Items included in system2
Additional items needed2
Replacement parts list2
System specifications2
Pump & Pipe
Installation Instructions
Installation options3
Direct discharge to outside4
Connection to existing discharge5
Direct discharge for narrow sumps6
Connection to existing discharge
for narrow sumps7
Battery Instructions8
Control Unit Connections
Mounting the control unit9
Positioning the float switch9
Connecting the pump9
Installing the battery fluid sensor9
Connecting the battery9
Connecting the charger9
Understanding the Warning
Lights and Alarms
Silencing the alarm during
an emergency10
Power alarm10
Fluid low alarm10
Refilling the battery10,11
Pump activated alarm11
Replacing the pump11,12
System operating12
Cleaning battery terminals12,13
Replacing the battery13
Testing the System
Testing the pump14
Testing the float switch14
Parts & Service Information
Technical support14
Troubleshooting Guide14
Warranty15
Other Products15
Battery Backup
Sump Pump
System
IMPORTANT: Even if you have the Pro Series 1000
backup sump pump system installed by someone
else, you must read and follow the safety
information contained in this manual. Failure to
do so could result in property damage, serious
injury, or death.
Important Safety Warnings &
Instructions
SAVE THESE INSTRUCTIONS. This manual
contains important SAFETY WARNINGS and
OPERATING INSTRUCTIONS for the PHCC Pro
Series 1000 battery backup sump pump system.
You will need to refer to it before attempting any
installation or maintenance. ALWAYS keep these
instructions with the unit so that they will be
easily accessible.
Failure to read and follow these warnings and
instructions could result in property damage,
serious injury, or death. It is important to read
this manual, even if you did not install the Pro
Series backup sump pump system, since this
manual contains safety information regarding
the use and maintenance of this product. DO
NOT DISCARD THIS MANUAL.
ELECTRICAL PRECAUTIONS
DANGER
!
Risk of electrical and fire hazard. May result
in death, serious injury, shock or burns.
To help reduce these risks, observe the
following precautions:
• DO NOT walk on wet areas of the basement
until all power has been turned off. If the
main power supply is in a wet basement, call
an electrician.
• NEVER handle the control unit with wet hands
or while standing on a wet surface.
• ALWAYS unplug the control unit and
disconnect the cables from the battery before
attempting any maintenance or cleaning.
• ALWAYS unplug the main pump when
installing or servicing the backup pump or
float switch to avoid electric shock.
• DO NOT expose the control unit to rain or
snow.
• DO NOT pull the cord when disconnecting the
control unit. Pull the plug.
• DO NOT use an extension cord unless
absolutely necessary. If an extension cord
must be used, be sure the plug has the same
configuration as the plug on the control unit.
• DO NOT use an attachment not recommended
or sold by the manufacturer. It may result in
a risk of fire or injury from an electrical shock.
• DO NOT operate the control unit if it has
received a sharp blow, been dropped, or
otherwise damaged in any way.
• DO NOT use in pits handling raw sewage, salt
water, or hazardous liquids.
• DO NOT disassemble the control unit.
When service is required, contact Glentronics
technical support at 800-991-0466, option #3,
or send an e-mail to service@glentronics.com.
Return the control unit to the manufacturer for
any repairs at the following address:
Glentronics, Inc.
645 Heathrow Drive
Lincolnshire, IL 60069-4205
BATTERY PREPARATION
WARNING / POISON
!
Sulfuric acid can cause blindness or severe
burns. Avoid contact with skin, eyes, or
clothing. In the event of an accident, flush
with water and call a physician immediately.
KEEP OUT OF REACH OF CHILDREN.
To help reduce these risks, observe the
following precautions:
• Someone should be within range of your voice
or close enough to come to your aid when you
work near a lead-acid battery.
• Have plenty of fresh water and soap nearby in
case battery acid contacts skin, clothing or
eyes.
• Wear eye and clothing protection and avoid
touching your eyes while working with battery
acid or working near the battery.
• If battery acid contacts skin or clothing, wash
immediately with soap and water. If acid
enters eye, immediately flood eye with
running cold water for at least 15 minutes and
get prompt medical attention.
• Battery posts and terminals contain lead and
lead compounds, chemicals known to the State
of California to cause cancer and reproductive
harm. Wash hands after handling.
BATTERY PRECAUTIONS
DANGER
!
Explosive gases could cause serious injury or
death. Cigarettes, flames or sparks could
cause battery to explode in enclosed spaces.
Charge in a well-ventilated area. Always
shield eyes and face from battery. Keep vent
caps tight and level.
To help reduce these risks, observe the
following precautions:
• NEVER smoke or allow a spark or flame in the
vicinity of the battery.
• Use the Pro Series control unit for charging a
LEAD-ACID battery only. DO NOT use the
control unit for charging dry-cell batteries
that are most commonly used with home
appliances.
• Be sure the area around the battery is wellventilated.
• When cleaning or adding water to the battery,
first fan the top of the battery with a piece of
cardboard (or another non-metallic
to blow away any hydrogen or oxygen gas that
may have been emitted from the battery.
• DO NOT drop a metal tool onto the battery. It
might spark or short-circuit the battery and
cause an explosion.
• Remove personal metal items such as rings,
bracelets, watches, etc. when working with a
lead-acid battery. A short circuit through one
of these items can melt it, causing a severe
burn.
• ALWAYS remove the charger from the
electrical outlet before connecting or
disconnecting the battery cables.
• Check the polarity of the battery posts. The
POSITIVE (+) battery post usually has a larger
diameter than the NEGATIVE (-) post.
• When connecting the battery cables, first
connect the small ring on the end of the
WHITE wire to the NEGATIVE (-) post of the
battery, and then connect the large ring on
the end of the BLACK wire to the POSITIVE (+)
post of the battery. Never allow the rings to
touch each other.
material)
POSITIVE POST HAS
LARGER DIAMETER
POSITIVE
POST
Do not use this system to pump flammable
or explosive fluids such as gasoline, fuel oil,
kerosene, etc.
NEGATIVE POST HAS
SMALLER DIAMETER
DANGER
!
NEGATIVE
POST
Page 1
Introduction
The PHCC Pro Series 1000 backup sump pump
system is battery-operated. It is designed as an
emergency backup system to support your main
AC sump pump, and it will automatically begin
pumping any time the float switch is activated
by rising water. Should any malfunction or
emergency occur that involves the sump pump,
the battery, or the AC power, the Pro Series
system will sound an alarm. A light on the
display panel of the control unit will indicate the
cause of the alarm and the corrective action.
For added reliability, the float switch has, not one,
but two floats. Should one float fail to operate,
the second float automatically activates the pump.
The Pro Series 1000 Sump Pump System
includes:
• A control unit with a dual float switch, a
battery fluid level sensor, and battery cables
• A pump with a 1½” PVC pipe adapter
• Two (2) plastic wire ties for mounting the
float switch and the control unit
• A battery box
• A battery charger
• A battery cap with a hole to accommodate the
fluid sensor
You will also need to supply:
• A Pro Series 1000 Standby Battery or a Pro
Series 2200 Standby Battery
DO NOT use an automotive battery with this
system
The internal construction of some wet cell
batteries may not be compatible with this
system. Glentronics cannot guarantee the
compatibility of other brands of batteries.
The use of a Pro Series battery is HIGHLY
recommended.
• 1½” rigid PVC pipe and fittings
• PVC cement and primer
Control
Unit
Battery
Wires
Float Switch
• A union with hose clamps or a “Y” connector
and two (2) check valves, depending on the
installation method you use
• A surge protector (recommended)
• Six (6) quarts of 1.265 specific gravity battery
acid
For narrow sump pits
you will need some
additional parts:
• An “L” bracket at
least six (6) inches
long (preferably one
that will not rust)
• Two (2) stainless steel hose clamps
• One (1) stainless steel screw (#8-32 x 3/4”),
a matching washer & nut
Battery Box
Pipe
Adapter
Charger
Cap
Fluid Sensor
Use of a Pro Series
Klunkless Check
Valve™ will provide
quieter operation.
(See back cover for
more information.)
Float switch . . . . . . . . . .independent, can be
set at any level
Page 2
Pump & Pipe
PUMP
WIRE
PIPE
A D APTE R
F
LOOR
J
O I S T
MAIN
A C PUM P
R
I GI D
1-1/2"
PVC PIPE
CHECK
V A L V E
1/8" H OL E
45º ELBOW
"Y" CONNEC T O R
CHECK
V
A L V E
PRO SERIES
PUMP
DRAIN TILE
SLOPE
P
IPE
DOWN
DRAIN TILE
SLOPE
PIPE
DOWN
"Y"
CONNECTOR
45º ELBOW
PUMP WIRE
1/8" HOLE
PIPE ADAPTER
HOSE CLAMPS
MAIN
AC PUMP
PRO SERIES
PUMP
"L" BRACKET
CHECK
VALVE
FLOOR
JOIST
RIGID
1-1/2"
PVC PIPE
RIGID
1-1/2"
PVC PIPE
CHECK VALVE
PUMP
WIRE
PIPE A D APTE R
DRILL 1/8" H OL E
IF CHECK
V A L VE U SE D
FLOOR
J
O I S T
MAIN
A C PUM P
S
LOPE
PIPES
DOWN
R
I GI D
1-1/2"
P
VC PIPE
UN I O N
OR CHECK
V A L V E
CHECK
V A L V E
PRO SERIES
PUMP
DRAIN TILE
PUMP WIRE
CHECK
V A L V E
H OSE
CLAMPS
"L" BR A CKE T
FLOOR
JO I S T
MAIN
A C PUM P
SLOPE
PIPES
DOWN
R I GI D
1-1/2"
PVC PIPE
UN I O N
OR CHECK
V A L V E
PIPE A D APTE R
DRILL 1/8" H OL E
IF CHECK
V A L VE U SE D
DRAIN TILE
PRO SERIES
PUMP
Installation Instructions
There are two basic methods that can be used to
install the pump, a direct discharge to the
outside of the building, or a connection to an
existing discharge pipe. The same two options
apply in very narrow sump pits where the backup
pump must be mounted above the main pump.
Whenever possible, install your Pro Series backup
pump with a direct discharge to the outdoors.
By using this method, there will always be an
outlet for the water from the sump. During times
of very heavy rain, many storm sewers fill up. If
your pump is trying to discharge water into a full
sewer, there is nowhere for the water to go. By
discharging directly outdoors, there is always an
outlet for the water that is pumped out of the
sump. For this method, you will need to drill a
hole through a floor joist or the foundation from
the basement to the outside of the house.
If the direct discharge method is not possible or
convenient, the Pro Series pump can be
connected to the same line as your main AC
sump pump by installing a “Y” connector and
two (2) check valves.
NORMAL SUMP PIT
INSTALLATIONS
Installation A
Direct Discharge
to Outside
Page 4
NARROW SUMP PIT
INSTALLATIONS
Installation B
Connection
to Existing
Discharge Pipe
Page 5
In most cases, the backup pump will fit next to
the main AC pump in the sump pit. In very
narrow pits, the backup pump can be mounted
above the main AC pump. Try to fit the backup
pump on the floor of the sump first. Make sure
there is enough room so the backup pump and
the main pump do not touch each other.
Select the installation method that will best suit
your needs from the diagrams at the right. Full
instructions for each installation method are
provided on the following pages.
Installation will take a couple hours.
Page 3
Installation C
Direct Discharge
to Outside
Page 6
Installation D
Connection
to Existing
Discharge Pipe
Page 7
Installation Instructions
PUMP
WIRE
PIPE A D APTE R
DRILL 1/8" H OL E
IF CHECK
V A L VE U SE D
FLOOR
JO I S T
MAIN
A C PUM P
SLOPE
PIPES
DOWN
R I GI D
1-1/2"
PVC PIPE
UN I O N
OR CHECK
V A L V E
CHECK
V A L V E
PRO SERIES
PUMP
DRAIN TILE
INSTALLATION A:
DIRECT DISCHARGE TO THE OUTSIDE OF THE
BUILDING (Diagram A)
DANGER
!
Unplug the main AC pump when installing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury
or death.
1. Cut a piece of 1½” rigid PVC pipe long
enough to reach from the bottom of the sump
pit to one (1) foot above the floor. Prime and
cement it to the 1½” pipe adapter, and then
screw the adapter into the pump.
2. Secure the pump wire so that the plug on the
end will not fall into the sump. Attach the
wire to the pipe with a piece of tape.
3. Place the pump with the PVC pipe attachment
on the bottom of the sump floor next to the
main AC pump. The pumps should not toucheach other. Do not mount the pump to any
existing pipes; it should be placed on the floor
of the sump. A brick may be placed under the
pump if there are rocks or other debris on the
sump floor that may clog the pump.
4. Attach a union or a check valve to the top of
the 1½” pipe. This will allow the pump to be
removed easily, should the need arise.
The path of the rest of the pipe and the details
of each installation will vary. Using sound
plumbing practices, route the discharge pipe to
an exterior wall via the shortest path with the
fewest turns. More turns will reduce the
pumping capacity. The pipe section exiting the
building should be on a downward slope so that
the water in the pipe will exit outside instead of
returning to the sump pit. Be sure to seal the
hole in the wall where the pipe exits, and prime
and cement or clamp all connections securely to
prevent leaking. When directly discharging to
the outside of the building, no check valve is
required. However, a check valve will prevent
water from flowing back into the pit when the
pump has stopped.
If you use more than a total of 20 feet
pipe including vertical and horizontal runs in
CAUTION
the installation, install a check valve in place
of the union. Make sure it is installed with
the arrow pointing up, or it will not prevent
the backflow of water. When a check valve is
used, a 1/8” hole must be drilled in the PVC
pipe above the Pro Series pump. Drill the
hole at a 45° angle toward the bottom of the
sump to avoid splashing water outside the
sump pit. Make sure the hole is above the
water line and below the check valve. If a
hole is not drilled above the pump, an air
lock may prevent the pump from operating.
of
1
2
3
4
Diagram A
Page 4
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