PHCC Pro C11 User Manual

Combination Primary and

Backup Sump Pump System

Instruction

Manual &

Safety

Warnings

Pro Series C11

Table of Contents

Important Safety Warnings and Instructions

Electrical precautions 1 Battery preparation 1 Battery precautions 1

Introduction

Items included in system 2 Additional items needed 2 System specifications 2

Installing the Pipe and Pump 3

Battery Instructions 4,5

System Connections

Mounting the control unit 5 Connecting the backup pump 5 Installing the battery fluid sensor 5 Connecting the battery 6 Connecting the charger 6 Connecting the primary pump 6

Product Operation

Float switches 6 1/8” weep holes 6 Controllers 6

Understanding the Warning Lights and Alarms

Silencing the alarm during an emergency 7 Power alarm 7 Battery fluid low 7 Refilling the battery 7 Pump was activated 8 Replacing the backup pump 8,9 Replacing the primary pump 10,11 System operating 11 Battery corroded or defective 11 Cleaning battery terminals 12 Replacing the battery 12,13 Test-reset button 13

Testing the System

Testing the backup float switch 13 Testing the primary float switch 13,14

Maintenance Check List 14

Parts & Service Information

Technical support 14

Replacement Parts Diagram & List 15

Troubleshooting Guide 16

Warranty 17

Important Safety Warnings & Instructions

SAVE THESE INSTRUCTIONS. This manual

contains important SAFETY WARNINGS and OPERATING INSTRUCTIONS for the Pro Series combination sump pump system. You will need to refer to it before attempting any installation or maintenance. ALWAYS keep these instructions with the unit so that they will be easily accessible.

Failure to read and follow these warnings and instructions could result in property damage, serious injury, or death. It is important to read this manual, even if you did not install the Pro Series combination sump pump system, since this manual contains safety information regarding the use and maintenance of this product. DO NOT DISCARD THIS MANUAL.

ELECTRICAL PRECAUTIONS

DANGER

Risk of electrical shock and fire hazard. May result in death, serious injury, shock or burns. To help reduce these risks, observe the following precautions:

• DO NOT walk on wet areas of the basement

until all power has been turned off. If the main power supply is in a wet basement, call an electrician.

• ALWAYS disconnect the pumps from the power

source before servicing or making adjustments.

• ALWAYS unplug the control units and

disconnect the cables from the battery before attempting any maintenance or cleaning.

• NEVER handle the pump or control unit with

wet hands or when standing on a wet or damp surface while the pump is plugged into the power source.

• MAKE SURE THERE IS A PROPERLY GROUNDED RECEPTACLE AVAILABLE. This pump is wired with a 3-prong grounded plug. To reduce the risk of electric shock, be certain that it is only connected to a properly grounded 3-prong receptacle (preferably with ground fault circuit interrupt). If you have a 2-prong receptacle, have a licensed electrician

replace it with a 3-prong receptacle according to local codes and ordinances.

• NEVER bypass grounding wires or remove the

ground prong from the plug.

• DO NOT use an extension cord. The electrical

outlet should be within the length of the pump's power cord, and at least 4 feet above the floor level to minimize potential hazards from flood conditions.

• DO protect the electrical cord from sharp

objects, hot surfaces, oil and chemicals. Avoid kinking the cord.

• MAKE SURE the supply circuit has a fuse or

circuit breaker rated to handle the power requirements noted on the nameplate of the pump.

CAUTION

To reduce the risk of hazards that can cause injury or property damage, observe the following precautions:

• DO NOT use the power cord or strain relief to

carry the pumps. Use the handle.

• DO NOT pull on the cord to disconnect the

system or the pump. Pull the plug.

• DO NOT expose the control units to rain or

snow.

• DO NOT operate the pumps or control units if

they have been damaged in any way.

• DO NOT use pumps in pits handling raw

sewage, salt water, or hazardous liquids.

• DO NOT disassemble the pumps or control

units. When service is required, contact Glentronics' technical support at 800-9910466, option 3. Return the product to the manufacturer for any repairs at the following address:

Glentronics, Inc.

640 Heathrow Drive, Lincolnshire, IL 60069

BATTERY PREPARATION

WARNING / POISON

Sulfuric acid can cause blindness or severe burns. Avoid contact with skin, eyes or clothing. In the event of accident, flush with

water and call a physician immediately. KEEP OUT OF REACH OF CHILDREN.

To help reduce these risks, observe the following precautions:

• Someone should be within range of your voice or close enough to come to your aid when you work near a lead-acid battery.

•

Have plenty of fresh water and soap nearby in case battery acid contacts skin, clothing or eyes.

• Wear eye and clothing protection and avoid touching your eyes while working with battery acid or working near the battery.

• If battery acid contacts skin or clothing, wash immediately with soap and water. If acid enters eye, immediately flood eye with running cold water for at least 15 minutes and get medical attention.

• Battery posts and terminals contain lead and lead compounds, chemicals known to the State of California to cause cancer and reproductive harm. Wash hands after handling.

BATTERY PRECAUTIONS

DANGER

Explosive gases could cause serious injury or death. Cigarettes, flames or sparks could cause battery to explode in enclosed spaces. Charge in well-ventilated area. Always shield eyes and face from battery. Keep vent caps tight and level.

To help reduce these risks, observe the following precautions:

• NEVER smoke or allow a spark or flame in the vicinity of the battery.

• Use the Pro Series control unit for charging a LEAD-ACID battery only. DO NOT use the control unit for charging dry-cell batteries that are most commonly used with home appliances.

• Be sure the area around the battery is wellventilated.

• When cleaning or adding water to the battery, first fan the top of the battery with a piece of cardboard or another non-metallic blow away any hydrogen or oxygen gas that may have been emitted from the battery.

material to

• DO NOT drop a metal tool onto the battery. It

might spark or short-circuit the battery and cause an explosion.

• Remove personal metal items such as rings, bracelets, watches, etc. when working with a lead-acid battery. A short circuit through one of these items can melt it causing a severe burn.

• ALWAYS remove the charger from the electrical outlet before connecting or disconnecting the battery cables. Never allow the rings to touch

each other.

• Check the polarity of the battery posts. The POSITIVE (+) battery post usually has a larger diameter than the NEGATIVE (-) post.

POSITIVE POST HAS LARGER DIAMETER

• When connecting the battery cables, first connect the small ring on the end of the WHITE wire to the NEGATIVE (-) post of the battery, and then connect the large ring on end of the BLACK wire to the POSITIVE (+) post of the battery.

POSITIVE

POST

Do not use system to pump flammable or explosive fluids such as gasoline, fuel oil, kerosene, etc.

NEGATIVE POST HAS SMALLER DIAMETER

DANGER

NEGATIVE

POST

Page 1

Introduction

The Pro Series Pair of Pumps combination system is designed to provide both primary and backup pumping capabilities. The primary pump will operate as long as it is receiving AC power. If the power is interrupted, or more water is coming into the sump than the AC pump can handle, the backup sump pump will begin pumping automatically. The backup system has unique monitoring features that diagnose a problem and sound an alarm. A light on the display panel of the control unit will indicate the cause of the alarm and the corrective action. The two systems have been pre-assembled for easy installation.

For added reliability, the float switches have, not one, but two floats. Should one float fail to operate, the second float automatically activates the pump.

The Pair of Pumps Combination Sump Pump System includes:

• A 1/3 HP primary pump with a caged dual float switch, and a blue piggyback controller that plugs into the wall outlet

• A blue backup pump

• A black control unit with a battery fluid sensor, a dual float switch, and battery cables

• A battery charger

• A battery cap with a hole to accommodate the fluid sensor

• A battery box

• A rubber union

• A battery filler bottle for adding distilled water to the battery

You will also need to supply:

• A Pro Series 1000 Standby Battery or a Pro Series 2200 Standby Battery

• A surge protector (recommended)

• Six (6) quarts of 1.265 specific gravity battery acid

DO NOT use an automotive battery with this system

For some installations you may need additional items:

• 1-1/2” rigid PVC pipe to connect to the existing plumbing

• A PVC pipe connector or a rubber union

• PVC pipe cleaner and cement

Battery Box

Controller

Backup

Pump

Backup Pump

Float Switch

Backup

Pump

Fluid Sensor

Battery Wires

Primary

Pump Float

Switch

Primary Pump

Cable Tie

Primary Pump Controller

Battery

Filler

Bottle

Rubber Union

Battery Cap

System Specifications

Power supply requirements .......115 volts, 60 Hz

AC pump pumping capacity...... 2770 GPH @ 10’

............................................. 46 GPM @ 10’

DC pump pumping capacity...... 1000 GPH @ 10’

............................................. 17 GPM @ 10’

Overall dimensions.................. 11” W x 23¾” H

Page 2

Installing the Pipe and Pump

233/4”

CUT

PVC TO

THIS

LENGTH

The Pro Series Pair of Pumps combination system is compact and will fit in a sump pit as small as 12” wide. It measures 23¾” inches from the bottom of the pump stand to the top of the Yconnector where it will be attached to the discharge pipe.

Use a pit that conforms to all local codes, and check the code to see if a gate valve or ball valve if is required.

The discharge pipe must be positioned in a downward slope when it exits the building, so any remaining water will drain away. Failure to do this will prevent water from exiting the pit, and damage the pump if the line freezes.

The system should be placed on a flat surface free from dirt and debris. If the bottom of the sump pit is not clean, remove as much of the debris as possible. The pumps are attached to a sump foot (stand) to raise them above any debris.

Diagram A

233/4“

If you are replacing an old sump pump, unplug

the pump from the outlet.

1. Remove the check valve or rubber union. Discard the check valve. The Pro Series system contains built-in check valves, so the old check valve will not be needed. If the existing system is installed without a check valve or rubber union, saw the pipe apart above the sump pit. (Refer to the diagram in step 3)

2. Remove the old pump from the pit, and unscrew the pipe and pipe adapter from the pump. You can use this pipe for the rest of the installation.

3. Measure the distance from the bottom of the sump pit to the end of the discharge pipe. Subtract 24¾” inches (the height of the pump system + 1 inch). Cut a piece of 1-1/2” rigid PVC pipe to that length.

4. (a) Connect this piece to the discharge pipe by cementing the two pieces together with a 1-1/2” PVC pipe connector. (Follow the instructions on the PVC pipe cleaner and cement.) OR

, (b) connect the two pieces of

pipe together with a rubber union.

5. Remove the attached cords and controllers from the carton and place them next to the pump system. BE SURE THE CORDS AND CONTROLLERS DO NOT FALL INTO THE SUMP PIT.

6. Loosen the hose clamps on the enclosed rubber union, and slide the union up on the discharge pipe until it is even with the bottom of the pipe.

7. Lift the combination system by the handle on the primary pump and lower it into the sump pit. Make sure it is level.

8. Inspect the two float switches. They should both be vertical.

9. Position the top of the pump system pipe so that it is directly below the discharge pipe. Slide the rubber union down until ½ of the rubber union is covering the pump pipe, and the other half is covering the bottom of the discharge pipe. Tighten the hose clamp screws securely.

4a3

LIFT

8 9

Page 3

Battery Instructions

2nd LEVEL

1st LEVEL

LATES

CELL WALL

BATTERY TERMINALS

BATTERY CAP RINGS

CROSS SECTION OF BATTERY

The Pro Series 1000 Standby Battery has been designed to run this system for a minimum of 6 hours continuously. However, most of the time the pump will turn on and off, and the battery will run the pump intermittently for days. In addition, the unique materials in the battery enable it to last for 5-7 years in standby service.

To extend the run time of the pump, use the Pro Series 2200 Standby Battery. This larger battery will run this pump continuously for 12 hours.

CAUTION

• The use of automotive batteries is NOT recommended. Automotive batteries are not designed for this application. They will only run the pump for a short time and will have a shorter life than a standby battery.

• The battery fluid sensor is designed to fit the Pro Series Standby batteries. Measuring the battery fluid is one of the most important features of the system, since about 80% of backup sump pump failures are the result of a battery that has dried out.

• The internal construction of some wet cell batteries may not be compatible with this system. The use of a Pro Series battery is HIGHLY recommended.

DANGER

Do not insert the fluid sensor into any battery except a Pro Series Standby Battery. Do not drill a hole in another brand of battery to accommodate the fluid sensor. Batteries emit explosive gases which can cause serious injury or death.

PREPARING THE PRO SERIES STANDBY BATTERY

The Pro Series Standby batteries are shipped dry (without acid) so they never lose power before you take them home. A battery is activated when the acid is added, and then it slowly begins to deteriorate as it ages. By adding the acid just before use, the battery will always be fresh. Use 1.265 specific gravity battery acid to fill the battery. It is available where you purchased the battery.

NOTE: Pro Series batteries now come in two configurations. The tops of the batteries look different, and the directions for filling the batteries and connecting the fluid sensor will vary slightly. Instructions for both batteries follow. If the top of your battery looks like the photo of BATTERY A, follow the instructions on this page. If the top of your battery looks like the photo of BATTERY B, follow the instructions on page 5.

DANGER/POISON

Contains sulfuric acid. Wear eye and clothing protection. If battery acid contacts skin or clothing, wash immediately with soap and water. If acid enters eyes, flush with water for 15 minutes, and get prompt medical attention. Review the safety instructions on page 1.

TO FILL THE BATTERY

1. Place the battery box on the floor. Place the dry (unfilled) battery into the battery box.

2. Remove the foil seal on the top of the battery.

3. Carefully push in the perforated tab at the top of the acid pack. Lift up the large tab and pull out the dispensing hose. Hold the hose upright above the pack and squeeze the hose forcing all the acid back into the pack.

BATTERY A

DO NOT throw an old battery in the trash. Take it to a service station or recycling center.

4. Position the acid pack and battery as shown below. Pinch the end of the hose together and cut off the tip. Insert the end of the hose into each cell. Control the flow by pinching the hose with thumb and forefinger. Fill each

cell of the battery to a level just covering

Diagram B

1. Fill to 1st level, cover the plates

2. Then fill to 2nd level, just below the bottom of the cap rings

the battery plates, and then go back and top off each cell equally. It is important to have all the cells filled equally battery will not operate properly. The acid

should reach a level about ¼” below the cap ring as shown in the diagram above. DO NOT OVERFILL THE BATTERY. (Diagram B)

A newly filled battery will sometimes require additional acid after about 20 minutes. Reexamine the fill level, and add additional acid if necessary. The battery acid may bubble at this time and give off a sulfur-like smell, but this is normal. After the battery has been filled, screw the caps securely on the top of the battery.

CAUTION

When you fill the battery for the FIRST time, it will be the ONLY time you add acid to the battery. In the future, when the fluid level is low, add distilled water to the cells. NEVER add more acid.

or the

Page 4

BATTERY B

If your battery looks like the battery above, follow these directions.

1. Place the battery box on the floor. Place the dry (unfilled) battery into the battery box.

2. Remove the two battery caps by lifting them up with a screwdriver. DO NOT lift the cap by prying it up from the groove on the back of the cap. It may damage the vent.

4. Position the acid pack and battery as shown at the right. Pinch the end of the hose together and cut off the tip. Insert the end of the hose into each cell. Control the flow

by pinching the hose with thumb and forefinger. Fill each cell of the battery to a

level just covering the battery plates, and then go back and top off each cell equally. It is important to have all the cells filled equally or the battery will not operate properly. The acid should reach a level about

¼” below the cap ring as shown in Diagram B on the previous page. DO NOT OVERFILL THE BATTERY.

System Connections

DANGER

Risk of electrical shock or battery explosion, which can cause serious injury or death. Wear eye protection. Work in a well-ventilated area. Do not smoke or allow a spark or flame in the vicinity of the battery. Avoid dropping metal tools on the battery. If battery acid contacts eyes, flush with water for 15 minutes. Review the safety instructions on page 1.

When you position the control unit on the discharge pipe, be sure the charger cord will reach the AC power outlet, and the pump cable and the float switch will reach the bottom of the sump. Position the unit in a well-ventilated area. Do not place anything on top of the battery. (Diagram C, page 6)

1. Mounting the control unit: (a) Thread one

plastic wire tie through the two mounting brackets on the back of the control unit. (b) Secure the controller to the discharge pipe of the Pro Series pumps by wrapping the tie around the pipe and pulling it tight.

2. Connecting the backup pump: Remove the

security tag from the pump and plug the pump wires into the pump connector on the back of the control unit.

3. Installing the battery fluid sensor: Remove

the cover of the battery box by pushing in the tabs on the front and back, then lifting up. Fan the area around the top of the battery with a piece of cardboard (or another nonmetallic material) to remove any hydrogen or oxygen gas that may have been emitted from the battery.

4. If you are using BATTERY A, replace the battery cap that is 2nd from the POSITIVE (+) post with the battery cap that is provided in the Pro Series package. An arrow on the top of the battery marks this position. There are two holes in the battery cap. Insert the fluid sensor in the hole that is off-center on the top of the cap. Do not glue the sensor into the cap.

5. If you have BATTERY B, a hole has been molded into the top of the battery to accept the fluid sensor rod. The sensor hole is marked by the label on top of the battery. Hold the sensor straight and press it firmly

Page 5

CAUTION

When you fill the battery for the FIRST time, it will be the ONLY time you add acid to the battery. In the future, when the fluid level is low, add distilled water to the cells. NEVER add more acid.

+ 13 hidden pages

PHCC Pro C11 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual