Service and Quality
Service Publications Dept.
One Philips Drive
P.O. Box 14810
Knoxville, TN 37914
Manual 7602
Model no.: 20LW202222
First Publish: 5-10-2001
Rev. Date: 10-16-2002
Print Date: 19/11/2005
Electrical Adjustments
REFER TO SAFETY GUIDELINES
SAFETY NOTICE: ANY PERSON ATTEMPTING TO SERVICE THIS CHASSIS MUST FAMILIARIZE
HIMSELF WITH THE CHASSIS AND BE AWARE OF THE NECESSARY SAFETY PRECAUTIONS
TO BE USED WHEN SERVICING ELECTRONIC EQUIPMENT CONTAINING HIGH VOLTAGES.
CAUTION: USE A SEPARATE ISOLATION TRANSFORMER FOR THIS UNIT WHEN SERVICING
Codes And Fault Finding. Menu navigation is done with the 'CURSOR UP, DOWN, LEFT or RIGHT' keys of the
remote control transmitter.
The Service Default Mode (SDM) and Service Alignment Mode (SAM) are described in Service Modes Error
General Alignment Conditions
Perform all electrical adjustments under the following conditions:
• AC voltage and frequency: 110 V (± 10 %), 60 Hz (± 5 %).
• Connect the set to the AC power via an isolation transformer.
• Allow the set to warm up for approximately 20 minutes.
• Measure the voltages and waveforms in relation to chassis ground (with the exception of the voltages on the
primary side of the power supply). Never use the cooling fins / plates as ground.
• Test probe: Ri > 10 MΩ; Ci < 2.5 pF.
• Use an isolated trimmer / screwdriver to perform the alignments.
Hardware Alignments
Page 3
Fig. 1
Vg2 Adjustment
1. Activate the SAM.
2. Go to the WHITE TONE sub menu.
3. Set the values of NORMAL RED, GREEN and BLUE to 40.
4. Go, via the MENU key, to the normal user menu and set
- CONTRAST to zero.
- BRIGHTNESS to minimum (OSD just visible in a dark room).
5. Return to the SAM via the MENU key.
6. Connect the RF output of a pattern generator to the antenna input. Test pattern is a 'black' picture (bl ank screen
on CRT without any OSD info).
Page 4
7. Set the channel of the oscilloscope to 50 V/div and the time base to 0.2 ms (external triggering on the vertical
pulse).
8. Ground the scope at the CRT panel and connect a 10:1 probe to one of the cathodes of the picture tube socket
(see diagram B).
9. Measure the cut off pulse during first full li n e after the frame blanking (see Fig. 2). You will see two pulses, one
being the cut off pulse and the other being the white drive pulse. Choose the one with the lowest value, this is the
cut off pulse.
10. Select the cathode with the highest V
potentiometer (see Fig. 1) on the LOT to the correct value (see table below).
11. Restore BRIGHTNESS and CONTRAST to normal (= 31).
Fig. 2
DC value for the alignment. Adjust the Vcutoff of this gun with the SCREEN
Focusing
1. Tune the set to a circle or crosshatch test pattern (use an external video pattern generator).
2. Choose picture mode NATURAL (or MOVIES) with the 'SMART PICTURE' button on the remote control
transmitter.
3. Adjust the FOCUS potentiometer (see Fig.1) until the vertical lines at 2/3 from east and west, at the height of the
centerline, are of minimum width without visible haze.
Software Alignments And Settings
Enter the Service Alignment Mode (see Service Modes Error Codes And Fault Finding.). The SAM menu will now
appear on the screen.
Options
Page 5
A
Display Option Byte Table
Options are used to control the presence / absence of certain
features and hardware.
How to change an Option Byte
n Option Byte represents a number of differen t op ti ons.
Changing these bytes directly makes it possible to set all options very fast. All options are controlled via seven option
bytes. Select the option byte (OB1.. OB7) with the MENU UP/DOWN keys, and enter the new value.
Leaving the OPTION submenu saves changes in the Option Byte settings. Some changes will only take effect after
the set has been switched OFF and ON with the AC power switch (cold start).
How to calculate the value of an Option Byte
Calculate an Option Byte value (OB1 .. OB7) in the following way:
1. Check the status of the single option bits (OP): are they enabled (1) or disabled (0).
2. When an option bit is enabled (1) it represents a certain value (see column 'Dec. value' in table below). When an
option bit is disabled, its value is 0.
3. The total value of an Option Byte is formed by the sum of its eight option bits.
Option Bit Assignment
Following are the option bit assignments for all L01 software
clusters.
0 : Tuning is not for China set, or this option bit is not applicable,
1 : Tuning is for China set,
Default setting : 0.
• OP11: VIRGIN_MODE 0 :
Virgin mode is disabled or not applicable,
1 : Virgin mode is enabled. Plug and Play menu item will be displayed to perform installation at the initial startup of
the TV when VIRGIN_MODE is set to 1. After installation is finished, this option bit will be automatically set to 0,
Default setting : 0.
• OP12: UK_PNP
0 : UK's default Plug and Play setting is not available or not applicable, 1 : UK's default Plug and Play setting is
available. When UK_PNP and VIRGIN_MODE are set to 1 at the initial setup, LANGUAGE = ENGLISH,
COUNTRY = GREAT BRITAIN and after exiting from menu, VIRGIN_MODE will be set automatically to 0 while
UK_PNP remains 1,
Default setting : 0.
• OP13: ACI
0 : ACI feature is disabled or not applicable,
1 : ACI feature is enabled,
Default setting : 0.
• OP14: ATS
0 : ATS feature is disabled or not applicable, 1 : ATS feature is enabled. Wh en ATS is enabled, it sorts the
program in an ascending order starting from program 1,
Default setting : 0.
• OP15: LNA
0 :Auto Picture Booster is not available or not applicable,
1: Auto Picture Booster is available,
Default setting : 0.
• OP16: FM_RADIO
0 : FM radio feature is disabled or not applicabl e ,
1 : FM radio feature is enabled,
Default setting : 0.
• OP17: PHILIPS_TUNER
0 : ALPS / MASCO compatible tuner is in use,
1 : Philips compatible tuner is in use,
Default setting : 0.
• OP20: HUE
Page 8
0 : Hue/Tint Level is disabled or not applicable,
1 : Hue/Tint Level is enabled,
Default setting : 0.
• OP21: COLOR_TEMP
0 : Color Temperature is disabled or not applicabl e ,
1 : Color Temperature is enabled,
Default setting : 0.
• OP22: CONTRAST_PLUS
0 : Contrast+ is disabled or not applicable,
1 : Contrast+ is enabled,
Default setting : 0.
• OP23: TILT
0 : Rotate Picture is disabled or not applicable,
1 : Rotate Picture is enabled,
Default setting : 0.
• OP24: NOISE_REDUCTION
0 : Noise Reduction (NR) is disabled or not applicable,
1 : Noise Reduction (NR) is enabled,
Default setting : 0.
• OP25: CHANNEL_NAMING
0 : Name FM Channel is disabled or not applicable,
1 : Name FM Channel is enabled,
Default setting : 0.
Note : Name FM channel can be enabled only when FM_RADIO = 1.
• OP26: SMART_PICTURE
0 : Smart Picture is disabled or not applicable,
1 : Smart Picture is enabled,
Default setting : 1
• OP27: SMART_SOUND
0 : Smart Sound is disabled or not applicable,
1 : Smart Sound is enabled,
Default setting : 1
• AP30: AVL
0 : AVL is disabled or not applicable,
1 : AVL is enabled,
Default setting : 0.
• OP31: WSSB
0 : WSSB is disabled or not applicable,
1 : WSSB is enabled,
Default setting : 0.
Note : This option bit can be set to 1 only when WIDE_SCREEN = 1.
• OP32: WIDE_SCREEN
0 : Software is used for 4:3 set or not applicable,
1 : Software is used for 16:9 set,
Default setting : 0.
• OP33: SHIFT_HEADER_SUBTITLE
0 : Shift Header / Subtitle is disabled or not applicable,
1 : Shift Header / Subtitle is enabled,
Default setting : 0.
Note : This option bit can be set to 1 only when WIDE_SCREEN = 1.
Page 9
• OP34: CONTINUOUS_ZOOM
0 : Continuous Zoom is disabled or not applicable,
1 : Continuous Zoom is enabled,
Default setting : 0.
Note : This option bit can be set to 1 only when WIDE_SCREEN = 1.
• OP35: COMPRESS_16_9
0 : COMPRESS 16:9 selection is not applicable. Item should not be in the FORMAT menu list,
1 : COMPRESS 16:9 selection is applicable. Item should not be in the FORMAT menu list,
Default setting : 0.
• OP36: EXPAND_4_3
0 : Expand 4:3 selection is not applicable. Item should not be in the FORMAT menu list,
1 : Expand 4:3 selection is applicable. Item should be in the FORMAT menu list,
Default setting : 0.
• OP37: EW_FUNCTION
0 : EW function is disabled. In this case, only Expand 4:3 is allowed, Compress 16:9 is not applicable.
1 : EW function is enabled. In this case, both Expand 4:3 and Compress 16:9 are applicable.
Default setting : 0.
• OP40: STEREO_NON_DBX
0 : For AP_NTSC, chip TDA 9853 is not present,
1 : For AP_NTSC, chip TDA 9853 is present,
Default setting : 0.
• OP41: STEREO_DBX
0 : For AP_NTSC, chip MSP 3445 is not present,
1 : For AP_NTSC, chip MSP 3445 is present, Default setting : 0.
• OP42: STEREO_PB
0 : For AP_PAL, chip MSP3465 is not present,
1 : For AP_PAL, chip MSP3465 is present,
Default setting : 0.
• OP43: STEREO_NICAM_2CS
0 : For EU and AP_PAL, chip MSP 3415 is not present,
1 : For EU and AP_PAL, chip MSP 3415 is present,
Default setting : 0.
• OP44: DELTA_VOLUME
0 : Delta Volume Level is disabled or not applic a bl e ,
1 : Delta Volume Level is enabled,
Default setting : 0.
• OP45: ULTRA_BASS
0 : Ultra Bass is disabled or not applicable,
1 : Ultra Bass is enabled,
Default setting : 0.
• OP46: VOLUME_LIMITER
0 : Volume Limiter Level is disabled or not applicable,
1 : Volume Limiter Level is enabled,
Default setting : 0.
• OP47: INCR_SUR
0 : Incredible Surround feature is disabled,
1 : Incredible Surround feature is enabled,
Default setting : 1
• OP50: PIP
0 : PIP is disabled or not applicable,
Page 10
1 : PIP is enabled,
Default setting : 0.
• OP51: HOTEL_MODE
0 : Hotel mode is disabled or not applicable,
1 : Hotel mode is enabled,
Default setting : 0.
• OP52: SVHS
0 : SVHS source is not available,
1 : SVHS source is available,
Default setting : 0.
Note : This option bit is not applicable for EU.
• OP53: CVI
0 : CVI source is not available,
1 : CVI source is available,
Default setting : 0.
• OP54: AV3
0 : Side/Front AV3 source is not present,
1 : Side/Front AV3 source is present,
Default setting : 0.
• OP55: AV2
0 : AV2 source is not present,
1 : AV2 source is present,
Default setting : 0.
Note : For EU, when AV2=1, both EXT2 and SVHS2 should be included in the OSD loop.
• OP56: AV1
0 : AV1 source is not present,
1 : AV1 source is present,
Default setting : 0.
• OP57: NTSC_PLAYBACK
0 : NTSC playback feature is not available,
1 : NTSC playback feature is available,
Default setting : 0.
• OP60: Reserved
Default setting : 0.
• OP61: SMART_TEXT
0 : Smart Text Mode and Favorite Page are disabled or not applicable,
1 : Smart Text Mode and Favorite Page are enabled,
Default setting : 1.
• OP62: SMART_LOCK
0 : Child Lock and Lock Channel are disabled or not applicable for EU,
1 : Child Lock and Lock Channel are enabled for EU,
Default setting : 1.
• OP63: VCHIP
0 : VCHIP feature is disabled,
1 : VCHIP feature is enabled,
Default setting : 1.
• OP64: WAKEUP_CLOCK
0 : Wake up clock feature is disabled or not applicable,
1 : Wake up clock feature is enabled,
Default setting : 1.
Page 11
• OP65: SMART_CLOCK
0 : Smart Clock Using Teletext and Smart Clock Using PBS is disabled or not applicable,
1 : Smart Clock Using Teletext and Smart Clock Using PBS is enabled. For NAFTA, menu item AUTOCHRON is
present in the INSTALL submenu,
Default setting : 0.
• OP66: SMART_SURF
0 : Smart Surf feature is disabled or not applicable,
1 : Smart Surf feature is enabled,
Default setting : 0.
• OP67: PERSONAL_ZAPPING
0 : Personal Zapping feature is disabled or not applicable,
1 : Personal Zapping feature is enabled,
Default setting : 0.
• OP70: MULTI_STANDARD _EUR
0 : Not for Europe multi standard set, or this option bit is not applicable,
1 : For Europe multi standard set.
Default setting : 0.
Note : This option bit is used to control the SYSTEM selection in Manual Store : If MULTI_STANDARD_EUR = 1
then SYSTEM = Europe, West Europe, East Europe, UK, France otherwise SYSTEM = 'Europe, West Europe,
UK for West Europe' (WEST_EU=1) or SYSTEM = 'Europe, West Europe, East Europe for East Europe'
(WEST_EU=0)
• OP71: WEST_EU
0 : For East Europe set, or this option bit is not applicable,
1 : For West Europe set,
Default setting : 0.
• OP71 and 70: SYSTEM_LT_1, SYSTEM_LT_2
These two option bits are allocated for LATAM system selection.
00 : NTSC-M
01 : NTSC-M, PAL-M
10 : NTSC-M, PAL-M, PAL-N
11 : NTSC-M, PAL-M, PAL-N, PAL-BG
Default setting : 00
• OP70, 71 and 72: SOUND_SYSTEM_AP_1, SOUND_SYSTEM_AP_2, SOUND_SYSTEM_AP_3
These three option bits are allocated for AP_PAL sound system selection.
000 : BG
001 : BG / DK
010 : I / DK
011 : BG / I / DK
100 : BG / I / DK / M
Default setting : 00
• OP73: COLOR_SYSTEM_AP
This option bit is allocated for AP-PAL color system selection.
0 : Auto, PAL 4.43, NTSC 4.43, NTSC 3.58
1 : Auto, PAL 4.43, NTSC 4.43, NTSC 3.58, SECAM
Default setting : 0
• OP74: Reserved
Default setting : 0.
• OP75: Reserved
Default setting : 0.
Page 12
• OP77 and 76: TIME_WIN1, TI ME_WIN2
A
A
00 :The time window is set to 1.2s
01 : The time window is set to 2s
10 : The time window is set to 5s
11 : not in use
Default setting : 01
Note :The time-out for all digit entries depend on this setting.
Tuner
Note: Described alignments are only necessary when the NVM (item 7602) is replaced.
IF PLL
This adjustment is auto-aligned. Therefore, no action is
required.
FW (AFC window)
Fixed value is OFF.
GC (AGC take over point)
Set the external pattern generator to a color bar video signal and connect the RF output to aerial in put. Set amplitude
to 10 mV and set frequency to 61.25 MHz (channel 3).
Connect a DC multimeter to pin 1 of the tuner (item 1000 on the main panel).
1. Activate the SAM.
2. Go to the TUNER sub menu.
3. Select AFW with the UP/DOWN cursor keys and set to ON.
4. Select AGC with the UP/DOWN cursor keys.
5. Adjust the AGC-value (default value is 27) with the LEFT/RIGHT cursor keys until the voltage at pin 1 of the tuner
Page 13
lies between 3.8 and 2.3 V.
A
A
A
A
6. Select AFW with the UP/DOWN cursor keys and set to OFF.
7. Switch the set to STANDBY.
YD (Y-delay adjustment)
lways set to 3.
CL (Cathode drive level)
lways set to 4.
FA
Read only bit, for monitoring purpose only.
FB
Read only bit, for monitoring purpose only.
White Tone
In the WHITE TONE sub menu, the values of the black cut off level can be adjusted. Normally, no alignment is
needed for the WHITE TONE. You can use the given default values.
The color temperature mode (NORMAL, COOL and WARM) and the color (R, G, and B) can be selected with the
UP/DOWN RIGHT/LEFT cursor keys. The value can be changed with the LEFT/RIGHT cursor keys. First, select the
values for the NORMAL color temperature. Then select the values for the COOL and WARM mode. After alignment,
switch the set to standby, in order to store the alignments.
Default settings:
1. NORMAL (color temperature = 10500 K):
− NORMAL R = 40
− NORMAL G = 40
− NORMAL B = 40
Page 14
2. COOL (color temperature = 14000 K):
− DELTA COOL R = -2
− DELTA COOL G = 0
− DELTA COOL B = 6
3. WARM (color temperature = 8200 K):
− DELTA WARM R = 2
− DELTA WARM G = 0
− DELTA WARM B = -7
Geometry
The geometry alignments menu contains several items to align the set, in order to obtain a correct picture geometry.
Connect an external video pattern generator to the aerial input of the TV-set and input a crosshatch test pattern. Set
the generator amplitude to at least 1 mV and set frequency to 61.25 MHz (channel 3).
1. Set 'Smart Picture' to NATURAL (or MOVIES).
2. Activate the SAM menu (see chapter 5).
3. Go to the GEOMETRY sub menu.
4. Choose HORIZONT AL or VERTICAL alignment
Now the following alignments can be performed:
Horizontal:
• Horizontal Parallelogram (HP) Align straight vertical lines in the top and the bottom; vertical rotation around the
center.
• Horizontal Bow (HB) Align straight horizontal lines in the top and the bottom; horizontal rotation around the
center.
Page 15
• Horizontal Shift (HSH) Align the horizontal center of the picture to the horiz ontal center of the CRT.
• East West Width (EWW) Align the picture width until the complete test pattern is visible.
• East West Parabola (EWP) Align straight vertical lines at the sides of the screen.
• Upper Corner Parabola (UCP) Align straight vertical lines in the upper corners of the screen.
• Lower Corner Parabola (LCP) Align straight vertical lines in the lower corners of the screen.
• East West Trapezium (EWT) Align straight vertical lines in the middle of the screen.
• H60 Align straight horizontal lines if NTSC system is used (60 Hz) i.s.o. PAL (50 Hz).
Vertical:
• Vertical slope (VSL) Align the vertical center of the picture to the vertical center of the CRT. This is the first of the
vertical alignments to perform. For an easy alignment, set SBL to ON.
• Vertical Amplitude (VAM) Align the vertical amplitude so that the complete test pattern is visible.
• Vertical S-Correction (VSC) Align the vertical linearity, meaning that vertical intervals of a grid pattern must be
equal over the entire screen height.
• Vertical Shift (VSH) Align the vertical centering so that the test pattern is located vertically in the middle. Rep eat
the 'vertical amplitude' alignment if necessary.
• Vertical Zoom (VX) The vertical zoom is added in for the purpose of development. It helps the designer to set a
proper values for the movie expand or movie(16x9) compress. Default value is 25.
• V60 Align straight vertical lines if NTSC system (60 Hz) is used i.s.o. PAL (50 Hz).
• Service blanking (SBL) Switch the blanking of the lower half of the screen ON or OFF (to be used in combination
with the vertical slope alignment).
In the table below, you will find the GEOMETRY default values for the different sets.
Page 16
AT
Audio
No alignments are needed for the audio sub menu. Use the
given default values.
Default value is 8.
Page 17
CMT
Default value is 42.
QSS
OFF for mono sets, ON for stereo sets.
FMI
OFF for mono sets, ON for stereo sets.
Page 18
Philips Consumer Electronics
Technical Service Data
Service and Quality
Service Publications Dept.
One Philips Drive
P.O. Box 14810
Knoxville, TN 37914
Manual 7602
Model no.: 20LW202222
First Publish: 5-10-2001
Rev. Date: 10-16-2002
Print Date: 19/11/2005
Troubleshooting
REFER TO SAFETY GUIDELINES
SAFETY NOTICE: ANY PERSON ATTEMPTING TO SERVICE THIS CHASSIS MUST FAMILIARIZE
HIMSELF WITH THE CHASSIS AND BE AWARE OF THE NECESSARY SAFETY PRECAUTIONS
TO BE USED WHEN SERVICING ELECTRONIC EQUIPMENT CONTAINING HIGH VOLTAGES.
CAUTION: USE A SEPARATE ISOLATION TRANSFORMER FOR THIS UNIT WHEN SERVICING
The numbering is in a logical sequence for diagnostics.
lways start diagnosing within a functional block in the sequence of the relevant test points for that block.
Perform measurements under the following conditions:
• Service Default Mode.
• Video: color bar signal.
• Audio: 3 kHz left, 1 kHz right.
Service Modes
Service Default Mode (SDM) and Service Alignment Mode (SAM) offer several features for the service technician,
while the Customer Service Mode (CSM) is used for communication between dealer and customer.
Note: Some L8 and M8 chassis sets use a software version that does not contain the Service Modes (see table). In
this case, use the special Factory Mode Remote Control. This can be ordered by service code 4835 310 57511.
Complete instructions are included. This remote control will place the TV in the Factory Mode and allow access to all
adjustments that a normal Service Mode contains (including setting Option Bytes). Error codes will not be available.
There is also the option of using ComPair, a hardware interface between a computer (see requirements) and the TV
chassis. It offers the ability of structured trouble shooting, error code reading and software version readout for all L8
and M8 chassis.
Requirements: To run ComPair on a computer (laptop or desktop) requires, as a minimum, a 486 processor,
Windows 3.1 and a CD-ROM drive. A Pentium Processor and Windows 95/98 are also acceptable (see also
ComPair).
SW.
cluster
1US0L01UN0-x.yTDA9587Stereo,All Servioce
Softwar
name
UOC typeDiversityRemark
Page 20
1US0L01UN0-x.yTDA9587Stereo,
non-DBX,
CC
1US1L01US1-x.yTDA9587/
TDA9588
2US0L01UM0-x.yTDA9587Mono, CCAll Service
2US1L01UM1-x.yTDA9587Mono, CCWithout
3US0L01US0-x.yTDA9588Stereo,-DBXCCOnly
3US1L01UN1-x.yTDA9587Stereo,
Abbreviations in “Software Name”: U=USA, N=Stereo non-DBX, S=Stereo
DBX, M=Mono
Stereo,-DBXCCOnly
non-DBX,
CC
All Servioce
Modes
Com-Pair (*)
Modes
CSM (*)
Con-Pair (*)
Without
CSM (*)
Service Default Mode (SDM)
Purpose
• To create a predefined setting to get the same measurement results as given in this manual.
• To override SW protections.
• To start the blinking LED pr ocedure.
Specifications
• Tuning frequency: 61.25 MHz (channel 3).
• Color system: NTSC.
• All picture settings at 50 % (brightness, color contrast, hue).
• Bass, treble and balance at 50 %; volume at 25 %.
• All service-unfriendly modes (if present) are disabled, like:
− (sleep) timer,
− child/parental lock,
− blue mute,
− hotel/hospitality mode
− auto switch-off (when no 'IDENT' video signal is received for 15 minutes),
− skip / blank of non-favorite presets / channels,
− auto store of personal presets,
− auto user menu time-out.
How to enter SDM
• Use a standard customer RC-transmitter and key in the code 062596 directly followed by the MENU button, or
• Short wires 9631 and 9641 on the mono carrier and switch the set ON apply AC power. Then press the power
button (remove short after start-up).
Caution: Entering SDM by shorten wires 9631 and 9641 will override the +8V-protection. Do this only for a short
period. When doing this, the service-technician must know exactly what he is doing, as it could lead to damaging
Page 21
A
fter entering SDM, the following screen is visible, with SDM at the upper right side for recognition.
Page 22
How to navigate
• When you press the MENU button on the remote control, the set will switch between the SDM and the normal user
menu (with the SDM mode still active in the background). Return to the SDM screen with the OSD / STATUS
button.
• When you press the OSD / STATUS button on the remote control, the menu will show or hide the error buffer.
This feature is available to prevent interference during waveform measurements.
• On the TV press and hold the 'VOLUME down' and press the 'CHANNEL down' for a few from SDM to SAM and
reverse.
How to exit
Switch the set to STANDBY by pressing the power button on the remote control transmitter (if you switch the set OFF
by removing the AC power, the set will return in SDM when AC power is re-applied). The error buffer is cleared.
Service Alignment Mode (SAM)
Purpose
• To perform alignments.
• To change option settings.
• To display / clear the error code buffer.
Specifications
• Operation hours counter.
• Software version.
• Option settings.
• Error buffer reading and erasing.
• Software alignments.
Page 23
How to enter
• Use a standard customer RC-transmitter and key in the code 062596 directly followed by the OSD / STATUS
button or
• Via ComPair.
The following screen is visible, with SAM at the upper right side for recognition.
1. LLLL This is the operation hours counter. It counts the normal operation hours, not the standby hours.
2. AAABCD-X.Y This is the software identification of the main micro controller
• A = the project name (L01).
• B = the region: E = Europe, A = Asia Pacific, U = NAFTA, L = LATAM.
• C = the software diversity: N = stereo non-DBX, S = stereo DBX, M = mono, D = DVD.
• D = the language cluster number.
• E = UOC diversity.
• X = the main software version number.
• Y = the sub software version number.
3. SAM Indication of the actual mode.
4. Errors buffer Five errors possible.
5. Option bytes Seven codes possible.
6. Clear Erase the contents of the error buffer. Select the CLEAR menu item and press the CURSOR RIGHT key.
The content of the error buffer is cleared.
7. Options To set the Opti on Bytes. See chapter 8.3.1 for a detailed de scription.
8. AKB Disable (0) or enable (1) the 'black current loop' (AKB = Auto Kine Bias).
9. Tuner To align the Tuner. See chapter 8.3.2 for a detailed description.
10. White Tone To align the White Tone. See White tone for a detailed description.
11. Geometry To align the set geometry. See Geometry for a detailed description.
12. Audio No audio alignment is used for NTSC.
How to navigate
• In SAM, select menu items with the CURSOR UP/DOWN key on the remote control transmitter. The selected item
will be highlighted. When not all menu items fit on the screen, move the CURSOR UP/DOWN key to display the
next / previous menu items.
Page 24
• With the CURSOR LEFT/RIGHT keys, it is possible to:
A
− (De)activate the selected menu item.
− Change the value of the selected menu item.
− Activate the selected submenu.
• When you press the MENU button twice, the set will switch to the normal user menus (with the SAM mode still
active in the background). To return to the SAM menu press the OSD / STATUS button [ i+ ].
• When you press the MENU key in a submenu, you will return to the previous menu.
How to exit
Switch the set to STANDBY by pressing the power button on the remote control transmitter (if you switch the set OFF
by removing the AC power, the set will return in SAM when AC power is re-applied). The error buffer is not cleared.
Customer Service Mode (CSM)
Purpose
The Customer Service Mode is (de-)activated by the customer upon request of the service technician during a
telephone conversation, in order to identify the status of the set. This CSM is a read only mode, therefore
modifications in this mode are not possible.
How to enter
The CSM will be turned on after pressing the MUTE key on the remote control transmitter and any of the control
buttons on the TV for at least 4 seconds simultaneously. This activation only works if there is no menu on the screen.
fter switching ON the Customer Service Mode, the following screen will appear:
1. Software identification of the main micro controller (see Service Alignment Mode for an explanation).
2. Error code buffer (see for more details). Displays the last seven errors of the error code buffer.
3. In this line, the Option Bytes (OB) are visible. Each Option Byte is displayed as a decim al number between 0 and
255. The set may not work correctly when an incorrect option code is set. See Options for more information on the
option settings.
4. Indicates which color and sound system is installed for the selected pre-set.
5. Indicates if the set is not receiving an 'IDENT' signal on the selected source. It will display 'Not Tuned'.
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6. Indicates if the sleep timer is enabled.
A
7. Indicates if the V-chip feature is enabled.
8. Value indicates parameter levels at CSM entry.
CO = CONTRAST, CL = COLOR, BR = BRIGHTNESS,
HU = HUE, SH = SHARPNESS
9. Value indicates parameter levels at CSM entry.
VL = VOLUME LEVEL, BL = BALANCE LEVEL, AVL LIM
= AUTO VOLUME LEVEL LIMITER
10. Value indicates parameter levels at CSM entry.
DV = DELTA VOLUME, BS = BASS LEVEL, TR = TREBLE LEVEL
How to exit
You can turn the Customer Service Mode off:
• After you press 'any' key of the remote control transmitter with exception of the CHANNEL and VOLUME keys.
• After you switch-off the TV set with the AC power switch.
Problems And Solving Tips (Related To CSM)
Picture Problems
No colors / noise in picture
Check CSM line 4. Wrong color system installed. To change the setting:
1. Select the MANUAL STORE sub menu.
2. Select and change the SYSTEM setting until picture and sound are correct.
3. Select the STORE menu item.
Colors not correct / unstable picture
Check CSM line 4. Wrong color system installed. To change the setting:
1. Press the MENU button on the remote control.
2. Select the INST ALL sub menu.
3. Select the MANUAL STORE sub menu.
4. Select and change the SYSTEM setting until picture and sound are correct.
5. Select the STORE menu item .
TV switches off or changes channel without any user action
The TV set switches off after TV SWITCHING OFF was displayed.
uto standby switched the set off because:
• There was no 'ident' signal for more than 15 minutes or
• There was no remote control signal received or local key pressed for > 2 hours.
See Alignmentsfor a description of the options to enable / disable auto standby
Picture too dark or too bright
Increase / decrease the BRIGHTNESS and / or the CONTRAST value when:
• The picture improves after you have pressed the 'Smart Picture' button on the remote control.
• The picture improves afte r you have switched on the Customer Service Mode
The new 'Personal' preference value is automatically stored.
White line around picture elements and text
Page 26
Decrease the SHARPNESS value when:
• The picture improves after you have pressed the 'Smart Picture' button on the remote control.
• The picture improves afte r you have switched on the Customer Service Mode
The new 'Personal' preference value is automatically stored.
Snowy picture
Check CSM line 5. If this line indicates 'Not Tuned', check the following:
• No or bad antenna signal. Connect a proper antenna signal.
• Antenna not connected. Connect the antenna.
• No channel / preset is stored at this program number. Go to the INSTALL menu and store a proper channel at this
program number.
• The tuner is faulty (in this case the CODES line will contain error number 10). Check the tuner and replace / repair
if necessary.
Snowy picture and/or unstable picture
• A scrambled or decoded signal is received.
Black and white picture
Increase the COLOR value when:
• The picture improves after you have pressed the 'Smart Picture' button on the remote control.
• The picture improves afte r you have switched on the Customer Service Mode
The new 'Personal' preference value is automatically stored.
Menu text not sharp enough
Decrease the CONTRAST value when:
• The picture improves after you have pressed the 'Smart Picture' button on the remote control.
• The picture improves afte r you have switched on the Customer Service Mode
The new 'Personal' preference value is automatically stored.
Sound Problems
No sound or sound too loud (after channel change / switching on)
Increase / decrease the VOLUME level when the volume is OK after you switched on the CSM. The new 'Personal'
preference value is automatically sto r ed .
ComPair
Introduction
ComPair (Computer Aided Repair) is a service tool for Philips Consumer Electronics products. ComPair is a further
development on the European DST (service remote control), which allows faster and more accurate diagnostics.
Compare has three big advantages:
• ComPair helps you to quickly get an understanding on how to repair the chassis in a short time by guiding you
systematically through the repair procedures.
• ComPair allows very detailed diagnostics (on I
areas. You do not have to know anything about I
• ComPair speeds up the repair time since it can automatically communicate with the chassis (when the
2C level) and is therefore capable of accurately indicating problem
2 C commands yourself because ComPair takes care of this.
Page 27
microprocessor is working) and all repair information is directly available. When ComPair is installed together with
the SearchMan electronic manual of the defective chassis, schematics and PWBs are only a mouse click away.
Specifications
ComPair consists of a Windows based faultfinding program and an interface box between PC and the (defective)
product. The ComPair interface box is connected to the PC via a serial or RS232 cable.
In case of the L8/M8 chassis, the ComPair interface box and the TV communicate via a bi-directional service cable
via the service connector (located on the Main panel, see Hardware alignments
The ComPair faultfinding program is able to determine the problem of the defective television. ComPair can gather
diagnostic information in two ways:
1. Automatic (by comm un ic at ion with the television)
ComPair can automatically read out the contents of the entire error buffer. Diagnosis is done on I
ComPair can access the I 2 C bus of the television. ComPair can send and receive I 2 C commands to the micro
controller of the television. In this way, it is possible for ComPair to communicate (read and write) to devices on
2 C busses of the TV-set.
the I
2. Manually (by asking questions to you)
Automatic diagnosis is only possible if the micro controller of the television is working correctly and only to a
certain extend. When this is not the case, ComPair will guide you through the faultfinding tree by asking you
questions (e.g. Does the screen gives a picture? Click on the correct answer: YES / NO) and showing you
examples (e.g. Measure test-point I7 and click on the correct oscillogram you see on the oscilloscope). You can
answer by clicking on a link (e.g. text or a waveform picture) that will bring you to the next step in the faultfinding
process.
By a combination of automatic diagnostics and an interactive question / answer procedure, ComPair will enable you to
find most problems in a fast and effective way.
Beside fault finding, ComPair provides some addition al features like:
• Up- or downloading of presets.
• Managing of preset lists.
• Emulation of the (European) Dealer Service Tool (DST).
• If both ComPair and SearchMan (Electronic Service Manual) are installed, all the schematics and the PWBs of the
set are available by clicking on the appropriate hyperlink.
suffix D).
2 C level.
Example: Measure the DC-voltage on capacitor C2568 (Schematic/Panel) at the Monocarrier.
Click on the 'Panel' hyperlink to automatically show the PWB with a highlighted capacitor C2568.
Click on the 'Schematic' hyperlink to automatically show the position of the highlighted capacitor.
How To Connect
1. First install the ComPair Browser software (see the Quick Reference Card for installation instructions).
2. Connect the RS232 interface cable between a free serial (COM) port of your PC and the PC connector (marked
with 'PC') of the ComPair interface.
3. Connect the AC power adapter to the supply connector (marked with 'POWER 9V DC') on the compare interface.
4. Switch the ComPair interface OFF.
5. Switch the television set OFF, remove the AC power.
6. Connect the ComPair interface cable between the connector on the rear side of the ComPair interface (marked
2 C') and the ComPair connector on the mono carrier (see figure 8-1 suffix D).
with 'I
7. Plug the AC power adapter in the AC power outlet and switch on the interface. The green and red LEDs light up
Page 28
together. The red LED extinguishes after approx. 1 second while the green LED remains lit.
8. Start the ComPair program and read the intro duction chapter.
The error code buffer contains all errors detected since the last time the buffer was erased. The buffer is written from
left to right. When an error occurs that is not yet in the error code buffer, it is written at the left side and all other errors
shift one position to the right.
The error code buffer is cleared in the following cases:
• By activation of the CLEAR command in the SAM menu:
• When you exit SDM / SAM with the STANDBY command on the remote control (when leaving SDM / SAM, by
disconnecting the set from AC power, the error buffer is not reset).
• When you transmit the command DIAGNOSE-99-OK with ComPair.
• If the content of the error buffer has not changed for 50 hours, it resets automatically.
Examples:
ERROR: 0 0 0 0 0: No errors detected.
ERROR: 6 0 0 0 0: Error code 6 is the most recent and only detected error.
ERROR: 9 6 0 0 0: Error code 6 was first detected and error code 9 is the most recent detected error.
You can also make the contents of the error buffer visible via the blinking LED procedure (see The Blinking
ProcedureThis is especially useful when there is no picture.
LED
Page 29
Error Codes
In case of non-intermittent faults, clear the error buffer before you begin the repair. These to ensure that old error
codes are no longer present.
If possible, check the entire contents of the error buffer. In some situations an error code is only the result of another
error code and not the actual cause (e.g., a fault in the protection detection circuitry can also lead to a protection).
EDeviceError descriptionSymptomCheckDiagram
0-No Error--1-X-Ray / over-voltage
protection
2-High beam currentCRT panel, 3340B1, B2
-Horizontal ProtectionSet will hiccup until it goes to
3TDA8359/
TDA9302
4MSP34X5/
TDA9853
5TDA95xxPOR / +8V protectionSet will hiccup until it goes to
6
I2C busGeneral I2C bus error
7AN7522/3Power down (over
8-E/W protection (Large
9M24C08
10Tuner
11TDA6107/8Black current loop
12M65669
Vertical ProtectionSet will hiccup until it goes to
MSP I2C
identification error
current) protection
Screen)
NVM I2C
identification error
Tuner I2C
identification error
protection
PIP I2C identification
error
Set will hiccup until it goes to
protection mode
protection mode-Fly back line
after 5 s in protection mode
protection mode-One hor.
Line after 5 s in protection
mode
Set turned on without sound
output
protection mode after 8 s
Set is in protection modeSDA/SCL, 1000,
Set will hiccup until it goes to
protection mode
Geometry wrong or set in
protection mode
Set will turn on but is unable
to store data
Set will turn on but has no
picture and sound
Fly back line after 5 s in
protection mode
Picture in picture does not
function
2407 & 7402
(L8),2465 & 7460
(M8)
+200V, LOT 5445,
7460-7463, 6467,
hor. Defl. Coil
ViotlAux +13V,
+50V (M8) 7471,
vert. Defk, Coil
ViotlAux +5V,
+8V,7831,3823/33,
7861,3865/66
3V3, +8V, 7200,
7560, 7480
7200, 7600/01,
3624/25
MainAux, 7901/02,
7561/62
ViotAux+11V,
3400, 3405/06,
7400
3V3, 7601/02,
3611, 3603/04
ViotlAux +5V,
1100, 7482
+200V, 7330, RGB
amps, CRT
+5V, +8V, 7803,
7890/91
A2
A2
A2, A3
A9 or A11
A5-A7, A1, A2
A7
A8, A1
A2
A7
A4, A2
B1, B2
P
The Blinking LED Procedure
Via this procedure you can make the contents of the error buffer visible via the front LED. This is especially useful
when there is no picture.
Page 30
When the SDM is entered, the LED will blink the contents of the error-buffer.
A
Error-codes ≥ 10 are shown as follows:
− a long blink of 750 ms (which is an indication of the decimal digit),
− a pause of 1.5 s,
− n short blinks (n = 1 - 9),
− when all the error-codes are displayed, the sequence finishes with a LED blink of 3 s,
− the sequence starts again.
Example of error buffer: 12 9 6 0 0
fter entering SDM:
− 1 long blink of 750 ms followed by a pause of 1.5 s,
− 2 short blinks followed by a pause of 3 s,
− 9 short blinks followed by a pause of 3 s,
− 6 short blinks followed by a pause of 3 s,
− 1 long blink of 3 s to finish the sequence,
− the sequence starts again.
Protections
If a fault situation is detected an error code will be generated and if necessary the set will be put in the protection
mode.
Blinking of the red LED at a frequency of 3 Hz indicates the protection mode. In some error cases the microprocessor
does not put the set in the protection mode. The error codes of the error buffer can be read via the service menu
(SAM), the blinking LED procedure or via ComPair. The DST diagnose functionality will force the set into the
Service-standby, which is similar to the usual standby mode, however the microprocessor has to remain in normal
operation completely.
To get a quick diagnosis the chassis has three service modes implemented:
• The Customer Service Mode (CSM).
• The Service Default Mode (SDM). Start-up of the set in a predefined way.
• The Service Alignment Mode (SAM). Adjustment of the set via a menu an d with the help of test patterns.
See for a detailed description Circuit description
Repair Tips
Below some failure symptoms are given, followed by a repair tip.
• Set is dead and makes hiccuping sound
'MainSupply' is available. Hiccupping stops when de-soldering L5561, meaning that problem is in the ' M ainSupply'
line. No output voltages at LOT, no horizontal deflection. Reason: line transistor 7460 is defective.
• Set is dead, and makes no sound
Check power supply IC 7520. Result: voltage at pins 1, 3, 4, 5 and 6 are about 180 V and pin 8 is 0 V. The reason
why the voltage on these pins is so high is because the output driver (pin 6) has an open load. That is why
MOSFET 7521 is not able to switch. Reason: feedback resistor 3523 is defective. Caution: be careful measuring
on the gate of 7521; circuitry is very high ohmic and can easily be damaged!
• Set is in hiccup mode and shuts down after 8 s.
Blinking LED (set in SDM mode) indicates error 5. As it is unlikely that ?P 'POR' and '+8V protection' happen at
the same time, measure the '+8V'. If this voltage is missing, check transistor 7480.
Page 31
• Set is non-stop in hiccup mode
Set is in over current mode; check the secondary sensing (opto coupler 7515) and the 'MainSupply' voltage.
Signal 'Stdby_con' must be logic low under normal operation conditions and goes to high (3.3 V) under standb y
and fault conditions.
• Set turns on, but without picture and sound
The screen shows snow, but OSD and other menus are okay. Blinking LED procedure indicates error 11, so
problem is expected in the tuner (pos. 1000). Check presence of supply voltages. As 'Vlotaux+5V' at pin 5 and 7
are okay, 'VT_supply' at pin 9 is missing.
Conclusion: resistor 3460 is defective.
• Set turns on, but with a half screen at the bottom.
Sound is okay
Blinking LED (set in SDM mode) indicates error 3. Check 'Vlotaux+11V' and '+50V'. If they are okay, problem is
expected in the vertical amplifier IC 7471. Measure with a scope the waveform on pin 17 of the UOC. Measure
also at pin 1 of IC 7471. If here the signal is missing, a defective resistor R3244 causes the problem.
19PS45S121 and S122 with 19L8 chassis
INFORMATION: This model, 19PS45S121, or -S122is a "mixed
model". While it has a model (19PS45) that is a 2002 introduction
it has the 2001 chassis (19L8). It was only built during February,
March and April of 2002. In May of 2002 the chassis changed to
19S8 and the model changed from -S121/-S122 to -S321
and -S322.
The micro/UOC (7200) for the -S121/-S122 version is
9352 699 89557. Refer to 19PS40 for other information.
CHANNELS 5 AND 6 SLOW TO TUNE ON ICC CABLE
SYMPTOM: Channel 5 and 6 slow to settle tuning on ICC cable system.
Incremental Coherent Carrier cable systems have all channels at normal
frequencies, except 5 and 6 which are 2 Mhz above normal. May be accompanied
by a screech sound during the delayed tuning sequence.
CURE: Enter customer Install menu and select CABLE instead of AUTO.
Then run AUTO PROGRAM function.
ComPair COMMUNICATION ERRORS
SYMPTOM: When using ComPair with these chassis
and attempting to save changes to the NVM (memory)
you may receive an error message:
AN ERROR HAS OCCURRED DURING
COMMUNICATION WITH THE SET-TIMEOUT
CAUSE: This can occur if there is any IR input or keyboard
input while the TV is in the ComPair mode (displayed "C").
The only input allowed is to turn on the TV after ComPair is
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Page: 3 of 8 Chassis: 19L8
connected and AC power applied to the TV.
CURE: Exit ComPair program and remove AC power from t he TV
Start ComPair again and be cautious about any command inputs.
Jack Panel Connectors
INFORMATION: The following jacks and connectors are used
in the K8/L8/M8/H8 chassis. When looking for a part number know
function, location (front/side/rear) and number of connectors on the
connector cluster. Front and Side use the same connectors.
2422 015 19364 Surround Speaker Jacks
2422 026 04637 Front AV Jacks Mono
2422 026 04742 Front AV Jacks Stereo
2422 026 04747 Headphone Jack
2422 026 04826 AV IO Jack Cluster-K8
2422 026 04926 S-Video Jacks *
2422 026 05026 Side AV Stereo Jacks
2422 026 05106 AV Stereo Jacks (12)
2422 026 05184 AV Stereo Jacks (6)
2422 026 05211 AV Stereo Jacks (9)
3139 110 38951 M-Link Jack (J)
LOCKUP, CORRUPT CLOSED CAPTION, MORE MODELS
SYMPTOM: The TV will lock-up (not respond to remote) and/or
display scrambled Closed Caption. Other unusual responses may occur.
CLUE: Break AC supply to reset the micro will cure for short time.
CURE: Replace 7200 UOC, the microprocessor.
NEW MODELS INVOLVED:
14RF50 7200 UOC 9352 699 87557
STEREO WITH VCR AND SET TOP BOX
GENERAL INFORMATION:
There is some misunderstanding about TV broadcast stereo
and how it can be received by a TV set.
VCR
TO TV ANTENNA INPUT:
When the VCR is connected to the antenna (coax) connector on
the TV, stereo can only be received by the TV if the VCR is in
the "TV" mode. This is the mode that allows the TV to use it's
channel selector. In the TV mode of the VCR the station signal
Page 38
Page: 7 of 8 Chassis: 19L8
is bypassed around the VCR circuits and the original (antenna
or cable) signal goes to the TV channel selector. In this mode
of operation (TV selects channels) the TV will receive stereo
if the station is transmitting stereo.
If the VCR is set to the "VCR" mode the VCR selects the TV
channel and NO stereo is passed to the TV antenna (coax)
connector. The process of the TV signal in the VCR erases
the stereo portion of the signal when the VCR is in the "VCR"
mode.
Playing a stereo tape on a stereo VCR will not deliver stereo
to the TV antenna (coax) connector, only to the A/V jacks.
TO AUDIO/VIDEO JACKS ON TV:
TV broadcast stereo may be heard by the using TV A/V jacks
if two conditions are met.
1) The VCR has a stereo decoder built in. Only a few older
VCR's have this. This decoder is called MCTS (Multi Channel
Television Sound) or BTSC (Broadcast Television Systems
Committee).
2) The TV (or cable) channel selected is transmitting stereo.
SET TOP CABLE BOX
These will not send a stereo signal to the antenna (coax) connector
of the TV set. If (rare case) the set top cable box has A/V output it
might be able to supply video and stereo audio to the TV A/V jacks.
Check with the cable company.
SET TOP HIGH DEFINITION BOX
These HD boxes can only supply stereo via A/V cables to the TV,
not by the TV antenna (coax) connector.
SATELLITE RECEIVERS
A satellite receiver can only supply stereo via A/V cables to the TV,
not by the TV antenna (coax) connector.
V-CHIP BLOCK IN FACTORY MODE
INFORMATION: There are reports of the last 2 years (2001/2002)
of Direct View Color TV displaying a V-Chip block when entering
Factory Mode . This is reported to happen at random intervals
if Factory Mo de is entered by the Factory Mode Remote while
viewing a TV program.
The random factor comes from the fact that while programs are
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Page: 8 of 8 Chassis: 19L8
rated in many cases, the commercials are not.
When entering Factory Mode all v-chip ratings are turned on.
This is to allow a quick check in the factory process. At exit of
Factory Mode all settings are turned off.
For stable and visible display use a pattern generator. It will
not give a V-Chip block.
VERTICAL SLOPE CHANGE WITH WARM UP
SYMPTOM: Vertical size or linearity change with warm up.
CURE: Replace 2244 with part number 2222 370 75104.
A 100 nf, 63 volt, 10% Metal Polyester.
Page 40
Philips Consumer Electronics
Technical Service Data
Service and Quality
Service Publications Dept.
One Philips Drive
P.O. Box 14810
Knoxville, TN 37914
Manual 7602
Model no.: 20LW202222
First Publish: 5-10-2001
Rev. Date: 10-16-2002
Print Date: 19/11/2005
Parts List
REFER TO SAFETY GUIDELINES
SAFETY NOTICE: ANY PERSON ATTEMPTING TO SERVICE THIS CHASSIS MUST FAMILIARIZE
HIMSELF WITH THE CHASSIS AND BE AWARE OF THE NECESSARY SAFETY PRECAUTIONS
TO BE USED WHEN SERVICING ELECTRONIC EQUIPMENT CONTAINING HIGH VOLTAGES.
CAUTION: USE A SEPARATE ISOLATION TRANSFORMER FOR THIS UNIT WHEN SERVICING