Philips 288E2 User Manual

E Line

288E2

www.philips.com/welcome

EN User manual		1
Customer care and warranty		23
Troubleshooting & FAQs		27

Table of Contents

1. Important........................................		1
1.1	Safety precautions and
	maintenance...................................	1
1.2	Notational Descriptions..............	3
1.3	Disposal of product and packing
	material...........................................	4

2. Setting up the monitor...............		5
2.1	Installation......................................	5
2.2	Operating the monitor................	8
2.3	Remove the Base Assembly for
	VESA Mounting............................	10
2.4	MultiView........................................	11

3.	Image Optimization....................		14
	3.1	SmartImage...................................	14
	3.2	SmartContrast...............................	15
4.	AMD FreeSyncTM..........................		16
5.	Technical Specifications............		17
	5.1	Resolution & Preset Modes......	21
6.	Power Management..................		22
7.	Customer care and warranty...		23
	7.1	Philips’ Flat Panel Monitors
		Pixel Defect Policy.....................	23
	7.2	Customer Care & Warranty.......	26
8.	Troubleshooting & FAQs..........		27
	8.1	Troubleshooting.........................	27
	8.2	General FAQs..............................	28

1. Important

This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user's manual before you use your monitor. It contains important information and notes regarding the operation of your monitor.

The Philips guarantee applies provided the product is handled properly for

its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of

purchase, dealer’s name and model and production number of the product.

1.1Safety precautions and maintenance

Warnings

Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor.

Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Operation

•Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

•Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics.

•Do not block the ventilation holes on the cabinet.

•When positioning the monitor, make sure the power plug and outlet are easily accessible.

•If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.

•Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)

•Operate under the specified power supply. Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.

•Do not disassemble the AC adapter. Disassembling the AC adapter may expose you to the danger of fire or electric shock.

•Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables, if damaged, the cables may cause fire or electric shock.

•Do not subject the monitor to severe vibration or high impact conditions during operation.

•To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward

1. Important

tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.

•Do not knock or drop the monitor during operation or transportation.

•Excessive usage of monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours. Try to keep your eyes from eye strain while using the screen for a constant period of time by :

•Looking at something varying distances after a long period focusing on the screen.

•Conscious Blinking often while you work.

•Gently closing and rolling your eyes to relax.

•Reposition your screen to appropriate height and angle according to your height.

•Adjusting the brightness and contrast to appropriate level.

•Adjusting the environment lighting similar to that of your screen brightness, avoid the fluorescent lighting, and surfaces that don’t reflect too much light.

•Seeing a doctor if your symptoms.

Maintenance

•To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.

•Unplug the monitor if you are not going to use it for an extensive period of time.

•Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.

•To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.

•If your monitor gets wet, wipe it with dry cloth as soon as possible.

•If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect

the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.

•Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.

•In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.

•Temperature: 0-40°C 32-104°F

•Humidity: 20-80% RH

Important information for Burn-in/ Ghost image

•Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or

1. Important

static images over an extended period may cause “burn-in”, also known as “after-imaging” or “ghost imaging”, on your screen.

•“Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “burn-in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.

Warning

Failure to activate a screen saver, or a periodic screen refresh application

may result in severe “burn-in” or “afterimage” or “ghost image” symptoms that will not disappear and cannot be

repaired. The damage mentioned above is not covered under your warranty.

Service

•The casing cover should be opened only by qualified service personnel.

•If there is any need for any document for repair or integration, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)

•For transportation information, please refer to “Technical Specifications”.

•Do not leave your monitor in a car/ trunk under direct sun light.

Note

Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

1.2 Notational Descriptions

The following subsections describe notational conventions used in this document.

Notes, Cautions and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:

Note

This icon indicates important information and tips that help you make better use of your computer system.

Caution

This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.

Warning

This icon indicates the potential for bodily harm and tells you how to avoid the problem.

Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

1. Important

1.3Disposal of product and packing material

Waste Electrical and Electronic

Equipment-WEEE

This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU

governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.

All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.

Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers

Philips establishes technically and economically viable objectives

to optimize the environmental performance of the organization's product, service and activities.

From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national takeback initiatives and recycling programs whenever possible, preferably in cooperation with competitors,

which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.

Your display is manufactured with high quality materials and components which can be recycled and reused.

To learn more about our recycling program please visit

http://www.philips.com/a-w/about/ sustainability.html

2. Setting up the monitor

2.Setting up the monitor

2.1 Installation

Package contents 288E2A/288E2E

E Line

	Quick
	Start
		Register your product and get support at
		www.philips.com/welcome
*288E2A	*288E2E
		Monitor
		User’s Manual

		Contents:
		User’s Manual
		Drivers
	tory	www.philips.com/welcome
	nIv	www.philips.com/welcome
	est
	men
	tsLt
	d.All
	rights
		reserved.U
AC/DC Adapter		* CD

* DP	* HDMI	* Audio cable
		(288E2A)

288E2UAE

E Line

Quick
Start
	Register your product and get support at
	www.philips.com/welcome
	Monitor
	User’s Manual

	Contents:
	User’s Manual
	Drivers
OP
Vict
ory	www.philips.com/welcome
Inve	www.philips.com/welcome
smt
ents
Ltd
.All
rights
	reserved.
	Unauth
AC/DC Adapter	* CD

* DP

* HDMI

* USB A-B

* Different according to region.

Note

288E2A/288E2E: Use only the AC/DC adapter model: Philips ADPC2065.

288E2UAE: Use only the AC/DC adapter model: Philips ADPC2090.

2. Setting up the monitor

	Install base stand		Connecting to your PC

1. In order to well protect this monitor	288E2A
and avoid scratching or damaging of
the monitor, keep the monitor face
down in the cushion for the base
installation.	2	3	4	5	6	7
	1
	2

2. Hold the stand with both hands.

(1) Gently attach the base to the stand.

(2) Use a screwdriver to tighten the screw located at the bottom of the base, and secure the base to the column tightly.

(3) Gently attach the stand to the VESA mount area until the latch locks the stand.

3. After attaching the base, erect the monitor with both hands on holding the monitor together with

styrofoam firmly. Now you can pull out the styrofoam. When you pull out the styrofoam, do not squeeze the panel to avoid broken panel.

Kensington anti-theft lock

AC/DC power input

HDMI 1 input

HDMI 2 input DisplayPort input

6Audio in

7Earphone output

288E2E

2	3	4	5	6
1
2
1	2

Kensington anti-theft lock

AC/DC power input

HDMI 1 input

HDMI 2 input DisplayPort input

6 Audio output

2. Setting up the monitor

288E2UAE

2	3	4	5	6	7	8
1

USB hub

USB A-B

Kensington anti-theft lock

AC/DC power input

HDMI input

DisplayPort input

Audio output

6USB upstream

7USB fast charger/USB downstream

8USB downstream

Connect to PC

1.Connect the power cord to the back of the monitor firmly.

2.Turn off your computer and unplug its power cable.

3.Connect the monitor signal cable to the video connector on the back of your computer.

4.Plug the power cord of your computer and your monitor into a nearby outlet.

5.Turn on your computer and monitor. If the monitor displays an image, installation is complete.

4 USB hub

To comply with International energy standards, the USB hub/ports of this display are disabled during Standby and Off modes.

Connected USB devices will not work in this state.

To permanently put the USB function in “ON” state, please go to OSD Menu, then select “USB standby mode”, and switch it to “ON” state. Somehow if your monitor reset to factory setting, ensure to select “USB standby mode” to “ON” state in OSD menu.

5 USB charging

This display has USB ports capable of standard power output including some with USB Charging function (identifiable with power icon ). You can use these ports to charge your Smart phone or power your external HDD, for example. The display must be powered ON at all times to be able to use this function. Some select Philips displays may not Power or Charge your device when it enters to “Sleep/Standby” mode (White power LED blinking). In that case, please enter to OSD Menu and select “USB Standby Mode”, then, turn the function to “ON” mode (default=OFF). This will then keep the USB power and charging functions active even when the monitor is in sleep/standby mode.

2. Setting up the monitor

Note

If you Turn OFF your monitor via the power switch at any given time, all the USB ports will power OFF.

Warning

USB 2.4Ghz wireless devices, such as, wireless mouse, keyboard, and

headphones, maybe have interference by the high-speed signal of USB 3.2 devices, which may result in a decreased efficiency of the radio transmission. Should this happen, please try the following methods to help reduce the effects of interference.

•Try to keep USB2.0 receivers away from USB3.2 connection port.

•Use a standard USB extension cable or USB hub to increase the space between your wireless receiver and the USB3.2 connection port.

2.2 Operating the monitor

Description of the control buttons

Press to switch power on. Press more than 3 seconds to switch power off.

Access the OSD menu. Confirm the OSD adjustment.

Adjust the brightness level. (288E2E)

Adjust the audio level. (288E2A/288E2UAE)

Adjust the OSD menu.

Change the signal input source.

Adjust the OSD menu.

There are multiple selections : FPS, Racing, RTS, Gamer 1, Gamer 2, LowBlue Mode, EasyRead, SmartUniformity and Off.

Return to previous OSD level.

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