Copyright 2010 Koninklijke Philips Electronics N.V.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system or transmitted, in any form or by any means, electronic, mechanical,
photocopying, or otherwise without the prior permission of Philips.
Published by SaS/WS 1066 BU TV Consumer Care, the NetherlandsSubject to modificationEN 3122 785 18860
2010-Jun-18
EN 2TPN1.1E LA1.
Revision List
1.Revision List
Manual xxxx xxx xxxx.0
•First release.
2.Technical Specifications, and Connections
Index of this chapter:
2.1
Technical Specifications
2.2 Directions for Use
2.3 Connections
2.4 Chassis Overview
Notes:
•Figures can deviate due to the different set executions.
•Specifications are indicative (subject to change).
2.1Technical Specifications
For on-line product support please use the links in. Here is
product information available, as well as getting started, user
manuals, frequently asked questions and software & drivers.
Table 2-1 Described Model Numbers:
Model NumberStylingPublished in
19PFL3405/12
19PFL3405/60
22PFL3605/12
22PFL3605/60
26PFL3605/12
26PFL3605/60
PICO3122 785 18860
PICO3122 785 18860
PICO3122 785 18860
PICO3122 785 18860
PICO3122 785 18860
PICO3122 785 18860
2.2Directions for Use
Directions for use can be downloaded from the following
websites:
1 - Ground Gnd H
2 - UART_TX Transmit k
3 - UART_RX Receive j
2.4Chassis Overview
Refer to 9. Block Diagrams for PWB/CBA locations.
2010-Jun-18
Precautions, Notes, and Abbreviation List
3.Precautions, Notes, and Abbreviation List
EN 5TPN1.1E LA3.
Index of this chapter:
3.1
Safety Instructions
3.2 Warnings
3.3 Notes
3.4 Abbreviation List
3.1Safety Instructions
Safety regulations require the following during a repair:
•Connect the set to the Mains/AC Power via an isolation
transformer (> 800 VA).
•Replace safety components, indicated by the symbol h,
only by components identical to the original ones. Any
other component substitution (other than original type) may
increase risk of fire or electrical shock hazard.
Safety regulations require that after a repair, the set must be
returned in its original condition. Pay in particular attention to
the following points:
•Route the wire trees correctly and fix them with the
mounted cable clamps.
•Check the insulation of the Mains/AC Power lead for
external damage.
•Check the strain relief of the Mains/AC Power cord for
proper function.
•Check the electrical DC resistance between the Mains/AC
Power plug and the secondary side (only for sets that have
a Mains/AC Power isolated power supply):
1. Unplug the Mains/AC Power cord and connect a wire
between the two pins of the Mains/AC Power plug.
2. Set the Mains/AC Power switch to the “on” position
(keep the Mains/AC Power cord unplugged!).
3. Measure the resistance value between the pins of the
Mains/AC Power plug and the metal shielding of the
tuner or the aerial connection on the set. The reading
should be between 4.5 MΩ and 12 MΩ.
4. Switch “off” the set, and remove the wire between the
two pins of the Mains/AC Power plug.
•Check the cabinet for defects, to prevent touching of any
inner parts by the customer.
•Where necessary, measure the waveforms and voltages
with (D) and without (E) aerial signal. Measure the
voltages in the power supply section both in normal
operation (G) and in stand-by (F). These values are
indicated by means of the appropriate symbols.
3.3.2Schematic Notes
•All resistor values are in ohms, and the value multiplier is
often used to indicate the decimal point location (e.g. 2K2
indicates 2.2 kΩ).
•Resistor values with no multiplier may be indicated with
either an “E” or an “R” (e.g. 220E or 220R indicates 220 Ω).
•All capacitor values are given in micro-farads (μ=× 10
nano-farads (n =× 10
•Capacitor values may also use the value multiplier as the
decimal point indication (e.g. 2p2 indicates 2.2 pF).
•An “asterisk” (*) indicates component usage varies. Refer
to the diversity tables for the correct values.
•The correct component values are listed on the Philips
Spare Parts Web Portal.
3.3.3Spare Parts
For the latest spare part overview, consult your Philips Spare
Part web portal.
3.3.4BGA (Ball Grid Array) ICs
Introduction
For more information on how to handle BGA devices, visit this
URL: http://www.atyourservice-magazine.com
“Magazine”, then go to “Repair downloads”. Here you will find
Information on how to deal with BGA-ICs.
BGA Temperature Profiles
For BGA-ICs, you must use the correct temperature-profile.
Where applicable and available, this profile is added to the IC
Data Sheet information section in this manual.
-9
), or pico-farads (p =× 10
. Select
-12
-6
),
).
3.2Warnings
•All ICs and many other semiconductors are susceptible to
electrostatic discharges (ESD w). Careless handling
during repair can reduce life drastically. Make sure that,
during repair, you are connected with the same potential as
the mass of the set by a wristband with resistance. Keep
components and tools also at this same potential.
•Be careful during measurements in the high voltage
section.
•Never replace modules or other components while the unit
is switched “on”.
•When you align the set, use plastic rather than metal tools.
This will prevent any short circuits and the danger of a
circuit becoming unstable.
3.3Notes
3.3.1 General
•Measure the voltages and waveforms with regard to the
chassis (= tuner) ground (H), or hot ground (I), depending
on the tested area of circuitry. The voltages and waveforms
shown in the diagrams are indicative. Measure them in the
Service Default Mode with a colour bar signal and stereo
sound (L: 3 kHz, R: 1 kHz unless stated otherwise) and
picture carrier at 475.25 MHz for PAL, or 61.25 MHz for
NTSC (channel 3).
3.3.5Lead-free Soldering
Due to lead-free technology some rules have to be respected
by the workshop during a repair:
•Use only lead-free soldering tin. If lead-free solder paste is
required, please contact the manufacturer of your soldering
equipment. In general, use of solder paste within
workshops should be avoided because paste is not easy to
store and to handle.
•Use only adequate solder tools applicable for lead-free
soldering tin. The solder tool must be able:
– To reach a solder-tip temperature of at least 400°C.
– To stabilize the adjusted temperature at the solder-tip.
– To exchange solder-tips for different applications.
•Adjust your solder tool so that a temperature of around
360°C - 380°C is reached and stabilized at the solder joint.
Heating time of the solder-joint should not exceed ~ 4 sec.
Avoid temperatures above 400°C, otherwise wear-out of
tips will increase drastically and flux-fluid will be destroyed.
To avoid wear-out of tips, switch “off” unused equipment or
reduce heat.
•Mix of lead-free soldering tin/parts with leaded soldering
tin/parts is possible but PHILIPS recommends strongly to avoid mixed regimes. If this cannot be avoided, carefully
clear the solder-joint from old tin and re-solder with new tin.
3.3.6Alternative BOM identification
It should be noted that on the European Service website,
“Alternative BOM” is referred to as “Design variant”.
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EN 6TPN1.1E LA3.
Precautions, Notes, and Abbreviation List
The third digit in the serial number (example:
AG2B0335000001) indicates the number of the alternative
B.O.M. (Bill Of Materials) that has been used for producing the
specific TV set. In general, it is possible that the same TV
model on the market is produced with e.g. two different types
of displays, coming from two different suppliers. This will then
result in sets which have the same CTN (Commercial Type
Number; e.g. 28PW9515/12) but which have a different B.O.M.
number.
By looking at the third digit of the serial number, one can
identify which B.O.M. is used for the TV set he is working with.
If the third digit of the serial number contains the number “1”
(example: AG1B033500001), then the TV set has been
manufactured according to B.O.M. number 1. If the third digit is
a “2” (example: AG2B0335000001), then the set has been
produced according to B.O.M. no. 2. This is important for
ordering the correct spare parts!
For the third digit, the numbers 1...9 and the characters A...Z
can be used, so in total: 9 plus 26= 35 different B.O.M.s can be
indicated by the third digit of the serial number.
Identification: The bottom line of a type plate gives a 14-digit
serial number. Digits 1 and 2 refer to the production centre (e.g.
AG is Bruges), digit 3 refers to the B.O.M. code, digit 4 refers
to the Service version change code, digits 5 and 6 refer to the
production year, and digits 7 and 8 refer to production week (in
example below it is 2006 week 17). The 6 last digits contain the
serial number.
MODEL :
PROD.NO:
32PF9968/10
AG 1A0617 000001
MADE IN BELGIUM
220-240V 50/60Hz
VHF+S+H+UHF
S
10000_024_090121.eps
~
BJ3.0E LA
Figure 3-1 Serial number (example)
3.3.7Board Level Repair (BLR) or Component Level Repair
(CLR)
If a board is defective, consult your repair procedure to decide
if the board has to be exchanged or if it should be repaired on
component level.
If your repair procedure says the board should be exchanged
completely, do not solder on the defective board. Otherwise, it
cannot be returned to the O.E.M. supplier for back charging!
3.3.8 Practical Service Precautions
•It makes sense to avoid exposure to electrical shock.
While some sources are expected to have a possible
dangerous impact, others of quite high potential are of
limited current and are sometimes held in less regard.
•Always respect voltages. While some may not be
dangerous in themselves, they can cause unexpected
reactions that are best avoided. Before reaching into a
powered TV set, it is best to test the high voltage insulation.
It is easy to do, and is a good service precaution.
128W
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3.4Abbreviation List
0/6/12SCART switch control signal on A/V
board. 0 = loop through (AUX to TV),
6 = play 16 : 9 format, 12 = play 4 : 3
format
AARAAutomatic Aspect Ratio Adaptation:
algorithm that adapts aspect ratio to
remove horizontal black bars; keeps
the original aspect ratio
ACIAutomatic Channel Installation:
algorithm that installs TV channels
directly from a cable network by
means of a predefined TXT page
ADCAnalogue to Digital Converter
AFCAutomatic Frequency Control: control
signal used to tune to the correct
frequency
AGCAutomatic Gain Control: algorithm that
controls the video input of the feature
box
AMAmplitude Modulation
APAsia Pacific
ARAspect Ratio: 4 by 3 or 16 by 9
ASFAuto Screen Fit: algorithm that adapts
aspect ratio to remove horizontal black
bars without discarding video
information
ATSCAdvanced Television Systems
Committee, the digital TV standard in
the USA
ATVSee Auto TV
Auto TVA hardware and software control
system that measures picture content,
and adapts image parameters in a
dynamic way
AVExternal Audio Video
AVCAudio Video Controller
AVIPAudio Video Input Processor
B/GMonochrome TV system. Sound
carrier distance is 5.5 MHz
BDSBusiness Display Solutions (iTV)
BLRBoard-Level Repair
BTSCBroadcast Television Standard
Committee. Multiplex FM stereo sound
system, originating from the USA and
used e.g. in LATAM and AP-NTSC
countries
B-TXTBlue TeleteXT
CCentre channel (audio)
CECConsumer Electronics Control bus:
remote control bus on HDMI
connections
CLConstant Level: audio output to
connect with an external amplifier
CLRComponent Level Repair
ComPairComputer aided rePair
CPConnected Planet / Copy Protection
CSMCustomer Service Mode
CTIColor Transient Improvement:
manipulates steepness of chroma
transients
CVBSComposite Video Blanking and
Synchronization
DACDigital to Analogue Converter
DBEDynamic Bass Enhancement: extra
low frequency amplification
DCMData Communication Module. Also
referred to as System Card or
Smartcard (for iTV).
DDCSee “E-DDC”
D/KMonochrome TV system. Sound
carrier distance is 6.5 MHz
DFIDynamic Frame Insertion
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Precautions, Notes, and Abbreviation List
EN 7TPN1.1E LA3.
DFUDirections For Use: owner's manual
DMRDigital Media Reader: card reader
DMSDDigital Multi Standard Decoding
DNMDigital Natural Motion
DNRDigital Noise Reduction: noise
reduction feature of the set
DRAMDynamic RAM
DRMDigital Rights Management
DSPDigital Signal Processing
DSTDealer Service Tool: special remote
control designed for service
technicians
DTCPDigital Transmission Content
Protection; A protocol for protecting
digital audio/video content that is
traversing a high speed serial bus,
such as IEEE-1394
DVB-CDigital Video Broadcast - Cable
DVB-TDigital Video Broadcast - Terrestrial
DVDDigital Versatile Disc
DVI(-d)Digital Visual Interface (d= digital only)
E-DDCEnhanced Display Data Channel
(VESA standard for communication
channel and display). Using E-DDC,
the video source can read the EDID
information form the display.
EDIDExtended Display Identification Data
(VESA standard)
EEPROMElectrically Erasable and
Programmable Read Only Memory
EMIElectro Magnetic Interference
EPGElectronic Program Guide
EPLDErasable Programmable Logic Device
EUEurope
EXTEXTernal (source), entering the set by
SCART or by cinches (jacks)
FDSFull Dual Screen (same as FDW)
FDWFull Dual Window (same as FDS)
FLASHFLASH memory
FMField Memory or Frequency
Modulation
FPGAField-Programmable Gate Array
FTVFlat TeleVision
Gb/sGiga bits per second
G-TXTGreen TeleteXT
HH_sync to the module
HDHigh Definition
HDDHard Disk Drive
HDCPHigh-bandwidth Digital Content
Protection: A “key” encoded into the
HDMI/DVI signal that prevents video
data piracy. If a source is HDCP coded
and connected via HDMI/DVI without
the proper HDCP decoding, the
picture is put into a “snow vision” mode
or changed to a low resolution. For
normal content distribution the source
and the display device must be
enabled for HDCP “software key”
decoding.
HDMIHigh Definition Multimedia Interface
HPHeadPhone
IMonochrome TV system. Sound
2
I
CInter IC bus
2
I
DInter IC Data bus
2
I
SInter IC Sound bus
carrier distance is 6.0 MHz
IFIntermediate Frequency
IRInfra Red
IRQInterrupt Request
ITU-656The ITU Radio communication Sector
(ITU-R) is a standards body
subcommittee of the International
Telecommunication Union relating to
radio communication. ITU-656 (a.k.a.
SDI), is a digitized video format used
for broadcast grade video.
Uncompressed digital component or
digital composite signals can be used.
The SDI signal is self-synchronizing,
uses 8 bit or 10 bit data words, and has
a maximum data rate of 270 Mbit/s,
with a minimum bandwidth of 135
MHz.
ITVInstitutional TeleVision; TV sets for
hotels, hospitals etc.
LSLast Status; The settings last chosen
by the customer and read and stored
in RAM or in the NVM. They are called
at start-up of the set to configure it
according to the customer's
preferences
LATAMLatin America
LCDLiquid Crystal Display
LEDLight Emitting Diode
L/L'Monochrome TV system. Sound
carrier distance is 6.5 MHz. L' is Band
I, L is all bands except for Band I
LPLLG.Philips LCD (supplier)
LSLoudspeaker
LVDSLow Voltage Differential Signalling
MbpsMega bits per second
M/NMonochrome TV system. Sound
carrier distance is 4.5 MHz
MHEGPart of a set of international standards
related to the presentation of
multimedia information, standardised
by the Multimedia and Hypermedia
Experts Group. It is commonly used as
a language to describe interactive
television services
MIPSMicroprocessor without Interlocked
Pipeline-Stages; A RISC-based
microprocessor
MOPMatrix Output Processor
MOSFETMetal Oxide Silicon Field Effect
Transistor, switching device
MPEGMotion Pictures Experts Group
MPIFMulti Platform InterFace
MUTEMUTE Line
MTVMainstream TV: TV-mode with
Consumer TV features enabled (iTV)
NCNot Connected
NICAMNear Instantaneous Compounded
Audio Multiplexing. This is a digital
sound system, mainly used in Europe.
NTCNegative Temperature Coefficient,
non-linear resistor
NTSCNational Television Standard
Committee. Color system mainly used
in North America and Japan. Color
carrier NTSC M/N= 3.579545 MHz,
NTSC 4.43= 4.433619 MHz (this is a
VCR norm, it is not transmitted off-air)
NVMNon-Volatile Memory: IC containing
TV related data such as alignments
O/COpen Circuit
OSDOn Screen Display
OADOver the Air Download. Method of
software upgrade via RF transmission.
Upgrade software is broadcasted in
TS with TV channels.
OTCOn screen display Teletext and
Control; also called Artistic (SAA5800)
P50Project 50: communication protocol
between TV and peripherals
PALPhase Alternating Line. Color system
conditioner)
PIPPicture In Picture
PLLPhase Locked Loop. Used for e.g.
FST tuning systems. The customer
can give directly the desired frequency
PODPoint Of Deployment: a removable
CAM module, implementing the CA
system for a host (e.g. a TV-set)
PORPower On Reset, signal to reset the uP
PSDLPower Supply for Direct view LED
backlight with 2D-dimming
PSLPower Supply with integrated LED
drivers
PSLSPower Supply with integrated LED
drivers with added Scanning
functionality
PTCPositive Temperature Coefficient,
non-linear resistor
PWBPrinted Wiring Board (same as “PCB”)
PWMPulse Width Modulation
QRCQuasi Resonant Converter
QTNRQuality Temporal Noise Reduction
QVCPQuality Video Composition Processor
RAMRandom Access Memory
RGBRed, Green, and Blue. The primary
color signals for TV. By mixing levels
of R, G, and B, all colors (Y/C) are
reproduced.
RCRemote Control
RC5 / RC6Signal protocol from the remote
control receiver
RESETRESET signal
ROMRead Only Memory
RSDSReduced Swing Differential Signalling
data interface
R-TXTRed TeleteXT
SAMService Alignment Mode
S/CShort Circuit
SCARTSyndicat des Constructeurs
d'Appareils Radiorécepteurs et
Téléviseurs
SCLSerial Clock I
SCL-FCLock Signal on Fast I
SDStandard Definition
SDASerial Data I
SDA-FDAta Signal on Fast I
2
C
2
C bus
2
C
2
C bus
SDISerial Digital Interface, see “ITU-656”
SDRAMSynchronous DRAM
SECAMSEequence Couleur Avec Mémoire.
Color system mainly used in France
and East Europe. Color carriers=
4.406250 MHz and 4.250000 MHz
SIFSound Intermediate Frequency
SMPSSwitched Mode Power Supply
SoCSystem on Chip
SOGSync On Green
SOPSSelf Oscillating Power Supply
SPISerial Peripheral Interface bus; a 4-
wire synchronous serial data link
standard
S/PDIFSony Philips Digital InterFace
SRAMStatic RAM
SRPService Reference Protocol
SSBSmall Signal Board
SSCSpread Spectrum Clocking, used to
reduce the effects of EMI
STBSet Top Box
STBYSTand-BY
SVGA800 × 600 (4:3)
SVHSSuper Video Home System
SWSoftware
SWANSpatial temporal Weighted Averaging
Signalling
TSTransport Stream
TXTTeleteXT
TXT-DWDual Window with TeleteXT
UIUser Interface
uPMicroprocessor
UXGA1 600 × 1 200 (4:3)
VV-sync to the module
VESAVideo Electronics Standards
Association
VGA640 × 480 (4:3)
VLVariable Level out: processed audio
output toward external amplifier
VSBVestigial Side Band; modulation
method
WYSIWYRWhat You See Is What You Record:
record selection that follows main
picture and sound
WXGA1280 × 768 (15:9)
XTALQuartz crystal
XGA1024 × 768 (4:3)
YLuminance signal
Y/CLuminance (Y) and Chrominance (C)
signal
YPbPrComponent video. Luminance and
scaled color difference signals (B-Y
and R-Y)
YUVComponent video
2010-Jun-18
4.Mechanical Instructions
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Mechanical Instructions
EN 9TPN1.1E LA4.
Index of this chapter:
4.1
Cable Dressing
4.2 Service Positions
4.3 Assembly/Panel Removal
4.4 Set Re-assembly.
4.1Cable Dressing
Notes:
•Figures below can deviate slightly from the actual situation,
due to the different set executions.
Figure 4-1 Cable dressing (19")
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Mechanical Instructions
Figure 4-2 Cable dressing (22")
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Mechanical Instructions
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1
1
1
1
2
EN 11TPN1.1E LA4.
Figure 4-3 Cable dressing (26")
4.2Service Positions
For easy servicing of a TV set, the set should be put face down
on a soft flat surface, foam buffers or other specific workshop
tools. Ensure that a stable situation is created to perform
measurements and alignments. When using foam bars take
care that these always support the cabinet and never only the
display. Caution: Failure to follow these guidelines can
seriously damage the display!
Ensure that ESD safe measures are taken.
4.3Assembly/Panel Removal
Instructions below apply to the 22PFL3405/xx, but will be
similar for other models.
4.3.1 Rear Cover
Warning: Disconnect the mains power cord before removing
the rear cover.
1. Remove fixation screws [1], [2] and [3] that secure the rear
cover. See Figure 4-4
2. The rear cover is secured with locking clips at the side and
top of the cabinet. Pull the rear cover from the TV. This may
require more than average force. Push down the stand by
one hand and pull up the bottom right corner of the rear
cover by the other hand to release the clips at the right side
of the rear cover, see Figure 4-5
the same method to release the clips at the left side of the
rear cover. Lift bottom side of the rear cover to release clips
at the top side of rear cover, see Figure 4-7
3. Lift the rear cover from the TV. Make sure that wires and
flat foils are not damaged while lifting the rear cover from
the set.
. Don’t remove the stand.
and Figure 4-6, then use
.
Figure 4-4 Rear cover removal [1/4]
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Pull up
Push down
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1
8860_107_100428.eps
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Pull up
Push down
Mechanical Instructions
4.3.2Small Signal Board (SSB)
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the SSB.
1. Release the tape from near the bottom side of the set from
the SSB shielding.
2. Remove the fixation screw near the L-R audio side inputs.
3. Remove all other fixation screws from the SSB.
4. Release the clips from both the Flat Foil connectors.
Caution: be careful, as these are very fragile connectors!
Take the flat foils out of their connectors.
5. Release the other cables from their clamps.
6. Unplug all other connectors.
7. Take the SSB out.
Caution: be careful not to damage the thermal pad at the
bottom side of the SSB.
Figure 4-5 Rear cover removal [2/4]
Figure 4-6 Rear cover removal [3/4]
4.3.3Power Supply Unit (PSU)
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Failure to do so may result
in damaging the PSU.
1. Release the Power board cables from their clamps.
2. Unplug power connectors from the SSB and LCD panel.
3. Remove all fixation screws from the PSU.
4. The PSU can now be taken out of the set.
When defective, replace the whole unit.
4.3.4Speakers
1. Release the speaker cable from its clamps.
2. Unplug the speaker connector from the SSB.
3. Take the speakers out.
When defective, replace the whole unit.
4.3.5Stand removal
Caution: it is mandatory to remount all different screws at their
original position during re-assembly. Be sure to put the set in
the Service Position.
1. Remove the speaker cables as described earlier.
2. Remove the fixation screws.
3. Take the stand out.
4.3.6IR/LED Board
2010-Jun-18
Figure 4-7 Rear cover removal [4/4]
1. Unplug the connectors from the IR/LED board.
2. Remove the fixation screw.
3. Release the clips that hold the board and take it out from
the bezel.
When defective, replace the whole unit.
Mechanical Instructions
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4.3.7 Keyboard Control Panel
Refer to Figure 4-8
1. Unplug the connector [1] on the IR/LED board that leads to
the Local Control board, as it is not unplug-able at the Local
Control board itself (soldered connector).
2. Release the cable from its clamps/tape.
3. Put your thumbs against the front bezel [1] while pulling the
Local Control board in the direction of the arrows
When defective, replace the whole unit.
.
4.4Set Re-assembly
To re-assemble the whole set, execute all processes in reverse
order.
Notes:
•While re-assembling, make sure that all cables are placed
and connected in their original position.
See Figure 4-1
•Pay special attention not to damage the EMC foams on the
SSB shields. Ensure that EMC foams are mounted
correctly.
, Figure 4-2 and Figure 4-3.
Figure 4-8 Keyboard Control Panel
4.3.8LCD Panel
1. Remove the SSB as described earlier.
2. Remove the PSU as described earlier.
3. Remove the speaker as described earlier.
4. Remove the stand as described earlier.
5. Release the control board cable from its clamps and
unplug the control board cable from the IR/LED board.
6. Remove the fixation screws that secure the LCD panel with
the bezel.
7. Lift the LCD Panel from the bezel.
8. Remove the fixation screws that secure the panel with the
Metal frame.
When defective, replace the whole unit.
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Service Modes, Error Codes, and Fault Finding
5.Service Modes, Error Codes, and Fault Finding
Index of this chapter:
5.1
Service Modes
5.2 Service Tools
5.3 Software Upgrading
5.4 Error Codes
5.5 Fault Finding and Repair Tips
5.1Service Modes
The Customer Service Mode (CSM) is used for communication
between the call centre and the customer, while the Service
Alignment Mode (SAM) offers several features for the service
technician.
This chassis also offers the option of using ComPair, a
hardware interface between a computer and the TV chassis. It
offers the abilities of structured troubleshooting, error code
reading, and software version read-out for all chassis.
5.1.1 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV's operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Figure 5-2 CSM Menu [2/3]
How to Activate CSM
Key in the code “123654” via the standard RC transmitter.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
18860_200_100429.eps
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Figure 5-1 CSM Menu [1/3]
Figure 5-3 CSM Menu [3/3]
How to Navigate
By means of the “CURSOR-DOWN/UP” knob (or the scroll
wheel) on the RC-transmitter, can be navigated through the
menus.
General
•1.1 Set Type NVM read/write (max. 16 characters).
•1.2 Production code NVM read/write (max. 16
characters).
•1.3 Reserved Not applicable.
•1.4 Option Code Store in NVM (set feature grouping as
option) panel code.
•1.5 Codes Error code Layer 2. Store in NVM. 10 error
buffers: 000 = No problem, 011 = I
2
C bus error,
012 = tuner error, 013 = panel.
•1.6 SSB 12NC NVM read/write (12 characters).
•1.7 Display 12NC NVM read/write (12 characters).
•1.8 PSU 12NC NVM read/write (12 characters).
•2.1 Current Main SW Detects and displays software
version.
•2.2 Reserved Not applicable.
•2.3 Reserved Not applicable.
•2.4 NVM-version Detects and displays software version.
•3.1 Signal Quality/Present analog/digital signal strength.
•3.2 TV lock Detects and displays.
•3.3 HDCP key Detects and displays.
•3.4 Reserved Not applicable.
•3.5 Reserved Not applicable.
•3.6 HDMI audio format input Per supported format e.g.
Dolby TrueHD, DTS-HD Master Audio, MPCM.
•3.7 HDMI video format input Per Supported format. e.g.
576i 50 Hz, 576p 50 Hz, 720p 50 Hz, 1080i 50 Hz,
1080p50Hz
2010-Jun-18
Service Modes, Error Codes, and Fault Finding
18860_203_100429.eps
100429
How to Exit CSM
Press “MENU” on the RC-transmitter.
5.1.2 Service Alignment Mode (SAM)
How to enter
To enter the factory mode, use the following method:
•Press the following key sequence on the remote control
transmitter: “0 6 2 5 9 6 INFO”.
After entering the factory mode, the following screen is visible
on the top and right of the panel.
How to Navigate
With the up/down cursor keys can be used to navigate through
the menu, while with the Left/Right cursor the values can be
changed.
How to EXIT
Choose “EXIT”, and press the “OK” button.
EN 15TPN1.1E LA5.
Figure 5-4 Example of SAM
Table 5-1 Contents of SAM
Action ItemsRangeDefault ValueDescription
BrandPHILIPSPHILIPSPHILIPSbrand customer
VerTPN1 1E 2.01TPN1 1E 2.01TPN1 1E 2.01software version
DateApr 21 2010Apr 21 2010Apr 21 2010
Model name19PFL3405/1222PFL3405/1226PFL3405/12model name
ScalerNT72632NT72632NT72632scaler IC type
Panel typeLC185EXN-SCA1(119) LC216EXN-SCA1(120) LC260EXN-SCB1(121) panel type and display code
Current sourceTVTVTVselect source
Auto colorGOGOGOPC: any pattern has black and white YPbPr: SMPTEbar (colour bar), any
ADC offset0 - 255 R 0 G 0 B 0R 0 G 0 B 0R 0 G 0 B 0PC: any pattern has black and white YPbPr: SMPTEbar (colour bar), any
ADC gain0 - 255 R 0 G 0 B 0R 0 G 0 B 0R 0 G 0 B 0PC: any pattern has black and white YPbPr: SMPTEbar (colour bar), any
Color tempNormalNormalNormalcolour temperature, normal, cool, warm
Scaler offset0 - 255 R 128 G 128 B 128 R 128 G 128 B 128 R 128 G 128 B 128 Back-End Scaler R G B Gain NVM has YPbPr NORMAL, WARM, COOL,
Scaler gain0 - 255 R 113 G 126 B128 R 102 G 121 B128 R 127 G 127 B123 Back-End Scaler R G B Gain NVM has YPbPr NORMAL, WARM, COOL,
Burn inOffOffOffPuts the set in Burn In mode, for factory use only
EEPROM initGOGOGOresets the EEPROM to initial mode
Backlight timex hoursx hoursx hoursthe set backlight running time
Error code000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 error code layer 2. Store in NVM.
Clear error codeGOGOGOclears error code Layer 2. in NVM.
Reset PBS settingGOGOGOresets the PBS setting
Virgin modeOffOffOffresets the set to manufacturer's mode
ACIOnOnOnACI on or off
ATSOnOnOnATS on or off
NVM address0×0 (0)0×0 (0)0×0 (0)NVM address
NVM value0×49 (73)0×55 (85)0×35 (53)NVM value NVM
NVM copy to USBGOGOGOuse this to copy the NVM data from the TV to the USB
NVM paste from USBGOGOGOuse this to restore the NVM data from the USB to the TV
ExitPress OKExit from factory mode
19"22"26"
software release date
timing.
timing.
timing.
CUSTOMER four sets. Other source use offset with hardcoding
CUSTOMER four sets. Other source use offset with hardcoding
2010-Jun-18
EN 16TPN1.1E LA5.
10000_036_090121.eps
091118
TO
UART SERVICE
CONNECTOR
TO
UART SERVICE
CONNECTOR
TO
I2C SERVICE
CONNECTOR
TO TV
PC
HDMI
I
2
C only
Optional power
5V DC
ComPair II Developed by Philips Brugge
RC out
RC in
Optional
Switch
PowerModeLink/
Activity
I
2
C
ComPair II
Multi
function
RS232 /UART
Service Modes, Error Codes, and Fault Finding
5.2Service Tools
5.2.1ComPair
Introduction
ComPair (Computer Aided Repair) is a Service tool for Philips
Consumer Electronics products. and offers the following:
1. ComPair helps to quickly get an understanding on how to
repair the chassis in a short and effective way.
2. ComPair allows very detailed diagnostics and is therefore
capable of accurately indicating problem areas. No
knowledge on I
because ComPair takes care of this.
3. ComPair speeds up the repair time since it can
automatically communicate with the chassis (when the uP
is working) and all repair information is directly available.
4. ComPair features TV software upgrade possibilities.
Specifications
ComPair consists of a Windows based fault finding program
and an interface box between PC and the (defective) product.
The ComPair II interface box is connected to the PC via an
USB cable. For the TV chassis, the ComPair interface box and
the TV communicate via a bi-directional cable via the service
connector(s).
The ComPair fault finding program is able to determine the
problem of the defective television, by a combination of
automatic diagnostics and an interactive question/answer
procedure.
How to Connect
This is described in the chassis fault finding database in
ComPair.
2
C or UART commands is necessary,
5.3Software Upgrading
5.3.1Introduction
Philips continuously tries to improve its products, and it’s
recommended to update the TV software when updates are
available. Software update files can be downloaded from the
Philips website: http://www.philips.com/support
Preparing a portable memory for software upgrade
The following is required:
1. A personal computer connected to the Internet.
2. An archive utility that supports the ZIP-format (e.g. WinZip
for Windows or Stufflt for Mac OS).
3. A USB flash drive (preferably empty).
Note: Only FAT/DOS-formatted flash drives are supported.
5.3.2Check the current TV software version
Before starting the software upgrade procedure, it is advised to
check that the current TV software version:
1. Press the “Menu” button on the remote control.
2. Select “Setup” and press “OK”, then select [Software
update] > [Current software].
If the current software version of your TV is the same as the
latest update file found on http://www.philips.com/support
not necessary to update the TV software.
5.3.3Download the latest software
1. Point the web browser to http://www.philips.com/support
2. Find information and software related to the TV.
3. Select the latest software update file and download it to
your PC.
4. Insert a USB flash drive into one of the USB ports of the
PC.
5. Decompress the downloaded ZIP file and copy the
“autorun.upg” to the root directory of the USB flash drive.
.
, it is
.
Figure 5-5 ComPair II interface connection
Caution: It is compulsory to connect the TV to the PC as
shown in the picture above (with the ComPair interface in
between), as the ComPair interface acts as a level shifter. If
one connects the TV directly to the PC (via UART), ICs will be
damaged!
How to Order
ComPair II order codes:
•ComPair II interface: 3122 785 90630.
•Programming software can be downloaded from the Philips
Service portal.
•ComPair UART interface cable for TPN1.1x xx.
3122 785 90630.
Note: While having problems, contact the local support desk.
2010-Jun-18
5.3.4 Update the TV software
1. Turn on the TV.
2. Unplug the AC power cord from the TV.
3. Insert the USB flash drive that contains the software
update file.
4. Plug the AC power cord to the TV.
5. The TV will upgrade automatically. The red light at the
bottom right side of the TV will flash about 20 seconds
when the TV is upgrading. Please wait, when the red light
does not flash, it shows the software is upgraded.
6. Unplug the AC power cord from the TV, then unplug the
USB flash driver from the TV.
7. Plug the AC power cord to the TV.
8. The red light will flash about 5 seconds, it shows the TV has
upgraded to the new version software.
Note:
•Do not remove the USB flash driver during the software
update.
•If a power failure occurs during the update, do not remove
the USB flash drive from the TV. The TV will continue the
software update as soon as power comes back.
•It’s not recommended to downgrade to an older version.
•Once the upgrade is finished, use the PC to remove the TV
software from the USB portable memory.
5.4Error Codes
The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.
Service Modes, Error Codes, and Fault Finding
Basically there are three kinds of error codes:
Error CodeEvent
000No problem
011I
012Tuner error
013panel
2
C bus error
5.5Fault Finding and Repair Tips
5.5.1Speakers
Make sure that the volume is set to minimum during
disconnecting the speakers in the ON-state of the TV. The
audio amplifier can be damaged by disconnecting the speakers
during ON-state of the set!
5.5.2Tuner
Attention: In case the tuner is replaced, always check the tuner
options.
EN 17TPN1.1E LA5.
2010-Jun-18
EN 18TPN1.1E LA6.
Current Source : EXT2 (TV,EXT1,EXT2,VGA,…)
Auto Color : Go
ADC Offset : R xxx G xxx B xxx
ADC Gain : R xxx G xxx B xxx
Color Temp : Cool
Scaler Offset : R 128 G 128 B 128
Scaler Gain : R xxx G xxx B xxx
Burn in : Off
EEPROM Init : Go
…
Exit
Note: xxx is digit number
18860_205_100507.eps
100601
6.Alignments
Alignments
Index of this chapter:
6.1
General Alignment Conditions
6.2 Hardware Alignments
6.3 Auto Colour for ADC Calibration
6.4 White Balance Adjustment
6.5 Option Settings
6.6 Serial Number Definition
Note: The Service Alignment Mode (SAM) are described in
chapter 5.
Menu navigation is done with the CURSOR UP, DOWN, LEFT
or RIGHT keys of the remote control transmitter.
Service Modes, Error Codes, and Fault Finding.
6.1General Alignment Conditions
Perform all electrical adjustments under the following
conditions:
•Power supply voltage: 195 - 264 V
•Connect the set to the mains via an isolation transformer
with low internal resistance.
•Allow the set to warm up for approximately 15 minutes.
•Measure voltages and waveforms in relation to correct
ground.
Caution: It is not allowed to use heatsinks as ground.
•Test probe: R
•Use an isolated trimmer/screwdriver to perform
alignments.
> 10 MΩ, Ci < 20 pF.
i
, 50/60 Hz ± 3 Hz.
AC
6.2Hardware Alignments
Not applicable.
6.3Auto Colour for ADC Calibration
Process
1. Press the following key sequence on the remote control
transmitter: “0 6 2 5 9 6 INFO”, see Figure 6-2
2. Press B, y to move cursor to “Auto Color”.
3. Press Go to do “ADC Gain” and “ADC Offset”.
4. “Exit”.
Figure 6-2 OSD in factory mode
6.3.2For VGA (R/G/B) source
Requirement:
1. Use Chroma 2226 or equivalent equipments.
2. Set Timing mode at 1360 × 768 at 60 Hz.
3. Apply SMPTE-133 pattern, see Figure 6-1
Process
1. Enter factory mode, then refer to Figure 6-2
.
.
.
6.3.1 For CVI (Y/Pb/Pr) source
Equipment Requirements:
Use QuantumData 802BT or equivalent equipments.
Input requirements:
Input Signal Type: YPbPr signal
•Set Timing mode at 720P 50 mode.
Pattern:
Apply SMPTE133 Pattern, see Figure 6-1
.
18860_204_100507.eps
Figure 6-1 SMPTE133 pattern
2010-Jun-18
100507
6.4White Balance Adjustment
6.4.1General set-up
Equipment Requirements:
QuantumData 802BT and CS-200.
Input requirements:
Flat 80 (Full White Pattern, Gray Level = 80%).
Input Injection Point:
YPbPr input (EXT 2).
Note: The test pattern must always keep same, as well as
pattern generation and timing, to avoid “Dynamic Contrast” and
“Dynamic Backlight” generating unknown conditions. These
parameters are located in the Digital Crystal Clear function of
user menu.
6.4.2Alignment Request in the centre of the screen
Pre-check panel uniformity is OK and Pre-check “White
Original Surface Luminance”, Scaler R/G/B gain = 128.
•19" panel: > 240 cd/m
•22" panel: > 240 cd/m
•26" panel: > 320 cd/m
Adjusting “Scaler Gain” in factory mode. The R/G/B gain value
should be below 128 to avoid saturation at the 11-step grey
pattern.
This group setting of color temp. will be applied automatically in
TV / VGA / HDMI / AV source.
2
.
2
.
2
.
Alignments
EN 19TPN1.1E LA6.
Table 6-1 The 1931 CIE chromaticity (x, y) by CS-200
Picture Modexy
Normal (9000K)0.276 ± 0.0100.282 ± 0.010
Cool (11000K)0.287 ± 0.0100.296 ± 0.010
Warm (6500K)0.313 ± 0.0100.329 ± 0.010
Table 6-2 The 1931 CIE chromaticity (x, y) by CA-210
Picture Modexy
Normal (9000K)0.2792 ± 0.0100.3012 ± 0.010
Cool (11000K)0.2909 ± 0.0100.3150 ± 0.010
Warm (6500K)0.3148 ± 0.0100.3522 ± 0.010
If you do not have a colour analyser, you can use the default
values. This is the next best solution. The default values are
average values coming from production.
•Select a COLOUR TEMPERATURE (e.g. COOL,
NORMAL, or WARM).
•Set the RED, GREEN and BLUE default values according
to the values in Table 6-3
•When finished press OK on the RC, then press STORE (in
the SAM root menu) to store the aligned values to the NVM.
•Restore the initial picture settings after the alignments.
Table 6-3 White tone default settings
6.6Serial Number Definition
Table 6-5 BOM Code
Panel SupplierCode
AU1
CPT2
LPL (LG)3
QDI4
CMO5
HSD6
SVA7
Colour temperature
Picture ModeSize
RedGreenBlue
Normal19"113126128
22"102121128
26"127127123
Cool19"105120128
22"96116128
26"115125127
Warm19"116128116
22"112128120
26"127124102
6.5Option Settings
6.5.1Reset Options
In SAM, after reset “Reset option code”, restart the set
immediately.
Table 6-4 Display code overview
CTN_ALT BOM#Panel TypePanel ID
19PFL3405/12_1LG LC185EXN-SCA1119
19PFL3405/12_2
19PFL3405/60_1LG LC185EXN-SCA1119
19PFL3405/60_2
22PFL3405/12_1LG LC216EXN-SCA1120
22PFL3405/12_2
22PFL3405/60_1LG LC216EXN-SCA1120
22PFL3405/60_2
26PFL3405/12_1LG LC260EXN-SCB1121
26PFL3405/12_2
26PFL3405/60_1LG LC260EXN-SCB1121
26PFL3405/60_2
2010-Jun-18
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