 3

3 3

Figure 4-23 Small Signal Board 2/2

Figure 4-22 Small Signal Board 1/2

G_16840_084.eps

010207

G_16840_083.eps

310107

EN 16 EJ3.0U LA4.

Mechanical Instructions

4.3.11 LCD Panel

1. Remove the rear cover, as described earlier.

2. Refer to fig. “LCD panel“ below.

3. Unplug the connectors [1] from the power supply, the LED/ IR board, and the Side I/O board.

4. Unplug the outer connectors [2] from the mid-range loudspeakers.

5. Do NOT forget to unplug the LVDS connector [3] from the SSB. Important: Be careful, as this is a very fragile connector!

6. Remove fixation screws [4] and put the complete Side I/O unit on the central sub-frame [6].

7. Remove fixation screws [5] and lift the complete central sub-frame [6] (incl. the PSU, SSB, and Side I/O boards and wiring) from the set.

8. Lift the LCD panel [7] from the front cabinet.

G_16840_087.eps

Figure 4-24 LCD panel [1/2]

050207

4.4 Set Re-assembly

To re-assemble the whole set, execute all processes in reverse order.

Notes:

• While re-assembling, make sure that all cables are placed and connected in their original position. See figure "Cable dressing".

• Pay special attention not to damage the EMC foams. Ensure that EMC foams are mounted correctly (one is located above the LVDS connector on the display, between the LCD display and the metal sub-frame).

Figure 4-25 LCD panel [2/2]

G_16850_015.eps

110107

Service Modes, Error Codes, and Fault Finding

5. Service Modes, Error Codes, and Fault Finding

EN 17EJ3.0U LA 5.

Index of this chapter:

5.1 Test Points

5.2 Service Modes

5.3 Stepwise Start-up

5.4 Service Tools

5.5 Error Codes

5.6 The Blinking LED Procedure

5.7 Protections

5.8 Fault Finding and Repair Tips

5.9 Software Upgrading

5.1 Test Points

As most signals are digital, it will be almost impossible to measure waveforms with a standard oscilloscope. Therefore, waveforms are not given in this manual. Several key ICs are capable of generating test patterns, which can be controlled via ComPair. In this way it is possible to determine which part is defective.

Perform measurements under the following conditions:

• Service Default Mode.

• Video: Color bar signal.

• Audio: 3 kHz left, 1 kHz right.

5.2 Service Modes

Service Default Mode (SDM) and Service Alignment Mode (SAM) offer several features for the service technician, while the Customer Service Mode (CSM) is used for communication between a Customer Helpdesk and a customer.

There is also the option of using ComPair, a hardware interface between a computer (see requirements below) and the TV chassis. It offers the ability of structured troubleshooting, test pattern generation, error code reading, software version readout, and software upgrading.

Minimum requirements for ComPair: a Pentium processor, Windows 95/98, and a CD-ROM drive (see also paragraph “ComPair”).

Remark: as the Hotel Mode is a User Mode, rather than a Service Mode, we have put the description in Chapter 3, Directions for Use.

• Tuning frequency 61.25 MHz for NTSC: The TV shall tune to physical channel 3 only if channel 3 is an analog channel or if there is no channel 3 installed in the channel map. If there is a digital channel installed in channel 3, then the frequency to which the set will tune, would be as specified in the channel map and could be different from the one corresponding to the physical channel 3.

• All picture settings at 50% (brightness, color, contrast).

• All sound settings at 50%, except volume at 25%.

• All service-unfriendly modes (if present) are disabled, like: – (Sleep) timer. – Child/parental lock. – Picture mute (blue mute or black mute). – Automatic volume levelling (AVL). – Auto switch "OFF" (when no video signal was received

for 10 minutes). – Skip/blank of non-favorite pre-sets. – Smart modes. – Auto store of personal presets. – Auto user menu time-out.

How to Activate SDM

Use one of the following methods:

• Use the standard RC-transmitter and key in the code “062596”, directly followed by the “MENU” button. Note: It is possible that, together with the SDM, the main menu will appear. To switch it "OFF", push the “MENU” button again.

• Short for a moment the two solder pads [1] on the SSB, with the indication “SDM”. They are located on top of the SSB. Activation can be performed in all modes, except when the set has a problem with the Stand-by Processor. See figure “SDM and SPI service pads”.

SDMSPI

5.2.1 Service Default Mode (SDM)

Purpose

• To create a pre-defined setting, to get the same measurement results as given in this manual.

• To override SW protections (only applicable for protections detected by stand-by processor) and make the TV start up to the step just before protection (a sort of automatic stepwise start up). See paragraph “Stepwise Start Up”.

• To start the blinking LED procedure (not valid in protection mode).

Specifications

Table 5-1 SDM default settings

Region Freq. (MHz)

Europe, AP-PAL/Multi 475.25 PAL B/G

NAFTA, AP-NTSC, LATAM 61.25 (ch. 3) NTSC M

Default system

G_16840_014.eps

030107

Figure 5-1 SDM and SPI service pads

After activating this mode, “SDM” will appear in the upper right corner of the screen (if you have picture).

How to Navigate

When you press the “MENU” button on the RC transmitter, the set will toggle between the SDM and the normal user menu (with the SDM mode still active in the background).

How to Exit SDM

Use one of the following methods:

• Switch the set to STAND-BY via the RC transmitter.

• Via a standard customer RC transmitter: key in “00”sequence.

EN 18 EJ3.0U LA5.

Service Modes, Error Codes, and Fault Finding

5.2.2 Service Alignment Mode (SAM)

Purpose

• To perform (software) alignments.

• To change option settings.

• To easily identify the used software version.

• To view operation hours.

• To display (or clear) the error code buffer.

How to Activate SAM

Via a standard RC transmitter: key in the code “062596” directly followed by the “INFO” button. After activating SAM with this method a service warning will appear on the screen, you can continue by pressing the red button on the RC.

Contents of SAM:

• Hardware Info. – A. VIPER SW Version. Displays the software version

of the VIPER software (main software) (example: EJ30U_0.77.0.0 = AAAAB_X.Y.W.Z_NNNNN).

• AAAA= the chassis name.

• B= the region: A= AP, E= EU, L= Latam, U = US.

• X.Y.W.Z= the software version, where X is the main version number (different numbers are not compatible with one another) and Y is the sub version number (a higher number is always compatible with a lower number). The last two digits are used for development reasons only, so they will always be zero in official releases.

• NNNNN= last five digits of 12nc code of the software.

– B. SBY PROC Version. Displays the software version

of the stand-by processor.

– C. Production Code. Displays the production code of

the TV, this is the serial number as printed on the back of the TV set. Note that if an NVM is replaced or is initialized after corruption, this production code has to be re-written to NVM. ComPair will foresee in a possibility to do this.

• Operation Hours. Displays the accumulated total of operation hours (not the stand-by hours). Every time the TV is switched "ON/OFF", 0.5 hours is added to this number.

• Errors. (Followed by maximal 10 errors). The most recent error is displayed at the upper left (for an error explanation see paragraph “Error Codes”).

• Defective Module. Here the module that generates the error is displayed. If there are multiple errors in the buffer, which are not all generated by a single module, there is probably another defect. It will then display the message “UNKNOWN” here.

• Reset Error Buffer. When you press “cursor right” and then the “OK” button, the error buffer is reset.

• Alignments. This will activate the “ALIGNMENTS” submenu.

• Dealer Options. Extra features for the dealers.

• Options. Extra features for Service.

• Initialize NVM. When an NVM was corrupted (or replaced) in the former EMG based chassis, the microprocessor replaces the content with default data (to assure that the set can operate). However, all preferences and alignment values are gone now, and option numbers are not correct. Therefore, this was a very drastic way. In this chassis, the procedure is implemented in another way: The moment the processor recognizes a corrupted NVM, the “initialize NVM” line will be highlighted. Now, you can do two things (dependent of the service instructions at that moment): – Save the content of the NVM via ComPair for

development analysis, before initializing. This will give the Service department an extra possibility for diagnosis (e.g. when Development asks for this).

– Initialize the NVM (same as in the past, however now it

happens conscious).

Note: When you have a corrupted NVM, or you have replaced the NVM, there is a high possibility that you will not have picture any more because your display option is not correct. So, before you can initialize your NVM via the SAM, you need to have picture and therefore you need the correct display option. To adapt this option, you can use ComPair (the correct HEX values for the options can be found in the table below) or a method via a standard RC (described below).

Changing the display option via a standard RC: Key in the code “062598” directly followed by the “MENU” button and by “XXX” (where XXX is the 3 digit decimal display option code as mentioned in the first column of the next table). Make sure to key in all three digits, also the leading zero’s. If the above action is successful, the front LED will go out as an indication that the RC sequence was correct. After the display option is changed in the NVM, the TV will go to the Stand-by mode. If the NVM was corrupted or empty before this action, it will be initialized first (loaded with default values). This initializing can take up to 20 seconds.

Display Option

Code

39mm

040

PHILIPS

MODEL:

32PF9968/10

27mm

PROD.SERIAL NO:

AG 1A0620 000001

(CTN Sticker)

E_06532_038.eps

290107

Figure 5-2 Location of Display Option Code sticker

Service Modes, Error Codes, and Fault Finding

Display

HEX Display type Brand SIZE Full HDClear LCD Resolution

option

000 00 PDP SDI 42 768p 1024 001 01 PDP SDI 50 768p 1366 002 02 PDP FHP 42 1024i 1024 003 03 LCD LPL 30 768p 1280 LC300W01-A3P7 9322 198 00682 004 04 LCD LPL 37 768p 1366 LC370W 01-A6 9322 220 87682 005 05 LCD LPL 42 768p 1366 LC420W 02-A6 9322 226 39682 006 06 LCD Sharp 32 768p 1366 LQ315T3LZ13 (ASV1)

007 07 PDP SDI 42 480p 852 008 08 PDP FHP 37 1024i 1024 009 09 LCOS XION 720p 1280 n.a. n.a. 010 0A LCD AUO 30 768p 1280

011 0B LCD LPL 32 768p 1366 LC320W01-A6K1 9322 217 44682 012 0C LCD AUO 32 768p 1366 T315XW01V5 9322 231 69682 013 0D LCD Sharp 37 768p 1366 LQ370T3LZ21 (ASV2)

014 0E LCD LPL 42 X 1080p 1920 LC420WU1-SL01 9322 228 99682 015 0F PDP SDI 37 480p 852 016 10 PDP FHP 37 1080i 1024 017 11 PDP FHP 42 1080i 1024 018 12 PDP FHP 55 768p 1366 019 13 LCOS VENUS 720p 1280 n.a. n.a. 020 14 LCOS VENUS X 1080p 1920 n.a. n.a. 021 15 LCD LPL 26 768p 1366 LC260W X2-SL01 9322 221 01682 022 16 LCD LPL 32 SC BL 768p 1366 LC320WX2-SL01 023 17 PDP LGE 42 480p 852 024 18 PDP SDI 42 480p 852

025 19 PDP SDI 42 768p 1024

026 1A PDP FHP 42 1024i 1024 027 1B PDP SDI 50 768p 1366

028 1C LCD Sharp 37 X 1080p 1920 LQ370D3LZ13 (ASV2.2) 9322 228 48682 029 1D LCD AUO 32 768p 1366 T315XW01-V3 not used 030 1E LCD Sharp 37 X BDI 1080p 1920 LW 370D3LZ1x (ASV 3 first samples) not used 031 1F LCD Sharp 37 X BDI 1080p 1920 LK370D3LZ33 (ASV 3) 032 20 LCD LPL 20 768p 1366 LC200W X1-SL01 9322 222 90682 033 21 LCD QDI 23 768p 1366

034 22 ECO PTV 51 1080i 1366 ? 035 23 ECO PTV 55 1080i 1366 ? 036 24 ECO PTV 61 1080i 1366 ? 037 25 PDP FHP 42 1024I 1024 038 26 DLP 50 720p 1280 ? 039 27 DLP 60 720p 1280 ? 040 28 LCD Sharp 32 768p 1366 LK315T3LZ43 (ASV 2.3) 9322 235 32682 041 29 LCD LPL 42 SC BL 768p 1366 LC420WX2-SLA1 9322 240 80682 042 2A PDP SDI 63 768p 1366 043 2B LCD Sharp 37 BDI 768p 1366 LK370T3LZ63 (ASV 3) 044 2C LCD Sharp 37 768p 1366 LK370T3LZ53 (ASV 2.3) 045 2D LCD LPL 26 768p 1366 LC260WX2-SLB2 9322 234 13682 046 2E LCD LPL 32 768p 1366 LC320W01-SL06 9322 230 03682 047 2F LCD LPL 42 768p 1366 LC420W02-SLB1 9322 234 12682 048 30 LCD QDI 26 768p 1366 QD26HL02-REV01

049 31 LCD AUO 26 768p 1366 T260XW02V4 9322 231 90682 050 32 LCD AUO 32 768p 1366 T315XW01V9 9322 231 89682 051 33 LCD AUO 37 768p 1366 T370XW01V1 9322 233 78682 052 34 LCD AUO 32 768p 1366 T315XW02V5 not us ed 053 35 LCD LPL 37 768p 1366 LC370W X1-SL04 9322 233 19682 054 36 PDP LGE 42 768p 1024

055 37 LCD LPL 42 X 1080p 1920 056 38 LCD LPL 47 X 1080p 1920 057 39 LCD LPL 42 768p 1366 058 3A LCD LPL 42 X SC BL 1080p 1920 059 3B 060 3C LCD Sharp 37 X DFI 1080p 1920 061 3D LCD LPL 42 DFI 768p 1366 062 3E LCD LPL 32 DFI 768p 1366 063 3F LCD LPL 47 X DFI 1080p 1920

vertical

Resolution

horizontal

Type number 12 NC

S42AX-YD01(PP42AX-007A) 9322 225 38682 S50HW-XD03 9322 215 26682 FPF42C128128UC-52 (A1) 9322 212 78682

LQ315T3LZ23 (ASV2.2)(5Vtcon) LQ315T3LZ23 (ASV2.2)(12Vtcon)

S42SD-YD05 (V3) 9322 215 27682 FPF37C128128UB-72 9322 217 56682

T296XW01 T296XW01V2 T296XW01V3

LQ370T3LZ44 (ASV2.2)

S37SD-YD02 9322 217 39682 not used not used FPF42C128135UA-52 9322 235 43682 not used not used

not used not used S42SD-YD07(PP42SD-015A) (V4) S42SD-YD07(PP42SD-015B) (V4) S42SD-YD07(PP42SD-015F) (V4)

S42AX-YD01(PP42AX-007A) (V4) S42AX-YD01(PP42AX-008A) (V4) S42AX-YD01(PP42AX-008B) (V4) S42AX-YD02(PP42AX-009A) (W1) S42AX-YD02 (PS-425-PHN) (W1)

FPF42C128128UD-51 (A2) not used

S50HW-XD04(PP50HW-005A) (V4) S50HW-XD04(PP50HW-005B) (V4) S50HW-XD04(PP50HW-005E) (V4) S50HW-YD01(PP50HW -010A) (W1)

QD23HL02 REV01 QD23HL02 REV01(03)

FPF42C128135UA-52 (A3) 9322 235 43682

S63HW-XD05(1H341W) 9322 246 18682

QD26HL02-REV02

PDP42X3S000 PDP42X3V000 LC420WU2-SLA1 9322 246 84682 LC470WU1-SLC2 9322 248 50682 LC420WX3-SLA2 LC420WU5-SLA1

LK370D3LZXX FMB reserved WX5 SLB1 WCG

9322 209 35682 9322 226 58682 9322 226 16682

9322 206 49682 9322 219 45682 9322 213 33682

9322 241 46682

9322 226 37682 9322 226 96682 9322 233 81682

9322 225 38682 9322 226 95682 9322 233 80682 9322 240 08682 9322 242 85682

9322 226 54682 9322 226 97682 9322 233 79682 9322 240 25682

9322 242 22682

9322 223 91682 9322 232 69682

9322 247 94682 9322 235 83682

9322 227 29682 9322 235 05682

9322 245 29682 9322 246 93682

under development under development reserved under development

under development under development

E_06532_030a.eps

EN 19EJ3.0U LA 5.

080207

Figure 5-3 Display option code overview [1/2] (for all Philips FTV chassis)

EN 20 EJ3.0U LA5.

Display option

064 40 065 41 066 42 PDP SDI 63 x 1080p 1920 067 43 LCD AUO 26 768p 1366 068 44 LCD CMO 26 768p 1366 069 45 LCD CMO 32 768p 1366 070 46 LCD CPT 32 768p 1366 071 47 LCD LPL 37 768p 1366 072 48 LCD AUO 37 768p 1366 073 49 LCD LPL 42 768p 1366 074 4A LCD LPL 42 DFI 768p 1366 075 4B LCD Sharp 52 X DFI 1080p 1920 076 4C LCD AUO 42 768p 1366 077 4D LCD AUO 42 BDI 768p 1366 078 4E LCD AUO 42 X 1080P 1920 079 4F LCD CMO 42 BDI 768p 1366 080 50 LCD CMO 42 X 1080P 1920 081 51 LCD LPL 47 X 1080P 1920 082 52 LCD AUO 47 X 1080P 1920 083 53 PDP SDI 42 768p 1024 084 54 PDP LGE 42 768p 1024 085 55 PDP SDI 50 768p 1366 086 56 PDP LGE 50 768p 1366 087 57 LCD Sharp 37 X BDI 1080p 1920 088 58 LCD Sharp 37 BDI 768P 1366 089 59 LCD AUO 42 768p 1366 090 5A LCD AUO 26 768p 1366 091 5B LCD AUO 32 768P 1366 092 5C LCD LPL 42 768p 1366 LC420WX2-SLA1 9322 240 80682 093 5D LCD LPL 42 X 1080p 1920 094 5E PDP SDI 63 x 1080p 1920 095 5F LCD Sharp 37 X 1080p 1920 096 60 LCD LPL 42 X SC BL DFI 1080p 1920 097 61 LCD LPL 47 X SC BL 1080p 1920 098 62 LCD Sharp 52 X 1080p 1920 099 63 100 64 LCD 42 X 1080p 1920 101 65 102 66 LCD Sharp 32 DFI 768p 1366 103 67 LCD LPL 20 480p 640 104 68 LCD AUO 20 600p 800 105 69 LCD CMO 19 900p 1440 106 6A LCD AUO 23 768p 1366 107 6B LCD LPL 42 768P 1366

Service Modes, Error Codes, and Fault Finding

HEX Display type Brand SIZE Full HDClear LCD Resolution

vertical

Resolution

horizontal

Type number 12 NC

reserved

reserved S63HW-YD02 (W2) T260XW03V1 V260B1-L03 9322 249 37682 V315B1 L05 9322 248 65682 CLLAA320WB02P LC370WX1-SLB1 9322 246 96682 T370XW02V5 9322 249 77682 LC420WX3-SLA1 9322 246 97682 LC420WX4-SLA1 LK520D3LZ1X under development T420XW01V8 9322 249 10682 T420XW T420HW01 V0 V420B1 V420H1 LC470WU4-SLA2 T470HW01 V0 S42AX-YD04(PS-426-PH) 9322 246 76682 HD X4 S50HW-YD05(PS-506-PH) 9322 246 81682 HD X4 LK370D3LZ43 (ASV3.0) 9322 248 28682 (ASV2,3 VE1) T420XW01V5 T260XW03V1 T315XW02VD 9322 249 06682

LC420WU2-SLA1 9322 246 84682 S63HW-YD02 (W2) used with JIP panel LK370D3LZ23 9322 249 96682 TBD LC470WU6 - SLA1 under development LK520D3LZ1X

LK315T3LZ53 under developm ent LC201V02-SDB1 A201SN02 V5 TPM190A1-L02 9965 000 43654 T230XW01V3 LC420WX5-SLD1

under development

9322 245 31682

under development

reserved

under development

reserved

9322 242 65682

not in ECM2

9322 249 79682

9322 249 09682

E_06532_030b.eps

080207

Figure 5-4 Display option code overview [2/2] (for all Philips FTV chassis)

• Store. All options and alignments are stored when pressing “cursor right” and then the “OK” button

• SW Maintenance. – SW Events. Not useful for service purposes. In case of

specific software problems, the development department can ask for this info.

– HW Events. Not functional at the moment this manual

is released, description will be published in an update manual if the function becomes available.

• Upload to USB. Write the channel list and the settings to a USB device.

• Download from USB. Retrieve the channel list and the settings from a USB device.

How to Navigate

• In SAM, you can select the menu items with the “CURSOR UP/DOWN” key on the RC transmitter. The selected item will be highlighted. When not all menu items fit on the screen, move the “CURSOR UP/DOWN” key to display the next/previous menu items.

• With the “CURSOR LEFT/RIGHT” keys, it is possible to: – (De)activate the selected menu item. – (De)activate the selected submenu.

How to Exit SAM

Use one of the following methods:

• Press the “MENU” button on the RC transmitter.

• Switch the set to STAND-BY via the RC transmitter.

Note: As long as SAM is activated, it is not possible to change a channel. This could hamper the White Point alignments because you cannot choose your channel/frequency any more. Workaround: after you have sent the RC code “062596 INFO” you will see the service-warning screen, and in this stage it is still possible to change the channel (so before pressing the “OK” button).

Service Modes, Error Codes, and Fault Finding

EN 21EJ3.0U LA 5.

5.2.3 Customer Service Mode (CSM)

Purpose

When a customer is having problems with his TV-set, he can call his dealer or the Customer Helpdesk. The service technician can then ask the customer to activate the CSM, in order to identify the status of the set. Now, the service technician can judge the severity of the complaint. In many cases, he can advise the customer how to solve the problem, or he can decide if it is necessary to visit the customer. The CSM is a read only mode; therefore, modifications in this mode are not possible.

How to Activate CSM

Key in the code “123654” via the standard RC transmitter.

Note: Activation of the CSM is only possible if there is no (user) menu on the screen!

How to Navigate

By means of the “CURSOR-DOWN/UP” knob on the RC transmitter, you can navigate through the menus.

Contents of CSM

• CSM 1 – 1.3. Set type: Model number of the set. This

information is very helpful for a helpdesk/workshop as reference for further diagnosis. In this way, it is not necessary for the customer to look at the rear of the TV-set. (*)

– 1.4. Production Code: Displays the production code

(the serial number) of the TV. (*)

– 1.5. Code 1: Gives the latest five errors of the error

buffer. As soon as the built-in diagnose software has detected an error, the buffer is adapted. The last occurred error is displayed on the leftmost position. Each error code is displayed as a 2-digit number. When less than 10 errors occur, the rest of the buffer is empty (00). See also paragraph Error Codes for a description.

– 1.6. Code 2: Displays the 2nd part of the error buffer.

See also paragraph Error Codes for a description.

– 1.7. Options 1: Gives the option codes of option group

1 as set in SAM (Service Alignment Mode).

– 1.8. Options 2: Gives the option codes of option group

2 as set in SAM (Service Alignment Mode). – 1.13. 12NC SSB: Indication of the SSB order code. (*) – 1.13. Install date: This shall be filled in after time

extraction (triggered by disabling of virgin mode, so

first time customer does channel installation). Time

extraction is done via, teletext for Europe, PBS Public

Broadcast Channels for US. This, to determine exactly

the garanty period for call centers.

• CSM 2: – 2.2. Pixel Plus: Gives an indication if PixelPlus is set

“ON” or “OFF”.

– 2.4. DNR. Gives the selected DNR setting (Dynamic

Noise Reduction), “OFF”, “MINIMUM”, “MEDIUM”, or “MAXIMUM”. Change via “MENU”, “TV”, “PICTURE”, “DNR”

– 2.5. Noise Figure. Gives the noise ratio for the

selected transmitter. This value can vary from 0 (good signal) to 127 (average signal) and to 255 (bad signal). For some software versions, the noise figure will only be valid when “Active Control” is set to “medium” or “maximum” before activating CSM.

• CSM 3: –

3.1. Headphone Volume: Gives the last status of the headphone volume, as set by the customer. The value can vary from 0 (volume is minimum) to 100 (volume is maximum). Change via ”MENU”, “TV”, “SOUND”, “HEADPHONE VOLUME”.

– 3.2. Dolby: Indicates whether the received transmitter

transmits Dolby sound (“ON”) or not (“OFF”). Attention: The presence of Dolby can only be tested by the software on the Dolby Signaling bit. If a Dolby transmission is received without a Dolby Signaling bit, this indicator will show “OFF” even though a Dolby transmission is received.

– 3.3. Surround Mode: Indicates the by the customer

selected sound mode (or automatically chosen mode). Possible values are “STEREO” and “VIRTUAL DOLBY SURROUND”. Change via “MENU”, “TV”, “SOUND”, “SOUND MODE”. It can also have been selected

automatically by signaling bits (internal software). – 3.4. Center Input: Not applicable. – 3.5. Audio System: Gives information about the

audible audio system. Possible values are “Stereo”,

”Mono”, “Mono selected”, “Analog In: No Dig. Audio”,

“Dolby Digital 1+1”, “Dolby Digital 1/0”, “Dolby Digital 2/

0”, “Dolby Digital 2/1”, “Dolby Digital 2/2”, “Dolby Digital

3/0”, “Dolby Digital 3/1”, “Dolby Digital 3/2”, “Dolby

Digital Dual I”, “Dolby Digital Dual II”, “MPEG 1+1”,

“MPEG 1/0”, “MPEG 2/0”. This is the same info as you

will see when pressing the “INFO” button in normal

user mode (item “signal”). In case of ATSC receiving

there will be no info displayed. – 3.6. AVL: Indicates the last status of AVL (Automatic

Volume Level): “ON” or “OFF”. Change via “MENU”,

“TV”, “SOUND”, “AVL”. AVL can not be set in case of

digital audio reception (e.g. Dolby Digital or AC3) – 3.7. Delta Volume: Indicates the last status of the

delta volume for the selected preset as set by the

customer: from “-12” to “+12”. Change via “MENU”,

“TV”, “SOUND”, “DELTA VOLUME”.

• CSM 4: – 4.1. Preset Lock. Indicates if the selected preset has

a child lock: “LOCKED” or “UNLOCKED”. Change via “MENU”, “TV”, “CHANNELS”, “CHANNEL LOCK”.

– 4.3. Lock After: Indicates at what time the channel

lock is set: “OFF” or e.g. “18:45” (lock time). Change “MENU”, “TV”, “CHANNELS”, “LOCK AFTER”.

– 4.6. TV Ratings Lock: Indicates the “TV ratings lock”

as set by the customer. Change via “MENU”, “TV”, “CHANNELS”, “TV RATINGS LOCK”. Possible values are: “ALL”, “NONE”, “TV-Y”, “TV-Y7”, “TV-G”, “TV-PG”, “TV-14” and “TV-MA”.

– 4.7. Movie Ratings Lock: Indicates the “Movie ratings

lock” as set by the customer. Change via “MENU”, “TV”, “CHANNELS”, “MOVIE RATINGS LOCK”. Possible values are: “ALL”, “NR”, “G”, “PG”, “PG-13”, “R”, “NC-17” and “X”.

– 4.8. V-Chip TV Status: Indicates the setting of the V-

chip as applied by the selected TV channel. Same values can be shown as for “TV RATINGS LOCK”.

– 4.9. V-Chip Movie Status: Indicates the setting of the

V-chip as applied by the selected TV channel. Same values can be shown as for “MOVIE RATINGS LOCK”.

– 4.10. Region rating Status (RRT): OFF.

• CSM 5: –

5.1. On timer: “OFF” or “ON”.

– 5.2. Location: Gives the last status of the location

setting as set via the installation menu. Possible values are “Shop” and “Home”. If the location is set to “Shop”, several settings are fixed. So for a customer, location must be set to “Home”. Can be changed via the installation menu (see also DFU).

• CSM 6: – 6.1. HDMI key validity: Indicates the key’s validity. – 6.2. IEEE key validity: Indicates the key’s validity

(n.a.).

– 6.3. POD key validity: Indicates the key’s validity

(n.a.).

EN 22 EJ3.0U LA5.

Service Modes, Error Codes, and Fault Finding

• CSM 7: – 7.2. TV System: Gives information about the video

system of the selected transmitter. a. M: NTSC M signal received. b. ATSC: ATSC signal received.

– 7.3. Source: Indicates which source is used and the

video/audio signal quality of the selected source. (Example: Tuner, Video/NICAM) Source: “TUNER”, “AV1”, “AV2”, “AV3”, “HDMI 1”, “SIDE”. Video signal quality: “VIDEO”, “S-VIDEO”, “RGB 1FH”, “YPBPR 1FH 480P”, “YPBPR 1FH 576P”, “YPBPR 1FH 1080I”, “YPBPR 2FH 480P”, “YPBPR 2FH 576P”, “YPBPR 2FH 1080I”, “RGB 2FH 480P”, “RGB 2FH 576P” or “RGB 2FH 1080I”. Audio signal quality: “STEREO”, “SPDIF 1”, “SPDIF 2”, or “SPDIF”.

– 7.4. Tuned Bit: Indicates if the selected preset is

automatically tuned (via “Automatic Installation” in the setup menu) or via the automatic tuning system of the TV. In this case “Tuned bit” will show “YES”. If the TV was not able to auto-tune to the correct frequency, this item will show “NO”. So if “NO” is displayed, it could indicate that the customer has manually tuned to a frequency which was too far from a correct frequency, that the TV was not able to auto-tune any more.

– 7.6. Digital Signal Modulation: Indicates quality of

the received digital signal (0 = low).

• CSM 8: – 8.1. 12NC one zip SW: Displays the 12NC number of

the one-zip file as it is used for programming software in production. In this one-zip file all below software version can be found.

– 8.2. Initial Main SW: Displays the main software

version which was initially loaded by the factory.

– 8.3. Current Main SW: Displays the built-in main

software version. In case of field problems related to software, software can be upgraded. As this software is consumer upgradeable, it will also be published on the Internet. E.g. EJ30U_0.77.0.0.

– 8.5. Flash Utils SW: Displays the software version of

the software which contains all necessary components of the download application. To program this software, EJTAG tooling is needed.E.g. EJ30U_0.77.0.0.

– 8.6. Standby SW: Displays the built-in stand-by

processor software version. Upgrading this software will be possible via ComPair or via USB.(see chapter Software upgrade). E.g. STDBY_3.0.1.37.

– 8.7. MOP SW: Displays the MOP software version.

E.g. RXS3E_2.3.0.0.

– 8.8. Pacific 3 Flash SW: Displays the Pacific 3

software version. E.g. P3FW0_1.6.2.0

– 8.11. NVM version: Displays the NVM version as

programmed by factory. E.g. EJ30U_0.0.0.4

The abbreviations “SP” and “MP” in the figures stand for:

• SP: protection or error detected by the Stand-by Processor.

• MP: protection or error detected by the VIPER Main Processor.

How to Exit CSM

Press any key on the RC transmitter (with exception of the “CHANNEL +/-”, “VOLUME”, “MUTE” and digit (0-9) keys).

5.3 Stepwise Start-up

The stepwise start-up method, as known from FTL/FTP sets is not valid any more. The situation for this chassis is as follows: when the TV is in a protection state detected via the Stand-by Processor (and thus blinking an error) and SDM is activated via short cutting the pins on the SSB, the TV starts up until it reaches the situation just before protection. So, this is a kind of automatic stepwise start-up. In combination with the start-up diagrams below, you can see which supplies are present at a certain moment. Important to know here is, that if e.g. the 3V3 detection fails (and thus error 11 is blinking) and the TV is restarted via SDM, the Stand-by Processor will enable the 3V3, but will not go to protection now. The TV will stay in this situation until it is reset (Mains/AC Power supply interrupted).

Service Modes, Error Codes, and Fault Finding

Off

Mains

“off”

Mains

“on”

EN 23EJ3.0U LA 5.

- WakeUp requested

- Acquisition needed

Stand-by

(Off St-by)

- POD Card remove

- Tact SW pushed

- No data Acquisition required and no POD present

- Tact SW pushed

- WakeUp requested

- Acquisition needed

POD

Stand-by

Only applicable for sets with CableCARDTM slot (POD)

Figure 5-5 Transition diagram

No data Acquisition

required and POD present

Semi

Stand-by

GoToProtection

GoToProtec

tion

WakeUp

requested

- St-by requested

- Tact SW pushed

WakeUp

requested

Protection

Active

GoToProtection

F_15400_095.eps

020206

EN 24 EJ3.0U LA5.

Service Modes, Error Codes, and Fault Finding

Off

Mains is applied

Standby Supply starts running.

+5V2, 1V2Stb, 3V3Stb and +2V5D become present.

In case of PDP 3V3 Vpr to CPU PDP becomes present.

st-by µP resets

All I/O lines have a “high” default state:

- Assert the Viper reset.

- Sound-Enable and Reset-Audio should remain “high”.

- NVM power line is “high”, no NVM communication possible.

Initialise I/O pins of the st-by µP, start keyboard scanning, RC

detection, P50 decoding. Wake up reasons are “off”.

In case of FHP PDP: Switch PDPGO “low”

CPUGO (inverse of the stby I/O line POD-MODE) and PDPGO

are then both “low” and the PDP is in the “low power” mode.

ECO Baby Jaguar??

Switch “low” the NVM power reset line. Add a 2ms delay

before trying to address the NVM to allow correct NVM

Switch “on” all supplies by switching LOW the POD-MODE

+5V, +8V6, +12VS, +12VSW and Vsound are switched on

Wait 50ms and then star t polling the detect-

5V, detect-8V6 and detect-12V every 40ms.

initialization.

and the ON-MODE I/O lines.

Yes Yes

Stand-by or

Protection

If the protection state was left by short circuiting the

SDM pins, detection of a protection condition during

startup will stall the startup. Protection conditions in a

playing set will be ignored. The protection mode will

- Switch Sound-Enable and Reset-Audio “high”.

not be entered.

They are “low” in the standby mode if the

standby mode lasted longer than 2s.

Auto Protection

Line High??

Switching the POD-MODE and the

Switching the POD-MODE low in an FHP PDP set makes the CPUGO go “high” and starts the PDP CPU.

except in an FHP PDP Cold Boot

“on” mode “low” in an SDI PDP set makes the PDP supplies go to the

“on” mode. Within 4 seconds, a

valid LVDS must be sent to the display to prev ent protection. (valid for V3 version)

The availab ility of the supplies is che cked through detect signals (delivered by

dedicated detect-IC's) going to the st-by µP. These signals are available for

+12V, +8V6, +5V, +1V2 and +2V5. A low to high transition of the signals should

occur within a certain time after toggling the standby line. If an observers is

detected before the time-out elapses, of course, the process should continue in

order to minimize start up time.

action holder: MIPS

action holder: St-by

autonomous action

Audio Error

detect-5V

received within

2900 ms after POD-MODE

Switching the PDPGO “high” will give a visual artefa ct and should only be done if really necessary.

activate +5V supply detection algorithm

Enable the +1V2 supply (ENABLE-1V2)

Start polling the detect-1V2 every 40ms

To part B To part B

Only applicable for sets with CableCARD

slot (POD)

toggle?

Yes

detect-12VSW received within

2900 ms after POD-mode

toggle?

Yes

activate +12VSW supply

detection algorithm

Yes

FHP PDP Set?

Yes

Switch PDPGO high :

PDP should start: 5V, 8V6 and

12V are activated

detect-5V

received within

2900 ms after PDPGO

toggle?

+12V error

No need to wait for the 8V6 detection at this point.

within 6300 ms after POD-mode toggle?

Startup shall not wait for this detection

detect-8V6 received

and continue startup.

+8V6 erro r

+5V error

Yes

activate +8V6 supply

detection algorithm

return

F_15400_096a.eps

230606

Figure 5-6 “OFF” to “Semi Stand-by” flowchart (part 1)

Service Modes, Error Codes, and Fault Finding

EN 25EJ3.0U LA 5.

From part A

From part B

detect-1V2

received within

250ms?

Yes

Enable the supply for

+2.5V and +3.3V (ENABLE-3V3)

Start polling the detect-3V3 every 40ms

detect-3V3

received within

250 ms?

Yes

Activate supply detection algorithms for

+1V2 and +3V3

SUPPLY-FAULT I/O line

is High?

Yes

Enable the supply fault detection

interrup t

action holder: MIPS

action holder: St-by

autonomous action

+1.2V error

No separate enable and detect is present for the +2V5 supply in the Baby Jaguar.

+3.3V errorNo

Supply fault errorNo

Release viper reset

Feed warm boot script(2)

Set I²C slave address

of Standby µP to (A0h)

Detect EJTAG debug probe

(pulling pin of the probe interface to

ground by inserting EJTAG probe)

EJTAG pro be

connected ?

Cold boot?

Yes

Release viper reset

Feed cold boot script(1)

Release PNX2015 reset 100ms after

Viper reset is released

Bootscript ready

in 1250 ms?

Yes

Set I²C slave address

of Standby µP to (64h)

RPC start (comm. protocol)

Yes

Release viper reset

Feed initializing boot script (3)

disable alive mechanism

Release PNX2015 reset 100ms

after Viper reset is released

Flash to RAM image

transfer succeeded

within 30s?

Yes

Viper SW initialization

succeeded within 20s?

Code = 5

Switch Viper in reset

Code = 53

To part C To part C To part C To part C

F_15400_096b.eps

Figure 5-7 “OFF” to “Semi Stand-by” flowchart (part 2)

260505

EN 26 EJ3.0U LA5.

Service Modes, Error Codes, and Fault Finding

From part B From part B From part B

Yes

Enable Alive check mechanism

MIPS reads the wake up reason

from standby µP.

SDI PDP

Set?

FHP PDP

Set?

Switch “on” the LVDS output of

the PNX2015 with a correct

clock frequency within 4s after

Yes

switching the POD and “on”

mode to prevent PDP display

supply protection.

These LVDS items are

SDI V3 displ ay only ! !

Yes

Send ST BYEN = 1

to PDP displ ay (I²C)

PFCON = 1 VCCON = 1

Wait until Viper starts to

communicate

3-th try?

Yes

Log Code as

error code

Wait 10ms

Switch the NVM reset

line HIGH.

Disable all supply related protections and

switch off the +2V5, +3V3 DC/DC converter.

Wait 5ms

switch off the remaining DC/DC

converters

Switch POD- MODE an d ON-MODE

I/O line “high”.

Wait for the +8V6 to be detected if not yet present. (if

it does not come, the standby µP will enter a protection mode, this is not a dead end here)

PWR-OK- PDP

received within 10s

after POD and “on” mode

toggle ?

Yes

Init SDI PDP

Switch LVDS back off if

end state is not the active

state.

Switch PDPGO “ low”

action holder: MIPS

action holder: St-by

autonomous action

Log display

error and enter

protection mode

Start 4 seconds preheating timer in case of

a LPL scanning backlight LCD set.

AVIP needs to be started before the MPIF in order to have a good clock distribution. AVIP default power-up mode is Standby. The Viper instructs AVIP via I²C to enable all the PLLs and clocks and hence enter to Full Power mode.

Initialize PNX2015 HD subsystem

MPIFs should be initialized MPIF should deliver 4 observers: POR= 0; normal operation MSUP = 1: Main supply is present ASUP = 1; audio supply is present ROK = 1; reference frequency is present (coming from AVIP)

All observers present with correct state?

Yes

Initialize tuners and HDMI

Initialize source selectio n

Initialize video processing ICs

- Spider (if available)

Init FHP PDP

Log appropriate

Observer error

Do not enter semi-standby state in case of an LPL scanning backlight LCD set before 4 s preheating timer has elapsed.

Only applicable for sets with CableCARDTM slot (POD)

Figure 5-8 “OFF” to “Semi Stand-by” flowchart (part 3)

Initialize Columbus

Initialize 3D Combfilt er

Initialize AutoTV

Semi-Stand-by

F_15400_096c.eps

020206

Service Modes, Error Codes, and Fault Finding

EN 27EJ3.0U LA 5.

action holder: MIPS

action holder: St-by

autonomous action

26" /32" / 37" / 42" LCD LPL

Semi Standby

Wait until previous on-state is left more than 2

seconds ago. (to prevent LCD display problems)

Assert RGB video blanking

and audio mute

Initialize audio and video processing ICs and

functions according needed use case.

Wait until QVCP generates a valid LVDS output

clock.

Switch “on” 12V LCD supply

(LCD-Power-on)

Start to apply valid interface signals to the module (LVDS) within a time

frame of min. 17.5ms to max. 67.5ms after supply switch “on”.

In implementation, use 25ms, this makes it compatible with 37HD"Sharp

(t=17.5ms is the supply switch-on delay taken into account)

Wait 250ms (min. = 200ms)

Switch “off” RGB blanking

Switch “on” LCD lamp after valid, stable video, corresponding

to the requested output is delivered by the Viper

Switch Audio-Reset and sound enable “low” and demute

Active

Figure 5-9 “Semi Stand-by” to “Active” flowchart

G_16290_079.,eps

020206

EN 28 EJ3.0U LA5.

Service Modes, Error Codes, and Fault Finding

26" /32" / 37" / 42" LCD LPL

action holder: MIPS

Active

Mute all sound outputs.

Switch reset-audio and sound-enable

lines “high”.

Switch “off” LCD lamp.

Mute all video outputs.

Wait 250ms (min. = 200ms).

action holder: St-by

autonomous action

Switch “off” LVDS signal

(Viper I/O: PD-LVDS).

Switch “off” 12V LCD supply within a time frame of min.

0.5 ms to max. 50ms after LVDS switch “off”. (Viper I/O: LCD_PWR_ON).

Semi Standby

Figure 5-10 “Active” to “Semi Stand-by” flowchart

G_16290_080.eps

020206

Service Modes, Error Codes, and Fault Finding

EN 29EJ3.0U LA 5.

POD

Transfer Wake up reasons to the

Images are re-transferred to DDR-RAM from

Flash RAM (verification through checksum).

MIPS image completes the application reload,

stops DDR-RAM access, puts itself in a

sleepmode, and signals the standby µP when

the Stand-by mode can be entered.

DDR-RAM is put in self refresh mode and the images

are kept in the hibernating DDR-RAM.

Stand- by µP.

Wait 5ms

Semi Stand-by

action holder: MIPS

action holder: St-by

autonomous action

Important remark:

release RESET AUDIO and

SOUND_ENABLE 2 sec after entering stand-by to save power

Switch Viper in reset state

Wait 10ms

Switch the NVM reset line “high”.

Disable all supply related protections and switch “off”

the +2V5, +3V3 DC/DC converter.

Wait 5ms

Switch “off” the remaining DC/DC converters

Switch “off” all supplies by switching “high” the POD-

MODE and the ON-MODE I/O lines.

For PDP this means CPUGO becomes low.

Only applicable for sets with CableCARDTM slot (POD)

Figure 5-11 “Semi Stand-by” to “Stand-by” flowchart

Stand-by

F_15400_099.eps

020206

EN 30 EJ3.0U LA5.

Service Modes, Error Codes, and Fault Finding

action holder: MIPS

action holder: St-by

autonomous action

If needed to speed up this transition,

this block could be omitted. This is

depending on the outcome of the

safety investigations.

min. 0.5ms to max. 50ms after LVDS switch “off”. (for LCD sets)

Log the appropriate error and

set stand-by flag in NVM

Redefine wake up reasons for protection

state and transfer to stand-by µP.

Switch “off” LCD lamp supply (for LCD sets)

Wait 250ms (min. = 200ms)

Switch “off” LVDS signal

Switch “off” 12V LCD supply within a time frame of

Ask stand-by µP to enter protection state

Switch Viper in reset state

Wait 10ms

Switch the NVM reset line “high”.

Disable all supply related protections and switch “off”

the +2V5, +3V3 DC/DC converter.

Wait 5ms

Switch “off” the remaining DC/DC converters

Switch “off” all supplies by switching “high” the POD-

MODE and the ON-MODE I/O lines.

Flash LED in order to indicate

protection state.

Only applicable for sets with CableCARDTM slot (POD)

Figure 5-12 “Protection” flowchart

Protection

F_15400_102.eps

020206

+ 103 hidden pages